London Borough of Newham
Best Value
Performance Indicators
2007-08
Outturn Figures
bvpioutturnfigures07-08
Best Value Performance Indicators 2007-08 Outturn Figures
The following report outlines how the council has performed on its Best Value Performance Indicators. It shows performance and targets for 2007-08.
The comments column provides useful information to help interpret the performance indicator or targets set or may provide details on why
performance has changed significantly from previous years. Where it is available performance is compared with other authorities in London and
across England.
There is a quick reference guide in the final column of the report that shows:
Achieved target continuous improvement
(Dark green)
Within 10% of achieving target, or trend is towards achieving target.
(Light green)
Identified for improvement
(Blue)
Data not available or target not set
(White)
National Indicator Set
Under the Local Government and Public Involvement in Health Act 2007 the requirement to publish an annual best value performance plan (BVPP)
was removed from 1st April 2008. BVPIs are being replaced with a new National Indicator Set from 1st April 2008 and these will be reported after the
end of the 2008-09 year. However under a special provision outturn performance on BVPIs for 2007-08 is still required to be reported.
Statement on contracts
The council supports the principles behind the Code of Practice on Workforce Matters in local authority contracts and is committed to ensuring that
these are applied in the council's contracting process. All relevant contracts for council services contain a clause requiring contractors to comply with
the Code or Practice on Workforce Matters and the Secretary of State's Direction under Section 101 of the Local Government Act 2003. Our business
transfer policy is fully compliant with the Code.
bvpioutturnfigures07-08
Quick reference
guide:
Achieved target continuous
improvement
Within 10% of achieving target or trend is towards
achieving target
Identified for
improvement
Data not available or target
not set
ADULTS, CULTURE AND COMMUNITY Directorate
ADULT SERVICES Performance Indicators
Best Value Indicators
BVPI
Description
No.
2007/08
ADULT SERVICES
BV53
BV54
Households receiving intensive
home care per 1,000 population
aged 65 or over (PAF C28).
Older people helped to live at home
per 1,000 population aged 65 or
over (PAF C32).
2006/07
Targets
2006/07
Actuals
28.80
27.90
105.00
The percentage of items of
equipment and adaptations
BV56
91.00%
delivered within seven working days
(PAF D54).
For new older clients, the average of
(i) the percentage where the time
from first contact to beginning of
assessment is less than 48 hours
BV195 (that is, 2 calendar days), and (ii) the 90.00%
percentage where the time from first
contact to completion of assessment
is less than or equal to four weeks
(28 calendar days). (PAF D55)
For new older clients, the
percentage where the time from
completion of assessment to
BV196 provision of all services in a care
90.00%
package is less than or equal to four
weeks (28 calendar days). (PAF
D56)
The number of adults and older
people receiving direct payments at
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
29.90
17.00
28.00
2007/08
Actuals
COMMENTS
Quick
ref
Guide
31.97
657 households had intensive home care in the sample week in
September 2007, compared with 582 in September 2006.
103.60
109.00
106.00
100.93
Performance is in the Department of Health (DOH) top
performance band for this indicator, however the target of 106
service users per 1,000 of the population aged 65+ was not met.
This was due to a number of equipment services being
reclassified during the year following guidance from the DOH
about which services should not be counted in this indicator.
96.75%
95.00% 93.00% 97.00%
98.72%
Several improvements to the Community Equipment Stores
operational processes and weekly reporting has led to
improvements in performance.
92.01%
Although performance fell slightly compared to 2006/07, it
remains in the top DoH performance banding for this indicator.
Further analysis of the data by teams and reviews of the
processes involved will be completed to improve performance in
the future.
84.65%
Performance has fallen from the top to the third performance
banding for this indicator. Further analysis of the data by teams
and reviews of the processes involved will be completed to
improve performance in the future.
94.29%
90.10%
101.00
92.00% 88.00% 95.00%
93.00% 93.00% 90.00%
Performance is in the Department of Health top performance
band for this indicator (160+), and a significant improvement on
Page 1 of 20
31 March per 100,000 population BV201 (weighted average of 4 indicators)
(PAF C51)
150.00
150.25
152.00
127.00
225.00
213.68
2006/07. This improvement is as a result of the continued shift in
government and local policy to offer direct payments as a means
of support.
CULTURE Performance Indicators
Best Value Indicators
BVPI
No.
2007/08
CULTURE
Description
The number of visits to/uses of local
authority funded or part-funded
BV170a
museums and galleries per 1,000
population.
2006/07
Targets
69.24
The number of those visits to Local
Authority funded, or part funded
BV170b
48.58
museums and galleries that were in
person, per 1,000
The number of pupils visiting
BV170c museums and galleries in organised 916.98
school groups.
Percentage of conservation areas in
BV219b the local authority area with an up50.00%
to-date character appraisal.
2006/07
Actuals
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
2007/08
Actuals
COMMENTS
Quick
ref
Guide
66.96
452.00 1,066.50
68.30
45.74
Heritage Services have refocused resources on community
events (including touring exhibitions), outreach and on-line
services such as the Local History Bulletin Board and Newham
Story. However, these cannot be included within the definition of
this indicator. The performance therefore shows the result of
directing resources away from the North Woolwich Old Station
Museum, which is the only buildings-based service in the
borough.
46.67
174.50
47.60
34.77
Please see above comment for BV170a.
749.00
5,622.75 8,865.50 764.00
719.00
Please see above comment for BV170a.
50.00%
65.00% 43.63% 75.00%
50.00%
Work has commenced on appraising the final two sites but this
has been delayed in order to link in with the Stratford Masterplan.
620.00
COMMUNITY AND CUSTOMER SERVICES Performance Indicators
Best Value Indicators
BVPI
Description
2006/07
No.
Targets
2007/08
COMMUNITY AND CUSTOMER SERVICES
2006/07
Actuals
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
2007/08
Actuals
COMMENTS
Quick
ref
Guide
Newham's performance has improved during 2007/08. The target
was not met because improvements made by Newham failed to
achieve the standards required for response times to customer
Page 2 of 20
BV220 Compliance against the Public
amended
Library Service Standards (PLSS)
2007/08
The level (if any) of the Equality
Standard for Local Government to
which the authority conforms.
The quality of an Authority's Race
Equality Scheme (RES) and the
BV2b
improvements resulting from its
application
COMMUNITY LEGAL SERVICES
BV2a
Total amount spent by the local
authority on advice and guidance
BV226a
services provided by external
organisations.
