CONSTRUCTION L AW Does One Size Fit All? By Collin K. Hirschfeld Optimal Construction Project Delivery Much as anything else in life, selecting a construction project delivery model does not necessarily result in a right or wrong choice. On paper, it may seem as if a certain project is better suited to one project delivery model than another. But when the rubber meets the road, often a construction project derails and never gets back on track. Even when you may have had success with one model on a certain project, you have no guarantee that you will have that same success with the same model on a similar project. What Choices Do I Have? You have several options when it comes to project delivery models. Sometimes, anticipating upcoming issues, people modify old methods or develop new ones to try to address methods that did not work on a previous project. However, mainly three types of construction project delivery models are most common: design-bid-build, design-build, and at-risk construction management. ■■ Collin K.Hirschfeld is a partner at McKercher LLP in Saskatoon, Saskatchewan, Canada. His practice includes advice to and legal representation of local, national, and international corporations, financial institutions, and professionals before courts of general jurisdiction and various administrative tribunals in the areas of construction, employment, professional negligence and misconduct, and insolvency. He has a particular focus in construction litigation and dispute resolution, wrongful dismissal and termination, security enforcement, and professional discipline matters. 42 In-House Defense Quarterly Summer 2010 n n © 2010 DRI. All rights reserved. Design-Bid-Build Model The design-bid-build model is the one with which most people have familiarity. It is often referred to as the “traditional” method and has been used for a good part of the twentieth century as the project delivery mode of choice. People are familiar with it and its roles and responsibilities, which are well defined, both from a practical perspective and a legal perspective. There are three main players in the design-bid-build model: an owner, a designer, and a contractor. An owner has separate legal contracts with each of the other two. An owner first initiates a relationship with a designer, who assists the owner by producing a complete set of drawings and specifications for the project. Once these tasks are complete, an owner puts the project out to tender so that contractors can review and bid on it if they have interest in it. A contractor is then generally—but not always—selected on the basis of cost. Once an owner and a contractor enter into a contract, construction can commence. The designer continues to have a role, supervising and administering the contract and certifying the work completed by the contractor. The contractor accepts the risk and responsibility for the construction and how it is carried out. The contractor is responsible for the performance of subcontractors and bears the risk associated with that performance. Advantages of Design-Bid-Build As mentioned, the design-build-bid model is the most familiar model of the three discussed in this article. As such, the roles and responsibilities are well established and well understood. Parties are not left to try to figure out what risk they bear or their roles in a project. Standard form contracts have been developed over many years for this model, and key clauses have been litigated. In the design-bid-build model, an owner controls the design and construction. Design changes easily can be made before construction begins. An owner also controls the quality of design and construction. Because of this control, the project scope is pretty much set. The only contentious questions that really arise are, is something included in the contract, or does the contract imply something? The designer remains impartial throughout the process. Because the designer created the documents upon which the construction contract was based, it is in the best position to reject work that has not been performed according to those plans and specifications. Further, the designer provides a set of checks and balances to measure the progress of construction and the costs. This model can work well with a small, infrastructure construction project. The model is also well suited to projects involving repetitive construction for long periods of work. Design-bid-build allows an owner to spread such work out among several contractors. Disadvantages of Design-Bid-Build The separation of the design and construc- tion phases creates difficulties. It slows project timelines down and lengthens overall project schedules since it requires two distinct phases with no overlap. The project design, from preliminary drawings through the final design, has to be complete before an owner can even seek tenders for a project. Because of this time lag, projecting n Design-build allows design and construction to happen simultaneously since the two phases overlap. n costs can pose difficulties before a contract is awarded, and costs can increase. Constructability and feasibility may be overlooked because in creating a design, a designer may not keep these aspects in mind. Therefore, what may seem on paper as if it is a wonderful idea could end up substantially increasing the cost of a project. Another common