Setting the Price in the Face of Competitive Understanding how to accurately define the price point that reflects the value created by a new product or service, especially when the market already has a competitive alternative, is a challenging task. Pricing a product too low, too high or committing other pricing errors can be detrimental to profits, volume, and a firm’s market existence. In this article, the author compares different pricing methods for determining appropriate new product/service price levels and demonstrates, from an economics standpoint, the strengths and weaknesses of each approach. Curry W. Hilton is a senior pricing analyst at Wiglaf Pricing and economics lecturer at Elon University. He can be reached at [email protected]. P rice setting of new offerings proves to be a challenging task. Understanding how to accurately define the price point that reflects the value created by the new product or service provides tremendous financial impact to a firm’s bottom line. Pricing too low may be useful for driving volume and gaining market share but comes at the cost of losing potential profit and inaccurately setting price-to-value expectations. Pricing too high may lead to greater reaped profit margins from infrequent transaction occurrences but usually results in lost profit from lack of volume and increased market interest from fringe firms. Ultimately, pricing errors are detrimental to profits, volume, and a firm’s market existence. Cost-based pricing has been the norm ever since the presence of trade. In some instances, firms presently use cost-based pricing to meet current pricing needs. The cost paradigm hinges on understanding the marginal cost structure of production and marking up according to industry best practices to deliver price. Although, the efficiency of truly capturing a consumer’s willingness to pay and perceived value using off the cuff cost-based pricing strategies is quite unrealistic. The evolution of price setting techniques in the business landscape has allowed firms to price closer to value realized. Value driven pricing strategies have emerged to become the forefront in aligning product’s observed benefits with price capture. Reversing the normal cost-based value chain to fully understand customer dynamics first allows for successful implementation of value-based pricing methods. Identifying the importance placed on products or services by consumers is the primary objective of value-based pricing. After defining value customers recognize, price can accurately be set accordingly. Cost feasibility based on the price arrived at determines if the product is profitable. After value has been identified, price set, and cost derived, the product is then offered if deemed necessary. When firms use value-based pricing, the likelihood of product success and healthy profit margins being realized is quite promising. Price Setting Techniques Price setting methodologies tend to mirror the offering and the 22 maturity of the market. In the market for evolutionary goods, products that offer marginal enhancements to the status quo, conjoint analysis proves to be the most useful. Conjoint analysis provides statistical evidence on how different product features stack up in relationship to consumers’ part-worth utilities. Identifying prominent product components that add more value to the product as a whole allows firms to align benefits to price more accurately. Exchange value models offer a range of potential price points between the exchange value and comparable alternative, defined by differential value. Exchange value models tend to provide the most insight in setting the price of revolutionary products. Developing the zone of possible prices starts by determining whether the new good offers more or less value than the comparable alternative. Based off the previous determination, positive or negative differential value can be assigned to better understand the change in consumer’s utility provided by the new offering. Differential value plus the price of the comparable alternative sets the exchange value. The price of a revolutionary product falling between the exchange value and the price of a competing alternative delivers the best suited price according to value received. Value that cannot be captured or value left on the table gives indication on how close the actual price is to the exchange value. Price optimization tends to be the favored approach to price setting in theoretical scenarios where elasticities of demand on the individual and industry level are transparent and converge. Mature markets where products are relatively commoditized allow the use of price optimization when determining which price maximizes profit. Price optimization techniques often lead to misstated prices because of the short-run perceived lens. The disparity of elasticities between industry and consumer levels as well as pinpointing the appropriate price elasticity challenges the efficacy of price optimization. Representing true marginal cost depends highly on which time frame the analysis is occurring. Firm decision makers must tread lightly when utilizing economic price optimization models when uncertainty is prevalent. First Quarter 2013 The Journal of Professional Pricing M stands for the income understand the change in consumer’s utility provided byalternative. the new offering. Differential valueendowment plus the of the consu maximize their utility by consuming X N and X C subject to the b price of the comparable alternative sets the exchange value. The price of a revolutionary product falling that characterizes an evolutionary product between the exchange