Walden University Ali Farah Joy Emole Week 7 Assignment: PhD in Management: Mechanics of Individual and Group Decision Making (MGMT – 8045-3) Group E Introduction We make numerous decisions everyday and most of these decisions are made from past experiences and biases. We need a systematic way of making decisions that will be objective and not subjective to our biases and experiences. As the title of Hastie and Dawes’ (2010) chapter 8 states “thinking rationally about uncertainty” it is very important to think rationally to avoid making biased decisions in uncertain circumstances. The authors encourage that we should take an outside view and to make judgment on available information and follow the principles of probability theory. It is essential to learn the basics of probability theory and statistics and to use them when making important decisions (Hastie & Dawes, 2010). Lack of this essential knowledge is what obliged us to make biased decisions when we were solving week 1’s assignment problems. Hastie and Dawes (2010) suggested that we should consider each problem as a member of similar category of problems instead of treating it as a unique problem, and decision makers should avoid taking an inside view. Understanding the situation before making a judgment is also crucial to decision making (Hastie & Dawes, 2010). We were not equipped with the understanding and knowledge about the tools and techniques of probabilities and we made biased decisions based on our intuitions. We will use probability trees to elaborate how biased our answers to questions #18, and #34 were in week 1’s assignment. As business leaders we cannot be making business decisions based on bias. It may be tempting to second-guess statistics and try to smuggle in our bias, but we must resist 1 that and let the external factors guide us in our decision. This way decision-making can be scientific and more reproducible. Rykrsmith (2013, para, 2) argues that there are five biases in decision making: We feel pressure to take action We are optimistic about the future We dismiss the possibility of negative events We are overconfident in our ability to influence events We disregard the impact of chance occurrences. We made biased decisions about the solution of problems #2, #4, #6, and #10. The best way we know to think systematically about judgment is to learn the fundamentals of probability theory and statistics (Hastie & Dawes, 2010). When we did week 1’s assignment we were under pressure to answer the questions without collecting information or asking questions. Lain McGilchrist, a psychiatrist, had a Ted Talk on “The divided brain”. He explores some of the misconceptions about the nature of reasoning, the nature of intuition, the part they play in the creative process, and their impact on the divided nature of the brain. Why is the brain divided? The left and right hemispheres each have a distinct take on the world and the right hemisphere stands aloof from it (McGilchrist, 2011). This affects our understanding not just of language, reason, music and time, but also of all living things such as our bodies, ourselves and the world in which we live. The left hemisphere has become so dominant that we are in danger of forgetting everything that makes us human. The bottom line from his Ted Talk is that the right brain holds the nonconceptual knowledge that is the raw data for all the conceptual knowledge produced by the left brain. The left hemisphere is focused on we already know and do not make rational thinking. When we reason we use both left and right hemisphere for reason and that is when we make rational decisions. For this assignment, we will look at the 6 2 above mentioned problems from week 1’s assignment “let us make decisions” (Laureate, 2014d). Problem #2: Answer – Go home and not ski (Joy’s answer) When I made plans to go ski, I was using my right brain. When I drove to the ski resort, I used my left brain to reason to drive. I found out that the weather conditions were terrible and the lift not working, my left brain was telling us to ski so I don’t lose my money while my right brain was telling me about the consequences of the weather condition. I had biases because I don’t do well in windy and cold weather. I decided to listen to my right brain and go home. This is how I arrived at this decision and answer above. Problem #6: Answer – More 80 years old (Joy’s answer) I have read about Gandhi and I have seen pictures of Gandhi and I know he was more than 50 years at his death. This is what I know already and this is my left brain telling me what I already know. Problem #6: Answer – Murder (Joy’s answer) I have not thought about this question before and I do not have the facts which one is more. I chose murder because of what I hear, see and read in the media. I was already biased by what I read and see in the media and I didn’t use my left or right brain. I was biased and I picked “Murder” Problem #4: Answer – Lower (Joy’s answer) Less than 65 countries make up the continent of Africa. There will not be more than 65 African counties in the U. N. in 1972. I used my right brain in this answer. From my right brain I didn’t know how many African countries that where in the UN in 1972, but from my left brain I know that countries in the continent of Africa is not up to 65 3 Problem #18: Answer - Linda is a bank teller and is active in the feminist movement (Ali’s answer I based my answer on the past activities of Linda, which I imaged that she could be an activist fighting for women’s rights. However, that is a biased decision because it lacks evidence and also lacks rationality as I didn’t have enough information and I did not look into the probability of whether Linda can be a feminist or not. After reading chapter 8 of Hastie and Dawes (2010) and carefully studying the probability tree and the Venn diagram it became obvious to me that the probability of Linda been a feminist bank teller is very low. I reconstructed the probability tree and the Venn diagram to show that my decision was biased. Problem #34: Answer - 70% (Ali’s answer). My answer was biased as I guessed the answer. First, I did not assume a sample on which to base my assumptions. Second, I did not know how to calculate probabilities in a professional manner. After reading chapter 8, it was interesting to find out that 95 4 out of 100 physicians answered 75% when the same question was asked (Hastie & Dawes, 2010). I reconstructed the probability tree of the problem and Baye’s theorem calculations, which lay down that the probability that a woman in this age bracket who tests positive has breast cancer is .07476 or approximately 7.5%. Conclusion 5 References Hastie, R., & Dawes, R. M. (2010). Rational choice in an uncertain world (2nd ed.). Thousand Oaks, CA: Sage. McGilchrist, I. (2011). The divided brain [Video file]. Retrieved from http://www.ted.com/talks/iain_mcgilchrist_the_divided_brain Laureate Education (Producer). (2014d). Let’s make decisions! [Multimedia file].Baltimore, MD: Author. Rykrsmith, E. (2013, June 7). 5 biases in decision making – Part 2. [QuickBase Blog]. Retrieved from http://quickbase.intuit.com/blog/5-biases-in-decision-makingpart-2 6
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