Information Sharing
and
Assessment
The Children Act 2004
Information Sharing and Assessment focuses
especially Sections 10 (the duty to
cooperate), 11 (the duty to safeguard and
promote the welfare) and 12 (the IS
Index/ContactPoint).
Outcomes
for children & young
people
Integrated processes
focused on
Information Sharing &
Assessment
Outcomes:
•Be healthy
•Stay safe
•Enjoy and
achieve
•Make a positive
contribution
•Economic
well-being
National
DCSF
Information Sharing
ContactPoint
eCAF
CCIS
ICS
CWDC
Integrated Working
CAF
Lead Professional
Workforce Reform
Lancashire
Lancashire CYP Trust Board
Programme for Change
Integrated Processes
ISA
Local Trust Partnerships
Lancashire ISA Agenda Structure
ISA Steering Group
Children Services
Directory
CAF/LP
ContactPoint
Change Management Group
ICT
Communications
Joint Operational
Task
Task Group
Group
Area based Multi-agency Reference Group- Practitioners
Services User Groups
Training and
Development
Development
Common Assessment Framework
(CAF)
and
Lead Professional (LP)
Common Assessment Framework
Definition
CAF is a shared assessment tool for use across all children’s
services in England.
It helps early identification of needs of children and young
people and promotes co-ordinated approach on how those
needs should be met.
Lead Professional
Definition
The Lead Professional (LP) is someone who takes the lead
to co-ordinate provision and be a single point of contact
for a child and their family, when a range of services are
involved and an integrated response is required.
Update
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Continuum of Need
Lancashire CAF operational Guidance
LP Guidance
Implementation plan
Training and support
Declaration of Acceptance and Participation
LCC- Ed, Standards and Inclusion
LCC- CIS
LCC- Strategy and Resources
Central Lancs PCT
North Lancs PCT
East Lancs PCT
Southport and Ormskirk Hospital
NHS Trust
University Hospitals of Morecambe
Bay NHS Trust
Early Break
Drugline – Lancashire Ltd
Lancaster and District YMCA
Signposts MARC Ltd
Catholic Caring Services
Home-Start UK NW Region
Home Start Preston
NCH
Lancashire Constabulary
Fire and Rescue
Fylde Children’s Trust
Wyre Children’s Trust
South Ribble Borough Council
Lancaster City Council
Progress
• Over 4000 people accessed awareness
raising training/briefings
• Over 1000 members of staff across
agencies accesses training level 2 and 3
• Over 150 CYP having access to CAF
process
Jan
Train the
trainers
Feb
March
April
May
June
July
Aug
Sep
Oct
Nov
Dec
Train the
trainers
Level 4- CAF/LP workshops for strategic
Managers
Level 1 CAF/LP awareness
Level 2 CAF for practitioners and
level 3
For Lancaster, West Lancs. and
Rossendale
3 districts
go live
Level 2 CAF for practitioners and level
3
For 6 districts (1st phase + Wyre, South
Ribble, Hynburn)
3 districts go
live
Level 2 CAF for practitioners and level 3
For 9 districts (1st and 2nd phase + Fylde, Ribble
Valley and Preston)
3 districts
go live
Level 2 CAF for practitioners and level
3
For 12 districts (1st, 2nd, 3rd + Burnley,
Pendle, Chorley)
12
districts
live in
December
2008
ContactPoint
What is ContactPoint?
• The quick way to find out who else is working with the
same child or young person, making it easier to deliver
more coordinated support and improve outcomes for
children.
• It will be available to authorised staff who need it to do
their jobs.
• It will store very basic information for all children living
in England – no case information.
• A national system to enable continuity of provision for a
child who accesses services in more than one local area.
Who will have access?
• Authorised practitioners in children’s workforce
• Role based access controls
• Security checked - including enhanced Criminal Records Bureau
(CRB) clearance, which is subject to 3 year renewal.
