Exercise Guide 1: General Activities Prepared for Harvard University Practical Social Media Management Class Exercise: Keyword Research 1. Conduct Keyword Research Goal: Identify what people are searching on so you can use these phrases in your posts and use the findings to generate content ideas. a. Adwords.google.com b. This brings you to the log in screen. If you have a Google Account log in. If you do not have a Google Account, got to Google and search keyword research – you will see the Google Adwords link and it will bring you directly to the keyword tool. 1 3 2 Only shows if you are not logged in to Google. 1. Enter a starting keyword you think your target market is searching on OR enter a competitors URL. a. We use the phrase competitor broadly here. What site is ranking well for phrases you think your audience is searching on. Learn from others optimization and see what phrases they are trying to rank for. 2. If you are not logged in with a Google Account you will need to put in this code. If you are logged in you will not see this code. 3. Hit Search 1 Notes: 2. If you are logged in the top menu bar (in green) will look different from the picture on the previous page. Category helps you refine your search to a specific industry/focus. A good example of this is in the UK sneakers are called trainers. But trainers (people who train) are also called trainers. To reduce noise on the word trainers, you could use category and enter sneakers and this will only deliver variations of the word trainer that have to do with footwear. Play with the different settings and filters to see how the results vary. If you are logged in, when you hit search Google brings you first to recommendations for Ad Group Ideas, switch to the Keyword Ideas Tab Review results 1 1 1. You have two choices to review keywords. You can individually select words you think are appropriate using the checkbox on the right or you can download the full set up keywords to an excel file and sort them in various ways, deleting lines that are not relevant. We prefer the second message for large volume of words. Notes: 2 Again, play with the options. If the results were not what you expected try another keyword. Exercise: Create a Content Asset Inventory Typically people have much more content sitting around the office than they realize. Taking the time to create a Content Asset Inventory allows you to pull all existing content into one place so you can use this information as you begin to develop a Content Calendar. To access a template for the Content Asset Inventory go to www.precisionmarketinggroup.com/HU A Content Asset Inventory includes: Type of Content o Brochure o Article o Blog post o Download o Ebook o Research o Etc. Gated/Free o Is this content only available behind a form or can anyone access it? Topic 1 and Topic 2 o What is the primary and secondary topic for the content? This will help you pick themes and group content around topic types. For example if you are sharing information for students abroad you may have content organized by travel safety, In country resources, travel considerations, how grades transfer, safety alerts, travel tips, etc. Title o What is the name/title of the piece of content? URL o Where can the content be found on the website? For departments with a number of people communicating through social media channels you may want to break up the social media responsibilities around content type. Though a goal is to have a consistent voice overall getting a consistent voice by topic area is a start. As you look at your content you may have other ideas of what to track or how to group it. This list is a suggested starting point. 3 Exercise: Create a Content Editorial Calendar Content is the most critical element to social media success, yet it is where people typically take the least amount of time to plan. A Content Editorial Calendar will not only guide you through the year it will remind you what you have already covered and will add to the Content Asset Inventory as often topics can be repurposed through the year. To get a copy of the Content Editorial Calendar go to www.precisionmarketinggroup.com/HU The Content Editorial Calendar includes: Outside Forces/Important Dates o What other items/events are happening? Is there a major research paper being published, is there a deadline for a grant application, is there an event someone in your department is teaching, is there an event happening on campus related to what you do? Knowing this information can help you determine the focus of your content. Keywords o Start with the keywords you want to be known/found for and assign one to each day/week/month (whatever time frame you are planning on posting – often driven by the channel chosen) Title/Topic o What is the focus of the content that will be created? If you can create a title (best for blog posts) then that piece of work is done. If you are planning a Tweet note what you want the topic of the post to be. For example, recent stats on number of students applying. Content Type o What type of content do you want to create around this? Some examples of content types (not all are appropriate for all channels) include: Top 10 List Opinion Q&A How to/tutorials Interview Guest content Round-up X Steps Day in the life Share other people’s content Tips Cool tools Breaking news Event coverage Photos 4 Contest Themed months Author o Assign someone now, people do not need to wait to put their content together until the day before. Social Media Channel o Is the content intended to be a blog post or a Tweet? If you are writing longer pieces of content and you are using a channel like Twitter, make sure you add something to your editorial calendar that allows you to repurpose content from the blog post into multiple tweets. 5
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