Celebrating Age: Experience and Aspiration
Blackpool’s Older Adults Strategy
2007- 2017
Draft 6
January 2008
Contents
page
Introduction
Equality and Involvement
Community Safety
Transport
Housing and Neighbourhoods
Leisure, Lifelong Learning And Work And Economic Activity
Health and Social Care
Getting in Touch
Getting Involved
Foreword
My role as Blackpool Council’s Champion for Older People is to make sure that
people over 50 are considered in the development of all local services and to
encourage their involvement in planning and reviewing those services.
Representing the interests of such a diverse group of people is an interesting
challenge and one which I enjoy very much.
This strategy is unique as it truly aims to be voice of the people and both the
Council officers and those from our partner organisations have learned a lot
from the process of gathering and responding to the views of the people who
took part in the consultation exercise.
I would like to thank everyone who gave their time and commitment to creating
this document and look forward to being involved in improving the quality of life
of people over 50 in Blackpool.
Cllr Tony Lee – Older People’s Champion (Photograph)
Introduction
“What do I want to be doing in ten years time? I want to have the same
busy, interesting life that I have now!”
The population of Blackpool is getting older. Our older people are a diverse
group aged 50 to 100+, spanning three generations and with a wealth of
experience and knowledge. When you meet Blackpool’s older people you will
find that they are direct, witty, supportive, angry, dedicated, contentious,
frightened, adventurous, traditional, forward thinking, exciting and challenging.
Some of them may be frail or incapacitated by disability or illness, but most of
them will not be. In short they are the same as any other group in the town and
they deserve to have the same respect, quality of life and opportunities as
anyone else.
We need to plan for the changing needs, expectations and aspirations of an
ageing population. People themselves will also need to plan their lives
accordingly, and make decisions earlier in life which will allow them to enjoy
their increasing older years.
This strategy is aimed at service providers but has been shaped and influenced
by Blackpool’s older people. It captures the main areas of concern for people
living in Blackpool aged over 50 so that they can be addressed and resolved
over the next ten years. Most importantly it is a commitment to consider the
needs of older people as part of the planning and development of the local
community.
In some instances the concerns may have already been resolved, however, the
people we talked to were not aware of the work being done or the potential
impact of other Council plans on their lives. We need to close the gap between
the experiences and perceptions of older people and the reality of the work
being done to improve local services and the local environment.
Monitoring
The strategy will be monitored by a subgroup of the Council’s Social Inclusion
group. Each area of the strategy will have a nominated lead who will report back
on the progress made over the life of the strategy.
Developing this strategy
In 2005 Blackpool Council, in partnership with Age Concern, launched the
Senior Voice Forum at the first Blackpool Older People’s Conference. The
Senior Voice Forum was set up to bring together people aged 50+ who lived in
Blackpool. Since then the Forum has gone from strength to strength and at the
time of writing (November 2007) has around 120 members.
Membership is drawn from all over Blackpool and brings together a wide range
of experience and expertise. The members of the Forum are increasingly being
involved in planning and developing services in the Council and other agencies
and are becoming a key force in the re-development of Blackpool.
In February 2006 representatives of the Senior Voice Forum met with the
Council’s Senior Management Group and representatives of Blackpool Primary
Care Trust. The meeting was facilitated by Better Government for Older People
(BGOP) and Mervyn Eastman, UK Director of BGOP gave the key note speech.
For the event the Senior Voice Forum produced a DVD in which older people
discussed what they thought of Blackpool and the services available. Following
the presentations there was a group work session facilitated by BGOP
representatives and members of the Senior Voice group.
The results of that workshop were taken to the second Older People’s
Conference and a document produced that highlighted the differences between
the Council’s view of what older people wanted and those of older people
themselves.
The consultation work continued through 2006/07 and this document is the
result of a number of workshops held between members of the Forum and
officers or Blackpool Council, with representatives of other statutory, voluntary
and private services.
On completion of the workshops the findings were collated and sent out to
groups in Blackpool who had an interest in services for people over 50. They
were asked to look at the findings and add anything that they thought may have
been missed out.
On the whole, the work with Senior Voice seems to have hit all the right areas of
concern. Of those comments returned, the majority endorsed the issues that
had been raised by the workshops and where there was additional information,
it was not about what should be addressed but tended to be ideas for how it
should be addressed.
Although the content of this strategy is divided to reflect the workshop topics,
there is inevitably some overlap between the themes, for example two important
issues in the Housing section are the need for good transport links and social
care at home.
The development of this strategy has highlighted opportunities for new or closer
working relationships within the Council and between partner organisations,
helping to bring together the senior managers across the Council and in other
agencies to listen to, address and understand the needs of older people.
Over-arching Issues
Throughout all the consultation workshops two issues were raised time and
again:
External Communication – the statutory, community and voluntary
organisations in Blackpool are doing many good things – but older people are
not aware of them. We all need to be better at promoting ourselves and the
things that we do.
Internal Communication –Although joint working is the norm in many areas,
there are still gaps and we are loosing opportunities to share information and
expertise that would lead to better services. Older People we talked to were
amazed at the number of times they found that Council Departments and other
organisations had not thought to connect the work they were doing – “Do they
never talk to reach other?”
Equality and Involvement
Lead Officer – Andy Divall,
Faith, Equality and Diversity Manager
Vision
….that the diverse needs of older people are recognised and responded to, by
listening to our views and involving us in local developments.
What Older Adults want
Where?
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Community based activities which attract people to get involved
What?
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More opportunities for people to meet, particularly across the generations
A single source of information for community groups
Support for older gay, lesbian, bisexual and transsexual people through
community groups and networks
Stop calling us Older People
Who?

