3G Optimization Guidelines 1 Mian Rizwan Key Observation Point and Analysis Examples of Typical Problems An observation point is a PI which reflects a specific performance problem. The analysis based on an observation point is a process that goes deeper based on the familiarization of the UTRAN PI. Observation point analysis associates signaling process with performance index. Observation points are categorized as follows: 1) 2) 3) 4) 5) 6) 7) 8) RRC establishment analysis observation point RAB establishment analysis observation point Soft handover analysis observation point Call drop analysis observation point CS/PS intersystem handover analysis observation point Traffic analysis observation point Key interface process analysis observation point HSDPA analysis observation point An in-depth performance analysis can be made only after you have gained a mastery of observation points. The Nastar tool provides special topic query of most observation points. We may also make special topic query of other observation points by means of customization. Special topic drilling analysis of basic observation point helps deepen the understanding of signaling processes and various PIs and strengthen the mastery of the Nastar tool. 2010-01-31 Mian Rizwan Page 1 of 28 3G Optimization Guidelines Mian Rizwan Figure 1 Special topic analysis 1.1 Observation Points of Typical Problems 1.1.1 RRC Establishment Analysis Observation Point Table 1 RRC Establishment Observation Point Observation Point Categories of 2010-01-31 Condition Observe various Possible Analysis Idea Cause If there are many streaming class called Mian Rizwan Page 2 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Analysis Idea Cause RRC types of RRC establishment connection requests establishment requests and their proportional distribution. If any abnormality, we need to give an early warning. service requests (accounting for over 10% of total connection establishment requests), we need to pay much attention to them. This is because when UE changes from DCH status into IDLE status, PS needs to transmit packets, then ps paging occurs and the corresponding RRC requests are streaming class called service requests. If there are too many requests of this type, it is possible that the timer from DCH status to IDLE status is not properly set. It is generally caused by insufficient AAL2 establishment failure transmission resource or transmission fault. You may query the cell downlink throughput at the moment from associated traffic statistics indexes. If it is lower than 200 kbps, transmission fault may occur. It may be caused by NodeB fault or insufficient NodeB resource. You may Number of RRC RL establishment failure connection establishment RRC failures (>=5); establishment RRC connection failure establishment failure rate (>=10%) query the maximum downlink CE of a cell from associated traffic statistics index. If the maximum uplink CE is less than 20, then traffic is not high and the problem lies in abnormal NodeB equipment. RRM admission decision cannot establish any new RRC connection due to too high Power congestion radio load within a cell. In this case, you need to query the maximum RTWP and the maximum TCP of the cell to confirm uplink congestion or downlink congestion and judge whether any expansion is necessary. Meanwhile, we should check whether related admission strategy settings, such as DCCC, are proper. Uplink CE resource admission congestion Uplink CE congestion 2010-01-31 within an RNC. You need to query the number of uplink CEs of a cell from relevant parameters and judge whether to Mian Rizwan Page 3 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Analysis Idea Cause expand CE. If the number of uplink CEs is less than 20, then traffic is not high and the problem may lie in abnormal NodeB equipment. At present, RNC does not make an accurate estimate of CE resource. It is quite possible that RNC judges CE to be sufficient, but actual NodeB CE resource is insufficient. In addition, inconsistent capability of RNC and NodeB may also lead to NodeB RL establishment failure. Downlink CE resource admission congestion within an RNC. You need to query the number of downlink CEs of a cell from relevant parameters and judge whether to expand CE. If the number of uplink CEs is less than 40, traffic is not high Downlink CE congestion and the problem may lie in abnormal NodeB equipment. At present, RNC does not make an accurate estimate of CE resource. It is quite possible that RNC judges CE to be sufficient, but actual NodeB CE resource is insufficient. In addition, inconsistent capability of RNC and NodeB may also lead to NodeB RL establishment failure. Code resource fails to be allocated during RRC connection establishment. Code Code congestion 2010-01-31 congestion is generally caused by too many network users. It may be seen in high traffic scenarios with microcell coverage. You may query the effective utilization of codes from associated traffic statistics indexes. If the effective utilization of codes is lower than 30%, it is possible that the code distribution algorithm is abnormal. Other Generally the congestion caused by congestion leads to RRC unknown insufficient resources. For example, license resource and high CPU Mian Rizwan Page 4 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Analysis Idea Cause rejection. utilization make flow control and FMR processing capacity insufficient. In addition, E1 fault also appears. This cause value is dotted. Transmission congestion is mainly caused by insufficient transmission resource. You may query the downlink cell throughput Transmission congestion from associated traffic statistics indexes. If the downlink cell throughput is lower than 200 kbps, it is possible that there is abnormal