February 2013 Our Ref: Recruitment/QTC2013 Dear Applicant QUALITY AND TRAINING CO-ORDINATOR (part-time) Thank you for your interest in the above post. This letter encloses the following: Information about the post Application form If you are interested in applying, please would you send the following: Completed application form Curriculum vitae A 300 word summary of your career to date, your aspirations and the particular attributes you could bring to TEP. Following review of the applications, a short list of candidates will be contacted for interview. If you would like to talk more informally, please do not hesitate to contact the office and ask to speak to me or Hayley Chriscoli, the Business Manager. I look forward to hearing from you. Please submit applications by post, or by email to [email protected]. The closing date is Friday 15th March 2013. Yours sincerely Ian Grimshaw Director TEP QUALITY AND TRAINING CO-ORDINATOR Background to the Post The Environment Partnership (TEP) Limited is a multi-disciplinary environmental consultancy. It employs landscape architects, ecologists, planners, arboriculturists and other professional and technical staff on a wide range of projects. You can read more about out projects on our website www.tep.uk.com. We presently employ around 110 members of staff with three Directors and managers of our professional and business support teams. Our team managers are Principal Consultants and have a portfolio of projects in addition to their team management responsibilities. Other Principal Consultants are specialists and we have a structure of Seniors, Consultants and Graduates. Team managers are responsible for ensuing their teams are appropriately trained and undertake personal development, understand and follow appropriate procedures, deliver projects to high standards, and invoice our clients for agreed payments for services. We have a head office in Warrington, Cheshire and satellite offices in Gateshead, Milton Keynes and Kent. We have a wide network of sub-consultants, particularly to deliver our national framework of services to the Homes and Communities Agency. Since its inception in 1997, TEP has invested in and developed a series of Quality Management Systems to help us in achieving and maintaining an array of external accreditations. These include Quality Assurance, Health and Safety, and Environmental accreditations; Investors in People; Carbon Neutrality; and accredited status with a number of professional institutes. The Role and Requirements We have identified an opportunity for a person to join the business on a part-time basis to take overall responsibility for accreditation for Quality; Environment; Health and Safety; Carbon Neutrality; and IIP across the Warrington, Gateshead and Milton Keynes offices. We are looking for someone who can also take overall responsibility for identification, ensuring implementation, and appropriate recording of staff training including induction, administration and professional training and continuing professional development. The key accountabilities and interactions for this role are to: Report to and take direction from the Directors; and liaise with TEP’s Business Manager; Liaise with Skill Team Managers and Skills Development Managers on training requirements and implementation; Liaise with Business Support on records keeping; Liaise with the IT team on digital systems, recording and reporting; and Work alongside the Business Manager to provide advice and training to team managers as appropriate. The following are examples of activities and outputs expected from this role: Secure accreditation for Quality; Environment; Health and Safety; Carbon Neutrality and IIP for Milton Keynes and Gateshead offices commensurate with Warrington office. Review existing systems to ensure all are contemporary and have up-to-date references throughout. Review the existing systems and make recommendations to minimise duplication and to implement the highest efficiency whilst meeting required standards, good practice and statutory requirements. Keep systems for ensuring Quality; Environment; Health and Safety; Carbon Neutrality and IIP accreditation and good practice under continual review to improve where appropriate. Prepare reports and evidence for audits and demonstrations of compliance and good practice. Undertake internal audits (or where appropriate accompany an internal auditor to monitor compliance and prepare evidence as required for maintaining accredited standards. Prepare and maintain model answers and examples related to Quality; Environment; Health and Safety; Sustainability; Carbon Neutrality; and Training for submissions the business makes to win work and qualify for tenders and select lists. Review TEP’s training records and systems to recommend changes to develop and efficient means of identifying and meeting skills development and recording achievement. Implement, maintain and improve as appropriate an approved system of identifying and meeting skills development and recording achievement. Monitor and report on skills development including expenditure, budgets and value from training to feed into future recommendations and improvement. Undertake induction of new employees. Other duties commensurate with role of this level. Person Specification Essential: Excellent communication skills. Self-motivated. Familiar with management systems implemented for external accreditation (ISO9001; OH SAS 18001; ISO 14001 etc.) Ability to prioritise and manage work workload. Computer literacy in MS Office. Attention to detail. Ability to work well alone and also as part of a team. Desirable: Skills developed whilst in a Training co-ordination/Quality role. The successful candidate may already be a member or eligible for membership of a relevant professional institute or working towards membership. Relevant professional institutes may be: Chartered Institute of Personnel and Development Chartered Quality Institute Institute of Occupational Safety and health Institute of Environmental Management and Assessment (Environmental Audit) Equal Opportunities TEP is an equal opportunities employer and is positive about disabled people. We will guarantee an interview for all disabled candidates meeting the eligibility criteria.
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