Job Description Deputy Care Manager Responsible to: Registered Care Manager Payscale: 22 - 25 Description of Role Under the direction of the Registered Care Manager, the Deputy will assume responsibility for the co-ordination of the team and assume full responsibility for the service in the absence of Manager. a) To provide a customised, responsive and high quality service to people with multiple sensory impairments and/or learning disabilities, living within Sense's residential care homes. b) To empower deafblind people to live as independently as possible with appropriate levels of support. Specific Responsibilities 1. Key Responsibilities 1.1 To co-ordinate the team to ensure that all shared responsibilities are fulfilled and systems maintained. 1.2 To co-ordinate and monitor individual’s development and leisure opportunities . 1.3 To assume responsibility for co-ordinating and leading core teams. 1.4 To establish, maintain and monitor financial, recording and staff communication systems 1.5 To ensure that rotas and staffing ratios are maintained, and that all planned activities are completed. 1.6 To act as a role model to staff and deafblind people. 1.7 To participate in recruitment and staff induction. 1.8 To promote the personal development of team members. To facilitate supervisions and annual appraisals. To identify training needs for individuals and teams ensuring those needs are fully met via a career development plan. 1.9 To promote staff development through the use of internal support systems i.e. Practice Development Workers, NVQ Team, Finance Team and the Human Resources Team to maximise deafblind peoples lives. 1.10 To liaise with families and other professionals, including inspectors, as representative of the registered manager and the organisation 1.11 To participate in on-call responsibilities. 2. Shared Responsibilities 2.1 To deliver and monitor Sense’s QA system and promote its use amongst the team. 2.2 To deliver and monitor Sense’s QA system and promote its use amongst the team. 2.3 To work across the rota to meet the needs of the individuals and the service we provide. 2.4 To implement the 3 principles of the Sense Service Model – Person Centred Planning (PCP), Lifestyle and Specialist Approach. 2.5 To provide practical support, including intimate personal care where appropriate. 2.6 To actively participate in meetings and to generate new ideas regarding the running of the home,the department, the individual deafblind persons service and the organisation. 2.7 To be committed to your own career development and enhance your service in accordance with knowledge gained. 2.8 To actively promote the awareness and practice of an Equal Opportunity policy in all aspects of your employment. 2.9 To ensure that all service user's personal property and Sense's resources are respected and appropriately used. 2.10 To maintain a safe and healthy environment for staff and service users at all times. To include the use of Risk Management. 2.11 To implement the strategic plan at all levels and to develop the homes aims and objectives in line with the operational plan. 2.12 To carry out any other duties consistent with the grade of the post 2.13 To act, where appropriate, core team member to one or more deafblind people. Person Specification Deputy Care Manager Education and Training Essential Criteria Desirable Criteria Willingness and ability to work towards an NVQ level 3 qualification Ability to work within a total communication environment Basic Literacy & Numeracy Skills NVQ Care Level 3 or Professional Qualification Able to Communicate BSL to at least Stage I level To have an understanding of different communication needs when supporting people Achievements and Experience Essential Criteria Substantial experience of working with adults with multiple disabilities An understanding of person centred planning An understanding of working with people with challenging behaviour Experience of care planning/development planning for people An understanding of assessing individual’s development Experience of mentoring and inducting members of staff Experience of report writing/ record keeping Experience of managing financial systems / petty cash systems Knowledge and implementation of risk assessments/ risk management Knowledge of relevant codes of Practice and legislation Disability rights awareness Commitment to staff development Desirable Criteria Experience of working with dual sensory impaired adults Experience of chairing meetings Training/qualification in behaviour management Experience of supervising Members of staff Experience of recruitment Budget management Experience of inspection by external professional bodies Deafblind awareness Experience of training needs assessment and delivery of training Skills & Abilities Essential Criteria Knowledge of quality assurance systems within the work place/service standards Proven track record of motivating others Ability to co-ordinate staff resources to ensure deafblind people’s needs are met Experience of chairing meetings Ability to undertake on-call duties A full UK driving licence and use of your own vehicle is an essential requirement for this role. Desirable Criteria Experience of monitoring service provision Experience of working within a Multi-disciplinary team Computer literate Commitment to implement change to improve service standards
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