Percentage of monies spent on
advice and guidance services
provision that was given to
BV226b
organisations holding the CLS
Quality Mark at 'General Help' level
and above.
Total amount spent on Advice and
Guidance in areas of housing,
BV226c welfare benefits and consumer
matters which is provided directly by
the authority to the public.
requests as planned. The amount of stock purchased and the
time taken to replace/refresh library stock continued to perform
well. The number of ICT terminals for Internet and Library
Catalogue access increased during the year. Improvements will
be made to increase customer satisfaction, improve responses to
customer requests and to increase the library stock provision
during 2008/09.
2.00
1.00
N/A
N/A
3.00
2.00
5.00
5.00
N/A
N/A
5.00
5.00
92.11%
89.47%
N/A
1,245,121.80
(£)
N/A
N/A
N/A
1,186,442.40
(£)
N/A
88.07%
N/A
N/A
N/A
87.28%
The slight reduction is due to not every organisation with a Quality
Mark receiving a funding increase for inflation.
N/A
2,680,205.40
(£)
N/A
N/A
N/A
2,472,919.13
(£)
The decrease in spend in 2007/08 is due to a general reduction in
Council staff and other costs associated with this area of advice
and guidance.
89.00% 84.00% 92.11%
92.10%
There were a number of changes in 2007/08 including bringing
some advice services "in-house". Overall, these led to a 4.71%
decrease in the total amount spent by the local authority on
advice and guidance services provided by external organisations
compared to 2006/07.
RESOURCES Directorate
COUNCIL TAX & BENEFITS Performance Indicators
Best Value Indicators
BVPI
No.
2007/08
BENEFITS
Description
2006/07
Targets
2006/07
Actuals
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
2007/08
Actuals
COMMENTS
Quick
ref
Guide
Page 3 of 20
BV76b
Number of fraud investigators
employed, per 1,000 caseload.
0.20
0.17
N/A
N/A
0.19
BV76c
Number of fraud investigations, per
1,000 caseload.
10.25
4.41
N/A
N/A
6.74
BV76d
Number of prosecutions and
sanctions, per 1,000 caseload.
1.28
0.79
N/A
N/A
2.17
Average time for processing new
BV78a claims (Housing and Council Tax
benefit)
33.00
days
46.87 days
27.45
days
24.45
days
40.00
days
Speed of processing: b) Average
BV78b time for processing notifications of
changes of circumstance.
23.00
days
17.63 days
12.00
days
7.80 days
15.00
days
The percentage of cases within a
random sample for which the
BV79a Authority's calculation of Housing
98.00%
and Council Tax Benefit (HB/CTB) is
found to be correct.
The amount of Housing Benefit
BV79b
payments (HB) recovered as a
(i)
percentage of all HB overpayments.
HB overpayments recovered as a
percentage of the total amount of
BV79b HB overpayment debt outstanding at
the start of the year, plus amount of
(ii)
HB overpayments identified during
the year.
Housing Benefit (HB) overpayments
written off as a percentage of the
total amount of HB overpayment
BV79b
debt outstanding at the start of the
(iii)
year, plus amount of HB
overpayments identified during the
year.
0.18
The number of cases investigated increased during 2007/08 but
was still not enough to meet the target. Process reviews of all
aspects of the investigative cycle are underway to improve
5.13
processing time which in turn should enable an increase in the
number of investigations carried out.
Performance showed a significant improvement from last year.
For 2008/09 and subsequent years, it is expected that the
1.95
detailed process reviews will continue to increase the number of
sanctions achieved.
The improvement in performance in 2007/08 is due to two key
factors. Firstly, additional temporary staff were retained for the
first quarter of the year, which enabled the clearing of the backlog
created by implementation of the new benefits system more
36.47 days
quickly than predicted. Secondly, throughout the year the number
of officers working in Local Service Centres capable of deciding
claims for benefit were increased enabling claims to be dealt with
more quickly.
14.22 days
Given that Newham has the biggest caseload in London some
level of error in the award of benefit is expected. Performance in
2007/08 has worsened. Analysis of the data shows that the speed
of processing that enabled quick recovery from the backlog of
work caused by the new benefits system implementation has
introduced a small amount of error into the assessments.
94.20%
99.30% 99.20% 98.00%
N/A
49.73%
70.37% 80.61%
N/A
Data is being verified and will not be available until July.
N/A
16.46%
28.35% 38.38%
N/A
Data is being verified and will not be available until July.
N/A
10.85%
N/A
Data is being verified and will not be available until July.
N/A
N/A
93.00%
See comment in BV78a above.
Page 4 of 20
COUNCIL TAX
BV9
The percentage of council tax due
for the financial year which was
received by the authority.
92.50%
90.51%
96.10% 98.48% 92.00%
91.24%
During 2007/08 a hard hitting publicity campaign aimed at council
tax non-payers was run. This was combined with greater use of
the statutory powers to recover council tax and the first ever joint
operation with the police to bring defaulters before the courts.
New online forms for landlords to register their tenants were
introduced and awareness of council tax liability was raised on the
web and via Newham Welcome packs.
FINANCE Performance Indicators
2006/07
Actuals
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
2007/08
Actuals
91.50%
93.27% 96.98% 100.00%
76.00%
99.17%
99.19% 99.30% 99.20%
99.15%
Best Value Indicators
BVPI
No.
2007/08
FINANCE
BV8
BV10
Description
2006/07
Targets
The percentage of invoices for
commercial goods and services that
were paid by the authority within 30 100.00%
days of such invoices being
received by the authority.
The percentage of non-domestic
rates due for the financial year
99.20%
which was received.
COMMENTS
Quick
ref
Guide
The fall in performance is attributed to delays in authorisation of
invoices for payment. Improvements planned include the
extension of electronic payments.
HUMAN RESOURCES Performance Indicators
2006/07
Targets
2006/07
Actuals
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
The percentage of top 5 % earners
that are women.
48.00%
47.39%
48.36% 43.56% 48.50%
49.56%
Performance shows an almost equal balance between gender in
the top 5% of earners.
The percentage of top 5 % earners
BV11b from black and minority ethnic
communities.
16.00%
12.38%
18.12%
13.32%
Staff for whom ethnicity was not previously recorded were
surveyed in 2007/08.
Best Value Indicators
BVPI
Description
No.
2007/08
HUMAN RESOURCES
BV11a
Percentage of the top paid 5% of
4.53%
17.00%
2007/08
Actuals
COMMENTS
Quick
ref
Guide
The whole workforce was re-surveyed in 2007/08 to establish the
Page 5 of 20
BV11c
staff who have a disability (excluding
8.50%
those in maintained schools).
