Course Syllabus
Course Information
Course Number/Section
Course Title
Term
Days & Times
BA4305- 002
Strategic Management
Spring 2011
Monday/Wednesday 4:00-5:15pm
Professor Contact Information
Professor
Marilyn R. Kaplan, Ph.D.
Office Phone
972-883-2742
Email Address
[email protected]
Office Location
SOM2.208
Office Hours
Mondays & Wednesdays 2:00-4:00pm or by appointment
Course Pre-requisites, Co-requisites, and/or Other Restrictions
Co-requisite: BA 4371, Prerequisites: BA 3341, BA 3351, BA 3352, BA 3361 and BA 3365.
Course Description
This is a capstone-level course requiring integration of all fields of business. Students will draw
on their broadened awareness of various environmental influences (social and political) to solve
business problems. Management alternatives will be examined with an ethical perspective
relating policy trends to the strategic planning mode.
The Strategic Management course has been designated a capstone course in business at the
University of Texas at Dallas. The purpose of a capstone course is to integrate the learning
achieved in individual business courses taken to earn a business degree. The knowledge acquired
in finance, accounting, operations, MIS, marketing, and organizational behavior classes will be
utilized to study the strategic management of the firm as well as the responsibilities of the general
manager. Students will participate in a simulation that requires taking into account multiple
decision-making factors while balancing all sectors of the firm’s environment. This is an
extremely intense course, which requires a substantial time commitment.
Student Learning Objectives/Outcomes
1. Students will be able to complete an external and internal analysis of a firm.
2. Students will be able to identify the strategic problems of a firm.
3. Students will be able to develop solutions to a firm’s strategic issues.
4. Students will be able to integrate skills acquired in finance, accounting, marketing, and
MIS courses to create a successful firm strategy.
Required Textbooks and Materials
Required Texts
Strategic Management
Dess, Lumpkin, & Eisner, McGraw Hill 5th Edition
Course Syllabus
Page 1
Required Materials
Required Simulation:
Capstone Foundation and Comp-XM
www.capsim.com
Assignments & Academic Calendar
Topics, Reading Assignments, Due Dates, Exam Dates
Week Topic
Dess,
Discussion Capstone
Lumpkin, Case
Simulation
& Eisner
Chapter
1/10
Capstone
Registration
Intro
Rehearsal
Pairs formed
1/17
No class
1/19
Library
Game Practice
Presentation
1/24
Intro &
1
Mission
Generic
Strategies
1/31
CSR &
11
3 Skeleton Differentiation
Ethics
Capstone
Simulation
Begins
2/7
Internal
3
Analysis
2/9
2/14
Internal
Analysis
Intellectual
Assets
3
4
2/21
External
2
Environment
2/28
Exam 1
3/2
Business
Strategy
Multibusiness
Strategy
No class
International
Strategy
3/7
3/21
3/23
Course Syllabus
5
6
7
24 Jamba
Juice
23 Apple
Comprehensive
Case Paper Due
Registration
Completed
Rehearsal
Completed
First 4 rounds
of
differentiation
complete
Second 4
rounds of
differentiation
complete
Cost
Leadership
Capstone
Simulation
Begins
35
Nintendo
Wii
JetBlue/Southwest
paper due 2/16
Differentiation
Capstone
paper due 2/23
39 Ann
Taylor
18
Johnson &
Johnson
16
Heineken
Capstone
Assignment
Mattel paper due
3/2
Focus
Capstone
McDonalds paper
Due 3/23
Page 2
Simulation
Begins
3/28
Exam 2
4/4
Strategic
Control
9
4
Incentive
Plans
4/11
Structure
10
4/18
Innovation
8 & 12
15 Procter
& Gamble
19
Samsung
4/25
Game
Debrief
5/2
5/9
Exam 3
Cost
Leadership
Capstone
Paper Due 4/6
Begin CompXM
Readers Digest
paper due 4/20
Focus
Capstone
Paper Due
4/27
Comp-XM
completed
Grading Policy
Capstone
Capstone papers
COMP-XM
Individual Assignments
Individual Case papers
Exams
Participation
15%
15%
30%
30%
10%
100%
A+: 97 and up
B+: 87-89
C+: 77-79
D+: 67-69
F
Below 60%
Course Syllabus
A: 94-96
B: 84-86
C: 74-76
D: 64-66
A-: 90-93
B-: 80-83
C-: 70-73
D-: 60-63
Page 3
Capstone Simulation
The Capstone simulation will be conducted with students organized into pairs or working singly
that will represent separate firms within an industry. Every firm begins from the same starting
point, but will compete based on various decisions made within your group. We will begin with
some practice rounds first against the computer. Then we will run with specific strategies for 4
rounds each. As the simulation continues, each firm will keep a record of decisions made, and the
specific strategic reasons for those decisions. Simulations are fun, but take the competition
seriously – there are winners and losers in this game!
