Supply Chain Management: Issues and Models Introduction to Beer Game Prof. Dr. Jinxing Xie Department of Mathematical Sciences Tsinghua University, Beijing 100084, China http://faculty.math.tsinghua.edu.cn/~jxie Email: jxie@ math.tsinghua.edu.cn Voice: (86-10)62787812 Fax: (86-10)62785847 Office: Rm. 1308, New Science Building 1 What is a Beer Game? The Beer Game is a logistics game that was originally developed by MIT in the 60s and has since been played all over the world by people at all levels, from students to presidents of big multinational groups. 2 A Supply Chain Game: The Beer Game Customers Orders Retailer Wholesaler Distributor Products Factory / Brewery / Manufacturer 3 Four Players on a Team Orders Delay Delay Delay Factory Delay Delay Retailer Delay Delay Delay Delay Delay Delay Delay Wholesaler Distributor Delay Delay Delay Material 4 Material delay = (2,2,2,3); Information Delay = (2,2,2,0) 5 Events in each period Retailer Wholesaler Distributor Factory Each Stage: •Holds Inventory •Receives Beer (after Shipping Delay) •Receives Orders from Downstream (after Mail Delay) •Ships Beer Downstream to meet Orders •Orders Beer from Upstream (the only decision) 6 Rules Pick a Team Name Holding Cost: $0.50/case/week Backorder Cost: $1.00/case/week Total Cost = Sum of Costs at all four Stages Goal: Minimize Total Supply Chain Cost NO COMMUNICATION BETWEEN STAGES!!! Retailers must not reveal actual customer orders!!! 7 To Remember All demand is to be satisfied Unsatisfied demand becomes Backlog and is added to next period’s demand It takes two weeks for replenishment order to reach; shipment time is also two weeks There are no capacity restrictions 8 9 10 Game starts now! First 4 weeks: order 4 cases each week From 4th week on, you can order any quantity The game will last 50 weeks Now start the game 11 End of Game: Stop after 36 weeks Calculate Total Cost at your Stage Plot your Weekly Orders Plot your Inventory and Backlog Plot your Guess on Consumer Demand Pattern Sum Costs over all Four Stages 12 Tape results on wall as follows: Retailer Wholesaler Distributor Factory Orders Inventory Guess the demand 13 Debriefing and Discussion 1. What, if anything, is unrealistic about this game? Is reality more complicated or less complicated? 2. Why are there order, production and shipping delays? 3. Did you find yourself “blaming” the person upstream for your problems? 14 Debriefing and Discussion 4. What commonalities do you see in the graphs for the different teams? 5. What pattern do you see? What is the cost of this? 6. What are the reasons that such patterns are seen in the supply chain? 15 16 17 Lessons of the Game Such oscillations are common – Bullwhip effect (demand distortion) Everyone blames others - but problem is with the structure Cost of this: Capacity crunch – Expediting – High indirect cost – Low service levels 18 Reasons for Oscillations Demand randomness Ill-conceived promotional policies Rationing and shortage gaming Ordering policy and aggregation Incentives 19 Motorola's Inventory Problem Feb. 17, 1996. Announced it has excess inventory of cellular phones Stock price tumbled 10%; Profit estimates down $39 million Reason – In 1994, distributors faced shortages – In 1995, they over-ordered, early and often Now new-orders are down - idle capacity 20 Proctor & Gamble’s New Pricing Policy Stopped price discounts on many products Lowered prices Marketing budget reduced from 25% to 20% Stopped distribution coupons to customers in many regions 21 Law of Supply Chain Dynamics The magnitude of demand volatility a company faces increases the farther upstream it resides in the supply chain. This is also called the bullwhip effect. 22 Val ue Beer Ga me Ne t Inventory 76.5779 1 61.3667 6 46.1556 2 30.9444 7 15.7333 2 0.5 2217 89 -14.6889 7 -29.9001 1 -45.1112 6 -60.3224 -75.5335 5 -90.7446 9 -105 .955 8 0 Retai ler 8.3 3333 3 16.6666 7 Who lesa ler 25 Tim e Distri buto r 33.3333 3 41.6666 7 50 Brewery $2885 23 Value Beer Game Orders Placed 114.592 105.0427 95.49333 85.944 76.39467 66.84533 57.296 47.74667 38.19733 28.648 19.09867 9.549333 0 0 Retailer 8.333333 16.66667 Wholes aler 25 Time Distributor 33.33333 41.66667 50 Brewery 24 Information lag reduced to 1 week: Inventory Val ue Beer Ga me 1 -Lag Net Inventory 76.5779 1 61.3667 6 46.1556 2 30.9444 7 15.7333 2 0.5 2217 89 -14.6889 7 -29.9001 1 -45.1112 6 -60.3224 -75.5335 5 -90.7446 9 -105 .955 8 0 Retai ler 8.3 3333 3 16.6666 7 Who lesa ler 25 Tim e Distri buto r 33.3333 3 41.6666 7 50 Brewery $1773 25 Va lue Bee r Game 2-Level Net Inventory 76 .577 91 Two Level - Inventory 61 .366 76 46 .155 62 30 .944 47 15 .733 32 0.5221 789 -14 .688 97 -29 .900 11 -45 .111 26 -60 .322 4 -75 .533 55 -90 .744 69 -10 5.95 58 0 Reta iler 8.3333 33 16 .666 67 25 Ti me 33 .333 33 41 .666 67 50 Brewery $380 26 Variants of the game If there is no information delay? If the final demand is random but the distribution is common knowledge? Minimize the cost for the system or for the individual himself? Are there any information sharing? Two-level system? … 27 Web-based Beer Game For example – http://beergame.mit.edu (h=0.5; p=1.0) – http://www.masystem.com/beergame (h=1; p=2) – … 28 29 30 31 32 How to analyze the beer game? Assumptions Models Control policy • Decentralized control • Centralized control 33 Summary What is a beer game? How do you think about the game? Can you model and analyze the game mathematically? Try to play the game on the Web 34 35
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