2015 Profile of Home Buyers and Sellers Florida Report Prepared for: Florida REALTORS® Prepared by: NATIONAL ASSOCIATION OF REALTORS® Research Division January 2016 2015 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 2015 Profile of Home Buyers and Sellers Florida Report Table of Contents Introduction ........................................................................................................................................................ 2 Highlights ............................................................................................................................................................ 3 Methodology………………………………………………………………………………………………………..8 Report Prepared by: Jessica Lautz Nadia Evangelou Brandi Snowden Amanda Riggs 202-383-1155 202-383-7508 202-383-1048 202-383-1285 2015 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 1 2015 Profile of Home Buyers and Sellers Florida Report Introduction Buying a primary residence for home buyers is a financial decision but also an emotional decision that involves many lifestyle factors. For most home buyers, the purchase of a primary residence is one of the largest financial transactions they will make. Buyers purchase a home not only for the desire to own a home of their own, but also because of changes in jobs, family situations, and the need for a smaller or larger living area. This annual survey conducted by the NATIONAL ASSOCIATION OF REALTORS® of recent home buyers and sellers helps to gain insight into detailed information about their unique experience with this transaction. The information provided supplies understanding, from the consumer level, of the trends that are transpiring. The survey covers information on demographics, housing characteristics and the experience of consumers in the housing market. Buyers and sellers also provide valuable information on the role that real estate professionals play in home sales transactions. Demographics continue to shift as the share of first-time home buyers dropped further from last year’s report to 32 percent of the market. This is second only to the lowest share reported in 1987 of 30 percent. Last year’s report had a share of first-time buyers of 33 percent. First-time home buyers are traditionally more likely to be single male or female home buyers and traditionally have lower incomes. As the share of repeat buyers continues to rise, there are more married couples and higher incomes of home buyers purchasing homes. Married couples have double the buying power of single home buyers in the market and may be better able to meet the price increases of this housing market. Tightened inventory is affecting the home search process of buyers. Due to suppressed inventory levels in many areas of the country, buyers are typically purchasing more expensive homes as prices increase. The number of weeks a buyer is searching for a home remained at 10 weeks. Buyers continue to report the most difficult task for them in the home buying process is just finding the right home to purchase. Increased prices are also impacting sellers. Tenure in home had risen to a peak of 10 years, but in this year’s report it has eased back to nine years. Historically, tenure in home has been six to seven years. Sellers may now have the equity and buyer demand to sell their home after stalling or delaying their home sale. Buyers need the help of a real estate professional to help them find the right home for them, negotiate terms of sale, and help with price negotiations. Sellers, as well, turn to professionals to help market their home to potential buyers, sell within a specific timeframe, and price their home competitively. For-sale-by-owner sales have dropped to the lowest level recorded in this data set at eight percent of sales, while the use of the agent to sell the home stays at historic highs. Likewise, the buyer use of the agent is at historic highs as buyers purchasing directly from a previous owner or through a builder falls. This report provides real estate professionals with insights into the needs and expectations of their clients. What do consumers want when choosing a real estate professional? How do home buyers begin the process of searching for a home? Why do some sellers choose to forego the assistance of an agent? The answers to these questions, along with other findings in this report, will help real estate professionals better understand the housing market and also provide the information necessary to address the needs of America’s real estate consumers. 2015 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 2 2015 Profile of Home Buyers and Sellers Florida Report Highlights Characteristics of Home Buyers First-time buyers made up 32 percent of all home buyers, down from 33 percent last year. In Florida, 25 percent were first-time buyers. The typical buyer was 44 years old, and has a median household income of $86,100. In Florida, buyers were 41 years old and have a median income of $80,100. Sixty-seven percent of recent buyers were married couples, 15 percent were single females, nine percent were single males, and seven percent were unmarried couples. In Florida, 65 percent were married couples, 16 percent were single females, nine percent were single males, and seven percent were unmarried couples. Thirteen percent of home buyers purchased a multi-generational home to take care of aging parents, for cost savings, and because children over the age of 18 moving back. In Florida, that share was 15 percent. Ninety percent of recent home buyers identified as heterosexual, three percent as gay or lesbian, one percent as bisexual, and seven percent preferred not to answer. In Florida, 89 percent identified as heterosexual and five percent as gay or lesbian. Eighteen percent of recent home buyers are veterans and three percent are active-duty service members. Twenty-five percent are veterans and two percent are active-duty service members in Florida. At 30 percent, the primary reason for purchasing a home was the desire to own a home of their own. In Florida, this was 23 percent. Characteristics of Homes Purchased Buyers of new homes made up 16 percent and buyers of previously owned homes made up 84 percent. In Florida, this share is 22 percent for new homes and 78 percent for previously owned homes. Most recent buyers who purchased new homes were looking to avoid renovations and problems with plumbing or electricity at 34 percent. Buyers who purchased previously owned homes were most often considering a better price at 32 percent. In Florida, 36 percent of new home buyers were looking to avoid renovations or problems with plumbing or electricity and 34 percent of previously owned homes were looking for a better overall value. Detached single-family homes continue to be the most common home type for recent buyers at 83 percent, followed by seven percent of buyers choosing townhomes or row houses. In Florida, buyers bought single-family homes at 81 percent. Senior related housing increased this year to 14 percent, with buyers typically purchasing detached single-family homes. Twenty percent bought senior related homes in Florida. There was only a median of 14 miles between the homes that recent buyers purchased and the homes that they moved from. In Florida, it was 25 miles. Home prices increased slightly this year to a median of $220,000 among all buyers. Buyers typically purchased their homes for 98 percent of the asking price. In Florida, the median home price was $202,000 at 97 percent of the asking price. 2015 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 3 The typical home that was recently purchased was 1,900 square feet, had three bedrooms and two bathrooms, and was built in 1991. In Florida, the typical home was 1,860 square feet and built in 1998. Overall, buyers expect to live in their homes for a median of 14 years, while 26 percent say that they are never moving. In Florida, that number is 15 years. The Home Search Process For 43 percent of recent buyers, the first step that they took in the home buying process was to look online at properties for sale, while 14 percent of buyers first contacted a real estate agent. In Florida, 37 percent looked online first and 15 percent contacted a real estate agent. Seventy-eight percent of recent buyers found there real estate agent to be a very useful information source. Online websites were seen as the most useful information source at 82 percent. Seventy-nine percent found real estate agents and 77 percent found website very useful in the home search process in Florida. Buyers typically searched for 10 weeks and looked at a median of 10 homes. In Florida, buyers searched for 10 weeks and looked at 10 homes. The typical buyer who did not use the internet during their home search spent only five weeks searching and visited five homes, compared to those who did use the internet and searched for 10 weeks and visited 10 homes. In Florida, those who did no search the internet looked at four homes over six weeks. Among buyers who used the internet during their home search, 87 percent of buyers found photos and 84 percent found detailed information about properties for sale very useful. In Florida, 86 percent found photos useful in their home search process. Fifty-nine percent of recent buyers were very satisfied with their recent home buying process, up from 56 percent a year ago. In Florida, 58 percent were satisfied with the process. Home Buying and Real Estate Professionals Eighty-seven percent of buyers recently purchased their home through a real estate agent or broker, and eight percent purchased directly from a builder or builder’s agent. In Florida, 83 percent purchase through a real estate agent. Having an agent to help them find the right home was most important to buyers when choosing an agent at 53 percent. In Florida, 59 percent worked with an agent to find the right home. Forty-one percent of buyers used an agent that was referred to them by a friend, neighbor, or relative. In Florida, 36 percent used referrals to find their real estate agent. Nearly seven in ten buyers interviewed only one real estate agent during their home search. In Florida, this was 66 percent. Eighty-eight percent of buyers would use their agent again or recommend their agent to others. Eighty-nine percent would recommend their agent again in Florida. Financing the Home Purchase Eighty-six percent of recent buyers financed their home purchase on a national level and 78 percent in Florida. Those who financed their home purchase typically financed 90 percent and in Florida it was 90 percent. First-time buyers who financed their home financed 94 percent of their home compared to repeat buyers at 86 percent; in Florida the share was 96 percent of first-time buyers and 87 percent of repeat buyers. For 60 percent of buyers, the source of their downpayment came from their savings. Thirty-eight percent of buyers cited using the proceeds from the sale of a primary 2015 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 4 residence was the next most commonly reported way of financing a home purchase. In Florida, 58 percent used savings and 43 percent used proceeds from sale of a primary residence. Forty-six percent of buyers saved for their downpayment for six months or less. In Florida, this was 50 percent. The most difficult step in the home buying process was saving for a downpayment, as cited by 13 percent of respondents. In Florida, 10 percent said saving was the most difficult step. Of buyers who said saving for a downpayment was difficult, 51 percent of buyers reported that student loans made saving for a downpayment difficult. Forty-seven percent cited credit card debt, and 35 percent cited car loans as also making saving for a downpayment hard. In Florida, 36 percent reported having student loan debt, 42 percent had credit card debt, and 36 percent had car loans. Buyers continue to see purchasing a home as a good financial investment. Eighty percent reported they view a home purchase as a good investment and 80 percent in Florida. Home Sellers and Their Selling Experience The typical home seller was 54 years old, with a median household income of $104,100; in Florida the median age was 62 years with a median income of $89,200. For all sellers, the most commonly cited reason for selling their home was that it was too small (16 percent), followed by a job relocation (14 percent), and the desire to move closer to friends and family (13 percent). In Florida, the reasons were moving due to retirement (17 percent), the desire to move closer to friends and family (14 percent), and job relocation (12 percent). Sellers typically lived in their home for nine years before selling, declining from 10 years in last year’s report. In Florida, sellers sold after 11 years. Eighty-nine percent of home sellers worked with a real estate agent to sell their home and 87 percent in Florida. For recently sold homes, the final sales price was a median 98 percent of the final listing price and in Florida it was 97 percent. Recently sold homes were on the market for a median of four weeks and six weeks in Florida. Thirty-seven percent of all sellers offered incentives to attract buyers; this was 32 percent in Florida. This year, home sellers cited that they sold their homes for a median of $40,000 more than they purchased it. In Florida, the median was $48,000. Sixty-one percent of sellers were very satisfied with the selling process and 61 percent in Florida were very satisfied. Home Selling and Real Estate Professionals Seventy percent of recent sellers contacted only one agent before finding the right agent they worked with to sell their home; in Florida, that figure was 74 percent. Ninety-one percent of sellers listed their homes on the Multiple Listing Service (MLS), which is the number one source for sellers to list their home. In Florida, it was 88 percent. Agents receive their compensation predominantly from sellers at 76 percent and at 83 percent in Florida. The typical seller has recommended their agent once since selling their home. Thirty-two percent of sellers recommended their agent three or more times since selling their home. In Florida, 74 percent recommended their real estate agent once since selling. 2015 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 5 Eighty-four percent said that they would definitely (67 percent) or probably (17 percent) recommend their agent for future services. In Florida, 76 percent said definitely and 11 percent said probably. For-Sale-by-Owner (FSBO) Sellers Only eight percent (down from nine percent) of recent home sales were FSBO sales. This is the lowest share recorded since this report started in 1981. In Florida, this share was 10 percent. The median age for FSBO sellers is 56 years. Seventy-four percent of FSBO sales were by married couples that have a median income of $84,000. In Florida, FSBO sellers are 65 years old, 77 percent are married couples, and have an income of $82,500. FSBOs typically sell for less than the selling price of other homes; FSBO homes sold at a median of $210,000 last year (up from $208,700 the year prior), yet lower than the median of all homes at $245,000. In Florida, the median FSBO selling price was $200,000. FSBO homes sold more quickly on the market than agent-assisted homes. All FSBO homes typically sold in less than two weeks—often because homes are sold to someone the seller knows; in Florida, FSBO homes sold in five weeks. 2015 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 6 Methodology In July 2015, NAR mailed out a 128-question survey using a random sample weighted to be representative of sales on a geographic basis to 94,971 recent home buyers. The recent home buyers had to have purchased a primary residence home between July of 2014 and June of 2015. A total of 6,406 responses were received from primary residence buyers. After accounting for undeliverable questionnaires, the survey had an adjusted response rate of 6.7 percent. For Florida there were 433 responses, accounting for a response rate of 6.9 percent. Respondents had the option to fill out the survey via hard copy or online. The online survey was available in English and Spanish. Consumer names and addresses were obtained from Experian, a firm that maintains an extensive database of recent home buyers derived from county records. Information about sellers comes from those buyers who also sold a home. All information in this Profile is characteristic of the 12-month period ending June 2015, with the exception of income data, which are reported for 2014. In some sections comparisons are also given for results obtained in previous surveys. Not all results are directly comparable due to changes in questionnaire design and sample size. Some results are presented for the four U.S. Census regions: Northeast, Midwest, South and West. The median is the primary statistical measure used throughout this report. Due to rounding and omissions for space, percentage distributions may not add to 100 percent. 2015 Profile of Home Buyers and Sellers NATIONAL ASSOCIATION OF REALTORS® 7 Florida 2015 Profile of Home Buyers and Sellers Prepared by: NATIONAL ASSOCIATION OF REALTORS® Research Division January 2016 The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-1 Exhibit 1-2 Exhibit 1-3 Exhibit 1-4 Exhibit 1-5 Exhibit 1-6 Exhibit 1-7 Exhibit 1-8 Exhibit 1-9 Exhibit 1-10 Exhibit 1-11 Exhibit 1-12 Exhibit 1-13 Exhibit 1-14 Exhibit 1-15 Exhibit 1-16 Exhibit 1-17 Exhibit 1-18 Exhibit 1-19 Exhibit 1-20 Exhibit 1-21 Exhibit 1-22 Exhibit 1-23 Exhibit 1-24 Exhibit 1-25 Exhibit 1-26 AGE OF HOME BUYERS, BY REGION HOUSEHOLD INCOME OF HOME BUYERS, BY REGION, 2014 ADULT COMPOSITION OF HOME BUYER HOUSEHOLDS, 2001-2015 NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOUSEHOLD HOME PURCHASED WAS A MULTI-GENERATIONAL HOME (WILL HOME ADULT SIBLINGS, ADULT CHILDREN, PARENTS, AND/OR GRANDPARENTS) HOME BUYER SEXUAL ORIENTATION RACE/ETHNICITY OF HOME BUYERS, BY REGION RACE/ETHNICITY OF HOME BUYERS, BY ADULT COMPOSITION OF HOUSEHOLD PRIMARY LANGUAGE SPOKEN IN HOME BUYER HOUSEHOLD, BY REGION NATIONAL ORIGIN OF HOME BUYERS, BY REGION SELF OR SPOUSE/PARTNER IS ACTIVE MILITARY OR VETERAN FIRST-TIME HOME BUYERS FIRST-TIME HOME BUYERS, BY REGION FIRST-TIME AND REPEAT HOME BUYERS BY HOUSEHOLD TYPE FIRST-TIME AND REPEAT HOME BUYERS BY CHILDREN IN HOUSEHOLD AGE OF FIRST-TIME AND REPEAT BUYERS HOUSEHOLD INCOME OF FIRST-TIME AND REPEAT BUYERS, 2014 RACE/ETHNICITY OF FIRST-TIME AND REPEAT BUYERS PRIMARY LANGUAGE SPOKEN IN FIRST-TIME AND REPEAT BUYER HOUSEHOLDS NATIONAL ORIGIN OF FIRST-TIME AND REPEAT BUYERS PRIOR LIVING ARRANGEMENT OF FIRST-TIME AND REPEAT BUYERS PRIOR LIVING ARRANGEMENT, BY ADULT COMPOSITION OF HOUSEHOLD PRIMARY REASON FOR PURCHASING A HOME, FIRST-TIME AND REPEAT BUYERS PRIMARY REASON FOR PURCHASING A HOME, BY ADULT COMPOSITION OF HOUSEHOLD PRIMARY REASON FOR THE TIMING OF HOME PURCHASE, FIRST-TIME AND REPEAT BUYERS OTHER HOMES OWNED, BY AGE The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Florida Number of Total Respondents = 433 Exhibit 1-1 AGE OF HOME BUYERS, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Median age (years) Florida 1% 17 16 13 23 24 7 41 U.S. 3% 28 20 15 17 14 4 44 Northeast 3% 33 21 15 16 10 4 41 The 2015 National Association of Realtors® Profile of Home Buyers and Sellers Midwest 4% 36 18 12 14 13 3 38 South 2% 24 21 16 17 15 4 45 West 2% 24 19 17 18 15 4 46 CHARACTERISTICS OF HOME BUYERS Exhibit 1-2 HOUSEHOLD INCOME OF HOME BUYERS, BY REGION, 2014 (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Less than $25,000 $25,000 to $34,999 $35,000 to $44,999 $45,000 to $54,999 $55,000 to $64,999 $65,000 to $74,999 $75,000 to $84,999 $85,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 or more Median income (2014) Florida U.S. 5% 3% 7 5 6 7 9 7 10 9 8 9 8 9 8 10 13 15 8 9 5 5 3 3 8 8 $80,100 $86,100 Northeast 3% 5 5 8 9 9 9 12 15 8 5 3 10 $87,200 The 2015 National Association of Realtors® Profile of Home Buyers and Sellers Midwest 3% 7 9 8 10 9 9 8 13 11 4 3 6 $79,000 South 3% 5 7 7 9 9 8 9 16 8 7 4 9 $89,500 West 2% 4 6 7 10 9 10 10 16 9 5 3 8 $87,400 CHARACTERISTICS OF HOME BUYERS Exhibit 1-3 ADULT COMPOSITION OF HOME BUYER HOUSEHOLDS, 2001-2015 (Percentage Distribution) Florida 2015 65% 16 9 7 3 Married couple Single female Single male Unmarried couple Other U.S. 2001 68% 15 7 7 3 Married couple Single female Single male Unmarried couple Other 2003 59% 21 11 8 1 2004 62% 18 8 9 2 2005 61% 21 9 7 2 2006 61% 22 9 7 1 2007 62% 20 9 7 2 2008 61% 20 10 7 2 2009 60% 21 10 8 1 2010 58% 20 12 8 1 2011 64% 18 10 7 1 2012 65% 16 9 8 2 65% 66% 65% 16 16 16 15 10 7 9 8 9 7 9 8 9 7 1 2 2 2 2 80% 70% 68% 62% 60% 61% 59% 61% 64% 62% 61% 60% 67% 58% 50% 40% 30% 21 20% 21 18 22 20 20 21 20 10 8 12 8 1 1 15 10% 0% 7 3 2001 11 8 9 8 9 7 9 7 9 7 10 7 1 2 2 1 2 2 2003 2004 2005 Married couple 2006 2007 2008 Single female The 2015 National Association of Realtors® Profile of Home Buyers and Sellers 2009 Single male 2010 18 2011 2012 Unmarried couple 2013 Other 2014 2015 2013 66% 16 9 7 2 2014 65% 16 9 8 2 2015 67% 15 9 7 2 CHARACTERISTICS OF HOME BUYERS Exhibit 1-4 NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOUSEHOLD (Percentage Distribution of Households) NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOUSEHOLD Florida One Two Three or more None (Percentage Distribution of Households) 13% 9% 6% 72% Florida One, 13% WISC Two, 9% Three or more, 6% None, 72% NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOUSEHOLD U.S. One Two Three or more None (Percentage Distribution of Households) 15% 15% 7% 63% U.S. One, 15% Two, 15% None, 63% The 2015 National Association of Realtors® Profile of Home Buyers and Sellers Three or more, 7% CHARACTERISTICS OF HOME BUYERS Exhibit 1-5 HOME PURCHASED WAS A MULTI-GENERATIONAL HOME (WILL HOME ADULT SIBLINGS, ADULT CHILDREN, PARENTS, AND/OR GRANDPARENTS) (Percent of Respondents) Florida All Buyers Multi-generational household 15% Reasons for purchase: Health/Caretaking of aging parents 22 Cost Savings 16 Children/relatives over 18 moving back into the house 14% To spend more time with aging parents 5 Children/relatives over 18 never left home 3 Wanted a larger home that multiple incomes could afford together 5 None of the above 34 Other 2 U.S. All Buyers Multi-generational household 13% Reasons for purchase: Health/Caretaking of aging parents 21% Cost Savings 15 Children/relatives over 18 moving back into the house 11 To spend more time with aging parents 7 Children/relatives over 18 never left home 7 Wanted a larger home that multiple incomes could afford together 5 None of the above 29 Other 5 The 2015 National Association of Realtors® Profile of Home Buyers and Sellers ADULT COMPOSITION OF HOUSEHOLD Married couple Single female Single male Unmarried couple 15% 10% 17% 17% 25 17 17% 4 4 2 31 * 14 * 14% * * 14 43 14 14 43 * 14 * * 29 * * 20 20% * * * 60 * CHILDREN IN HOME Other Children under 18 in home No children in home 39% 16% 14% 40 * 20% * * 20 20 * 20 15 15% 5 * 5 40 * 23 16 14% 5 5 5 32 2 ADULT COMPOSITION OF HOUSEHOLD Married couple Single female Single male Unmarried couple 13% 11% 10% 8% 24% 14 11 10 9 4 24 5 14% 9 13 2 2 6 50 5 10% 27 13 3 3 10 32 2 22% 14 14 * * 8 33 8 CHILDREN IN HOME Other Children under 18 in home No children in home 37% 15% 12% 14% 20 8 4 8 4 28 14 24% 16 10 10 6 6 24 5 19% 14 12 6 7 4 33 5 CHARACTERISTICS OF HOME BUYERS Exhibit 1-6 HOME BUYER SEXUAL ORIENTATION (Percentage Distribution) Florida Heterosexual or straight Gay or lesbian Bisexual Prefer not to answer 89% 5% * 7% U.S. Heterosexual or straight Gay or lesbian Bisexual Prefer not to answer 90% 3% 1% 7% The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-7 RACE/ETHNICITY OF HOME BUYERS, BY REGION (Percent of Respondents) BUYERS WHO PURCHASED A HOME IN THE White/Caucasian Hispanic/Latino/Mexican/ Puerto Rican Asian/Pacific Islander Black/African-American Other Florida 85% U.S. 85% Northeast 90% Midwest 93% South 82% West 81% 11 2 4 2 6 5 5 2 4 3 4 2 2 1 3 2 8 4 6 2 8 8 2 3 Note: Respondents were permitted to select as many races and ethnicities as they felt applicable. The percentage distribution may therefore sum to more than 100 percent. The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-8 RACE/ETHNICITY OF HOME BUYERS, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents) Florida ADULT COMPOSITION OF HOUSEHOLD White/Caucasian Black/African-American Hispanic/Latino Asian/Pacific Islander Other All Buyers 85% 4 11 2 2 Married couple Single female Single male Unmarried couple 85% 5 10 2 3 81% 3 15 * 5 89% 3 3 6 * 86% 3 17 3 * CHILDREN IN HOME Other Children under 18 in home No children in home 77% * 15 8 * 68% 9 25 4 3 92% 2 6 1 2 * Less than 1 percent U.S. ADULT COMPOSITION OF HOUSEHOLD White/Caucasian Hispanic/Latino/Mexican/ Puerto Rican Asian/Pacific Islander Black/African-American Other All Buyers 85% 6 5 5 2 Other Children under 18 in home No children in home 91% 82% 78% 89% 6 3 3 1 6 7 3 2 10 7 6 2 4 3 4 2 Married couple Single female Single male Unmarried couple 85% 83% 85% 6 5 4 2 5 2 10 2 8 3 4 4 Note: Respondents were permitted to select as many races and ethnicities as they felt applicable. The percentage distribution may therefore sum to more than 100 percent. The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHILDREN IN HOME CHARACTERISTICS OF HOME BUYERS Exhibit 1-9 PRIMARY LANGUAGE SPOKEN IN HOME BUYER HOUSEHOLD, BY REGION (Percentage Distribution) Florida 95% 5 English Other 100% U.S. 96% 4 BUYERS WHO PURCHASED A HOME IN THE Northeast Midwest South 97% 98% 96% 3 2 4 4 3 2 4 5 96% 97% 98% 96% 95% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% U.S. Northeast Midwest English Other The 2015 National Association of Realtors® Profile of Home Buyers and Sellers South West West 95% 5 CHARACTERISTICS OF HOME BUYERS Exhibit 1-10 NATIONAL ORIGIN OF HOME BUYERS, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Florida 87% 13 Born in U.S. Not born in U.S. 100% 9 9 91% 91% U.S. 91% 9 Northeast 91% 9 Midwest 96% 4 4 South 89% 11 11 11 89% 89% 90% 80% 70% 60% 50% 96% 40% 30% 20% 10% 0% U.S. Northeast Midwest Born in U.S. South Not born in U.S. The 2015 National Association of Realtors® Profile of Home Buyers and Sellers West West 89% 11 CHARACTERISTICS OF HOME BUYERS Exhibit 1-11 SELF OR SPOUSE/PARTNER IS ACTIVE MILITARY OR VETERAN (Percentage Distribution) Florida An active-duty service member A veteran Neither 2% 25% 73% U.S. An active-duty service member A veteran Neither 3% 18% 80% The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-12 FIRST-TIME HOME BUYERS (Percent of all Home Buyers) Year 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 US Percentage 42% 40% 40% 40% 36% 39% 41% 47% 50% 37% 39% 38% 33% 32% 2015 Florida 25% FIRST-TIME HOME BUYERS (Percent of all Home Buyers) 80% 75% 70% 65% 60% 55% 50% 50% 45% 40% 47% 42% 40% 40% 40% 39% 41% 37% 36% 39% 38% 33% 32% 35% 30% 25% 25% 20% 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 U.S. The 2015 National Association of Realtors® Profile of Home Buyers and Sellers 2015 CHARACTERISTICS OF HOME BUYERS Exhibit 1-13 FIRST-TIME HOME BUYERS, BY REGION (Percent of all Home Buyers) FIRST-TIME HOME BUYERS, BY REGION (Percent of all Home Buyers) Florida U.S. Northeast Midwest South West 25% 32% 43% 38% 30% 26% 80% 75% 70% 65% 60% 55% 50% 43% 45% 38% 40% 32% 35% 30% 30% 26% 25% 25% 20% Florida The 2015 National Association of Realtors® Profile of Home