Backup and Recovery Services
3-2-1-”0”
• “Zero” Means no administration
– SymQuest On-Premise Support Services offer
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Monitored backup jobs
Remediation of errors and failures
Periodic testing of restores
Monthly reporting
– On premise designs feature Veeam and Exagrid
technology
SymQuest Hosted Solutions
SymQuest Hosted Ultimate and Hosted Enterprise Services
– All companies and individual servers hosted with SymQuest are
backed up using Veeam and Exagrid technology
• Completely replicated and redundant datacenters
– South Burlington, Vermont
– Portland, Maine
• Continuous replication
• 42 days retention on-line
Disaster Recovery
• Disaster Recovery Planning – Local Failure
– Typically IT departments are well prepared for the
inevitable failure of equipment
• Redundancy is built into the production system
– Redundant components are implemented at key failure points
– Network is designed to eliminate bottlenecks and single points of failure.
• Recovery time objectives can be identified by individual system and the
appropriate recovery plan can be defined
• Due to the likelihood of the event, funding is typically allocated for the
investment.
Disaster Recovery
• Disaster Recovery Planning – Catastrophic Event
– IT departments are challenged in planning for the catastrophic event
• It is unlikely a catastrophic event will ever happen
• The costs associated with protecting against the catastrophic event are significant
• …and again, the event will likely never happen
– Not many companies have a computing platform sitting around
waiting to spin up their environment…
Disaster Recovery as a Service
• SymQuest Disaster Recovery as a Service (DRaaS)
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Based on Veeam and Exagrid technology
Offsite backup with recovery capabilities
Supports high volume of data
Eliminates the need to invest in recovery hardware
Includes annual disaster recovery testing
Fixed monthly fee
• Available this Summer
SymQuest DRaaS – How it Works
Veeam image backups are sent
to on premise Exagrid on
predefined schedule
Decompressed and Deduplicated
Backups are transferred to second
Exagrid in SymQuest data center at
predefined frequency
When disaster strikes, images are
restored from Exagrid in SymQuest
data center to our computing
platform
SymQuest works with your IT
department to get your users back
up and running
SymQuest
Data Center
Data
Circuit
Customer
Premise
Questions