We will run a series of 3 separate simulations of 4 rounds, each using a different strategy. You
will be playing against the computer. To succeed, you must practice the game multiple times.
You will be allowed unlimited resets of the game. Notice that after each deadline, you will begin
again with a different strategy, which we will discuss in class. When each simulation ends, each
firm will prepare a report (to be approximately 3 double-spaced, typed pages of text PLUS tables)
that outlines actions taken throughout the 4 rounds of the simulation. The report should include at
a minimum (see rubric):
1. A competitive analysis – what generic strategies did the competing firms follow?
2. A financial analysis of your firm including benchmarking (attach and discuss your best
round Capstone Courier)
3. Evaluation of the firm’s successes and failures. What decisions were correct? What
should have been done differently?
These 3 sets of simulation rounds will prepare you for the COMPXM, which will occur during
the last weeks of the semester. Each student will play rounds against the computer, based on their
most successful earlier experience with the simulation. COMPXM also includes a series of
questions based on the simulation results. You will receive a grade for the COMPXM itself.
Exams
There will be 3 essay exams during the semester.
Participation
Each week that a case is assigned for discussion, you will submit a 1 page case prep. This prep
will aid in getting your thoughts organized for class discussions. Follow the outline below:
1) What are the problems?
2) List the strengths of the firm.
3) Propose discussion questions.
You must attend class & participate in discussions for this portion of the grade. You will see these
cases again on exams!
Course Syllabus
Page 4
Case Papers
You must complete case assignments A and C PLUS one B case assignment. Each paper must be
a minimum of 3 pages of text PLUS exhibits. Each case will have its own specific content
requirements. You must submit a hard copy of each case paper PLUS upload it to the turnitin link
in WebCT.
Term paper format & rules:
 You must follow the requirements. This assignment involves the ANALYSIS
PROCESS.
 For each paper you will be turning in a hard copy as well as uploading to turnitin.
 Late papers will not be accepted.
 Use the MLA Handbook and follow the rules of format for papers regarding
spacing, headers, references, citations, etc.
 You will use each textbook case as a starting point, then update with fresh
information through research.
 You must list references – I expect you to go to the library for sources. The Internet
may be used but only along with other sources. If your paper has only Internet
sources, it is an automatic zero! This includes Wikipedia.
 Word processing programs have spelling and grammar checking capabilities – use
them!
 Visit the Writing Lab – they are extremely helpful.
 You will be allowed to rewrite any of these 3 papers if your grade was less that an
A. The rewrite will be due one week after the original due date.
A. Cases 26 & 27 JetBlue and Southwest - Required
Due 2/16
Worth 15%
Complete financial analyses of both firms & determine if either has a competitive advantage over
the other.
B. Case 22 Mattel (you may choose this case or McDonalds)
Due 3/2
Worth 5%
Complete the following analysis:
i) External environment
ii) Stakeholders
iii) What ethical Issues are involved
B. Case 14 McDonalds (you may choose this case or Mattel)
Due 3/23
Worth 5%
Course Syllabus
Page 5
Complete a 5 Forces analysis of the fast food industry
C. Case 33 Readers Digest - Required
Due 4/20
Worth 10%
Identify strategic problems, using any two of the following tools:
Financial Analysis
Value Chain Analysis
Stakeholder analysis
5 Forces Analysis
External Environment Analysis
BCG Matrix.
Make recommendations for solutions to the problems identified.
Course Syllabus
Page 6
Course Policies
Make-up exams
There are no make up quizzes
Extra Credit
None
Late Work
Late assignments will not be accepted
Class Attendance
You are required to attend class. This course is your course – your input will determine your
outcomes. Therefore, exclusive of the participation grade, you are allowed 2 excused absences.
After that, each absence results in a reduction of 5 points from your total grade.
