COOPERATIVE CONTEXT, LEARNING AND NEGOTIATIONS IN SUPPLY CHAIN HOLD UP SITUATIONS EVIDENCE FROM AN INDUSTRY SIMULATION Karel Cool and James Henderson IMD 2007-03 Karel Cool B.P. Chair in European Competitiveness, Professor, Strategic Management INSEAD Fontainebleau France e-mail [email protected] Tel: +33 1 60 72 40 00 and James Henderson Professor of Strategy IMD International Chemin de Bellerive 23 1001 Lausanne Switzerland Email: [email protected] Tel: +41 21 618 0370 Fax: +41 21 618 0707 Copyright © Karel Cool and James Henderson February 2007, All Rights Reserved COOPERATIVE CONTEXT, LEARNING AND NEGOTIATIONS IN SUPPLY CHAIN HOLD UP SITUATIONS EVIDENCE FROM AN INDUSTRY SIMULATION Karel Cool** and James Henderson* October 2005 Please send correspondence to: James Henderson Professor of Strategy IMD International Chemin de Bellerive 23 CH 1001 Lausanne Switzerland Tel. 41-21-618-0370 Email: [email protected] or Karel Cool B.P. Chair in European Competitiveness, Professor, Strategic Management INSEAD Fontainebleau France Tel. 33-1-60-72-40-00 e-mail [email protected] ** * B.P. Chair in European Competitiveness, Professor, Strategic Management, INSEAD Associate Professor, Strategic Management, Babson College 2 COOPERATIVE CONTEXT, LEARNING AND NEGOTIATIONS IN SUPPLY CHAIN HOLD UP SITUATIONS: EVIDENCE FROM AN INDUSTRY SIMULATION This paper examines the link between the cooperative mechanisms to prevent supply chain holdup and learning in negotiations. The analysis comes from data generated from an experiment based on the French Champagne industry. Results show that dyads where both parties have prior negotiation experience could best align context, intent, and negotiation approach with higher individual and joint outcomes. While dyads with asymmetric negotiation experience achieved more win-win outcomes than inexperienced dyads, their results still tended to be driven by the less experienced party. These results suggest that prior negotiation experience rather than cooperative context matters more for negotiation outcomes. Key words: learning, supply chain negotiations, simulation COOPERATIVE CONTEXT, LEARNING AND NEGOTIATIONS IN SUPPLY CHAIN HOLD UP SITUATIONS: EVIDENCE FROM AN INDUSTRY SIMULATION Hold up, in addition to imitation, substitution and slack, has always been considered a threat to superior business performance (Ghemawat, 1991). Owners of scarce, non substitutable complementary products and assets along the supply chain may negate any performance advantage a focal firm may have in an industry. However, there is a growing view that deeper supply chain relationships or the movement from arm’s length agreements to long-term partnerships (see e.g. Dyer, 1997; Fisher, 1997; Lee, Padmanabhan and Whang, 1997) are seen as a way to solve the hold up problem. Most researchers argue that once parties freely exchange information (e.g. sharing cost and demand data), coordinate decision-making, invest in mutually dependent specific assets, commit to a supply chain relationship (because of external competition), and have a successful history of cooperation, a successful partnership will be sustained (see e.g. Dyer, 1997, Dyer and Singh, 1998). Through these context factors, selfenforcing safeguards such as trust and reputation are established, which are considered the basis of achieving higher individual and joint outcomes (Dyer, 1997). Interestingly strategic management research tends to stop at these context mechanisms to prevent the hold up problem. Yet, negotiations, or the process by which managers try to settle what they shall give or take in a transaction between them (Rubin and Brown, 1975), still need to take place. While solutions may be found through formal game theoretic analysis, empirical outcomes may be very different because of characteristic, motivational and cognitive differences of the negotiating parties (see e.g. Thompson, 1990a for a review). Indeed, the generally held view (and substantiated in practice) is that negotiators take a distributive or fixed pie position. 1 However, negotiation researchers have argued joint outcomes may be improved by negotiation experience (see e.g. Thompson, 1990b, Neale and Northcraft, 1986, Northcraft and Neale, 1987) whether accumulated through repeating the task, receiving outcome and information feedback, understanding the principals of negotiation, observing others negotiating or analogizing from other situations (see e.g. Nadler et al, 2003). While experienced negotiators may still be affected by biases (see e.g. Neale and Northcraft, 1987), more experienced negotiators are more likely to trade off issues and reach higher joint payoffs than inexperienced negotiators. Yet, negotiations research has typically been conducted devoid of the contextual factors that may have already been established. Does negotiation experience even matter when safeguards to prevent opportunism and enhance value creation are already in place? It is within this context that our paper fits. This paper has two objectives: one broad and one more specific. More broadly, the paper seeks to raise the awareness and importance of bargaining and negotiations in the strategic management literature. Curiously, while the strategic management literature has numerous papers on bargaining power, contracts, trust and supply chain partnerships, only four papers in Strategic Management Journal concern bargaining and negotiations processes. Given the increasing interest in using cooperative game theory in strategic management which results in the bargaining over surplus or value creation (see e.g. Lippman and Rumelt, 2003, Brandenburger and Stuart, 1996) caused by resource advantage, there is indeed an opportunity for strategic management researchers to enhance the negotiations literature by exploring the interplay between context and negotiation processes. More specifically, the paper examines the impact of prior negotiation experience in a more context-rich experiment than those conducted by traditional organization theory and 2 negotiations researchers. We explore our research question using data gathered from a negotiation simulation experiment based on the French Champagne industry. The industry and the simulation have several characteristics, which make it interesting as a research setting for negotiations and strategic management research. First, the negotiating parties own co-specialized resources. The growers own a unique resource: Champagne grapes and the Champagne producers, or “houses,” global distribution and their brand names necessary to sell the sparkling wine. This situation is a classic strategic problem where the parties need to determine how to create and distribute the resource surplus through bargaining. Secondly, the industry has developed a number of governance mechanisms to reduce opportunism: information transparency, multi-issue bargaining, ex-post monitoring and punishment (see Henderson and Cool, 2005) allowing us to examine negotiation experience within a context that “supports” cooperation. Thirdly, the payoffs from changing an issue in the agreement among growers and houses are asymmetric thus making the achievement of integrative solutions worthwhile. However, the payoffs are uncertain as industry dynamics (e.g. price wars triggered by excess stocks) may produce outcomes that are different than forecast. This uncertainty constantly forces growers and houses to evaluate their intent (competitive or cooperative) and negotiation approach (distributive or integrative). Thus, we believe that the Champagne industry and the simulation provide an appropriate setting to test several hypotheses about prior negotiation experience and negotiation effectiveness in the presence of mechanisms that support cooperation. The next section of the paper provides a review of the literature and derives hypotheses on how experience may help or impede the establishment of integrative outcomes in context-rich negotiation situations. The section thereafter describes the Champagne industry, the negotiation experiment, the variable definitions and procedures to test the hypotheses. The third section 3 discusses the results, followed by a section on the implications for management, limitations and future research directions. LITERATURE REVIEW: HOLD UP FROM STRATEGIC MANAGEMENT AND NEGOTIATION PERSPECTIVES Hold up occurs when one party takes advantage of a trading partner to appropriate surplus generated by their