Strategy of Innovation Behaviour of Enterprises Konstantin Burnyshev When management analyses its innovation strategy, the essential characteristic of the innovation process is its purposefulness, its development in strict conformity with directions laid down earlier. From this presupposition follows the need to recognise the strategic thinking of the management of the enterprises and of the controlled overcoming of the barriers that stand in the way of innovation. However, empirical research in innovationally active enterprises shows that such a rationalistic and ‘management-centric’ approach has its limitations and does not take fully into account the real situation of initiation of innovations in which there is often an element of spontaneity. In relation to this situation in this chapter our aim is to understand ‘not so much the overt aims of the innovation project articulated by the chiefs as the logic of the process of innovation activity itself (the latently existing directions)’.1 Spontaneity and lack of system may characterise not only the initial stage but the whole process of innovation through its full extent. In some enterprises, periods of spontaneous and purposeful regulation of the innovation process may alternate, which may be expressed in the predominance of an ‘active’ or a ‘passive’ modernisation policy. Moreover, it is difficult to describe the process of innovation from the point of view of any one change. In most cases it is a complex measure, giving rise to various transformations in the enterprises. This process develops very complexly and dynamically, with the simultaneous influence on it of a whole set of internal and external factors. And only in a few enterprises is renewal carried out according to a previously worked-out programme. Usually the initial innovation (for example, the acquisition of equipment) is the detonator of a whole chain of changes in the organisation of the enterprise, in labour relations, in relations with suppliers and consumers of the products. Our research materials provide convincing evidence of the fact that the initiators of innovation do not always imagine the whole scale of the subsequent changes, are not always ready for them and are not always able to cope with them. In this situation it is difficult to say that a clear strategy is evident in the actions of the management of the enterprise in the full sense of this word. The traditional understand of strategy is only appropriate to those circumstances in which the management fairly clearly formulates the aims and the means of the attainment. In other cases one can speak of strategy in the sense of an established practice realised in the framework of a more or less thought-out scheme (inventions). As a rule there is a programme in relation to the initial stage of the innovation process but the need for additional changes (reorganisation of production, changes in the work regime and increase in employment) is perceived as something unexpected. Programmes for change in other spheres of activity of the enterprise are either completely absent or exist in the most general form. Thus ‘one cannot define the strategy of contemporary Russian enterprises as a completed long-term plan, in which, on the basis of a conceptual idea a global Алашеев С. Консерватизм инноваций // Инновации в постсоветской промышленности. Под ред. В.Кабалиной. Ч.1. Сыктывкар, 2000. С. 181. 1 perspective of the aims is determined and the fundamental decisions regarding their achievement are defined. There is neither the experience nor the possibility to work out such plans. What can be called a strategy in enterprises today most often takes the form of the practice of combination of short and medium-term planning’.2 The variety of innovation strategies identified by us in the course of the research is basically explained by the initial differences between the enterprises and the varied conditions under which they act. In some contemporary research one can also find confirmation of the imperfections of post-soviet industry and, correspondingly, of the various types of enterprise behaviour, although the typology of enterprises is built on other foundations: ‘Contemporary Russian industry is multiform in the sense that its structure is based both on post-soviet enterprises, whose main task is adaptation to market conditions, and newly created small and medium businesses, whose basis is the entrepreneurial motivation to make profits and conquer the market’.3 Our research confirms the fact that it is the case that in new enterprises, which do not have a ‘soviet history’ the logic of the innovation process is significantly different. Nevertheless, in the focus of the research conducted within the framework of the project on ‘The management of innovation and the modernisation of post-soviet industry) is traditional soviet enterprises, so the typology of innovation strategies of enterprises developed in this chapter concerns only the traditional sector of industry. Economic reforms present such enterprises with a whole series of problems (‘challenges’) related to the need to renew and develop. However, in practice each of the enterprises that we researched, at the moment of carrying out the research, found itself in a unique innovationally problematic situation, expressed in a particular combination of internal and external factors of the innovation process. The case study method (monographic research) allowed us to develop and test the hypothesis that the ‘condition’ of the enterprise, the problem situation in which it finds itself, is not static and has a dynamic tendency, to change. In the cases described in the three stages of the research we can see characteristics of the ‘initial’ stage, then the efforts which the enterprise undertakes to resolve the problem and, finally, the ‘final’ situation to which the development of events leads. Some enterprises