WWW.HSO.COM WHY MANUFACTURERS ARE LOOKING TO INTEGRATE MACHINE LEARNING INTO THEIR OPERATIONS Manufacturers are already using the predictive analytics of ERP to gain competitive advantage, and now they’re turning to machine learning to further enhance this function. This whitepaper explores how machine learning, in conjunction with ERP, can help manufacturers bring about business process improvements and greater productivity as a result. What is machine learning? Machine learning refers to a method of data analysis that enables computer programs to grow and learn by studying predictive and statistical analytics, rather than by being explicitly programmed. This type of artificial intelligence is similar to that of data mining as it involves the process of searching through data to look for patterns. However, in the case of machine learning, the computer program uses the data to adjust its own actions accordingly, thus reducing the need for human intervention. A good example is Facebook’s News Feed, which uses machine learning to personalise each users’ feed. If a user frequently stops scrolling to read or ‘like’ a certain friend’s posts, then the program will adapt so the News Feed starts to display that friend’s activities earlier in the feed. Using statistical and predictive analytics, the software is able to identify patterns in the user’s behaviour and use this information to populate the News Feed. If the user then stops reading or ‘liking’ that friend’s posts, the new data set will pick up on this and the News Feed will be adjusted accordingly. Another example of machine learning is the Clutter functionality in Office 365, which analyses your email habits to determine which email you’ll want to read and which messages you’re likely to ignore and delete. Machine learning in manufacturing The sophistication of machine learning algorithms is certainly making the manufacturing industry sit up and take note. This new technology has the potential to deliver greater predictive accuracy to each phase of production, as well as: • • • • • Predictive maintenance or condition monitoring Warranty reserve estimation Demand forecasting Process optimisation Telematics It is now within the grasp of every manufacturer to assimilate machine learning into their operations and become more competitive by gaining predictive insights into production. New insights and intelligence Machine learning is set to bring new dimensions of insight and intelligence to manufacturing operations. From supply chain through to finance, each department will be able to benefit from access to more relevant data. A common problem in the past has been the lack of integration between departments, making it difficult for manufacturing companies to achieve shared goals. One of the advantages of machine learning is that access to predictive analytics can help teams optimise production workflows and inventories to better manage factory needs and customer demands. Increasing production capacity According to a report by General Electric on improving manufacturing efficiency through predictive analysis: • Up to 20% of production capacity is recovered as equipment is proactively tuned for reliability. • Utility infrastructure is optimised against process needs, improving efficiency by 2% and lowering material consumption by 4%. • Reliable, predictable production capacity allows finished goods buffers to be reduced by 30% or more. 3 ways machine learning can transform manufacturing Machine learning and predictive data analytics have the potential to improve yield rates for manufacturers at the machine, production cell, and plant level. 1) Preventative maintenance The enhanced predictive accuracy of machine learning can have a big impact on maintenance costs for manufacturers. With data that drills down to component and part-level, preventative maintenance is now possible across the factory floor, enabling time and energy to be spent where it is needed and before equipment develops faults. 2) Optimised supply chains The insights generated by machine learning provide exactly the right information for optimising the supply chain and creating greater economies of scale. The data produced allows buyers and suppliers to collaborate more effectively to improve forecast accuracy and meet delivery dates. 3) Improved product and service quality Machine learning algorithms can determine the factors that have the highest and lowest impact on quality. This helps manufacturers to create workflows and internal processes that will be most effective in ensuring quality standards in products and services are met. • Comprehensive quality data can be shipped alongside product, reducing rework by 20% and satisfying customer traceability needs. Typical Process Improvement Minimise raw material costs and protect brand quality Improve manufacturing sustainability Enable profitable and sustainable packaging Gain production visibility and agility Optimise scheduling and operator productivity Machine learning improves ERP Finally, the combined technologies of ERP and machine learning can also highlight new opportunities. Machine learning refers to a method of data analysis that enables computer programs to grow and learn by studying predictive and statistical analytics, rather than by being explicitly programmed. Machine learning and ERP are not just complementary technologies. Manufacturers that integrate the two gain deeper insights and an improved ability to forecast. Patterns that emerge from the data can show product preferences and customer trends that would otherwise be unrecognisable. This knowledge helps manufacturers to capitalise on sales, improve service and even create new products. Summary Machine learning systems can estimate predicted outcomes accurately based on training data or user experiences. Although ERP can already provide predictive analytics, with machine learning you can improve the accuracy of your analysis over time. As a result, forecasting is improved and manufacturers can target investments more effectively. Another advantage of incorporating machine learning into ERP is the ability to tailor insights. This allows manufacturers to gain a level of understanding of their processes, customers and workflows; understanding which becomes more accurate over time, as machine learning applications adjust to target specific elements based on the results generated. By gathering valuable insights for better and more accurate decision-making, machine learning systems can help manufacturers improve their operations and competitiveness. But while machine learning techniques have found an increasing level of applicability and relevance to real world scenarios, they pose a few implementation challenges, and it goes without saying that you should consult an external third party expert when investigating how your business could apply machine learning to your operations. About HSO About Microsoft Dynamics HSO is a Microsoft Gold Partner with over 25 years of experience in implementing Dynamics solutions. Microsoft Dynamics makes it easy to operate across multiple locations and countries by standardising processes, providing visibility across the organisation, and helping to simplify compliance. HSO is an expert in Microsoft Dynamics AX, a comprehensive ERP solution that enables medium and large companies to work effectively, manage change, and compete globally. Learn more at www.hso.com HSO has the specialist expertise to deliver industry-focused Microsoft Dynamics AX implementations for customers in retail, distribution, and manufacturing. Sources: http://www.nist.gov/itl/iad/upload/Big-Data-Analytics-for-Smart-Manufacturing-Systems-Report.pdf 1st Floor, 100 Brook Drive, T: +44 (0) 20 3128 7767 Green Park, Reading. RG2 6UJ E: [email protected] HSO_UK www.hso.com
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