Buyers and Sellers U.S. Northeast Midwest South West CHARACTERISTICS OF HOME BUYERS Exhibit 1-14 FIRST-TIME AND REPEAT HOME BUYERS BY HOUSEHOLD TYPE (Percentage Distribution of Households) FIRST-TIME HOME BUYERS Florida Married couple Single female Single male Unmarried couple Other 54% 26% 7% 8% 6% Married couple Single female Single male Unmarried couple Other Florida Unmarried WISCcouple, 8% REPEAT HOME BUYERS Florida (Percentage Distribution) Other, 6% (Percentage Distribution) 69% 13% 9% 7% 2% Single male, 7% Florida Unmarried couple, 7% Other, 2% Single male, 9% Married couple, 54% Single female, 13% Single female, 26% FIRST-TIME HOME BUYERS U.S. Married couple Single female Single male Unmarried couple Other Married couple, 69% 56% 18% 11% 13% 2% Married couple Single female Single male Unmarried couple Other U.S. Unmarried couple, 13% REPEAT HOME BUYERS U.S. (Percentage Distribution) Other, 2% (Percentage Distribution) 72% 14% 8% 5% 2% U.S. Unmarried couple, 5% Other, 2% Single male, 8% Single male, 11% Single female, 18% The 2015 National Association of Realtors® Profile of Home Buyers and Sellers Married couple, 56% Single female, 14% Married couple, 72% CHARACTERISTICS OF HOME BUYERS Exhibit 1-15 FIRST-TIME AND REPEAT HOME BUYERS BY CHILDREN IN HOUSEHOLD (Percentage Distribution of Households) FIRST-TIME HOME BUYERS Florida One Two Three or more None One Two Three or more None Florida WISC REPEAT HOME BUYERS Florida (Percentage Distribution) 26% 14% 10% 49% (Percentage Distribution) 8% 7% 5% 80% Florida One, 8% One, 26% Two, 7% Three or more, 5% None, 49% None, 80% Two, 14% Three or more, 10% U.S. U.S. FIRST-TIME HOME BUYERS One Two Three or more None REPEAT HOME BUYERS (Percentage Distribution) 19% 14% 7% 60% One Two Three or more None U.S. (Percentage Distribution) 13% 15% 7% 64% U. S. One, 19% One, 13% Two, 15% None, 64% None, 60% Two, 14% Three or more, 7% The 2015 National Association of Realtors® Profile of Home Buyers and Sellers Three or more, 7% CHARACTERISTICS OF HOME BUYERS Exhibit 1-16 AGE OF FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Median age (years) Married couple Single female Single male Unmarried couple Other All Buyers 1% 17 16 13 23 24 7 41 55 54 62 52 63 First-time Buyers 2% 50 26 12 5 6 * 34 32 36 43 30 * Repeat Buyers 0% 6 13 13 29 30 9 61 60 59 63 58 72 All Buyers 3% 28 20 15 17 14 4 44 43 50 45 33 54 First-time Buyers 8% 58 19 8 5 2 * 31 31 32 30 28 45 Repeat Buyers * 13 20 19 22 20 6 53 51 58 54 49 62 U.S. 18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Median age (years) Married couple Single female Single male Unmarried couple Other * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-17 HOUSEHOLD INCOME OF FIRST-TIME AND REPEAT BUYERS, 2014 (Percentage Distribution) Florida Less than $25,000 $25,000 to $34,999 $35,000 to $44,999 $45,000 to $54,999 $55,000 to $64,999 $65,000 to $74,999 $75,000 to $84,999 $85,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 or more Median income (2014) Married couple Single female Single male Unmarried couple Other All Buyers 5% 7 6 9 10 8 8 8 13 8 5 3 8 $80,100 $90,800 $47,800 $72,500 $84,300 $59,900 First-time Buyers 6% 11 8 8 15 14 9 9 13 1 1 3 4 $67,400 $70,400 $47,500 $70,000 $100,000 $17,500 Repeat Buyers 5% 6 6 10 8 6 8 8 12 11 7 4 10 $107,400 $103,100 $47,500 $73,400 $150,000 $42,500 All Buyers 3% 5 7 7 9 9 9 10 15 9 5 3 8 $86,100 $99,400 $57,300 $67,000 $87,600 $68,700 First-time Buyers 4% 8 10 10 13 12 10 8 12 4 4 2 3 $69,400 $77,500 $49,400 $58,100 $74,600 $63,800 Repeat Buyers 2% 4 5 6 8 8 8 10 17 11 6 4 11 $98,700 $108,600 $62,300 $71,900 $107,300 $76,800 * Less than 1 percent U.S. Less than $25,000 $25,000 to $34,999 $35,000 to $44,999 $45,000 to $54,999 $55,000 to $64,999 $65,000 to $74,999 $75,000 to $84,999 $85,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 or more Median income (2014) Married couple Single female Single male Unmarried couple Other The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-18 RACE/ETHNICITY OF FIRST-TIME AND REPEAT BUYERS (Percent of Respondents) Florida All Buyers 85% 4 11 2 2 First-time Buyers 66% 10 6 23 4 Repeat Buyers 91% 2 1 7 2 All Buyers White/Caucasian 85% Hispanic/Latino/Mexican/Puerto Rican 6 Asian/Pacific Islander 5 Black/African-American 5 Other 2 First-time Buyers 78% 9 6 7 3 Repeat Buyers 88% 5 4 3 2 White/Caucasian Black/African-American Asian/Pacific Islander Hispanic/Latino Other * Less than 1 percent U.S. Note: Respondents were permitted to select as many races and ethnicities as they felt applicable. The percentage distribution may therefore sum to more than 100 percent. The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-19 PRIMARY LANGUAGE SPOKEN IN FIRST-TIME AND REPEAT BUYER HOUSEHOLDS (Percentage Distribution) Florida English Other All Buyers 95% 5 First-time Buyers 89% 11 Repeat Buyers 98% 3 All Buyers 96% 4 First-time Buyers 94% 6 Repeat Buyers 98% 2 U.S. English Other The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-20 NATIONAL ORIGIN OF FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Born in U.S. Not born in U.S. All Buyers 87% 13 First-time Buyers 79% 21 Repeat Buyers 90% 10 All Buyers 91% 9 First-time Buyers 88% 12 Repeat Buyers 92% 8 U.S. Born in U.S. Not born in U.S. The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-21 PRIOR LIVING ARRANGEMENT OF FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Rented an apartment or house Owned previous residence Lived with parents, relatives or friends Rented the home buyer ultimately purchased All Buyers First-time Buyers Repeat Buyers 40% 50 9 2 74% 5 18 4 28% 65 5 1 All Buyers First-time Buyers Repeat Buyers 43% 46 10 2 75% 4 19 2 27% 66 6 1 * Less than 1 percent U.S. Rented an apartment or house Owned previous residence Lived with parents, relatives or friends Rented the home buyer ultimately purchased Note: After selling their previous home, buyers may have rented a home or apartment before purchasing their next home. A first-time buyer could have acquired ownership of their previous home (as an inheritance or gift, for example) without having been the buyer of the home. Thus, a first-time buyer could have owned a home prior to their first home purchase. The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-22 PRIOR LIVING ARRANGEMENT, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD All Buyers Rented an apartment or house Owned previous residence Lived with parents, relatives or friends Rented the home buyer ultimately purchased 40% 50 9 2 U.S. 37% 55 7 2 48% 36 13 3 43% 46 10 2 Married Single couple female 39% 52 7 2 44% 37 17 2 * Less than 1 percent Note: After selling their previous home, buyers may have rented a home or apartment before purchasing their next home. A first-time buyer could have acquired ownership of their previous home (as an inheritance or gift, for example) without having been the buyer of the home. Thus, a first-time buyer could have owned a home prior to their first home purchase. The 2015 National Association of Realtors® Profile of Home Buyers and Sellers Single male Unmarried couple Other 50% 42 8 * 37% 50 13 * 46% 46 8 * ADULT COMPOSITION OF HOUSEHOLD All Buyers Rented an apartment or house Owned previous residence Lived with parents, relatives or friends Rented the home buyer ultimately purchased Married Single couple female Single male Unmarried couple Other 50% 29 20 1 57% 27 15 1 51% 44 4 2 CHILDREN IN HOME Children No under 18 children in home in home 58% 31 10 2 34% 57 8 2 CHILDREN IN HOME Children No under 18 children in home in home 45% 43 11 2 41% 47 10 2 CHARACTERISTICS OF HOME BUYERS Exhibit 1-23 PRIMARY REASON FOR PURCHASING A HOME, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Desire to own a home Job-related relocation or move Desire for larger home Desire to be closer to family/friends/relatives Change in family situation Desire for a home in a better area Retirement Affordability of homes Tax benefits Desire to be closer to job/school/transit Greater choice of homes on the market Desire for smaller home Desire for a newly built or custom-built home Establish household Financial security Purchased home for family member or relative Desire for vacation home/investment property Other All Buyers First-time Buyers Repeat Buyers 23% 9 6 7 7 5 12 5 1 1 1 8 1 2 3 1 1 8 52% 5 2 3 6 2 3 9 2 * 2 2 * 5 4 2 * 4 13% 11 7 9 7 6 15 4 1 1 * 10 1 1 3 1 1 9 All Buyers First-time Buyers Repeat Buyers 30% 10 8 64% 4 3 13% 13 11 7 7 6 6 5 4 3 2 2 2 1 6 2 * 2 1 1 4 3 1 4 1 8 9 9 7 7 5 2 2 3 1 1 * 7 * 4 1 8 U.S. Desire to own a home of my own Desire for larger home Job-related relocation or move Change in family situation (e.g. marriage, birth of child, divorce, etc.) Desire to be closer to family/friends/relatives Desire for smaller home Desire for a home in a better area Retirement Desire to be closer to job/school/transit Affordability of homes Financial security Desire for a newly built or custom-built home Establish a household Tax benefits Purchased home for family member or relative Other The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-24 PRIMARY REASON FOR PURCHASING A HOME, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD All Buyers Desire to own a home Job-related relocation or move Desire for larger home Desire to be closer to family/friends/relatives Change in family situation Desire for a home in a better area Retirement Affordability of homes Tax benefits Desire to be closer to job/school/transit Greater choice of homes on the market Desire for smaller home Desire for a newly built or custom-built home Establish household Financial security Purchased home for family member or relative Desire for vacation home/investment property Other Married Single couple female 23% 9 6 7 7 5 12 5 1 1 1 8 1 2 3 1 1 8 21% 11 7 6 5 5 14 5 2 1 1 7 2 1 3 1 1 8 U.S. 15% 9 3 3 9 3 12 12 * * * 15 * 6 3 3 * 6 Other 30% 7 3 7 7 7 10 3 3 3 * 10 * 3 * 3 * 3 39% * * 15 8 * 8 8 * * * 8 * * * 8 * 8 ADULT COMPOSITION OF HOUSEHOLD All Buyers Married Single couple female Desire to own a home of my own 30% Desire for larger home 10 Job-related relocation or move 8 Change in family situation (e.g. marriage, birth of child, divorce, etc.) 7 Desire to be closer to family/friends/relatives 7 Desire for smaller home 6 Desire for a home in a better area 6 Retirement 5 Desire to be closer to job/school/transit 4 Affordability of homes 3 Financial security 2 Desire for a newly built or custom-built home 2 Establish a household 2 Tax benefits 1 Purchased home for family member or relative * Other 7 The 2015 National Association of Realtors® Profile of Home Buyers and Sellers 29% 7 2 13 7 3 9 4 2 * * 7 * 2 4 * * 10 Single Unmarried male couple 24% 13 10 5 7 6 6 6 4 3 2 3 2 1 * 7 37% 4 4 12 9 7 4 5 3 3 3 * * 2 1 7 Single Unmarried male couple 47% 3 3 11 6 4 3 6 1 4 4 1 2 1 1 3 43% 10 5 8 2 4 6 2 1 5 2 1 4 1 ( 5 Other 36% 2 3 16 9 2 8 2 5 2 * 2 2 2 2 10 CHILDREN IN HOME Children No under 18 children in home in home 37% 13 10 4 7 7 1 6 3 2 * 2 1 2 2 2 * 4 18% 8 4 9 6 4 17 5 1 0 1 11 1 2 3 1 1 10 CHILDREN IN HOME Children No under 18 children in home in home 30% 18 12 9 3 2 7 1 6 3 2 2 3 1 * 4 29% 5 6 6 9 9 5 8 3 3 3 2 1 1 1 8 CHARACTERISTICS OF HOME BUYERS Exhibit 1-25 PRIMARY REASON FOR THE TIMING OF HOME PURCHASE, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida It was just the right time, the buyer was ready to buy a home It was the best time because of affordability of homes Did not have much choice, had to purchase It was the best time because of availability of homes for sale It was the best time because of mortgage financing options available Other The buyer wished they had waited All Buyers First-time Buyers Repeat Buyers 44% 53% 41% 11 14 10 18 8 17 5 18 9 7 7 7 11 2 4 1 14 2 All Buyers First-time Buyers Repeat Buyers 46% 57% 41% 16 12 18 11 6 13 9 11 8 8 7 8 9 2 5 2 11 2 U.S. It was just the right time for me, was ready to buy a home Did not have much choice, had to purchase when did It was the best time for because of availability of homes for sale It was the best time for because of mortgage financing options available It was the best time for because of affordability of homes Other Wish had waited The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOME BUYERS Exhibit 1-26 OTHER HOMES OWNED, BY AGE (Percentage Distribution) Florida All Buyers Recently purchased home only One or more vacation homes One or more investment properties Primary residence Previous homes that buyer is trying to sell Other 79% 4 12 3 4 2 18 to 24 100% * * * 4 * AGE OF HOME BUYER 25 to 44 45 to 64 65 or older 81% 77% 82% 2 6 3 14 12 8 2 1 3 4 4 4 2 4 1 18 to 24 98% * * 1 * * AGE OF HOME BUYER 25 to 44 45 to 64 65 or older 85% 77% 78% 10 10 9 2 4 6 2 3 2 1 6 6 1 4 2 U.S. All Buyers Recently purchased home only One or more investment properties Previous homes that buyer is trying to sell Primary residence One or more vacation homes Other 81% 10 3 3 4 2 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Sellers CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-1 Exhibit 2-2 Exhibit 2-3 Exhibit 2-4 Exhibit 2-5 Exhibit 2-6 Exhibit 2-7 Exhibit 2-8 Exhibit 2-9 Exhibit 2-10 Exhibit 2-10 Exhibit 2-11 Exhibit 2-12 Exhibit 2-13 Exhibit 2-14 Exhibit 2-15 Exhibit 2-16 Exhibit 2-17 Exhibit 2-18 Exhibit 2-19 Exhibit 2-20 Exhibit 2-21 Exhibit 2-22 Exhibit 2-23 Exhibit 2-24 Exhibit 2-25 Exhibit 2-26 Exhibit 2-27 Exhibit 2-28 Exhibit 2-29 Exhibit 2-30 Exhibit 2-31 Exhibit 2-32 Exhibit 2-33 NEW AND PREVIOUSLY OWNED HOMES PURCHASED, 2001-2015 NEW AND PREVIOUSLY OWNED HOMES PURCHASED, BY REGION WHY NEW AND PREVIOUSLY OWNED HOMES PURCHASED TYPE OF HOME PURCHASED, BY LOCATION TYPE OF HOME PURCHASED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES TYPE OF HOME PURCHASED, BY ADULT COMPOSITION OF HOUSEHOLD LOCATION OF HOME PURCHASED, BY REGION LOCATION OF HOME PURCHASED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES LOCATION OF HOME PURCHASED VERSUS LOCATION OF HOME SOLD SENIOR RELATED HOUSING BY TYPE OF HOME PURCHASED AND LOCATION DISTANCE BETWEEN HOME PURCHASED AND PREVIOUS RESIDENCE FACTORS INFLUENCING NEIGHBORHOOD CHOICE, BY LOCATION FACTORS INFLUENCING NEIGHBORHOOD CHOICE, BY ADULT COMPOSITION OF HOUSEHOLD AND CHILDREN IN HOUSHOLD PRICE OF HOME PURCHASED, BY REGION PRICE OF HOME PURCHASED, NEW AND PREVIOUSLY OWNED HOMES PRICE OF HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS PURCHASE PRICE COMPARED WITH ASKING PRICE, BY REGION SIZE OF HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES SIZE OF HOME PURCHASED, BY ADULT COMPOSITION OF HOUSEHOLD HOME SIZE AND PRICE PER SQUARE FOOT, BY REGION NUMBER OF BEDROOMS AND BATHROOMS, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES NUMBER OF BEDROOMS AND BATHROOMS, BY ADULT HOUSEHOLD COMPOSITION AND CHILDREN IN HOUSEHOLD YEAR HOME BUILT, BY REGION IMPORTANCE OF COMMUTING COSTS IMPORTANCE OF HOME'S ENVIRONMENTALLY FRIENDLY FEATURES ENVIRONMENTALLY FRIENDLY FEATURES CONSIDERED "VERY IMPORTANT", BY REGION ENVIRONMENTALLY FRIENDLY FEATURES CONSIDERED "VERY IMPORTANT", BY YEAR HOME WAS BUILT CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, BY LOCATION CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, BY ADULT COMPOSITION OF HOUSEHOLD EXPECTED LENGTH OF TENURE IN HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES EXPECTED LENGTH OF TENURE IN HOME PURCHASED, BY AGE FACTORS THAT COULD CAUSE BUYER TO MOVE, BY AGE FACTORS THAT COULD CAUSE BUYER TO MOVE, BY ADULT COMPOSITION OF HOUSEHOLD The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 1 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-1 NEW AND PREVIOUSLY OWNED HOMES PURCHASED, 2001-2015 (Percentage Distribution) NEW AND PREVIOUSLY OWNED HOMES PURCHASED (Percentage Distribution) Florida 2015 Florida 100% New 22% Previously Owned 78% 80% 78% 60% 40% 22% 20% 0% 2015 New Previously Owned NEW AND PREVIOUSLY OWNED HOMES PURCHASED (Percentage Distribution) U.S. 100% 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 New 21% 28% 21% 23% 22% 23% 21% 18% 15% 16% 16% 16% 16% 16% Previously Owned 79% 72% 79% 77% 78% 77% 79% 82% 85% 84% 84% 84% 84% 84% 80% U.S. 79% 72% 79% 77% 78% 77% 79% 82% 85% 84% 84% 84% 84% 60% 40% 28% 21% 21% 23% 22% 23% 21% 20% 18% 15% 16% 16% 16% 16% 0% 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 The 2015 National Association of Realtors® Profile of Home Buyers and Selle New Previously Owned Chapter 2, Page 2 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-2 NEW AND PREVIOUSLY OWNED HOMES PURCHASED, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Florida 22% 78 New Previously Owned 100% 90% New 80% Previously Owned 84% U.S. 16% 84 Northeast 7% 93 Midwest 8% 91 93% BUYERS WHO PURCHASED A HOME91% IN THE All Buyers Northeast Midwest South 16% 7% 8% 84% 93% 91% South 24% 76 West 15% 85 West 24% 76% 85% 15% 76% 85% 70% 60% 50% 40% 30% 20% 24% 16% 10% 15% 7% 8% Northeast Midwest % All Buyers New The 2015 National Association of Realtors® Profile of Home Buyers and Selle South West Previously Owned Chapter 2, Page 3 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-3 WHY NEW AND PREVIOUSLY OWNED HOMES PURCHASED (Percent of Respondents) Florida New Home: Avoid renovations or problems with plumbing or electricity Ability to choose and customize design features Amenities of new home construction communities Lack of inventory of previously owned home Green/energy efficiency Other Previously Owned Home: Better price Better overall value More charm and character Lack of inventory of new homes Other 22% 36% 28 20 3 8 11 78% 32% 34 11 6 11 U.S. New Home: Avoid renovations or problems with plumbing or electricity Ability to choose and customize design features Amenities of new home construction communities Green/energy efficiency Lack of inventory of previously owned home Other Previously Owned Home: Better price Better overall value More charm and character Lack of inventory of new homes Other 34% 30 17 11 7 12 32% 29 19 9 17 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 4 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-4 TYPE OF HOME PURCHASED, BY LOCATION (Percentage Distribution) Florida Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other BUYERS WHO PURCHASED A HOME IN A All Buyers Suburb/ Subdivision 81% 7 1 85% 7 2 3 3 2 8 4 11 Rural area Resort/ Recreation area 73% 2 2 67% 11 3 2 * 11 12 22 8 Small Urban/ town Central city 83% 5 * 77% 10 * * Less than 1 percent 90% U.S. Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other 86% 83% 82% 81% 78% 80% BUYERS WHO PURCHASED A HOME IN A Rural area Resort/ Recreation area 78% 11% 2% 81% 2% 1% 68% 11% 4% 1% 4% 1% 9% 10% 6% 16% 8% All Buyers Suburb/ Subdivision Small Urban/ town Central city 83% 7% 1% 86% 8% 2% 82% 6% 1% 2% 2% 7% 3% 68% 70% 60% 50% 40% 30% 20% 16% * Less than 1 percent 10% 7% 7% 1% 2% 10% 8% 2% 2% 3% 1% 1% 11% 11% 6% 2% 4% 6% 4% 2% 1% 1% 9% 8% 0% All Buyers Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 5 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-5 TYPE OF HOME PURCHASED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other All Buyers First-time Buyers Repeat Buyers 81% 7 1 3 8 78% 10 4 4 5 82% 6 1 3 9 BUYERS OF Previously New Owned Homes Homes 85% 9 * 2 4 80% 6 2 3 9 * Less than 1 percent U.S. Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other All Buyers First-time Buyers Repeat Buyers 83% 7% 1% 2% 7% 80% 9% 1% 2% 8% 84% 6% 2% 2% 6% BUYERS OF Previously New Owned Homes Homes 83% 9% 2% 2% 4% 83% 7% 1% 2% 7% 100% 90% 83% 84% 80% 83% 83% 80% 70% 60% 50% 40% 30% 20% 10% 7% 7% 1% 2% 9% 8% 6% 6% 2% 2% 1% 2% 9% 2% 2% 7% 7% 4% 1% 2% 0% All Buyers First-time Buyers Repeat Buyers New Homes Previously Owned Homes Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 6 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-6 TYPE OF HOME PURCHASED, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other All Buyers Married couple 81% 7 1 3 8 85% 6 1 3 6 Single Single female male 71% 12 4 4 9 61% 8 * 6 25 CHILDREN IN HOME Unmarried couple Other 90% 3 * * 7 85% 15 * * * Children under 18 in home No children in home 88% 3 2 2 5 78% 8 1 3 9 * Less than 1 percent U.S. ADULT COMPOSITION OF HOUSEHOLD Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other The 2015 National Association of Realtors® Profile of Home Buyers and Selle All Buyers Married couple 83% 7 1 2 7 87% 5 1 1 5 Single Single female male 72% 12 4 3 9 73% 10 2 5 10 CHILDREN IN HOME Unmarried couple Other 85% 5 1 2 7 79% 6 2 2 11 Children under 18 in home No children in home 89% 4 1 1 5 80% 9 2 3 7 Chapter 2, Page 7 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-7 LOCATION OF HOME PURCHASED, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area Florida 55% 15 12 10 9 Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area All Buyers 52% 20 14 13 2 100% 90% 80% 2 13 14 U.S 52% 20 14 13 2 Northeast 40% 31 10 18 2 Midwest 51% 22 14 12 1 South 58% 15 12 12 4 West 49% 21 18 11 2 BUYERS WHO PURCHASED A HOME IN THE Northeast Midwest South West 40% 51% 58% 49% 31 22 15 21 10 14 12 18 18 12 12 11 2 1 4 2 1 2 12 18 14 10 4 12 12 2 11 18 70% 60% 22 20 15 21 31 50% 40% 30% 52% 20% 51% 58% 49% 40% 10% 0% All Buyers Suburb/Subdivision Northeast Small town Midwest Urban area/Central city The 2015 National Association of Realtors® Profile of Home Buyers and Selle South Rural area West Resort/Recreation area Chapter 2, Page 8 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-8 LOCATION OF HOME PURCHASED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS OF Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area All Buyers 55% 15 12 10 9 First-time Buyers 62% 12 12 10 4 Repeat Buyers 52% 16 12 9 10 New Homes 57% 21 6 4 12 All Buyers 52% 20% 14% 13% 2% First-time Buyers 49% 20% 17% 13% 1% Repeat Buyers 53% 20% 12% 12% 3% New Homes 60% 18% 9% 10% 3% Previously Owned Homes 54% 13 14 11 7 U.S. BUYERS OF Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area Previously Owned Homes 50% 20% 15% 13% 2% 70% 60% 60% 53% 52% 50% 49% 50% 40% 30% 20% 17% 20% 20% 14%13% 20% 13% 20% 18% 15% 13% 12%12% 9% 10% 2% 1% 10% 3% 3% 2% 0% All Buyers Suburb/Subdivision The 2015 National Association of Realtors® Profile of Home Buyers and Selle First-time Buyers Small town Repeat Buyers Urban area/Central city New Homes Rural area Previously Owned Homes Resort/Recreation area Chapter 2, Page 9 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-9 LOCATION OF HOME PURCHASED VERSUS LOCATION OF HOME SOLD (Percentage Distribution Among those that Sold a Home) Florida LOCATION OF HOME PURCHASED LOCATION OF HOME SOLD Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area 68% 9 9 9 4 17% 46 11 20 6 28% 16 50 3 3 24% 28 16 28 4 39% 25 7 11 18 U.S. LOCATION OF HOME PURCHASED LOCATION OF HOME SOLD Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area 35% 7 6 6 1 5% 8 3 4 1 3% 1 5 1 * 4% 2 2 4 * 1% 1 * * 1 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 10 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-10 SENIOR RELATED HOUSING BY TYPE OF HOME PURCHASED AND LOCATION (Percentage Distribution) Florida Share who purchased a home in senior related housing Buyers over 50 who purchased senior related housing: Type of home purchased Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other Location Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area All buyers over 50 20% 55% 6 4 8 27 50% 19 6 2 23 U.S. Share who purchased a home in senior related housing Buyers over 50 who purchased senior related housing: Type of home purchased Detached single-family home Townhouse/row house Apartment/condo in building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other Location Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area The 2015 National Association of Realtors® Profile of Home Buyers and Selle All buyers over 50 14% 67% 7 4 6 15 57% 21 8 3 12 Chapter 2, Page 11 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-10 DISTANCE BETWEEN HOME PURCHASED AND PREVIOUS RESIDENCE (Median Miles) Miles Florida U.S. Northeast Midwest South West 25 14 10 10 15 15 DISTANCE BETWEEN HOME PURCHASED AND PREVIOUS RESIDENCE (Median Miles) 30 28 26 24 22 20 18 16 14 12 10 8 6 4 2 0 25 14 Florida U.S. The 2015 National Association of Realtors® Profile of Home Buyers and Selle 10 10 Northeast Midwest 15 15 South West Chapter 2, Page 12 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-11 FACTORS INFLUENCING NEIGHBORHOOD CHOICE, BY LOCATION (Percent of Respondents) Florida BUYERS WHO PURCHASED A HOME IN A Quality of the neighborhood Convenient to job Overall affordability of homes Convenient to friends/family Quality of the school district Design of neighborhood Convenient to shopping Convenient to schools Convenient to entertainment/leisure activities Convenient to parks/recreational facilities Availability of larger lots or acreage Convenient to health facilities Home in a planned community Convenient to public transportation Convenient to airport Other All Buyers 57% 31 39 31 16 31 26 13 23 16 12 14 15 1 10 8 Urban/ Suburb/ Small Central Rural Subdivision town city area 65% 55% 52% 40% 33 25 46 25 42 33 39 40 33 28 31 28 19 17 14 13 34 20 40 10 29 23 21 15 13 14 15 13 25 13 31 10 14 16 17 20 11 13 12 35 16 11 10 8 17 14 8 5 2 * 2 * 11 8 12 8 8 6 4 15 Resort/ Recreation area 49% 6 27 27 3 36 21 3 36 18 * 18 21 * 12 12 * Less than 1 percent U.S. BUYERS WHO PURCHASED A HOME IN A Quality of the neighborhood Convenient to job Overall affordability of homes Convenient to friends/family Convenient to shopping Quality of the school district Design of neighborhood Convenient to entertainment/leisure activities Convenient to schools Convenient to parks/recreational facilities Availability of larger lots or acreage Convenient to health facilities Home in a planned community Convenient to public transportation Convenient to airport Other The 2015 National Association of Realtors® Profile of Home Buyers and Selle All Buyers 59% 44 38 35 25 25 26 20 20 17 18 11 9 5 5 5 Urban/ Suburb/ Small Central Rural Subdivision town city area 66% 56% 60% 41% 48 37 50 34 40 39 41 33 37 36 35 28 30 19 25 12 31 21 16 22 29 23 29 15 22 14 32 9 22 20 19 13 18 17 22 10 13 16 11 49 12 11 10 8 11 6 3 4 5 3 11 2 7 4 5 3 5 5 4 7 Resort/ Recreation area 42% 18 28 34 26 7 31 36 5 22 6 21 29 3 12 12 Chapter 2, Page 13 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-12 FACTORS INFLUENCING NEIGHBORHOOD CHOICE, BY ADULT COMPOSITION OF HOUSEHOLD AND CHILDREN IN HOUSHOLD (Percent of Respondents) Florida ADULT COMPOSITION OF HOUSEHOLD Quality of the neighborhood Convenient to job Overall affordability of homes Convenient to friends/family Quality of the school district Design of neighborhood Convenient to shopping Convenient to schools Convenient to entertainment/leisure activities Convenient to parks/recreational facilities Availability of larger lots or acreage Convenient to health facilities Home in a planned community Convenient to public transportation Convenient to airport Other All Buyers 57% 31 39 31 16 31 26 13 23 16 12 14 15 1 10 8 Married couple 60% 31 34 26 21 30 26 16 21 16 13 13 16 1 11 9 Single female 49% 31 42 46 9 30 27 6 30 15 9 12 12 3 12 12 Single male 50% 28 56 28 6 31 25 6 31 22 9 19 13 * 13 * Unmarried couple 60% 30 50 40 7 40 27 7 27 17 13 17 17 3 3 3 Other 62% 31 54 23 8 23 15 23 8 * * 8 15 * * * CHILDREN IN HOME Children No under 18 children in home in home 65% 55% 43 26 36 40 21 34 44 5 29 31 21 28 37 4 18 25 18 14 8 13 6 17 10 17 3 1 6 12 6 9 * Less than 1 percent U.S. ADULT COMPOSITION OF HOUSEHOLD Quality of the neighborhood Convenient to job Overall affordability of homes Convenient to friends/family Convenient to shopping Quality of the school district Design of neighborhood Convenient to entertainment/leisure activities Convenient to schools Convenient to parks/recreational facilities Availability of larger lots or acreage Convenient to health facilities Home in a planned community Convenient to public transportation Convenient to airport Other The 2015 National Association of Realtors® Profile of Home Buyers and Selle All Buyers 59% 44 38 35 25 25 26 20 20 17 18 11 9 5 5 5 Married couple 61% 44 36 34 25 31 26 20 24 18 21 11 10 5 6 5 Single female 56% 41 42 43 25 8 25 19 12 14 10 11 8 5 5 7 Single male 51% 43 42 36 25 13 22 24 7 17 13 12 4 5 5 4 Unmarried couple 59% 53 47 41 21 23 27 26 16 15 16 7 4 5 4 4 Other 64% 33 45 30 29 25 30 12 26 14 10 10 12 5 3 10 CHILDREN IN HOME Children No under 18 children in home in home 62% 58% 49 41 39 39 31 38 19 28 50 11 25 26 15 24 43 6 21 15 20 17 6 14 6 10 4 5 4 6 3 6 Chapter 2, Page 14 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-13 PRICE OF HOME PURCHASED, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Less than $75,000 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Median price Florida 6% 7 5 10 11 8 14 14 7 8 4 6 $202,000 U.S. 4% 5 6 10 9 9 15 12 8 5 6 10 $220,000 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Northeast 4% 5 10 9 8 9 16 12 7 5 8 8 $215,900 Midwest 7% 10 9 13 12 9 16 10 5 3 3 3 $170,000 South 5% 5 6 11 10 9 15 12 7 6 7 8 $214,000 West 2% 2 3 6 6 8 14 13 11 7 9 19 $280,000 Chapter 2, Page 15 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-14 PRICE OF HOME PURCHASED, NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS WHO PURCHASED A Less than $75,000 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Median price All Buyers 6% 7 5 10 11 8 14 14 7 8 4 6 $202,000 New Home 1% * * 7 4 5 19 24 13 13 7 6 * Previously Owned Home 7% 9 7 11 13 9 13 11 6 7 3 6 $181,000 * Less than 1 percent U.S. BUYERS WHO PURCHASED A Less than $75,000 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Median price All Buyers 4% 5 6 10 9 9 15 12 8 5 6 10 $220,000 New Home 7% 9 9 15 12 10 14 8 4 3 4 5 $277,000 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Previously Owned Home 3% 3 5 8 8 8 16 14 9 7 8 12 $209,000 Chapter 2, Page 16 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-15 PRICE OF HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Less than $75,000 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Median price All Buyers 6% 7 5 10 11 8 14 14 7 8 4 6 First-time Buyers 9% 9 10 18 15 9 11 9 4 5 * 1 Repeat Buyers 5% 7 4 8 9 7 15 15 9 9 5 7 $202,000 $157,000 $229,900 All Buyers 4% 5 6 10 9 9 15 12 8 5 6 10 $220,000 $242,000 $169,100 $160,000 $187,400 $202,000 First-time Buyers 2% 1 1 4 8 8 17 16 12 9 12 10 $170,000 $188,200 $138,100 $145,000 $151,000 $186,700 Repeat Buyers 5% 6 7 11 10 9 15 11 7 5 5 9 $246,400 $266,800 $187,000 $170,300 $251,000 $209,400 * Less than 1 percent U.S. Less than $75,000 $75,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Median price Married couple Single female Single male Unmarried couple Other The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 17 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-16 PURCHASE PRICE COMPARED WITH ASKING PRICE, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Percent of asking price: Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (purchase price as a percent of asking price) Florida 12% 21 34 24 7 2 U.S. 10% 17 36 26 9 1 Northeast 15% 20 38 19 7 1 Midwest 11% 22 38 22 6 1 South 9% 18 36 28 8 1 West 6% 12 35 30 15 3 97% 98% 97% 97% 98% 99% The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 18 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-17 SIZE OF HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft 3,001 to 3,500 sq ft 3,501 sq ft or more Median (sq ft) All Buyers First-time Buyers Repeat Buyers 0% 14 28 30 16 8 5 1,860 * 22 38 27 7 5 2 1,620 0% 11 25 31 18 9 6 1,960 BUYERS OF Previously New Owned Homes Homes * 3 18 30 26 16 8 2,220 0% 16 31 30 13 6 4 1,800 U.S. 