lived through not one but several problematic situations and some remained in a static condition. The nature of the innovation process is dialectical. On the one hand, it is discontinuous: we visit the enterprise and describe the situation which has arisen at that particular moment in time. On the other hand, through the perceptions of the participants we can establish a retrospective view of the development of events and in the course of observation over several years we can describe the subsequent steps and changes in the situation. Despite the multiplicity of individual ‘trajectories’ of behaviour of enterprises in changing situations, we can speak about innovation strategies as a generalisation from a large number of individual cases and understand them as a regular change in the condition of the enterprise. Бизюков П. Инновационные стратегии и практики инновационной деятельности //Инновации в постсоветской промышленности. Ч.1. С. 190-191. 3 Балабанова Е.С., Грудзинский А.О. Институциональные условия трансфера технологий // Социологические исследования. 2001. № 4. С. 40. 2 Two bases for the definition of problem situations Most significant, in our view, is the two bases for the definition of problem situations (conditions) in which enterprises find themselves in a particular period of time. They are fairly universal and the majority of managers somehow or other ascribe to them exclusive significance in understanding the nature of the reforms being undertaken in the enterprises. True, for the chiefs they appear in the form of two key problems: ‘lack of resources’ and ‘fall in demand’. The first basis is resources. In the analysis of the innovation mechanism in the section ‘Evolution of the social mechanism of innovation’ its composition has been examined in detail. For our task the important points are, first, that resources have a complex structure: financial, material, informational, social and so on, and, second, they may often be interchangeable (convertible). Thus, industrial premises or equipment may be sold or rented out, so converted into financial resources. Highly skilled personnel do not need additional training to introduce new technology (they economise on financial resources) and may serve as a source of innovation ideas and activities. If the appropriate motivation of workers ‘suffers’ over a period of time the relative level of pay may fall (there is a conversion of social into financial resources) and so on. Thus in future we will speak about the absence, limitations or adequacy of resources. Taking into account the fact that the enterprises that we studied belong to various branches of industry and are located in various regions, each having its own history of development, there are no strong criteria by which to allocate a concrete enterprise to one group or another. Here we base ourselves on the influence which resources exert on the innovation activity of the enterprise. The absence of resources signifies that the enterprise is basically in a position (though often with great difficulty) to sustain its current production activity. Innovation activity is implemented in such an enterprise, for example, by renewing equipment, developing its resources and taking some out of commission; insignificant structural changes, reorganisation of management and so on. Limited resources allow the enterprise to realise innovations in a step-by-step way. In this method they lose their integrated, complex character, they are laid out in a chain and innovation activity has an episodic, ‘flickering’ character. If the enterprise has (or receives) sufficient resources it can implement full-scale complex transformation. The second basis for the classification of problem situations is the characteristics of the demand for the goods produced by the enterprise. The key problem for the majority of the traditional enterprises that we studied was the sharp fall in demand in the transition for the administrative-command (planned) to the market economy. Such a reduction of demand in many cases initiates the innovation activity of the enterprise. In some cases a high demand (as a result of a monopoly position of the enterprise on the market) reduces innovation activity. The specific feature of the post-soviet period is that demand is determined to a lesser extent (than in a developed market economy) by market factors. It is determined by non-market factors: the interference of the state and local authorities, the law, particular economic infrastructures and so on. To simply the analysis of practice we will use the term ‘demand’, having in mind the integral character of this criterion and including within it ‘non-market’ factors. Here, as in the case of resources, it is expedient to distinguish three situations: – high demand – equal to or exceeds the capacity of the enterprise and allows it to improve its economic situation and increase its resources; – medium demand – less than the capacity of the enterprise, the volume of sales does not permit a significant improvement in the economic situation of the enterprise or quickly to increase its resources; – low demand – there is virtually no demand for the products of the enterprise, which worsens the economic position and constantly reduces the enterprise’s resources. In relation to each of the bases selected by us for the analysis of innovation strategies there is a tendency forcing the enterprises sooner or later to undertake innovation activity. Thus, resources (in a static situation) gradually depreciate: the buildings and equipment get older, inflation erodes monetary investments, the technology, buildings, methods of management and so on become obsolete. Demand for the product (as a result of the activity of competitors and the development of the market) destroys or reduces the economic efficiency of the selected segment of the market. As a result of the action of these