relationship specific investments. This increased dependence has many times been shown to improve the performance of the advantaged party. Early solutions to the hold up problem were either to vertically integrate (Williamson, 1985) or to resort to brute bargaining power based on size and concentration in the industry, tapered integration, signaling and reputation, etc (Porter, 1980). However, subsequent strategic management research focused on the relationship and how over time the parties could increase individual and joint outcomes through building mutual dependence, joint decision making, increasing the communications, partnering in innovation and production, and having a history of cooperation etc (see e.g. Singh and Dyer, 1998). Indeed, managing these mechanisms are considered a way to minimize transaction costs and at the same time maximizing transaction value. Common to all of these approaches is that the context, whether due to the industry, firm characteristics or governance mechanisms, would essentially dictate intent (competitive or cooperative). However, a negotiation approach based on that intent could only be inferred based on performance outcomes at the firm level. Only two studies to our knowledge have in fact examined the context – negotiation approach link (see e.g. Arino and Ring, 2004 and Ness and Haugland, 2005) both from a case study perspective. 4 The essence of negotiation research, on the other hand, is to predict negotiation approaches and outcomes from primarily individual and group effects such as individual differences (gender etc.), motivation (aspirations) and cognition (biases) (see Thompson, 1990a for a review). For example, since negotiation is a complex task in which the parties are faced with a number of alternative courses of action, negotiators often rely on heuristics to facilitate information processing and selection of courses of action. Yet, many of the cognitive shortcuts lead to biases in decision-making (Bazerman, 1994). Naïve negotiators often take a distributive negotiation position based on framing (risk aversion versus risk preferring) (Kahneman and Tversky, 1984), incompatibility error (i.e. the tendency to see conflict when none may exist) (Thompson, 1990a), fixed pie error (the assumption that the other party places the same importance on issues) (see Thompson, 1990a), irrational escalation to a stated position (Staw, 1981), overconfidence (Bazerman, Magliozzi and Neale, 1985), ignoring the other parties’ perspective (Bazerman and Neale, 1983), dislike of waiting for payoffs (Lowenstein, 1987), and sharp discounting of the future (Ainslie, 1975; Mannix, 1991). Yet, the experiments used in testing these effects on negotiation approaches and outcomes often do not incorporate the context. For example, in many negotiation experiments, instructions often incorporate “value points” or upfront payoff structures such that the negotiating parties can calculate Pareto-optimal solutions and their BATNA’s (see e.g. Pruitt, 1981, Raiffa, 1982, Pinkley et al, 1994.) Yet, in reality, negotiators rarely have value points in advance; rather, they typically need to forecast what these outcomes may be but with differing expectations, under varying degrees of uncertainty, and often taking into consideration factors that are outside of the domain of the negotiations. Furthermore, since most negotiation experiments are often devoid of governance mechanisms, competitive/cooperative intent and 5 negotiation approach have been de-coupled. As a result, some negotiation researchers have been suggesting that experiments be conducted in noisier environments using background context indicating directionality rather than value points showing actual payoff outcomes (see e.g. Teich et al 2000, Grosskopf et al, 2003). Based on these two non-overlapping streams of research, several cases could result. The first two cases can be considered straightforward: a context that supports cooperative intent leads to integrative negotiations and win-win outcomes. Alternatively, a context that enhances competitive intent will lead to distributive negotiations and win-lose outcomes. The off-diagonal cases, however, are more interesting: a cooperative context may lead to cooperative intent but not necessarily integrative negotiations or win-win outcomes. Alternatively, a competitive governance structure may lead to competitive intent but not necessarily distributive negotiations or win-lose outcomes. In this paper, we consider the cooperative context, negotiation process link. In particular, we test whether prior negotiation experience and learning aid individual and joint outcomes within a context that already supports cooperative intent. Development of Hypotheses The incidence and effects of learning and experience have certainly received a significant amount of attention in a variety of strategy research areas: organizational design (e.g. Duncan and Weiss, 1979), research and development (e.g. Cohen and Levinthal, 1990), new ventures (e.g. Burgelman, 1988), capacity expansion (Henderson and Cool, 2003), alliances (e.g. Anand and Khanna, 2000), and acquisitions (e.g. Hayward, 1997). Negotiations are no exception. Common in these research streams is that decisions are assumed to arise from routines where the logic of developing and following routines and heuristics is one of satisficing rather than optimal 6 behavior (Cyert and March, 1963; Nelson and Winter, 1982). Learning and experience is said to be triggered mainly by four sources: from the experience of doing an activity (Yelle, 1979), from the feedback of outcomes associated with an activity (Cyert and March, 1963), from observing (Huber, 1991) and from analogy (Gavetti, et al, 2005). In this paper we focus on the first two. Learning by Doing Previous negotiations research on ‘learning by doing,’ or learning through repeating a task falls into two main areas: experiments conducted on those with prior experience (experts) and studies concerning repeating negotiation transactions. Prior Experience (Experts): Numerous negotiation studies have examined the effect of prior negotiation experience (whether as experts or as those who have had negotiation training) on negotiation tactics and outcomes. Bargainers with prior experience typically have better mental models or strategic conceptualizations of the negotiation situation (see e.g. Paich and Sterman, 1993, Neale and Northcraft, 1990) in the same way that PhD physics students can organize problems according to abstract underlying relationships such as Newton’s second law (Chi et al, 1981). While early results comparing the performance of experienced versus naïve dyads were ambiguous (see e.g. Neale and Northcraft, 1986 versus Scholz et al, 1982), Thompson and her coauthors found that negotiators with prior experience typically had more abstract mental models of the negotiations (Van Boven and Thompson, 2003), were able to trade off more issues to reach more integrative outcomes (Thompson, 1990b), and outperformed naïve counterparts in both integrative and distributive bargaining situations (Murninghan, et al, 1999). Given the results of extant negotiation research, we expect similar results even in a cooperative context, ranging along a continuum of prior negotiation experience. For examples, 7 those dyads with no prior negotiation experience may exhibit cooperative intent but may have no knowledge of negotiation approaches or the underlying trade-offs associated with the issues negotiated. Furthermore, those dyads with asymmetric negotiation experience should increase their individual outcomes at the expense of their counterparts but still achieve higher joint outcomes. Finally, dyads where both parties have prior negotiation experience should achieve higher individual and joint outcomes than dyads with those with no prior negotiation experience. These arguments lead to the following hypothesis: Hypothesis 1. Even within a cooperative negotiation context, more experienced negotiators will obtain higher individual and joint payoffs than less experienced negotiators. Experience Through Repeating Negotiation Transactions: Repeated negotiation transactions creates two opportunities for potentially increased payoffs: cooperative intent and increased experience in negotiation approach. First, when negotiators are faced with repeated negotiations with uncertain or unlimited time horizons, intent can change because the parties face each