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft 3,001 to 3,500 sq ft 3,501 sq ft or more Median (sq ft) All Buyers First-time Buyers Repeat Buyers * 13 28 27 15 9 9 1,900 1% 21 37 25 9 5 3 1,620 * 9 23 28 17 11 11 2,020 BUYERS OF Previously New Owned Homes Homes * 3 17 33 22 13 12 2,200 1% 15 30 26 13 9 8 1,820 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 19 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-18 SIZE OF HOME PURCHASED, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft 3,001 to 3,500 sq ft 3,501 sq ft or more Median (sq ft) CHILDREN IN HOME Children No under 18 children in home in home All Buyers Married couple Single female Single male Unmarried couple Other 0% 14 28 30 16 8 5 0% 10 26 29 19 10 7 * 23 40 29 8 * * * 20 31 29 * 14 6 * 11 25 32 18 7 7 * 25 25 33 17 * * * 10 27 29 14 11 10 0% 15 29 30 15 7 4 1,860 1,950 1,540 1,750 1,960 1,750 2,000 1,600 U.S. ADULT COMPOSITION OF HOUSEHOLD 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft 3,001 to 3,500 sq ft 3,501 sq ft or more Median (sq ft) All Buyers Married couple Single female Single male Unmarried couple Other * 13 28 27 15 9 9 1,900 * 9 23 29 17 12 12 2,050 1% 23 38 24 9 3 2 1,560 * 24 42 19 8 4 2 1,500 1% 18 34 25 13 7 3 1,700 1% 14 22 33 15 11 4 1,900 CHILDREN IN HOME Children No under 18 children in home in home * 9 22 25 17 13 15 2,100 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 20 o * 16 30 28 14 7 5 1,800 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-19 HOME SIZE AND PRICE PER SQUARE FOOT, BY REGION (Median) BUYERS WHO PURCHASED A HOME IN THE Florida All homes purchased Square feet 1,860 Price per square foot $105 Detached single-family home Square feet 1,990 Price per square foot $105 Townhouse or row house Square feet 1,600 Price per square foot $110 Duplex/apartment/condo in 2-4 unit building Square feet 1,360 Price per square foot $117 Apartment/condo in building with 5 or more units Square feet 1,200 Price per square foot $80 U.S. Northeast Midwest South West 1,900 $110 1,750 $120 1,800 $95 2,010 $100 1,800 $150 2,000 $110 1,800 $120 1,900 $100 2,100 $100 1,900 $150 1,660 $130 1,670 $130 1,450 $100 1,870 $125 1,490 $220 1,480 $120 1,570 $120 1,370 $80 1,500 $115 1,480 $320 1,400 $110 1,400 $160 1,400 $90 1,640 $105 1,280 $140 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 21 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-20 NUMBER OF BEDROOMS AND BATHROOMS, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida All First-time Buyers Buyers One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms 1% 22 78 3 4 74 22 2 1% 19 80 3 7 79 14 2 Repeat Buyers 0% 22 77 3 3 73 24 2 BUYERS OF Previously New Owned Homes Homes * 10 90 3 * 68 32 2 1% 25 75 3 5 77 18 2 U.S. All First-time Buyers Buyers One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms * 13 87 3 15 63 22 2 The 2015 National Association of Realtors® Profile of Home Buyers and Selle 1% 13 87 3 27 61 12 2 Repeat Buyers * 13 86 3 9 64 27 2 BUYERS OF Previously New Owned Homes Homes * 8 92 3 2 62 36 2 * 14 86 3 18 63 19 2 Chapter 2, Page 22 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-21 NUMBER OF BEDROOMS AND BATHROOMS, BY ADULT HOUSEHOLD COMPOSITION AND CHILDREN IN HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms All Buyers Married couple Single female 1% 22 78 3 4 74 22 2 0% 16 84 3 4 69 27 2 * 39 61 3 3 93 4 2 Single Unmarried male couple 3% 28 69 3 8 72 19 2 Other * 23 77 3 3 77 20 2 CHILDREN IN HOME Children No under 18 children in home in home * 15 85 3 15 69 15 2 * 6 94 3 3 68 29 2 1% 27 72 3 5 75 20 2 U.S. ADULT COMPOSITION OF HOUSEHOLD One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms All Buyers Married couple Single female * 13 87 3 15 63 22 2 * 8 92 3 10 62 28 2 1% 26 74 3 24 66 10 2 Single Unmarried male couple 2% * 24 75 3 25 65 10 2 Other * 17 83 3 26 61 13 2 CHILDREN IN HOME Children No under 18 children in home in home * 13 87 3 19 58 23 2 4 96 4 13 56 31 2 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 23 o 1% 18 82 3 17 67 17 2 IN HOUSEHOLD The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 24 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-22 YEAR HOME BUILT, BY REGION (Median) BUYERS WHO PURCHASED A HOME IN THE 2014 2013 through 2010 2009 through 2006 2005 through 2001 2000 through 1986 1985 through 1960 1959 through 1912 1911 or earlier Median Florida 20% 4 9 13 24 24 6 0 1998 U.S. Northeast 15% 7% 3 1 8 4 11 7 21 17 25 29 15 29 3 7 1991 1972 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Midwest 8% 2 4 10 23 25 23 6 1980 South 22% 5 10 12 21 23 8 1 2000 West 14% 3 8 13 21 26 15 1 1992 Chapter 2, Page 25 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-23 IMPORTANCE OF COMMUTING COSTS (Percentage Distribution) IMPORTANCE OF COMMUTING COSTS (Percentage Distribution) Florida Florida Very Important Somewhat Important Not Important Very Important, 27% 27% 32% 41% Not Important, 41% Somewhat Important, 32% IMPORTANCE OF COMMUTING COSTS (Percentage Distribution) U.S. Very Important Somewhat Important Not Important U.S. 30% 38% 32% Not Important, 32% Very Important, 30% Somewhat Important, 38% The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 26 o CHARACTERISTICS OF HOMES PURCHASED IMPORTANCE OF HOME'S ENVIRONMENTALLY FRIENDLY FEATURES Exhibit 2-24 IMPORTANCE OF HOME'S ENVIRONMENTALLY FRIENDLY FEATURES (Percentage Distribution) (Percentage Distribution) Florida Florida Heating and cooling costs Energy efficient appliances Energy efficient lighting Landscaping for energy conservation Environmentally friendly community features Solar panels installed on home Heating and cooling costs Very Important Somewhat Important Not Important 35% 26 25 12 48% 43 43 36 17% 31 32 53 13 34 53 4 9 87 35% Energy efficient appliances 26% Energy efficient lighting 25% 48% 17% 43% 31% 43% Landscaping for energy conservation 12% 36% Environmentally friendly community features 13% 34% 32% 53% 53% Solar panels installed on home 4% 9% 87% 0% 20% 40% Very Important 60% Somewhat Important 80% 100% Not Important IMPORTANCE OF HOME'S ENVIRONMENTALLY FRIENDLY FEATURES (Percentage Distribution) U.S. U.S. Very Important Heating and cooling costs Energy efficient appliances Energy efficient lighting Landscaping for energy conservation Environmentally friendly community features Solar panels installed on home Somewhat Important 35% 22 22 10 49% 45 45 37 Not Important Heating and cooling costs 15% 33 33 53 Energy efficient appliances 10 34 56 2 9 89 35% 49% 22% Energy efficient lighting 22% Landscaping for energy conservation 10% Environmentally friendly community features 10% 45% Missing Total The 2015 National Association of Realtors® Profile of Home Buyers and Selle 33% 53% 34% 56% 89% 20% Very Important Valid 33% 37% Solar panels installed on home 2% 9% 0% 15% 45% 40% 60% Somewhat Important 80% 100% Not Important A26 - How important were the following when you were searching for a home to purchase? - Solar panels installed on your home Frequency Percent Valid Percent Cumulative Percent Very Important 142 1.7 1.8 1.8 Somewhat Important 664 7.9 8.4 10.2 Not Important 7088 83.8 89.8 100 Total 7895 93.4 100 System 559 6.6 8454 100 Chapter 2, Page 27 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-25 ENVIRONMENTALLY FRIENDLY FEATURES CONSIDERED "VERY IMPORTANT", BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Heating and cooling costs Energy efficient appliances Energy efficient lighting Landscaping for energy conservation Environmentally friendly community features Solar panels installed on home Florida 35% 26 U.S. Northeast Midwest South West 35% 22 42% 17 31% 18 38% 27 30% 20 25 12 22 10 16 6 16 6 26 11 23 14 13 10 8 7 11 12 4 2 2 1 3 3 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 28 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-26 ENVIRONMENTALLY FRIENDLY FEATURES CONSIDERED "VERY IMPORTANT", BY YEAR HOME WAS BUILT (Percentage Distribution) Heating and cooling costs Energy efficient appliances Energy efficient lighting Landscaping for energy conservation Environmentally friendly community features Solar panels installed on home 2013 2009 2005 through through through 2010 2006 2001 2000 through 1986 1985 through 1960 1959 through 1911 or 1911 earlier Florida 35% U.S. 2014 35% 50% 44% 37% 31% 30% 33% 32% 36% 26 22 48 30 27 20 16 15 15 13 25 12 22 10 43 18 25 10 25 13 20 9 17 9 16 9 17 7 13 6 13 10 22 10 8 8 8 7 7 7 4 2 5 3 2 2 2 2 1 2 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 29 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-27 CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, BY LOCATION (Percent of Respondents) Florida All Buyers Price of home Size of home Condition of home Distance from job Lot size Style of home Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school Other compromises not listed None - Made no compromises BUYERS WHO PURCHASED A HOME IN A Urban/ Resort/ Suburb/ Small Central Recreation Subdivision town city Rural area 21% 19 18 9 13 10 6 6 4 2 8 35 20% 17 21 11 15 9 4 4 4 2 11 31 21% 19 11 6 10 6 10 10 3 3 5 40 27% 21 12 8 12 12 4 6 4 * 2 40 24% 24 21 18 11 16 3 11 5 3 8 42 16% 19 22 * 16 16 19 3 * * 3 28 U.S. All Buyers Price of home Size of home Condition of home Lot size Style of home Distance from job Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school None - Made no compromises Other compromises not listed BUYERS WHO PURCHASED A HOME IN A Urban/ Resort/ Suburb/ Small Central Recreation Subdivision town city Rural area 20% 17 19 14 13 13 6 6 4 2 35 7 20% 16 17 15 13 13 6 5 5 2 35 8 17% 20 19 13 13 13 7 4 1 1 39 6 25% 21 21 13 14 11 4 13 6 1 31 7 18% 16 19 12 14 17 6 5 3 2 39 8 20% 17 17 17 14 7 12 4 1 * 35 6 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 30 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-28 CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage of Respondents) Florida All First-time Buyers Buyers Price of home Size of home Condition of home Distance from job Lot size Style of home Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school Other compromises not listed None - Made no compromises 21% 19 18 9 13 10 6 6 4 2 8 35 21% 26 14 16 16 9 7 6 6 4 6 31 Repeat Buyers 21% 17 20 7 13 11 6 6 3 2 8 36 BUYERS OF Previously New Owned Homes Homes 21% 17 2 13 19 8 7 6 6 4 5 47 22% 20 23 9 12 11 6 6 3 2 9 31 U.S. All First-time Buyers Buyers Price of home Size of home Condition of home Lot size Style of home Distance from job Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school None - Made no compromises Other compromises not listed 20% 17 19 14 13 13 6 6 4 2 35 7 22% 20 19 16 15 18 8 8 6 2 29 7 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Repeat Buyers 19% 16 19 13 12 11 6 5 3 1 39 8 BUYERS OF Previously New Owned Homes Homes 20% 16 3 19 11 14 6 7 4 2 43 6 20% 18 22 13 14 13 6 6 4 1 34 8 Chapter 2, Page 31 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-29 CHARACTERISTICS OF HOME ON WHICH BUYER COMPROMISED, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage of Respondents) Florida ADULT COMPOSITION OF HOUSEHOLD Price of home Size of home Condition of home Distance from job Lot size Style of home Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school Other compromises not listed None - Made no compromises All Buyers Married couple Single female Single male Unmarried couple Other 21% 19 18 9 13 10 6 6 4 2 8 35 20% 19 18 10 17 11 7 6 5 2 10 34 21% 18 24 7 2 6 4 4 2 3 7 37 28% 25 13 9 9 13 6 6 * * 6 31 27% 20 13 3 20 10 * 10 7 * * 40 15% 15 31 15 8 15 15 15 * 8 * 39 CHILDREN IN HOME Children No under 18 children in home in home 27% 24 22 23 18 13 7 6 7 8 6 26 19% 17 17 4 11 9 6 6 2 * 9 39 * Less than 1 percent U.S. ADULT COMPOSITION OF HOUSEHOLD Price of home Size of home Condition of home Lot size Style of home Distance from job Distance from friends or family Quality of the neighborhood Quality of the schools Distance from school None - Made no compromises Other compromises not listed All Buyers Married couple Single female Single male Unmarried couple Other 20% 17 19 14 13 13 6 6 4 2 35 7 20% 17 18 15 13 14 6 6 5 1 34 8 20% 16 17 10 13 10 4 6 2 2 41 7 19% 16 21 12 9 13 6 10 3 * 41 6 21% 21 24 19 17 17 11 8 5 2 27 6 18% 13 19 7 18 14 6 10 6 7 38 11 The 2015 National Association of Realtors® Profile of Home Buyers and Selle CHILDREN IN HOME Children No under 18 children in home in home 21% 20 21 17 16 18 7 7 6 4 29 6 Chapter 2, Page 32 o 19% 15 17 12 12 10 6 6 3 * 39 8 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-30 EXPECTED LENGTH OF TENURE IN HOME PURCHASED, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS OF 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 or more years Don't Know Median All Buyers First-time Buyers Repeat Buyers 3% 4 9 1 12 6 28 37 15 4% 5 9 1 16 3 28 35 10 3% 3 9 1 11 7 28 38 15 New Previously Homes Owned Homes 2% 3 14 1 12 2 26 39 16 4% 4 8 1 12 7 28 37 15 U.S. BUYERS OF 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 or more years Don't Know Median All Buyers First-time Buyers Repeat Buyers 2% 4 9 2 14 6 26 38 14 1% 3 12 3 16 4 23 38 10 2% 4 7 2 14 6 28 38 15 The 2015 National Association of Realtors® Profile of Home Buyers and Selle New Previously Homes Owned Homes 2% 3 8 2 14 5 27 39 15 2% 4 9 2 15 6 26 37 11 Chapter 2, Page 33 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-31 EXPECTED LENGTH OF TENURE IN HOME PURCHASED, BY AGE (Percentage Distribution) Florida 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 or more years Don't Know Median All Buyers 3% 4 9 1 12 6 28 37 15 18 to 24 * * 33 * * * * 67 4 AGE OF HOME BUYER 25 to 44 45 to 64 2% 1% 7 2 13 10 1 1 20 9 5 6 25 38 27 32 10 20 65 or older 7% 2 5 1 9 7 18 51 15 18 to 24 * 8 16 4 22 * 10 40 8 AGE OF HOME BUYER 25 to 44 45 to 64 1% 2% 3 3 11 7 3 2 17 12 6 5 27 31 32 38 10 15 65 or older 3% 7 3 * 10 7 20 49 15 * Less than 1 percent U.S. All Buyers 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 or more years Don't Know Median 2% 4 9 2 14 6 26 38 14 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 34 o CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-32 FACTORS THAT COULD CAUSE BUYER TO MOVE, BY AGE (Percent of Respondents) Florida All Buyers 18 to 24 25 to 44 45 to 64 65 or older 37% 27 13 10 5 1 7 50% 10 30 10 * * * 31% 13 30 15 10 * 1 42% 30 8 7 3 3 8 38% 39 1 10 2 * 11 All Buyers 18 to 24 25 to 44 45 to 64 65 or older 40% 23 16 8 6 1 6 39% 7 30 7 11 3 2 37% 15 24 10 10 1 3 Move with life changes (addition to family, marriage, children move out, retirement, etc.) Never moving-forever home Move with job or career change May desire better area/neighborhood May outgrow home Will flip home Other U.S. Move with life changes (addition to family, marriage, children move out, retirement, etc.) Never moving-forever home Move with job or career change May desire better area/neighborhood May outgrow home Will flip home Other 45% 27 13 7 1* 2 6 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 2, Page 35 o 41% 40 2 5 1 11 CHARACTERISTICS OF HOMES PURCHASED Exhibit 2-33 FACTORS THAT COULD CAUSE BUYER TO MOVE, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents) Florida ADULT COMPOSITION OF HOUSEHOLD Move with life changes (addition to family, marriage, children move out, retirement, etc.) Never moving-forever home Move with job or career change May desire better area/neighborhood May outgrow home Will flip home Other All Buyers Married couple Single female Single male Unmarried couple Other 37% 27 13 10 5 1 7 34% 27 15 11 5 2 7 44% 27 13 7 * * 9 36% 28 14 11 6 * 6 50% 23 3 7 10 3 3 46% 23 8 8 8 * 8 U.S. Move with life changes (addition to family, marriage, children move out, retirement, etc.) Never moving-forever home Move with job or career change May desire better area/neighborhood May outgrow home Will flip home Other The 2015 National Association of Realtors® Profile of Home Buyers and Selle ADULT COMPOSITION OF HOUSEHOLD All Buyers Married couple Single female Single male Unmarried couple Other 40% 23 16 8 6 1 6 38% 25 18 8 6 1 5 52% 21 9 8 2 1 7 38% 20 18 9 4 4 7 41% 15 14 10 13 2 6 43% 26 8 6 3 1 13 CHILDREN IN HOME Children No under 18 children in home in home 40% 31 9 8 3 1 8 40% 31 9 8 3 1 8 CHILDREN IN HOME Children No under 18 children in home in home 38% 19 22 9 8 1 3 Chapter 2, Page 36 o 42% 26 13 7 4 2 7 THE HOME SEARCH PROCESS Exhibit 3-1 Exhibit 3-14 FIRST STEP TAKEN DURING THE HOME BUYING PROCESS, FIRST-TIME AND REPEAT BUYERS FIRST STEP TAKEN DURING THE HOME BUYING PROCESS, BY AGE INFORMATION SOURCES USED IN HOME SEARCH, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES INFORMATION SOURCES USED IN HOME SEARCH, BY AGE FREQUENCY OF USE OF DIFFERENT INFORMATION SOURCES USEFULNESS OF INFORMATION SOURCES LENGTH OF SEARCH, BY REGION LENGTH OF SEARCH FOR BUYERS WHO USED AN AGENT, BY FIRST-TIME AND REPEAT BUYERS WHERE BUYER FOUND THE HOME THEY PURCHASED, 2001-2014 BUYER INTEREST IN PURCHASING A HOME IN FORECLOSURE, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES MOST DIFFICULT STEPS OF HOME BUYING PROCESS BY FIRST-TIME AND REPEAT BUYERS AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES USE OF INTERNET TO SEARCH FOR HOMES, 2003-2015 ACTIONS TAKEN AS A RESULT OF INTERNET HOME SEARCH, FIRST-TIME AND REPEAT BUYERS CHARACTERISTICS OF HOME SEARCHERS AND SEARCH ACTIVITY, BY USE OF INTERNET Exhibit 3-15 Exhibit 3-16 Exhibit 3-17 Exhibit 3-18 Exhibit 3-20 Exhibit 3-21 INFORMATION SOURCES USED IN HOME SEARCH, BY USE OF INTERNET WHERE BUYERS FOUND THE HOME THEY PURCHASED, BY USE OF INTERNET METHOD OF HOME PURCHASE, BY USE OF INTERNET VALUE OF WEB SITE FEATURES MOBILE SEARCH BY FIRST-TIME AND REPEAT BUYERS SATISFACTION IN BUYING PROCESS Exhibit 3-2 Exhibit 3-3 Exhibit 3-4 Exhibit 3-5 Exhibit 3-6 Exhibit 3-7 Exhibit 3-8 Exhibit 3-9 Exhibit 3-10 Exhibit 3-11 Exhibit 3-12 Exhibit 3-13 The 2014 National Association of Realtors® Profile of Home Buyers and Selle THE HOME SEARCH PROCESS Exhibit 3-1 FIRST STEP TAKEN DURING THE HOME BUYING PROCESS, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Looked online for properties for sale Contacted a real estate agent Looked online for information about the home buying process Drove-by homes/neighborhoods Talked with a friend or relative about home buying process Contacted a bank or mortgage lender Visited open houses Looked in newspapers, magazines, or home buying guides Contacted builder/visited builder models Contacted a home seller directly Attended a home buying seminar Looked up information about different neightborhoods or areas (schools, local lifestyle/nightlife, parks, public transpo Read books or guides about the home buying process Other All Buyers First-time Buyers Repeat Buyers 37% 15 10 6 2 17 2 * * 2 * * 25% 25 17 8 4 17 * * * * * * 46% 7 4 4 * 18 4 * * 4 * * * 10 * 4 * 14 All Buyers First-time Buyers Repeat Buyers U.S. Looked online for properties for sale Contacted a real estate agent Looked online for information about the home buying process Contacted a bank or mortgage lender Drove-by homes/neighborhoods Talked with a friend or relative about home buying process Visited open houses Looked up information about different neightborhoods or areas (schools, local lifestyle/nightlife, parks, public transpo Contacted builder/visited builder models Attended a home buying seminar Contacted a home seller directly Looked in newspapers, magazines, or home buying guides Read books or guides about the home buying process Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Selle 42% 14 13 7 7 5 3 33% 13 23 11 3 10 3 48% 15 6 5 9 2 2 2 2 * * * * 6 1 1 * * * * 3 3 2 * 1 1 * 8 THE HOME SEARCH PROCESS Exhibit 3-2 FIRST STEP TAKEN DURING THE HOME BUYING PROCESS, BY AGE (Percentage Distribution) Florida AGE OF HOME BUYER Looked online for properties for sale Contacted a real estate agent Looked online for information about the home buying process Drove-by homes/neighborhoods Talked with a friend or relative about home buying process Contacted a bank or mortgage lender Visited open houses Looked in newspapers, magazines, or home buying guides Contacted builder/visited builder models Contacted a home seller directly Attended a home buying seminar Looked up information about different neightborhoods or areas (schools, local lifestyle/nightlife, parks, public transpo All Buyers 37% 15 10 6 2 17 2 * * 2 * * 18-24 * * * * 100 * 100 * * * * * 25-44 28% 16 16 8 * 32 * * * * * * 45-64 63% * 6 * * 6 6 * * 6 * * * 10 * * * * * 13 Read books or guides about the home buying process Other 65 or older * * * * * * * * * * * * * 100 U.S. AGE OF HOME BUYER Looked online for properties for sale Contacted a real estate agent Looked online for information about the home buying process Contacted a bank or mortgage lender Drove-by homes/neighborhoods Talked with a friend or relative about home buying process Visited open houses Looked up information about different neightborhoods or areas (schools, local lifestyle/nightlife, parks, public transpo Contacted builder/visited builder models Attended a home buying seminar Contacted a home seller directly Looked in newspapers, magazines, or home buying guides Read books or guides about the home buying process Other * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Selle All Buyers 18 to 24 25 to 44 45 to 64 42% 43% 40% 47% 14 * 13 15 65 or older 34% 29 13 7 7 5 3 19 5 5 24 * 17 9 6 6 2 7 6 8 1 4 * * 7 * * 2 2 * * * * * * 3 1 1 * 2 2 * 1 * 9 * * * * 6 * * 5 1 * 2 * * 7 * * 22 THE HOME SEARCH PROCESS Exhibit 3-3 INFORMATION SOURCES USED IN HOME SEARCH, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percent of Respondents) Florida Online website Real estate agent Yard sign Open house Mobile or tablet website or application Mobile or tablet search engine Online video site Print newspaper advertisement Home builder Home book or magazine Billboard Television Relocation company BUYERS OF New Previously Homes Owned Homes All Buyers First-time Buyers Repeat Buyers 88% 88 43 40 97% 85 42 31 85% 89 44 42 86% 82 37 53 89% 90 45 37 51 44 32 20 27 13 5 3 2 69 57 29 10 30 7 12 3 3 45 40 33 23 26 15 3 3 2 45 44 35 25 74 24 21 7 1 53 45 31 19 13 10 1 1 3 U.S. Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Yard sign Open house Online video site Home builder Print newspaper advertisement Home book or magazine Billboard Television Relocation company BUYERS OF New Previously Homes Owned Homes All Buyers First-time Buyers Repeat Buyers 89% 87 90% 87 88% 88 81% 76 90% 90 57 54 51 48 29 20 20 13 6 3 3 65 61 49 44 23 16 19 13 6 5 3 53 50 51 49 31 22 21 13 5 3 4 50 49 44 56 33 68 23 19 16 7 6 59 55 51 46 27 10 20 12 3 3 3 The 2014 National Association of Realtors® Profile of Home Buyers and Selle THE HOME SEARCH PROCESS Exhibit 3-4 INFORMATION SOURCES USED IN HOME SEARCH, BY AGE (Percent of Respondents) Florida AGE OF HOME BUYER Online website Real estate agent Yard sign Open house Mobile or tablet website or application Mobile or tablet search engine Online video site Print newspaper advertisement Home builder Home book or magazine Billboard Television Relocation company All Buyers 88% 88 43 20 18 to 24 90% 100 * 33 25 to 44 98% 88 48 36 45 to 64 91% 87 42 44 65 or older 72% 87 40 43 27 50 75 42 35 13 5 70 10 62 31 37 30 32 34 3 27 13 5 3 2 * 67 * 33 * * 13 29 7 7 4 4 18 26 15 5 2 2 31 23 18 3 3 2 * Less than 1 percent U.S. AGE OF HOME BUYER Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Yard sign Open house Online video site Home builder Print newspaper advertisement Home book or magazine Billboard Television Relocation company All Buyers 89% 87 18 to 24 92% 90 25 to 44 94% 86 45 to 64 89% 89 65 or older 77% 88 57 54 51 48 29 20 64 58 37 23 16 16 71 67 52 49 26 18 47 44 52 49 31 21 33 32 43 42 32 21 20 13 6 3 3 21 10 5 2 3 17 13 5 4 4 23 14 5 4 5 24 14 4 2 2 The 2014 National Association of Realtors® Profile of Home Buyers and Selle THE HOME SEARCH PROCESS Exhibit 3-5 FREQUENCY OF USE OF DIFFERENT INFORMATION SOURCES (Percentage Distribution) Florida FREQUENCY OF USE OF DIFFERENT INFORMATION SOURCES (Percentage Distribution) Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Yard sign Open house Online video site Home builder Print newspaper advertisement Home book or magazine Billboard Television Relocation company Frequently 74% 68 33 Occasionally 15% 20 18 Rarely or not at all 12% 12 49 30 15 12 13 11 5 2 1 1 1 15 28 28 19 16 15 10 4 2 2 56 57 60 68 74 80 87 95 97 98 Florida Online website 74 Real estate agent Mobile or tablet website or… 18 30 Yard sign Online video site 57 28 13 Home builder 56 28 12 60 19 11 68 16 5 74 15 Home book or magazine 2 80 10 87 Billboard 1 4 95 Television 12 97 Relocation company 12 * Less than 1 percent 0% 12 49 15 15 Open house 12 20 33 Mobile or tablet search engine Print newspaper advertisement 15 68 98 20% 40% Frequently 60% Occasionally 80% 100% Rarely or not at all FREQUENCY OF USE OF DIFFERENT INFORMATION SOURCES (Percentage Distribution) U.S. Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Yard sign Open house Online video site Home builder Print newspaper advertisement Home book or magazine Billboard Television Relocation company Frequently 77% 68 Occasionally 12% 19 Rarely or not at all 12% 12 41 37 18 14 12 8 4 3 2 1 1 16 17 33 34 17 12 16 10 4 3 2 43 46 50 53 72 80 80 87 95 97 96 U.S. Online website 77 Real estate agent 12 68 Mobile or tablet website or application 19 41 Mobile or tablet search engine 16 37 Yard sign 8 Print newspaper advertisement 4 Home book or magazine 3 50 34 12 Home builder 46 33 14 Online video site 53 17 72 12 80 16 80 10 87 Billboard 2 4 95 Television 1 3 97 Relocation company 12 0% 96 20% Frequently The 2014 National Association of Realtors® Profile of Home Buyers and Selle 43 17 18 Open house 12 12 40% Occasionally 60% 80% Rarely or not at all 100% THE HOME SEARCH PROCESS Exhibit 3-6 USEFULNESS OF INFORMATION SOURCES (Percentage Distribution Among Buyers that Used Each Source) USEFULNESS OF INFORMATION SOURCES (Percentage Distribution Among Buyers that Used Each Source ) Florida Florida Very Somewhat Useful Useful Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Home builder Online video site Open house Yard sign Relocation company Billboard Print newspaper advertisement Television Home book or magazine Real estate agent Mobile or tablet search engine 77% 79 20% 17 3% 4 67 32 1 64 49 41 29 35 22 21 34 37 51 58 53 78 71 Online website Not Useful 2 14 8 13 13 * 7 77 79 Mobile or tablet website or… 67 Home builder 49 Yard sign Billboard 21 Print newspaper advertisement 66 29 59 21 29 23 8 13 53 13 78 0 71 13 7 66 21 43 Home book or magazine 14 58 Television 13 43 18 37 35 22 1 2 51 29 Relocation company 4 34 41 Open house 3 17 32 64 Online video site 20 29 18 29 59 0% 20% 40% Very Useful 23 60% 80% Somewhat Useful 100% Not Useful USEFULNESS OF INFORMATION SOURCES (Percentage Distribution Among Buyers that Used Each Source ) U.S. U.S. Online website Very Somewhat Useful Useful Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Home builder Online video site Open house Yard sign Relocation company Billboard Print newspaper advertisement Television Home book or magazine Not Useful 82% 78 16% 19 2% 3 72 67 43 44 38 35 33 25 27 31 46 49 54 57 53 63 2 3 11 7 8 8 14 13 18 14 17 63 65 62 19 20 21 82 Real estate agent 78 Mobile or tablet website or… Home builder 43 44 Open house Billboard 54 8 8 53 25 14 63 13 63 14 19 65 17 0% 7 57 18 Television 11 49 33 Print newspaper advertisement 3 46 35 Relocation company 2 31 38 Yard sign 3 27 67 Online video site 20 62 20% Very Useful 2 19 72 Mobile or tablet search engine Home book or magazine The 2014 National Association of Realtors® Profile of Home Buyers and Selle 16 40% 21 60% Somewhat Useful 80% Not Useful 100% THE HOME SEARCH PROCESS Exhibit 3-7 LENGTH OF SEARCH, BY REGION (Median) BUYERS WHO PURCHASED A HOME IN THE Number of Weeks Searched 2001 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Number of homes viewed 10 U.S. 7 8 8 8 8 8 10 12 12 12 12 12 10 10 Northeast 7 10 12 10 12 12 12 12 14 12 12 12 12 12 Midwest 7 8 8 8 8 8 10 10 10 10 12 10 10 10 South 7 8 8 8 8 8 8 10 10 10 10 10 10 10 West 7 6 8 6 8 8 10 12 12 12 12 12 10 10 10 10 10 10 10 10 Florida The 2014 National Association of Realtors® Profile of Home Buyers and Selle THE HOME SEARCH PROCESS Exhibit 3-8 LENGTH OF SEARCH FOR BUYERS WHO USED AN AGENT, BY FIRST-TIME AND REPEAT BUYERS (Median Weeks) Florida All Buyers Total number of weeks searched Number of weeks searched before contacting agent Buyers who First-time Used an Agent Buyers 10 3 10 3 Repeat Buyers 12 3 10 3 LENGTH OF SEARCH FOR BUYERS WHO USED AN AGENT, BY AGE AND BY FIRST-TIME AND REPEAT BUYERS (Median) Florida 14 12 12 10 10 10 10 8 6 3 4 3 3 2 0 All Buyers Buyers who Used an First-time Buyers Agent Total number of weeks searched Repeat Buyers Number of weeks searched before contacting agent U.S. All Buyers Total number of weeks searched Number of weeks searched before contacting agent Buyers who First-time Used an Agent Buyers 10 N/A 10 2 Repeat Buyers 12 3 10 2 LENGTH OF SEARCH FOR BUYERS WHO USED AN AGENT, BY AGE AND BY FIRST-TIME AND REPEAT BUYERS (Median) U.S. 14 12 12 10 10 10 10 8 6 4 3 2 2 2 0 All Buyers Buyers who Used an Agent Total number of weeks searched First-time Buyers Number of weeks searched before contacting agent NA=Not applicable The 2014 National Association of Realtors® Profile of Home Buyers and Selle Repeat Buyers THE HOME SEARCH PROCESS Exhibit 3-9 WHERE BUYER FOUND THE HOME THEY PURCHASED, 2001-2014 (Percentage Distribution) Florida Real estate agent Internet Yard sign/open house sign Friend, relative or neighbor Home builder or their agent Print newspaper advertisement Directly from sellers/Knew the sellers Home book or magazine Other 2014 36% 39 8 6 8 1 1 0 * U.S. Internet Real estate agent Yard sign/open house sign Friend, relative or neighbor Home builder or their agent Directly from sellers/Knew the sellers Print newspaper advertisement Home book or magazine Other * Less than 1 percent 2001 8% 48 15 8 3 4 7 2 5 2003 11% 41 16 7 7 4 7 1 6 100% 90% 80% 5 6 2 1 7 7 4 4 3 7 8 7 70% 2004 15% 38 16 7 7 5 5 2 4 4 2 5 2005 24% 36 15 7 7 3 5 1 -- 2006 24% 36 15 8 8 3 5 1 -1 5 0 1 5 3 3 5 7 8 7 7 8 60% 16 2008 32% 34 15 7 7 2 3 1 -- 2009 36% 36 12 6 5 2 2 * -0 1 3 3 2010 37% 38 11 6 4 2 2 * -- 2011 40% 35 11 6 5 2 2 * -0 1 3 2 7 8 2012 42% 34 10 6 5 2 1 * -0 2 2 5 6 2013 43% 33 9 6 5 2 1 * 1 2014 43% 33 9 6 5 3 1 * -- 0* 2 2 4 2015 44% 33 9 6 6 2 1 * -2* 2 5 0 1* 2 5 1 1* 2 0 1* 3 5 5 6 6 2 6 6 6 6 6 11 11 10 9 9 9 33 33 33 44% 7 8 12 15 7 14 15 15 2007 29% 34 14 8 8 3 3 1 -- 15 16 38 35 34 36 50% 34 34 36 40% 30% 48 36 38 41 20% 29% 24% 10% 8% 11% 32% 36% 37% 2009 2010 40% 42% 43% 43% 2011 2012 2013 2014 24% 15% 0% 2001 Internet 2003 Real estate agent The 2014 National Association of Realtors® Profile of Home Buyers and Selle 2004 2005 Yard sign/open house sign 2006 Friend, relative or neighbor 2007 2008 Home builder or their agent Directly from sellers/Knew the sellers Print newspaper advertisement Home book or magazine 2015 Other THE HOME SEARCH PROCESS Exhibit 3-10 BUYER INTEREST IN PURCHASING A HOME IN FORECLOSURE, BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percent of Respondents) Florida Did not consider purchasing a home in foreclosure Considered purchasing a home in foreclosure, but did not: Could not find the right home The process was too difficult or complex The home was in poor condition The home price was too high The neighborhood was undesirable Financing options were not attractive First-time Repeat Buyers Buyers All Buyers 51% 41% 54% 25 12 16 5 5 4 27 19 25 10 8 7 24 9 13 3 4 3 BUYERS OF New Previously Homes Owned Homes 69% 45% 18 7 6 1 1 2 27 13 18 6 7 4 U.S. Did not consider purchasing a home in foreclosure Considered purchasing a home in foreclosure, but did not: Could not find the right home The process was too difficult or complex The home was in poor condition The home price was too high The neighborhood was undesirable Financing options were not attractive N/A- Not Applicable The 2014 National Association of Realtors® Profile of Home Buyers and Selle First-time Repeat Buyers Buyers All Buyers 59% 48% 64% 23 11 10 4 4 3 28 15 15 6 6 6 21 9 7 3 3 2 BUYERS OF New Previously Homes Owned Homes 76% 55% 14 6 5 4 3 2 25 12 11 4 4 3 THE HOME SEARCH PROCESS Exhibit 3-11 MOST DIFFICULT STEPS OF HOME BUYING PROCESS BY FIRST-TIME AND REPEAT BUYERS AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida Finding the right property Paperwork Understanding the process and steps No difficult steps Getting a mortgage Saving for the down payment Appraisal of the property Other All Buyers First-time Buyers Repeat Buyers 49% 24 9 19 15 10 5 6 51% 31 21 12 17 23 6 6 49% 21 4 22 15 5 5 6 BUYERS OF New Previously Homes Owned Homes 46% 17 7 22 15 13 3 9 51% 25 9 19 15 10 6 6 U.S. Finding the right property Paperwork Understanding the process and steps Getting a mortgage Saving for the down payment Appraisal of the property No difficult steps Other All Buyers First-time Buyers Repeat Buyers 51% 23 14 13 13 5 17 6 51% 29 30 17 25 7 9 5 51% 20 6 11 7 4 21 6 The 2014 National Association of Realtors® Profile of Home Buyers and Selle BUYERS OF New Previously Homes Owned Homes 43% 21 12 13 12 2 21 6 53% 24 14 13 13 6 16 6 THE HOME SEARCH PROCESS Exhibit 3-12 USE OF INTERNET TO SEARCH FOR HOMES, 2003-2015 U.S. Frequently 42% 53% 57% 59% 66% 69% 76% 74% 75% 79% 81% 80% 82% 74% 2003 2004 2005 2005 2007 2008 2009 2010 2011 2012 2013 2014 2015 Florida Occasionally 29% 24% 22% 21% 18% 18% 13% 15% 13% 11% 11% 12% 10% 15% 88% USE OF INTERNET TO SEARCH FOR HOMES 100% 90% 80% 18% 70% 24% 22% 13% 15% 13% 76% 74% 75% 2009 2010 2011 18% 11% 11% 79% 81% 2012 2013 12% 10% 15% 21% 60% 29% 50% 40% 30% 53% 20% 57% 59% 2005 2005 66% 69% 2007 2008 80% 82% 2014 2015 74% 42% 10% 0% 2003 2004 Frequently The 2014 National Association of Realtors® Profile of Home Buyers and Selle Occasionally Florida THE HOME SEARCH PROCESS Exhibit 3-13 ACTIONS TAKEN AS A RESULT OF INTERNET HOME SEARCH, FIRST-TIME AND REPEAT BUYERS (Percent of Respondents Among Buyers Who Used the Internet) Florida All First-time Repeat Buyers Buyers Buyers Drove by or viewed home 20% 30% 17% Walked through home viewed online 61 62 61 Found the agent used to search for or buy home 39 32 41 Requested more information 28 30 28 Looked for more information on how to get a mortgage and general 11 home 29 buyers tips 5 Pre-qualified for a mortgage online 12 15 11 Contacted builder/developer 15 18 13 Applied for a mortgage online 8 12 6 Found a mortgage lender online 38 43 37 U.S. Walked through home viewed online Saw exterior of homes/neighborhood, but did not walk through home Found the agent used to search for or buy home Requested more information Looked for more information on how to get a mortgage and general home buyers tips Pre-qualified for a mortgage online Contacted builder/developer Applied for a mortgage online Found a mortgage lender online The 2014 National Association of Realtors® Profile of Home Buyers and Selle All Buyers 65% First-time Buyers 61% Repeat Buyers 67% 38 33 27 39 35 32 37 32 25 14 13 17 10 8 27 14 18 12 13 7 12 17 9 6 THE HOME SEARCH PROCESS Exhibit 3-14 CHARACTERISTICS OF HOME SEARCHERS AND SEARCH ACTIVITY, BY USE OF INTERNET (Percentage Distribution) Florida Household Compostion Married couple Single female Single male Unmarried couple Other Median age (years) Median income (2013) Length of Search (Median weeks) All buyers First-time buyers Repeat buyers Number of Homes Visited (median) Used Internet to Did Not Use Internet Search to Search 67% 50% 16 21 7 18 7 9 3 3 16 73 $78,900 $78,900 * 17 16 10 6 12 6 4 * Less than 1 percent U.S. Household Compostion Married couple Single female Single male Unmarried couple Other Median age (years) Median income (2012) Length of Search (Median weeks) All buyers First-time buyers Repeat buyers Buyers using an agent Before contacting agent Number of Homes Visited (median) Used Internet to Did Not Use Internet Search to Search 68% 55% 14 21 8 15 7 5 2 4 42 65 $88,600 $64,400 10 5 10 5 12 6 10 4 10 * 3 * 10 5 * Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Selle THE HOME SEARCH PROCESS Exhibit 3-15 INFORMATION SOURCES USED IN HOME SEARCH, BY USE OF INTERNET (Percent of Respondents) Florida Online website Real estate agent Yard sign Mobile or tablet website or application Open house Mobile or tablet search engine Online video site Print newspaper advertisement Home builder Home book or magazine Billboard Television Relocation company Used Internet to Search Did Not Use Internet to Search 95% 90 44 11% 68 21 55 38 47 34 20 26 13 4 3 2 4 47 7 4 14 35 7 10 * * Used Internet to Search Did Not Use Internet to Search 94% 89 N/A 73 61 58 51 48 30 20 19 13 5 3 4 N/A N/A 38 38 N/A 22 27 10 8 5 3 * Less than 1 percent U.S. Online website Real estate agent Mobile or tablet website or application Mobile or tablet search engine Yard sign Open house Online video site Print newspaper advertisement Home builder Home book or magazine Billboard Television Relocation company N/A Not Applicable The 2014 National Association of Realtors® Profile of Home Buyers and Selle THE HOME SEARCH PROCESS Exhibit 3-16 WHERE BUYERS FOUND THE HOME THEY PURCHASED, BY USE OF INTERNET (Percentage Distribution) Florida Used Internet to Search Did Not Use Internet to Search 43% 33 8 7 6 1 2 0 3% 53 8 19 14 3 * * Used Internet to Search Did Not Use Internet to Search 47% 32 8 5 5 1 1 1 N/A 41 15 13 15 5 4 1 Internet Real estate agent Yard sign/open house sign Home builder or their agent Friend, relative or neighbor Print newspaper advertisement Directly from sellers/Knew the sellers Home book or magazine * Less than 1 percent U.S. Internet Real estate agent Yard sign/open house sign Home builder or their agent Friend, relative or neighbor Directly from sellers/Knew the sellers Print newspaper advertisement Billboard * Less than 1 percent 50% 47% 45% 41 40% 35% 32 30% 25% 20% 15 15 13 15% 8 10% 5 5% 5 5 1 0% 4 1 1 1 0% Internet Real estate Yard sign/open Home builder Friend, relative Directly from Print agent house sign or their agent or neighbor sellers/Knew newspaper the sellers advertisement Used Internet to Search The 2014 National Association of Realtors® Profile of Home Buyers and Selle Did Not Use Internet to Search Billboard THE HOME SEARCH PROCESS Exhibit 3-17 METHOD OF HOME PURCHASE, BY USE OF INTERNET (Percentage Distribution) Florida Used Internet to Search Did Not Use Internet to Search 85% 11 2 2 1 63% 23 6 6 3 Used Internet to Search Did Not Use Internet to Search 88% 7 2 2 1 71% 16 4 8 1 Through a real estate agent/broker Directly from builder or builder's agent Directly from previous owner whom buyer didn't know Directly from previous owner whom buyer knew Other * Less than 1 percent U.S. Through a real estate agent/broker Directly from builder or builder's agent Directly from previous owner whom buyer didn't know Directly from previous owner whom buyer knew Other 100% 90% 88% 80% 71% 70% 60% 50% 40% 30% 16 20% 7 10% 2 4 8 2 1 1 0% Through a real estate agent/broker Directly from builder or builder's agent Directly from previous owner Directly from previous owner whom buyer didn't know whom buyer knew Used Internet to Search The 2014 National Association of Realtors® Profile of Home Buyers and Selle Did Not Use Internet to Search Other THE HOME SEARCH PROCESS Exhibit 3-18 VALUE OF WEB SITE FEATURES (Percentage Distribution Among Buyers Who Used the Internet) Florida Photos Detailed information about properties for sale Virtual tours Interactive maps Real estate agent contact information Neighborhood information Detailed information about recently sold properties Pending sales/contract status Information about upcoming open houses Videos Real estate news or articles Very Useful 86% 78 41 42 34 35 23 23 19 23 7 Somewhat Useful 11% 20 33 40 40 47 46 39 42 32 29 Not Useful 2% 1 10 9 15 12 17 20 19 19 25 Did not use/Not Available 1% 1 16 8 12 7 15 18 19 27 40 Very Useful 8 22 24 33 37 40 42 42 45 84 87% Somewhat Useful 24 33 34 37 41 42 35 32 33 15 11% Not Useful 28 20 20 16 13 9 10 14 11 * 1% Did not use/Not Available 39 26 22 14 9 9 12 12 11 1 1% * Less than 1 percent U.S. Real estate news or articles Videos Information about upcoming open houses Pending sales/contract status Detailed information about recently sold properties Neighborhood information Virtual tours Real estate agent contact information Interactive maps Detailed information about properties for sale Photos Photos Detailed information about properties for sale Interactive maps 11% 1% 1% 84 15 45 Real estate agent contact information 42 Virtual tours 42 Neighborhood information 33 41 33 Information about upcoming open houses 24 Videos 22 Real estate news or articles 8 0% Somewhat Useful 37 34 24 12 9 9 13 9 16 20 33 12 10 42 14 22 20 28 01 11 14 35 37 Pending sales/contract status 11 32 40 Detailed information about recently sold properties Very Useful 87% 26 39 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Not Useful The 2014 National Association of Realtors® Profile of Home Buyers and Selle Did not use/Not Available THE HOME SEARCH PROCESS Exhibit 3-20 MOBILE SEARCH BY FIRST-TIME AND REPEAT BUYERS (Percent of Respondents Among those Who Used Mobile Search) Found my home with a mobile application Found my agent with a mobile application Did not search for homes on mobile device Found my home with a mobile application Found my agent with a mobile application Repeat Buyers 65 74 59 16 11 19 30 23 34 First-time Buyers All Buyers Repeat Buyers 65% 74% 59% 16% 11% 19% 74% 80% 70% First-time Buyers All Buyers 65% 59% 60% 50% 40% 30% 20% 19% 16% 11% 10% 0% All Buyers First-time Buyers Found my home with a mobile application The 2014 National Association of Realtors® Profile of Home Buyers and Selle Repeat Buyers Found my agent with a mobile application THE HOME SEARCH PROCESS Exhibit 3-21 SATISFACTION IN BUYING PROCESS (Percentage Distribution) Florida Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied 58% 33 5 5 SATISFACTION IN BUYING PROCESS Somewhat Dissatisfied 5% Very Dissatisfied 5% Very Satisfied 58% Somewhat Satisfied 32% U.S. Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied Somewhat Dissatisfied 7% 59% 32 7 3 SATISFACTION IN BUYING PROCESS Somewhat Satisfied 32% The 2014 National Association of Realtors® Profile of Home Buyers and Selle Very Dissatisfied 3% Very Satisfied 58% HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-1 Exhibit 4-2 Exhibit 4-3 Exhibit 4-4 Exhibit 4-5 Exhibit 4-6 Exhibit 4-7 Exhibit 4-8 Exhibit 4-9 Exhibit 4-10 Exhibit 4-11 Exhibit 4-12 Exhibit 4-13 Exhibit 4-14 Exhibit 4-15 Exhibit 4-16 Exhibit 4-17 Exhibit 4-18 Exhibit 4-19 Exhibit 4-20 Exhibit 4-21 Exhibit 4-22 Exhibit 4-24 METHOD OF HOME PURCHASE, 2001-2015 METHOD OF HOME PURCHASE, BY REGION METHOD OF HOME PURCHASE, NEW AND PREVIOUSLY OWNED HOMES METHOD OF HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD AGENT REPRESENTATION DISCLOSURE, FIRST-TIME AND REPEAT BUYERS BUYER REPRESENTATIVE ARRANGEMENT WITH AGENT, FIRST-TIME AND REPEAT BUYERS HOW REAL ESTATE AGENT WAS COMPENSATED WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS, BY ADULT COMPOSITION OF HOUSEHOLD BENEFITS PROVIDED BY REAL ESTATE AGENT DURING HOME PURCHASE PROCESS, FIRSTTIME AND REPEAT BUYERS HOW BUYER FOUND REAL ESTATE AGENT, FIRST-TIME AND REPEAT BUYERS HOW BUYER FOUND REAL ESTATE AGENT, BY ADULT COMPOSITION OF HOUSEHOLD HOW MANY TIMES CONTACTED AGENT BEFORE RECEIVED RESPONSE AND ORIGINAL FORM OF CONTACT NUMBER OF REAL ESTATE AGENTS INTERVIEWED BY FIRST-TIME AND REPEAT BUYERS MOST IMPORTANT FACTORS WHEN CHOOSING AN AGENT IMPORTANCE OF REAL ESTATE AGENT SKILLS AND QUALITIES AGENT SKILLS AND QUALITIES CONSIDERED 'VERY IMPORTANT' BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES AGENT SKILLS AND QUALITIES CONSIDERED 'VERY IMPORTANT' BY ADULT COMPOSITION OF HOUSEHOLD IMPORTANCE OF AGENT COMMUNICATIONS SATISFACTION WITH REAL ESTATE AGENT SKILLS AND QUALITIES WOULD BUYER USE REAL ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS HOW MANY TIMES BUYER RECOMMENDED TYPICAL AGENT The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 1 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-1 METHOD OF HOME PURCHASE, 2001-2015 (Percentage Distribution) Florida 2015 83% 11 5 Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner U.S. 2001 69% 15 15 Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner 2003 75% 14 9 2004 77% 12 9 2005 77% 12 9 2006 77% 13 9 2007 79% 12 7 2008 81% 10 6 2009 77% 8 5 2010 83% 6 5 2011 89% 7 4 2012 89% 6 5 2013 88% 7 5 2014 88% 7 5 100% 90% 80% 75% 70% 77% 77% 77% 12 9 12 9 13 9 79% 81% 12 7 10 6 89% 89% 88% 88% 87% 7 4 6 5 7 5 7 5 8 5 83% 77% 69% 60% 50% 40% 30% 20% 15 10% 14 9 8 5 6 5 0% 2001 2003 2004 2005 2006 Through a real estate agent or broker 2007 2008 2009 2010 Directly from builder or builder's agent The 2014 National Association of Realtors® Profile of Home Buyers and Selle 2011 2012 2013 2014 2015 Directly from the previous owner Chapter 4, Page 2 o 2015 87% 8 5 HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-2 METHOD OF HOME PURCHASE, BY REGION (Percentage Distribution) BUYERS WHO PURCHASED A HOME IN THE Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner Knew previous owner Did not know previous owner Florida 83% 11 5 2 3 U.S. 87% 8 5 3 2 Northeast 90% 3 7 4 3 The 2014 National Association of Realtors® Profile of Home Buyers and Selle Midwest 87% 4 8 4 4 South 84% 11 4 2 2 West 90% 7 3 2 1 Chapter 4, Page 3 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-3 METHOD OF HOME PURCHASE, NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner Knew previous owner Did not know previous owner BUYERS OF Previously New Homes Owned Homes All Buyers 83% 48% 93% 11 51 1 5 1 6 2 * 3 3 1 3 *Less than 1 percent U.S. BUYERS OF Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner Knew previous owner Did not know previous owner Previously All Buyers New Homes Owned Homes 87% 54% 93% 8 44 * 5 2 6 3 1 3 2 * 3 NA- Not Applicable The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 4 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-4 METHOD OF HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner Knew previous owner Did not know previous owner All Buyers 83% 11 5 2 3 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 83% 13 3 2 2 87% 8 6 3 3 82% 6 9 6 3 77% 13 10 * 10 92% * * * * *Less than 1 percent U.S. All Buyers Through a real estate agent or broker Directly from builder or builder's agent Directly from the previous owner Knew previous owner Did not know previous owner 87% 8 5 3 2 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 85% 9 5 3 2 The 2014 National Association of Realtors® Profile of Home Buyers and Selle 90% 5 5 2 3 89% 4 7 4 2 88% 6 6 2 4 84% 8 3 2 2 Chapter 4, Page 5 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-5 AGENT REPRESENTATION DISCLOSURE, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Disclosure Statement Signed? Yes, at first meeting Yes, when contract was written Yes, at some other time No Don’t know All Buyers 17% 17 9 35 23 First-time Buyers 10% 15 7 46 22 Repeat Buyers 19% 17 10 31 23 All Buyers 27% 22 12 22 18 First-time Buyers 22% 19 12 27 20 Repeat Buyers 29% 24 12 19 16 U.S. Disclosure Statement Signed? Yes, at first meeting Yes, when contract was written Yes, at some other time No Don’t know The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 6 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-6 BUYER REPRESENTATIVE ARRANGEMENT WITH AGENT, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Yes, a written arrangement Yes, an oral arrangement No Don’t know All Buyers 25% 20 39 15 First-time Buyers 19% 21 40 21 Repeat Buyers 28% 20 39 13 All Buyers 40% 18 29 13 First-time Buyers 37% 20 26 18 Repeat Buyers 42% 18 31 10 U.S. Yes, a written arrangement Yes, an oral arrangement No Don't know The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 7 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-7 HOW REAL ESTATE AGENT WAS COMPENSATED (Percentage Distribution) Florida All Types of Representation Paid by seller Paid by buyer and seller Paid by buyer only Other Don't know TYPE OF AGENT REPRESENTATION Seller or Seller and Buyer Buyer Only 58% 11 22 2 8 56% 12 26 1 6 60% 9 20 3 9 U.S. All Types of Representation Paid by seller Paid by buyer and seller Paid by buyer only Percent of sales price Flat fee Other Don't know Other Don’t know TYPE OF AGENT REPRESENTATION Seller or Seller and Buyer Buyer Only 56% 12 21 18 2 * 2 2 9 59% 12 22 18 2 * 2 1 6 53% 12 21 17 2 * 3 2 12 *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 8 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-8 WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS (Percentage Distribution) Help find the right home to purchase Help buyer negotiate the terms of sale Help with the price negotiations Determine what comparable homes were selling for Help with paperwork Help determining how much home buyer can afford Help find and arrange financing Help teach buyer more about neighborhood or area (restaurants, parks, public transportation) Help find renters for buyer's property Florida U.S. 59% 11% 10% 6% 5% 4% 3% 53% 12% 11% 7% 6% 4% 4% 2% 0% 1% 0% WHAT BUYERS WANT MOST FROM REAL ESTATE PROFESSIONALS (Percentage Distribution) Help determining how much home buyer can afford, 4% Florida Help find and arrange financing, 3% Help teach buyer more about neighborhood or area (restaurants, parks, public transportation), 2% Help find renters for buyer's property, 0% Help with paperwork, 5% Help find the right home to purchase, 59% Determine what comparable homes were selling for, 6% Help with the price negotiations, 10% Help buyer negotiate the terms of sale, 11% WHAT BUYERS WANT MOST FROM REAL ESTATE PROFESSIONALS (Percentage Distribution) U.S. Help determining how much home buyer can afford, 4% Help find and arrange financing, 4% Help teach buyer more about neighborhood or area (restaurants, parks, public transportation), 1%find renters for buyer's Help property, 0% Help find the right home to purchase, 53% Help with paperwork, 6% Determine what comparable homes were selling for, 7% Help with the price negotiations, 11% Help buyer negotiate the terms of sale, 12% The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 9 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-9 WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS OF All First-time Repeat New Previously Buyers Buyers Buyers Homes Owned Homes Help find the right home to purchase Help with the price negotiations Help buyer negotiate the terms of sale Determine what comparable homes were selling for Help with paperwork Help determining how much home buyer can afford Help find and arrange financing Help teach buyer more about neighborhood or area (restaurants, parks, public transportation) Other 59% 10 11 6 5 4 3 2 53% 9 9 6 8 11 4 * 61% 10 11 6 4 2 3 2 65% 3 5 13 5 3 5 3 58% 