BV12
The number of working days/shifts
lost due to sickness absence.
BV14
The percentage of employees
retiring early (excluding ill-health
retirements) as a percentage of the
total work force.
BV15
The percentage of employees
retiring on grounds of ill health as a
percentage of the total workforce.
5.63%
5.39%
5.49%
9.00%
6.70%
The council is now piloting a new approach the "Nurse Led
Scheme" to the management of sickness in some services. Staff
in these services now contact a call centre staffed by qualified
nurses to report their sickness. The implementation of on-line
8.08 days 11.33 days 7.59 days 8.09 days 8.08 days 11.07 days
access for managers to view and input absence details on their
staff is taking place this year, which will raise awareness of
absence levels and assist in managerial action to reduce sickness
levels.
There are only a small number of cases of early retirement each
year and therefore small increases or decreases will impact on
performance. Each case has to be considered on its merits and
0.17%
0.12%
0.30% 0.18% 0.17%
0.24%
takes into account, for example, any cost of an early retirement
and what arrangements would need to be made for the
continuation of the work.
There are only a small number of cases of ill health retirements
each year and therefore small increases or decreases will impact
on performance. Each case has to be considered on its merits
0.17%
0.11%
0.13% 0.00% 0.17%
0.05%
and takes into account, for example, any cost of an early
retirement and what arrangements would need to be made for the
continuation of the work.
The percentage of local authority
employees declaring that they meet
the Disability Discrimination Act
BV16a 1995 disability definition compared
with the percentage of economically
active disabled people in the
authority area.
3.80%
3.49%
4.33%
4.43%
3.80%
5.31%
BV16b Working age people with disabilities.
N/A
17.00%
N/A
N/A
N/A
17.00%
45.00%
39.99%
37.80%
5.20%
45.00%
41.70%
The percentage of local authority
employees from minority ethnic
communities compared with the
BV17a
percentage of the economically
active minority ethnic community
population in the authority area.
disability status of staff. This has resulted in an increase in
disability levels throughout the workforce and at senior level.
The whole workforce was re-surveyed to establish the disability
status of staff. This has resulted in an increase in disability levels
for staff. Performance is above target, but below the percentage
of the working age population with disabilities.
Partnerships with job centre plus and other agencies were
developed to attract new starters from ethnic minorities.
PROPERTY AND DESIGN Performance Indicators
Best Value Indicators
BVPI
No.
2007/08
Description
2006/07
Targets
2006/07
Actuals
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
2007/08
Actuals
COMMENTS
Quick
ref
Guide
Page 6 of 20
PROPERTY AND DESIGN
The percentage of authority
buildings open to the public in which
BV156
25.00%
all public areas are suitable for and
accessible to disabled people.
22.29%
N/A
N/A
25.00%
25.90%
The performance improvement can be accounted for by four
buildings closing to the public and three becoming fully accessible
to disabled people.
CHILDREN AND YOUNG PEOPLE'S SERVICES Directorate
LEARNING AND SCHOOLS Performance Indicators
Best Value Indicators
BVPI
Description
No.
2007/08
LEARNING AND SCHOOLS
2006/07
Targets
2006/07
Actuals
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
2007/08
Actuals
COMMENTS
Quick
ref
Guide
BV38
The percentage of 15 year old pupils
in schools maintained by the local
education authority achieving five or 55.00%
more GCSEs at grades A*- C or
equivalent.
52.80%
63.23% 61.85% 57.00%
55.70%
The results given relate to academic year September 2006 to July
2007. Progress has been made although the target was not met.
Secondary Standards staff are supporting schools in using data
analysis more effectively to target interventions with pupils.
School Improvement Partners monitor the impact of this and give
robust challenge to schools.
BV39
The percentage of 15 year old pupils
in schools maintained by the local
education authority achieving 5
GCSEs or equivalent at grades A*to G including English and Maths.
94.20%
91.95% 91.50%
91.00%
The results relate to the academic year September 2006 to July
2007. 2006/07 reported performance was incorrect and is 91.8%.
BV40
The percentage of pupils in schools
maintained by the local education
79.00%
authority achieving Level 4 or above
in the Key Stage 2 Maths test.
72.00%
78.40% 78.03% 77.00%
72.70%
BV41
The percentage of pupils in schools
maintained by the local education
78.00%
authority achieving Level 4 or above
in the Key Stage 2 English test.
76.00%
83.50% 81.28% 77.00%
75.20%
N/A
N/A
The results relate to academic year September 2006 to July 2007.
Performance has improved upon 2006 although the target was
not met. Newham is addressing this by focusing training and
resources on teaching and learning of underperforming pupils. As
is the case nationally, there is a shortage of maths specialists in
Newham.
The results relate to academic year September 2006 to July 2007.
There has been an increase in the number of non English
speaking pupils. Newham is developing strategies to focus more
significant and appropriate support on English as an additional
language (EAL) pupils
The percentage of statements of
special educational need issued by
BV43a the authority in a financial year and 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
prepared within 18 weeks excluding
those affected by exceptions to the
Page 7 of 20
rule under the Special Educational
Needs code of practice.
The percentage of statements of
special educational need issued by
the authority in a financial year and
BV43b prepared within 18 weeks including
those affected by exceptions to the
rule under the SEN Code of
practice.
BV45
The percentage of half days missed
due to total absence in secondary
schools maintained by the local
education authority.
100.00% 100.00%
6.20%
The percentage of half days missed
due to total absence in primary
BV46
4.80%
schools maintained by the local
education authority.
Percentage of 14 year old pupils in
schools maintained by the local
BV181a education authority achieving Level 65.00%
5 or above in the Key Stage 3 test in
English.
Percentage of 14 year old pupils in
schools maintained by the local
BV181b education authority achieving Level 66.00%
5 or above in the Key Stage 3 test in
Mathematics.
99.20% 98.50% 100.00% 100.00%
6.87%
7.04%
7.40%
6.20%
6.23%
Performance has improved since last year and Newham has
narrowly missed the target. School absence rates are regularly
monitored and those schools with persistent absentees are
targeted with intensive support from the Education Welfare
Service and their partners.
6.00%
5.92%
5.34%
4.80%
5.32%
See comment in BV45 above.
70.00%
The results relate to academic year September 2006 to July 2007.
Performance has improved on 2006 and the target was
exceeded. An important contributing factor has been more
effectively targeted interventions for pupils, including with those
who arrive during the Key Stage 3 teaching.