equipment. The power-down of a base station once led to transmission interruption, but the cause in traffic statistics is transmission congestion. Abnormal causes. We need to make Other factors lead to RRC rejection. in-depth location based on RNC logs. The known problem is that the system redirection function of the network is enabled. During redirection, a mobile phone does not support GSM and thus failure rejection occurs. No response from UE This is generally caused by poor coverage. The downlink FACH and RACH have unbalanced coverage. This is generally caused by an RNC fault. At present, there is a problem with traffic statistics mode, which may lead to some wrong dotting of this cause. Other factors lead to RRC establishment failure. There was a problem with the designated access DSP of node B. The RRC CONNECTION SETUP REQUEST message fails to be sent to RNC. The RACH packet decoding of this cell fails. We may make a judgment by checking whether the index VS.MAC.CRNCIubBytesRACH.Tx is abnormal. 2010-01-31 Mian Rizwan Page 5 of 28 3G Optimization Guidelines Mian Rizwan 1.1.2 RAB Establishment Analysis Observation Point Table 2 RAB establishment observation point Observation Point Condition Possible Cause Analysis Idea Generally transmission equipment fault or Transmission network insufficient transmission capacity. You need to query the transmission utilization of that time. In starting migration, RNC receives a RAB Migration establishment request, but does not process it. This is mainly caused by flow nesting and seldom occurs. It is related to user behavior sequence. This is generally avoided in a core network. RRM admission decision cannot establish Number of CS/PS RAB establishment failures (>=5); establishment CS/PS RAB failure establishment failure rate (>=10%) Power congestion CS/PS RAB any new RRC connection due to too high radio load within a cell. In this case, you need to query the maximum RTWP and the maximum TCP of the cell to make sure of uplink congestion or downlink congestion and judge whether any expansion is necessary. Meanwhile, we should check whether related admission strategy settings, such as DCCC, are proper. Uplink CE resource admission congestion within an RNC. You need to query the number of uplink CEs of a cell from Uplink CE congestion relevant parameters and judge whether to expand CE. If the number of uplink CEs is less than 20, then traffic is not high and the problem may lie in abnormal NodeB equipment. At present, RNC does not make an accurate estimate of CE resource. It is quite possible that RNC judges CE to be sufficient, but actual NodeB CE resource is insufficient. In addition, inconsistent capability of RNC and NodeB may also lead to NodeB RL establishment failure. 2010-01-31 Mian Rizwan Page 6 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Cause Analysis Idea Downlink CE resource admission congestion within an RNC. You need to query the number of downlink CEs of a cell Downlink CE congestion from relevant parameters and judge whether to expand CE. If the number of uplink CEs is less than 40, then traffic is not high and the problem may lie in abnormal NodeB equipment. At present, RNC does not make an accurate estimate of CE resource. It is quite possible that RNC judges CE to be sufficient, but actual NodeB CE resource is insufficient. In addition, inconsistent capability of RNC and NodeB may also lead to NodeB RL establishment failure. Code resource fails to be allocated during RRC connection establishment. Code congestion is generally caused by too many network users. It may be seen in high Code congestion traffic scenarios with microcell coverage. You may query the effective utilization of codes from associated traffic statistics indexes. If the effective utilization of codes is lower than 30%, it is possible that the code distribution algorithm is abnormal. Transmission congestion is mainly caused Transmission congestion 2010-01-31 by insufficient transmission resource. You may query the downlink cell throughput from associated traffic statistics indexes. If the downlink cell throughput is lower than 200 kbps, it is possible that there is abnormal equipment. The power failure of a base station once led to transmission interruption, but the cause in traffic statistics is transmission congestion. Others Abnormal causes. We need to make an in-depth location based on RNC logs. Air interface The air interface failure occurring during Mian Rizwan Page 7 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Cause failure Analysis Idea RB establishment is generally caused by poor coverage or mobile phone compatibility. The compatibility of a mobile phone itself becomes faulty in some unknown Configuration not supported scenarios. For example, when a Huawei mobile phone drops network abnormally, it may not release any RB. When PS RB is set up next time, this case may occur. This case also happens to the SE V800 mobile phone. This generally occurs when FACH migrates Physical channel failure Cell update to DCH and sets up RB. The downlink physical layer of a terminal is not synchronized, which leads to RB establishment failure. This is mainly caused by poor coverage. The Cell Update flow occurs during RB establishment. This nested flow leads to RB establishment failure. UE considers parameter configuration illegal. Network and terminals have an inconsistent understanding of parameter Illegal configuration No response from UE processing. If RB establishment failure occurs in the domain of CS, it is possible that a user dials a wrong telephone number and at once goes onhook. RB SETUP failure may also occur at this time. The cause is illegal configuration. Generally poor coverage makes UE unable to receive any RB establishment command. RNC considers