Observation Charging Application All hospitals continue to face the challenge of understanding Medicare rules about observation charging. The rules seem to change on an annual basis. Whenever Medicare makes a significant change to observation-related charge rules, it requires a process change for multiple departments within the hospital to appropriately capture revenue. Reliable observation charging At one time, reimbursement from observation services played a small role in a hospital’s overall financial health. But that has changed. Observation has its own set of calculations and charging requirements that must be compliant with payer expectations. The Optum™ LYNX Observation Charging Application can help hospitals achieve appropriate and consistent charging in observation services. The Observation Charging Application can help you: •Achieve a consistent charging methodology for the patient observation encounter •Accommodate the charging parameters that are affected by the patient’s origination, acuity and payer •Gain access to the Observation Charging Application from anywhere in the hospital Observation services may address the cost-conscious environment that is a part of today’s health care environment. Patients in observation may occupy the same space and benefit from the same staff as those receiving inpatient care. However, there are significant logistical and charging challenges that must be addressed in order to receive proper reimbursement. Hospitals need consistent and reliable charging for observation services. The Optum LYNX Observation Charging Application provides the support to achieve this. The Observation Charging Application assists hospitals in addressing their compliance concerns, particularly with respect to the hospital meeting Medicare and other payer reporting requirements. To maintain the infusion hierarchy for the services administered during the patient’s initial treatment encounter, the Observation Charging Application includes the Optum LYNX Infusion Charging Application. Another key feature is the ability to easily calculate carve-out time for procedures performed outside of observation monitoring. The Observation Charging Application is a key component to a comprehensive and consistent charging methodology. Flexible and scalable deployment The Observation Charging Application is a web-based application that can be easily deployed from a single user to multiple centers and facilities. Audit support The Optum LYNX algorithms were developed and are managed by an experienced team of compliance experts. In the event of a payer audit, Optum360 will provide auditors with information to help gain an understanding of how the Observation Charging Application adheres to charging regulations and guidelines. TM Performance monitoring Optum360 supports its clients with performance monitoring that sets the standard for results analysis for the revenue management industry. Optum360 provides insight on the potential value of an Optum LYNX Outpatient Charge Capture application before implementation and continues with quarterly analytic reports to provide insight on charging patterns and other key operational metrics. Key features • Observation duration time. Calculates total reportable observation units for assigning Medicare G-Codes. • Observation charging severity. CPT based assignment accounts for patient’s observation, care, and discharge. ® • Procedure carve-out time. Accounts for actively-monitored procedures from the reportable observation time; calculations can be based on average or actual exclusion time. • Infusion services support. Maintains the infusion charging hierarchy from the patient’s initial treatment encounter; the intuitive user interface allows clinicians to focus on clinical documentation. • Procedure charge capture. Accounts for separately billable procedures. • Diagnosis coding. ICD-9 and ICD10 coding with general equivalence mapping (GEM) tool. Standardized charging for observations services. CPT is a registered trademark of the American Medical Association. For more information: Call: 866.223.4730 Email: [email protected] Visit: www.optum360.com www.optum360.com 13625 Technology Drive, Eden Prairie, MN 55344 Property of Optum360, LLC. Optum360 and the Optum360 logo are trademarks of Optum360, LLC. All other brand or product names are trademarks or registered trademarks of their respective owner. © 2014 Optum360, LLC. All rights reserved. 3/14 OPTPRJ4523
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