other again. Indeed, Axelrod (1984) showed how cooperation was indeed more evolutionary stable and resulted on average in higher payoffs in a repeated prisoner’s dilemma game. However, an integrative negotiation approach and high individual and joint outcomes is certainly not guaranteed. Rather, the parties still have to sort out the payoffs from each issue that they negotiate and then trade them off. Then, as negotiations are repeated, the negotiation parties have the opportunity to jointly develop more experience to better understand these tradeoffs. Indeed, numerous negotiation studies have shown how individual and joint outcomes improve over time as they gain experience (see e.g. Ben-Yoav and Pruitt, 1984, Mannix et al, 1995, Neale, Huber and Northcraft, 1987, Neale and Northcraft, 1986). Yet, the improvement of joint and individual payoffs may still be moderated by prior negotiation experience. Given a quicker understanding of the issues, those dyads with prior 8 negotiation experience may faster converge on understanding the payoff implications for each issue than those with little or no prior negotiation experience. Neale and Northcraft (1986) found dyads with prior negotiation experience had a better joint strategic conceptualization of the context, and thus reached higher joint outcomes earlier, negating any potential steep learning effects over repeating the negotiation task. Yet, these results were bounded by the payoff outcomes provided prior to the negotiations. In more realistic settings where actual payoffs are not supplied (but have to be calculated), experienced dyads which share similar negotiation mental models more likely arrive not only at integrative outcomes faster but ones that increase more steeply over time. In contrast, a joint understanding of the payoff implications of each issue may be hindered if parties have unequal prior negotiations experience. A negotiating party with prior experience may exhibit frustration in having to “educate” the naïve negotiating. Without training they may not share the same mental models but still may exhibit cooperative intent. This asymmetry is likely to extend the period necessary to reach the same understanding of the issues and payoffs than if both parties had prior negotiating experience. However, given their superior understanding of the situation, and of negotiation tactics, experienced parties may still be able to capture more value of a potentially increasing pie over successive negotiating rounds. These arguments are summarized in the following hypothesis: Hypothesis 2. Within a cooperative negotiation context, more experienced parties will increase their payoffs individually and jointly more rapidly than less experienced parties. Learning from Outcome Feedback Learning from experience may not just come from ‘doing’ but also from the gap between expected and actual outcomes. Traditional learning theory states that if an outcome is deemed a failure or if there is a large gap, individuals and organizations will engage in a search for the 9 causes of and solutions to the problem. This knowledge could subsequently be embodied in existing routines or lead to new routines (Cyert and March, 1963, Hogarth, 1981). Learning, then, occurs by closing the gap between expectations and outcomes and by incorporating the acquired experience into the routines. A priori, one expects learning from outcomes to also take place in supply chain hold up situations. However, learning from outcomes in negotiations suffers from the difficulty of determining whether the gap is due to the opportunistic behavior of either or both parties or due to an incomplete understanding of the drivers of the payoffs. Misperceptions of feedback can occur due to lack of search for disconfirming evidence (Staw, 1976), incorrect interpretation of the outcomes (Neale and Northcraft, 1990, Sterman, 1989), or use of the wrong outcome measures (Northcraft and Earley, 1989, Cummings, Schwab and Rosen, 1971, Einhorn, 1980). For example, when both negotiating parties “lose” in any given stage of the negotiation, they may blame each other for acting opportunistically and may get trapped in a downward spiral. Alternatively, they may try to work together and analyze the causes of Pareto-destroying outcomes. They may realize that the results were a product of the system in which they are embedded (e.g. delays in feedback) rather than a result of opportunistic behaviour. Unsurprisingly, because of this difficulty in interpreting outcomes, previous studies on the topic have shown insignificant results from outcome feedback on decision making and negotiation performance (see eg. Balzer et al, 1989, Thompson and DeHarpport, 1994). However, previous studies were conducted in the absence of prior negotiation experience. With a better strategic conceptualization, those parties with negotiation experience may be able to more accurately decipher outcomes from negotiations. For example, because of uncertain, noisy environments, they too will be subject to negative outcomes. Rather than justifying their 10 position despite this negative outcome, they may try to search for causes. For example, they would try to control for factors that are outside the bounds of the negotiations but may have affected the outcomes in some way. As a consequence, those parties with prior negotiation experience may be better able to switch Pareto-destroying outcomes (e.g. lose-lose, win-lose, lose-win) to Pareto-improving (win-win) while still potentially claiming more of the total surplus created. Furthermore, those parties with prior experience may be better able to sustain Paretoimproving outcomes over time, again while claiming more of the total surplus created. While experienced negotiators are not devoid of their own biases (see e.g. Neale and Northcraft, 1986, Northcraft and Neale, 1987) they would certainly be in a better position than naïve negotiators who may misinterpret negative outcomes. Building on the above arguments, we specify the following hypotheses to evaluate the incidence and determinants of learning from joint outcomes: Hypothesis 3a: Within a cooperative negotiation context, more experienced negotiations will more likely reach win-win outcomes than less experienced negotiators. Hypothesis 3b: Within a cooperative negotiation context, more experienced negotiators will more likely change lose-lose outcomes into win-win outcomes than less experienced negotiators. Hypothesis 3c: Within a cooperative negotiation context, more experienced negotiators will more likely change lose-win/win-lose outcomes into win-win outcomes than less experienced negotiators. Hypothesis 3d: Within a cooperative negotiation context, more experienced negotiators will more likely persist with win-win outcomes than less experienced negotiators. In sum, several hypotheses have been proposed to test whether negotiation experience affects performance outcomes in cooperative contexts. The first set of hypotheses relates whether prior negotiation experience leads to better individual and joint outcomes overall and over several negotiation rounds. The second set of hypotheses test whether prior negotiation 11 experience affects how negotiating parties learn from gaps from intended and actual outcomes. In the next section, the research setting used to study these hypotheses is described. RESEARCH DESIGN Simulation Setting: The Champagne Industry A negotiation simulation was developed on the French Champagne industry. Historically, this fragmented industry has been very successful at maintaining cooperation between growers and houses through self-regulation, the Comité Interprofessionelle du vin de Champagne (CIVC), explicit development of multiple issues to improve the likelihood of reaching integrative solutions, information transparency on stocks, sales, financials for both sides and extensive and on-going formal and informal enforcement of the negotiated agreement (see e.g. Cool and Henderson, 2005). Traditionally, growers and houses negotiated each year over several issues and these typically were resolved in the spirit of cooperation. However, the industry did experience occasional hold up in spite of the safeguards that fostered cooperation. For example, in 1989, champagne achieved record sales of 249 million bottles. Yet, in the same year, the collective agreement between growers and producers collapsed. The grape growers saw an opportunity to capture more of