complaint about this system is that it is adversarial in nature. It is essentially designed to provide an opportunity for the parties to stake a claim and fight for it. As a result, an owner may have to referee between the designer and the contractor. Further, it offers little to no opportunity to a contractor to make suggestions about effective alternatives, which reduces the chance of adopting a teambased approach. Additionally, the design-bid-build model can place too much focus on the low bid to the exclusion of other considerations. This could lead to cost-cutting measures such as using poor quality materials or products to secure the lowest price. Low bids can also increase change orders. Although an owner has control over design in the design-bid-build model, this also means that the owner is liable for the design. Because the design is essentially final before the contract is awarded, changing the scope of the project during construction can prove difficult. When changing the scope becomes necessary due to design error, an owner bears that cost because of its ownership of the design. Design-Build Model The design-build model, although often thought of as the new kid on the block, has actually been around since ancient Mesopotamia, and later, the time of the ancient Greeks. They employed what is referred to as a master builder who was essentially responsible for the design and construction of projects. Over time—and in part due to concerns of corruption—the design-build model was displaced and put on the back burner. However, all indications in the last few decades have been that design-build has come back with a vengeance for good. One source has reported that an estimated 30–40 percent of non-residential construction in the United States is carried out by this method. Julie Sturgeon, Weighing the Design-Build Benefits, College Planning and Management, July 2006. Some have even predicted that it could account for 50 percent of non-residential projects within the decade. Id. The basic design-build model generally involves one contract between an owner and a design-builder. A design-builder is either led by a designer or a contractor and can include more parties than two. HowDesign-Build Studies • Design-Build and Design-Bid-Build in the GTA, a thesis completed by Adrian Greco, Feb. 2006, George Brown College. • An Empirical Comparison of Design/ Build and Design Bid/Build Project Delivery Methods, a thesis completed by Darren Russell Hale, Aug. 2005, University of Texas at Austin. • Design-Build Effectiveness Study, prepared for U.S. Department of Transportation Federal Highway Administration by Science Applications International Corp., AECOM Consult, Inc., and the University of Colorado School of Construction Engineering & Management, Jan. 2006, available at http://www. fhwa.dot.gov/reports/designbuild/ designbuild.htm. In-House Defense Quarterly Summer 2010 43 n n CONSTRUCTION L AW ever, those entities form a single entity for the purposes of contracting with an owner. Design-build allows design and construction to happen simultaneously since the two phases overlap. It also allows for construction input during the design phase. Overall project planning and scheduling can happen prior to mobilization. In awarding design-build contracts, an owner need not necessarily focus on cost. In evaluating tenders, an owner can consider proposed solutions. Also, an owner commonly will pay compensation to unsuccessful bidders to defray some of the costs incurred in preparing bids. Design-build also permits value-based project feedback. Design-bid-build projects require very specific details on the methods and materials that a contractor will use to avoid ambiguity. Design-build, on the other hand, gives an owner flexibility to change the scope of a project without the need to re-bid the entire project. It also n At-risk construction management is particularly suitable if a facility needs to operate during construction work. Advantages of Design-Build Under the design-build model, the construction people and the design people are on the same team. This helps remove the adversarial stances that people commonly take in the design-bid-build model. The parties are not involved in finger-pointing, but rather focus on solving the problems that arise. Because they are on the same team, the construction team is motivated to work with the design team to come up with a design that focuses on constructability. The two teams can work together to find ways to minimize construction costs without affecting function. Consensus on goals and priorities is also easier to establish. Because the designing and building steps take place concurrently, this method allows the fast-tracking of projects. The Construction Industry Institute conducted a study of more than 350 projects across the United States and found that the design- build model was 12 percent faster than the design-bid-build model. David Bloxom, Design-Build: Ready to Meet the Economic Challenges of 2009, Texas Construction, Apr. 2009. A contractor is selected before a tender is even submitted, which allows early mobilization and construction activity: all project phases intersect. Because a contractor becomes involved early, the contractor starts construction with an understanding of how the design has progressed. An owner only deals with one entity in a design-build