the parameter delivered by a core network invalid. You need further cell signaling tracing to determine the Parameter error cause. Among the known causes is that the uplink subscription and activation application information of user PS service exceeds the capacity of a mobile phone, or 2010-01-31 Mian Rizwan Page 8 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Cause Analysis Idea that the network negotiation rate in PDP activation acceptance messages is less than the minimum guaranteed rate. 1.1.3 Call Drop Analysis Observation Point Table 3 CS/PS call drop observation point Observation Point Condition Possible Cause Analysis Idea Call drop caused by operation and maintenance. For example, the execution OM intervention of TRG RABRel on LMT causes users to be released. High-priority users preempt low-priority users when admission is rejected. This RAB preemption causes a link to be released. This kind of call drop occurs in the case of load and insufficient resource. Determine whether expansion is necessary according to the number of occurrences. Within a cell, UTRAN leads to abnormal CS/PS call drop High CS/PS call drop rate UTRAN link release. This case generally corresponds to processing abnormality. We need to make a further analysis by means of CDL. Uplink or downlink signaling RB reaches the maximum retransmission times and Uplink/downlink RLC reset Uplink synchronization failure 2010-01-31 resets. This causes a link to be released. This case is mainly caused by poor coverage quality (including missing configuration of adjacent cells and small handover area). RNC receives RL Failure reported by NodeB, which causes a link to be abnormally released. In this case, poor coverage quality (including missing Mian Rizwan Page 9 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Cause Analysis Idea configuration of adjacent cells and small handover area) makes UE abnormally shut down the transmitter, or uplink demodulation out-of-sync. Receive the Cell Update message reported Downlink synchronization failure by a mobile phone. The cause is downlink RL Failure, which makes a link abnormally released. In this case, poor coverage quality (including missing configuration of adjacent cells and small handover area) makes UE abnormally shut down the transmitter, or uplink demodulation out-of-sync. RNC delivers a message and waits for the response from a mobile phone, but timeout The UU occurs. For example, waiting for RB interface makes reconfiguration completion message times no response. Other RF causes out and waiting for active set update completion times out. This case is generally caused by poor coverage. RF cause; due to poor coverage quality RNC finds that the AAL2 Path of the IU CS interface is abnormal and starts abnormal release. It is possible that the transmission Abnormal AAL2 equipment of the Iu interface is abnormal. link The known problem is that immediate normal release during RB establishment is classified by traffic statistics into abnormal release. RNC finds that the GTPU of the IU PS Abnormal GTPU interface is abnormal and starts abnormal release. The cause may be equipment fault or defect. Possibly the call drop (but traffic statistics Others 2010-01-31 does not dot) occurring during flow interaction or cell update, or abnormal call Mian Rizwan Page 10 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Cause Analysis Idea drop and cell blocking caused by the transmission fault of the Iub interface, RNC internal cause, and Bug. There may be call drop for abnormal causes. We need to make an analysis based on RNC logs. The call drop caused by violent change (corner effect or driving out from the shadow area of a building) of uplink signal is known to be classified into this cause. 1.1.4 Soft Handover Analysis Observation Point Table 4 Soft handover analysis observation point Observation Point Condition Possible Analysis Idea Cause Possible causes of too high (>= 40%) a soft handover rate: 1) Handover parameter setting makes addition easy, but deletion difficult. 2) In the early days of network Soft handover Soft handover rate rate based on cell resource allocation and soft handover rate based on IUB transmission resource allocation. construction, there are few base stations and insufficient coverage. Therefore, capacity gives way to quality. 3) The CN side of some partners does not deliver Iu release. After a user’s dial-up access is disconnected, there is only user plane release instead of signaling plane release. Users have soft handover even after a network is disconnected. Number of Soft handover execution failure 2010-01-31 Configuration soft/softer handover failures not supported (>=5) and soft/softer Synchronization handover failure reconfiguration UE considers that the content of the active set update of RNC adding/deleting a link is not supported. Generally, this scenario will not appear in commercial use. UE gives the feedback that the softer/soft handover process of RNC adding/deleting Mian Rizwan Page 11 of 28 3G Optimization Guidelines Observation Point Condition rate (>=10%) Mian Rizwan Possible Analysis Idea Cause not supported a link is incompatible with other concurrent processes. RNC has guaranteed serial flow processing. Soft handover execution failure is mainly caused by the problematic processing of some mobile phones. UE considers that the content of the active set update of RNC adding/deleting a link is Illegal configuration illegal. Generally, this scenario will not appear in commercial use.. RNC does not receive the active set No response from UE update command response for adding/deleting a link. This is the main cause of softer/soft handover failure. This happens in the region with poor coverage or a small handover area. It needs RF optimization. 