tendencies the enterprise finds itself not in a stable environment (a ‘lake’) but in unsteady business conditions (a ‘river’) and has to adapt to them (to ‘row’). However, reality might disrupt this scheme and at a particular moment the resources of the enterprise might unexpectedly increase. For example, inflation and the sharp fall in the rouble over a period increased the value of hard currency reserves or of contracts for which the enterprise was paid in hard currency. Demand is also liable to fluctuate and might sharply increase for reasons which do not depend on the enterprise. Enterprises try to control both these tendencies, to reduce the risk of chance fluctuations and do this above all through innovation activity and modernisation. ‘The sharp fall in the purchasing power of economic subjects, and correspondingly also in the demand for engineering products put many enterprises in this branch on the edge of survival. In these conditions it was necessary to innovation, including in the principles of management, almost nobody expressed any disagreement. The question was exactly how to dispose of the available resources in order to get the maximum possible effectiveness from their use’.4 These two bases of the grouping of enterprises – resources and demand – are interrelated (through innovation) and can serve both as the aim and as the means. An enterprise undertaking innovation activity conquers a growing share of the market, makes profits and, as a result, expands its resources. And, conversely, the expenditure of resources on innovation and development allows the enterprise more and more to crowd its competitors and capture the market. Typical situations The combination of the three variants of demand and the three variants of resource provision gives us nine typical situations into which one the enterprises can fall. Each Кобяк О. Роль инновационных процессов в формировании культуры хозяйствования предприятий машиностроения// Инновации в постсоветской промышленности. Ч.2. С.227. 4 problem situation (the condition of the enterprise) may give rise to a corresponding predominant innovation strategy, which is directed at resolving the problem and changing the situation in the most favourable direction: increase resources and increase demand. RESOURCES (R) Sufficient «AGRESSIVE» «IMPROVEMENT» «PROSPEROUS» «REGRESSION» «SURVIVAL» «STABILISATION» «AGONY» «CRISIS» «EXPECTANCY» 3 Not sufficient 2 Absent 1 1 2 3 Weak Medium High (D) DEMAND The absence of resources puts any enterprise on the verge of bankruptcy – so in any market situation the basic aim will be to seek (or to accumulate) resources for development, the renewal of production and so on. In the case of a lack of demand for the products the enterprise management will consider the variant of the liquidation of the enterprise. R1:D1. The situation of ‘agony’ invites a strategy of liquidation, that is sale of the remaining products, equipment, buildings, other resources and redundancy of the labour force. This usually occurs within the framework of the bankruptcy of the enterprise. However, not one of the enterprises studied within the framework of our project, was liquidated. In our sample we included only enterprises in which innovation had been conducted fairly successfully. R1:D2. Average (not high) demand and the lack of resources puts the enterprise in a situation of ‘crisis’. The innovation strategy of such an enterprise lies not in the renewal of production but in the reduction of expenditure. The activity of management is directed to the search for outside investors, who are often found through the bankruptcy procedure. R1:D3. Condition of ‘expectancy’ - high demand for the products of the enterprise does not force management to conduct active transformation, all the more so when it does not have resources. The products sell and on the basis of the profits decommissioned equipment may be replaced, perhaps with more up-to-date equipment. With such a passive strategy the situation may develop 1) in the direction of a loss of the enterprise’s market position as a result of the arrival of strong competitors on an attractive segment of the market 2) the accumulation of sufficient of its own resources to conduct large scale innovation 3) the arrival of an outside investor. R2:D3 ‘Stabilisation’ – also a situation of high demand. But the enterprise, having some resources, uses them to strengthen its market niche. The strategy of stabilisation of the position does not require large-scale innovation, it has a local character or it continues to accumulate resources for a radical transformation. The absence of demand for the products spurs the enterprise to more active efforts, particularly if it has some resources. If they are not sufficient the enterprise nevertheless tries to change the situation, establishing the production of different products. R2:D1 ‘Regression’: new products which the enterprise begins to produce are technologically more simple than those whose production it has abandoned. These leads to the overall degradation of the enterprise (use of more primitive equipment than it had, gradual reduction of the skill level of the employees and so on). R3:D1 ‘Agression’: if the enterprise has sufficient resources it can undertake wholesale diversification (change of product and sometimes also the branch of production). As a rule, it uses for this quite up-to-date technology and imported equipment. A medium level of demand (often unstable and fluctuating) induces the enterprise to the following innovation strategies: R2:D2. In a situation of ‘survival’ with sufficient resources there is an imitation of innovational development: the existing technology in the enterprise is modernised, the existing products are somewhat modified, the production and management structure is improved and so on. Some enterprises try to realise larger scale transformations