67.00%
The results relate to academic year September 2006 to July 2007.
There have been some issues recruiting suitably qualified
specialist maths teachers' which may have impacted on
performance.
64.00%
68.00%
79.75% 76.55% 68.00%
80.49% 80.00% 68.00%
Percentage of 14 year-old pupils in
schools maintained by the local
BV181c education authority achieving Level 63.00%
5 or above in the Key Stage 3 test in
Science.
59.00%
74.00% 76.95% 63.00%
61.00%
Progress has been made although the target was not met. For
science, the quality and retention of staff has been a concern.
Continuing work of Secondary Standards staff focuses on
supporting data analysis to inform and guide classroom action
Again, the results relate to academic year September 2006 to July
2007.
Percentage of 14 year-old pupils in
schools maintained by the local
BV181d education authority achieving Level 63.00%
5 or above in the Key Stage 3 test in
ICT.
58.80%
72.50% 75.00%
58.90%
The results relate to academic year September 2006 to July 2007.
These results are based on teacher assessments which are now
more accurate and give a better indication of standards.
24.10%
Newham has a high percentage of pupils with English as an
additional language (EAL). A high proportion of pupils with EAL
find it hard to attain above Level 4 because of the complexity of
language structures. A special programme has been set up within
groups of schools across the authority to enable more pupils with
EAL to attain Level 5. Materials from this programme are now
The percentage of pupils in school
maintained by the local education
BV194a
authority achieving level 5 or above
in Key Stage 2 English.
N/A
23.00%
35.50% 35.00%
N/A
N/A
Page 8 of 20
The percentage of 11 year old pupils
BV194b achieving Level 5 in Key Stage 2
Mathematics.
N/A
26.00%
36.00% 35.00%
N/A
25.70%
available nationally. The results relate to academic year
September 2006 to July 2007.
The results relate to academic year September 2006 to July 2007.
The complexity of language structures also affects EAL pupils
achieving Level 5 in Mathematics and is being addressed through
the programme detailed in BV194a above.
LIFE LONG LEARNING AND ECONOMIC WELL-BEING Performance Indicators
Best Value Indicators
BVPI
Description
2006/07 2006/07
No.
Targets Actuals
2007/08
LIFE LONG LEARNING AND ECONOMIC WELL-BEING
Percentage of young people aged
13-19 gaining a recorded outcome
compared to the percentage of
BV221a
young people who participate in
youth work in the local authority
area.
Percentage of young people aged
13-19 gaining an accredited
BV221b outcome compared to the
percentage of young people aged
13-19 participating in youth work.
40.00%
20.00%
42.86%
20.56%
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
62.50% 63.00% 60.00%
30.00% 29.50% 30.00%
2007/08
Actuals
57.83%
27.04%
The service has developed the Stepping Stones award, improved
the Duke of Edinburgh Award and volunteering links which has
contributed directly to an increased percentage of young people
achieving accredited outcomes.
62.10%
A revised calculation methodology has increased the total number
of maintained settings included which has increased the number
of leaders with a Level 4 or above qualification. Extended
Services are co-ordinating training development plans for the
private, voluntary and independent sector settings, in order to
develop career pathways for leaders and their staff. It is
anticipated that this will enable improvements in the proportion of
qualified staff in order to reach future targets.
34.00%
Percentage of integrated early
education and childcare settings
funded or part-funded by the local
BV222b authority that have input from staff
with graduate or postgraduate
qualifications in teaching or child
development.
100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
45.00% 42.25% 40.79%
Quick
ref
Guide
The Youth Service has trained for and delivered a system of
recorded outcomes against 'intended' outcomes. This recording
system has enabled more targeted commissioning of youth work.
This has led to improved performance in 2007/08.
Percentage of integrated early
education and childcare settings
BV222a funded or part-funded by the local
authority where leaders have a
qualification at Level 4 or above.
35.82%
COMMENTS
CHILDREN'S SOCIAL CARE Performance Indicators
2006/07 Top
Page 9 of 20
Best Value Indicators
BVPI
Description
No.
2007/08
CHILDREN`S SOCIAL CARE
2006/07
Targets
2006/07
Actuals
Quartile Entry
Points
London England 2007/08
Targets
2007/08
Actuals
BV49
The percentage of children looked
after at 31st March with three or
more placements during the year
(PAF A1).
14.00%
11.69%
N/A
N/A
11.50%
13.15%
BV50
The percentage of young people
leaving care aged 16 or over with at
least 1 GCSE at grade A*-G or a
GNVQ (PAF A2).
45.00%
48.28%
N/A
N/A
55.00%
35.71%
0.80
0.85
N/A
N/A
0.87
0.68
N/A
N/A
100.00%
95.02%
Ratio of those young people who
were looked after on 1 April in their
17th year (aged 16), who were
BV161
engaged in education, training or
employment at the age of 19 (PAF
A4).
The percentage of child protection
cases which should have been
BV162
reviewed during the year that were
reviewed (PAF C20).
The number of looked after children
adopted during the year as a
percentage of the number of
BV163 children looked after at 31 March
who had been looked after for 6
months or more at that date. (PAF
C23).
Changes in the number of
conceptions to females aged under
100.00% 100.00%
6.00%
7.07%
N/A
N/A
7.80%
8.01%
COMMENTS
Quick
ref
Guide
Although performance has worsened this year it still falls within
the best performance banding set by the Department for Children,
Schools and Families (DCSF). The indicator involves small
numbers of children, so that a move for one family can affect the
figures disproportionately. This indicator is checked monthly by
the Head of Service for accuracy and any particular practice
issues. The Council continues to focus on improving placement
stability through measures such as: increased provision of local
foster placements; providing additional support to carers; and
improving contract performance with residential care units around
placement stability.
There is continued work to support looked after children to obtain
educational qualifications. The performance on this indicator was
affected by a larger than usual number of children coming into
care for a short period of time during which it was not possible to
influence their educational attainment.
Performance remains within the DCSF's top banding. The
percentage of care leavers engaged in education, employment or
training (EET) fell from 61% to 57%. The numbers of 19 year old
in the population engaged in EET increased from 72 to 82%
meaning that the ratio, which this indicator measures, fell from
0.85 to 0.68. The services for care leavers have been reviewed
this year and the changes will be implemented during 2008/09.
The target of 100% was not achieved for two main reasons.
Firstly, the union strike in December called with no notice affected
six reviews and re-scheduling around Christmas meant out-oftime reviews being undertaken, which was unavoidable.
