Welcome to NEWGATE LODGE CARE HOME Newgate Lodge is situated in the market town of Mansfield, Nottinghamshire. The Home has good bus, rail and road links to the M1. It is close to the town centre, the Four Seasons shopping centre, and all local amenities / facilities for service users and their families. A short journey takes us to the picturesque settings of Newstead Abbey, Hardwick Hall and Sherwood Forest. Newgate Lodge is registered to provide quality residential care and Dementia care (without nursing) for 55 older persons. We are rated by Notts Social Services as being a ‘Band 5’ residential care home. “The Meadows” is a dedicated unit on the first floor providing quality person centred care for those experiencing the many varied facets of dementia. We offer permanent stay, or short term care and regular respite care. Our Home offers 55 single en-suite rooms, many with shower facilities. We have adjoining rooms for married couples / or partners/ siblings. Two rooms on the ground floor have patio access to the secluded, safe and secure garden area. All rooms are individually decorated to the personal choices of our service users, all are pleasantly and comfortably furnished, offering a homely environment thus ensuring and respecting individual preferences. The assisted bathrooms are equipped with mechanical / powered ( Arjo and Parker )Baths, with totally separate showering facilities (wet rooms). All service users are encouraged and assisted to spend time in the attractive secure garden at the rear of the Home. Our sensory / tactile garden is being revamped. We have attained accreditation to provide temporary / respite care for persons aged 65yrs and over within the local Mental Health Intermediate Care ‘Step-Up’ bed scheme. Care Planning Any person interested in coming to live at Newgate Lodge is encouraged to visit the Home, to join us for a day and spend time with other service users. You will have the opportunity to partake of lunch and tea, experience our surroundings and person centred activities, a happy family atmosphere and see at first hand our delivery of quality person centred care. If you are unable to visit us we are able to visit you in your own home, or if you are currently in Hospital we will visit you to have a chat about your needs and give you information about Newgate Lodge. This Home takes great pride in delivering high quality of care, respecting dignity and equality of choices, encouraging maintenance of ability and independence in a safe environment. All care plans are person centred pertaining to the individual, recognising abilities, encouraging and assisting independence, thus enabling the service user to remain in control of their daily life. We invite families / partners and representatives to be actively involved in the care planning process and reviews. Care plans are actively reviewed and updated monthly with involvement from the service user and / or their family, or representative. Social Activities We offer individual or group participation in a variety of settings as social, or therapeutic activities. Our full time Activities Co-ordinator aims to support every service user to maintain their existing hobbies and interests and / or develop new skills / interests, Activities range from arts and crafts, home baking to knitting and music etc. We arrange a variety of our outings, such as to the theatre, garden centres, the coast, shopping trips, boat trips, dining out etc. Outings are arranged for those who wish to go out and participation and accompaniment of relatives is strongly encouraged. We have Themed evenings, regular visiting entertainers, monthly multi-faith services, gentle chair based exercises etc., and this is reflected by a comment made by one of our service users “there is always something going on in Newgate Lodge”. Visitors Family and friends are encouraged to visit any day usually without notice, however we do respectfully request if possible that visits are not made during mealtimes as many of our service users experience some difficulty in taking their diet independently. Mealtimes are also a social gathering for our service users. If you wish to join your relative at lunch or tea you are most welcome to do so as we have a private dining area where you can enjoy your meal and the company of your family / friends in comfort. Our Activities Co-Ordinator assists service users to keep in touch by phone, internet, e-mail, letters and photographs. Newgate Lodge encourages active involvement from service user’s families. Constructive criticism and suggestions are more than welcome open communication enhances bilateral relationships. Nutrition Our Catering Manager actively consults services users and their families about menu choices and food preferences. We cater for all dietary needs with locally sourced foods, freshly prepared, fully nutritionally balanced, home cooked on site prepared by our skilled catering team. Each dining area has a ‘menu board’ displaying daily menu choices. In the event of a service experiencing swallowing difficulties we request referral to the Speech and Language