THIS WAY UP. Opportunities abound. What’s your next move? This Way Up. Your firm has enjoyed success for many years but now, you are at a crossroads — facing unprecedented challenges from your competition. What alternatives should you consider? You firm is well established but you need to concentrate your resources on the product/service with the highest return. How can you redirect your team’s efforts? You have so many thoughts for growing your company, but who can you speak to—to flesh out, prioritize and develop these confidential, strategic ideas? Focus. Too many companies try to be all things to all people. Often times, scarce resources are diluted across too many projects, resulting in mediocre outcomes. Sometimes it seems that many of your firm’s energies are at work against you. If any of these comments ring true, then consider how powerful it could be if you were able to galvanize your company’s resources towards a common goal. www.nextstrategicadvisors.com Leadership. As a leader, it is your responsibility to create the vision, develop and communicate the strategy, acquire and mobilize the proper resources to achieve the objectives. How effective you are in your leadership role, will determine how successful your firm will be. Leadership in a midmarket firm is often the loneliest position in business. Many leaders find they have few peers and have no outlet to test their ideas. NEXT Strategic Advisors will work with your leadership team to clarify your firm’s guiding principles (mission, vision, and values), to develop your strategic direction and to strengthen your leadership capabilities. Contact Glenn Yonemitsu, Partner, for a confidential discussion, about how you can bring focus to your firm. Your next move: build sustainable competitive advantage through customer intimacy. Guiding Entrepreneurs to the next level. You have built a thriving enterprise, but can you keep the growth curve rising? You have led your firm for years but now, you are facing unprecedented challenges from local, national and international competition. What can you do? Your firm is the best in the industry and you have the business model that will allow you to dominate. What is the best way to grow and how should you finance this growth? You have so many thoughts for growing your company, but who can you speak to—to flesh out and develop these confidential, strategic ideas? Differentiation. Too many companies act and therefore, appear as a commodity to their customers. Pursuing a Customer Intimacy strategy can change how others view your firm and can help to differentiate you from your competition. Simply saying that you care about the customer but not changing how you operate, will set expectations improperly and alienate customers forever. Pursue it, but do it right. www.nextstrategicadvisors.com NEXT Strategic Advisors will work with your organization to inculcate a customer focused culture throughout your firm, leading to a greater share of wallet, and reducing your business risk. A Customer Intimacy strategy is much more than having a Customer Service department. Every decision, by every department in your organization must be made with the interests of the customer at hand. It is a belief, not too different from a religion. Inculcating this culture into your firm, will change how your company operates, it will empower your employees, increasing their job satisfaction, your customers will become more loyal and they will become evangelists—the most powerful sales force any company can have. Most importantly, it will differentiate your firm from your competition. NEXT works with the leadership teams of medium-sized, high growth, entrepreneurial businesses—to help them achieve their growth potential. Entrepreneurship is the fabric of the Canadian economy and NEXT is committed to helping ensure success to this sector of the economy. Contact Glenn Yonemitsu, Partner, for a confidential discussion, about how you can build a Customer Intimacy culture into your company. Maximize your effectiveness. Move to the next growth curve. This Way Up. You are a high performing executive, with an overabundance of talent and energy. Your team thrives off your success and your momentum. You want to ensure that you can keep the growth coming, year in and year out. You feel the need to reenergize and re-commit so you can continue onto the next growth curve. It seems that you are needed for every decision and every situation. There are so many things on your plate. You need to find a better way to manage. Life used to be much simpler and you had the time to dedicate to your efforts. Today’s schedule is so hectic and you want to eliminate the distractions so you can focus on the important tasks. Through it’s “Trusted Advisor” program, NEXT Strategic Advisors can help you maximize your effectiveness and achieve your potential. It is not rocket science. To galvanize your efforts and exploit your talents, you need Vision, Focus and Discipline. These three simple words provide structure to your personal management system. NEXT’s Trusted Advisor program helps entrepreneurial leaders clarify their vision and their objectives; focus www.nextstrategicadvisors.com their resources; and by setting goals and milestones, NEXT instills the proper discipline to achieve objectives. Regular one-on-one meetings will allow the business leader to share ideas, thoughts and strategies with an advisor who will invest the time to understand their industry, their business, their opportunities and challenges. This relationship serves as a confidential sounding board, helps the leader test their perspective, develop confidence, galvanize their ideas and plan their action. Different than traditional executive coaching, where the primary focus is on the leader as a person, the Trusted Advisor program is applied and focuses on the business leader and