11 12 5 5 4 3 2 1 * 1 * 1 *Less than 1 percent U.S. Help find the right home to purchase Help buyer negotiate the terms of sale Help with the price negotiations Determine what comparable homes were selling for Help with paperwork Help determining how much home buyer can afford Help find and arrange financing Help teach buyer more about neighborhood or area Help find renters for buyer's property Other BUYERS OF All First-time Repeat New Previously Buyers Buyers Buyers Homes Owned Homes 53% 12 11 7 6 4 4 1 * 2 51% 12 11 6 7 6 5 1 * 1 53% 12 11 8 6 3 3 2 * 2 51% 12 11 6 7 6 5 1 * 1 *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 10 o 52% 13 11 7 6 4 4 1 * 2 HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-10 WHAT BUYERS WANT MOST FROM REAL ESTATE AGENTS, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD All Buyers Help find the right home to purchase Help with the price negotiations Help buyer negotiate the terms of sale Determine what comparable homes were selling for Help with paperwork Help determining how much home buyer can afford Help find and arrange financing Help teach buyer more about neighborhood or area (restaurants, parks, public transportation) Other Single Unmarried male couple Other 59% 10 11 6 5 4 59% 10 11 6 4 3 63% 9 12 4 5 5 52% 12 4 16 8 4 68% 9 9 * * 9 100% * * * * * 3 2 3 3 * * 4 * * * * * 1 1 * * 5 * ADULT COMPOSITION OF HOUSEHOLD U.S. All Buyers Help find the right home to purchase Help buyer negotiate the terms of sale Help with the price negotiations Determine what comparable homes were selling for Help with paperwork Help determining how much home buyer can afford Help find and arrange financing Help teach buyer more about neighborhood or area (restaurants, parks, public transportation) Help find renters for buyer's property Other Married Single couple female Married Single couple female 53% 12 11 7 6 4 4 52% 13 11 8 6 3 3 1 * 2 2 * 2 55% 10 12 5 6 7 3 1* 1 1 Single Unmarried male couple Other 57% 11 8 7 6 3 6 46% 13 14 9 7 5 5 51% 6 9 4 12 6 5 * 2 1 * 1 3 * 6 *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 11 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-11 BENEFITS PROVIDED BY REAL ESTATE AGENT DURING HOME PURCHASE PROCESS, FIRSTTIME AND REPEAT BUYERS (Percent of Respondents) Florida All Buyers First-time Buyers Repeat Buyers 53% 54 38 50 46 36 32 18 22 21 2 6 74% 58 46 45 52 32 30 24 13 30 * 6 46% 53 36 52 44 37 33 16 25 18 2 6 All Buyers First-time Buyers Repeat Buyers Helped buyer understand the process 60% Pointed out unnoticed features/faults with property 55 Negotiated better sales contract terms 48 Provided a better list of service providers (e.g. home inspector) 47 Improved buyer's knowledge of search areas 45 Negotiated a better price 37 Shortened buyer's home search 30 Provided better list of mortgage lenders 22 Expanded buyer's search area 20 Narrowed buyer's search area 17 None of the above 6 Other 2 79% 61 53 48 48 39 31 25 23 16 5 1 51% 52 45 47 43 36 30 21 19 17 6 2 Helped buyer understand the process Pointed out unnoticed features/faults with property Negotiated better sales contract terms Improved buyer's knowledge of search areas Provided a better list of service providers Negotiated a better price Shortened buyer's home search Provided better list of mortgage lenders Narrowed buyer's search area Expanded buyer's search area Other None of the above U.S. The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 12 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-12 HOW BUYER FOUND REAL ESTATE AGENT, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Internet Web site (without a specific reference) Visited an open house and met agent Saw contact information on For Sale/Open House sign Referred by another real estate agent/broker Personal contact by agent (telephone, e-mail, etc.) Referred through employer or relocation company Walked into or called office and agent was on duty Search engine Newspaper, Yellow Pages or home book ad Direct mail (newsletter, flyer, postcard, etc.) Mobile or tablet application Advertising specialty (calendar, magnet, etc.) Crowdsourcing through social media/knew the person through social media All Buyers First-time Buyers Repeat Buyers 36% 13 13 3 5 6 4 3 3 1 0 1 0 1 51% 2 13 1 5 6 6 1 * * * * 1 * 31% 16 13 4 5 6 4 3 4 2 0 1 * 1 * * * 0 * 0 All Buyers First-time Buyers Repeat Buyers 41% 12 10 5 5 5 4 3 2 1 1 * * * 50% 2 11 5 5 6 4 2 2 1 1 * * * 36% 17 10 5 5 5 4 4 3 1 1 1 * * * * * * 10 * 11 * 10 Saw the agent's social media page without a connection U.S. Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Internet Web site (without a specific reference) Visited an open house and met agent Saw contact information on For Sale/Open House sign Referred by another real estate agent/broker Personal contact by agent (telephone, e-mail, etc.) Referred through employer or relocation company Walked into or called office and agent was on duty Search engine Mobile or tablet application Newspaper, Yellow Pages or home book ad Direct mail (newsletter, flyer, postcard, etc.) Advertising specialty (calendar, magnet, etc.) Crowdsourcing through social media/knew the person through social media Saw the agent's social media page without a connection Other *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 13 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-13 HOW BUYER FOUND REAL ESTATE AGENT, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) ADULT COMPOSITION OF HOUSEHOLD Florida All Married Single Single Unmarried Buyers couple female male couple Other Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Internet Web site (without a specific reference) Visited an open house and met agent Saw contact information on For Sale/Open House sign Referred by another real estate agent/broker 36% 13 13 3 30% 16 13 5 47% 7 7 * 31% * 19 * 57% 9 22 * 50% * 8 * 5 6 6 7 2 9 4 * 4 * * * Personal contact by agent (telephone, e-mail, etc.) 4 3 9 12 * 8 Referred through employer or relocation company 3 2 3 8 * * Walked into or called office and agent was on duty Search engine Newspaper, Yellow Pages or home book ad Direct mail (newsletter, flyer, postcard, etc.) Mobile or tablet application Advertising specialty (calendar, magnet, etc.) Crowdsourcing through social media/knew the person through social media Saw the agent's social media page without a connection 3 1 0 1 0 1 3 2 * 1 1 1 5 * * * * * 4 * 4 * * * * * * * * * * * * * * * * * * * * * 0 1 * * * * ADULT COMPOSITION OF HOUSEHOLD U.S. All Married Single Single Unmarried Buyers couple female male couple Other Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Internet Web site (without a specific reference) Referred by another real estate agent/broker Visited an open house and met agent Saw contact information on For Sale/Open House sign 41% 12 10 5 5 40 13 11 5 6 43 10 9 6 3 39 10 10 5 2 46 6 11 4 8 45 9 12 5 4 5 6 7 8 Personal contact by agent (telephone, e-mail, etc.) 4 4 5 8 1 4 Referred through employer or relocation company 3 4 3 3 2 2 Walked into or called office and agent was on duty Search engine Mobile or tablet application Newspaper, Yellow Pages or home book ad Advertising specialty (calendar, magnet, etc.) Direct mail (newsletter, flyer, postcard, etc.) Crowdsourcing through social media/knew the person through social media Saw the agent's social media page without a connection Other 2 1 1 * * * * 2 1 1 3 1 1 1 1 * * * 3 2 2 1 * * * 3 * 1 1 * * * 1 * * * * * * * * 10 * 9 * 11 * 13 * 9 * 17 * 4 1 *Less than 1 percent The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 14 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-14 HOW MANY TIMES CONTACTED AGENT BEFORE RECEIVED RESPONSE AND ORIGINAL FORM OF CONTACT (Median, Percentage Distribution) Florida Phone call 40% E-mail 15 Contacted friend/family 8 Web form on home listing website 7 Text message 3 Through agent's website 3 Social Media (FaceBook, Twitter, LinkedIn, etc.)1 Talked to them in person 24 Number of Times Contacted (median) 1 U.S. Phone call 44% Talked to them in person 20 E-mail 17 Contacted friend/family 9 Web form on home listing website 5 Text message 3 Through agent's website 2 Social Media (FaceBook, Twitter, LinkedIn, etc.)1 Number of Times Contacted (median) 1 The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 15 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-15 NUMBER OF REAL ESTATE AGENTS INTERVIEWED BY FIRST-TIME AND REPEAT BUYERS (Percentage Distribution) Florida One Two Three Four or more All Buyers 66% 19 8 7 First-time Buyers 64% 21 8 8 Repeat Buyers 66% 19 9 7 All Buyers First-time Buyers Repeat Buyers 67% 20 9 5 62% 22 10 6 70% 18 8 4 U.S. One Two Three Four or more Repeat Buyers 70% First-time Buyers 18 62% All Buyers 22 67% 0% 20% One Two 10 20 40% 60% Three Four or more 8 80% The 2014 National Association of Realtors® Profile of Home Buyers and Selle 9 4 6 5 100% Chapter 4, Page 16 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-16 MOST IMPORTANT FACTORS WHEN CHOOSING AN AGENT (Percentage Distribution) Reputation of agent Agent is honest and trustworthy Agent is friend or family member Agent's knowledge of the neighborhood Agent has caring personality/good listener Agent is timely with responses Agent seems 100% accessible because of use of technology like tablet or smart phone Florida 19% 18% 14% 20% U.S. 23% 21% 16% 13% 7% 7% 8% 7% 7% 5% Agent's association with a particular firm 4% 3% Professional designations held by agent Other 2% 1% 1% 1% MOST IMPORTANT FACTORS IN CHOOSING AN AGENT MOST IMPORTANT FACTORS IN CHOOSING AN AGENT (Percentage Distribution) (Percentage Distribution) Agent seems 100% accessible because of use of technology like tablet or smart phone, 7% Florida U.S. Agent's association with a particular firm, 4% Agent seems 100% accessible because of Agent's association with Professional designations use of technology like a particular firm, 3% held by agent, tablet or smart phone, 1% 5% Other, 1% Reputation of agent, 19% Reputation of agent, 23% Agent is timely with responses, 7% Agent is timely with responses, 7% Agent has caring personality/good listener, 8% Agent has caring personality/good listener, 7% Agent is honest and trustworthy, 18% Agent's knowledge of the neighborhood, 13% Agent is honest and trustworthy, 21% Agent's knowledge of the neighborhood, 20% Agent is friend or family member, 14% The 2014 National Association of Realtors® Profile of Home Buyers and Selle Agent is friend or family member, 16% Chapter 4, Page 17 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-17 IMPORTANCE OF REAL ESTATE AGENT SKILLS AND QUALITIES (Percentage Distribution) Florida Very Important Somewhat Important Not Important 96% 92 92 91 86 81 79 83 49 4% 7 8 9 14 17 21 16 42 0% 1 * 0 0 2 1 1 9 Very Important Somewhat Important Not Important 46 77 79 83 86 90 92 93 97% 45 20 19 16 13 9 7 7 3% 9 3 1 1 1 1 1 0 0% Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology U.S. Skills with technology Knowledge of local area People skills Negotiation skills Communication skills Knowledge of real estate market Knowledge of purchase process Responsiveness Honesty and integrity *Less than 1 percent Honesty and integrity 97% 3% 0% Responsiveness 93 7 0 Knowledge of purchase process 92 7 1 Knowledge of real estate market 90 9 Communication skills 86 Negotiation skills 13 83 People skills Knowledge of local area 10 Very Important 20 45 30 40 1 20 46 0 1 19 77 Skills with technology 1 16 79 50 Somewhat Important The 2014 National Association of Realtors® Profile of Home Buyers and Selle 60 70 1 3 9 80 90 100 Not Important Chapter 4, Page 18 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-18 AGENT SKILLS AND QUALITIES CONSIDERED 'VERY IMPORTANT' BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percent of Respondents) Florida Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology All Buyers First-time Buyers 96% 92 92 91 86 81 79 83 49 99% 97 95 92 88 88 87 80 51 All Buyers First-time Buyers 97% 92 93 90 86 83 79 77 46 97% 95 93 88 88 83 81 73 45 BUYERS OF Repeat New Previously Buyers Homes Owned Homes 95% 90 91 90 85 79 76 84 48 88% 81 83 85 75 70 68 80 44 97% 93 93 91 87 83 80 83 49 U.S. Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology BUYERS OF Repeat New Previously Buyers Homes Owned Homes The 2014 National Association of Realtors® Profile of Home Buyers and Selle 97% 90 93 91 85 83 79 79 47 94% 89 90 88 84 80 75 74 51 98% 92 93 90 86 83 80 77 46 Chapter 4, Page 19 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-19 AGENT SKILLS AND QUALITIES CONSIDERED 'VERY IMPORTANT' BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology All Buyers Married couple Single female 96% 92 92 91 86 81 79 83 49 96% 93 92 92 86 81 78 86 49 98% 91 91 93 86 89 79 75 45 Single Unmarried male couple 96% 92 88 88 92 80 89 84 60 100% 96 100 91 91 82 82 82 55 Other 83% 83 92 75 67 67 67 75 33 U.S. All Buyers Honesty and integrity Knowledge of purchase process Responsiveness Knowledge of real estate market Communication skills Negotiation skills People skills Knowledge of local area Skills with technology 97% 92 93 90 86 83 79 77 46 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 97% 91 94 91 87 82 80 78 46 The 2014 National Association of Realtors® Profile of Home Buyers and Selle 99% 95 95 92 88 85 83 77 51 94% 89 86 88 80 79 71 71 42 99% 95 94 92 85 86 79 74 41 93% 90 89 82 76 76 71 75 34 Chapter 4, Page 20 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-20 IMPORTANCE OF AGENT COMMUNICATIONS (Percent of Respondents) Florida First-time All Buyers Buyers Calls personally to inform of activities Sends postings as soon as a property is listed/the price changes/under contract Sends emails about specific needs Can send market reports on recent listings and sales Sends property info and communicates via text message Has a web page Has a mobile site to show properties Sends an email newsletter Advertises in newspapers Is active on Facebook Has a blog Repeat Buyers 80% 81% 79% 72 54 74 66 71 49 49 44 51 55 27 28 11 4 12 2 64 26 34 8 5 12 1 52 28 25 12 4 12 2 All Buyers First-time Buyers Repeat Buyers 78% 76% 79% 68 66 69 55 54 58 59 54 51 51 29 27 12 9 5 2 46 29 27 11 8 4 1 54 29 27 12 9 6 2 U.S. Calls personally to inform of activities Sends postings as soon as a property is listed/the price changes/under contract Sends property info and communicates via text message Sends emails about specific needs Can send market reports on recent listings and sales Has a web page Has a mobile site to show properties Is active on Facebook/Twitter Sends an email newsletter Advertises in newspapers Has a blog The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 21 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-21 SATISFACTION WITH REAL ESTATE AGENT SKILLS AND QUALITIES (Percentage Distribution) Florida Knowledge of purchase process Honesty and integrity Knowledge of real estate market People skills Responsiveness Knowledge of local area Communication skills Skills with technology Negotiation skills Very Satisfied 85% 90 84 85 86 85 85 80 74 Somewhat Satisfied 12% 6 14 13 10 12 13 17 21 Not Satisfied 2% 4 3 2 4 3 2 3 5 Very Satisfied 75 80 82 82 85 85 86 87 88% Somewhat Satisfied 20 17 14 15 12 12 13 11 10% Not Satisfied 6 3 4 3 3 3 2 2 3% U.S. Negotiation skills Skills with technology Communication skills Knowledge of local area Responsiveness People skills Knowledge of real estate market Knowledge of purchase process Honesty and integrity Honesty and integrity 88% 10% 3% Knowledge of purchase process 87 11 2 Knowledge of real estate market 86 13 2 People skills 85 12 3 Responsiveness 85 12 3 Knowledge of local area 82 15 3 Communication skills 82 14 4 17 3 Skills with technology 80 Negotiation skills 75 0% 10% Very Satisfied 20% 30% 40% 20 50% Somewhat Satisfied The 2014 National Association of Realtors® Profile of Home Buyers and Selle 60% 70% 80% 6 90% 100% Not Satisfied Chapter 4, Page 22 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-22 WOULD BUYER USE REAL ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS (Percentage distribution) Florida Definitely Probably Probably Not Definitely Not Don’t Know 75% 14% 4% 6% 1% WOULD BUYER USE ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS (Percentage Distribution) 80% 75% 70% 60% 50% 40% 30% 20% 14% 10% 4% 6% 1% 0% Definitely U.S. Definitely Probably Probably Not Definitely Not Don't Know All Buyers 72% 16 5 5 2 Probably Probably Not Definitely Not Don’t Know WOULD BUYER USE ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS (Percentage Distribution) 80% 70% 60% 50% 40% 30% 20% 10% 0% 72% 16 5 Definitely Probably The 2014 National Association of Realtors® Profile of Home Buyers and Selle Probably Not 5 Definitely Not 2 Don't Know Chapter 4, Page 23 o HOME BUYING AND REAL ESTATE PROFESSIONALS Exhibit 4-23 HOW MANY TIMES BUYER RECOMMENDED TYPICAL AGENT (Percentage distribution) Florida All Buyers None One time Two times Three times 4 or more Times recommended since buying (median) U.S. None One time Two times Three times Four or more times Times recommended since buying (median) 36% 15 19 12 18 1 All Buyers 36% 15 19 11 19 1 The 2014 National Association of Realtors® Profile of Home Buyers and Selle Chapter 4, Page 24 o FINANCING THE HOME PURCHASE Exhibit 5-1 Exhibit 5-2 Exhibit 5-3 Exhibit 5-4 Exhibit 5-5 Exhibit 5-6 Exhibit 5-7 Exhibit 5-8 Exhibit 5-9 Exhibit 5-10 Exhibit 5-11 Exhibit 5-12 Exhibit 5-13 Exhibit 5-14 Exhibit 5-15 Exhibit 5-16 Exhibit 5-17 Exhibit 5-18 Exhibit 5-19 Exhibit 5-20 BUYERS WHO FINANCED THEIR HOME PURCHASE, BY AGE BUYERS WHO FINANCED THEIR HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD PERCENT OF HOME FINANCED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES SOURCES OF DOWNPAYMENT, FIRST-TIME AND REPEAT BUYERS SOURCES OF DOWNPAYMENT, BY ADULT COMPOSITION OF HOUSEHOLD LENGTH OF TIME TO SAVE FOR A DOWNPAYMENT, FIRST-TIME AND REPEAT BUYERS LENGTH OF TIME TO SAVE FOR A DOWNPAYMENT, BY ADULT COMPOSITION OF HOUSEHOLD YEARS DEBT DELAYED HOME BUYERS FROM SAVING FOR A DOWNPAYMENT OR BUYING A HOME EXPENSES THAT DELAYED SAVING FOR A DOWNPAYMENT OR SAVING FOR A HOME PURCHASE, BY FIRST-TIME AND REPEAT BUYERS EXPENSES THAT DELAYED SAVING FOR A DOWNPAYMENT OR SAVING FOR A HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD SACRIFICES MADE TO PURCHASE HOME, BY FIRST-TIME AND REPEAT BUYERS SACRIFICES MADE TO PURCHASE HOME, BY ADULT COMPOSITION OF HOUSEHOLD DIFFICULTY OF MORTGAGE APPLICATION AND APPROVAL PROCESS, BY FIRST-TIME AND REPEAT BUYERS DIFFICULTY OF MORTGAGE APPLICATION AND APPROVAL PROCESS, BY ADULT COMPOSITION OF HOUSEHOLD BUYERS WHO HAVE STUDENT LOAN DEBT BUYER PREVIOUSLY SOLD A DISTRESSED PROPERTY (SHORT SALE OR FORECLOSURE) TYPE OF MORTGAGE, FIRST-TIME AND REPEAT BUYERS TYPE OF LOAN, FIRST-TIME AND REPEAT BUYERS BUYERS' VIEW OF HOMES AS A FINANCIAL INVESTMENT, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES BUYERS' VIEW OF HOMES AS A FINANCIAL INVESTMENT, BY ADULT COMPOSITION OF HOUSEHOLD The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 5, Page 1 o FINANCING THE HOME PURCHASE Exhibit 5-1 BUYERS WHO FINANCED THEIR HOME PURCHASE, BY AGE (Percent of Respondents) Florida All Buyers 18 to 24 25 to 44 45 to 64 65 or older 78% 100% 96% 78% 60% BUYERS WHO FINANCED THEIR HOME PURCHASE, BY AGE (Percent of Respondents) Florida 100% 100% 80% 96% 78% 78% 60% 60% 40% 20% 0% All Buyers 18 to 24 25 to 44 45 to 64 65 or older Age U.S. All Buyers 18 to 24 25 to 44 45 to 64 65 or older 86% 98% 97% 84% 63% BUYERS WHO FINANCED THEIR HOME PURCHASE, BY AGE (Percent of Respondents) U.S. 98% 100 97% 86% 84% 80 63% 60 40 20 0 All Buyers 18 to 24 25 to 44 45 to 64 65 or older Age The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 5, Page 2 o FINANCING THE HOME PURCHASE Exhibit 5-2 BUYERS WHO FINANCED THEIR HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents) Florida All Buyers All Buyers First-time Buyers Repeat Buyers 78% 94 72 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple 81% 98 77 72% 89 60 70% 86 65 70% 100 59 Other 69% 83 57 U.S. All Buyers All Buyers First-time Buyers Repeat Buyers 86% 95 82 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple 87% 96 84 The 2015 National Association of Realtors® Profile of Home Buyers and Selle 83% 94 75 86% 91 81 92% 98 83 Other 81% 91 75 Chapter 5, Page 3 o FINANCING THE HOME PURCHASE Exhibit 5-3 PERCENT OF HOME FINANCED BY FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS OF Less than 50% 50% to 59% 60% to 69% 70% to 79% 80% to 89% 90% to 94% 95% to 99% 100% – Financed the entire purchase price with a mortgage Median percent financed All Buyers 10% 5 5 12 18 13 22 15 First-time Buyers 5% 2 2 8 11 20 38 14 Repeat Buyers 13% 6 6 14 21 10 15 15 New Homes 17% 4 4 14 21 3 19 17 Previously Owned Homes 8% 5 4 12 17 16 24 14 90% 96% 87% 90% 91% * Less than 1 percent U.S. BUYERS OF Less than 50% 50% to 59% 60% to 69% 70% to 79% 80% to 89% 90% to 94% 95% to 99% 100% – Financed the entire purchase price with a mortgage Median percent financed All Buyers First-time Buyers Repeat Buyers New Homes Previously Owned Homes 9% 3 4 13 22 15 20 14 7% 1 2 8 17 18 29 19 11% 5 5 15 25 13 15 12 11% 3 6 16 20 13 18 13 9% 4 3 12 23 15 20 15 90% 94% 86% 87% 90% The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 5, Page 4 o FINANCING THE HOME PURCHASE Exhibit 5-4 SOURCES OF DOWNPAYMENT, FIRST-TIME AND REPEAT BUYERS (Percent of Respondents Among those who Made a Downpayment) Florida Savings Proceeds from sale of primary residence Gift from relative or friend Sale of stocks or bonds 401k/pension fund including a loan Loan from relative or friend Equity from primary residence buyer continue to own Inheritance Individual Retirement Account (IRA) Loan or financial assistance from source other than employer Proceeds from sale of real estate other than primary residence Loan from financial institution other than a mortgage Loan or financial assistance through employer Other All Buyers First-time Buyers Repeat Buyers 58% 43 11 8 9 1 2 5 5 1 4 1 * 4 74% 8 33 9 12 2 * 5 3 1 * 1 * 9 52% 55 4 7 8 1 3 5 6 2 5 1 * 3 All Buyers 5% 1% 1% 2% 2% 3% 4% 5% 8% 8% 13% 38% 60% First-time Buyers 6% 1% 2% 1% 1% 5% 4% 5% 8% 8% 27% 3% 81% Repeat Buyers 4% 1% 1% 3% 3% 2% 4% 4% 7% 8% 7% 53% 51% U.S. Other Loan from financial institution other than a mortgage Loan or financial assistance from source other than employer Equity from primary residence buyer continue to own Proceeds from sale of real estate other than primary residence Loan from relative or friend Individual Retirement Account (IRA) Inheritance Sale of stocks or bonds 401k/pension fund including a loan Gift from relative or friend Proceeds from sale of primary residence Savings * Less than 1 percent 60% Savings Proceeds from sale of primary residence Gift from relative or friend 51% 3% 53% 13% 7% 401k/pension fund including a loan 8% 8% 8% Sale of stocks or bonds 8% 8% 7% Inheritance 5% 5% 4% Individual Retirement Account (IRA) 4% 4% 4% Loan from relative or friend 3% 5% 2% Proceeds from sale of real estate other than primary residence 2% 1% 3% Equity from primary residence buyer continue to own 2% 1% 3% Loan or financial assistance from source other than employer 1% 2% 1% Loan from financial institution other than a mortgage 1% 1% 1% 81% 38% 27% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% All Buyers The 2015 National Association of Realtors® Profile of Home Buyers and Selle First-time Buyers Repeat Buyers Chapter 5, Page 5 o FINANCING THE HOME PURCHASE Exhibit 5-5 SOURCES OF DOWNPAYMENT, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents Among those who Made a Downpayment) Florida All Buyers Savings Proceeds from sale of primary residence Gift from relative or friend Sale of stocks or bonds 401k/pension fund including a loan Loan from relative or friend Equity from primary residence buyer continue to own Inheritance Individual Retirement Account (IRA) Loan or financial assistance from source other than employer Proceeds from sale of real estate other than primary residence Loan from financial institution other than a mortgage Loan or financial assistance through employer Other 58% 43 11 8 9 1 2 5 5 1 4 1 * 4 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 58% 43 9 6 9 0 3 5 6 1 5 1 * 5 50% 42 22 5 10 3 * 5 5 2 2 * * 8 57% 53 3 3 3 3 * 7 * * * * * * 68% 46 11 21 7 * 4 7 * 4 * * * * 55% 18 18 18 18 9 * * * * 18 9 * * U.S. All Buyers Savings 60% Proceeds from sale of primary residence 38 Gift from relative or friend 13 401k/pension fund including a loan 8 Sale of stocks or bonds 8 Inheritance 5 Individual Retirement Account (IRA) 4 Loan from relative or friend 3 Proceeds from sale of real estate other than primary residence 2 Equity from primary residence buyer continue to own 2 Loan or financial assistance from source other than employer 1 Loan from financial institution other than a mortgage 1 Loan or financial assistance through employer * Other 5 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 59% 43 12 7 7 4 4 3 2 2 1 1 * 4 52% 34 15 6 6 4 3 3 3 1 2 1 * 7 74% 22 8 9 9 6 5 2 2 3 1 * 1 3 72% 22 19 9 10 5 3 6 1 1 2 * * 4 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 5, Page 6 o 58% 27 11 18 14 11 4 6 7 7 * 5 * 6 FINANCING THE HOME PURCHASE Exhibit 5-6 LENGTH OF TIME TO SAVE FOR A DOWNPAYMENT, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution Among those who Made a Downpayment) Florida All First-time Buyers Buyers 6 months or less 6 to 12 months 12 to 18 months 18 to 24 months 24 months to 5 years More than 5 years 50% 14 6 6 11 12 Repeat Buyers 32% 23 11 11 15 9 57% 14 5 5 10 10 All First-time Buyers Buyers Repeat Buyers U.S. 6 months or less 6 to 12 months 12 to 18 months 18 to 24 months 24 months to 5 years More than 5 years 46% 14% 8% 7% 14% 10% 33% 18% 12% 9% 17% 10% 54% 12% 6% 5% 13% 11% 60% 50% 40% 54% 46% 33% 30% 18% 14% 12% 20% 10% 12% 8% 6% 7%9%5% 12 to 18 months 18 to 24 months 17% 14% 13% 10%10%11% 0% 6 months or less 6 to 12 months All Buyers The 2015 National Association of Realtors® Profile of Home Buyers and Selle First-time Buyers 24 months to More than 5 5 years years Repeat Buyers Chapter 5, Page 7 o FINANCING THE HOME PURCHASE Exhibit 5-7 LENGTH OF TIME TO SAVE FOR A DOWNPAYMENT, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution Among those who Made a Downpayment) Florida 6 months or less 6 to 12 months 12 to 18 months 18 to 24 months 24 months to 5 years More than 5 years All Buyers 50% 14 6 6 11 12 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple 53% 36% 45% 37% 16 19 10 21 7 12 5 5 5 14 5 5 11 10 20 11 8 10 15 21 Other 57% 14 * * 14 14 All Buyers 46% 14% 8% 7% 14% 10% ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple 48% 46% 39% 40% 13% 18% 14% 16% 8% 7% 11% 13% 7% 6% 6% 9% 14% 12% 19% 12% 10% 12% 11% 9% Other 52% 5% 7% 2% 22% 13% U.S. 6 months or less 6 to 12 months 12 to 18 months 18 to 24 months 24 months to 5 years More than 5 years 60% 52% 50% 48% 46% 46% 40% 39% 40% 30% 22% 18% 20% 14% 10% 19% 14% 8%7% 10% 13% 14% 8%7% 10% 12% 12% 7%6% 14% 11% 11% 16% 13% 12% 9% 9% 6% 13% 7% 5% 2% 0% All Buyers 6 months or less Married couple 6 to 12 months Single female 12 to 18 months The 2015 National Association of Realtors® Profile of Home Buyers and Selle Single male 18 to 24 months Unmarried couple 24 months to 5 years Other More than 5 years Chapter 5, Page 8 o FINANCING THE HOME PURCHASE Exhibit 5-8 YEARS DEBT DELAYED HOME BUYERS FROM SAVING FOR A DOWNPAYMENT OR BUYING A HOME (Percentage Distribution) Florida One year Two years Three years Four