Secondly, the review of a family of 8 children failed by 3 days
which was an error by a locum chair who has since left.
Performance is in the Department for Children, Schools and
Families top performance banding for this indicator. The actual
number of adoptions and Special Guardianship Orders was 39 for
2007/08.
The latest two years relate to the calendar years 2005 and 2006.
Following updated population estimates by Government for both
Page 10 of 20
BV197
18, resident in an area, per 1,000
females aged 15-17 resident in the
area, compared with the baseline
year of 1998.
-21.70
-23.30
-22.18
-18.73
-29.70
-20.50
years the outturn for 2005 is now -21.3 and not -23.3 as shown.
Although there were six less conceptions in 2006 when compared
to 2005, the revised population estimate also reduced meaning
that performance has worsened.
NEIGHBOURHOOD SERVICES Directorate
CRIME AND ANTI-SOCIAL BEHAVIOUR SERVICE Performance Indicators
Best Value Indicators
BVPI
Description
No.
2007/08
COMMUNITY SAFETY
Domestic burglaries per 1,000
BV126 households in the local authority
area.
2006/07
Targets
2006/07
Actuals
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
2007/08
Actuals
24.40
21.88
14.05
5.80
19.70
20.67
BV127a
Violent crimes per 1,000 population
in the local authority area
37.91
42.48
21.95
13.10
38.72
41.90
BV127b
Robberies per 1,000 population in
the local authority area.
10.00
10.24
3.65
0.30
9.00
8.48
The number of vehicle crimes per
BV128a 1,000 population in the local
authority area.
23.94
26.01
13.95
7.00
23.40
36.58
N/A
106.42
N/A
N/A
N/A
137.28
The number of racial incidents
BV174 recorded by the authority per
100,000 population.
BV175
The percentage of racial incidents
that resulted in further action
100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
COMMENTS
Quick
ref
Guide
2074 domestic burglaries were reported to the Police in Newham
in 2007/08. The target on burglary was missed due to resources
being deployed on other priorities at the end of 2007/08 i.e. street
robbery. Increases in burglary are being addressed this financial
year by deploying specialist teams and offering advice about
vulnerable premises.
Newham has achieved a reduction in violent crime by carrying out
high visibility activity in priority locations. Newham did not reach
its target due to an increase in common assaults which were
domestic violence. This increase is a result of a positive arrest
policy adopted by the police.
There has been a reduction in robbery offences. Newham
achieved target by deploying resources to areas of most need.
Crack house closures and the use of stop and search powers are
proven to have had an impact.
Newham and its partners are engaging in activities to address
these levels, e.g. information and advice and high visibility
presence in priority locations. The reasons for this increase are
due to theft of number plates linked to driving off without payment
at petrol stations. A police team has been established to deal with
this problem and good results have been obtained in the early
part of 2008/09.
The apparent increase in racial incidents is as a result of
improved data collection.
All racial incidents reported through the local authority have been
actioned.
The percentage of questions from a
checklist to which a local authority
Page 11 of 20
can answer 'yes'. (To assess the
overall provision and effectiveness
BV225 of services designed to help victims 100.00% 100.00%
and prevent further domestic
violence).
ABANDONED AND UNTAXED VEHICLES
N/A
N/A
100.00% 100.00%
100.00%
97.40%
98.78% 98.55% 100.00%
96.07%
Newham investigates on average over 300 reports of abandoned
vehicles each month. The performance improved after July
following the permanent recruitment of an officer involved in the
reporting process.
Percentage of abandoned vehicles
removed within 24 hours from the
BV218b
100.00%
point at which the Authority is legally
entitled to remove the vehicle.
86.66%
97.30% 97.87% 100.00%
95.91%
The service has worked with contractors to improve performance
and is in the process of resolving ICT issues by sharing the
electronic case handling system with contractors.
Percentage of new reports of
BV218a abandoned vehicles investigated
within 24 hours of notification.
PHYSICAL REGENERATION AND DEVELOPMENT Performance Indicators
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
2007/08
Actuals
100.00% 100.00% 96.92% 97.00%
100.00%
Best Value Indicators
BVPI
Description
2006/07
No.
Targets
2007/08
PHYSICAL REGENERATION AND DEVELOPMENT
BV106
The percentage of new homes built
on previously developed land.
95.00%
The percentage of planning
applications determined in line with
the Government’s new development
BV109a
60.00%
control targets to determine: (a) 60%
of major applications determined in
13 weeks.
The percentage of planning
applications determined in line with
the Government’s new development
BV109b
65.00%
control targets to determine: (b) 65%
of minor applications determined in
8 weeks.
The percentage of planning
applications determined in line with
BV109c the Government’s new development 80.00%
control targets to determine: (c) 80%
of other applications determined in 8
2006/07
Actuals
48.89%
76.78%
86.92%
82.56% 80.65% 60.00%
85.15% 83.38% 76.00%
92.86% 92.46% 87.00%
COMMENTS
Quick
ref
Guide
61.00%
Work has taken place to examine historical delays which have
previously had an adverse effect on performance. Following this,
procedures have been revised to ensure quicker negotiation of
planning obligations at the pre-application stage which has had a
positive effect on performance.
82.38%
Performance improved in 2007/08. Service improvements
included ensuring planning officers are effectively managing
caseloads, meeting performance timescales when dealing with
applications and improving procedures for dealing with backlogs.
90.99%
Performance improved in 2007/08. Service improvements
included ensuring planning officers are effectively managing
caseloads, meeting performance timescales when dealing with
applications and improving procedures for dealing with backlogs.
Page 12 of 20
weeks.
Did the local planning authority
submit the Local Development
BV200a Scheme (LDS) by 28th March 2005
and thereafter maintain a 3-year
rolling programme?
Yes
Yes
N/A
N/A
Yes
Yes
Has the local planning authority met
the milestones which the current
BV200b
Local Development Scheme (LDS)
sets out?
Yes
Yes
The percentage of appeals allowed
BV204 against the authority's decision to
refuse planning applications.
25.00%
21.24%
28.50% 25.60% 21.00%
29.79%
The local authority's score against a
BV205 'quality of planning services'
100.00%
checklist.
94.44%
100.00% 100.00% 100.00%
94.44%
N/A
N/A
Yes
No
An updated Local Development Scheme (LDS) was submitted to
Government Office for London (GOL) on 31st of October 2007
and formally received on 12th November 2007.
