COUNTY BOROUGH OF BLAENAU GWENT REPORT TO: THE CHAIR AND MEMBERS OF THE AUDIT COMMITTEE REPORT SUBJECT: OVERVIEW OF THE SELF EVALUATION ARRANGEMENTS OF THE COUNCIL REPORT AUTHOR: BERNADETTE ELIAS – HEAD OF POLICY AND PERFORMANCE LEAD OFFICER/ DEPARTMENT CORPORATE SERVICES & STRATEGY DIRECTORATE Summary Report 1.0 PURPOSE OF REPORT To provide the Audit Committee with an update on the self evaluation arrangements of the Council. 2.0 LINK TO CORPORATE STRATEGIES Corporate Improvement Plan External Regulatory Reports Corporate Performance Management Arrangements 3.0 SUMMARY A significant amount of work has been undertaken to strengthen the self evaluation function across the Council as part of the improvements being made to the Corporate Performance Management arrangements. This work has been informed by recommendations from external auditors and findings of the national work on self evaluation that has been undertaken across authorities in conjunction with the Welsh Local Government Association. Further developments to the self evaluation arrangements following the first cycle are planned and are being progressed. 1 4.0 RECOMMENDATION That the Audit Committee note the contents of the report and progress made to the self evaluation arrangements of the Council. 2 Detailed Report 1.0 BACKGROUND 1.1 A significant amount of work has been undertaken to strengthen the self evaluation function across the Council as part of the improvements being made to the Corporate Performance Management arrangements. 1.2 The need for improvements in the self evaluation process has been recognised by external auditors, specifically the Wales Audit Office and Estyn who set out a number of recommendations as part of their audit and inspection work. 1.3 The Council responded to these recommendations by developing a new corporate approach to self evaluation. 1.4 This approach has been informed by the national work on self evaluation being undertaken across local authorities in conjunction with the Welsh Local Government Association. 1.5 The key characteristics of good self evaluation are recognised nationally as being grouped under 4 key headings: Corporate arrangements Development of strong Member and management ownership acting as strong advocates of the process. Guided by common corporate guidance, advice and template. Undertaking Self Evaluation • Linking the self evaluation to the strategic priorities of the Council. • Use a comprehensive evidence base to inform the self evaluation including data, business plans, peer learning, consultation etc. • Ensuring the self evaluation is underpinned by effective engagement with customers, service users, partners, external agencies, staff and members. • Trying to make the self evaluation an honest and balanced picture, based on outcomes or the end results for customers. • Using self evaluation to identify service performance, improvement scoping, service and corporate risks and highlight resource implications for improvement. 3 Internal challenge • Outcomes from all self evaluations should be subject to some form of robust internal challenge process. Integrating self evaluations with other corporate planning and performance management arrangements • Self evaluation outcomes or judgements can be used to feed strategic planning, such as the Medium Term Financial Strategy, improvement reporting, risk management planning, HR strategy, training and development, leadership planning and other corporate processes. 2.0 PRESENT POSITION 2.1 An overview of the corporate approach to self evaluation which has been developed to respond to and reflect the key characteristics is set out below: Development of a self assessment template for service areas built on the key characteristics of good self evaluation developed as part of the national work. Development of a guidance document to assist service areas and support from the corporate performance team. Analysis of the completed self evaluation templates was undertaken to identify any gaps of information. Information contained within the self evaluation templates was organised around the Council’s key priorities (set out in the Corporate Improvement Plan). The self evaluation templates were used by services to inform their business plans in place for 1st April 2013. 2.2 As part of the learning process following the initial self evaluation cycle exercise a number of workshops were held with CMT, Officers and Members to reflect on the process and discuss areas of strength and areas for improvement. 2.3 A summary of the areas covered are set out below: Examples of areas of strength • All service areas engaged in the process and completed a self assessment. • Feedback that some service areas found the process useful in shaping their business plans. • There is now a better ‘corporate view’ of where we are as a Council on self evaluation. 4 Examples of areas to improve on • Parts of the template did not help capture the information in the right way but can be amended for next time. • Some common issues identified e.g. target setting, comparative information sources and the use of indicators. • Undertake the process of self assessment earlier in order to inform business planning and keep it live throughout the year. 3. NEXT STEPS 3.1 Revisions to the self evaluation arrangements have been developed taking account of things that went well and areas to improve. The intention is to continue to develop the process including work which is currently in progress including: Development of an internal peer challenge approach which will include a member of CMT, Heads of Service, relevant Executive Member/s and Scrutiny Chairs and Vice Chairs to provide a forum for constructive challenge on self evaluation findings. It is proposed that this process will begin during the latter part of 2013. Amendments to the self evaluation template to assist the capture of information in a more robust way to inform service and corporate planning. The forthcoming cycle of self evaluation is to begin during October and will be used to inform the business plans to be produced for 2014/15. 4. CONCLUSIONS A significant amount of work has been undertaken to strengthen the self evaluation function across the Council, and progress made has been recognised by external bodies. Further developments to the arrangement following the first cycle are planned and being progressed. 5
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