Sait VPN user Guide
This guide will provide instructions on how to use the two VPN methods to connect to SAIT’s campus
network remotely.
1 Using Anyconnect VPN on Windows OS
1.1. Installing Anyconnect Client
If you already have Anyconnect Client installed in your computer, skip this step and go to Section 1.2.
Step 1, Make sure you have local admin rights.
You need to have local admin rights in order to install applications. If you do not have local admin
rights, you need to call SAIT helpdesk to have them install Anyconnect for you.
Step 2, Open a web browser, navigate to http://vpn.sait.ca and click on the VPN domain you want to
connect to. You should see a page like below:
Information Systems
SAIT VPN User Guide for Windows
This site is protected by certificates issued by DigiCert. You shouldn’t receive any security warnings
when browse to this page.
Step 3, Login to the webpage.
For users who only have one userID, or who have same userIDs in both ADMN and ACDM domains
but have different passwords, they don’t need to specify the user domain when login. If they do specify
the user domain in a domain\username format it is also ok.
The following two examples are both acceptable.
Import: For users who have the same username and password in both ADMN and ACDM
domain, they need to specify the domain name when login.
Step 4, Install Anyconnect
After a successful login, a script downloaded from the website will perform a list of tasks:
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SAIT VPN User Guide for Windows
4.1, Detect the computer’s OS and anyconnect settings. If it detects that Anyconnect is already
installed in the computer, it will bring up the Anyconnect tunnel and user will be connected to the
VPN. If it doesn’t detect an installation of Anyconnect on the computer, it will detect the computer’s
OS version in order to determine which version of Anyconnect package is compatible.
4.2, If the VPN server is able to locate a compatible version of Anyconnect , it will try to push the
installation package through ActiveX. You will receive a warning like shown in the picture below.
Click on “Install” and go to step 4.5.
4.3, If ActiveX is disabled, it will try to install the client through Java and you will see the page like
this:
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SAIT VPN User Guide for Windows
You can click on “Install” and go to step 4.5.
4.4, If either of the above attempts failed, it will ask user to manually download the installation
package and install the client. As shown in the following picture, click on the link Windows
7/Vista/64/XP (this is the OS version detected by the VPN server), in the pop-up window, click on
“Run” if you want to install the client, or click on “Save” if you want to save the installation package
and install it later.
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SAIT VPN User Guide for Windows
Note: During the automatic installation attempts (Step 4.2-4.3), you can always click on
“Download” and start manually installation.
4.5, Follow the prompts to install the Anyconnect VPN Client.
When getting this security warning, click on “Allow”.
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SAIT VPN User Guide for Windows
Click on “Next”
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SAIT VPN User Guide for Windows
Accept the terms and click on “Next”
Click on “Install”
Note: Depends on your windows security settings, you may or may not get a warning after clicking on
“Install”. If you do get the warning, click ok and continue with the installation.
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SAIT VPN User Guide for Windows
Click on “Finish” to complete the installation.
1.2. Using Anyconnect VPN
Windows OS(Windows 7, Windows XP, Windows Vista):
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SAIT VPN User Guide for Windows
Click on Start -> Cisco Anyconnect VPN Client Secure Mobility Client
During web installation Anyconnect Client pulls the VPN connection profiles from the VPN server.
You can select the VPN profile you want to connect to from the drop-down list and click on
“Connect”.
Note: You might not have the drop-down list if you download and install Anyconnect client manually.
You can also type in the VPN connection URL manually. For example, if you want to connect to
ACDM profile, type vpn.sait.ca/acdm/ in the address field and click on “Connect”.
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SAIT VPN User Guide for Windows
(updated on Sept 17th 2015).
If you want to connect to student profile, type vpn.sait.ca/student then click on “Connect”.
You can also go back to the http://vpn.sait.ca and select the network you want to connect, then login to
the web portal, it will detect if anyconnect has been installed. When it detects the client, it will launch
anyconnect and login to the proper network. After this, you will have a drop-down list containing all
network profiles you are allowed to connect to.
Enter username and password.
After successfully logged in, there will be a notice and an Anyconnect icon in the right of the taskbar.
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SAIT VPN User Guide for Windows
This is the
Anyconnect
Icon
Click on the Anyconnect icon and click on “Advanced”, you can get more information about the
active VPN session.
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SAIT VPN User Guide for Windows
You can customize certain user options. If you don’t know what they mean, don’t make any changes.
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SAIT VPN User Guide for Windows
If you are having troubles to connect, you can click on “Diagnostics” to generate a trouble report and
send to IS network support.
Depends on your windows version and security settings, you may see a network location selection
window pop up like below. If so, select “Work network”.
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SAIT VPN User Guide for Windows
You can start using all network services like if you are sitting in your office.
1.3. Disconnect Anyconnect VPN.
To disconnect VPN connection, you can right click on the Anyconnect icon and select “VPN
Disconnect” to disconnect the session while keeping the application running (if you want to connect to
another profile) or select “Quit” to quit the application. Or you can left click on the Anyconnect icon
and click on “Disconnect”.
OR
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SAIT VPN User Guide for Windows
How to Report a problem
During the test, if you are experiencing any issues, please fill the following trouble report form:
Example
OS Type
Windows
64bit
7 OS version
Connection type
webvpn
Time
June 19 11:00 am.
VPN Profile
is
URL
http://vpn.is.sait.ca/is
Client
Ver.
/
Home
Browser Ie 8.0.7600
IP assigned by VPN
n/a
Issue description:
Couldn’t load page.
Solution ( if applicable):
1, The url must be https:// instead of http://
2, the webvpn should be accessed at https://webvpn.sait.ca/xxx , not vpn.sait.ca/xxx
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