the strategic opportunities faced by the company. The Trusted Advisor program helps to build and develop high performance leaders and management teams by focusing on strategic consulting / coaching to strategize, execute, manage and finance growth. Contact Glenn Yonemitsu, Partner, for a confidential discussion, about how you can maximize your effectiveness and move to the next growth curve. You’ve tasted success. What’s next? Guiding Entrepreneurs to the next level. You have so many thoughts for growing your company, but who can you speak to—to flesh out and develop these confidential, strategic ideas? NEXT works with the leadership teams of turnaround and high growth, midmarket companies to help achieve their corporation’s growth potential. You have done a great job leading your organization to this point, but you know you need to develop as a leader. What can you do? NEXT will tailor a consulting engagement to meet your needs, but here are examples of successful projects. Your firm is the best in the industry and you have the business model that will allow you to dominate. What is the best way to grow and how should you finance this growth? Trusted Advisor—NEXT develops high performance leaders and management teams by focusing on strategic consulting / coaching to strategize, execute, manage and finance growth. You have built a thriving enterprise, but can you keep the growth curve rising? Succession Strategies—Many owners are the key cog in the daily operations of the business. As a change in career plans is considered, it can be difficult for the owner to conceive how the business can continue, without their ongoing involvement. NEXT will help the owner develop and execute a plan to develop the organization, so that the business will be self-sustaining, beyond the involvement of the owner/manager and thus, will lead to a superior valuation at the time of sale. You have led your firm for years but now, you are facing unprecedented challenges from local, national and international competition. What can you do? You are the key decision-maker in the business, but now you want to move to the next stage in life. Who knows enough to run the company and how can I maximize my return? Your financials show that you are making a profit, but working capital is always tight. NEXT Strategic Advisors will work with you to find the answers to these questions—solving the Leadership Gap. NEXT focuses on mid-market, entrepreneurial businesses. Entrepreneurship is the fabric of the Canadian economy and NEXT is committed to helping ensure business success to this sector of the economy. www.nextstrategicadvisors.com Transaction Specific—NEXT has advised on capital structure, financing, acquisitions, strategic sales, company valuations and on management controls and systems. NEXT has been involved in a number of industry roll-ups and distress situations, acting on both the company and investor/lender side. Contact Glenn Yonemitsu, Partner, for a confidential discussion, to find out how NEXT can help your firm. Guiding Entrepreneurs to the next level. Glenn Yonemitsu, MBA, CMC Glenn has worked with the leadership teams of turnaround and high growth, midmarket companies to help achieve their corporation’s growth potential since 1989. Clients have included closely-held, high-growth, mid-market firms in various industries. Glenn’s experiences have been broad and varied - ideal for the cross-enterprise nature of the mid-market firm. His focus is on helping entrepreneurial organizations make the leap to the next growth curve. Prior to founding NEXT, Glenn served in leadership roles at the Richard Ivey School of Business and in various roles at major Financial Institutions. Glenn authors a regular column, “Case Study”, in Ivey’s award winning magazine, InTouch, which challenges readers to think how they would manage through a complex management dilemma. He has served on boards and advisory boards of entrepreneurial firms and also, on the boards of notfor-profit community organizations. Glenn completed his undergraduate degree at The University of Western Ontario, earned an MBA from the Richard Ivey School of Business, and is a Certified Management Consultant (Canadian Association of Management Consultants). He is married with two active sons. He loves sports and wishes he could be a better athlete in hockey, golf and running. Canadian Association of Management Consultants The Certified Management Consultant (CMC) designation is the profession’s only international certification mark, recognized in 43 countries. It represents a commitment to the highest standards of consulting and adherence to the ethical canons of the profession. The Canadian Association of Management Consultants administers the CMC designation in Canada. For more information, please visit www.cmc-canada.ca As a member of the Canadian Association of Management Consultants, NEXT Strategic Advisors adheres to the Association’s Uniform Code of Professional Conduct. www.nextstrategicadvisors.com Selected Engagements Acquisitions Business Process Review Business Reorganization Capital Restructuring Financing Going Concern Evaluation Growth Management Industry Consolidation Leadership Development Management Control Systems Design Performance Monitoring (Investors) Product Design (Financial) Sale of Company Shareholder Dispute Resolution Strategy Development Trusted Advisor (Coaching) Turnaround Selected Industries Automotive Construction Financial Services Industrial Equipment Higher Education High Technology Hospitality / Tourism Manufacturing Medical Services Professional Services Printing / Graphical Services Retail Software Sports Transportation Guiding Entrepreneurs to the Next Level NEXT Strategic Advisors London, Ontario, Canada Ph. 519.673.7397 Fx. 519.657.7016 www.nextstrategicadvisors.com
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