The LDS was agreed by GOL in November 2007. However,
subject to this agreement, GOL advised that the Core Strategy
Document should be the first Development Plan Document to be
developed so that all the other Development Plan Documents
could follow and be in conformity with the aims and objectives of
the Core Strategy. This meant that delays occurred and we were
unable to meet the targets set in the Local Development
Framework.
Figure reported for 2006/07 performance is incorrect and should
be 23.21% rather than 21%. The small numbers counted in this
indicator mean that it is a volatile PI. The total number of appeals
this year has declined and the total number of appeals allowed by
the adjudicator has increased by one case.
Newham did not meet one part of criteria on the checklist which
relates to on line planning. The service continues to be developed
with the upgrade of software and the development of web
applications.
PUBLIC REALM Performance Indicators
Best Value Indicators
BVPI
No.
2007/08
CLEANSING
Description
2006/07
Targets
2007/08
Actuals
COMMENTS
Quick
ref
Guide
31.93%
14.60%
7.00%
22.00%
31.40%
A very slight improvement has been achieved this year, compared
to last year, but there is some way yet to go before Newham
achieves its targets. A programme of action is being implemented
to raise performance. This includes increasing productivity,
additional mechanised sweeping and changing shifts and working
patterns.
6.00%
7.00%
4.00%
1.00%
6.00%
5.00%
The Council has continued to prioritise removal of graffiti through
deployment of staff and this is reflected in the improved outcome.
3.00%
1.00%
1.00%
0.00%
3.00%
1.00%
Through improved services including a rapid response team,
Newham have exceeded its target in 2007/08.
The percentage of relevant land and
highways that is assessed as having
BV199a combined deposits of litter and
23.00%
detritus that fall below an acceptable
level.
The percentage of relevant land and
BV199b highways from which unacceptable
levels of graffiti are visible.
The percentage of relevant land and
BV199c highways from which unacceptable
levels of fly-posting are visible.
2006/07
Actuals
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
Page 13 of 20
The year-on-year reduction in total
number of incidents and increase in
BV199d
total number of enforcement actions
taken to deal with 'fly-tipping'
3.00
3.00
2.00
1.00
3.00
3.00
This is a provisional outturn, which will be confirmed by central
government in July 2007. Flytipping continues to be a matter for
serious concern in Newham. The number of flytips recorded
increased in 2007/08, but is thought to be due to improved
reporting and recording procedures. During the year pilot
schemes were developed and tested to reduce flytipping in
hotspot locations and these initiatives will continue to be rolled out
in 2008/09. The council investigates flytips in the borough and
where required, takes enforcement action (warnings, fixed penalty
notices and prosecutions). The number of enforcement actions
increased during 2007/08.
WASTE MANAGEMENT
Percentage of household waste
BV82a
arisings which have been sent by
(i)
the Authority for recycling.
16.00%
11.76%
21.77% 22.88% 18.00%
12.44%
Performance slightly improved with the extension of the kerbside
recycling to high rise properties & the introduction of East London
Waste Authority's (ELWA) Bio-Mrf waste treatment plant in July
2007. However, this was not as much as expected and the target
was not met. The Bio-Mrf has not achieved the recycling
performance contractually required. This is due to a number of
operational issues and lack of a market for the recyclable
materials produced by the Bio-Mrf. Newham is tackling this with
ELWA and how they manage their contractor. Newham expects to
see the improvements in 2008/09, with a forecast additional 6000
tonnes recycled/composted. Newham will need to tackle the
issues of appropriate use by residents of orange bags used for
recycling to reduce contamination of recyclable material.
Total tonnage of household waste
BV82a
arisings sent by the Authority for
(ii)
recycling.
N/A
12,993.73
Tonnage
21,177.69 16,862.25
Tonnage Tonnage
14,677.47
Tonnage
See comment in BV82a(i).
The percentage of household waste
BV82b
sent by the Authority for composting
(i)
or treatment by anaerobic digestion.
2.00%
1.82%
9.19%
The tonnage of household waste
BV82b
sent by the Authority for composting
(ii)
or treatment by anaerobic digestion.
N/A
2,012.74
Tonnage
8,673.51 10,795.86
Tonnage Tonnage
Number of kilograms of household
BV84a
waste collected per head.
450.00 kg
448.61 kg
Percentage change from the
BV84b previous financial year in the
number of kilograms of household
waste collected per head of the
N/A
2.61%
15.53%
N/A
3.00%
2.05%
The percentage of waste composted continued to increase in
2007/08 with increased publicity and improved service delivery
around collection. Performance over the next three years should
improve due to increasing levels of compostable material being
produced by the Bio-Mrf.
N/A
2,424.38
Tonnage
See comment in BV82b(i).
390.60 kg 394.98 kg 450.00 kg
-1.52%
-1.78%
N/A
The total waste collected has increased and is higher than the
government's projections for waste growth. Newham's waste has
479.39 kg
increased because of the waste collected at the reuse and recycle
centre. The reasons for this are being investigated.
6.86%
See comment in BV84a.
Page 14 of 20
population
BV86
Cost of waste collection per
household.
Percentage of households resident
BV91a in the authority's area served by
kerbside collection of recyclables
Percentage of households resident
in the authority's area served by
BV91b
kerbside collection of at least two
recyclables.
HIGHWAYS AND TRANSPORT
BV99a Number of casualties all killed or
(i)
seriously injured (KSI)
65.51 (£)
100.00%
80.40%
100.00% 100.00% 100.00% 100.00%
Newham has achieved its 100% target for all residents to receive
a kerbside collection service.
100.00%
80.40%
100.00% 100.00% 100.00% 100.00%
Newham has achieved its 100% target for all residents to receive
a kerbside collection service.
144.00
Percentage of change over previous
BV99a
year all killed or seriously injured
-4.00%
(ii)
(KSI)
Percentage change over 1994-1998
BV99a
average compared to 2006 data - all -20.00%
(iii)
killed or seriously injured(KSI)
BV99b Number of Casualties - Children
(i)
killed or seriously injured (KSI)
80.00
45.87 (£)
85.00
42.04 (£)
77.00
59.00 (£)
80.00
75.00
0.00%
-6.25%
-29.82%
-20.15% -14.00%
-57.81%
-50.40% -44.00% -57.81%
30.00
10.00
-5.00%
-52.38%
-47.25% -31.60%
Percentage change over 1994-1998
BV99b
average compared to 2006 data -25.00%
(iii)
Children KSI
-76.74%
-73.10% -60.60% -76.74%
BV99b Percentage change over previous
(ii)
year - Children KSI
BV99c
(i)
Number of Casualties - All slight
injuries
1,051.00
953.00
7.50
671.00
10.00
654.00
63.56 (£)
From August 2007, residual household collections and recycling
collections were merged into one weekly service resulting in
reduced costs.
