Can we move from a referral
led to an intelligence led
approach to protecting
children at risk of abuse or
neglect?
How Safe 2015 Conference
Innovation Lab session 1a
1
Overview
• Why does the approach need to change?
• Sonja Jütte, NSPCC
• Opportunities of using proven technologies
• Matt Cox, Applied Intelligence, BAE Systems
• Operational challenges
• Richard Cooper, Detective Superintendent
with Gloucestershire Police
Why change approach?
Why change approach? (2)
If we are not going to be referral led,
where do we look?
•
Marion Brandon (et al) reports set out learning from SCRs.
•
Question: Was the child subject to a child protection plan (at the time
of the incident)?
No
Yes
Has been
Frequency (2005- Frequency (20072007) n=175
2009) n=264
127
73%
189
72%
29
17%
42
16%
19
11%
33
13%
Source: Brandon et al, Building on the learning from serious case reviews: A two-year
analysis of child protection database notifications 2007-2009 (Table 3.8)
Information sharing in SCRs
•
A study of recommendations arising from SCRs between 2009 and
2010 found that 19 out of 20 reviews addressed information sharing
in some respect
– (Source: Brandon et al, A study of recommendations arising from serious case
reviews 2009-2010)
•
NSPCC review of 19 Serious Case Reviews (SCRs) and Child Practice
Reviews (CPRs) from England and Wales in 2013 found that 58% of
these reviews included explicit recommendations relating to improved
information sharing.
– (Source: NSPCC Response to Law Commission Consultation paper no.214: Data
sharing between public bodies)
We need a fuller picture….
• The SCRs and CPRs in our review often discuss
instances where different organisations held many
pieces of disparate information that raised low levels
of concern that, if brought together, would have
pointed to a more serious issue that required
immediate action.
• In short – we need a fuller picture around the child
before we ever have to reach the stage of needing to
do an SCR or a CPR.
Applied Intelligence
CHILD PROTECTION
Intelligence-led analytics to identify
risk and enable early intervention
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Applied Intelligence
COMMON CHALLENGES INHIBITS EARLY INTERVENTION
For citizens
Who should
we focus on?
What is the
most accurate
picture
Decisions fast
enough
For practitioners
Manually
Processing
Data
Limited or poor
data and
information
Increased demand on
overstretched
practitioners
TECHNOLOGY HAS A KEY ROLE TO PLAY
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Applied Intelligence
BUT WE NEED THE COMPLETE PICTURE FIRST
ORGANISATIONAL SILOS
CHILD VIEW
NHS
My worries
My
relationships
Education
Neighbour
Local
Authority
Social care
Charities
My needs
My
Environment
My services
My
Experiences
Police
My Home
HOW do we switch from reactive to preventative? Sounds Risky?
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Company Confidential
10
Applied Intelligence
UNDERSTANDING RISK IS KEY
INDIVIDUAL
RISK PICTURE
CHILD RISK
EVENTS
INTERVENTION
AT WHAT
POINT DO WE
INTERVENE?
INCREASING
COST OVER TIME
FINDING THE INCREASING RISK PICTURE
ENABLES EARLIER IDENTIFICATION AND INTERVENTION
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Applied Intelligence
BUT HOW DO WE FIND A CHILD USING RISK?
REAL TIME ALERTING &
EARLY INTERVENTION
ALL
CHILDREN AT
RISK IN THE
COMMUNITY
My worries
My
ALERT & PROACTIVE CASE
MANAGEMENT
Whole system response
My needs
relationshi
ps
Next best action
My
Environme
nt
My
services
FIND A CHILD
AT RISK
My
Experience
s
Child and household
risk scoring
Risk based
prioritising
Network and behavior
analytics
My Home
Statistical data
linking
Data mining and
investigation
Child case
management
Single known
child at risk
Information
sharing agreement
Event driven
referral
REACTIVE
SUPPORT
Workflow efficiencies
NEW CAPABILITIES ARE NEEDED
TOConfidential
SUPPORT THE PRACTITIONERS
Company
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Applied Intelligence
SO HOW DOES OUR TECHNOLOGY WORK?
