Top X Calls (By Duration)

Online Bill Reporting Tutorial
Module name: Reports
Topic name: Top X Reports – Top X Calls By Duration
Prerequisites:
None
At the completion of this topic you will be able to:
View Top X Services (By Duration) report results.
Example of use:
Report the top 10, 25, 50 or 100 services with the longest duration.
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Online Bill Reporting Tutorial
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Select the Top X Reports menu option
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Select the Top X Calls (By Duration) link
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The Top X Calls (By Duration) page is displayed.
This report shows the longest calls made. It displays the service number, date, time,
called number, duration and total cost for each call.
Scroll down to see the entire report
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Online Bill Reporting Tutorial
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The Top 10 Calls By Duration is displayed. You can choose to view up to 100 calls in a
report and sort the information using any of the underlined column headings.
This report can also be printed (in landscape format) or downloaded (saved) in CSV, RTF
or SLK formats.
Select the Rewind button below to play this movie again
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