Chapter 7
EXPECTATIONS
OF EMPLOYERS
7.1 Job Performance and Attitudes
7.2 Rating Work Behavior
CHAPT
1
Lesson 7.1
Objectives
JOB PERFORMANCE
AND ATTITUDES
 Name and describe the five things that
employers expect regarding job performance
 Name and describe the seven things that
employers expect regarding work habits and
attitudes
CHAPTER 7
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EMPLOYER EXPECTATIONS
Lesson 7.1
• Productivity
– Productivity is the output of a worker.
• Quality of work
• Good judgment
– Judgment is thinking about a problem and making
the right decision.
• Safety consciousness
• Care of equipment
CHAPTER 7
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Lesson 7.1
WORK HABITS AND ATTITUDES
• Attendance and punctuality
– Punctuality means being on time.
• Cooperation
– Cooperation means getting along with others
• Interest and enthusiasm
– Interest is a feeling of excitement and involvement.
– Enthusiasm is eagerness or a strong interest in something.
CHAPTER 7
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Lesson 7.1
WORK HABITS AND ATTITUDES
(continued)
• Honesty
– Honesty is a refusal to lie, steal, or mislead in any way.
• Loyalty
– Loyalty means believing in and being devoted to
something.
CHAPTER 7
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SERIOUS PROBLEMS OF YOUNG, ENTRY LEVEL
WORKERS (in rank order)
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
CHAPTER 7
Absent too frequently
Requires too much supervision
Lacks initiative
Is not observant enough
Does not listen well
Arrives late or leaves early too often
Does not consider consequences of actions
Socializes too much
Cannot accept suggestions or criticism
Doesn’t seem to care about doing a job well
6
Lesson 7.1
Lesson 7.2
Objectives
RATING WORK BEHAVIOR
 Describe the purposes of
performance evaluation
 Explain the two-step evaluation
process
CHAPTER 7
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PURPOSES OF EVALUATION
Lesson 7.2
• A performance evaluation is the process of
judging how well an employee is doing on the
job.
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HOW YOU ARE EVALUATED
Lesson 7.2
• Informal feedback
• Formal evaluations
– Standard procedures
– Regular time intervals
– Two-step process
• Supervisor fills out an evaluation form
• Employee meets with supervisor to discuss strengths
and weaknesses
CHAPTER 7
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Lesson 7.2
SAMPLE PERFORMANCE
EVALUATION FORM
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