the large retail margins for themselves by producing their own champagne. Given the limits on the land and the “appellation” decision (i.e. the number of kilograms of grapes per hectare that may be used for champagne making), they decided to keep more of the grape harvest for themselves. Negotiations proceeded with growers and houses on an individual rather than collective basis with little or no prior negotiation experience on either side. The results were quite astounding. Spot prices for champagne grapes rose from an average of 30FF (€ 5) /kilo to as high as 60FF (€ 12 10) /kilo. At the same time, growers and cooperatives pressed forward with their plans to sell their own champagne. Subsequently, as the world economy entered a recession at the end of 1990, the industry exhibited a period of significantly lower profitability as their stocks of champagne bottles began to climb. The difficulty for the industry was, therefore, how to re-establish cooperation. As one observer put it, “Industry associations are the only way for agricultural sectors to succeed. The CIVC is an obvious and envied proof. But success is never definitively achieved. It only continues so long as it is managed [i.e. negotiated] with a spirit of compromise and fairness.”1 In other words, despite the supposed mechanisms to ensure cooperation in the Champagne industry, the final outcomes were seen to be very much dependent on negotiation approach. Simulation Method And Assumptions A simulation was developed to capture this industry context. Systems dynamics is a modeling approach that is very suitable to studying interactions between decision-makers and their environment (Paich and Sterman, 1993). System dynamics can model important dimensions in strategy research including stocks and flows, direct and indirect feedback loops, and time lags. The process of modeling strategic decisions, however, forces research to make assumptions and to construct the variables explicitly (Ginsberg, Larsen, Lomi, 1996, Morecroft, 1984, Schoemaker, 1993). System dynamics models are either theory driven or data driven (Barlas, 1996, Crossland and Smith, 2002). The validity of a black box model, the one used in this paper, can be determined by comparing outcomes of the simulation with actual outcomes of 13 the system. Several software tools have been developed to model systems dynamics; we constructed the Champagne simulation using Ithink, by Isee Systems. To make the simulation and experiments both realistic and tractable, several assumptions were made. On the supply side, we simplified the simulation by separating the industry into two main parties, growers and houses. As the industry had structured negotiations along these lines, this simplification was easily justified. Second, we considered only two types of champagne, those of the growers and those of the houses. This broad classification of champagne is the way the industry collects and distributes its information. Third, both growers and houses competed in two businesses: grape growing and champagne production. The houses owned approximately 10% of the total grape supply. Furthermore, approximately 33% of the champagne was produced by the growers. Second, demand for champagne was projected to come from domestic and export markets. In the domestic house champagne market, a log-linear demand function was constructed based on the price of house champagne, the price of the grower’s champagne, the GDP per capita in France, and the houses’ previous year’s sales (i.e. reputation effects). Similarly, domestic demand for growers’ champagne was estimated as a function of its own price, the GDP per capita in France, and the growers’ previous year’s sales (i.e. reputation effects). Finally, for the export markets, only the demand for the producers’ champagne was considered since the growers focus almost exclusively on the domestic market.2 Producer’s export demand was then estimated 1 2 Yves Bonnet, Government Commissioner The equations were estimated using data over the period 1960 to 1992. The adjusted R-squared and Durbin Watson statistics for the estimation of the growers’ equation were as follows: R-Squared Durbin Watson Domestic houses: .96 1.80 Domestic growers: .98 1.23 Export houses: .95 1.34 14 as a function of its price, the OECD income per capita, a proxy for sparkling wine substitutes, a variable measuring time, and the producers’ previous years’ exports. Simulation Inputs Growers and houses needed to negotiate each year some but not all of the seven key decisions: the allowed yield per hectare (appellation), the percentage of the allowed yield purchased by the houses, the use of a second and third pressing of the grapes, the percentage of the allowed yield kept as reserve stocks (blocage), the release date of the blocage and the price of the grapes per kilo. Growers and houses also needed to decide separately the price at which they would sell their champagne. Simulation Price Dynamics The industry closely monitors stocks of champagne bottles because these often trigger speculative behavior by the growers if they are too low and fuel price wars if they are too high. To proxy these intra-year dynamics, the simulation included a mid-year price correction. First, prices of house champagne were estimated as a function of long-term interest rates, their previous year’s stock to sales ratio, and the price of grapes. Similarly, grower prices of champagne were estimated as a function of long-term interest rates, their previous year’s stock to sales ratio, and the price of house champagne.3 Second, when in the middle of a year, the estimated prices were lower than the prices decided at the beginning of the year there was a 3 The equations were also estimated using data over the period 1960 to 1992. The adjusted R-squared and Durbin Watson statistics for the estimation of the growers’ equation were as follows: R-Squared Durbin Watson Houses: .84 2.56 Growers: .80 1.79 Note: The price of a bottle of champagne was assumed to be the same for domestic and export markets. 15 “correction” or a “price war.” In other words, the simulation would apply the lower estimated prices resulting in lower profits for all. If the prices at the beginning of the year were lower than the estimated prices, no mid-year correction was made. Simulation Outputs The outputs of the model included monthly demand, stocks in millions of bottles of champagne, the stock to sales ratio for the growers, producers and industry, an income statement of the growers and houses, their capital employed and economic value added (EVA), the estimate of the negotiation payoffs. The model was validated with historical data to ensure it reproduced the output, capacity and financial outcomes of the industry.4 Design Of The Experiments The experiments were conducted at an international business school located in Europe consisting of students taking an Industry and Competitive Analysis MBA elective. We were careful in trying the recreate the context of the Champagne industry each year. First, the experiment was conducted in conjunction with a discussion of a case on the Champagne industry to ensure students had an adequate understanding of the mechanisms that enhanced cooperative behaviour within the industry including: restricted access to the Champagne name; full contribution to the Champagne name; multiple issues in negotiations; transparency in the use of the Champagne; and the establishment of formal and informal enforcements (see e.g. Henderson and Cool, 2005). Secondly, we did not tell the students the number of negotiation rounds in advance to prevent any end-game opportunistic behaviour. Thirdly, the start of the negotiations, 1993, was one of the worst periods for the Champagne industry given the very high stocks of 4 The comparison between simulated and actual results is available from the authors upon request. 