years Five years More than five years Median All Buyers First-time Buyers Repeat Buyers 10% 14 21 9 23 23 4 9% 12 21 3 39 15 5 11% 16 22 14 8 30 4 All Buyers First-time Buyers Repeat Buyers 16% 19 14 7 20 24 4 17% 21 13 8 19 22 3 15% 17 15 7 19 27 4 U.S. One year Two years Three years Four years Five years More than five years Median The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 5, Page 9 o FINANCING THE HOME PURCHASE Exhibit 5-9 EXPENSES THAT DELAYED SAVING FOR A DOWNPAYMENT OR SAVING FOR A HOME PURCHASE, BY FIRST-TIME AND REPEAT BUYERS (Percent of Respondents Who Reported Saving for a Down Payment was Difficult) Florida All First-time Buyers Buyers Repeat Buyers Share Saving for Downpayment was Most Difficult Task in Buying Process: Debt that Delayed Saving: 10% 23% 5% Student Loans Credit card debt Car loan Child care expenses Health care costs Other 36% 42 36 39 13 26 46% 32 41 36 9 23 11% 67 22 44 22 33 U.S. Share Saving for Downpayment was Most Difficult Task in Buying Process: Debt that Delayed Saving: Student Loans Credit card debt Car loan Child care expenses Health care costs Other Median Years Debt Delayed Home Purchase Among Those Who Had Difficulty Saving All Buyers 13% First-time Buyers Repeat Buyers 51% 47 35 18 13 17 3 The 2015 National Association of Realtors® Profile of Home Buyers and Selle 25% 7% 58% 47 37 15 13 11 3 36% 46 30 23 13 29 3 Chapter 5, Page 10 o FINANCING THE HOME PURCHASE Exhibit 5-10 EXPENSES THAT DELAYED SAVING FOR A DOWNPAYMENT OR SAVING FOR A HOME PURCHASE, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents Who Reported Saving for a Down Payment was Difficult) Florida All Buyers Married couple Single female Single male Unmarried couple Other Share Saving for Downpayment was Most Difficult Task in Buying Process: Debt that Delayed Saving: 10% 9% 10% 9% 10% 23% Student Loans Credit card debt Car loan Child care expenses Health care costs Other 36% 42 36 39 13 26 35% 47 35 41 18 24 75% 50 75 50 * * * * * 33 * 67 * 67 67 * * * 67% 33 * 67 33 33 All Buyers Married couple Single female Single male Unmarried couple Other Share Saving for Downpayment was Most Difficult Task in Buying Process: Debt that Delayed Saving: 13% 12% 10% 14% 23% 15% Student Loans Credit card debt Car loan Child care expenses Health care costs Other Median Years Debt Delayed Home Purchase Among Those Who Had Difficulty Saving 51% 47 35 18 13 17 3 53% 47 35 20 14 14 3 51% 56 27 11 11 25 5 42% 40 22 8 13 27 4 51% 40 53 8 7 15 4 50% 63 33 56 27 25 7 U.S. The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 5, Page 11 o FINANCING THE HOME PURCHASE Exhibit 5-11 SACRIFICES MADE TO PURCHASE HOME, BY FIRST-TIME AND REPEAT BUYERS (Percent of Respondents) Florida All Buyers First-time Buyers Repeat Buyers 28% 24 17 14 5 8 2 61 44% 44 32 26 8 7 * 40 23% 17 11 10 4 8 3 68 All Buyers First-time Buyers Repeat Buyers 3% 54% 7% 8% 15% 20% 25% 33% 3% 36% 9% 12% 20% 33% 39% 49% 3% 63% 6% 5% 12% 14% 18% 26% Cut spending on luxury items or non-essential items Cut spending on entertainment Cut spending on clothes Cancelled vacation plans Earned extra income through a second job Sold a vehicle or decided not to purchase a vehicle Other Did not need to make any sacrifices U.S. Other Did not need to make any sacrifices Sold a vehicle or decided not to purchase a vehicle Earned extra income through a second job Canceled vacation plans Cut spending on clothes Cut spending on entertainment Cut spending on luxury items or non-essential items 33% Cut spending on luxury items or non-essential items 49% 26% 25% Cut spending on entertainment 39% 18% 20% Cut spending on clothes 14% 33% 15% 20% Canceled vacation plans 12% 8% 12% 5% Earned extra income through a second job 7% 9% 6% Sold a vehicle or decided not to purchase a vehicle Did not need to make any sacrifices 63% 3% 3% 3% Other 0% All Buyers 54% 36% 10% First-time Buyers The 2015 National Association of Realtors® Profile of Home Buyers and Selle 20% 30% 40% 50% 60% 70% Repeat Buyers Chapter 5, Page 12 o FINANCING THE HOME PURCHASE Exhibit 5-12 SACRIFICES MADE TO PURCHASE HOME, BY ADULT COMPOSITION OF HOUSEHOLD (Percent of Respondents) Florida All Buyers Cut spending on luxury items or non-essential items Cut spending on entertainment Cut spending on clothes Cancelled vacation plans Earned extra income through a second job Sold a vehicle or decided not to purchase a vehicle Other Did not need to make any sacrifices 28% 24 17 14 5 8 2 61 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 27% 21 16 13 6 9 2 64 30% 31 22 15 6 5 2 55 24% 15 9 12 * 12 * 61 30% 27 13 23 * 3 7 60 39% 39 23 15 * * 8 46 U.S. All Buyers Cut spending on luxury items or non-essential items Cut spending on entertainment Cut spending on clothes Canceled vacation plans Earned extra income through a second job Sold a vehicle or decided not to purchase a vehicle Other Did not need to make any sacrifices The 2015 National Association of Realtors® Profile of Home Buyers and Selle 33% 25 20 15 8 7 3 54 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 32% 23 18 14 7 8 3 56 34% 28 27 13 9 6 3 52 29% 26 17 16 7 8 3 58 45% 36 28 21 7 7 4 43 Chapter 5, Page 13 o 30% 31 25 15 2 2 8 56 FINANCING THE HOME PURCHASE Exhibit 5-13 DIFFICULTY OF MORTGAGE APPLICATION AND APPROVAL PROCESS, BY FIRST-TIME AND REPEAT BUYERS (Percentage Distribution Among those who Financed their Home Purchase) Florida Much more difficult than expected Somewhat more difficult than expected Not difficult/No more difficult than expected Easier than expected All Buyers 22% 20 41 16 First-time Buyers 21% 21 39 20 Repeat Buyers 23% 20 42 15 Repeat Buyers First-time Buyers All Buyers 15% 22% 47% 16% 17% 28% 35% 20% 16% 24% 43% 17% * Less than 1 percent U.S. Much more difficult than expected Somewhat more difficult than expected Not difficult/No more difficult than expected Easier than expected All Buyers 16% First-time Buyers 17% Repeat Buyers 24% 28% 15% 0% 10% 43% 35% 22% 20% 30% 17% 20% 47% 40% 50% 60% 16% 70% 80% Much more difficult than expected Somewhat more difficult than expected Not difficult/No more difficult than expected Easier than expected The 2015 National Association of Realtors® Profile of Home Buyers and Selle 90% 100% Chapter 5, Page 14 o FINANCING THE HOME PURCHASE Exhibit 5-14 DIFFICULTY OF MORTGAGE APPLICATION AND APPROVAL PROCESS, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution Among those who Financed their Home Purchase) Florida Much more difficult than expected Somewhat more difficult than expected Not difficult/No more difficult than expected Easier than expected All Buyers 22% 20 41 16 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other 23% 23 39 15 15% 13 52 20 9% 22 52 17 38% 14 38 10 11% 33 33 22 * Less than 1 percent U.S. ADULT COMPOSITION OF HOUSEHOLD Unmarrie Single Single Married All Other d couple male female couple Buyers Much more difficult than expected Somewhat more difficult than expected Not difficult/No more difficult than expected Easier than expected All Buyers 16% Married couple 18% Single male 17% Unmarried couple 18% 10% 18% 18% 43% 21% 16% 24% 43% 17% 17% 44% 17% 43% 21% 37% 28% 30% 17% 41% 28% 20% 15% 24% 44% 17% 43% 28% 18% 0% 17% 28% 37% 17% 24% 15% Other 15% 28% 41% 16% 24% 15% Single female 18% 28% 37% 17% 16% 37% 40% 50% 60% 17% 70% Much more difficult than expected Somewhat more difficult than expected Not difficult/No more difficult than expected Easier than expected The 2015 National Association of Realtors® Profile of Home Buyers and Selle 80% 90% Chapter 5, Page 15 o 100% FINANCING THE HOME PURCHASE Exhibit 5-15 BUYERS WHO HAVE STUDENT LOAN DEBT (Percenage Distribution) Florida Have student loan debt Under $10,000 $10,000 to $24,999 $25,000 to $49,999 $50,000 to $74,999 $75,000 or more Median amount of student loan debt All Buyers First-time Buyers Repeat Buyers 19% 25% 28 26 8 13 $21,500 37% 31% 23 26 8 13 $15,000 12% 19% 32 27 8 14 $22,000 All Buyers First-time Buyers Repeat Buyers 25% 21% 28 22 13 16 $25,000 41% 21% 28 21 12 19 $25,000 17% 22% 29 23 13 13 $25,000 U.S. Have student loan debt Under $10,000 $10,000 to $24,999 $25,000 to $49,999 $50,000 to $74,999 $75,000 or more Median amount of student loan debt The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 5, Page 16 o FINANCING THE HOME PURCHASE Exhibit 5-16 BUYER PREVIOUSLY SOLD A DISTRESSED PROPERTY (SHORT SALE OR FORECLOSURE) (Percentage Distribution) Florida All Buyers Previously had a distressed property sale 11% Median year of sale 2010 U.S. Previously had a distressed property sale Median year of sale All Buyers 9% 2010 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 5, Page 17 o FINANCING THE HOME PURCHASE Exhibit 5-17 TYPE OF MORTGAGE, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution Among those who Financed their Home Purchase) Florida First-time Buyers Repeat Buyers 87% 69% * 1% 1 1 5 1 1 1 All Buyers 73% 1% 1 2 1 Fixed-rate mortgage Fixed-then adjustable rate mortgage Adjustable-rate mortgage Don't know Other * Less than 1 percent U.S. Repeat Buyers 92% 4% 2% 1% 1% Fixed-rate mortgage Fixed-then adjustable rate mortgage Adjustable-rate mortgage Don't know Other First-time Buyers 91% 3% 2% 4% 1% All Buyers 91% 4% 2% 2% 1% * Less than 1 percent All Buyers 91% First-time Buyers 4% 91% Repeat Buyers 3% 92% 84% 86% 88% 90% 92% 2% 2% 2% 4% 4% 2% 94% 96% Fixed-rate mortgage Fixed-then adjustable rate mortgage Adjustable-rate mortgage Don't know 1% 1% 1% 98% 1% 100% Other The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 5, Page 18 o FINANCING THE HOME PURCHASE Exhibit 5-18 TYPE OF LOAN, FIRST-TIME AND REPEAT BUYERS (Percentage Distribution Among those who Financed their Home Purchase) Florida First-time Buyers Repeat Buyers 41% 56% 16 23 35 17 3 2 4 2 All Buyers 52% 21 23 3 3 Conventional VA FHA Don't know Other * Less than 1 percent U.S. Repeat Buyers 66% 16% 13% 3% 3% Conventional FHA VA Don't Know Other All Buyers First-time Buyers 47% 34% 9% 6% 5% All Buyers 59% 23% 11% 4% 3% 59% First-time Buyers 23% 47% 34% Repeat Buyers 66% 0% 10% 20% 11% 30% Conventional 16% 40% FHA The 2015 National Association of Realtors® Profile of Home Buyers and Selle 9% 50% VA 60% Don't Know 70% 4% 3% 6% 13% 80% 90% 5% 3%3% 100% Other Chapter 5, Page 19 o FINANCING THE HOME PURCHASE Exhibit 5-19 BUYERS' VIEW OF HOMES AS A FINANCIAL INVESTMENT, FIRST-TIME AND REPEAT BUYERS, AND BUYERS OF NEW AND PREVIOUSLY OWNED HOMES (Percentage Distribution) Florida BUYERS OF Good financial investment Better than stocks About as good as stocks Not as good as stocks Not a good financial investment Don’t know All Buyers 80% 46 24 10 6 14 First-time Buyers Repeat Buyers New Homes Previously Owned Homes 84% 52 27 5 3 13 79% 44 23 12 7 14 83% 41 31 10 7 10 80% 48 21 11 6 14 * Less than 1 percent U.S. BUYERS OF Good financial investment Better than stocks About as good as stocks Not as good as stocks Not a good financial investment Don't know All Buyers First-time Buyers Repeat Buyers New Homes Previously Owned Homes 80% 43 25 12 6 14 84% 48 25 11 3 13 78% 40 26 12 7 15 82% 42 25 15 6 13 80% 43 26 11 6 15 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 5, Page 20 o FINANCING THE HOME PURCHASE Exhibit 5-20 BUYERS' VIEW OF HOMES AS A FINANCIAL INVESTMENT, BY ADULT COMPOSITION OF HOUSEHOLD (Percentage Distribution) Florida Good financial investment Better than stocks About as good as stocks Not as good as stocks Not a good financial investment Don’t know All Buyers 80% 46 24 10 6 14 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple 80% 47 23 10 7 13 75% 45 25 5 8 18 79% 35 21 24 6 15 Other 93% 50 37 7 3 3 77% 46 15 15 * 23 ADULT COMPOSITION OF HOUSEHOLD Married Single Single Unmarried couple female male couple Other * Less than 1 percent U.S. All Buyers Good financial investment Better than stocks About as good as stocks Not as good as stocks Not a good financial investment Don't know 80% 43 25 12 6 14 80% 42 26 12 6 14 The 2015 National Association of Realtors® Profile of Home Buyers and Selle 79% 47 23 9 6 15 79% 42 25 12 5 16 83% 44 28 11 5 13 74% 50 18 6 6 20 Chapter 5, Page 21 o HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-1 Exhibit 6-2 Exhibit 6-3 Exhibit 6-4 Exhibit 6-5 Exhibit 6-6 Exhibit 6-7 Exhibit 6-8 Exhibit 6-9 Exhibit 6-10 Exhibit 6-11 Exhibit 6-12 Exhibit 6-13 Exhibit 6-14 Exhibit 6-15 Exhibit 6-16 Exhibit 6-17 Exhibit 6-18 Exhibit 6-19 Exhibit 6-20 Exhibit 6-21 Exhibit 6-22 Exhibit 6-23 Exhibit 6-24 Exhibit 6-25 Exhibit 6-26 Exhibit 6-27 Exhibit 6-28 Exhibit 6-29 Exhibit 6-30 Exhibit 6-31 Exhibit 6-32 Exhibit 6-33 Exhibit 6-34 Exhibit 6-35 Exhibit 6-36 Exhibit 6-37 Exhibit 6-38 Exhibit 6-39 AGE OF HOME SELLERS, BY REGION HOUSEHOLD INCOME OF HOME SELLERS, 2014 ADULT COMPOSITION OF HOME SELLER HOUSEHOLDS NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOME SELLER HOUSEHOLD RACE/ETHNICITY OF HOME SELLERS, BY REGION PRIMARY LANGUAGE SPOKEN IN HOME SELLER HOUSEHOLD, BY REGION HOME SELLING SITUATION AMONG REPEAT BUYERS FIRST-TIME OR REPEAT SELLER HOMES SOLD AND FOR SALE, BY REGION LOCATION OF HOME SOLD PROXIMITY OF HOME SOLD TO HOME PURCHASED TYPE OF HOME SOLD, BY LOCATION SIZE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD SIZE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD, BY AGE OF SELLER NUMBER OF BEDROOMS AND BATHROOMS BY ADULT COMPOSITION OF HOUSEHOLD AND CHILDREN IN HOUSEHOLD AGE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD PRICE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD PRICE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD, BY AGE OF SELLER PRIMARY REASON FOR SELLING PREVIOUS HOME, BY MILES MOVED PRIMARY REASON FOR SELLING PREVIOUS HOME, BY FIRST-TIME AND REPEAT SELLERS SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE, BY FIRST-TIME AND REPEAT SELLERS SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE, BY TENURE IN HOME TENURE IN PREVIOUS HOME TENURE IN PREVIOUS HOME, BY AGE OF SELLER DISTANCE BETWEEN HOME PURCHASED AND HOME RECENTLY SOLD, BY REGION DISTANCE BETWEEN HOME PURCHASED AND HOME RECENTLY SOLD, BY AGE METHOD USED TO SELL HOME, BY REGION METHOD USED TO SELL HOME, BY SELLER URGENCY METHOD OF SALE, BY BUYER AND SELLER RELATIONSHIP METHOD USED TO SELL HOME, 2001-2015 SALES PRICE COMPARED WITH LISTING PRICE, BY REGION SALES PRICE COMPARED WITH LISTING PRICE, BY SELLER URGENCY NUMBER OF WEEKS RECENTLY SOLD HOME WAS ON THE MARKET, BY REGION SALES PRICE COMPARED WITH LISTING PRICE, BY NUMBER OF WEEKS HOME WAS ON THE MARKET NUMBER OF TIMES ASKING PRICE WAS REDUCED, BY NUMBER OF WEEKS HOME WAS ON THE MARKET INCENTIVES OFFERED TO ATTRACT BUYERS, BY REGION INCENTIVES OFFERED TO ATTRACT BUYERS, BY NUMBER OF WEEKS HOME WAS ON THE MARKET EQUITY EARNED IN HOME RECENTLY SOLD, BY TENURE IN HOME SATISFACTION WITH THE SELLING PROCESS The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-1 AGE OF HOME SELLERS, BY REGION (Percentage Distribution) SELLERS WHO SOLD A HOME IN THE 18 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Median age (years) Florida 8% 9 10 30 35 8 62 U.S. 15% 17 15 20 21 5 54 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Northeast 11% 19 18 24 21 7 55 Midwest 17% 23 16 21 18 6 51 South 14% 18 15 22 26 6 55 West 18% 17 17 20 25 4 54 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-2 HOUSEHOLD INCOME OF HOME SELLERS, 2014 (Percentage Distribution) SELLERS WHO SOLD A HOME IN THE Less than $25,000 $25,000 to $34,999 $35,000 to $44,999 $45,000 to $54,999 $55,000 to $64,999 $65,000 to $74,999 $75,000 to $84,999 $85,000 to $99,999 $100,000 to $124,999 $125,000 to $149,999 $150,000 to $174,999 $175,000 to $199,999 $200,000 or more Median income (2014) Florida 6% 6 6 9 6 8 7 8 11 8 10 4 11 $89,200 U.S. 2% 4 5 6 6 8 8 10 18 12 7 4 11 $104,139 The 2015 National Association of Realtors® Profile of Home Buyers and Northeast 2% 3 3 7 4 7 8 12 18 12 6 4 13 $108,306 Midwest South 2% 3% 5 3 5 5 6 5 5 6 10 6 9 7 10 10 17 17 12 13 6 9 2 5 11 11 $99,970 $111,721 West 2% 4 6 6 8 9 9 9 19 11 4 4 10 $98,300 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-3 ADULT COMPOSITION OF HOME SELLER HOUSEHOLDS (Percentage Distribution) Florida 2015 72% 12 8 6 1 Married couple Single female Single male Unmarried couple Other * Less than 1 percent U.S. 2004 74% 15 5 5 1 Married couple Single female Single male Unmarried couple Other 2005 71% 17 6 3 1 2006 72% 17 6 4 1 2007 75% 15 6 3 1 2008 74% 15 7 3 1 2009 75% 14 6 4 1 2010 75% 16 6 3 1 2011 77% 16 6 3 1 2012 76% 14 5 4 1 2013 77% 14 5 4 1 2014 74% 14 7 4 1 2015 77% 12 6 4 2 90% 80% 74% 70% 71% 72% 17 17 75% 74% 75% 75% 15 15 14 16 6 3 1 7 3 1 77% 77% 76% 77% 14 14 14 5 4 1 7 4 1 74% 60% 50% 40% 30% 20% 15 16 10% 0% 5 5 1 2004 6 3 1 2005 6 4 1 2006 2007 Married couple The 2015 National Association of Realtors® Profile of Home Buyers and 2008 Single female 6 3 1 6 4 1 2009 2010 Single male 6 3 1 2011 5 4 1 2012 Unmarried couple 2013 Other 2014 12 6 4 2 2015 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-4 NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOME SELLER HOUSEHOLD (Percentage Distribution of Home Seller Households) NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOME SELLER HOUSEHOLD Florida One Two Three or more None (Percentage Distribution) 6% 7% 3% 84% Florida One, 6% Two, 7% WISC Three or more, 3% None, 84% NUMBER OF CHILDREN UNDER THE AGE OF 18 RESIDING IN HOME SELLER HOUSEHOLD U.S. One Two Three or more None (Percentage Distribution) 13% 16% 6% 65% U.S. One, 13% Two, 16% None, 65% The 2015 National Association of Realtors® Profile of Home Buyers and Three or more, 6% HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-5 RACE/ETHNICITY OF HOME SELLERS, BY REGION (Percent of Respondents) SELLERS WHO SOLD A HOME IN THE White/Caucasian Asian/Pacific Islander Hispanic/Latino/Mexican/ Puerto Rican Black/African-American Other Florida 95% 1 U.S. 91% 3 Northeast 93% 2 Midwest 95% 2 South 91% 2 West 86% 7 4 1 1 4 2 1 4 1 * 2 2 1 4 3 1 6 1 2 * Less than 1 percent Note: Respondents were permitted to select as many races and ethnicities as they felt applicable. The percentage distribution may therefore sum to more than 100 percent. The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-6 PRIMARY LANGUAGE SPOKEN IN HOME SELLER HOUSEHOLD, BY REGION (Percentage Distribution) SELLERS WHO SOLD A HOME IN THE English Other Florida 98% 2 U.S. 98% 2 Northeast 99% 1 The 2015 National Association of Realtors® Profile of Home Buyers and Midwest 99% 1 South 99% 1 West 97% 3 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-7 HOME SELLING SITUATION AMONG REPEAT BUYERS (Percentage Distribution) HOME SELLING SITUATION AMONG REPEAT BUYERS Florida (Percentage Distribution Sold in 2015 Sold in 2014 Sold in 2013 or earlier Home has not yet sold and is currently vacant Home has not yet sold, but currently renting to others 30% 33% 19% Do not plan to sell previous home 7% Did not own previous home 7% 4% 2% Florida Do not plan to sell previous home, 7% Did not own previous home, 7% Sold in 2015, 30% Home has not yet sold, but currently renting to others, 2% Home has not yet sold and is currently vacant, 4% Sold in 2013 or earlier, 19% U.S. Sold in 2015 Sold in 2014 Sold in 2013 or earlier Home has not yet sold and is currently vacant Home has not yet sold, but currently renting to others Do not plan to sell previous home Did not own previous home Sold in 2014, 33% HOME SELLING SITUATION AMONG REPEAT BUYERS 30% 36% 15% 3% 3% 7% (Percentage Distribution Do not plan to sell previous home, 7% Home has not yet sold, but currently renting to others, 3% U.S. Did not own previous home, 5% Sold in 2015, 30% Home has not yet sold and is currently vacant, 3% 5% Sold in 2013 or earlier, 15% Sold in 2014, 36% The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-8 FIRST-TIME OR REPEAT SELLER (Percentage Distribution) FIRST-TIME OR REPEAT SELLER (Percentage Distribution Florida First-time seller Repeat seller First-time seller, 27% 27% 73% Repeat seller, 73% U.S. First-time seller 37% Repeat seller 63% FIRST-TIME OR REPEAT SELLER (Percentage Distribution U.S. First-time seller, 37% Repeat seller, 63% The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-9 HOMES SOLD AND FOR SALE, BY REGION (Percentage Distribution) U.S. Home has not Homes yet sold and is Sold currently vacant Northeast Midwest South West 14% 22 40 24 17% 27 47 10 The 2015 National Association of Realtors® Profile of Home Buyers and Home has not yet sold, but currently renting to others 16% 19 44 22 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-10 LOCATION OF HOME SOLD (Percentage Distribution) Florida Home has not yet sold and is Homes Sold currently vacant Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area 51% 17 14 13 6 Home has not yet sold, but currently renting to others 55% 27 * 18 * 50% 17 * 17 17 Home has not yet sold and is Homes Sold currently vacant Home has not yet sold, but currently renting to others * Less than 1 percent U.S. Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area 49% 19 16 14 3 The 2015 National Association of Realtors® Profile of Home Buyers and 39% 26 16 18 1 47% 23 9 18 3 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-11 PROXIMITY OF HOME SOLD TO HOME PURCHASED (Percentage Distribution) PROXIMITY OF HOME SOLD TO HOME PURCHASED Florida Same state Same region Other region (Percentage Distribution of Households) 51% 19% 30% Florida WISC Other region, 30% Same state, 51% Same region, 19% PROXIMITY OF HOME SOLD TO HOME PURCHASED U.S. Same state Same region Other region (Percentage Distribution of Households) 70% 13% 17% Other region, 17% U.S. Same region, 13% Same state, 70% The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-12 TYPE OF HOME SOLD, BY LOCATION (Percentage Distribution) Florida SELLERS WHO SOLD A HOME IN A Detached single-family home Townhouse/row house Apartment/condo in a building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other All Sellers Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area 79% 83% 78% 77% 78% 50% 4 9 6 7 * 3 4 12 4 4 * 42 2 * 9 4 * 8 5 3 9 4 13 * U.S. SELLERS WHO SOLD A HOME IN A Detached single-family home Townhouse/row house Apartment/condo in a building with 5 or more units Duplex/apartment/condo in 2 to 4 unit building Other All Sellers Suburb/ Subdivision Small town Urban/ Central city Rural area Resort/ Recreation area 82% 6 5 86% 7 4 83% 4 3 70% 8 14 81% 3 2 58% 12 12 2 1 3 4 * 3 6 3 8 5 15 16 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-13 SIZE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD (Percentage Distribution) Florida SIZE OF HOME SOLD 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft More than 3,000 sq ft * * 100 * * * SIZE OF HOME PURCHASED 1,001 sq ft to 1,501 sq ft to 2,001 sq ft to 2,501 sq ft to 1,500 sq ft 2,000 sq ft 2,500 sq ft 3,000 sq ft 7% 2% 1% * 29 11 9 8 36 42 20 8 21 26 31 29 7 15 26 19 * 5 15 35 More than 3,000 sq ft * 5 9 30 21 35 1,000 sq ft or less * * * * * * SIZE OF HOME PURCHASED 1,001 sq ft to 1,501 sq ft to 2,001 sq ft to 2,501 sq ft to 1,500 sq ft 2,000 sq ft 2,500 sq ft 3,000 sq ft * * * * 2 5 4 2 2 6 6 5 2 5 8 5 1 3 6 4 * 2 6 4 More than 3,000 sq ft * 1 4 6 4 9 1,000 sq ft or less U.S. SIZE OF HOME SOLD 1,000 sq ft or less 1,001 to 1,500 sq ft 1,501 to 2,000 sq ft 2,001 to 2,500 sq ft 2,501 to 3,000 sq ft More than 3,000 sq ft * Less than 1 percent 42% Trading Up 29% Remaining at the same size range 31% Trading Down The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-14 SIZE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD, BY AGE OF SELLER (Median Square Feet) U.S. 18 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Size of home sold Size of home purchased 1,600 1,900 2,200 2,000 2,200 2,000 2,200 2,600 2,300 2,000 2,000 1,800 The 2015 National Association of Realtors® Profile of Home Buyers and Difference 600 700 100 * -200 -200 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-15 NUMBER OF BEDROOMS AND BATHROOMS BY ADULT COMPOSITION OF HOUSEHOLD AND CHILDREN IN HOUSEHOLD (Precentage Distribution) Florida ADULT COMPOSITION OF HOUSEHOLD One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms All Sellers Married couple Single female Single male Unmarried couple Other 1% 15 84 2 5 64 31 2 1% 13 87 3 4 63 33 2 * 13 87 3 13 57 30 2 * 33 67 3 * 80 20 2 * 25 75 3 * 67 33 2 * 50 50 3 50 50 * 2 CHILDREN IN HOME Children No under 18 children in home in home * 3 97 3 * 65 36 2 1% 18 81 3 6 63 31 2 U.S. ADULT COMPOSITION OF HOUSEHOLD One bedroom Two bedrooms Three bedrooms or more Median number of bedrooms One full bathroom Two full bathrooms Three full bathrooms or more Median number of full bathrooms All Sellers Married couple Single female Single male Unmarried couple Other 1% 12 88 3 13 58 29 2 1% 10 89 3 12 58 30 2 2% 17 81 3 17 58 25 2 1% 21 79 3 15 60 25 2 * 17 84 3 18 62 20 2 * 16 84 3 11 59 30 2 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and CHILDREN IN HOME Children No under 18 children in home in home * 8 92 3 14 58 28 2 1% 14 85 3 13 58 29 2 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-16 AGE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD (Percentage Distribution) Florida 2014 2010 through 2013 Year home sold was built 2006 through 2009 2001 through 2005 1986 through 2000 1960 through 1985 1912 through 1959 1750 through 1911 2014 * * * * 100 * * * 2010 through 2013 * * * * 100 * * * YEAR PURCHASED HOME WAS BUILT 2006 2001 1986 1960 through through through through 2009 2005 2000 1985 * * * * * * * * * * * * * * * * 100 100 100 100 * * * * * * * * * * * * 1912 through 1959 * * * * 100 * * * 1750 through 1911 * * * * 100 * * * 2014 * 2 5 5 4 5 1 * 2010 through 2013 * 3 * 3 1 1 * * YEAR PURCHASED HOME WAS BUILT 2006 2001 1986 1960 through through through through 2009 2005 2000 1985 * * * * * * 2 2 1 1 1 1 3 3 4 4 3 4 5 5 2 3 4 7 * 1 1 4 * * 1 * 1912 through 1959 * * * 1 4 2 2 1 1750 through 1911 * * * * * * * * * Less than 1 percent U.S. 2014 2010 through 2013 Year home sold was built 2006 through 2009 2001 through 2005 1986 through 2000 1960 through 1985 1912 through 1959 1750 through 1911 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and 27% Purchased Older Home 21% Purchased a Home the Same Age 54% Purchased a Newer Home HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-17 PRICE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD (Percentage Distribution) Florida PRICE OF HOME PURCHASED PRICE OF HOME SOLD Less than $100,000 $100,000 to $149,999 $150,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more Less than $100,000 77 9 9 * * * * 5 * $100,000 $150,000 $200,000 $250,000 to to to to $149,999 $199,999 $249,999 $299,999 38 29 16 6 29 18 16 26 29 15 23 14 * 9 26 17 * 18 13 17 * 3 3 6 * 3 * 6 * 6 * 6 5 * 3 3 $300,000 $350,000 $400,000 to to to $500,000 $349,999 $399,999 $499,999 or more 11 9 * * 6 22 10 * 22 13 10 * 11 17 30 5 17 9 * 10 11 * 10 25 6 13 * 5 11 4 30 15 6 13 10 40 U.S. PRICE OF HOME SOLD Less than $100,000 $100,000 to $149,999 $150,000 to $199,999 $200,000 to $249,999 $250,000 to $299,999 $300,000 to $349,999 $350,000 to $399,999 $400,000 to $499,999 $500,000 or more * Less than 1 percent Less than $100,000 2% 1 1 * * * * * * PRICE OF HOME PURCHASED $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 to to to to to to to $500,000 $149,999 $199,999 $249,999 $299,999 $349,999 $399,999 $499,999 or more 2% 2% 1% * * * * * 3 4 3 2 * 1 * * 2 3 4 3 2 1 1 * 1 3 3 3 1 2 1 * * 2 1 2 2 2 2 1 * 1 4 1 1 1 1 1 * 1 1 1 1 1 1 1 * * 1 1 1 * 1 2 * * 1 1 1 1 2 7 47% Trading Up 23% Remaining at the same price range 