project, namely the design-builder, which helps facilitate communication and streamlines it. It also allows the owner to allocate the risk for design and for on-time and on- budget performance to a single entity. n encourages continuous improvement and refinement of a project. The ability to fast-track leads to good cost estimates. In fact, construction cost is often known and fixed during design, offering an owner price certainty. Because a contractor has the most experience with, and therefore, the best feel for the construction costs of various alternatives, with the contractor’s design involvement an owner can end up with a design that is less costly than if the contractor had not been involved. The design-build model can also challenge the mindset of in-house people, who can become set on certain preferences or on doing things the same way. Creativity is encouraged with a design-build model. Performance can focus on outcome, which can lead to smart and innovative ways to carry out projects. Disadvantages of Design-Build At the outset in the design-build model the design documents are only preliminary in nature and can change over the course of a project. It is, therefore, not uncommon to come across a contract that has been written to take unexpected events into account. As a result, a final project price potentially can vary greatly from an original bid amount. Design changes after construction starts can end up being just as costly 44 In-House Defense Quarterly Summer 2010 n n in a design-build project as in a design-bid- build project. Because design and construction overlap, time pressures could squeeze the design phase, leaving little opportunity to review completed plans and specifications. This could be costly for an owner if a contractor fails to meet regulatory requirements because a design process took short cuts that later call for change orders to remedy mistakes. It could also result in a poorly defined scope of work. Decreased accountability becomes a concern as well. Obviously, the design- builder has a great deal of control over how a project is configured and completed. Further, in a design-build model, an owner does not have a third-party observer to administer the project or to advocate for the owner, which could lead to the sacrificing of quality to pad profits or shave time. The design-builder is also often its own judge regarding the quality of its work. An owner may not have the expertise to evaluate the quality of the work, and, therefore, places significant trust in the design-builder to properly design and construct a project. Similarly, an owner may not have the means to understand the contractual requirements to enforce the correction of work, leaving the owner with little choice but to engage in some form of formal dispute resolution, either arbitration or litigation. All of these points bring home the importance of integrity, expertise, and competency as desired characteristics of a design-builder. An owner also needs a clear vision and scope from the outset, otherwise it could lead to confusion for and second-guessing by the design-builder, and the owner may end up with something that it never wanted or even contemplated. The fact that the owner has no direct control over design details magnifies this possibility. A contractor may decide to employ a construction method based on economics, while a designer has a duty to make design decisions based on quality, long-term performance, durability, and low maintenance objectives. As such, these two approaches may not always align, resulting in potential conflict on the design-build team. Design growth is another concern that arises. Steve Panciuk, Design-Build Prob- lems—Design Growth (Canadian Design- Build Institute, 2008). A contractor may have a guaranteed maximum price based on the preliminary drawings. With the design-build model, only once a contract is awarded are detailed drawings completed, and they quite likely involve changes compared to the preliminary drawings. Further, a contractor may need to expend additional monies to implement those changes and to cover the cost of the enhanced design. This could lead to a confrontation among the design-build team members. Another concern involves the costs of preparing a tender for a design-build project. A bidder has to invest a great deal of time and resources in preparing a bid on a design-build project, particularly on the design side. Because of this, the high cost of preparing a bid could result in fewer bidders, thereby discouraging competition. An owner could compensate unsuccessful bidders, but this is an additional cost that the owner has to take into account in deciding on a project delivery model. At-Risk Construction Management Model Some view the at-risk construction management model as an attempt to try to deal with the challenges of the design-build model. The at-risk construction management model shares some characteristics with both the design-bid-build and the design-build models. As in the design-bid-build model, the atrisk construction management model has three players—an owner, a designer, and a construction manager. Two contracts are involved, one between the owner and the designer and one between the owner and the construction manager. The construction manager and the designer do not have a contractual relationship. From the design-build