16 unsold champagne. This situation made the achievement of improved joint outcomes particularly challenging but not impossible. Finally, we told the students that their grade was a function of how well their group did, not the negotiation dyad in order to evoke the mixed-motive situation faced by the industry’s two main players. These four contextual aspects of the negotiation led us to believe we had successfully recreated the negotiation context of the Champagne industry at the time. Teams of five students were designated to represent either the growers or houses. Before the discussion of the case in class, the groups were paired and provided instructions. The instructions asked the students within their own groups to prepare for negotiations, negotiate with the other party on up to seven issues described above, and finally, to decide privately on a price per bottle for their champagne. The agreements were then entered into a website dedicated to the simulation, with room to provide comments on their strategies and agreements. After they discussed the case in class, they were presented a spreadsheet of their results of the negotiations, which included their monthly demand for champagne bottles, stocks, the stock to sales ratio, an income statement, capital employed and economic value added (EVA). They were then told to negotiate outside of class hours over another three rounds over a two-week period. Since the negotiations were held at different times and in different places, learning from observation of other groups’ negotiation strategies was mitigated. In total, 240 simulations were run for each of the 60 industries (15 industries across four courses) over the four years. Dependent Variables To test the hypotheses, two dependent variables were constructed: economic value added and outcome patterns. The growers’, houses’ and industry’s economic value added (EVA) were used as the dependent variable for the first two hypotheses. This measure was chosen for two 17 reasons. First, EVA (i.e. net income less the cost of invested capital) compared to return on sales takes into the consideration the amount of capital employed which is affected the negotiators’ decisions (i.e. the cost of inventory). Secondly, after each round of negotiations, the simulation fed back the measure (in addition to a stock to sales ratio) for the growers, houses and industry as their performance yardstick. Outcome patterns. The second set of hypotheses relate to the effect of learning from negotiation outcomes. We study this by measuring how joint outcomes evolved (i.e. advancing in a win-win, lose-lose, win-lose or lose-win pattern). Previous negotiation studies have proxied Pareto outcomes typically as the sum of the outcomes or joint payoffs of the two parties (see e.g. Thompson, 1990b). However, this measure provides conflicting information in complex negotiations where value points are not provided in advance. Refer to Figure 1 that illustrates the problem. Insert Figure 1 About Here In many cases, joint payoffs may increase; however, one party may have received greater than 100% of the share. Refer to point Y in Figure 1. In other words, joint payoffs increase but one party benefits to the detriment of the other. Thus, to operationalize joint outcomes, we coded the changes in payoffs from year to year. For growers, for example, if their EVA decreased from the previous year, we coded it as a zero; if their EVA increased from the previous year, we coded it as a one. Thus, three categorical variables were constructed: 0 represented those instances where EVA for both players decreased (i.e. lose-lose); 1 represented a win-lose or lose-win pattern or those instances where there was an increase in grower’s EVA and a decrease in house’s EVA or vice versa; and 2 represented a win-win pattern (the EVA of both the houses and growers increased at the same time). 18 Explanatory and Control Variables The main explanatory variable concerned prior negotiation experience. In addition, four control variables were also considered because they were thought to influence EVA: the number of times they negotiated, the number of issues, the growers’ price of champagne, houses’ price of champagne, and a weighted average of growers’ and houses’ price of champagne.5 Prior negotiation experience. We constructed a prior negotiation experience measure based on the percentage of students in each team (growers or houses) that had previously taken a Negotiations Elective during their MBA program. More specifically, we created four categories of industries: those with low prior negotiation experience (i.e. less than 50% of the members representing both the houses and growers had taken the Negotiations course); high negotiation experience for the growers but low negotiation experience for the houses (i.e. more than 50% of the members representing the growers and less than 50% for the houses); high negotiation experience for the houses and low negotiation experience for the growers (i.e. more than 50% for the houses and less than 50% for the growers), and high negotiation experience for the houses and growers (i.e. greater than 50% for both the growers and houses). Time. In order to test the effect of experience as the negotiations continue, we developed a variable measuring the cumulative rounds of negotiations. This cumulative measure is consistent with measures used in other studies in negotiation experience (see e.g. Thompson, 1990b). Number of issues negotiated. In the regressions concerning EVA, we included the cumulative number of issues negotiated across the four rounds. Increasing the number of issues negotiated opens up the potential for higher joint outcomes as each issue can be traded off with 5 Since champagne demand was found to be inelastic, higher prices tended to result in higher profits. 19 other issues (Thompson, 1990a). However, trading off these issues will impact not only short term but also long term outcomes (Mannix et al, 1990). Accordingly, we coded 1 for each time there was a change in any of the seven issues from one year to the next and 0 if there was no change. We aggregated the number of changes for each period, the maximum being seven (for the total number of possible issues to be negotiated during each round) and then cumulated these changes across the number of times negotiated. Since cumulative number of issues negotiated are highly correlated with time (as they increase over time), we took the standardized values over each time period. Champagne prices. A variable measuring the grower and house prices of champagne was entered into the tests where the payoffs were the dependent variable in order to control for the private actions (price setting) that the groups were able to take without negotiation. Since the prices were highly correlated with time (as they, in general, increased over time due to inflation,) we took the standardized values over each time period for the house, grower and weighted average price of champagne. RESULTS Overall, out of the 240 rounds of negotiations, only 5 (i.e. 1%) did not come to an agreement (e.g. the houses refused to buy the grapes from the growers.) Thus, the champagne industry had instituted safeguards to at least ensure that impasse would be minimized. Furthermore, the comments of the growers and houses both experienced and inexperienced consistently mentioned how they had to solve industry’s problems collectively. Cooperative intent was certainly apparent amongst the negotiation dyads. However, cooperative intent did not translate into similar Pareto improving outcomes. Refer to Table 1 for summary statistics and the correlation matrix. As one can see, Table 1 shows that there was substantial variation for 20 each issue and substantial variation on outcomes. Apparently, while the dyads exhibited cooperative intent (derived from the context), negotiation results stated otherwise. Did prior negotiation experience align cooperative context, intent, and negotiation outcomes? Insert Table 1 About Here Prior Negotiation Experience and Learning By Doing Hypothesis 1 and 2 examines the direct effect of prior negotiation experience on outcomes. More specifically under cooperative context, more experienced negotiators are expected to reach higher payoffs individually and jointly (H1) and exhibit higher rates of learning during the negotiation rounds or would increase their payoffs more quickly than less experienced negotiators (H2). Refer to Table 2. Insert Table 2 About Here Table 2 provides results for three estimations on EVA over the four negotiated rounds: with the controls variables consisting of the cumulative number of issues negotiated, time and grower and house price (Model 1), adding prior experience as a direct effect (Model 2) and adding prior experience as an interaction effect with time (Model 3). The results of these models are shown for the growers, houses and industry as a whole. Model 1 relates the cumulative number of issues negotiated and time to EVA for the growers, houses