Classroom Citizenship
Respect your fellow students – turn off cell phones, no talking amongst yourselves, try to be on
time. It is easiest to contact me outside of class via e-mail. If necessary, we can make
appointments if before class or after class meetings are not sufficient. Please be sure that I have a
way to contact you (e-mail address, phone number). In the past I have had reasons to contact
students (for example, I have received papers missing pages). Unclaimed papers will be retained
for one year.
Group Rules
All groups have hiring and firing capabilities. Individuals have the ability to resign a group.
However, every student must belong to a group. If you have conflicts with your group, you may
resign – but you must interview and find a position with another group. Conversely, groups may
discharge members, but the students fired from a group must find another group. I have found this
method greatly reduces social loafing. You will be evaluated by your peers – no slackers
allowed! At the end of the semester, each student will rate the performance of their fellow team
members. This rating will be used to determine for individual student grades for group
assignments.
Field Trip Policies / Off-Campus Instruction and Course Activities
You may find it necessary to visit the firm of your choice for your paper. Those visits are to be
individually scheduled by you.
Student groups may choose a field trip for their group presentations – please discuss with me.
Student Conduct & Discipline
The University of Texas System and The University of Texas at Dallas have rules and
regulations for the orderly and efficient conduct of their business. It is the responsibility
of each student and each student organization to be knowledgeable about the rules and
regulations which govern student conduct and activities. General information on student
conduct and discipline is contained in the UTD publication, A to Z Guide, which is
provided to all registered students each academic year.
The University of Texas at Dallas administers student discipline within the procedures of
recognized and established due process. Procedures are defined and described in the
Rules and Regulations, Board of Regents, The University of Texas System, Part 1,
Chapter VI, Section 3, and in Title V, Rules on Student Services and Activities of the
Course Syllabus
Page 7
university’s Handbook of Operating Procedures. Copies of these rules and regulations
are available to students in the Office of the Dean of Students, where staff members are
available to assist students in interpreting the rules and regulations (SU 1.602, 972/8836391).
A student at the university neither loses the rights nor escapes the responsibilities of
citizenship. He or she is expected to obey federal, state, and local laws as well as the
Regents’ Rules, university regulations, and administrative rules. Students are subject to
discipline for violating the standards of conduct whether such conduct takes place on or
off campus, or whether civil or criminal penalties are also imposed for such conduct.
Academic Integrity
The faculty expects from its students a high level of responsibility and academic honesty.
Because the value of an academic degree depends upon the absolute integrity of the work
done by the student for that degree, it is imperative that a student demonstrate a high
standard of individual honor in his or her scholastic work.
Scholastic dishonesty includes, but is not limited to, statements, acts or omissions related
to applications for enrollment or the award of a degree, and/or the submission as one’s
own work or material that is not one’s own. As a general rule, scholastic dishonesty
involves one of the following acts: cheating, plagiarism, collusion and/or falsifying
academic records. Students suspected of academic dishonesty are subject to disciplinary
proceedings.
Plagiarism, especially from the web, from portions of papers for other classes, and from
any other source is unacceptable and will be dealt with under the university’s policy on
plagiarism (see general catalog for details). This course will use the resources of
turnitin.com, which searches the web for possible plagiarism and is over 90% effective.
Email Use
The University of Texas at Dallas recognizes the value and efficiency of communication
between faculty/staff and students through electronic mail. At the same time, email raises
some issues concerning security and the identity of each individual in an email exchange.
The university encourages all official student email correspondence be sent only to a
student’s U.T. Dallas email address and that faculty and staff consider email from
students official only if it originates from a UTD student account. This allows the
university to maintain a high degree of confidence in the identity of all individual
corresponding and the security of the transmitted information. UTD furnishes each
student with a free email account that is to be used in all communication with university
personnel. The Department of Information Resources at U.T. Dallas provides a method
for students to have their U.T. Dallas mail forwarded to other accounts.
Withdrawal from Class
The administration of this institution has set deadlines for withdrawal of any college-level
courses. These dates and times are published in that semester's course catalog.
Administration procedures must be followed. It is the student's responsibility to handle
Course Syllabus
Page 8
withdrawal requirements from any class. In other words, I cannot drop or withdraw any
student. You must do the proper paperwork to ensure that you will not receive a final
grade of "F" in a course if you choose not to attend the class once you are enrolled.
Student Grievance Procedures
Procedures for student grievances are found in Title V, Rules on Student Services and
Activities, of the university’s Handbook of Operating Procedures.