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Use Senior Voice Forum to circulate information on activities and
opportunities
Use Senior Voice Forum’s expertise
How?
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Encourage groups to work together and be proactive
Make sure that venues are accessible by public transport, or provide door
to door transport
Make sure that meetings are held at times people feel safe to go out.
Make sure meetings are well run and well presented and that speakers
can be heard
Provide incentives to attend, for example, entertainment
Encourage involvement through leaflet drops and publicity
Keep information short and straightforward
What we have now
The Senior Voice Forum was launched in 2005, funded by Blackpool Council
and run by Age Concern. Since that time the group has grown to over 200
people. The Forum provides a voice for local people aged over 50 and it has
taken part in a wide range of consultation and discussions with the Council,
PCT and other local organisations, including the consultation for this strategy
document. The Senior Voice is also represented on the Local Strategic
Partnership and the Health and Social Care Commissioning Group.
Senior Voice is one of a number of forums on Blackpool which give people the
opportunity to raise questions and put forward their views. The Area Forums
cover a wide range of issues, bringing together people living in a particular
location in the borough, others, such as the Equalities Forum bring together
particular communities of interest.
Best Practice Example
The Annual Older People’s Conference brings together members of the Senior
Voice Forum and other groups representing older people in Blackpool. The
conference is an opportunity to receive updates on developments in Blackpool,
including the Masterplan, and consult on a wide range of topics including,
transport, health and social care.
Speakers have included the Chief Executive of Blackpool Council, Steve
Weaver and the Chief Executive of Blackpool PCT, Wendy Swift.
Actions
Short Term
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Identify and stop any discriminatory behaviour of individuals or groups
Reflect the needs of older people in the new Community Plan
Reform the Equalities Forum to create a focus for key community led
groups for each of the equalities strands, including Age
Medium Term
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Integrate Equality and Diversity into all corporate and service level plans
to develop outcome measures for equality improvements and set targets through engagement with Older People
Increase understanding of equalities issues through staff development
programmes
Make services accessible to the whole community
Long term

Review and revise the Equality and Diversity Policy in the light of
feedback from users, staff and partners and in line with new legislation
Community Safety
Lead Officer – Paolo Pertica – Head of BSafe Blackpool
Vision
…to feel safe and respected wherever we go in Blackpool.
What Older Adults want
Where?