1.1.5 CS/PS Intersystem Handover Analysis Observation Point Table 5 Intersystem handover observation point Observation Point Condition Possible Cause Analysis Idea Preparation Hard handover preparation failure failures (>=5) of hard handover into this cell and preparation failure rate (>=10%) of hard handover into this cell Radio link establishment failure occurs during RL establishment. For details, see the RL establishment process analysis of the IUB interface. For other causes, we need to make a further analysis based on RNC logs. Preparation Preparation A target cell has failure of transition out of cell accompanied failures (>=5) of transition out of cell accompanied by hard handover no wireless network resource available. 2010-01-31 Mian Rizwan A target cell has no resource available, or there is some RNC parameter configuration error. We need to make an analysis based on RNC logs. Page 12 of 28 3G Optimization Guidelines Observation Point by hard handover Condition and preparation failure rate (>=10%) of transition out of cell accompanied by hard handover Mian Rizwan Possible Cause Analysis Idea Transition timeout of target The problem often lies in CN parameter configuration or a related link connection. We need to make an analysis based on system Transition failure It generally corresponds to core network in the target CN/RNC or configuration error. system Transition in the target CN/RNC or system not supported Often an MSC parameter configuration objective not allowed error. We need to check the parameter configuration of a core network. OM intervention Failure caused by operation and maintenance No available resource Often an MSC parameter is configured incorrectly, or a target RNC has no resource available. A core network does not return a Waiting for transition command timeout preparation 2010-01-31 statistics. RNC logs. Preparation outgoing handover Failure causes are not defined in traffic We need to make an analysis based on Others failures (>=5) of RNC-level CS/PS domain intersystem outgoing handover, Generally, RNC does not support some hard handover parameters. We need to make an analysis based on RNC logs. Transition Undefined Preparation failure of RNC-level foreign RNC logs. Mian Rizwan corresponding command of handover preparation request. In this case, there is some problem with the parameter configuration or related link connection of a core network. We need to analyze the cause according to the signaling trace of the core network and BSS. Page 13 of 28 3G Optimization Guidelines Observation Point Condition failure rate (>=10%)of CS domain intersystem outgoing handover Mian Rizwan Possible Cause Analysis Idea Upon requesting handover preparation, RNC receives the release command from a core network. Two cases: intersystem Transition cancelled Transition timeout Transition failure in the target CN/RNC or system Unknown target RNC No available resource handover request occurs during signaling process like location update. The location update flow has been finished before one flow is finished. The core network starts release; the user who sets up a call goes onhook during handover preparation, and the core network starts release. No handover is finished in either case, but either is normal flow nesting. It generally corresponds to core network configuration error. We need to analyze the cause according to the signaling tracing of a core network and a BSS. The problem often lies in the parameter configuration or related link connection of a core network. We need to analyze the cause according to the signaling tracing of a core network and a BSS. The problem often lies in an MSC parameter configuration error. That is, the LAC of the target cell fails to be configured. We need to check the parameter configuration of a core network. This case is often seen after the adjustment of 2 G network. The problem often lies in an MSC parameter configuration error, or BSC has no resource available. We need to analyze the cause according to the signaling tracing of a core network and a BSS. We need to analyze the cause according Others 2010-01-31 to the signaling tracing of a core network and a BSS. Mian Rizwan Page 14 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Cause Transition Preparation Preparation failure of Cell-level foreign outgoing handover Outgoing hard handover failures within NODE B, between different NodeBs within RNC, failures (>=5) of CELL-level CS domain intersystem outgoing handover and preparation failure rate (>=10%) of CS domain intersystem outgoing handover. Failures (>=5) of hard handover out of a cell, failure rate (>=10%) of hard handover out of a cell timeout The problem often lies in the parameter configuration or related link connection of a core network. We need to analyze the cause according to the signaling tracing of a core network and a BSS. It generally corresponds to core network Transition failure configuration error or BSS not supporting. in the target We need to analyze the cause according CN/RNC or to the signaling tracing of a core network system and a BSS. Transition in the In this case, a BSC does not support some target CN/RNC or system not supported parameters of intersystem handover requests. We need to analyze the cause according to the signaling tracing of a core network and a BSS. Others We need to analyze the cause according to the signaling tracing of a core network and a BSS. Configuration not supported UE considers that the command for hard handover out of a cell is not supported. The problem generally lies in the compatibility of a mobile phone. Physical channel Possibly poor coverage or severe failure interference Synchronization reconfiguration not supported UE gives the feedback that hard handover process is incompatible