Therapy Team based at Kings Mill Hospital who visit service users to assess their safety in swallowing and giving advice for continued nutrition and hydration. Home cooked foods, menus displayed, 5 star food hygiene rating. Owner Dr. Jas Lidder has extensive experience in the delivery of care to the older persons. Recently retired from the NHS having held the position of Consultant Psychiatrist, Mental Health Services for Older People, at Kings Mill Hospital, Mansfield. He has competently managed Care & Nursing Homes for many years taking an active interest in the daily running of his Homes (our sister Home being Lowmoor Care Home). Dr. Lidder oversees and ensures his Homes are well maintained with attractive homely ambiences. He monitors, through regular internal audits, relating specifically to the delivery of quality care to all service users, staff training and development is taken very seriously, to ensure they remain professional, well trained, confident, compassionate and totally efficient. Management Mrs Janet Briddon – our full time Manager at Newgate Lodge, has extensive experience in managing homes for the older person. Having spent many years with the Local Authority before joining the private sector she aims to ensure the highest standard of care is delivered to all service users in a homely / safe and well-presented care environment. Spending time with service users in ascertaining their individual care needs ensures continuity of care specific to their needs. The Manager has an ‘open door’ policy giving access to service users, their families, along with staff members, thus giving the opportunity for receipt of compliments, open discussion on any issue, with any concerns aired and responded to appropriately and swiftly. We have two Deputy Managers taking similar responsibilities and maintaining best practice always striving to achieve high standards in the Home. Our administrator is totally committed, very professional and very approachable. Our staff team The staff team at this Home have been selected for their personality, compassion and above all understanding in caring for the older persons. All staff receive very comprehensive training, commensurate to the skills required by CQC. High numbers of staff ensure high standards of continuity of care. Many members of our staff team are designated ‘Dignity Champions.’ Our catering, housekeeping and laundry teams provide Newgate Lodge with essential daily support, important in facilitating and maintain our high standards throughout the Home. Supervision & Training To ensure continued development of our staff we invest in regular training to update their skills and knowledge base. Training commences with new starters completing an Induction process. All staff attend mandatory courses which are revalidated annually. Specialist training in specific areas of care practice is encouraged and staff attend local and national forums, with the aim of positively enriching and enhancing the lives of our service users. Staff receive regular supervision as per CQC recommendations with annual appraisals from the Registered Manager who in turn receives supervision from the Director, Dr. Jas Lidder. Fees Newgate Lodge welcomes service users who are funded by the Local Authority (Social Services) – out of county referrals and those who are self- funded. Weekly fees are calculated depending upon the levels of care each service user requires in order to facilitate / enrich their daily living. Every service user receives a ‘Service User Guide’ which details the range of services and individual care we provide. We have regular visits from an optician, chiropodist, and weekly visits from our hairdresser who uses our in house hairdressing salon. All these services are accessible with cost being met by the service user. All Inclusive Facilities include: High levels of well - trained confident staff, receiving regular supervisions. All single rooms have an en – suite, with “nurse call” point, T.V. and Telephone point Special dietary requirements and homemade cuisine with fresh produce. Enclosed secure, safe, attractive garden / courtyard with a separate sensory / tactile garden area for Dementia clients. On site laundry and excellent housekeeping service in all areas. Reminiscence lounge. Private visitor lounge. Meeting / Board room. Social interactive therapeutic activities, I pad, leisure activities, regular outings Regular visiting entertainers Monthly multi-faith services Visiting pet therapy Two x 13 person passenger lifts. Communal newspapers. Internet. Public telephone. Private TV aerial / internet and satellite connection in individual rooms. Private telephone call areas. Regular surgery visits from G.Ps and other professionals. We look forward to welcoming you to Newgate Lodge Care Home If you would like to contact us to discuss your requirements further:> by Telephone - please dial 01623 622322 > by Fax - please dial 01623 621200 > by e-mail [email protected] > by post - Newgate Lodge Care Home, Newgate Lane, Mansfield, Notts. NG18 2QB
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