To feel safe wherever we go in Blackpool – in town, on public transport,
in the parks, in our local streets
What?
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Give more respect to everyone
Provide better support for families
Provide cleaner streets
Provide tidy properties
Provide more CCTV
On the spot enforcement
Who?

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
Visible Police or community support officer presence
Give Park Wardens more powers
Help parents to take responsibility for their children
How?
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Better information on the work already underway, for example use the
Gazette, Senior Voice Forum, Your Blackpool
Tell people what difference reporting incidents to the Police can make
More emphasis on responsibilities and duties, less on rights
Better communication between generations, for example, go into schools
to talk to children, engage with young people
Restrict the licensing hours and the sale and use of alcohol
Name and shame people in the local press/public places
What we have now
BSafe Blackpool is the Blackpool Community Safety and Drugs Partnership.
The Partnership is committed to reducing crime, disorder and substance misuse
in the town, reassuring the public through a series of innovative projects and
sophisticated intelligence.
They also work closely with the local community to address their concerns and
find tailor-made solutions to specific problems.
Best Practice Example
ALTN8 (alternate) is an initiative to reduce alcohol consumption of individuals
and to reduce alcohol consumption overall. It is widely accepted that the
increase in alcohol fuelled violence has risen sharply as consumption has
continued to rise, especially in the under 30’s. ALTN8 was announced as the
winners of the Public Health category of the NHS Acorn Alliance Awards in
2007.
ALTN8 promotes a simple message, alternate drinks, days and lifestyle to
reduce hangovers (short term), and challenges people to look at their drinking
routines.
The message is clear – Drink one alcoholic drink then one soft drink (preferably
water).
Alternate – one alcoholic drink, one soft drink…. Beat the hangover?
Alternate – You’ll still be standing at the end of the night!
Alternate – Do you remember what you did last night?
Alternate – Drinks, the days you drink, venues, lifestyle.
Actions
Short Term




Ensure that the activities and successes of the Community Safety
Partnership are widely publicised and information is sent to key
organisations for dissemination
Improve the information flow between agencies in order to reduce
antisocial behaviour
Involve communities in devising the best local solutions
Deliver positive activities for young people to prevent them from
becoming involved in antisocial behaviour
Medium Term

Use the British Crime Survey to measure perception levels and
incorporate fear of crime considerations in all our interventions
 Focus on the top fifty prolific offenders thus reducing the nature and
volume of their crimes and antisocial behaviour by preventing and
deterring people from becoming prolific offenders, catching and
convicting them, resettling and rehabilitating them
Long term

Continue to address crime, disorder and substance misuse throughout
the town, with particular emphasis on Talbot, Claremont, Bloomfield,
Waterloo, Brunswick and Park.
Transport and Access
Lead Officer – Bruce Allan – Principal Transport Policy
Vision:
….a public transport system that gets us where we want to go, appropriate
and safe car parks, and streets that are safe, clean and accessible.
What Older Adults want:
Where?



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Public transport near their homes that takes them where they want to go.
More Blue Badge parking places:
More benches in town and at key locations such as churches
All new community buildings should be on a bus route.
Better crossings at big junctions and roundabouts.
What?

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Clean and well-maintained public areas that are not a hazard for people
with mobility problems.
Clear and well-maintained pavements
Better bus stops in the town centre
A new bus station
A comprehensive bus network that is a real alternative to car travel.
Clean and secure buses and trains
Better customer care standards from transport operators including the
management of antisocial behaviour.
More low-floor buses and higher kerbs at bus stops
More bus shelters with maps of the local area.
Improved Rideability service – more destinations, more hours – the
service should use Council transport more effectively
Introduce a ‘public realm manager’ working outside the town centre area
and liaising with police and community support officers
Effective parking control that keeps access areas clear
Dropped pavement kerbs to improve wheelchair and buggy mobility
Who?


Efficient investment and management of transport and access by the
Council.
The Council and transport providers should work together to improve
services

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The Council and transport operators should work with the voluntary
sector e.g. Age Concern, to improve services and communicate with
older adults effectively
The voluntary sector can play an increased role in providing transport
services for older adults
How?