with other concurrent processes. The problem may lie in the compatibility of a mobile phone itself. Cell Updating Procedure Cell update happens during hard handover out of a cell. This flow nesting leads to the failure of hard handover out of a cell. and between RNCs 2010-01-31 Analysis Idea Mian Rizwan Page 15 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Cause Illegal configuration Analysis Idea UE considers that the command for hard handover out of a cell is illegal. The problem generally lies in the compatibility of a mobile phone. We need to make a further analysis based on RNC logs. Others UE considers that the command for Configuration not supported Execution Failure of transition out of a cell accompanied by hard handover transition out of a cell accompanied by hard handover is not supported. The problem generally lies in the compatibility of a mobile phone. Physical channel Possibly poor coverage or severe failure interference failures (>=5) of transition out of a cell accompanied Synchronization by hard reconfiguration handover, incompatible execution failure rate (>=10%) of transition out of a cell accompanied Illegal by hard handover configuration UE gives the feedback that the hard handover process of RNC adding a link is incompatible with other concurrent processes. The problem may lie in the compatibility of a mobile phone itself. UE considers that the command for transition out of a cell accompanied by hard handover is illegal. This case seldom occurs. Configuration not finished We need to make a further analysis based on RNC logs. Others CS/PS foreign handover failure 2010-01-31 CS/PS domain Configuration intersystem handover failures not supported (>=5), CS/PS Mian Rizwan The handover command terminal in a network does not provide support. The problem generally lies in the compatibility of a mobile phone. Page 16 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Cause domain intersystem handover failure rate (>=10%) Physical channel failure Analysis Idea 1) Poor 2 G signal or severe interference leads to UE access failure. 2) The channel parameters, including the encryption mode sent from network to UE, are inconsistent with those of a BSC. We need to compare and confirm the parameters of a terminal and those of a BSC. Physical channel failure generally occurs in a network with partners’ equipment as the CN. We need to check the encryption algorithm configuration of an MSC and an SGSN. We need to make a further analysis according to RNC logs, together with the signaling tracing of a core network and a BSS. Improper service capability configuration of 2 G cell makes high-rate service unable to start a pressing mould, Others which leads to system PS handover failure. 1.1.6 Traffic Analysis Observation Point Table 6 Traffic analysis observation point Observation Point Condition Analysis Idea Lay an emphasis upon Uplink CE 2010-01-31 the analysis of “average uplink CE resource occupied” and “the maximum uplink CE resource occupied”. Observe whether “the maximum uplink CE resource occupied” approaches 128. If it does, an early warning needs to be given to expansion. Normally, when the “average uplink CE resource occupied” is less than 60 CE Erlang, whole-network busiest-hour cell traffic is very small. Mian Rizwan Page 17 of 28 3G Optimization Guidelines Observation Point Downlink CE Mian Rizwan Condition Analysis Idea Lay an emphasis upon the analysis of “average downlink CE resource Observe whether “the maximum downlink CE resource occupied” approaches 128. If it does, an early warning needs to be given to expansion. Normally, when the “average downlink CE occupied” and “the maximum downlink CE resource occupied” resource occupied” is less than 60 CE Erlang, whole-network busiest-hour cell traffic is very small. List the average TCP, Average transmit the maximum TCP and power of cell the minimum TCP of a cell. Maximum List the average TCP, the maximum TCP and transmit power of the minimum TCP of a cell cell. Minimum Observe whether the transmit power of minimum transmit power cell of a cell is abnormal. Average RTWP If the maximum transmit power of a cell is large and there is small traffic, it indicates that power peak shock may lead to power congestion. If the minimum transmit power of a cell is abnormal, the transmit channel may become faulty. List the average RTWP, the maximum RTWP, If the average RTWP of a cell is higher than -95 and the minimum RTWP dBm, there may be downlink interference. of a cell. Among various items, RTWP peaks, for example, Observe whether there Maximum RTWP are many peaks. -70 dBm, often appear. This may be caused by the power of access process or handover process. Minimum RTWP Observe whether the minimum RTWP is less than -105.5 dBm. Effective utilization of codes Observe whether the code utilization is abnormal. Uplink Observe the uplink throughput of cell throughput of a cell. 2010-01-31 If the average transmit power of a cell is large and there is small traffic, it indicates that there is poor downlink coverage. If the minimum RTWP is lower than -108 dBm, a channel fails to be corrected, or a base station encounters power-down. If the effective utilization of codes is not high (<= 30%), but code congestion leads to access failure, it is possible that the code distribution algorithm is abnormal. Observe whether the uplink throughput of a cell is great. If it amounts to 75% of the transmission capability of a base station, transmission expansion needs to be considered. Mian Rizwan Page 18 of 28 3G Optimization Guidelines Observation Point Mian Rizwan Condition Analysis Idea Observe whether the downlink throughput of a cell is great. If it amounts to 75% of the transmission capability of a base station, transmission expansion needs to be considered.. Downlink Observe the downlink throughput of cell throughput of a cell. This is generally caused by transmission Cell status monitoring Missing configuration of adjacent cell List the cell unavailability duration and its proportion. List the number of cell 1A events. interruption or intermittent transmission failure. Some offices are greatly influenced by weather due to the use of microwave transmission. Thunder storm always leads to intermittent transmission failure. If 1A events often happen within many consecutive days, there may be missing configuration of adjacent cells. Excess configuration of adjacent cells Pilot Pollution: List the number of cell 1C events. If 1C events often happen within many consecutive days, there may be pilot pollution. 