but the limited resources mean that it can only be done in small steps, losing the integrated character of the transformation and the returns being postponed into the indefinite future. R3:D2. In the situation of ‘improvement’ the resources allow the enterprise to concentrate its efforts on the development of the product. The aims of this innovation strategy are to increase the quality, reduce the cost and widen the product range. R3:D3. In the ideal situation of ‘prosperity’ the enterprise has everything it needs to implement long-term innovation plans. The strategy of development of the product (or market segment) requires the undertaking (or financing) of scientific research and the development of new technology. The strategy of growth is aimed at the widening of the business (expansion). The variants of situation presented in the scheme are fairly dynamic. Using the examples of the enterprises in which we conducted case studies one can see changes in situation even over the relatively short period (three years) that the project lasted. The ideal direction of development of the enterprise according to the scheme is 1) to increase its own resources – for an enterprise without resources; 2) to take steps (innovations) to increase the demand for the product – for those enterprises whose products are not in demand. However, in reality the trajectory of an enterprise does not always correspond to such an ideal. Innovation strategies in survival situations In the course of the economic reforms in the CIS countries the majority of enterprises in which our research was conducted have found themselves in a survival situation (some earlier, some later). Even the most prosperous of traditional enterprises have not always had a sufficient ‘reserve of assurance’ to consolidate their position. Friz was in situation R3:D3 for a long time – high demand for its products and sufficient resources. Plenty of state resources provided for the intensive growth and development of the enterprise. Thus, in 19802 a new building was constructed and at the same time a rapid low temperature method of glazing facing tiles was introduced which made it possible to complete the operation in 25-30 minutes. The removal of glazing tiles in tunnel ovens relieved around 100 people of heavy manual work. Despite the successes in the production of ceramic tiles, its output was clearly insufficient. Thus it was decided to expand the enterprise. There was an increase in production of floor and facing tiles. It was intended to organise the production of a new type of product – ceramic sanitary items. However, subseqeuntly the situation at the prosperous enterprise Friz became more difficult. Competition intensified and it became more difficult to sell the production. ‘In the past we hardly ever worked ‘for the stores’, but now periodically we are overstocked’ (interview with an employee). The policy of innovation in a situation of inadequate resources and medium demand (usually falling) (R2:D2) has its own distinguishing features. Basically the decision to introduce innovations rests on an ideology not of development but of survival, ie. To maintain the functions which are vitally important for the enterprise. The aims of innovation come down in the first instance to preserving the enterprise, conserving the existing form of its functioning and not to the receipt of profits. From such a passive strategy most of the enterprises studied by us began their development. This strategy was followed by those enterprises for whom there were no significant changes in their market position or their specialisation during the 1990s. The innovation processes in them are expressed weakly, or proceed in a routine way. The engineering enterprise Spitsa can serve as a typical example. At the beginning of the 1990s Spitsa had an established niche on the market for bicycles. In conditions of crisis and decline the management of the enterprise chose a passive strategy of survival, trying at any cost to preserve the integrity of the labour collective, the existing product range and traditional economic relations. And although money from several large bank loans, including some in hard currency, was dissipated for these purposes, the economic position of the enterprise remained difficult, the products sold badly, there were stoppages and compulsory unpaid leave and the enterprise fell into debt to its suppliers of raw materials, energy to the budget and off-budget funds, clients and so on. The passive survival strategy, chosen in such difficult conditions by the management of the enterprise, implied a rejection of expensive technical and technological innovations and large-scale product innovations. At Spitsa a tactic of isolated innovations prevailed, when new products were produced in small batches, often to order, after the filling of which the assembly of the items was discontinued. The consequence of this was that the majority of innovation projects realised by the enterprise in the period 1995-7 (motorcycle ‘Krokha’, integrated rehabilitation system for the disabled, cycle trailer, young people’s sledge and snow-cat), were considered by the management to have been unsuccessful since they ‘did not particularly improve the economics of the factory’ and, as a result, were partially or completely frozen. The passive survival strategy corresponds to the traditional model of innovation. The innovation is basically ‘cosmetic’. Innovation comes down to the substitution of more modern for obsolete equipment without any significant changes in the technological process. The introduction of new products is very qualified and is limited to a change in particular components in the framework of the established technology of production. In a survival situation ‘the management of the enterprise felt that the situation of status quo was fraught with hopeless defeat by competitors on the product