30% Trading Down The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-18 PRICE OF HOME PURCHASED COMPARED TO HOME RECENTLY SOLD, BY AGE OF SELLER (Median) U.S. 18 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Price of home sold Price of home purchased $190,000 $233,000 $265,000 $250,000 $278,000 $240,000 $260,000 $308,000 $289,000 $255,000 $220,000 $207,000 The 2015 National Association of Realtors® Profile of Home Buyers and Difference $70,000 $75,000 $24,000 $5,000 -$58,000 -$33,000 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-19 PRIMARY REASON FOR SELLING PREVIOUS HOME, BY MILES MOVED (Percentage Distribution) Florida AGE OF HOME SELLER All Sellers Job relocation Home is too small Change in family situation (e.g., marriage, birth of a child, divorce) Want to move closer to friends or family Neighborhood has become less desirable Home is too large Moving due to retirement Want to move closer to current job Upkeep of home is too difficult due to health or financial limitations Can not afford the mortgage and other expenses of owning home Other 10 miles 11 to 20 21 to 50 51 to 100 101 to 500 501 miles or less miles miles miles miles or more 12% 8 7 2% 22 11 8% 15 * * 11 5 * * 17 26% * 5 33% * * 14 8 10 17 4 6 4 7 13 9 4 9 8 23 15 8 15 8 16 5 16 21 16 * 17 33 17 17 * * 37 * 5 16 * 5 67 * * * * * 4 7 * 5 * 5 * 11 13 * 5 * * * U.S. MILES MOVED Home is too small Job relocation Want to move closer to friends or family Neighborhood has become less desirable Change in family situation (e.g., marriage, birth of a child, divorce) Home is too large Moving due to retirement Upkeep of home is too difficult due to health or financial limitations Want to move closer to current job Can not afford the mortgage and other expenses of owning home To avoid possible foreclosure Other * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and All Sellers 16% 14 13 10 10 10 miles 11 to 20 21 to 50 51 to 100 101 to 500 501 miles or less miles miles miles miles or more 30% 3 3 13 15 19% 4 7 17 11 11% 6 13 19 10 4% 19 18 4 4 1% 31 28 1 5 1% 38 24 3 4 9 7 6 14 3 4 11 2 8 7 7 2 8 12 8 2 11 17 2 16 2 5 2 2 3 11 2 14 3 18 1 2 1 1 2 * 8 * 11 * 7 * 7 * 4 * 1 * 7 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-20 PRIMARY REASON FOR SELLING PREVIOUS HOME, BY FIRST-TIME AND REPEAT SELLERS (Percentage Distribution) Florida All Sellers 8% 12 14 First-time Seller Repeat Seller 12% 18 14 7% 11 13 8 8 8 10 7 6 12 11 4 Moving due to retirement Want to move closer to current job 17 4 14 4 20 5 Upkeep of home is too difficult due to health or financial limitations 6 * 7 Can not afford the mortgage and other expenses of owning home 4 2 5 * 11 * 10 * 10 All Sellers 16% 14 13 First-time Seller Repeat Seller 29% 14 8 8% 15 16 10 13 8 10 10 10 Home is too large Moving due to retirement Upkeep of home is too difficult due to health or financial limitations 9 7 6 4 4 2 11 9 8 Want to move closer to current job 5 6 5 Can not afford the mortgage and other expenses of owning home To avoid possible foreclosure Other 2 1 3 * 8 * 8 * 8 Home is too small Job relocation Want to move closer to friends or family Neighborhood has become less desirable Home is too large Change in family situation (e.g., marriage, birth of a child, divorce) To avoid possible foreclosure Other U.S. Home is too small Job relocation Want to move closer to friends or family Neighborhood has become less desirable Change in family situation (e.g., marriage, birth of a child, divorce) * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-21 SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE, BY FIRST-TIME AND REPEAT SELLERS (Percentage Distribution) Florida Yes, and lived in home Yes, but rented home to others and lived elsewhere All Sellers 10% * No, sold home when I wanted to sell First-time Seller Repeat Seller 18% * 7% * 82 93 First-time Seller Repeat Seller 14% 2 11% 2 85 88 90 U.S. Yes, and lived in home Yes, but rented home to others and lived elsewhere All Sellers 12% 2 No, sold home when I wanted to sell 87 100% 90% 80% 70% 60% 87 85 88 50% 40% 30% 20% 10% 2 12% 2 14% 2 11% 0% All Sellers Yes, and lived in home The 2015 National Association of Realtors® Profile of Home Buyers and First-time Seller Yes, but rented home to others and lived elsewhere Repeat Seller No, sold home when I wanted to sell HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-22 SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE, BY TENURE IN HOME (Percentage Distribution) Florida All Sellers Yes, and lived in home 10% Yes, but rented home to others * and lived elsewhere No, sold home when I wanted 90 to sell 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 21 years years or more 18% * * * 14% * * * 5% 5 18% * 13% 7 13% 1 82 100 86 100 91 82 81 86 3 years or less 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more 5% 1 5% 1 15% 3 26% 3 13% 1 9% 1 8% * 94 94 82 70 87 91 92 U.S. All Sellers Yes, and lived in home 12% Yes, but rented home to others 2 and lived elsewhere No, sold home when I wanted 87 to sell * Less than 1 percent 100% 90% 80% 70% 70 60% 82 87 94 50% 87 91 92 13% 1 9% 0 8% 11 to 15 years 16 to 20 years 21 years or more 94 40% 30% 3 20% 3 10% 2 26% 12% 1 5% 1 5% All Sellers 3 years or less 4 to 5 years 0% Yes, and lived in home 15% 6 to 7 years 8 to 10 years Yes, but rented home to others and lived elsewhere The 2015 National Association of Realtors® Profile of Home Buyers and 1 No, sold home when I wanted to sell HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-23 TENURE IN PREVIOUS HOME (Percentage Distribution) Florida 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more Median All Types 7% 14 7 6 18 18 12 17 11 U.S. 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more Median All Types 4% 10 13 14 15 19 9 16 9 Duplex/ Apartment/ apartment/ condo in condo in building with Cabin/ 2-4 unit 5 or more cottage structure units * 5 10 10 19 19 10 29 14 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and * 23 18 23 13 20 * 5 6 6% 11 22 16 20 16 1 9 7 Detached singleTownhouse/ family row house home 1% 17 11 20 20 22 8 3 8 4% 9 13 14 15 19 10 17 9 Mobile/ manufactured home Other 1% 13 9 10 13 27 17 10 12 8% 3 6 5 16 11 11 40 16 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-24 TENURE IN PREVIOUS HOME, BY AGE OF SELLER (Percentage Distribution) Florida All Sellers 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more Median 7% 14 7 6 18 18 12 17 11 U.S. 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more Median All Sellers 18 to 34 years 4% 10 13 14 15 19 9 16 9 3% 17 36 27 12 4 * * 5 AGE OF HOME SELLER 35 to 44 45 to 54 55 to 64 65 to 74 years years years years * Less than 1 percent NA= Not applicable The 2015 National Association of Realtors® Profile of Home Buyers and 5% 9 17 17 26 21 3 1 8 3% 11 11 13 18 24 13 8 9 3% 8 6 10 11 23 16 23 13 4% 7 5 13 13 22 9 28 12 75 years or older 4% 8 4 7 13 9 9 47 18 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-25 DISTANCE BETWEEN HOME PURCHASED AND HOME RECENTLY SOLD, BY REGION (Median Miles) SELLERS WHO SOLD A HOME IN THE: Florida 218 2014 U.S. 20 Northeast 15 Midwest 18 South 20 DISTANCE BETWEEN HOME PURCHASED AND HOME RECENTLY SOLD, BY REGION (Median Miles) 250 218 200 150 100 50 20 15 18 20 20 U.S. Northeast Midwest South West 0 Florida Region of Home Sold The 2015 National Association of Realtors® Profile of Home Buyers and West 20 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-26 DISTANCE BETWEEN HOME PURCHASED AND HOME RECENTLY SOLD, BY AGE (Percentage Distribution) Florida AGE OF HOME SELLER 5 miles or less 6 to 10 miles 11 to 15 miles 16 to 20 miles 21 to 50 miles 51 to 100 miles 101 to 500 miles 501 to 1,000 miles 1,001 miles or more Median (miles) All Sellers 18 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older 17% 8 4 3 11 3 10 15 28 218 * 21 * 7 14 * 7 7 43 508 19% 13 6 6 19 * 6 13 19 31 12% 6 * * 18 * 12 12 41 624 15% 7 7 4 7 6 7 15 32 301 23% 10 2 2 8 3 12 15 25 11 21% 7 7 * 7 7 7 29 14 7 AGE OF HOME SELLER 35 to 44 45 to 54 55 to 64 years years years 65 to 74 years 75 years or older 16% 10 8 4 10 6 23 10 13 60 22% 10 6 6 7 8 12 13 16 35 U.S. 5 miles or less 6 to 10 miles 11 to 15 miles 16 to 20 miles 21 to 50 miles 51 to 100 miles 101 to 500 miles 501 to 1,000 miles 1,001 miles or more Median (miles) All Sellers 18 to 34 years 30% 17 9 7 12 4 9 5 8 20 32% 15 9 10 13 3 7 6 5 13 The 2015 National Association of Realtors® Profile of Home Buyers and 34% 15 8 6 12 2 10 4 9 12 25% 17 10 5 10 4 11 10 10 15 22% 12 11 6 9 7 12 8 14 20 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-27 METHOD USED TO SELL HOME, BY REGION (Percentage Distribution) SELLERS WHO SOLD A HOME IN THE: Sold home using an agent or broker Seller used agent/broker only Seller first tried to sell it themselves, but then used an agent For-sale-by-owner (FSBO) Seller sold home without using a real estate agent or broker First listed with an agent, but then sold home themselves Sold home to a homebuying company Other * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Florida 87% 86 1 10 8 2 1 2 U.S. Northeast Midwest 89% 86% 87% 85 85 86 4 1 1 8 11 9 7 10 8 1 1 1 1 * 1 2 2 2 South 88% 87 1 8 7 1 1 2 West 93% 92 1 6 5 1 * 1 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-28 METHOD USED TO SELL HOME, BY SELLER URGENCY (Percentage Distribution) SELLER NEEDED TO SELL Florida Sold home using an agent or broker Seller used agent/broker only Seller first tried to sell it themselves, but then used an agent For-sale-by-owner (FSBO) Seller sold home without using a real estate agent or broker First listed with an agent, but then sold home themselves Sold home to a homebuying company Other All Sellers 87% 86 1 10 8 2 1 2 U.S. All Sellers Sold home using an agent or broker 89% Seller used agent/broker only 85 Seller first tried to sell it themselves, but then used an agent 4 For-sale-by-owner (FSBO) 8 Seller sold home without using a real estate agent or broker 7 First listed with an agent, but then sold home themselves 1 Sold home to a homebuying company 1 Other 2 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Very Somewhat urgently urgently 74% 74 * 9 9 * 9 9 Not urgently 95% 95 * 4 3 1 * 1 83% 82 1 16 14 3 * 1 SELLER NEEDED TO SELL Very Somewhat urgently urgently 86% 85 1 7 6 1 2 4 92% 91 1 7 6 1 * 1 Not urgently 87% 86 1 11 10 1 * 2 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-29 METHOD OF SALE, BY BUYER AND SELLER RELATIONSHIP (Percentage Distribution) U.S. Buyer and Seller Relationship All sellers Sold home using an agent or broker Seller used agent/broker only Seller first tried to sell it themselves, but then used an agent For-sale-by-owner (FSBO) Sold home without using a real estate agent or broker First listed with an agent, but then sold home themselves Other The 2015 National Association of Realtors® Profile of Home Buyers and Seller Knew Buyer 6% 3 3 4 36 36 35 51 Seller did not Know Buyer 94% 97 97 96 64 64 65 49 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-30 METHOD USED TO SELL HOME, 2001-2015 (Percentage Distribution) Florida 2015 87% 10 1 2 Sold home using an agent or broker For-sale-by-owner (FSBO) Sold it to a home buying company Other U.S. 2001 79% 13 1 7 Sold home using an agent or broker For-sale-by-owner (FSBO) Sold to home buying company Other 100% 90% 7 1 3 1 3 1 14 14 83% 2003 2003 83% 14 1 3 2004 82% 14 1 3 2005 85% 13 1 2 2006 84% 12 1 3 2007 85% 12 1 2 2008 84% 13 1 2 2 1 3 1 2 1 2 1 3 1 13 12 12 13 11 82% 85% 84% 85% 84% 85% 2004 2005 2006 2007 2008 2009 2009 85% 11 1 3 2010 88% 9 1 3 2011 87% 9 1 3 2012 88% 9 1 2 2013 88% 9 1 2 2014 88% 9 1 2 2015 89% 8 1 2 3 1 3 1 2 1 2 1 2 1 2 1 9 9 9 9 9 8 88% 87% 88% 88% 88% 89% 2010 2011 2012 2013 2014 2015 13 80% 70% 60% 50% 40% 79% 30% 20% 10% 0% 2001 Sold home using an agent or broker The 2015 National Association of Realtors® Profile of Home Buyers and For-sale-by-owner (FSBO) Sold to home buying company Other HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-31 SALES PRICE COMPARED WITH LISTING PRICE, BY REGION (Percentage Distribution of Sales Price as a Percent of List Price) SELLERS WHO SOLD A HOME IN THE Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (sales price as a percent of listing price) Florida 15% 17 38 23 5 2 U.S. 9% 15 41 24 8 3 Northeast 13% 20 36 22 7 2 Midwest 11% 14 46 21 5 3 South 9% 15 41 27 6 2 West 6% 13 37 23 15 7 97% 98% 97% 97% 98% 99% The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-32 SALES PRICE COMPARED WITH LISTING PRICE, BY SELLER URGENCY (Percentage Distribution of Sales Price as a Percent of Listing Price) Florida SELLER NEEDED TO SELL Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (sales price as a percent of listing price) All Sellers 15% 17 38 23 5 2 97% Very urgently Somewhat urgently Not urgently 14% 5 36 36 9 * 20% 22 33 19 4 1 11% 17 43 24 3 3 95% 96% 98% * Less than 1 percent U.S. Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (sales price as a percent of listing price) All Sellers 9% 15 41 24 8 3 98% The 2015 National Association of Realtors® Profile of Home Buyers and SELLER NEEDED TO SELL Very Somewhat Not urgently urgently urgently 13% 16 31 23 11 6 10% 15 42 24 7 3 6% 15 43 25 9 2 97% 98% 98% HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-33 NUMBER OF WEEKS RECENTLY SOLD HOME WAS ON THE MARKET, BY REGION (Percentage Distribution) SELLERS WHO SOLD A HOME IN THE Less than 1 week 1 to 2 weeks 3 to 4 weeks 5 to 6 weeks 7 to 8 weeks 9 to 10 weeks 11 to 12 weeks 13 to 16 weeks 17 to 24 weeks 25 to 36 weeks 37 to 52 weeks 53 or more weeks Median weeks Florida 5% 25 13 12 8 5 5 5 7 7 7 3 6 U.S. 6% 36 12 6 7 5 7 4 6 5 5 3 4 The 2015 National Association of Realtors® Profile of Home Buyers and Northeast 5% 32 12 6 6 4 5 6 5 7 10 5 6 Midwest 7% 36 11 7 7 3 6 6 6 4 5 2 4 South 6% 33 12 6 8 5 6 4 6 5 4 4 4 West 5% 43 13 5 5 5 8 3 4 4 3 1 3 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-34 SALES PRICE COMPARED WITH LISTING PRICE, BY NUMBER OF WEEKS HOME WAS ON THE MARKET (Percentage Distribution of Sales Price as a Percent of Listing Price) Florida SELLERS WHOSE HOME WAS ON THE MARKET FOR Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% All Sellers 15% 17 38 23 5 2 Less than 1 week 1 to 2 weeks 3 to 4 weeks 5 to 8 weeks 9 to 16 weeks 17 or more weeks 11% 11 22 56 * * 5% 7 30 44 12 2 * 5 68 16 5 5 9% 27 39 21 3 * 12% 28 48 8 * 4 39% 20 29 7 5 * * Less than 1 percent U.S. SELLERS WHOSE HOME WAS ON THE MARKET FOR Less than 90% 90% to 94% 95% to 99% 100% 101% to 110% More than 110% Median (sales price as a percent of listing price) Less than 1 week All Sellers 9% 4% 15 3 41 24 24 50 8 9 3 10 98% 100% * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and 1 to 2 weeks 3 to 4 weeks 5 to 8 weeks 9 to 16 weeks 17 or more weeks 1% 5 33 39 17 5 100% 5% 15 55 20 5 1 97% 8% 16 56 17 2 1 97% 11% 23 54 9 2 2 96% 28% 31 30 7 2 1 93% HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-35 NUMBER OF TIMES ASKING PRICE WAS REDUCED, BY NUMBER OF WEEKS HOME WAS ON THE MARKET (Percentage Distribution) Florida SELLERS WHOSE HOME WAS ON THE MARKET FOR Less than 1 week All Sellers None, did not reduce the asking price One Two Three Four or more 1 to 2 weeks 3 to 4 weeks 5 to 8 weeks 9 to 16 weeks 17 or more weeks 52% 100% 91% 50% 62% 26% 12% 25 14 7 2 * * * * 9 * * * 50 * * * 18 15 6 * 48 19 7 * 21 36 21 10 U.S. SELLERS WHOSE HOME WAS ON THE MARKET FOR Less than 1 week All Sellers None, did not reduce the asking price One Two Three Four or more 1 to 2 weeks 3 to 4 weeks 5 to 8 weeks 9 to 16 weeks 17 or more weeks 57% 89% 88% 58% 46% 29% 13% 22 12 6 4 10 1 * * 11 1 * * 32 9 1 * 31 16 6 1 41 19 9 3 20 30 20 16 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-36 INCENTIVES OFFERED TO ATTRACT BUYERS, BY REGION (Percent of Respondents) SELLERS WHO SOLD A HOME IN THE None Home warranty policies Assistance with closing costs Credit toward remodeling or repairs Other incentives, such as a car, flat screen TV, etc. Assistance with condo association fees Other * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Florida 68% 13 13 6 5 1 1 U.S. 63% 21 16 7 4 1 3 Northeast 69% 7 16 7 4 1 5 Midwest 64% 23 14 5 4 1 2 South 59% 26 18 7 4 * 3 West 68% 20 13 8 4 1 3 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-37 INCENTIVES OFFERED TO ATTRACT BUYERS, BY NUMBER OF WEEKS HOME WAS ON THE MARKET (Percent of Respondents) Florida SELLERS WHOSE HOME WAS ON THE MARKET FOR None Assistance with closing costs Home warranty policies Credit toward remodeling or repairs Other incentives, such as a car, flat screen TV, etc. Assistance with condo association fees Other All Sellers 68% 13 13 6 5 1 1 Less than 1 week 1 to 2 weeks 100% * * * * * * 63% 15 20 4 2 * * 3 to 4 5 to 8 weeks weeks 82% 14 5 * 5 * * 63% 14 14 11 3 3 * 9 to 16 weeks 17 or more weeks 74% 4 11 4 11 * * 61% 17 12 7 5 * 2 U.S. SELLERS WHOSE HOME WAS ON THE MARKET FOR None Home warranty policies Assistance with closing costs Credit toward remodeling or repairs Other incentives, such as a car, flat screen TV, etc. Assistance with condo association fees Other * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and All Sellers 63% 21 16 7 4 1 3 Less than 1 week 1 to 2 weeks 85% 9 5 4 * * 1 70% 20 9 3 2 1 2 3 to 4 5 to 8 weeks weeks 67% 19 16 7 4 * 3 62% 17 18 7 4 * 2 9 to 16 weeks 17 or more weeks 60% 21 19 9 6 * 3 45% 31 29 13 8 1 7 HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-38 EQUITY EARNED IN HOME RECENTLY SOLD, BY TENURE IN HOME (Median) TENURE IN HOME 1 year or less 2 to 3 years 4 to 5 years 6 to 7 years 8 to 10 years 11 to 15 years 16 to 20 years 21 years or more Median U.S. Dollar value $31,000 $30,000 $35,000 $31,000 $3,000 $38,000 $95,000 $138,000 $40,000 Percent 14% 15% 19% 14% 1% 23% 63% 145% 23% The 2015 National Association of Realtors® Profile of Home Buyers and Median Florida Dollar value $48,000 Percent 24% HOME SELLERS AND THEIR SELLING EXPERIENCE Exhibit 6-39 SATISFACTION WITH THE SELLING PROCESS (Percentage Distribution) Very Satisfied Somewhat Satisfied Somewhat Dissatisfied Very Dissatisfied Florida 61% 28 6 5 U.S. 61% 27 8 5 Satisfaction with Selling Process (Percentage Distribution) Somewhat Dissatisfied, 6% Very Dissatisfied, 5% Very Satisfied, 61% Somewhat Satisfied, 28% Satisfaction with Selling Process (Percentage Distribution) U.S. Somewhat Dissatisfied, 8 Very Dissatisfied, 5 Very Satisfied, 61% Somewhat Satisfied, 27 The 2015 National Association of Realtors® Profile of Home Buyers and HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-1 Exhibit 7-2 Exhibit 7-3 Exhibit 7-4 Exhibit 7-5 Exhibit 7-6 Exhibit 7-7 Exhibit 7-8 Exhibit 7-9 Exhibit 7-10 Exhibit 7-11 Exhibit 7-12 Exhibit 7-13 METHOD USED TO FIND REAL ESTATE AGENT, BY FIRST TIME OR REPEAT SELLER METHOD USED TO FIND REAL ESTATE AGENT, BY MILES MOVED NUMBER OF AGENTS CONTACTED BEFORE SELECTING ONE TO ASSIST WITH SALE OF HOME SELLER USED THE SAME REAL ESTATE AGENT FOR THEIR HOME PURCHASE, BY MILES MOVED HOME LISTED ON MULTIPLE LISTING SERVICE LEVEL OF SERVICE PROVIDED BY THE REAL ESTATE AGENT WHAT SELLERS MOST WANT FROM REAL ESTATE AGENTS, BY LEVEL OF SERVICE PROVIDED BY THE AGENT MOST IMPORTANT FACTOR IN CHOOSING A REAL ESTATE AGENT TO SELL HOME, BY LEVEL OF SERVICE PROVIDED BY THE AGENT METHODS REAL ESTATE AGENT USED TO MARKET HOME HOW REAL ESTATE AGENT WAS COMPENSATED NEGOTIATING THE COMMISSION RATE OR FEE WITH THE REAL ESTATE AGENT WOULD SELLER USE REAL ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS HOW MANY TIMES SELLER RECOMMENDED TYPICAL AGENT The 2015 Profile of Home Buyers and Seller HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-1 METHOD USED TO FIND REAL ESTATE AGENT, BY FIRST TIME OR REPEAT SELLER (Percentage Distribution) Florida First-time Seller Referred by (or is) a friend, neighbor or relative 44% 48% Used agent previously to buy or sell a home 25 18 Visited an open house and met agent 2 3 Internet website (without a specific reference) 2 5 Personal contact by agent (telephone, email, etc.) 4 5 Referred by another real estate or broker 3 3 Saw contact information on For Sale/Open House sign 1 * Referred through employer or relocation company 2 8 Direct mail (newsletter, flyer, postcard, etc.) 4 8 Walked into or called office and agent was on duty 2 * Newspaper, Yellow pages or home book ad 1 * Advertising specialty (calendar, magnet, etc.) * * Crowdsourcing through social media/knew the person through social*media * Saw the person's social media page without a connection * * Other 9 5 Repeat Seller 42% 27 3 2 3 3 2 1 3 3 1 * * * 11 U.S. Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Internet website (without a specific reference) Personal contact by agent (telephone, email, etc.) Referred by another real estate or broker Visited an open house and met agent Saw contact information on For Sale/Open House sign Referred through employer or relocation company Direct mail (newsletter, flyer, postcard, etc.) Walked into or called office and agent was on duty Newspaper, Yellow pages or home book ad Advertising specialty (calendar, magnet, etc.) Crowdsourcing through social media/knew the person through social media Saw the person's social media page without a connection Other * Less than 1 percent The 2015 Profile of Home Buyers and Seller All sellers 42% 24 4 4 4 3 First-time Seller 47% 20 6 3 4 3 Repeat Seller 39% 26 4 5 4 3 3 3 1 1 1 1 4 3 2 1 * 1 2 3 1 1 1 1 * * * * 9 * 7 * 10 HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-2 METHOD USED TO FIND REAL ESTATE AGENT, BY MILES MOVED (Percentage Distribution) Florida 10 miles or less 49% 31 4 2 2 * 2 2 4 * * * * * 2 11 to 20 miles 50% 33 * * * * * * * * * * * * 17 21 to 50 51 to 100 101 to miles miles 500 miles 33% * 38% 28 17 19 6 * 6 * 17 6 6 * 6 11 * * 6 * * * * * 6 17 6 * * * * * * * * * * * * * * * 6 50 19 501or more 50% 33 * * * * * * * * * * * * 17 All sellers 42% 24 4 4 4 3 3 3 1 1 1 10 miles or less 45% 27 4 3 2 4 2 * 1 1 * 11 to 20 miles 43% 21 8 3 3 3 5 1 * 1 1 21 to 50 51 to 100 101 to miles miles 500 miles 36% 43% 49% 26 17 18 6 6 2 7 6 2 6 3 6 2 * 1 4 * 4 1 3 7 2 3 1 * 4 1 * * 2 501or more 37% 21 3 7 4 1 2 9 2 1 2 Advertising specialty (calendar, magnet, etc.) 1 * 2 * 5 * 1 Crowdsourcing through social media/knew the person through social media Saw the person's social media page without a connection Other * * 9 * * 10 * * 8 * * 10 1 * 10 * * 7 * * 9 All sellers Referred by (or is) a friend, neighbor or relative 44% Used agent previously to buy or sell a home 25 Visited an open house and met agent 2 Internet website (without a specific reference) 2 Personal contact by agent (telephone, email, etc.) 4 Referred by another real estate or broker 3 Saw contact information on For Sale/Open House sign 1 Referred through employer or relocation company 2 Direct mail (newsletter, flyer, postcard, etc.) 4 Walked into or called office and agent was on duty 2 Newspaper, Yellow pages or home book ad 1 Advertising specialty (calendar, magnet, etc.) * Crowdsourcing through social media/knew the person through social media * Saw the person's social media page without a connection * Other 9 U.S. Referred by (or is) a friend, neighbor or relative Used agent previously to buy or sell a home Internet website (without a specific reference Personal contact by agent (telephone, email, etc.) Referred by another real estate or broker Visited an open house and met agent Saw contact information on For Sale/Open House sign Referred through employer or relocation company Direct mail (newsletter, flyer, postcard, etc.) Walked into or called office and agent was on duty Newspaper, Yellow pages or home book ad The 2015 Profile of Home Buyers and Seller HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-3 NUMBER OF AGENTS CONTACTED BEFORE SELECTING ONE TO ASSIST WITH SALE OF HOME (Percentage Distribution) Florida One Two Three Four Five or more 74% 11% 10% 3% 2% * Less than 1 percent NUMBER OF AGENTS CONTACTED BEFORE SELECTING ONE TO ASSIST WITH SALE OF HOME (Percentage Distribution) 90% Florida 80% 74% 70% 60% 50% 40% 30% 20% 11% 10% 10% 3% 2% Four Five or more 0% One U.S. One Two Three Four Five or more Two Three NUMBER OF AGENTS CONTACTED BEFORE SELECTING ONE TO ASSIST WITH SALE OF HOME 72% 15 9 2 1 (Percentage Distribution) 80% 72% U.S 70% 60% 50% 40% 30% 20% 15% 9% 10% 2% 1% Four Five or more 0% One The 2015 Profile of Home Buyers and Seller Two Three HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-4 SELLER USED THE SAME REAL ESTATE AGENT FOR THEIR HOME PURCHASE, BY MILES MOVED (Percentage Distribution Among Sellers Who Used an Agent to Purchase a Home) Florida 37% 63% 10 miles or less 78% 23% 11 to 20 miles 78% 22% 21 to 50 51 to 100 101 to miles miles 500 miles 50% 0% 7% 50% 100% 93% 501or more 4% 96% All sellers 50% 50% 10 miles or less 81% 19 11 to 20 miles 81% 19 21 to 50 51 to 100 101 to miles miles 500 miles 62% 16% 3% 38 84 97 501or more 3% 97 Yes No U.S. Used the same agent Used a different agent 100% 19 90% 80% 19 38 50% 70% 84 60% 50% 81% 40% 30% 97 97 3% 3% 81% 62% 50% 20% 16% 10% 0% All sellers 10 miles or less 11 to 20 miles 21 to 50 miles Used the same agent The 2015 Profile of Home Buyers and Seller 51 to 100 miles Used a different agent 101 to 500 miles 501or more HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-5 HOME LISTED ON MULTIPLE LISTING SERVICE (Percentage Distribution) Florida HOME LISTED ON MULTIPLE LISTING SERVICE Yes No Don't know 88% 7% 5% (Percentage Distribution) Florida Don't know, 5% No, 7% Yes, 88% U.S. Yes No Don't know HOME LISTED ON MULTIPLE LISTING SERVICE (Percentage Distribution) 91% 4% 5% Don't know, 5% U.S. No, 4% Yes, 91% The 2015 Profile of Home Buyers and Seller HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-6 LEVEL OF SERVICE PROVIDED BY THE REAL ESTATE AGENT (Percentage Distribution) Florida A broad range of services and management of most aspects of the home sale A limited set of services as requested by the seller The agent listed the home on the MLS and performed few if any additional services LEVEL OF SERVICE PROVIDED BY THE REAL ESTATE AGENT 83% 7% 10% (Percentage Distribution) The agent listed the home on the MLS and performed few if any additional Florida services, 10% Florida A limited set of services as requested by the seller, 7% A broad range of services and management of most aspects of the home sale, 83% LEVEL OF SERVICE PROVIDED BY THE REAL ESTATE AGENT U.S. (Percentage Distribution) A broad range of services and management of most aspects of the home sale A limited set of services as requested by the seller The agent listed the home on the MLS and performed few if any additional services The agent listed the home on the MLS and performed few if any additional services, 12% 79% 9% A limited set of services as requested by the seller, 9% 12% The 2015 Profile of Home Buyers and Seller U.S. A broad range of services and management of most aspects of the home sale, 79% HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-7 WHAT SELLERS MOST WANT FROM REAL ESTATE AGENTS, BY LEVEL OF SERVICE PROVIDED BY THE AGENT (Percentage Distribution) All sellers 14% 23 20 24 8 5 3 3 1 LEVEL OF SERVICE SOUGHT FROM THE AGENT BY THE SELLER A broad range of The agent listed the services and A limited set of home on the MLS management of services as and performed few if most aspects of the requested by the any additional home sale seller services 14% 18% 13% 24 18 13 17 46 25 24 9 31 8 * 6 5 * 6 3 * * 2 9 * 1 * * All sellers 21% 21 17 16 14 5 3 2 * 1 A broad range of The agent listed the services and A limited