1.1.7 Key Interface Flow Analysis Observation Point Table 7 Key interface flow analysis observation point Observation Point Security mode flow failure Condition IU security mode failures, IU security mode failure rate Possible Cause Analysis Idea Radio network layer The problem may lie in the compatibility of a mobile phone. A mobile phone terminal may detect the SQN error of in an AUTN message, which leads to failure. Cause value: Synch failure! Respective encryption modes of CS domain and PS domain may also lead to a security mode failure. Transmission layer Correspond to transmission link abnormality. Network 2010-01-31 Mian Rizwan Page 19 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Cause Analysis Idea optimization Undefined RL establishment failure of the IUR interface RL synchronization configuration failure of the IUR interface RL addition failure of the IUR interface RL establishment failure of the IUB interface RL reconfiguration failure of the IUB interface RL addition failure of the IUB interface OM RL failure of IUR interface caused by intervention operation and maintenance Hardware failure This generally corresponds to equipment abnormality. We should first query related equipment alarm. List the number of RL establishment failures (>= 5) of RNC resource the Iur interface of unavailable the SRNC, RL establishment failure rate (>= This is caused by insufficient RNC internal resource. You need to query the quantity of related users to judge 10%) of the Iur interface of the SRNC, and main failure causes. content of RNC establishment is not supported. The problem lies in the compatibility of a mobile phone. Configuration not supported whether there is any equipment abnormality. UE considers that the RL configuration Others Abnormal causes. We need to make an analysis based on RNC logs. No response This generally corresponds to equipment abnormality. We need to query whether there is any power-down. Configuration not supported The problem lies in the compatibility of a mobile phone itself in some unknown scenarios. List the number of RL establishment failures of the IUB interface, RL establishment failure rate of the No available Iub interface, and resource main failure causes. Insufficient RNC internal resource or abnormal RNC equipment. You need to query cell CE resource from relevant parameters to judge whether there is any equipment abnormality. Equipment is known to encounter repeated power failure and air-conditioner fault due to thunder storm. As a result, high temperature leads to abnormality of various kinds. Besides, the NLPA board encounters shutdown. 2010-01-31 Mian Rizwan Page 20 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Analysis Idea Cause Equipment fault This generally corresponds to equipment abnormality. We should first query related equipment alarm. OM RL establishment failure caused by operation and maintenance (for example, intervention cell blocking) The problem may lie in cell unavailability or equipment fault. You need to query NodeB makes the cell unavailability duration from no response relevant parameters to judge whether there is any equipment fault. RL establishment failure caused by Others abnormal factors. We need to make an analysis based on RNC logs RL reconfiguration failure caused by abnormal factors. We need to make an analysis based on RNC logs. The known causes are that transmission congestion (Received Iub AAL2 type1 setup response message from AL but result is 5 not success!) and improper T314/T315 parameter setting make there not be any opportunity of RL reconfiguration. RL addition failure caused by abnormal factors. We need to make an analysis based on RNC logs. It is known that RL addition failure caused by restricted IUB transmission bandwidth will be classified into this cause value. The problem lies in the compatibility of a RB establishment failure RB reconfiguration failure RB deletion failure RB establishment failure generally corresponds to poor air interface coverage or a mobile phone compatibility problem. Configuration not supported mobile phone itself in some unknown scenarios. For example, when a Huawei mobile phone drops network abnormally, it may not release any RB. When PS RB is reestablished next time, this case may occur. This case also happens to SE V800 mobile phone. Or when some UEs implement VP and high-speed (greater than or equal to 64K) PS service, failure 2010-01-31 Mian Rizwan Page 21 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Cause Analysis Idea may also due to unsupported capability. Physical channel failure This generally occurs when FACH migrates to DCH and establishes RB. The downlink physical layer of a terminal is not synchronized, which leads to RB establishment failure. This is mainly caused by poor coverage. The Cell Update flow occurs during RB Cell update establishment. This nested flow leads to RB establishment failure. UE considers parameter configuration illegal. Network and terminals have an inconsistent understanding