Negotiation Strategy Session: Cooperate or Betray? PRISONER’S DILEMMA (PD): how does cooperation evolve? Paradox in negotiation decision-making analysis: a negotiation in which two individuals/companies/countries acting in their own best interest (i.e., acting fully "rationally") pursue a course of action that does not result in an "optimal" (ideal) outcome As a result of following a purely logical (rational) thought process to help oneself (through "betrayal"; aka "noncooperation"), both participants find themselves in a worse situation than if they had "cooperated" with each other in the decision making process of a negotiation Non-Iterated/Iterated PD If you believe this meeting will be a Non-iterated PD (1x) Dominant Strategy (DS): Defect (Betray) Reasons: Fear, No trust, No future Risk: Suboptimal results If you believe the negotiation will be an "Iterated PD" (>1x) DS: Cooperate Reasons: Future Relationship, Trust Risk: Optimal results Does logic prevent cooperation in pd? yes no In a non-iterated PD scenario (1x "one-shot" In Infinitely repeated PD (>1x negotiation/meeting with other "infinite party): negotiation/meeting Even in an iterated PD with a pre-determined number of rounds, the DS can still be shot" with other party): At the prospect of meeting defection (betrayal) in the last the opponent round. incentive to defect (betray) decreases. again, the Bargaining for mutual gains Similarity between Prisoner’s Dilemma Negotiator’s Dilemma The manager as a negotiator Negotiation competition Common interest cooperation Conflicting interest Negative effects Value Creator (cooperater) Value claimers (betrayer) The negotiator could be exploited on an Misrepresents one’s own preferences issue of interest Impedes understanding of other’s Being creative might signal the willingness to make more concessions Disclosure of shared interests could be used as leverage to gain concession interests Sours relationship and reduces trust Results of tension between value creators and claimers Defection cooperation TIT FOR TAT Drawbacks of Tit for Tat (TFT) No tolerance for errors : computers are flawless (always "rational") but human negotiators can be both "rational" and "emotional" when negotiating "Generous tit for tat" is not strong enough to organise the emergence of cooperation. Lessons from Tit-for-Tat Be nice Starts by cooperating. Most top-scoring strategies do this. Be forgiving Quickly and happily returns to cooperation without holding a grudge. Be able to retaliate Never allows defection to go unpunished. 10/10/13 Value of forgiveness Generosity pays off under conditions of uncertainty - economically and emotionally Forgiveness prevents excessive retaliation or revenge-seeking - thus maximising the potential for "optimal" results through "mutual cooperation" Conclusion
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