model the at-risk construction management model inherits overlapping design and building phases, which allows fast-t racking. A construction manager is generally hired during the design phase, much as a contractor is hired during that phase in the design-build model. The overlapping phases beneficially permit the construction manager to obtain bids from trade contractors sequentially. In other words, a construction manager can obtain separate bids for each construction phase as it comes up. The phrase “at-risk” in the term “at-risk construction model” can typically have one of two meanings in the construction industry. In some instances, it means that the construction manager holds the trade contracts and as such takes on the performance risks involved in construction. Other times, at-risk can refer to the existence of a cost guarantee or guaranteed maximum price. The first definition is encountered most often, but sometimes when the term is used, both definitions are meant at the same time. In this model, a construction manager oversees project management and building issues, areas of expertise of the typical construction manager. A construction manager provides preconstruction services, such as a constructability review, bid climate development, and bid management. A construction manager also advises on time and cost consequences of design and construction decisions, scheduling, and cost control, coordinates contract negotiations and awards, knows how to purchase critical materials and long-lead-time articles in a timely manner, and organizes construction activities. Advantages of At-Risk Construction Management At-risk construction management can lead to excellent project coordination, reduce claims, and lead to early project delivery. It has the checks and balances that the design-build model does not have since an owner retains the construction manager. This can also result in a strong allegiance to an owner’s needs. Having a construction manager involved early in a construction project helps ensure that a design is practical and affordable. An early review during the design phase also helps reduces surprises—such as change orders, delays, and increased project costs—down the road. A construction manager can identify these issues during Resources Available The following tools have been developed to assist individuals to choose among project delivery methods. Canadian Design Build Institute Methodology Assessment Matrix The Canadian Design Build Institute has prepared an assessment matrix to help assist in evaluating a specific project against the various project delivery methods. A copy of the matrix is included with this article as Appendix A (page 47). As noted in the preface to the matrix, an owner should consider not only the individual criteria, but the sum of the same. This list is not meant to be exhaustive, but it definitely covers the significant areas to consider and provides a useful tool. Project Delivery Publications Numerous publications provide guidance in choosing a project delivery option. The internet obviously makes accessing these tools much easier than in the past. Information about two follows: 1. Tim Mearig, Project Delivery Method Handbook (State of Alaska Department of Education and Early Development, 2004), http://www.eed.state.ak.us/facilities/publications/ project_delivery_handbook.pdf. This material provides a fairly thorough review of the various methods and criteria to use in choosing one. The handbook discusses some unique legislative criteria requirements of Alaska, but it still represents a very good tool to help guide you through the thought process. 2. Charles Thomsen, Project Delivery Processes (3D/I, Apr. 2, 2006), http://web. archive.org/web/20061015160052/http://www.3di.com/rnd/Files/Essays/ Project+Delivery+Strategy.pdf. This paper provides a very detailed review of the different project delivery methods available, including commentary on additional methods or hybrids. Again, it has a lot of useful information and commentary on the methods, their strengths and weaknesses, and considerations in making the choice. In-House Defense Quarterly Summer 2010 45 n n CONSTRUCTION L AW design, as opposed to during construction, when changes can be and often the most costly. Challenging constructability issues can be dealt with early as well. At-risk construction management is particularly suitable if a facility needs to operate during construction work. As mentioned, a construction manager can complete work easily in phases and can coordinate it with an owner or the facility’s users to minimize operation interruption due to construction. Construction can begin prior to design completion as well, which allows relatively quick completion. Further, at-risk construction management processes can frequently encourage openness. For example, a construction manager often will share subcontractor bids with other involved parties. A construction manager may also assume responsibility for some of the design errors discovered during construction, particularly if the construction manager was involved in the design review. Disadvantages of At-Risk Construction Management In at-risk construction management, the design team and the construction manager can sometimes provide overlapping design review services. Conversely, gaps in services can also exist. Therefore, clearly defining