value and the price of a competing alternative delivers the best suited pricemarket with perfec according to value received. Value that cannot be captured or value left on the table gives indication on how close the actual price is to the exchange value. Substitutes – An Economics Approach α andsetting θ are strictly positivescenarios numbers that measure the value o Price optimization tends to be the favored approach to price in theoretical where alternative to the consumer. These scalars show the rate of su elasticities of demand on the individual and industry level are transparent and converge. Mature other words the ratio of scalars represents the slope of the ind Figure 1: Optimal Choice Consumer Theory Price markets where products are relatively commoditized allow the use of price optimization when Setting: A Mixed Bag differential value in exchange value models. Any other monot determining whichtheory price maximizes techniques often lead to misstated prices Economic consumer represents profit. Price optimization function would be a sufficient model for analysis. how a demander consumption because of theallocates short-run perceived lens. The disparity of elasticities between industry and consumer behavior two goods to maximize levels asbetween well as pinpointing the appropriate price elasticity challenges the efficacy of price optimization. Exhibit 1: Optimal Choice utility under constraints such as prices, Representing true marginal cost depends highly on which time frame the analysis is occurring. Firm time, and income. Consumer theory rests decision makers mustthat tread lightly when utilizing economic price optimization models when uncertainty on the simple foundation individuals are utility maximizing entities with the is prevalent. driven purpose to make trade-offs depending on preferences and constraints. Consumer Theory PriceofSetting: Usually the end objective consumerA Mixed Bag theory in general equilibrium is to define the consumption set thattheory maximizes the Economic consumer represents how a demander allocates consumption behavior between two utility function and still remains on the goods to maximize utility under constraints such as prices, time, and income. Consumer theory rests on budget constraint. Other tangents can thefollowed simpletofoundation that individuals are utility maximizing entities with the driven purpose to make be derive equally beneficial outcomes. tradeoffs depending on preferences and constraints. Usually the end objective of consumer theory in general equilibrium is to define the consumption set that maximizes the utility function and still remains Price determination of new product ofon the budget constraint. Other tangents can be followed to derive equally beneficial outcomes. ferings can be the product of consumer theory if massaged. This new way of theoretically thinking about priceproduct deri- offerings can be the product of consumer theory if massaged. This Price determination of new positive numbers that measure vation fits best in the evolutionary product setting where mar- α and θ are new way of theoretically thinking about price derivation fits best instrictly the evolutionary product settingthe value of ginal improvements are distinguishable. Assumptions outlining the new good and comparable alternative to the consumer. These where marginal improvements are distinguishable. Assumptions approach to pricing scalars showoutlining the rate ofthe substitution between both products. In the approach to pricing through consumer theory are as follows: through consumer theory are as follows: other words the ratio of scalars represents the slope of the indif1. Prices are linear (Price discrimination cannot be implement- ference curve and could be compared to differential value in exvalue models. Any otherprice monotonic transformation of the ed…single price model) I. Prices are linear (Price discrimination cannotchange be implemented…single model) generic utility function would be a sufficient model for analysis. II. of comparable Prices of comparable are known 2. Prices alternatives arealternatives known III. The value of all goods are well understood Lagrangian optimization techniques or setting the marginal rate ofLagrangian substitutionoptimization along the indifference curveorequal to the price ra3. TheIV.value of all goods areare well understood price takers Consumers considered techniques setting the marginal ra tio will not offer a unique solution due to the perfect substitute curve equal to the price ratio will not offer a unique solution d assumption. The equimarginal principle will deliver the con4. Consumers are considered price takers Perfect Substitute Case The equimarginal principle deliver the current consumption sumption behavior, choice, andwill price using the model. behav The marginal of theutility new product by its price must by its Perfect Substitute Case model. Theutility marginal of the divided new product divided exceed or be equivalent to the marginal utility of the comparable The basic utility maximization problem facing consumers is marginal utility of the comparable alternative divided by its pr The basic utility maximization problem facing consumers is outlined by alternative divided by its price. In this instance a consumer will outlined by: choose to consume the new product due to marginal improve choose to consume the new product due to marginal improvein price. ment in value according to a static change in price. where X N and XC represent the quantity of new good consumed and the quantity of comparable alternative consumed, respectively. PN and PC stand for the prices of the