Network
Analysis
Output
RISK
Data sources
Structure the data
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Enrich
the data
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Practitioners
Visualize the
Child at risk
13
Applied Intelligence
WHAT ARE WE AIMING TO ACHEIVE?
•
FIND THE CHILDREN MOST AT RISK
AND INTERVENE EARLIER
•
EMPOWERMENT OF THE
PRACTITIONER
• BETTER INFORMATION
• AUTOMATION OF MANUAL TASKS
• SUPPORT PRIORITISATION
• SUPPORT A WIDER WORKFORCE
Data integration and analytics
•
PROTECT FAMILY PRIVACY
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BUILDING EFFICIENT WAYS OF WORKING
IS CRUCIAL AND MUST BE TESTED14
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Applied Intelligence
CHILD PROTECTION IN GLOUCESTERSHIRE
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Applied Intelligence
CURRENT APPROACH TO ASSESSING RISK
Static Risk
Factors
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Referral based
approach
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Dynamic Factors
16
Applied Intelligence
CURRENT APPROACH TO ASSESSING RISK
Timing
the more recent
the higher the
current risk.
Frequency
the more
frequent the
higher the
current risk.
Escalation
increasing in
frequency or
severity?
Severity
Pattern
the more severe
the higher the
current risk
recurrent pattern
or the context in
which it occurs?
Vulnerability
Probability
estimating the
vulnerability of
the child.
Age, disability,
medical needs
or behavioural
problems
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estimating the
likelihood that
harm will occur
again ( history is
important )
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Minimal
results in no
detectable injury
(equivalent to
common
assault)
Moderate
results in
bruising or
abrasions or
minor
lacerations
(equivalent to
ABH)
Serious
results in major
injuries including
large
lacerations,
fractures, loss of
consciousness
and injuries
requiring
medical
attention
(equivalent to
GBH).
17
Applied Intelligence
CHALLENGES
Austerity
Manual working
Demands on resources
More for less
Double keying
We don’t recognise the
Prioritisation
Who?
Which activity
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unknown
unknowns
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Applied Intelligence
THE PROJECT WILL LOOK TO FIND NEW WAYS OF WORKING
Gloucestershire County Council (GCC)
Project Area (Firewalled from Operational Systems) Hosted GCC, Police or MASH
Data
Data matching
matching and
and advanced
advanced analytics
analytics
Presentation
Presentation and
and
review
review
Data integration,
linking and network
creation
NSPCC
data
data
Gloucestershire Police
GCC
GCC Police
Police Project
Project
team
team
data
DATA
DATA SOURCES
SOURCES
Controlled
Controlled by
by data
data
Controller
Controller
DATA
DATA IS
IS FILTERED
FILTERED ––
ONLY
SELECTED
ONLY SELECTED
DATA
DATA BASED
BASED ON
ON
RISK
RISK Controlled
Controlled by
by
data
data Controller
Controller
Only
Only aa small
small set
set of
of data
data is
is sent
sent Low
Low risk
risk groups
groups not
not
to
the
project
team
(Only
where
to the project team (Only where visible
to
project
visible to project
risk
risk is
is present)
present)
team
team
ONLY
ONLY THE
THE CASES
CASES WITH
WITH
RISK
INDICATORS
RISK INDICATORS
PRESENT
PRESENT ARE
ARE SENT
SENT FOR
FOR
REVIEW
REVIEW (not
(not for
for
operational
operational teams)
teams)
WE WILL ALSO DESIGN ACROSS AGENCIES
WHO should we
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focus on?
Which
services
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HOW best to deliver
across the community
19
Applied Intelligence
SO HOW COULD THIS HAPPEN?
Challenges:
Enablers:
1. Designing and testing the
1.Leadership and mind set
weighted
indicators of risk
2.Central support and
2.Maintaining the
day job whilst looking to
improve the future
3. Information exchange and
data protection
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clarification of what is
possible (Troubled Families)
OR…
1. A compelling
or public enquiry
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event
20
Applied Intelligence
THANK YOU
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