and the industry. As numerous other experiments have shown, outcomes for each party increased over time suggesting that regardless of experience the dyads learnt about the negotiating task. Interestingly, the cumulative number of issue changes only had a positive impact for the growers and consequently the industry but not for the houses. This may be because of several reasons. For example, some of the houses, as buyers, may have framed their negotiations in terms of losses and thus took a more risk-preferring stance by standing firm on a 21 smaller number of issues. Alternatively, since the effect of the issue changes for the houses occur more over time than for the growers, it may have been more difficult for them to see the results of their changes into the future. Thus, what they considered a negative outcome for them may not have been (and vice versa). For example, many houses viewed that instituting the second press would only aggravate the over supply problem. However, the second press also decreased the cost of grapes per bottle. Refer to Appendix B for an explanation of the performance effects over time of changing each issue. Overall, the results suggest that increasing the number of issues in a negotiation situation may increase the integration potential (as can be seen from the significant impact on joint outcomes); however, it does not guarantee equal distribution. Model 2 examines whether prior negotiation experience has an effect on EVA outcomes. Contrary to previous experiment results where payoff structures were provided in advance, for the asymmetric dyads, the party with prior negotiation experience did not have significantly higher individual or joint payoffs than those dyads with no experience at all. While we can only speculate as to the reasons, perhaps the more experienced growers/houses spent more time “educating” rather than taking advantage of the less experienced parties. In cooperative contexts, negotiations outcomes seem to be driven by the party with less negotiation experience. Yet, those dyads whose parties have previous negotiation experience do seem to matter even in cooperative contexts. From Model 2 in Table 3, we can see that grower, house and industry EVA increased by 476, 246 and 592 respectively. While these dyads did not have the benefit of payoff structures provided in advance, they did have the benefit of sharing the same mental models having come from the same negotiations course. This mutual understanding clearly eased their ability to calculate potential increased outcomes. Indeed, even the average prices of the champagne bottles (a private decision) were significantly higher for those dyads 22 where the parties had prior negotiating experience. Refer to Table 3, which shows the averages of input decisions for the dyads with differing prior negotiation experience. Insert Table 3 About Here As we can see in Model 3 of Table 2 asymmetric negotiation experience does not increase the rate of learning for the advantaged party. For example, growers’ payoffs were not significantly higher when the growers had an asymmetric negotiation advantage. Apparently, in both cases of asymmetric experience, the experienced party was consistently pulled down by the inexperienced party; they could not claim any more of the surplus. Only dyads where both parties had prior experience exhibited a higher rate of learning by doing. In these cases, parties that had negotiation experience were able to transfer their knowledge of bargaining to this novel negotiation situation fairly rapidly and then increasingly benefit from it over time. In summary, contrary to our first three hypotheses, and contrary to previous experimental results, only those dyads where both parties had previous negotiation experience reached higher negotiation payoffs and exhibited higher rates of learning over successive negotiation rounds. In other words, only when both parties have prior negotiation experience are the context, intent, negotiation approach and outcomes fully aligned. However, when one of the parties lacks negotiation experience, then the context may result in cooperative intent but that intent may not translate into a true integrative negotiation approach where both parties win. Or the adage “you are only as smart as your dumbest competitor” seems also to very much apply to these negotiation situations even in cooperative contexts. Learning from Outcome Feedback So far, we have examined the effect of negotiation experience on negotiation outcomes within a cooperative context. We argued above that negotiators might also learn from observed 23 outcomes. More specifically, we hypothesized that dyads without experience that observe that their EVAs are moving in a lose-lose/win-lose/lose-win pattern may have more difficulty crafting integrative solutions than those with experience. As we proposed in our hypotheses, given their ability to better understand the context, we expect that more experienced negotiation dyads will more likely reach more win-win outcomes (H3a), to switch lose-lose, win-lose and lose-win situations into win-win outcomes (H3b and H3c) and persist with win-win outcomes (H3d) than less experienced dyads. Insert Table 4 About Here In order to test these learning-from-outcome hypotheses, we developed crossclassification tables with the three categories of joint outcomes on the x-axis: lose-lose, winlose/lose-win, and win-win, and the three categories of experience on the y-axis: inexperienced, asymmetric and both experienced. Table 4a tabulates whether experienced negotiators reach more win-win outcomes than inexperienced negotiators. Table 4b illustrates whether experience dyads more often switch lose-lose to win-win outcomes than inexperienced dyads. Table 4c shows whether experienced dyads change lose-win/win-lose to win-win outcomes more often than inexperienced negotiators and finally Table 4d demonstrates whether experienced negotiators persist with win-win outcomes. Each table shows the percentage frequency of each pattern of joint outcomes for each of the three categories of negotiation experience. Furthermore, at the bottom of each table we include a χ2 statistic and Fischer Exact measure to test the independence of the rows and columns.6 From Table 4a, we can see that out of the 240 rounds, 18% of the outcomes were loselose, 55% lose-win/win-lose and 27% win-win. Thus, in the majority of the cases, one party 6 We included the Fisher’s Exact test due to the small cell counts in some of the tables (see e.g. Agresti, 1984). 24 progressed at the expense of the other (whether intended or not). When we examine Table 4a for the presence of association, we find that the rows and columns are independent; the chi-squared statistic is 10.77, which is significant at the 5% level. We see that all negotiation dyads are equally likely to portray win-lose/lose-win outcomes suggesting the difficulty in reaching winwin patterns in uncertain negotiation situations. However, despite the low frequency of achievement, the odds or likelihood of achieving win-win outcomes instead of lose-lose outcomes is about 4.2 times (35*27.42/15.32*15) higher for those dyads with prior negotiation experience over inexperienced dyads. Furthermore the odds of obtaining a win-win instead of win-lose/lose-win is approximately 1.6 times (50*27.42/57.26*15) times higher for experienced versus inexperienced dyads. Similar results were found for asymmetric experience versus inexperience (5.3 times for win-win over lose-lose and 2.08 times for win-win over win-lose).7 In summary, dyads with any previous negotiation experience, symmetric or asymmetric, were ultimately more successful than inexperienced dyads in achieving Pareto-improving or win-win outcomes, more clearly aligning cooperative context with intent and negotiation outcomes. However, as the earlier results suggest, dyads with asymmetric prior negotiation experience still suffered from lower individual and joint EVA. As shown in Table 4b, when the previous joint outcomes were lose-lose, there was no significant association between experience and subsequent outcome patterns. Apparently, those groups that were inexperienced were as likely to switch from lose-lose to win-win, suggesting that regardless of prior experience both types of parties tried to learn from the outcomes to improve their situation. 