market and in relation to this they undertake spontaneous attempts to change anything, to make the enterprise competitive … Such innovations from the point of view of management strategy are ‘reactive’, not related to any previously worked out plans for the development of production and are reminiscent of ‘patching holes’. As a rule they do are not accompanied by any kind of significant changes in the social structure or management strategy of the enterprise.’5 For innovation strategies in a survival situation the typical solution to a problem is more often with the use of its internal reserves than by acquiring an external infusion. Naturally, in a situation in which there is a significant gulf between the existing resources and the expenditure required for innovation the problem is resolved either by a strategy of ‘small steps’ (Sova), or various kinds of technical-economic compromises (buying equipment in parts, reorientation to cheaper but ‘unfinished’ domestic equipment (Sibirskii Khladokombinat), forced use of cooperation (Kotlomash), purchase of unintegrated (Ugol’naya) or second-hand (Zvezda) equipment. The strategy of ‘relying on one’s own efforts’ is also found in interaction with scientific organisations servicing the innovation process. In conditions of limited financial possibilities the management of the enterprise clearly prefers to use the existing intellectual potential, accumulated in the departments of the chief designer, chief technologist, industrial subdivisions and so on. Innovation strategy in a crisis situation As our research has shown, enterprises can find themselves in a completely unfavourable situation as a result of a reduction of demand for the product and/or a reduction in resources. The absence of demand makes it pointless to produce the traditional products and the enterprise tries to produce something else. However, if it does not have sufficient resources (R2:C1) such attempts lead to a regressive innovation strategy – the production of new products using a significantly simpler technology than those produced previously. The lack of market demand forced the enterprise Stanok to reorient a significant part of its production to the production of timber processing machines, whose technology was much lower than the numerically controlled tools that it had been making. The enterprise temporarily resolved the problem of survival in changing economic conditions by means of a regressive type of innovation. Of course, the basic strategic aim of the enterprise (to preserve its independence, capacity for work and production integrity) was achieved but at considerable cost (it lost its place as leading producer on the market, reduced the quality level of its products, weakened its skill-professional Тартаковская И. Инициирование инновации // Инновации в постсоветской промышленности. Ч.1. С. 184. 5 structure, reduced its production labour force by half , cut to a minimum the mechanism of transfer of industrial skills, cut the social sphere). The military engineering firm Chelnok reoriented itself to the production of consumer durables. The factory obtained new equipment, but because of its limited financial resources it could buy very little new equipment and most often they adapted old outof-date resources and equipment. Periodically they changed only the spare parts and accessories, designed and made in the factory itself. Another clear example of such a strategy is that of a mechanical factory analysed at the first stage of the research. In 1993 the enterprise produced altogether 69 woodworking machines, but in recent years the production of machines has been cut to 8– 11 units. The management of the enterprise tried to compensate for the fall in the production of products for which there was no demand by producing consumer goods whose production did not require much skill of the enterprise’s workers. An additional form of production was consumer items such as fences, gates, chests to preserve vegetables, stoves for dachas and banyas and so on. For the enterprises and organisations in the city the enterprise began to produce refuse bins, hatches, pipes and so on. There were cases in which the workers themselves introduced the production of particular types of consumer goods and sold them through the enterprise shop. All orders were short-term and did not make it possible to improve the economic situation. Apart from the fall in production, there were problems with the payment of wages (the size and the timeliness of payment) which, in turn, led to a loss of labour resources from the enterprise. The best specialists in the factory began to leave for more stable enterprises where the pay was better and was paid on time. Thanks to the wide range of consumer goods produced, barter deals and offset trade the management of the enterprise was able to remain in production, maintain the required working capital and a collective of 581 workers. The other unfavourable situation is a lack of resources with limited demand (R1:D2). In a crisis situation there is not the money for a radical reorientation of the enterprise and the search for new customers is problematic. In such a situation the most natural strategy appears to be that of a substantial reduction in costs. His motive for innovation policy is clearly demonstrated by several of the enterprises studied (in particular, Ogni, Khleboprodukt, Sovok). Very often this category of innovation implies the permanent or temporary closure of unprofitable production, the removal and renting of production premises and the general cutting off of elements of the enterprise which are ineffective in the given market conditions (for example, the Kemerovo enterprise Tabletka). In such situations basic more profitable directions of production are developed and the range of products produced is adjusted. Correspondingly, there are often staff redundancies. If funds