• Training to include:
– safe and secure use of ContactPoint
– Data Protection Act and Human Rights Act
– Information Sharing Training
• Audit trail
Information held
BASIC
DEMOGRAPHICS
UNIVERSAL
SERVICES
ADDITIONAL
INVOLVEMENT
INDICATORS
Unique Identifier
examples
Youth Worker
CAF
Contact Details
Contact Details
Indicator
Gender
Health Visitor
Social Worker
Lead Professional
Contact Details
Contact Details
Contact Details
Date of Birth
Educ/School
SENCO
Contact Details
Contact Details
School Nurse
Sensitive Service
Child’s Name
General Practice
Address
Contact Details
Contact Details
Parent(s)/Carer(s)
Contact Details
CONTACTPOINT WILL NOT HOLD CASE DATA OR ASSESSMENT
INFORMATION
The Big Picture
Local
Access Controls
Mediated
Access
Web
Access
DWP
NHS
DCSF
ContactPoint
ONS
DATA SUPPLY
Modified
CMS
National
Data matching
No IT
Access
PRACTITIONER ACCESS
DATA SUPPLY
other
Support services
(national and local)
other
150 ‘accountable’ LAs
ContactPoint Benefits
Children, young
people and families
Practitioners
Managers
Able to quickly see
who else is providing
services to a child
Better identification
of children not
receiving universal
services
More timely
response to needs
Reduction in number
of duplicated
referrals
Better management
information –
planning service
delivery
Reduced number of
repeat assessments
and referrals
Reducing time spent
on admin frees up
time to focus on
service delivery
Increased
productivity and
effectiveness
More effective
service delivery
and intervention
ContactPoint Update
• Regulations in force Aug 2007
• Timetable for Implementation
– Early Adopters Jan 2009
– Roll out in Lancashire starts mid-May 2009
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Re-planning (Milestones just received)
Accreditation and checklists
Local Data Source Analysis (LDSA) ongoing
Workforce Analysis
Training Strategy
Data Quality Strategy and Plan
Communications Plan
ContactPoint Communications Plan
Version 3.1
High level aims
• Create awareness and understanding of ContactPoint locally and
communicate the relevant information to each stakeholder group;
• Gain commitment to ContactPoint from key stakeholders;
• Identify opportunities to present ContactPoint in the context of the
Lancashire’s ECM programme and as part of the local authority
children’s services plan;
• Establish relationships with, and ensure ContactPoint messages are
included in the appropriate local authority and partner organisations’
communications channels;
• Encourage cultural change and gain commitment to ContactPoint in
Lancashire; and
• Manage expectations of the timing, scale and impact of the
implementation of ContactPoint.
Stakeholder Groups
Stakeholder
Involvement
Strategic managers (LAs
and partners) –Chief
Executives, Directors
Early buy-in for ContactPoint is crucial as they will help to:
•
ensure that ContactPoint is viewed as a local priority;
•
ensure that organisations are motivated to implement ContactPoint;
•
allocate time and resources for ContactPoint where necessary.
Operational/Middle
managers
Early buy-in for ContactPoint is crucial as they will help to:
•
ensure that ContactPoint becomes part of business culture;
•
that key messages are cascaded throughout and across partner agencies;
•
identify and support staff in the organisation who require training in use of
ContactPoint
•
contribute to the development of policies and procedures to support ContactPoint
implementation.
Frontline children services
staff
Buy in is essential as it will ensure:
•
that they recognise the benefits of ContactPoint and its impact on their
practice;
•
they are able to maximise the use of ContactPoint in everyday practice and
•
that children and young people and their parents and carers will receive
positive messages about ContactPoint.
Parents/carers
Children, young people and
families & the general
public
Buy in is essential to ensure that children and young people and their families in order
that:
•
they understand and are committed to ContactPoint;
•
that issues of consent are addressed and
•
they understand the role ContactPoint plays in improving outcomes for children
and young people.
Communications Matrix
Communications Plans
Vision
“Together, we will provide excellent services where
people live and which are tailored to local
priorities. We will stand up for Lancashire’s
children, young people and their families, listen
to what they say is important, and take
appropriate action. We will let everyone know
what we are doing to improve outcomes for our
children and young people.”
Means of Communication
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Sub-Groups
Established fora
Conferences/workshops
Website (ECM,CWDC, Lancashire ECM)
Articles/Publications (ECM and others)
Publicity printed materials (National and local)
Procedures/project documentation
ISA Mailbox
Key contacts projects/groups
Susana Carvalho
CAF Project Manager
01772 536064
[email protected]
Stephen Lees
ContactPoint Project Manager
[email protected]
ISA and Sub-Groups membership