7 Clearly, within cooperative negotiation contexts, regardless of We also categorized lose-lose, win-lose/lose-win and win-win based on whether EVA was positive or negative rather than on the change in EVA. Unsurprisingly, the win-win results favored the experienced dyads. See Appendix C for details. 25 experience, learning or searching for causes for the negative outcomes supersedes getting trapped into systematic lose-lose patterns or downward spirals. However, as shown in Table 4c, when the previous joint outcomes were win-lose or losewin, we can see significant differences; the chi-squared statistic (9.04) is significant at the 10% level and the Fisher’s exact test at the 5% level. In this case, experienced groups are about 3.5 (66.67*39.13/56.52*13.33) times more likely than inexperienced dyads to switch a winlose/lose-win outcome to a win-win pattern than to maintain a win-lose or lose-win pattern. The asymmetric dyads appeared to have achieved proportionally more win-win outcomes than the experienced dyads albeit with lower individual and joint EVAs. Table 4d shows the cross tabulations of experience and outcome patterns when the previous outcome pattern was win-win. In this case, there is a presence of association between the variables; the chi-squared statistic is 8.40 and significant at the 5% level; the Fisher Exact test is significant at the 10% level. First, more experienced parties are approximately 2.64 times more likely than inexperienced dyads to persist with a win-win pattern than reverting to a loselose pattern. They are also 1.5 times more likely than inexperienced parties to persist in moving lock-step than switching over to a win/lose, lose/win pattern.8 In other words, while the probability of persisting with a win-win pattern for experienced parties is still small, compared to inexperienced parties, it is very high. Furthermore, achieving a win-win pattern for inexperienced parties seems to stem more likely from luck than from skill given that no win-win outcome pattern persisted. In summary, learning from outcome feedback when payoffs are uncertain is not easy generally supporting previous findings on the topic (see e.g. Thompson and DeHarpport, 1994). 26 Overall, despite the previous outcomes, the win-lose/lose-win pattern was the most prevalent outcome obtained. While the win-lose/lose-win patterns were not significantly different amongst the dyads with varying experience, we did find evidence of performance improvement from outcome feedback. Whether experienced or not, all groups were more likely to change lose-lose patterns to win-win/win-lose/lose-win patterns suggesting that within a cooperative context learning to collectively solve the problem overrides the start of a downward spiral. Yet, prior negotiation experience still does matter within cooperative contexts, despite the overall ineffectiveness of outcome feedback. More experienced parties (symmetric or asymmetric) were more likely than inexperienced negotiation dyads to switch win-lose/lose-win to win-win outcomes and also persist with win-win payoffs. DISCUSSION AND CONCLUSIONS One of the critical research streams in strategy concerns how firms deal with threats to the sustainability of superior performance. Hold up is indeed one of those threats. Owners of scarce, non substitutable complementary products and assets along the supply chain can always negotiate away any performance advantage a focal firm may have in an industry. While strategic management research has focused primarily on cooperative context such as free exchange of information (e.g. sharing cost and demand data), coordinated decision-making, investments in specific assets and commitments in the supply chain relationship to increase joint outcomes and individual profits, the relationship still fundamentally relies on the negotiations of the two parties. Surprisingly, negotiations studies tend to focus on individual and group influencers while ignoring the context factors of interest in strategic management. Hence, opportunities to 8 In cases where the frequency is zero in one of the cells, it is still possible to calculate an odds ratio that has a smaller bias and mean squared error: (n11+0.5)(n22+0.5)/(n12+0.5)(n21+0.5). Using this formula, we 27 better understand the effect of context on negotiation approaches and outcomes clearly exist. Yet, cooperative context may only lead to cooperative intent but not necessarily integrative negotiation approaches and outcomes. Even in the presence of a cooperative context, negotiation performance may still be quite variable due to prior negotiation experience. This paper examined two aspects of prior negotiation experience: learning by repeating the task and learning from outcome feedback. This study builds upon previous research in the area of learning and negotiations in several ways. First, contrary to other studies in negotiations, which most frequently set up their experiments with predetermined outcome payoffs, this study was based on a more realistic context rich negotiation simulation where outcome payoffs were not known in advance. The context was the French champagne industry which has over time established a number of mechanisms to ensure cooperative intent including self-regulation, information transparency, multi-issue negotiations, and enforcement of contracts. A teaching case was developed to reflect this context and was then used as the starting point of a negotiations experiment. Student groups representing the players in the industry were asked to negotiate over a number of issues the industry focuses on each year. The payoffs from the decisions made by the different negotiating parties – the growers and houses -- had to be calculated in advance, but were subject to delays, and uncertainties. These outcomes could result in significant misperceptions of feedback jeopardizing any form of learning or any benefits from previous experience. Hence, we believe that the context used in this negotiation experiment provide a more conservative test of prior experience and learning in negotiations. Secondly, within a cooperative context, we found that dyads with prior negotiation experience had an advantage over those with less or no experience. In other words, when both calculated the odds ratios of 10 and 1.5 (see e.g. Agresti, 1984). 28 parties were experienced in negotiations, the cooperative context, cooperative intent, integrative negotiation processes and outcomes were aligned. While they did not necessarily negotiate more issues than inexperienced parties, they were still better able to trade them off resulting in higher individual and joint outcomes. They also tended to learn more quickly about the task and context than inexperienced negotiators, leading to higher individual and joint outcomes over time. In addition, they were more likely than inexperienced negotiators to achieve a win-win outcome pattern, which included switching win-lose or lose-win to win-win patterns or persisting with win-win patterns. However, switching from win-lose or lose-win and persisting with win-win outcomes was certainly not guaranteed, even for more experienced negotiators, reflecting the inherent difficulties in negotiation situations with asymmetric outcomes. Yet, overall, the grower, house and joint outcomes were significantly higher for parties with more negotiation experience. Thirdly, contrary to previous negotiations research, we found no evidence that the individual or joint outcomes were higher when one party had a negotiation experience advantage. Rather, the negotiations tended to be driven by the less experienced party. Interestingly, despite the lower overall payoffs, these dyads were still much more likely than inexperienced negotiators to achieve a win-win outcome pattern, which included switching win-lose or lose-win to win-win patterns or persisting with win-win patterns. The experienced group may have spent more time educating the other party rather than taking advantage of their lack of negotiation experience. Certainly this explanation would be consistent within a cooperative context. Fourthly, parties with no negotiation experience still improved their outcomes over several negotiation rounds. However, these outcomes were more likely to proceed in a winlose/lose-win than in a win-win pattern. Furthermore, even if they did reach a win-win outcome, 29 it appeared more likely because of luck rather than skill as many inexperienced dyads reverted back to a lose-lose or win-lose situation in the subsequent