Michael Baird Alyssa Bartlett Triska Lee Two ways that customers go though the buying process of high-involvement categories What is the best way to advertise to customers? Need Recognition Research into Alternatives Evaluation and Preference Purchase Post-Purchase Assessment Need Awareness Information Preference Purchase Assessment EXTROVERSION (E) INTROVERSION (I) Outer world of activity Direct energy toward people and objects Inner world of ideas, information, thoughts Concentrate more on concepts and ideas SENSING (S) Seeing what is, not what will be Communicate in direct ways INTUITION (N) What might be, not what is Communicate in creative ways THINKING (T) Logic and objective considerations More found in industry and science FEELING (F) Based on personal values JUDGMENT (J) Structure, makes decisions on where you stand How one draws conclusions PERCEPTION (P) Flexible, discovering life as you go along How one perceives and becomes aware Comfort Structure Relationships Recognition Power Autonomy Creativity Growth & Status EXTROVERSION (E) INTROVERSION (I) Relationships Comfort Recognition & Status Structure Power Relationships SENSING (S) INTUITION (N) Recognition & Status Creativity Power Growth Autonomy THINKING (T) Growth FEELING (F) Comfort Structure Relationships JUDGMENT (J) PERCEPTION (P) Comfort Autonomy Structure Growth Relationships Creativity 1. Analyze a sample group using Briggs Meyers 2. Identify the most common Briggs Meyers 3. Connect Briggs Meyers with Hunt’s Motivational Factors Create customized marketing strategy based on motivational factors Determine Briggs Meyers: ESTP- The Promoter Important Motivators: • Recognition & Status • Power Marketing Strategy: • Sell product as elite, desirable, trendy Turn selling product into a party/experience • Exclusive product for powerful people Celebrity endorsement (powerful, distinguished individuals) Selling to an ESTP Market product as something that brings status • Advertise as exclusive, high class • Provide social, special buying experience Exclusive launch party Market product to show power • Use powerful CEOs or celebrities as spokespeople, in ads • Promote “this product will give you the power you’ve wanted” Examples: • Porsche, a special car for the elite • Dolce & Gabana’s Gold Martini, “Taste the beautiful life” A special car for the elite “Taste the beautiful life” Determine Briggs Meyers: ISTJ- The Inspector Important Motivators: • Comfort • Structure • Relationships Marketing Strategy: • Market product as practical, economical • Preserve Structure: Product will add enjoyment to life, not change it Selling to an ISTJ Market as beneficial to friends and family, useful in social situations Make customers feel that the product will make them comfortable and help maintain structure Examples: Bailey’s “Let’s do this again” campaign Thank you ESTJ-The Supervisor • Plan • Community minded • Do what the are supposed to do INFP- The Healer • Care about a few special people • Adaptable, welcome to new ideas and information • Heart not head – can make errors on facts ESFP- The Performer • Social • Don’t like being alone • Know latest jokes and stories • Open to try anything for a good time • optimistic INTJ- The Mastermind Has steps in mind Alternatives Prefer background Look at all available data before deciding Can easily make decisions Suspicious on any statement based of shady research ESPF- The Provider • Social nurturers • Always aware of others • Family tradition important • Can be crushed my personal criticism INTP- The Architect • Logical • Analyze • Need Credibility • Want to understand world not run it ENFP- The Champion • • • • • • Possibilities Like emotions Want Extraordinary experiences Authentic feeling Intensions not normally passive Sensitive and alert- on the look for possibilities ISTJ- The Inspector • • • • Super dependable Preserving and dependable Like rules- what is right Like their community ESTP- The Promoter • People of action • New activities and New actions • More risky • Like finer things – sophisticated • Low tolerance for authority and commitment INFJ – The Counselor • Fulfillment helping others • Work intensely with others one on one • Value harmony • Imaginative ENFJ- The Teacher • Dreamers • Look for the best • People their highest priority • Planners • Aware of themselves and others ISTP- The Crafter • Impulsive • Fun and games • Love action • Loyal to friends, family, teammates, etc. ENTJ- The Field Marshal • Devise Plans • Give structure and direction • Has policy and goals • Both short term and long term in mind • Efficient ISFP – The Composer • Notice more subtle differences • Do not consider moves –impulsive, little planning • Wild animals • Lost in action, non social • More fact based ENTP- The Inventor • • • • • • Non traditional Ends justify means Fresh, curious Like ideas and activities Non conformists, less routine better NEW PRODUCTS- i.e. new tech products • • • • • Security in those they care about Deal with here and now Like time tested products –traditional, no change seen as cold, stiff- really shy TRADTIONAL PRODUCTS- build good post-assessment ISFJ- The Protector
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