new and comparable where XN and XC represent the quantity of new good consumed and the quantity of comparable alternative. M stands for the income endowment of the consumer. alternativeaconsumed, respectively. PN and PC utility stand for the prices of the new and comparable Essentially, consumer prefers to maximize their by conalternative. M stands for the income endowment of the consumer. Essentially, a consumer prefers to suming X N and XC subject to the budget constraint. A generic maximize their utility by consuming X and X subject to the utility function that characterizes an evolutionary N C product mar- budget constraint. A generic utility function ket perfect substitutes is: thatwith characterizes an evolutionary product market with perfect substitutes is α and θ are strictly positive numbers value of the new good andderivation comparable The theoretical of the new product price provides The Journal of Professional Pricing that measure the First Quarter 2013 23 alternative to the consumer. These scalars show the rate of substitution between both products. In tradeoff factor between products and the price of the compa The theoretical derivation of the new product Figure 2: Optimal Choice price a means evaluateof value ew product price provides atomeans totheevaluate the valueprice ratioprovides or Theprovides theoretical derivation the new product a means to evaluate the value ratio or or trade-off factor betweenalternative. products andand the price of the comparable alternative. tradeoff factor between products nd theratio price of the comparable At the optimal choice, the slope of the indifference curve (MRS) is e the price of the comparable alternative. constraint (Price ratio). Mathematically deriving the optimal choice product offering proves useful in price setting. Taking the natural l easier manipulation and determination of the marginal rate of subs Cobb-Douglas Case Cobb-Douglas Case Still under the assumptions outlined earlier Still under theconstraints, assumptions outlined earlier and same budget constraints, but modifying the generic and same budget but modifying utility function to represent Cobb-Doulas preferences, theand generic utility function to represent Cobbd earlier same budget constraints, but modifying the genericprice setting will occur through constrained Douglas preferences,The pricenew setting will occur maximization. function encompassing Cobb-Douglas preferences will offer a price Doulasthrough preferences, pricemaximization. setting utility will occur constrained constrained newthrough determination that does notThe require goods to be perfect substitutes. tion encompassing Cobb-Douglas preferences will offer a price utility function encompassing Cobb-Douglas preferences will offersubstitutes. a price determination that e goods to be perfect does not require goods to be perfect substitutes. In this case, α and θ are taste parameters essentially leading to different slopes of indifference curves. Cobb-Douglas utility functions provide well-behaved indifference curves that prove to be easily Inalgebraically this case, α and θ are taste parameters leading means to managed. Exhibitslopes 2 essentially offers a visual of determining optimal choice through setting metersdifferent essentially leading to different of indifference curves. slopes of indifference curves. Cobb-Douglas utility functhe marginal rate of substitution (MRS) equal to the price ratio. ide well-behaved indifference curves that prove be easily tions provide well-behaved indifference curves thatto prove to be Figure 2 offerschoice a visualthrough means of setting fers a easily visualalgebraically means of managed. determining optimal Exhibit 2:optimal Optimal Choice determining choice through setting the marginal rate of MRS) equal to the price ratio. substitution (MRS) equal to the price ratio. At the optimal choice, the slope of the indifference curve (MRS) isAt equal the slope of thethe budget constraint (Price ratio). curve Math-(MRS) is equal to the slope of the budget the to optimal choice, slope of the indifference take and awaysolving from the constrained ematically the optimal choice and solving forthe the optimal price The constraintderiving (Price ratio). Mathematically deriving choice for the price maximization of the new approach rests on interpreting the differential parameters, α and θ. The slope of ofproduct the newoffering product offering proves useful in price setting. Taking proves useful in price setting. Taking the natural log of the utility function allows for the natural log of the utility function allows for easier manipu- the indifference curve, regardless of which case, defines the tradeeasier manipulation and determination of the marginal rate of substitution. off between competing products. Managers understanding the lation and determination of the marginal rate of substitution. taste parameters of consumers can better position their products according to benefits of competitor’s products. The price determination in each case shows the magnitude of differential power between products. Accurately estimating such differences allows executives to better price products. The challenges posed by this price setting model are similar to those of economic price optimization. Capturing individual utility and ordinal preference relationships will be the primary downfall to the proposed technique. If such variables could be measured the price point realized by this model would fall between the boundaries defined by exchange value models. 24 First Quarter 2013 The Journal of Professional Pricing
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