rounds. These results have significant implications for strategic management. Clearly creating a cooperative context is not enough in achieving integrative win-win outcomes. The parties may exhibit the “willingness to work together” for the good of the industry, but ultimately the division of the total value is split through the negotiation process. Our findings confirm that prior negotiation experience is likely more important than the learning from the negotiation itself and the contextual mechanisms that were previously established. While all negotiators (experienced or not) may exhibit cooperative intent within a cooperative context, it is only the dyads with prior negotiation experience that have a better strategic conceptualization of the situation. This advanced knowledge allows them to not only perform better sooner but also better as the negotiations proceed through many rounds. In other words, experienced negotiators are also able to learn more quickly than their less experienced counterparts. Several limitations of the study can be highlighted. First, simulations are always subject to some constraints, such as researcher bias and the definition of the environment in finite, tractable terms. As a result, there may be some element of the students trying to understand the mechanics of the simulation rather than the negotiation itself. Secondly, other group factors such as cultural diversity or within group negotiation dynamics were not taken into consideration, which could have had an effect on their collective ability to follow integrative negotiations. Thirdly, negotiation experience came from students that had taken a negotiations course, not expert negotiators with “on the job” training. It would be interesting to examine in more detail the relative importance of on the job and theoretical experience. Finally, while we organized the negotiations over a two-week period to limit the rapid spreading of the better solutions across the 30 groups, we could not be certain that there was not some learning by observation. 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Negotiated Inputs Appellation (kilos per ha.) Percent Purchased by Houses Second Press Third Press Percent of Yield into Blocage Release from Blocage (in mths) Grape Price 7863.99 77.00 0.41 0.15 5.18 11.16 31.39 2428.35 24.41 0.49 0.36 14.68 16.44 11.29 House's EVA Grower's EVA Industry EVA No Experience Growers Exp. Houses Inexp. Growers Inexp. House Exp. Both Experience Time Cumulative Number of Issues House Price Grower Price -248.17 795.99 575.39 16.7% 13.3% 18.3% 51.7% 2.5 8.56 87.28 66.96 1232.30 2154.15 2791.11 1.12 3.52 33.00 24.79 1 1.00 0.33 * 0.70 * -0.10 -0.03 -0.15 * 0.21 * 0.48 * 0.11 0.53 * 0.41 * 2 1.00 0.86 -0.08 -0.02 -0.06 0.12 0.22 0.16 0.41 0.54 3 * * * * * 1.00 -0.09 -0.03 -0.11 0.18 0.40 0.18 0.55 0.60 4 * * * * * 1.00 -0.18 -0.21 -0.46 0.00 0.15 -0.16 0.00 * * * * * 5 6 7 8 9 10 11 1.00 -0.19 * -0.41 * 0.00 -0.02 0.01 -0.03 1.00 -0.49 * 0.00 -0.08 -0.09 -0.14 * 1.00 0.00 -0.04 0.19 * 0.13 1.00 0.00 0.00 0.00 1.00 0.14 * 0.12 1.00 0.59 * 1.00 * p < .05 38 Table 2 Regression Results: Growers, Houses and Industry EVA Variable Constant Cumulative Changes Growers Exp. Houses Inexp Grower Inexp. Houses Exp. Growers Exp. Houses Exp. Time Growers Exp. Houses Inexp Growers Inexp. Houses Exp Growers Exp. Houses Exp. Grower Price House Price Number of Observations R-Squared F-Test Grower’s EVA Model 2 Model 3 -623.28* -245.38 -1.88 -0.99 223.49* 218.55* 2.07 2.05 337.78 0.90 473.82 1.43 476.13† 1.76 416.55** 416.55** 250.83* 3.74 3.76 2.00 185.76 1.17 174.53 1.47 210.88* 1.97 967.73** 989.95** 972.94** 5.57 5.65 5.62 291.16 245.01 239.08 1.53 1.27 1.25 240 240 240 35.56 36.18 36.43 15.97** 9.53** 9.80** Model 1 -245.38 -0.98 194.87† 1.85 House’s EVA Model 2 Model 3 -1681.62** -1572.80** -11.01 -13.52 44.71 41.70 0.91 0.89 22.43 0.14 -114.93 -0.53 245.61* 1.97 529.85** 529.85** 458.17** 9.64 9.71 6.85 31.51 0.47 -21.61 -0.23 138.27* 2.44 186.34** 177.21** 173.32** 2.86 2.57 2.57 539.81** 517.14** 500.47** 6.18 5.82 5.78 240 240 240 52.66 54.05 54.97 39.77** 27.20** 27.77** Model 1 -1572.80** -13.20 39.29 0.78 Industry EVA Model 2 Model 3 -2326.79** -1939.62** -6.73 -7.67 280.35* 279.47* 2.55 2.61 233.87 0.68 273.99 0.75 591.78* 2.21 1006.01** 1006.01** 770.79** 8.65 8.70 6.65 202.01 1.51 162.01 1.16 345.64** 3.37 1164.84** 1173.64** 1157.98** 6.42 6.23 6.34 831.59** 775.86** 741.62** 5.34 4.91 4.70 240 240 240 59.10 59.73 60.60 33.60** 20.20** 20.95** Model 1 -1939.62** -7.53 253.32* 2.31 † p < .1 * p < .05 ** p < .01 39 Table 3 Mean Quantity of Each Issues For Each Category of Prior Negotiation Experience Category Both Inexperienced Growers Experienced Houses Inexperienced Houses Experienced Growers Inexperienced Both Experienced Appelation Percent Purchased Second Press Third Press Blocage Grape Price Grower Price House Price 4.85 Release from Blocage 1.02 7617 77 .3 .1 27.3 59.1 74.3 8634 63 .3 .09 3.60 .72 30.1 62.6 82.9 8070 8389 78 74 .3 .5 .02 .2 5.40 8.0 1.02 1.21 28.0 38.8 58.5 67.5 79.1 89.9 40 Table 4 Table of Pattern of Joint Outcomes and Previous Negotiation Experience Based on Change in EVA a) Overall (Hypothesis 3a) Experience/Pattern Inexperienced Lose-lose 35.00% Win-lose/Lose Win 50.00% Win-Win 15.00% Asymmetric Experience 14.47% 52.63% 32.89% Both Experienced 15.32% 57.26% 27.42% Average 18.33% Chi (4) = 10.77* (significant at 5% level) 54.58% 27.08% b) When Previous Joint Outcomes are Lose-Lose (n= 50) (Hypothesis 3b: Switching) Experience/Pattern Inexperienced Lose-lose 18.18 Win-lose/Lose-win 45.45 Win-win 36.36 Asymmetric Experience 6.67 46.67 66.67 Experienced 0.00 66.67 33.33 Average 6.00 Chi (4) = 5.55 (not significant) Fisher's Exact Test = 0.24 (not significant) 56.00 38.00 c) When Previous Joint Outcomes are Win-Lose or Lose-Win (n=84), (Hypothesis 3c: Switching) Experience/Pattern Inexperienced Lose-lose 20.00 Win-lose/Lose-win 66.67 Win-win 13.33 Asymmetric 13.04 34.78 52.17 Experienced 4.35 56.52 39.13 52.38 38.10 9.52 Average Chi (2) = 9.04* (significant at 10% level) Fisher's Exact Test = 0.037** (significant at the 5% level) d) When Previous Joint Outcomes are Win-Win (n=46), (Hypothesis 3d: Persistence) Experience/Pattern Inexperienced Lose-lose 75.00 Win-lose/Lose-win 25.00 Win-win 0.00 Asymmetric 10.53 63.16 26.32 Experienced 26.09 43.48 30.43 50.00 26.09 Average 23.91 Chi (4) = 8.40* (significant at 5% level) Fisher's Exact = 0.09* (significant at 10% level) 41 Appendix A Sensitivity Analysis of Champagne Simulation, Percentage Increase or Decrease in EVA Over Time Increase No Changes Appelation No Second Press Both Second and Third Press Percent Purchased Blocage Grape Price Grower Price House Price 10% 10% 10% 10% 10% 10% 1993 Houses Growers -7.6 -65.5 -3.0 28.1 0.0 0.0 0.0 0.0 -2.8 18.1 0.0 0.0 2.5 34.5 0.0 9.7 15.2 -0.6 1994 Houses Growers -22.1 2.4 -5.9 -2.5 -6.4 0.3 2.9 -0.3 -6.3 3.8 0.8 -0.9 -10.8 -1.0 0.0 -5.2 -12.5 -0.3 1995 Houses Growers 12.3 -29.9 -3.7 -2.0 -9.1 -0.3 4.4 0.1 -4.6 3.6 0.6 -1.2 -11.5 -1.1 0.0 -2.4 -6.5 0.3 Joint Effect 11.0 -15.5 7.2 11.8 -0.5 12.5 2.2 -4.4 42 Appendix B Table of Pattern of Joint Outcomes and Previous Negotiation Experience Based on EVA a) Overall Experience/Pattern Inexperienced Lose-lose 17.50% Win-lose/Lose Win 80.00% Win-Win 2.50% Asymmetric Experience 31.58% 50.00% 18.42% Both Experienced 20.16% 53.23% 26.61% Average 23.33% 56.67% 20.00% Lose-lose 40.00 Win-lose/Lose-win 60.00 Win-win 0.00 Asymmetric Experience 35.00 35.00 30.00 Experienced 26.09 52.17 21.74 31.25 Average Chi (4) = 2.94 (not significant) Fisher's Exact Test = 0.62 (not significant) 45.83 22.92 b) When Previous Joint Outcomes are Lose-Lose (n= 50) EVA Experience/Pattern Inexperienced c) When Previous Joint Outcomes are Win-Lose or Lose-Win (n=84), Test for Switching EVA Experience/Pattern Inexperienced Lose-lose 12.00 Win-lose/Lose-win 84.00 Win-win 4.00 Asymmetric 31.03 55.17 13.79 Experienced 4.00 49.06 26.42 58.88 17.76 Average 23.36 Chi (4) = 10.92** (significant at 5% level) Fisher's Exact = 0.03* (significant at 5% level) d) When Previous Joint Outcomes are Win-Win (n=46), Test for Persistence EVA Experience/Pattern Inexperienced Lose-lose 0.00 Win-lose/Lose-win 0.00 Win-win 0.00 Asymmetric 0.00 50.00 50.00 Experienced 0.00 17.65 82.35 0.00 Average Chi (1) = 2.82* (significant at 10% level) Fisher's Exact = 0.12 (not significant) 28.00 72.00 43
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