System Process Document
Applying credits to customer invoices
Department
Responsibility/Role
File Name
Revision
Document Generation Date
Date Modified
Last Changed by
Status
e943598b-f38a-4468-83f9446c714f33a1_SPD.docx
12/29/2016 12:34:00 PM
7/28/2017 6:51:00 PM
Applying credits to customer invoices
Trigger:
Concept
Applying credits to customer invoices
Apply credit function allows you to post a credit directly to a customer’s invoice. One credit
can be applied in full or partially to one or multiple invoices.
Required Field(s)
Comments
Output - Result(s)
Comments
Additional Information
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System Process Document
Applying credits to customer invoices
Procedure
To apply a credit to a customer’s invoice, you will:
- Access the AR Entry Cash Receipts Entry window (arece)
- Select the apply credit option
- Enter the customer number
- Select credit to apply
- Apply credit and update
Scenario:
In this example, you will apply a credit to one invoice with a remaining proof to be applied to
unapplied cash.
Navigation:
Navigator > AR Entry Cash Receipts Entry (ARECE)
Step
1.
Action
Start at the Navigator.
Click the Address box.
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System Process Document
Applying credits to customer invoices
Step
2.
Action
Access the AR Entry Cash Receipts Entry window.
The acronym 'arece' stands for AR Entry Cash Receipts Entry.
Type the desired information into the Address box. Type "arece".
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System Process Document
Applying credits to customer invoices
Step
3.
Action
To advance to the next step.
Press ENTER.
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System Process Document
Applying credits to customer invoices
Step
4.
Action
The AR Entry Cash Receipts Entry Open Journal window appears.
When you are entering a transaction that has a direct dollar impact on General
Ledger, open a journal.
If desired, type the appropriate amounts in the Proof Debit and Proof Credit fields.
These fields are not validated within Enterprise. The Actual Proof Debit and Proof
Credit fields will be validated as payment postings occur.
Step
5.
Action
Access the AR Entry Cash Receipts Entry window.
Click the OK button.
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System Process Document
Applying credits to customer invoices
Step
6.
Action
The AR Entry Cash Receipts Entry window appears.
Start on this window to post payments received from a customer.
In this example you will apply an existing credit to a customer's invoice.
Select the Apply Credits option.
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System Process Document
Applying credits to customer invoices
Step
7.
Action
To activate the customer box.
Press ENTER.
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System Process Document
Applying credits to customer invoices
Step
8.
Action
Enter the customer in which you will apply the credit.
Type the desired information into the Customer box. Type "101".
Step
9.
Action
To advance to the next step.
Press ENTER.
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System Process Document
Applying credits to customer invoices
Step
10.
Action
The AR Entry Cash Receipt Entry credit window appears.
Use this screen to select a single credit or credits to apply to an invoice.
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System Process Document
Applying credits to customer invoices
Step
11.
Action
Select the credit.
Double-click to select the list item.
Step
12.
Action
Notice the ‘Available’ amount in the upper right of screen reflects the credit(s)
selected.
Click the Invoices button.
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System Process Document
Applying credits to customer invoices
Step
13.
Action
The invoice window appears.
You will apply the active credit to an invoice listed on this window.
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System Process Document
Applying credits to customer invoices
Step
14.
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Action
Select the invoice.
Double-click to select the list item.
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System Process Document
Applying credits to customer invoices
Step
15.
Step
16.
Action
The ‘Applied’ amount in the upper right of the screen is reflecting the invoice(s)
selected.
Action
Review the amounts in the upper right of screen.
The available amount ‘should’ equal applied amount and proof will be zero. If
there is a variance between available and applied amounts proof will not be zero.
If there is a proof amount you can select that remainder go to unapplied account.
The proof can not be a negative number.
Click the Update button.
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System Process Document
Applying credits to customer invoices
Step
17.
Action
Confirm you would like the remainder, if any, to go to unapplied accounts.
Click the OK button.
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System Process Document
Applying credits to customer invoices
Step
18.
Action
Access your journal.
Click the Journal menu.
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System Process Document
Applying credits to customer invoices
Step
19.
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Action
Click the Close Journal command.
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System Process Document
Applying credits to customer invoices
Step
20.
Step
21.
Action
You have successfully applied a credit to a customer's invoice.
Action
Remember...
To apply a credit to a customer’s invoice, you:
- Access the AR Entry Cash Receipts Entry window (arece)
- Select the apply credit option
- Enter the customer number
- Select credit to apply
- Apply credit and update
End of Procedure.
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