Why Online Giving Holds the Key to a Healthier Offertory If you’re not offering members an option to give online, research shows your church could be missing a golden opportunity. 50%+ will give online this year. If you’re not offering a way for members to contribute online, you could be missing out. Acceptance rates are high across all age groups, and seniors are often the first to sign up. A Giving USA Foundation study released on June 20, 2011, shows that of the $290.89 billion in donations to charity last year, 35%, or a whopping $100.63 billion, went to religious organizations. Compared with 2009 data, total charitable giving from Americans rose 3.8%, with giving from individuals up 2.7% in 2010. 50%+ will give online this year Another recent study published in the Chronicle of Philanthropy projects that more than half of all donations this year will be made electronically. John Biskner, Online Giving product manager at ParishSOFT, said, “Having a robust Online Giving system is no longer an option but a necessity for churches.” The upshot for churches is simple: if you’re not offering a way for members to contribute online, you could be missing out on planned, proportionate, consistent giving from half your congregation. For the young, the old, and everyone in between One of the great myths is that Online Giving draws only the younger generations. Not true, say several ParishSOFT users, who report their seniors have been the first to sign up. Members in their mid-60s and older have, for the most part, educated their children and paid off their homes. And they’re already comfortable with online transactions because they manage their 401K plans and pensions online. Even the U.S. Government has gone digital: after May 1, 2011, new applicants must receive their Social Security checks electronically (in fact, they stopped offering paper checks years ago). Development consultants at the Winkler Group are well aware of the acceptance rate trends across age groups. They report more than half of donors ages 65 and older said they would make a charitable donation via the Internet. Three-fourths of people ages 35-64 said they would give online. And 86% of those under 35 prefer to give that way. 1 Why Online Giving Holds the Key to a Healthier Offertory Broad appeal for members Online Giving systems make giving easier, and participating donors have told us in their own words exactly why they have signed up. Members like the convenience, the security, and the fact that it helps their parishes. Setting up planned giving inherently lends perspective and typically leads to an annual gift planned as proportioned to as part of the donor’s overall financial picture. 30% of Sundays, the “regulars” aren’t present to drop an envelope in the basket. o “You never forget! Funds are automatically withdrawn from your checking or savings account so there are no last minute trips to the ATM or writing out a check.” o “It’s all electronic, which saves time and trees!” o “You always have a record of your giving history—very important around tax time.” o “We have most of our other bills and expenses paid online or from our checking account, so it fits nicely into the rest of our budgeting for the month.” o “We are doing our part on a regular basis for [parish name], even when we are away visiting relatives” o “It is very convenient and we receive a reminder email in advance of each debit from our account.” o “It is a cost-saving program from the perspective of parish administration and a convenient resource for members.” Benefits for stewardship We’re called to be good stewards of our God-given treasure, so it only makes sense that as Christians, we give dependable, thoughtful financial contributions to our churches—not what’s left over. Online Giving services provide members the ideal environment for this level of giving. The very act of setting up planned giving inherently lends perspective. Whether I’m giving weekly or monthly, I have a clear awareness of how my church giving compares with other spending, like utilities or dining out, and how it fits into my budget. I’m also more likely to be honest with myself about how I splurge (snobby coffee, designer shoes) and calculate an annual gift that looks like a real stewardship commitment when viewed as part of my greater overall financial picture. Studies by Charles Zech, director of the Center for the Study of Church Management at the University of Villanova, say I’m not alone. Zech reports that people who make a monthly giving commitment to their church give 40% more annually than those who give without a plan. In fact, at the 220-family St. Mary Parish in Red Oak, Iowa, Lisa Sallach reports that since offering Online Giving, they’ve gained what amounts to an extra week of tithes every month. If you’re doing the math in your head right now, you know what this can mean for your annual church income and ministries. 2 Why Online Giving Holds the Key to a Healthier Offertory Zech also reports that regular Mass-goers say they attend church 37 weekends per year. That means nearly 30% of Sundays, they’re not present to drop an envelope in the basket. For these members, and for your not-so-regular attendees, Online Giving can serve as another means of engaging them into a stronger relationship with your church. They’ll know their financial support always shows up on time, and that’s a connection you can use to draw them into more regular participation. For example, you might write to thank them for their contribution, and extend a personal invitation to a special church event. Better yet, have your pastor or a staff member call them and say, “We really appreciate your financial support. What’s going on in your life? What can we do for you? We’d love to have you help us with. . . .” Still personal, and much safer When you give a check to any organization, your sensitive account information is vulnerable. In fact any check your church receives may pass through as many as eight different people during processing. Plus, each must be posted and deposited, which takes time. And funds won’t be available to your church until someone gets to the bank. With Online Giving, members set up their personal gifts and handle their own account information in a secure environment. All account processing between your bank, the member’s bank, and the payment processing agency happens beneath security layers using encrypted data, so you’ll never see their account numbers. Online Giving offers secure basket-‐to-‐bank transparency not possible with check or cash donations. Online Giving donations post and deposit directly into your church bank account accurately and automatically, giving churches what we like to call “basket-to-bank transparency.” So not only are your online gifts available much faster, your wonderful count teams and church staff will save hours of manual adding, posting, and batch reconciling. Parishioners will know their contribution, pledge, or payment went exactly where they intended, which goes a long way toward achieving the trust needed for sustained giving over time. What every good online giving system should deliver If your church is looking for an online giving system, use the checklist below to find a system that meets the bill. ParishSOFT’s Online Giving program meets all of these requirements and more! o Customizable, so it carries your church colors and logo and communicates with donors using messages you can personalize o Comprehensive, so it handles pledge campaigns, offertory, all special collections, and fees o Integrated, so online gifts can flow electronically to your contribution management software 3 Why Online Giving Holds the Key to a Healthier Offertory o Web-based, so you can link to it from your church’s main Web site and place links in email campaigns o Self-managed and easy to use, so donors can manage their own accounts and access personal giving reports online 24x7 o Flexible giving options, so donors can give when they want, from the credit card or bank account they want o Automated notifications, so donors get payment reminders, confirmations, and expiring credit card alerts o Security through encrypted account information and data storage that meets the highest industry standards For more information on how to get started with Online Giving, please visit www.parishsoft.com, or contact John Biskner at 866-930-4774 x142 or [email protected]. About ParishSOFT ParishSOFT offers a complete suite of church and diocesan management software to connect people and the church and to reduce administrative work. As of press time (May 2012), more than 900 churches using ParishSOFT’s Online Giving system were slated to receive an estimated $85.3 million in direct-deposited, annualized giving. Those numbers continue to grow daily. For more information about ParishSOFT’s products and services, visit www.parishsoft.com or contact Mike Cusick, Vice President of Sales and Marketing, at 866.930.4774. 825 Victors Way, Suite 200 Ann Arbor, MI 48108-2830 Web: www.parishsoft.com/onlinegiving Phone: 866.930.4774 PubM877-MAY-2012 4 Why Online Giving Holds the Key to a Healthier Offertory
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