set of home on the MLS management of services as and performed few if most aspects of the requested by the any additional home sale seller services 20% 19% 27% 21 23 17 18 17 16 16 24 14 16 9 10 5 5 7 3 1 3 2 2 3 * * 1 1 1 2 Florida Help price home competitively Help sell the home within specific timeframe Help find a buyer for home Help seller market home to potential buyers Help seller find ways to fix up home to sell it for more Help with negotiation and dealing with buyers Help with paperwork/inspections/preparing for settlement Help seller see homes available to purchase Other * Less than 1 percent LEVEL OF SERVICE SOUGHT FROM THE AGENT BY THE SELLER U.S. Help seller market home to potential buyers Help sell the home within specific timeframe Help find a buyer for home Help price home competitively Help seller find ways to fix up home to sell it for more Help with negotiation and dealing with buyers Help with paperwork/inspections/preparing for settlement Help seller see homes available to purchase Help create and post videos to provide tour of my home Other * Less than 1 percent The 2015 Profile of Home Buyers and Seller HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-8 MOST IMPORTANT FACTOR IN CHOOSING A REAL ESTATE AGENT TO SELL HOME, BY LEVEL OF SERVICE PROVIDED BY THE AGENT (Percentage Distribution) LEVEL OF SERVICE SOUGHT FROM THE AGENT BY THE SELLER Florida A broad range of services and A limited set of The agent listed the management of services as home on the MLS and most aspects of the requested by the performed few if any All sellers home sale seller additional services Reputation of agent 32% 33% 30% 25% Agent is honest and trustworthy 16 15 30 19 Agent is friend or family member 14 15 10 6 Agent’s knowledge of the neighborhood 18 20 * 13 Agent’s association with a particular firm 5 4 10 13 Agent has caring personality/good listener 4 3 10 6 Agent's commission 5 4 10 6 Agent seems 100% accessible because of use of technology like tablet3 or smartphone 2 * 6 Professional designations held by agent 2 2 * * Other 2 1 * 6 LEVEL OF SERVICE SOUGHT FROM THE AGENT BY THE SELLER U.S. Reputation of agent Agent is honest and trustworthy Agent is friend or family member Agent’s knowledge of the neighborhood Agent has caring personality/good listener Agent’s association with a particular firm Agent's commission Agent seems 100% accessible because of use of technology like tablet or smartphone Professional designations held by agent Other The 2015 Profile of Home Buyers and Seller All sellers 34% 18 16 15 4 4 4 2 2 3 A broad range of services and A limited set of The agent listed the management of services as home on the MLS and most aspects of the requested by the performed few if any home sale seller additional services 35% 29% 29% 19 17 13 16 16 10 15 18 13 4 3 3 3 6 8 3 3 7 2 2 2 1 3 5 6 2 9 HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-9 METHODS REAL ESTATE AGENT USED TO MARKET HOME (Percent of Respondents Among Sellers Who Used an Agent) Florida Multiple Listing (MLS) website Yard sign Open house Real estate agent website Real estate company website Realtor.com Third party aggregators Print newspaper advertisement Direct mail (flyers, postcards, etc.) Real estate magazine Newspaper website Video Other Web sites with real estate listings (e.g. Google, Yahoo) Real estate magazine website Social networking websites (e.g. Facebook,Twitter, etc.) Online Classified Ads Video hosting Web sites (e.g. Youtube, etc.) Television Other All Homes 93% 60 50 53 46 54 41 11 16 12 10 15 7 9 8 7 2 1 3 * Less than 1 percent U.S. Multiple Listing (MLS) website Yard sign Real estate agent website Open house Realtor.com Real estate company website Third party aggregators Social networking websites (e.g. Facebook,Twitter, etc.) Print newspaper advertisement Direct mail (flyers, postcards, etc.) Video Newspaper website Real estate magazine Other Web sites with real estate listings (e.g. Google, Yahoo) Online Classified Ads The 2015 Profile of Home Buyers and Seller All Homes 89% 69 51 51 50 43 40 12 11 10 9 9 9 6 6 HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-10 HOW REAL ESTATE AGENT WAS COMPENSATED (Percentage Distribution) Florida Paid by seller Percent of sales price Flat fee Per task fee Other Don't Know Paid by buyer and seller Paid by buyer only Other Don't Know 83% 92 6 * 1 2 8 5 2 2 U.S. Paid by seller Percent of sales price Flat fee Per task fee Other Don't Know Paid by buyer and seller Paid by buyer only Other Don't Know 76% 72 3 * * 1 10 7 4 3 * Less than 1 percent The 2015 Profile of Home Buyers and Seller HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-11 NEGOTIATING THE COMMISSION RATE OR FEE WITH THE REAL ESTATE AGENT (Percentage Distribution) Florida Real estate agent initiated discussion of compensation Client brought up the topic and the real estate agent was able and willing to negotiate their commission or fee Client brought up the topic and the real estate agent was unwilling or unable to negotiate their commission or fee Client did know commissions and fees could be negotiated but did not bring up the topic Client did not know commissions and fees could be negotiated 43% 26 8 12 11 U.S. Real estate agent initiated discussion of compensation Client brought up the topic and the real estate agent was able and willing to negotiate their commission or fee Client brought up the topic and the real estate agent was unwilling or unable to negotiate their commission or fee Client did know commissions and fees could be negotiated but did not bring up the topic Client did not know commissions and fees could be negotiated 46% 20 8 10 16 Client did not know commissions and fees could be negotiated, 16 Client did know commissions and fees could be negotiated but did not bring up the topic, 10 Client brought up the topic and the real estate agent was unwilling or unable to negotiate their commission or fee, 8 Client brought up the topic and the real estate agent was able and willing to negotiate their commission or fee, 20 The 2015 Profile of Home Buyers and Seller Real estate agent initiated discussion of compensation, 46% HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-12 WOULD SELLER USE REAL ESTATE AGENT AGAIN OR RECOMMEND TO OTHERS (Percentage Distribution) Florida Definitely Probably Probably Not Definitely Not Don't Know/ Not Sure 10 miles or less 83% 10% 2% 5% 0% 11 to 20 miles 83% 8% 0% 8% 0% 21 to 50 51 to 100 101 to miles miles 500 miles 82% 57% 75% 6% 14% 6% 6% 14% 13% 6% 14% 6% 0% 0% 0% 501or more 76% 11% 6% 6% 0% All 10 miles or sellers less 67% 69% 17 18 7 6 7 6 11 to 20 miles 67% 19 6 8 21 to 50 51 to 100 101 to miles miles 500 miles 67% 68% 71% 13 12 14 9 8 11 9 11 4 501or more 60% 20 9 9 76% 11% 6% 6% 0% U.S. Definitely Probably Probably Not Definitely Not Don't Know/ Not Sure 1 1 The 2015 Profile of Home Buyers and Seller 1 2 2 * 2 HOME SELLING AND REAL ESTATE PROFESSIONALS Exhibit 7-13 HOW MANY TIMES SELLER RECOMMENDED TYPICAL AGENT (Percentage distribution) Florida All Sellers None One time Two times Three times Four or more times * 74 11 10 3 Times recommended since buying (median) 2 U.S. All Sellers None One time Two times Three times Four or more times 38% 13 17 12 20 Times recommended since buying (median) The 2015 Profile of Home Buyers and Seller 1 FOR SALE BY OWNERS SELLERS Exhibit 8-1 Exhibit 8-2 Exhibit 8-3 Exhibit 8-4 Exhibit 8-5 Exhibit 8-6 Exhibit 8-7 Exhibit 8-8 Exhibit 8-9 Exhibit 8-10 Exhibit 8-11 Exhibit 8-12 Exhibit 8-13 Exhibit 8-14 Exhibit 8-15 Exhibit 8-16 FSBO AND AGENT-ASSISTED SALES, 2003-2015 FSBO AND AGENT-ASSISTED SALES, BY LOCATION CHARACTERISTICS OF FSBO AND AGENT-ASSISTED SELLERS TYPE OF HOME SOLD, FSBO AND AGENT-ASSISTED SELLERS LOCATION OF HOME SOLD, FSBO AND AGENT-ASSISTED SELLERS SELLING PRICE, FSBO AND AGENT-ASSISTED SELLERS HOW FSBO SELLER DETERMINED ASKING PRICE OF HOME SOLD TIME ON THE MARKET, FSBO AND AGENT-ASSISTED SELLERS SELLER URGENCY, FSBO AND AGENT-ASSISTED SELLERS INCENTIVES OFFERED TO ATTRACT BUYERS, FSBO AND AGENT-ASSISTED SELLERS MOST IMPORTANT REASON FOR SELLING HOME AS FSBO SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE METHOD USED BY FSBO SELLERS TO MARKET HOME MOST DIFFICULT TASK FOR FSBO SELLERS HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 8, Page 1 o FOR SALE BY OWNERS SELLERS Exhibit 8-1 FSBO AND AGENT-ASSISTED SALES, 2003-2015 (Percentage Distribution) Florida All FSBO (For-sale-by-owner) Seller knew buyer Seller did not know buyer Agent-assisted Other 2015 10% 3 7 88 3 U.S. All FSBO (For-sale-by-owner) Seller knew buyer Seller did not know buyer Agent-assisted Other 2003 14% 5 9 83 4 The 2015 National Association of Realtors® Profile of Home Buyers and Selle 2004 14% 5 10 82 4 2005 13% 5 8 85 2 2006 12% 5 7 84 3 2007 12% 5 7 85 3 2008 13% 6 7 84 3 2009 11% 5 6 85 4 2010 9% 5 5 88 3 2011 10% 4 6 87 3 2012 9% 3 6 88 2 2013 9% 4 6 88 3 2014 9% 4 5 88 2 Chapter 8, Page 2 o 2015 8% 3 5 89 3 FOR SALE BY OWNERS SELLERS Exhibit 8-2 FSBO AND AGENT-ASSISTED SALES, BY LOCATION (Percentage Distribution) Florida SELLERS WHO SOLD A HOME IN A For-sale-by-owner (FSBO) Seller knew buyer Seller did not know buyer Agent-assisted Other All Sellers Suburb/ Subdivision 10% 3 7 88 3 * * * 98 2 Urban/ Central Small town city * * * 90 10 * * * 92 8 Rural area Resort/ Recreation area * * * 100 * * * * 100 * U.S. SELLERS WHO SOLD A HOME IN A For-sale-by-owner (FSBO) Seller knew buyer Seller did not know buyer Agent-assisted Other All Sellers 8% 3 5 89 3 Suburb/ Subdivision 5% 1 4 94 2 Urban/ Central Small town city 13% 5 7 85 3 8% 2 7 90 2 Rural area Resort/ Recreation area 15% 9 5 83 3 16% 2 10 84 * * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 8, Page 3 o FOR SALE BY OWNERS SELLERS Exhibit 8-3 CHARACTERISTICS OF FSBO AND AGENT-ASSISTED SELLERS Florida All Sellers Median age Median income (2014) Household composition Married couple Single female Single male Unmarried couple Other FSBO Seller Knew Buyer Seller did not Know Buyer AGENT-ASSISTED AgentFirst FSBO, All Agent- assisted then Agentassisted only assisted 62 $89,200 All FSBO 65 $82,500 49 $54,900 66 $65,000 62 $91,900 62 $91,900 73 #N/A 72% 12 8 6 1 77% 12 6 6 * 67% 33 * * * 77% 8 8 8 * 73% 11 8 7 1 73% 12 8 7 1 100% * * * * Seller did not Know Buyer 54 $104,100 All FSBO 56 $84,000 FSBO Seller Knew Buyer 54 $75,000 57 $92,500 77% 12 6 4 2 74% 14 7 5 1 63% 24 8 5 * 81% 9 6 4 1 U.S. All Sellers Median age Median income (2014) Household composition Married couple Single female Single male Unmarried couple Other AGENT-ASSISTED AgentFirst FSBO, All Agent- assisted then Agentassisted only assisted 54 54 $105,600 $107,000 79% 11 5 4 2 78% 11 5 4 2 54 $89,600 86% 4 4 7 * * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 8, Page 4 o FOR SALE BY OWNERS SELLERS Exhibit 8-4 TYPE OF HOME SOLD, FSBO AND AGENT-ASSISTED SELLERS (Percentage Distribution) Florida Detached single-family home Townhouse/row house Duplex/apartment/condo in 2 to 4 unit building Apartment/condo in a building with 5 or more units Mobile/manufactured home Other All Sellers All FSBO FSBO Seller Knew Buyer 79% 4 3 9 4 2 67% * * 11 22 * 100% * * * * * 57% * * 14 29 * 79% 5 3 10 2 1 All Sellers All FSBO FSBO Seller Knew Buyer Seller did not Know Buyer AgentAssisted 81% 6 2 5 3 3 75% 2 1 7 10 6 80% 3 3 3 9 4 72% 2 * 9 10 6 82% 6 2 5 2 3 Seller did not Know Buyer AgentAssisted * Less than 1 percent U.S. Detached single-family home Townhouse/row house Duplex/apartment/condo in 2 to 4 unit building Apartment/condo in a building with 5 or more units Mobile/manufactured home Other The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 8, Page 5 o FOR SALE BY OWNERS SELLERS Exhibit 8-5 LOCATION OF HOME SOLD, FSBO AND AGENT-ASSISTED SELLERS (Percentage Distribution) Florida FSBO Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area All Sellers All FSBO 51% 17 14 13 6 28% 50 11 11 * Seller Knew Seller did not Buyer Know Buyer * 100 * * * Agent-Assisted 36% 43 14 7 * 55% 11 14 13 7 Seller Knew Seller did not Buyer Know Buyer Agent-Assisted * Less than 1 percent U.S. FSBO Suburb/Subdivision Small town Urban area/Central city Rural area Resort/Recreation area All Sellers All FSBO 49% 19 16 14 3 28% 18 15 24 5 23% 28 9 38 3 32% 29 18 15 6 51% 18 16 13 3 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 8, Page 6 o FOR SALE BY OWNERS SELLERS Exhibit 8-6 SELLING PRICE, FSBO AND AGENT-ASSISTED SELLERS (Percentage Distribution) Florida FSBO All Sellers Median selling price Lowest selling price Highest selling price $250,000 Seller Knew Buyer All FSBO $200,000 $25,000 $100 $6,500 $5,400,000 $1,999,000 Sample size 173 Sales price compared with asking price: Less than 90% 15% 90% to 94% 17 95% to 99% 38 100% 23 101% to 110% 5 More than 110% 2 Median (sales price as a 97% percent of asking price) Number of times asking price was reduced: 52% None One 25 Two 14 Three 7 Four or more 2 AGENT-ASSISTED Seller did First FSBO, not Know All AgentAgent- then AgentBuyer assisted assisted only assisted $237,000 $253,000 $253,000 $228,000 $6,500 $25,000 $25,000 $228,000 $250,000 $1,999,000 $5,400,000 $5,400,000 $228,000 $22,000 16 3 12 150 149 1 14% 7 29 50 * * 99% * 33 * 67 * * 100% 20% * 30 50 * * 99% 14% 19 39 20 6 2 97% 14% 18 40 20 6 2 97% * 100 * * * * 93% 72% 22 6 * * 100% * * * * 71% 21 7 * * 49% 26 15 8 3 49% 27 14 8 3 * * 100 * * CAUTIONARY NOTE: Small sample sizes in some cases do not allow statistically robust results to be obtained. Please use caution when interpreting the results in cases where sample sizes are small. U.S. FSBO All Sellers Median selling price $245,000 Sales price compared with asking price: Less than 90% 9% 90% to 94% 15 95% to 99% 41 100% 24 101% to 110% 8 More than 110% 3 Median (sales price as a 98% percent of asking price) Number of times asking price was reduced: 57% None One 22 Two 12 Three 6 Four or more 4 Seller Knew Buyer All FSBO $210,000 $151,900 AGENT-ASSISTED Seller did First FSBO, not Know All AgentAgent- then AgentBuyer assisted assisted only assisted $223,800 $249,000 $249,000 $228,000 13% 13 35 34 3 2 98% 9% 14 30 45 * 3 99% 15% 12 37 29 5 2 98% 9% 15 41 23 9 3 98% 9% 15 42 23 9 3 98% 13% 46 33 8 * * 93% 60% 31 6 3 2 61% 33 1 5 * 60% 28 8 1 2 56% 22 12 6 4 56% 21 12 6 4 22% 41 33 4 * * Less than 1 percent N/A- Not Available The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 8, Page 7 o FOR SALE BY OWNERS SELLERS Exhibit 8-7 HOW FSBO SELLER DETERMINED ASKING PRICE OF HOME SOLD (Percent of Respondents) Florida Recent home sold in area Agent presentation-who seller did not use to sell home Profit seller needed from sale Attending open houses in area/viewing homes for sale online Online home evaluation tool To cover what was owed on home Other All FSBO 53% Seller Knew Buyer 33% Seller did not Know Buyer 62% 6 24 * * * 31 12 18 6 12 * 33 * 67 15 15 8 * All FSBO 11% Seller Knew Buyer 16% Seller did not Know Buyer 8% 11% 4% 14% 13% 14% 15% 19% 50% 22% 12% 19% 18% 25% 7% 14% 13% 20% 65% U.S. Other Attending open houses in area/viewing homes for sale online Agent presentation-who seller did not use to sell home To cover what was owed on home Online home evaluation tool Profit seller needed from sale Recent home sold in area 50% Recent home sold in area 25% 65% Profit seller needed from sale 19% 18% 20% Online home evaluation tool 15% 19% 13% 14% 12% 14% To cover what was owed on home 13% Agent presentation-who seller did not use to sell home 22% 7% 11% Attending open houses in area/viewing homes for sale online 4% 14% 11% 16% 8% Other 0% All FSBO The 2015 National Association of Realtors® Profile of Home Buyers and Selle Seller Knew Buyer 10% 20% 30% 40% 50% 60% 70% Seller did not Know Buyer Chapter 8, Page 8 o FOR SALE BY OWNERS SELLERS Exhibit 8-8 TIME ON THE MARKET, FSBO AND AGENT-ASSISTED SELLERS (Percentage Distribution) Florida FSBO All Sellers Less than 1 week 1 to 2 weeks 3 to 4 weeks 5 to 6 weeks 7 to 8 weeks 9 to 10 weeks 11 to 12 weeks 13 to 16 weeks 17 to 24 weeks 25 to 36 weeks 37 to 52 weeks 53 or more weeks Median weeks 5% 25 13 12 8 5 5 5 7 7 7 3 6 All FSBO 11% 28 11 11 6 6 17 6 * 6 * * 5 AGENT-ASSISTED Seller Knew Buyer * 67 * * 33 * * * * * * * 1 Seller did not Know All AgentBuyer assisted 14% 21 14 14 * 7 14 7 * 7 * * 5 4% 24 13 13 8 5 4 4 8 7 7 4 6 Agent- First FSBO, assisted then Agentonly assisted 4% 24 13 13 8 5 4 4 8 7 7 4 6 * * * * * * * 100 * * * * 14 * Less than 1 percent N/A- Not Available U.S. FSBO All Sellers Less than 1 week 1 to 2 weeks 3 to 4 weeks 5 to 6 weeks 7 to 8 weeks 9 to 10 weeks 11 to 12 weeks 13 to 16 weeks 17 to 24 weeks 25 to 36 weeks 37 to 52 weeks 53 or more weeks Median weeks 6% 36 12 6 7 5 7 4 6 5 5 3 4 All FSBO 18% 32 10 5 7 6 8 6 1 1 4 3 3 Seller Knew Buyer 28% 32 13 * 7 1 3 7 * * 4 6 1 AGENT-ASSISTED Seller did not Know All AgentBuyer assisted 12% 33 9 7 7 8 9 6 1 1 5 1 4 4% 36 12 6 7 5 7 4 6 5 5 3 4 Agent- First FSBO, assisted then Agentonly assisted 4% 37 12 6 7 4 6 4 6 5 5 3 4 7% 10 3 17 3 13 17 13 3 * 10 3 10 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 8, Page 9 o FOR SALE BY OWNERS SELLERS Exhibit 8-9 SELLER URGENCY, FSBO AND AGENT-ASSISTED SELLERS (Percentage Distribution) Florida FSBO Sellers needed to sell: Very urgently Somewhat urgently Not urgently All Sellers 13% 42 46 All FSBO 11% 17 72 Seller Knew Buyer 67% * 33 AGENT-ASSISTED Seller did not Know All AgentBuyer assisted * 11% 21 45 79 44 Agent- First FSBO, assisted then Agentonly assisted 11% * 45 * 43 100 * Less than 1 percent N/A- Not Available U.S. FSBO Sellers needed to sell: Very urgently Somewhat urgently Not urgently All Sellers 16% 41 43 All FSBO 13% 32 54 Seller Knew Buyer 21% 33 47 The 2015 National Association of Realtors® Profile of Home Buyers and Selle AGENT-ASSISTED Seller did not Know All AgentBuyer assisted 9% 16% 33 42 58 42 Agent- First FSBO, assisted then Agentonly assisted 16% 19% 42 33 42 48 Chapter 8, Page 10 o FOR SALE BY OWNERS SELLERS Exhibit 8-10 INCENTIVES OFFERED TO ATTRACT BUYERS, FSBO AND AGENT-ASSISTED SELLERS (Percent of Respondents) Florida FSBO None Home warranty policies Assistance with closing costs Credit toward remodeling or repairs Other incentives, such as a car, flat screen TV, etc. Other AGENT-ASSISTED All Sellers 68% 13 13 6 All FSBO 78% 6 6 * Seller Knew Buyer 100% * * * Seller did Agent- First FSBO, not Know All Agent- assisted then AgentBuyer assisted only assisted 79% 66% 66% * 7 14 14 * 7 14 14 * * 7 7 * 5 11 * 7 4 3 100 1 * * * 1 1 * * Less than 1 percent U.S. FSBO None Home warranty policies Assistance with closing costs Credit toward remodeling or repairs Other incentives, such as a car, flat screen TV, etc. Assistance with condo association fees Other All Sellers 63% 21 16 7 All FSBO 86% 5 4 2 4 AGENT-ASSISTED Seller Knew Buyer Seller did Agent- First FSBO, not Know All Agent- assisted then AgentBuyer assisted only assisted 93% * 3 1 83% 7 6 3 61% 23 17 7 61% 23 17 7 39% 32 25 4 3 * 4 4 4 7 1 * * * 1 1 * 3 2 4 1 3 3 7 * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 8, Page 11 o FOR SALE BY OWNERS SELLERS Exhibit 8-11 MOST IMPORTANT REASON FOR SELLING HOME AS FSBO (Percentage Distribution) Florida Did not want to pay a commission or fee Sold it to a relative, friend or neighbor Buyers contacted seller directly Did not want to deal with an agent Agent was unable to sell home Seller has real estate license Could not find an agent to handle transaction Other All FSBO 50% 19 6 6 * 19 * * Seller Knew Buyer * 100 * * * * * * Seller did not Know Buyer 54% 8 8 8 * 23 * * All FSBO 1% 1% 2% 5% 6% 18% 21% 48% Seller Knew Buyer * 1% * 7% 4% 7% 53% 28% Seller did not Know Buyer 1% * 4% 4% 6% 23% 4% 59% * Less than 1 percent U.S. Other Could not find an agent to handle transaction Seller has real estate license Agent was unable to sell home Did not want to deal with an agent Buyers contacted seller directly Sold it to a relative, friend or neighbor Did not want to pay a commission or fee * Less than 1 percent 48% Did not want to pay a commission or fee 28% 59% 21% Sold it to a relative, friend or neighbor 53% 4% 18% Buyers contacted seller directly 7% Did not want to deal with an agent 6% 4% 6% Agent was unable to sell home 5% 7% 4% 23% Seller has real estate license 2% 0% 4% Could not find an agent to handle transaction 1% 1% 0% Other 1% 0% 1% 0% All FSBO The 2015 National Association of Realtors® Profile of Home Buyers and Selle 10% Seller Knew Buyer 20% 30% 40% 50% 60% 70% Seller did not Know Buyer Chapter 8, Page 12 o FOR SALE BY OWNERS SELLERS Exhibit 8-12 SELLER WANTED TO SELL EARLIER BUT WAITED OR STALLED BECAUSE HOME WAS WORTH LESS THAN MORTGAGE (Percentage Distribution) Florida FSBO Yes, and lived in home Yes, but rented home to others and lived elsewhere No, sold home when I wanted to sell All Sellers 10% All FSBO 10% * 90 Seller Knew Buyer * 7% 10% 10% * * * * * * * 90 100 93 90 90 100 FSBO Yes, and lived in home Yes, but rented home to others and lived elsewhere No, sold home when I wanted to sell AGENT-ASSISTED Seller did not AgentFirst FSBO, Know All Agent- assisted then AgentBuyer assisted only assisted All Sellers 12% All FSBO 10% 2 87 Seller Knew Buyer AGENT-ASSISTED Seller did not AgentFirst FSBO, Know All Agent- assisted then AgentBuyer assisted only assisted 8% 10% 12% 12% 7% 3 4 2 1 1 7 88 89 88 87 87 86 The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 8, Page 13 o FOR SALE BY OWNERS SELLERS Exhibit 8-13 METHOD USED BY FSBO SELLERS TO MARKET HOME (Percent of Respondents) Florida Yard sign For-sale-by-owner Web site Social networking Web sites Multiple Listing Service (MLS) website Open house Online classified ads Third party aggregator Friends, relatives, or neighbors Newspaper website Other Web sites with real estate listings Print newspaper advertisement Realtor.com For-sale-by-owner magazine Direct mail (flyers, postcards, etc) Video Television Video hosting Web sites None - Did not actively market home Other All FSBO 53% 18 12 18 6 12 18 29 12 12 * 6 * 6 6 * * 6 * Seller Knew Buyer * * * * * * * * * * * * * * * * * 67 * Seller did not Know Buyer 33% 33 33 * 67 * * 33 33 * 33 * * * * * * 33 * All FSBO 25% 1% 1% 1% 2% 2% 3% 3% 4% 5% 6% 10% 14% 14% 15% 15% 21% 32% 42% Seller Knew Buyer 46% * * * * 3% 1% * * 3% 7% 4% 8% 1% 3% 8% 1% 42% 15% Seller did not Know Buyer 12% 2% 2% 2% 3% 2% 5% 5% 6% 7% 6% 13% 17% 20% 22% 19% 31% 28% 58% U.S. None - Did not actively market home Other Television Video hosting Web sites For-sale-by-owner magazine Video Print newspaper advertisement Direct mail (flyers, postcards, etc) Other Web sites with real estate listings Realtor.com Newspaper website Multiple Listing Service (MLS) website Open house Online classified ads For-sale-by-owner Web site Social networking Web sites Third party aggregator Friends, relatives, or neighbors Yard sign Yard sign 42% 15% 58% 32% Friends, relatives, or neighbors 42% 28% Third party aggregator 21% 1% 31% Social networking Web sites 15% 8% For-sale-by-owner Web site 19% 15% 3% Online classified ads 22% 14% 1% 20% Open house 8% Multiple Listing Service (MLS) website 14% 17% 10% 13% 4% 6% 7% 6% 5% 3% 7% 4% 0% 6% 3% 0% 5% 3% 1% 5% 2% 3% 2% 2% 0% 3% 1% 0% 2% 1% 0% 2% 1% 0% 2% Newspaper website Realtor.com Other Web sites with real estate listings Direct mail (flyers, postcards, etc) Print newspaper advertisement Video For-sale-by-owner magazine Video hosting Web sites Television Other 25% None - Did not actively market home 46% 12% 0% 10% All FSBO 20% Seller Knew Buyer The 2015 National Association of Realtors® Profile of Home Buyers and Selle 30% 40% 50% 60% 70% Seller did not Know Buyer Chapter 8, Page 14 o FOR SALE BY OWNERS SELLERS Exhibit 8-14 MOST DIFFICULT TASK FOR FSBO SELLERS (Percentage of Distribution) Florida Understanding and performing paperwork Preparing or fixing up the home for sale Getting the price right Selling within the length of time planned Attracting potential buyers Having enough time to devote to all aspects of the sale Helping buyer obtain financing None/Nothing All FSBO * * * * * * * * Seller Knew Buyer * * * * * * * * Seller did not Know Buyer * * * * * * * * All FSBO 6% 18 6 12 6 * * * 53 Seller Knew Buyer 25% 50 * * * * * * 25 Seller did not Know Buyer * 8 8 15 8 * * * 62 * Less than 1 percent U.S. Getting the price right Selling within the length of time planned Preparing or fixing up the home for sale Understanding and performing paperwork Having enough time to devote to all aspects of the sale Helping buyer obtain financing Attracting potential buyers Other None/Nothing * Less than 1 percent The 2015 National Association of Realtors® Profile of Home Buyers and Selle Chapter 8, Page 15 o FOR SALE BY OWNERS SELLERS FOR SALE BY OWNERS SELLERS Exhibit 8-15 HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME (Percentage of Distribution) HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME (Percentage of Distribution) Florida U.S. HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME - FSBO, Seller Knew Buyer HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME - FSBO, Seller Knew Buyer (Percentage Distribution) (Percentage Distribution) Florida FSBO- Seller Knew Buyer Sell Themselves Use a Real Estate Agent Don't Know/ Not Sure FSBO- Seller Knew Buyer Sell Themselves, 0% 0% 67% Sell Themselves Use a Real Estate Agent Don't Know/ Not Sure 33% Don't Know/ Not Sure, 33% Sell Themselves, 16% U.S. 16% 28% F 56% Use a Real Estate Agent, 28% Don't Know/ Not Sure, 56% Use a Real Estate Agent, 67% HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME - FSBO, Seller Did Not Know Buyer HOW FSBO SELLERS WILL SELL THEIR CURRENT HOME - FSBO, Seller Did Not Know Buyer (Percentage Distribution) FSBO- Seller Did Not Know Buyer Sell Themselves Use a Real Estate Agent Don't Know/ Not Sure Florida 36% 36% 29% Don't Know/ Not Sure, 29% Use a Real Estate Agent, 36% The 2015 National Association of Realtors® Profile of Home Buyers and Selle (Percentage Distribution) FSBO- Seller Did Not Know Buyer Sell Themselves, 36% Sell Themselves Use a Real Estate Agent Don't Know/ Not Sure 37% 18% U.S. Sell Themselves, 37% Don't Know/ Not Sure, 45% 45% Use a Real Estate Agent, 18% Chapter 8, Page 16 o FOR SALE BY OWNERS SELLERS Exhibit 8-16 FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME (Percentage of Distribution) Florida U.S. FSBO- Seller Knew Buyer Very satisfied Somewhat satisfied Somewhat dissatisfied FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME Seller Knew Buyer Somewhat 83% 17% dissatisfied, 0% Somewhat satisfied, 17% Very dissatisfied, 0% Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied * * Very dissatisfied FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME Seller Knew Buyer FSBO- Seller Knew Buyer 78% 15% 5% 2% Somewhat dissatisfied 5% Somewhat satisfied 15% Very satisfied 78% Very satisfied, 83% FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME Seller Did Not Know Buyer Somewhat dissatisfied, 0% FSBO- Seller Did Not Know Buyer Very satisfied Somewhat satisfied Somewhat dissatisfied * Somewhat satisfied, 47% * Very dissatisfied The 2015 National Association of Realtors® Profile of Home Buyers and Selle FSBO SELLERS SATISFACTION PROCESS OF SELLING HOME Seller Did Not Know Buyer Very dissatisfied, 0% FSBO- Seller Did Not Know Buyer Very satisfied, 53% 53% 47% Very dissatisfied 2% Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied 67% 25% 5% 3% Somewhat dissatisfied 5% Somewhat satisfied 25% Very dissatisfied 3% Very satisfied 67% Chapter 8, Page 17 o
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