In attempting to resolve any student grievance regarding grades, evaluations, or other
fulfillments of academic responsibility, it is the obligation of the student first to make a
serious effort to resolve the matter with the instructor, supervisor, administrator, or
committee with whom the grievance originates (hereafter called “the respondent”).
Individual faculty members retain primary responsibility for assigning grades and
evaluations. If the matter cannot be resolved at that level, the grievance must be
submitted in writing to the respondent with a copy of the respondent’s School Dean. If
the matter is not resolved by the written response provided by the respondent, the student
may submit a written appeal to the School Dean. If the grievance is not resolved by the
School Dean’s decision, the student may make a written appeal to the Dean of Graduate
or Undergraduate Education, and the deal will appoint and convene an Academic
Appeals Panel. The decision of the Academic Appeals Panel is final. The results of the
academic appeals process will be distributed to all involved parties.
Copies of these rules and regulations are available to students in the Office of the Dean of
Students, where staff members are available to assist students in interpreting the rules and
regulations.
Incomplete Grade Policy
As per university policy, incomplete grades will be granted only for work unavoidably
missed at the semester’s end and only if 70% of the course work has been completed. An
incomplete grade must be resolved within eight (8) weeks from the first day of the
subsequent long semester. If the required work to complete the course and to remove the
incomplete grade is not submitted by the specified deadline, the incomplete grade is
changed automatically to a grade of F.
Disability Services
The goal of Disability Services is to provide students with disabilities educational
opportunities equal to those of their non-disabled peers. Disability Services is located in
room 1.610 in the Student Union. Office hours are Monday and Thursday, 8:30 a.m. to
6:30 p.m.; Tuesday and Wednesday, 8:30 a.m. to 7:30 p.m.; and Friday, 8:30 a.m. to 5:30
p.m.
The contact information for the Office of Disability Services is:
The University of Texas at Dallas, SU 22
PO Box 830688
Richardson, Texas 75083-0688
(972) 883-2098 (voice or TTY)
Course Syllabus
Page 9
Essentially, the law requires that colleges and universities make those reasonable
adjustments necessary to eliminate discrimination on the basis of disability. For example,
it may be necessary to remove classroom prohibitions against tape recorders or animals
(in the case of dog guides) for students who are blind. Occasionally an assignment
requirement may be substituted (for example, a research paper versus an oral presentation
for a student who is hearing impaired). Classes enrolled students with mobility
impairments may have to be rescheduled in accessible facilities. The college or
university may need to provide special services such as registration, note-taking, or
mobility assistance.
It is the student’s responsibility to notify his or her professors of the need for such an
accommodation. Disability Services provides students with letters to present to faculty
members to verify that the student has a disability and needs accommodations.
Individuals requiring special accommodation should contact the professor after class or
during office hours.
Religious Holy Days
The University of Texas at Dallas will excuse a student from class or other required
activities for the travel to and observance of a religious holy day for a religion whose
places of worship are exempt from property tax under Section 11.20, Tax Code, Texas
Code Annotated.
The student is encouraged to notify the instructor or activity sponsor as soon as possible
regarding the absence, preferably in advance of the assignment. The student, so excused,
will be allowed to take the exam or complete the assignment within a reasonable time
after the absence: a period equal to the length of the absence, up to a maximum of one
week. A student who notifies the instructor and completes any missed exam or
assignment may not be penalized for the absence. A student who fails to complete the
exam or assignment within the prescribed period may receive a failing grade for that
exam or assignment.
If a student or an instructor disagrees about the nature of the absence [i.e., for the purpose
of observing a religious holy day] or if there is similar disagreement about whether the
student has been given a reasonable time to complete any missed assignments or
examinations, either the student or the instructor may request a ruling from the chief
executive officer of the institution, or his or her designee. The chief executive officer or
designee must take into account the legislative intent of TEC 51.911(b), and the student
and instructor will abide by the decision of the chief executive officer or designee.
Off-Campus Instruction and Course Activities
Off-campus, out-of-state, and foreign instruction and activities are subject to state law
and University policies and procedures regarding travel and risk-related activities.
Information regarding these rules and regulations may be found at the website address
given below. Additional information is available from the office of the school dean.
(http://www.utdallas.edu/Business Affairs/Travel_Risk_Activities.htm)
These descriptions and timelines are subject to change at the discretion of the Professor.
Course Syllabus
Page 10