of parameter processing. If RB establishment failure occurs in the domain of CS, it is possible that a user dials a wrong telephone number and immediately goes onhook. RB SETUP failure may also occur at this time. The cause is illegal configuration. Or when a 3 G terminal as the caller implements VP service, the called party Illegal configuration resides in a GSM network and does not support VP service. Thus, after RNC receives an RAB assignment request, a core network immediately delivers the Disconnect command upon Call Proceeding (the cause is Bearer capability not authorized). But UE has just received an RB_SETUP command at this time and has no time to complete RB establishment. Upon receiving this Disconnect command, UE initiates a response “RB establishment failure” and RNC returns RAB establishment failure. No response from UE 2010-01-31 Mian Rizwan Generally poor coverage makes UE unable to receive any RB command. In Hong Kong, the balance mechanism of IUB once made signaling established on one E1, but service was established on another E1. Thus, there has been no Page 22 of 28 3G Optimization Guidelines Observation Point Condition Mian Rizwan Possible Analysis Idea Cause problem with signaling, but RB establishment may fail. In this case, it is this cause value that is returned. Observe whether PS has a large amount of 128k, 144k, the number of RB bearer various types of distribution of RB service bearer uplink/downlink and the service proportion are Uplink/downlink abnormal. If there RB bearer is any distribution of BE abnormality, an service early warning needs to be given and 384k RB bearer. This will consume a large number of resources and there is poor coverage. We need to verify whether RB bearer is consistent with actual demands with first-line personnel. Observe whether the RB distribution of BE service is rational. According to the distribution, DCCC strategy and related system parameters can be adjusted. 1.1.8 HSDPA Analysis Observation Point RNC1.6 version supports the following KPI monitoring: HSDPA service establishment success rate, HSDPA call drop rate, HSDPA cell throughput, H <-> H intra-/inter-frequency serving cell update success rate and H <-> R99 intra-frequency handover success rate. It does not support the following KPI monitoring: HSDPA average uplink and downlink throughput for a single user, H <-> R99 inter-frequency handover success rate, H -> GPRS intersystem handover success rate, statistics of the causes for HSDPA service establishment failure, statistics of the causes for HSDPA call drop failure, statistics of the causes for H <-> H intra-/inter-frequency serving cell update failure, statistics of the causes for H <-> R99 intra-/inter-frequency handover failure, statistics of the causes for H -> GPRS intersystem handover failure. Therefore, we cannot use traffic statistics for HSDPA all-KPI monitoring and analysis, but need to use other supplementary means. It is recommended to use driving test and signaling tracing for routine monitoring of the indexes not supported by RNC1.6 version. Meanwhile, analyze and locate KPI abnormality. RNC1.7 traffic statistics is being collated and remains to be supplemented. 1.2 Example of Analysis Based on Observation Point Take RRC establishment problem analysis for example. 1. Overall analysis of RRC establishment As shown in Figure 1 the task window of the Nastar is embedded with the special topic analysis of call completion rate——RRC Setup Analysis. Double click to start this 2010-01-31 Mian Rizwan Page 23 of 28 3G Optimization Guidelines Mian Rizwan query to get the general information about RNC-level RRC establishment. As shown in the following figure, RRC establishment success rate reaches 98.84%. Most of RRC establishment failure is because there is no response to RRC Setup command delivery (7,373 times). Eighteen failures are because of RRC Setup Reject. Figure 2 General information about RRC setup The main cause of the exemplified RRC establishment failure is that there is no response to RRC Setup command delivery. It is unbalanced coverage of downlink FACH and uplink RACH. For an early network, coverage cannot be guaranteed, so there are a large number of areas with poor coverage quality. These areas with poor coverage always correspond to intersystem rerouting areas. On the other hand, where there are many users or equipment problems within a cell, RRC establishment rejection is also a major cause of RRC establishment failure. 2. Analysis of RRC establishment scenario One important reason for RRC establishment failure is poor coverage. We may make a further analysis by using the establishment cause distribution and success rate of different RRCs establishment. Get results by starting related query and selecting Scenario Analysis to present a selected RNC in the form of a pie chart and a bar chart. 2010-01-31 Mian Rizwan Page 24 of 28 3G Optimization Guidelines Mian Rizwan Figure 3 Distribution of RRC setup scenario Figure 4 Comparison of RRC setup scenario success rate Scenario Analysis makes a comparative analysis of several commonly used scenarios. The pie chart shows the RRC establishment distribution of a main scenario. The example in the chart indicates that RRC establishment requests mainly exist in network registration with REG as the cause. When an LAC area is not well planned or there is poor coverage (the margin of LAC division is in a prosperous area), there may be a lot of registration. On the other hand, the cause of RRC establishment during intersystem reselecting of this mobile phone is registration. A large number of mobile phones fail to be registered due to poor coverage and will try again and again. Thus, the cause of RRC establishment is registration in many cases. This indicates that there is poor network coverage in some areas. 