the roles and responsibilities of the designer and the construction manager is critical. The fee for construction managers often is not competitively bid. Rather, selection is based on reputation, expertise, and experience. This in turn impacts the suitability of at-risk construction management for certain projects, as it adds another layer of cost that small projects may not be able to bear and another level of bureaucracy, which also can result in additional cost. Further, the lines of communication between a designer and an owner may become hampered. Rather than checking with the owner on design issues, the designer may check with the construction manager first, since a construction manager is on site and perhaps more convenient than the owner to deal with. Finally, the right mesh of personalities is also important. A construction manager and designer are not on the same team in the at-risk construction management approach, and, therefore, the personality mix becomes important, just as with any project delivery option. How Do I Choose? Factors to Keep in Mind Essentially, when choosing the best delivn Some jurisdictions may have laws or regulations that prohibit or restrict the methods necessary to one of the project delivery models. n ery method for a particular construction project, you will want to keep nine factors in mind: the market, the local laws, the budget, the design function, scheduling, risk, in-house expertise, the project type and size, and the likelihood of changes. The Market Regardless of which approach someone is considering, being aware of the construction market is important. The cycle that the market is in can affect who is available to design and construct a project. It can also obviously affect the cost of construction, and it is important to try to assess who should bear risk or who is in the best position to bear it. Local Laws Some jurisdictions may have laws or regulations that prohibit or restrict the methods necessary to one of the project delivery models. It is important to be familiar with the laws of whichever jurisdiction that you will work in prior to deciding on a project delivery model. Budget Budget is likely one of the most obvious considerations. You will build nothing unless money is in hand or financing is in place. A budget is generally determined 46 In-House Defense Quarterly Summer 2010 n n before design to try to evaluate the feasibility of a project. Once the budget is set, an owner will want a project completed for or for close to that amount without excessive cost overrun. Design Function An owner is also concerned that a facility will function as envisioned. An owner wants the facility’s design to successfully fulfill the needs of the end users, whether the owner or someone else. Therefore, a design team needs to be well qualified to design the type of project that is planned. In turn, the end users’ needs must be clearly conveyed to a designer. Further, design documents also must reflect something that can be built, and they must be complete and coordinated. Scheduling Scheduling is another important factor to consider when choosing a construction project delivery model. The completion date of a project can be critical, whether in terms of generating revenue or whether in terms of providing an essential, functional space by a certain deadline. This requires realistically assessing sequencing and project duration early in the planning process. Scheduling is something that needs to be monitored throughout design and construction, which is something else to keep in mind. Risk Assessment and Allocation Risk assessment should also be kept in mind in examining the choice of a project delivery model. All projects entail many risks, ranging from design risks to risks associated with scheduling, budgeting, and cost. An owner should have a good understanding of the risks involved in potential project delivery models and should then make conscientious decisions about allocating those risks among the various parties to the project. An effort should be made to allocate risks to the parties that have control over corresponding aspects of a project. In-House Expertise Another consideration relates to an owner’s level of expertise. Familiarity with the building process, or lack thereof, has to be considered when deciding how to Construction Project Delivery page 66 Appendix A CDBI Methodology Assessment Matrix The descriptions of the project performance criteria are an expression of the level that can be achieved, noting that for each individual project the actual results may vary. The various criteria are interdependent, for example a highly qualified owner’s team will usually produce clear, accurate and thorough user requirements, which in turn will result in higher quality contract documents. Higher quality contract documents will generally result in better quality design, which in turn will likely produce better quality construction. The appropriate budget and time must be allocated to achieve a high quality project. When an owner places restrictions on one of the criteria it will likely cause negative impact on other criteria. When selecting the most suitable delivery method the owner should consider the sum of the criteria as well as the individual criteria. Project Performance Criteria For what project complexity is the delivery method best suited? To what