appear they are spent on resource-saving technologies – innovations aimed at economising on costs. In a crisis situation steps are often taken to rationalise management, which is reflected in the introduction of computerisation of the accounts and information in the planning-economic department, departments of labour and wages, bookkeeping, supply and marketing. Often it is precisely with this that changes in the enterprise begin, but one gets they impression that they are incidental, decisions are taken on the basis of impressions gained by the director on foreign trips and are not a logical element of an innovation strategy. In any case, it does not lead to a significant reduction in management costs and before long its initiators realised that structural changes were not sufficient for the revival of production, more radical steps were needed. ‘The low volume of sales is a result of the uncompetitiveness of production. We need new products, at the level of world quality, together with them our niche in the market, we need volume’ (director, Khimik). The road to success An exist from the most unfavourable situations (R1:D1) (R2:D1) (R1:D2) is achieved as a rule as a result of securing external investment. Very often the external investors appears in the course of the bankruptcy proceedings of the enterprise or even initiate the bankruptcy proceedings themselves with the aim of changing the management of the enterprise. The strategy of ‘innovation after bankruptcy’ takes place when the enterprise is practically reestablished from the zero point, and the lack of success of the previous strategy has become obvious. In these conditions any reform, supported with finance, cannot fail to have a positive effect (compared to the complete stoppage and collapse of the enterprise). Examples of enterprises in which this kind of innovation has taken place among our case studies are the Syktyvkar enterprises kurochka Ryaba and Keramika, the Moscow meat-processing combine AMIS and Khimmash in Kemerovo. In such cases the passive strategy, following the crash, is transformed into an active one (market research is undertaken, the range of products is substantially increased and so on). Innovation from nothing is usually also accompanied by social innovations (contracts, control of the labour force, in the case of Keramiki the use of the ‘vakhtovyi method’). Modernisation after bankruptcy can be considered a specific problem situation, in which the introduction of innovations is undertaken most intensively. Quite often after bankruptcy there is a change in the management team for a more up-to-date and market-oriented one, so the initiators of innovation are managers who have entrepreneurial experience. In some cases the initiators and, which is very important, the financial investors allowing the realisation of innovations are external owners. Besides, bankruptcy is quite an opportune starting point for innovation activity, since the freezing of the debts of the enterprise in the process of readjustment sometimes implies the attraction of investment. The bankruptcy of Ryaba in the middle of the 90s showed that work in the old way was no longer possible. Thus the question of the regeneration of the enterprise was closely related to changes in its work, which would allow it to survive in conditions of stiff competition. But the bankruptcy procedure may not even begin if the enterprise has sufficient ‘administrative-political’ resources, which management can ‘convert’ into investment. In 1995, as a result of the crisis processes, the Belarussian firm Traktor was making losses of 9 per cent. At that time the output of tractors had fallen by three-quarters and at the same time the whole territory of the factory was crammed with unfinished products which could not find a market. Debts rose rapidly. However, from October 1995 to October 1996, following the nomination of a new general director, the factory increased its output in constant prices by eight per cent. In 1997 it increased by 10.4 per cent and profits were more than tripled. The positive change is basically explained by the fact that the government of the Republic helped Traktor in 1995-7 by postponing the payment of tax debts, supported it with budget subsidies and with credit guarantees. It was also given various exemptions from tax and import duties on the import of materials and parts. The government also negotiated the removal of excessive tariff barriers at the borders with Russia and other CIS countries. ‘In these conditions, the collective of the association, having seen good prospects, was able to mobilise itself to resolve new and complex tasks’(general director). In a situation of regression, Bumazhnik gradually gave up production of fairly low quality wall-paper. Having found outside investors, the management of Bumazhnik in the middle of the 1990s adopted a policy of producing its main product, paper, of a high quality which could be sold on the external market, and on technological innovation. The management well understood that without sufficient investment in technical reequipment it would not be able to sustain the current level of production, quality and competitiveness of production on the internal and external markets. The volume of investment on technical re-equipment of Bumazhnik in recent years has not fallen and comprises a significant proportion of the profits of the enterprise. The total expenditure each year is 100-130 million roubles. The improvement of the basic product (situation R3:D2) and increased quality was accompanied by the introduction of technical, technological, production, organisational and other kinds of innovation. The innovation strategy at Bumazhnik has a complex character and aims at the longterm receipt of profits (transition to situation R3:D3). The gradual accumulation of experience of the introduction of innovations and improvement