59.00 (£)
See comment in BV99a(i)
-60.44% See comment in BV99a(i).
10.00
12.00
0.00%
20.00%
953.00
There was a slight decrease in the number of people killed or
seriously injured (KSI). The national targets set by the
government for a 40% reduction in fatalities and serious injuries
by 2010 and the Mayor of London's target of 50% are consistently
being achieved. Newham has set itself more challenging targets
that remain the key driver to maintaining its excellent
performance. (Data published for 2007/08 relates to 2006
calendar year)
There was a slight increase in the number of children killed or
seriously injured in the borough. The council has continued with
its road safety schemes and education plans in its endeavour to
keep this outcome to the lowest level possible. Newham is
already meeting the government's target of 50% and the Mayor of
London's 60% target. (Data published for 2007/08 relates to 2006
calendar year)
See comment in BV99b(i).
-72.09% See comment in BV99b(i).
936.00
There was a decrease in the number of slight injuries in Newham.
Whilst Newham has already met the government's target of a
10% reduction, Newham has yet to achieve the Mayor of
London's target of a 25% reduction. Newham is committed to
achieving this target through its on-going programme of road
Page 15 of 20
safety engineering, education and enforcement measures. (Data
published for 2007/08 relates to 2006 calendar year)
BV99c
(ii)
Percentage change over previous
year - All slight injuries
Percentage change over 1994-1998
compared to 2006 data - All slight
injuries
Number of days of temporary traffic
controls or road closure on trafficsensitive streets or road closure,
BV100
due to local authority road works or
utility street works per km of trafficsensitive streets.
BV99c
(iii)
The percentage of pedestrian
BV165 crossings with facilities for disabled
people.
-1.00%
13.72%
-14.25% -10.00%
-4.00%
-14.82%
-34.05% -24.80% -14.82%
0.50
0.00
0.00
0.10
0.00%
0.50
-1.78%
See comment in BV99c(i).
-16.34% See comment in BV99c(i).
0.00
There were no temporary traffic controls or road closures within
the criteria this year. The council is working hard to ensure that
this performance is maintained in future years.
84.56%
All traffic signals in Newham are controlled and managed by
Transport for London. The council bids for upgrade works to the
signals each year. Successful bids have improved performance
on this indicator. Further upgrades are planned over the coming
year which are dependent on receiving funding.
100.00%
78.68%
100.00% 99.90% 100.00%
The percentage of total length of
footpaths and other rights of way
BV178
100.00%
which were easy to use by members
of the public.
75.00%
100.00% 90.73% 100.00% 100.00%
Work has been undertaken to bring up to standard the two
footpaths which fell below the standard in 2006/07.
BV187
Condition of footways - Part (a)
Categories 1, 1a and 2 footways.
Percentage of the local authority
principal road network where
BV223
structural maintenance should be
considered.
Percentage of the non-principal
BV224a classified road network where
maintenance should be considered.
Percentage of the unclassified road
BV224b network where structural
maintenance should be considered.
17.00%
19.00%
16.00% 17.00% 15.50%
20.00%
Compared to last year, performance has worsened. This reflects
the minimal investment in maintenance work on those footways
covered by the indicator. The council is developing its Highways
Asset Management Plan to prioritise renewal work and funding
requirements to improve performance have been identified in the
council's budget strategy.
13.50%
15.00%
8.25%
6.00%
12.00%
5.80%
Results for 2007/08 are not comparable to those for 2006/07
because of Department for Transport specified changes to the
calculation.
30.00%
33.00%
10.00%
9.00%
30.00%
13.30%
26.00%
24.00%
9.00%
10.00% 26.00%
25.00%
Results for 2007/08 are not comparable to those for 2006/07
because of Department for Transport specified changes to
calculation.
No significant reconstruction or renewal maintenance work has
been undertaken by Newham to improve the condition of its local,
non-classified roads. The council is developing its Highways
Asset Management Plan to prioritise renewal work and funding
requirements to improve performance have been identified in the
council's budget strategy.
This indicator measures average repair times for streetlights on
public highways and in housing estates. Performance worsened
this year due to changes within the contractor organisation for
Page 16 of 20
The average number of days taken
to repair a street lighting fault, which
4.00 days
BV215a
is under the control of the local
authority.
The average time taken to repair a
street lighting fault, where response
BV215b
time is under the control of a
Distribution Network Operator.
N/A
highways and unresolved faults on housing estates from the
previous year. Improvements were made to the performance on
housing estates during the later stages of the year following a
4.25 days 2.13 days 3.07 days 4.00 days 8.54 days reorganisation of the repairs service and this is expected to
continue during 2008/09. In addition, improvements in the
highways contractor’s procedures should improve performance
over the coming year.
Responsibility for this type of repair lies with the electricity
15.21
14.83
company. In common with other London Authorities, Newham
24.78 days
30.14 days
N/A
days
days
continue to engage in discussions with them to improve their
performance.
HOUSING AND PUBLIC PROTECTION Performance Indicators
Best Value Indicators
BVPI
No.
2007/08
HOUSING
BV63
Description
The average SAP rating of local
authority-owned dwellings.
2006/07 Top
Quartile Entry
Points
London England 2007/08
Targets
2006/07
Targets
2006/07
Actuals
62.00
64.00
70.25
72.00
63.00
65.00
473.00
396.00
95.00
250.00
232.00
98.82%
97.60% 98.57% 97.50%
99.08%
The significant improvement gained in 2006/07 was sustained
and improved on. Work continues to improve rent collection rates
further still.
The number of private sector vacant
dwellings that were returned into
occupation or demolished during
BV64
225.00
2007/08 as a direct result of action
by the local authority.
Rent collected by the Local Authority
as a proportion of rents owed on
BV66a
97.00%
Housing Revenue Account (HRA)
dwellings.
2007/08
Actuals
COMMENTS
Quick
ref
Guide
Estimated performance. Data for this indicator is provided by a
variety of external sources and the final result will not be
confirmed until September 2008.
A one-off project in 2006/07 significantly boosted performance
that year. Consequently performance is lower in 2007/08 although
the target was very close to being achieved. Not all work carried
out by the service to bring vacant properties back into use meets
the definition of this indicator.
Percentage of Local Authority
BV66b tenants with more than seven weeks 8.25%
(gross) rent arrears.