extent must user requirements be defined prior to tender? What level of design quality is characteristically achieved with the delivery method? Which delivery method provides multiple design proposals for owner consideration? Design How complex is the design review process for the owner? To what extent can the delivery method accommodate scope/design changes during construction phases? To what extent does the delivery method inherently minimize changes? To what degree do the owner and user have direct contact with the designer and are they able to directly Influence the design? To what extent can the delivery method achieve accelerated delivery, or ensure delivery to specific schedule? Schedule Ability to accommodate early construction start? Potential to obtain an early cost commitment? To what extent does the method accommodate adjustments to scope during construction to achieve final costs within budget? To what ability can the delivery method reduce Cost claims/cost for changes and delays? Ability to manage cash flow? To what extent does the method permit the owner to influence systems, materials and construction methods to minimize life cycle costs? To what extent is the required design and construction experience and knowledge available for the method? Ability to prequalify the prime contractor on publicly funded projects? Ability to prequalify the prime contractor on privately funded projects? Contracting To what extent does the method employ a simple bid evaluation and selection system? What level of construction quality can be achieved with the applicable delivery method? To what extent does the method permit the owner to transfer the Risk liability for design errors and omissions, delays, construction errors and omissions and nonconformances to contract documents? To what extent do owners have the experience and General knowledge required to employ the method? Design-BidBuild low to high well defined Construction Management Design-Build low to moderate low to moderate not fully defined well defined high high high no possibly yes moderate more complex simplified low high low moderate moderate high high high low low low moderate to high high moderate moderate to high low to moderate high low high moderate low moderate high low high low high high moderate high moderate low low high moderate moderate high high high moderate low higher higher higher low low high high low low low Canadian Design-Build Institute Practice Manual Document 205 ‘Methodology Assessment Matrix’—Revised 2007 In-House Defense Quarterly Summer 2010 47 n n Construction Project Delivery page 46 best deliver a project. In-house management and design capability, or, again, the lack thereof, can significantly influence the amount of outside assistance needed during a project and will, in turn, influence the choice of a project delivery method. Type and Size of Project The type and size of a project should also be examined. The level of complexity and uniqueness of a project will dictate the appropriate degree of control that an owner should maintain, which varies among the project delivery models. As the size of a project increases, so does the likelihood of the need for outside assistance. Likelihood of Changes The likelihood of changes should be contemplated as much as possible. There may be instances in which an owner is aware that its requirements during a project may change significantly. The potential costs of such changes should be considered in choosing a project delivery model. Other Considerations or Goals Other considerations or goals that will affect your choice include: • Lowest cost consistent with quality and performance objectives • Initial cost versus life-cycle cost • Shortest schedule for overall project delivery • Meets overall expectations • Promotes innovation and value engineering • Limits the cost of design changes • Limits the risk of cost and schedule growth • Provides necessary control over design decisions • Controls construction quality • Best limits impact on current operations, safety, and security • Restricts construction “aggravation” • Limits demands on owner resources • Minimizes number of contractual entities and points of responsibility Maurice R. Masucci, Project Delivery Systems: Pro vs. Con—Design-Bid-Build vs. CM@Risk vs. Design-Build, (Construc- 66 In-House Defense Quarterly Summer 2010 n n tion Management Association of America, Southern California Chapter, undated). In reviewing the above goals or considerations, an owner should prioritize them by importance and then match priorities to the strengths and weaknesses of each project delivery method. No single method will meet all of these objectives so you should simply find the project delivery method that provides the best balance for these conflicting interests. Id. Concluding Remarks As indicated at the outset, there are no perfect solutions to construction project delivery, and one size does not fit all. Each project has its own unique circumstances that will influence the selection of a project delivery mode. Even when projects appear similar, evaluating each individually can lead to different conclusions on the best project delivery model. I hope that I have at least offered you some tools and food for thought to help guide you in choosing the right method for your project.
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