GO TO PAGE 2 Product and Marketing Fulfillment Solutions EMAIL MARKETING SERVICES Email marketing is a top producer among demand generation options. Done well, email marketing engages users at their desktop or mobile device with timely, relevant content and offers. Done poorly, it leads to brand damage. Excelsior Integrated Email Marketing Services allow clients to focus on quality content by providing turnkey campaign execution services with optimal reach and minimal brand risk. The Challenge Services Your content has to grab audience attention in seconds after passing through a maze Consolidate and Clean Lists – these services continuously “clean” existing and new lists prior to use. Consolidated lists get cleaned in batches to minimize cost including: challenges include: Email address morph into “spam traps” incoming spam Deactivated addresses “hard bounce” eventually triggering system shut downs or worse Normal list aging can result in service shutdowns via ESPs like Mail Chimp, Constant Contact or similar services Inadvertent campaign overlap across list segments, (e.g., regions, audiences) results in over communication High email rejection rates by anti-spam systems can result in blacklisting a periods. The Solution Excelsior Integrated Email Marketing Services allow clients to focus on content as we keep your lists clean and campaigns running smoothly. We allow teams to quickly access standard campaign templates, list segments, and schedules to ensure the greatest possible reach with the least possible risk. U Spam Trap Removal U U Email Change of Address (ECOA) to update deactivated addresses with new ones. Centralize Email Process and Templates –running campaigns is easy: select a template, provide content, choose a list and the desired date. We take care of the rest: U Templates with standard permission/opt out messages U Content and designs created by you or your agency U Content review to ensure proper image to text ratios U Campaign frequency monitoring by a dedicated Excelsior Integrated account manager U Easy list segmentation and maintenance U Web portal access templates, easy form entry for content and copy, target audience selection and the desired date/time U Charges based on the number of campaigns and emails sent. List Building – we source new lists to be targeted with proper permission requests – called “permission campaigns.” Those not-opting out are nurtured. Services include: MAKE MOVE MEASURE U Evaluate existing list characteristics U Identify possible “look alike” lists U Ensure best practices followed per the CAN-SPAM Act GO TO PAGE 1 AT A GLANCE: Excelsior Integrated COMPANY SNAPSHOT We Make Decades of experience 200+ customers Most major verticals Distribution in 2000+ retail outlets Thousands of SKUs; millions in inventory Deep print expertise HQ in North Adams; 100,000+ ft2 in Berkshire County, MA Products and marketing materials We Move From order entry to the “last mile” EI SERVICES Production Planning Customer & Field Support We Measure Web Integration Email Management Asset Management, Digital and Physical Print Solutions Kitting & Shipping We Manage Tracking & Reporting Excelsior Integrated is a leading provider of product and marketing fulfillment solutions. Focused on the “last mile” of customer communications, we make, move and measure products and promotional materials faster and easier so our clients can focus on managing what they do best. Our clients include consumer product companies, retailers, travel and tourism providers, banks, colleges, manufacturers, museums, non-profits, governments and many others. We are trusted as partners to provide digital and physical marketing materials, high quality print products, order processing from any source, inventory management, realtime reporting, database management, and distribution to the end-user. GO TO OUR WEBSITE: excelsiorintegrated.com. WHAT EI CLIENTS SAY “Excelsior Integrated makes sure we get our marketing literature out to prospects all over North America.” —Director of Marketing a travel promotion organization “EI provides high quality materials consistently and the insight we need to manage quality and costs.” —CEO consumer products company “EI helps us focus on what we love doing most: developing products.” —Owner/Chief Designer consumer products company
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