8.31%
6.58%
8.00%
6.40%
There has been a continued trend of fewer tenants owing more
than 7-weeks arrears. This mirrors reductions across all areas of
rent arrears. Work continues to improve rent collection rates
further still.
Percentage of Local Authority
28.00%
tenants in arrears who have had
Notices Seeking Possession served.
18.59%
16.96% 16.55% 25.00%
17.04%
The percentage of tenants served with Notice of Seeking
Possession reduced to meet the target set.
0.43%
Although less evictions were applied for, the percentage of
tenants actually evicted did not reduce, as less tenants were
successful in obtaining an eviction stay. However the target of
0.50% or under was still achieved.
BV66c
Percentage of Local Authority
BV66d tenants evicted as a result of rent
arrears.
0.55%
0.40%
0.21%
3.89%
0.20%
0.50%
Page 17 of 20
BV184a
The proportion of LA homes which
were non-decent at 1 April 2007.
The percentage change in
proportion of non-decent LA homes
BV184b
between 1 April 2007 and 1 April
2008.
BV212
Average time taken to re-let local
authority housing.
49.23%
52.01%
23.00% 13.00% 45.08%
5.90%
6.08%
18.20% 31.45% 11.80%
40.00
days
39.37 days
26.00
days
26.00
days
The average length of stay in (ii)
hostel accommodation of
households which include
0.00
0.00
0.00
0.00 Weeks
BV183b dependent children or a pregnant
Weeks
Weeks
Weeks
woman and which are
unintentionally homeless and in
priority need. (Weeks)
The number of people sleeping
BV202 rough on a single night within the
0.00
0.00
0.50
0.00
area of the local authority.
Number of households who
considered themselves as
homeless, who approached the local
housing authority's housing advice
BV213
10.00
15.00
8.00
5.00
service, and for whom housing
advice casework intervention
resolved their situation per 1,000
population.
USER SATISFACTION SURVEY
Satisfaction of tenants of council
BV74a housing with the overall service
80.00% 66.37% 73.00% 82.00%
provided by their landlord.
31.00
days
0.00
Weeks
Performance has improved in 2006/07. The council with Newham
Homes is on track to achieve its target of 100% decent by
2010/11.
There are various elements to consider if a property can be
assessed as being decent. This would include factors such as
windows, roofs, kitchens, bathrooms and heating systems. The
council and Newham Homes have adopted an 'elemental
approach' to undertaking the works required to make a property
decent. This means that works are split by internal and external
elements, rather than renovating in one go. This means that over
-3.35%
the last year comparatively few properties will have received all
the required works to make them decent and properties also
become non-decent when elements reached the end of their lifecycle. The net result is that in 2007/08 more properties actually
became non-decent than were made decent. However as the
programme progresses, all properties will have been made
decent by 2010/11.
Performance has improved considerably in 2007/08 due to
implementation of the voids improvement plan. This includes
32.66 days
enforcing notice periods to allow early marketing of properties and
early access for repairs.
49.84%
This indicator measures historic performance and does not reflect
current use of hostels for families with dependent children.
65.00 Weeks
Performance relates to two cases where duty to house ended in
2007/08 and who had been placed in hostels in 2001/02.
0.00
0.00
There were no people found sleeping rough on the night of the
count.
10.00
14.00
The reported figure is an estimate. Actual performance will be
confirmed in late July.
N/A
68.45%
The council chose to survey tenants in 2007/08 and followed the
BVPI methodology. An action plan to address issues identified by
the survey has been agreed.
Satisfaction of tenants of council
housing with the overall service
Page 18 of 20
provided by their landlord: with
BV74b results further broken down by i)
black and minority ethnicity.
Satisfaction of tenants of council
housing with the overall service
provided by their landlord: with
BV74c
results further broken down by ii)
non-black and minority ethnic
tenants.
Satisfaction of tenants of council
housing with opportunities for
participation in management and
BV75a
decision making in relation to
housing services provided by their
landlord. All tenants.
Satisfaction of tenants of council
housing with opportunities for
participation in management and
decision making in relation to
BV75b
housing services provided by their
landlord with results further broken
down by i) black and minority ethnic
tenants.
Satisfaction of tenants of council
housing with opportunities for
participation in management and
decision making in relation to
BV75c
housing services provided by their
landlord with results further broken
down by ii) Non - black and minority
ethnic tenants.
PUBLIC PROTECTION
77.00%
67.38%
70.50% 81.00%
N/A
66.72%
See above.
82.00%
66.08%
74.00% 82.75%
N/A
69.64%
See above.
56.00%
52.01%
62.00% 69.00%
N/A
50.57%
See comment in BV74a
56.00%
54.13%
64.00% 70.25%
N/A
54.89%
See above.
52.00%
50.00%
62.00% 69.00%
N/A
46.38%
See above.
Marks out of 100%. Score against a
BV166a checklist of enforcement best
100.00% 100.00% 100.00% 100.00% 100.00% 100.00% The excellent performance of 100% has been maintained.
practice for environmental health.
Score against a checklist of
The services of Environmental Health & Trading Standards are
enforcement best practice for
soon to be integrated. This will ensure that the final element of the
BV166b
70.00% 86.60% 100.00% 100.00% 100.00% 86.60%
trading standards. Marks out of
checklist relating to customer and business consultation will be
100%
completed.
Number of 'sites of potential
Surveys of all sites of potential concern are being carried out in
concern' (within the local authority
order to identify and investigate potential significant pollutants.
BV216a
822.00
177.00
N/A
N/A
14.00
177.00
area) with respect to Remediation of
The surveys completed in the year reveal that more work is
contaminated land
needed before a decision on remediation of land is possible.
Page 19 of 20
Percentage of sites for which
sufficient detailed information is
available to decide whether
BV216b
remediation of the land is
necessary, as a percentage of all
'sites of potential concern'.
Percentage of pollution control
BV217 improvements to existing
installations completed on time.
Quick reference
guide:
22.00%
92.00%
39.00% 10.00% 100.00%
21.47%
Time was spent re-assessing sites of potential concern during
2007/08. However most of the investigations revealed that more
work needs to be done to fully evaluate the sites. As a result, the
number of sites deemed to have "insufficient information
available" actually increased during the year, causing reported
performance in this area to fall substantially.
100.00% 100.00% 100.00% 100.00% 100.00% 100.00% Continued excellent performance.
Achieved target continuous
improvement
Within 10% of achieving target or trend is towards
achieving target
Identified for
improvement
Data not available or target
not set
Page 20 of 20