Adult Services Partnership Fund
Grant briefing
Hampshire County Council HQ, Wellington Room, 15 July 2016
The following slides were presented following which there was a Q&A session which
is recorded below.
Q&A Session
Q:
As you are reviewing the current state of the system and gathering
information from a Task group – when will the Task Group be established and
how is that timescale reconciled with this grant?
A:
A multi-agency Task Group has already been established which has agreed a
survey for advice providers to complete in order to gather evidence on the
current state. The Task Group will come together in August and September to
review the evidence and prepare a wider stakeholder event on 12 October.
This will consider the broad vision and scope for improving the overall offer as
a whole system.
Q:
Is there any information available now? Who are the members of the Task
Group? Can the survey be sent out again?
A:
The survey sets out the background to the project but further details are
attached at the end of this note including details of those who have agreed to
join the Task Group. This isn’t an exclusive group. The outcome of this grant
process will be expected to support and help lead this work.
Responses can be made to the survey through this LINK
Responses are welcomed to 22 July.
Q:
How long is the contract?
A:
This is a grant and it lasts for 12 months. The outcome will be reviewed to
inform longer term decisions
Q:
Is it expected there is a partnership or a lead partner? Would the lead partner
or the Council distribute funding to other partners?
A:
The Agreement would be with a lead partner if a partnership vehicle didn’t
exist as a separate entity. It would be for the lead partner to distribute and
account for the grant.
Q:
There is currently a grant window for Connectors. How do you see the
difference between the two things?
A:
There are links between the two functions but also clear differences, advice
being more episodic and the connector functions being more related to longer
term work to build resilience.
Q:
Can you explain the point around continued provision.
A:
Organisations are expected to demonstrate continuity of service from day 1
and then to broaden and integrate delivery in a collaborative way over th.
Q:
In terms of partnership working, are you looking for a different brand or
model?
A:
We are open to different models of delivery, using different channels that suit
the various requirements of beneficiaries. The vision is for partners in
Hampshire to provide a high quality, cost effective advice offer which makes a
bigger impact on outcomes
.
This will be a developmental process leading to step change to information
and advice across the sector. We need a partnership that will provide
leadership, and be able to collaborate to create a sustainable brand, not
necessarily led by the County Council.
Q:
Would you want to receive one bid, rather than several proposals eg for
differing areas – north and south.
A:
Our preference would be a county-wide service unless geographic bids were
very complimentary and ensured the best value. We are encouraging
collaboration and consistency of approach across Hampshire but will consider
all proposals. The Council reserves the right to share information from
applications if this will help promote key collaborative opportunities.
FURTHER INFORMATION:
Attendees unanimously agreed that their respective contact details would be shared
by the County Council.
Attendees were encouraged to provide feedback on the briefing through the grant
website.
Further details of the longer term project on the Hampshire Advice Offer are set out
below.
.
Supportive Communities
SCP 2.4 Information & Advice
This project is part of the Adult Services Supportive Communities Programme – helping people
and communities to maintain and improve their well-being and self sufficiency.
Background
The aim of the Adult Services Supportive Communities Programme is to help reduce, delay
and divert demand on Adult Services and increase community self sufficiency and people’s
independence. The long term ambition is that people have early access to non-statutory
support in order to better use their own personal and community resources
This project has been established because the SCP has identified information and advice as a
key factor in reducing demand on social care services.
Benefits are:
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Improved outcomes for health, wellbeing and independence. This means ensuring the
offer is addressing the needs, of those who can benefit from information choices, is of high
quality and leads to positive action and effective solutions.
Better customer experience: People feel more satisfied with the way they were able to
access the right information and advice.
Increased productivity: Working together leading to improvements and to make the best
use of collective resources.
Efficiency: Demand on high cost public services will be reduced, avoided or delayed.
Purpose of the project
The purpose of this project is to examine how partners can work together effectively to increase
the reach and impact of advice services for adults in Hampshire.
The approach
Phase 1
The project will bring together partners to take a whole systems approach. Phase 1 is about
understanding the current state of the advice offer and developing a joint vision around how this
can be made more effective over the long term. Advice services are defined as interactive
services which help people make informed choices. The focus is on advice which helps
maintain health, wellbeing and independence for adults.
Out of scope for this project will be professional medical advice, information and advice on
social care eligibility and statutory responsibilities, advocacy services and complaints
processes. The project will not cover the preparation, production or publishing of information
materials. Adult Services has a separate programme to develop and on-line information portal,
directory and tools which will support self service and includes tools to assist internal and
external advice providers.
Phase 1 will include four distinct stages to be completed by November 2016 to prove a long
term framework for future direction and joint working.
Phase 2
Phase 2 will include:
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A County Council prospectus for a one year supported development and testing plan for
new collaborative advice models.
An action plan with governance arrangements to include the development of an offer
between partners within the agreed framework. Includes Setting of County Council
direction for investment and activity to support effective advice services
Timescales – Phase 1
Stage A – Project start up
(completed by 28 May 2016)
A small task and finish group will be established to advise the project. This group will agree
the project scope, key lines of enquiry, evidence gathering and engagement processes. It will
also agree draft success criteria and design principles for the long term vision for consultation.
Stage B – Engagement and evidence gathering (completed by 22 July 2016)
This stage will involve the collection of evidence around the current state through a range of
desk top research, direct survey and interview processes. At the same time, views and
evidence will be invited on future developments for an effective offer.
Stage C - Analysis and option development
(completed by 14 October 2016)
This stage will analyse and describe the current state and the initial views and evidence on
future developments to an effective offer.
Options will be developed to feedback to stakeholders to enable a long term vision to be
established.
Stage D – Recommendations for Phase 2.
(completed by 11 November 2016)
This stage will present the current state, research findings and future vision, options and
recommendations. It will provide a platform for agreeing Phase 2 which will address the
partnership process to enable thee long term vision to be realised.
3. Who is involved
Initially the project will engage stakeholders through established networks including the
Hampshire Advice Network, and Councils for Voluntary Service Network. A small multiagency Task and Finish Group will steer the project. If you have any specific concerns.
questions or suggestions please contact a member of the Task and Finish Group below:
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Robert Ormerod, Insight and Engagement, Corporate Service HCC
Ed Walton, Adult Services HCC
Paul Bright CitAH, Hampshire Advice Network
Michael Clowes, New Forest CVS
Christine Holloway, Local HealthWatch/ Winchester Advice Network
Samantha Agnew Age Concern Hampshire
Barbara Rushton SE CCG
Gillian Tripner, NE NHS Vanguard
Fiona Harris, Public Health
Steve Cameron, Service manager, Adult Services
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Michael Burton, Adult Services
Mark Allen, Adult Services
Liz Glen, Hart DC
Bob Wild, Head of Customer Services, HCC
The group is to be extended to reflect stakeholders for autism, physical and learning
disabilities