2010-01-31 Mian Rizwan Page 25 of 28 3G Optimization Guidelines Mian Rizwan As shown in Figure 4, the bar chart compares the RRC establishment success rates of various main scenarios. It can be seen from the examples in the figure that the called voice service has the highest RRC establishment success rate while the calling voice has the lowest success rate (which corresponds to a large amount of UENoRsp analyzed earlier). The RRC establishment success rate of registration is also relatively low. In Huawei networks, the present resident threshold is Ec/Io greater than -18 dB. The intersystem reselecting starting threshold is Ec/Io less than -14 dB. A low registration success rate indicates that some terminals have attempted to register at a network in the areas without good coverage (Ec/Io is between -14 dB and -18 dB). The called RRC establishment success rate is as high as 99.3%. If the called party starts RRC establishment, it indicates that he is covered by a PCH. From another point of view, this indicates that the RRC establishment success rate of expected network coverage area may be very high. 3. Analysis of RRC establishment rejection Another cause of RRC establishment failure is RRC establishment rejection. In the case of RRC establishment rejection, generally too many users lead to admission rejection, or cell equipment fault leads to access failure. RRC establishment rejection always corresponds to some areas instead of a large network area. RRC establishment rejection is generally analyzed based on problematic areas. In the query results of RRC Setup Analysis, start related query to make TOPN query of Cell RRC Analysis. Query results cover two pages, which respectively list 10 cells with the most VS.RRC.FailConnEstab.Cell and VS.RRC.SuccConnEstab.Rate.Cell. For the 10 cells with the most RRC establishment failures and the cells with the most Rej, start Cell RRC Reject Analysis of related query to analyze the causes for rejection. Figure 5 Analyzing the cause of RRC rejection 2010-01-31 Mian Rizwan Page 26 of 28 3G Optimization Guidelines Mian Rizwan According to the results of Cell RRC Reject Analysis, draw a pie chart of cause distribution for a selected cell. Figure 5 is an exemplified pie chart of cause distribution of RRC rejection. In this example, two RRC rejections of a cell are because of Power Congestion. The following shows the commonly seen causes of rejection: 1) Power Congestion: RRM makes an admission algorithm decision. Downlink admission decision occurs. Therefore, RRM starts RRC establishment rejection. This often occurs when heavy network load leads to congestion. Further, we may start Cell Traffic Load Analysis of related query, pay much attention to the maximum RTWP and the maximum TCP of this cell and make sure whether there is uplink congestion or downlink congestion. For congestion, we may check whether a threshold is properly set and judge whether there is any radio interference, whether expansion is necessary. 2) 3) CE Congestion: This is mainly because RNC considers CE resource insufficient. CE congestion always corresponds to many users. These users exceed CE capacity and we need to expand the capacity of this area. Further, we may start Cell Traffic Load Analysis of related query, know about the quantity of DCH User and predict the required CEs according to the traffic model. RL Fail: During RRC establishment, NodeB considers establishment fails. This 4) may be NodeB fault or insufficient NodeB resource. Further, we may start Cell Traffic Load Analysis of related query and know about the quantity of DCH users. Determine whether the problem lies in insufficient resource or equipment fault by analyzing the board configuration, CE configuration and logs of a corresponding NodeB. AAL2 Fail: This is mainly the AAL2 Path establishment failure of an Iub interface. 5) 6) 7) 8) It is generally caused by insufficient transmission resource or transmission problems. Further, we may start Cell Traffic Load Analysis of related query, know about the quantity of DCH users and compare it with the AAL2 Path bandwidth of transmission configuration. Thus, we can determine whether the problem lies in equipment or insufficient transmission resource. Redir.Inter.Att: Inter-frequency redirection failure starts rejection. Redir.Intrat: Foreign redirection failure starts rejection. Code Congestion: This is mainly because of insufficient resource. Insufficient code resource may be seen in high traffic scenarios with microcell coverage, and expansion is necessary. Cell OVSF Code Allocation Analysis of related query helps analyze the use of channel codes and clarify main services. Other: This is mainly an RNC internal processing problem. Its cause needs to be confirmed according to R&D logs. 1.3 Summary Make a similar analysis of several other special topics according to the above-mentioned idea of the RRC connection analysis. Keep summarizing experiences in your analysis. Special topic analysis will help greatly improve basic skills of performance analysis. 2010-01-31 Mian Rizwan Page 27 of 28 3G Optimization Guidelines Mian Rizwan Basic special topic analysis practice contributes to the following aspects: 1) 2) 3) Consolidate signaling flow and deepen an understanding of each UTRAN PI. Performance analysis has a more definite object in view. Basic special topic analysis enables us to make a preliminary analysis of network performance and locate simple problem causes. Summarize the relationship between performance KPIs and network problems, and lay a foundation for the use of other Nastar functions and an in-depth analysis of network performance. 2010-01-31 Mian Rizwan Page 28 of 28
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