of the economic condition of the enterprise leads to a situation in which the aims of innovation activity are no longer reduced only to survival. The management of the enterprise ceases to be satisfied with a passive survival strategy, oriented to the rejection of expensive technical and technological innovations and large-scale product innovation. The tactic of isolated innovation, when the production of a new product is achieved in small batches, often to order (after which the production of the articles is discontinued) is related to the survival strategy and has no future. Product innovation makes sense only when it is on a large scale, related to the improvement of technology and the modernisation of production, and yields the creation of a complex: producer – consumer alongside the investment of their money. A new product is always an aggression, an invasion of a new market (situation R3:D1). In the last analysis, it is a matter of the enterprise searching for its niche. To find a niche means finding a product which has solvent demand. This is how Stelkotara resolved its problems, combining its forces with an attractice partner and regular customer in the form of a famous producer of vodka, the Almaz factory, which provided the financial conditions needed to organise upo-to-date production of vodka bottles. As a result of this alliance, Steklotara was able to change the old equipment and introduce new capacity, and Almaz, presenting high demands on the quality of the goods, was supplied with its product in the volume needed and a supplier with which it could work successfully. An offensive (active, aggressive) innovation strategy is profitable in the long-term perspective, but it required new investment at a time when the expenditure on previous innovations has still not been recovered. Consequently, an aggressive innovation strategy is based on the continuous development and modernisation of the products and technology and, as distinct from the attempt to achieve short-term economic results, its priority is to achieve technological effectiveness. The most rapid means of increasing the technological level is the introduction of more modern technology and the fulfilment of this task is served by the corresponding invention, innovation and also the skills and experience of the workers and an improvement of the culture of labour. Among the constantly modernising enterprises quite a lot belong to the food-processing industry (Paradiz, Pishchevik, Sibirskii khladokombinat, bakeries in various regions and others). The high dynamism of their development is related to the fact that they depend on the situation in oversaturated segments of the market, immediately serving the population. They exist in conditions of very sharp competition with other commodity producers, the fluctuation of demand for their products in trade networks has a very rapid impact on the volume of their sales because the chain connecting them to the final consumers, the population, are very short. As a result the enterprises have constantly to change their product range and modernise production in order to attract the attention of customers and pick up changes in demand: ‘When demand falls for one kind of product, we have to master a new one, otherwise you go bust. You buy new technology. The State Standard puts forward the requirements for obligatory packaging – there is nothing left to do but find and buy equipment and materials’ (director of Samara bakery). Innovation in enterprises of this type is realised according to a more or less worked out scheme, one can say that it is ‘routine’. Conclusions 1. Spontaneity and a lack of system generally characterises the innovation system in post-soviet enterprises. The planning of innovation (including business-planning) takes place very rarely and in exceptional circumstances. The initiators of innovation do not always imagine the whole scale of subsequent changes, are not always ready for them and are not always able to cope with them. 2. We understand an innovation strategy as the established practice of realisation of innovation. The character of the innovation strategy depends in many respects on the combination of two conditions: the resources of the enterprise and the demand for its products. Resource limitations allow the enterprise to realise innovations in a step-by-step regime. In this case they lose their complexity, they are put together in chains and innovation activity is episodic and flickering. 3. The reduction of demand for the products is the basic reason forcing the enterprise to introduce innovations. With a passive strategy the enterprise runs into problems of demand as a result of the action of competitors and the saturation of the market. An active innovation strategy allows the enterprise to manage the situation in the system of co-ordinates ‘resources – demand’. 4. The typical starting position for the majority of post-soviet enterprises is a situation of survival (insufficient resources – unstable demand). This situation in many respects defines the character of the innovation strategy which we defined at the first stage of the research: passivity, staged, isolated (at the expense of complexity) and so on. 5. The dynamic situation of an enterprise can be in the direction of improvement or of deterioration. By improvement we understand here increasing resources and or improving the market demand for the products. 6. Despite the widespread practice of ‘relying on one’s own forces’ to realise innovation and the modernisation of production, radical transformation is only possible with the help of large external investors. Taking account of the role of external investors in the formation and realisation of innovation strategies one can anticipate the increasing demand for and strengthening role of formal planning of innovation.
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