Better public transport information and promotion – including introducing
Real Time Information systems
Focus on older adults leisure and social needs (accessibility planning)
What we have now:
Blackpool has a five year Local Transport Plan in common with other transport
authorities. The current plan runs until April 2011. It considers details of
transport users needs and the steps necessary to meet them,, including those
of older people, which have been established through consultation.
Government funding has been allocated based partly on this plan’s quality and
supports an annual Local transport Plan programme: the Integrated Transport
Block funds transport improvements; the Capital Maintenance Programme
repairs the facilities that are in place , including public realm initiatives. It can
also be used to support promotional work. Because we do not get enough
funding to do all the work we want to, the development programme is monitored
tightly to ensure that money is spent efficiently.
A comprehensive Town Centre Strategy is being developed which aims to bring
the highest design quality to this key area. Redevelopment schemes, including
the Talbot Gateway scheme, will provide the resources and income necessary
to support the root and branch regeneration envisaged within the Blackpool
Masterplan. This scheme will provide improved public transport facilities
including a transport interchange capable of including a new tram extension.
Best Practice Example
New Bus Services
Joint working with Blackpool Transport Services and Lancashire County Council
has enabled Lifestyle Line 16 to join Blackpool’s already high quality bus
network:
This service was a radical departure for the resort in providing a service that
connected key destinations in the South Shore area, the resort’s east and then
Fleetwood to the north, without passing through the town centre. It was started
using money from the Government’s Urban Bus Challenge scheme. Following
four years of this funding the numbers of people using the service has built to
such an extent that there has been peak time overcrowding and Blackpool
Transport Services have been able to take the Line 16 on as a commercial
proposition. New, larger vehicles have been purchased for this purpose. As
many Urban Bus Challenge schemes have collapsed after their money has
expired, this is a major success for Blackpool.
Actions:
Short term
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Address the issues that older adults have raised in consultation forums
such as the Quality Bus Partnership
Complete the Town Centre Strategy and develop an implementation
strategy
Address the public space and transport issues raised through the Town
Centre Strategy and other public space processes.
Install more bus shelters through the Quality Bus Corridor initiative which
is currently focussed on Line 11 and Line 14 with a commitment in the
Local transport Plan for Lines 5 and 6
Implement the Key Pedestrian Routes strategy, including installing
greater numbers of drop kerbs and improving the pavements, starting in
the Bond Street area.
Medium term

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Improve the Rideability service, by expanding the service in line with
feedback. A Passenger Transport Unit is being considered which would
allow Rideability service levels to be addressed.
Include older adults’ needs in future Local Transport Plan programmes
where specific provision can be made to meet special needs , bus
promotion and information initiatives and schemes to improve transport
Long term
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Include older adults’ needs in the current five-year Local Transport Plan
process and in future plans where specific provision for special needs
would be appropriate and practical solutions are available
Support investment in the local bus network, to provide vehicles and
routes that meet the needs of older adults
Invest in roads and public spaces to encourage walking, cycling and
access to public transport
Housing and Neighbourhoods
Lead Officer – Gareth Fort,
Principal Housing Strategy Officer
Vision
….living in a safe, close knit community with a range of housing options that meet
individual needs and which are within easy walking distance of local shops, social
facilities, and good transport links to the rest of Blackpool.
What Older Adults Want:
Where?
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To live in their own homes, with support, for as long as possible
To be part of the local community
What?
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Housing developments of mixed tenure with gardens, parking and green
spaces
Homes that are able to adapt to changing circumstances – homes for life.
Specialised housing for older people which are small scale (4/6 units),
integrated with the local community, spacious to help with mobility
problems and have access to a range of support services
Eco –homes: energy efficient and environmentally friendly
Local community and social facilities for young and old that can be used
safely
Shops, banks, pubs, medical facilities within walking distance
Transport links to other community facilities such as sports centres,
libraries etc
Well designed roads which cater for cars, pedestrians, cycles and electric
scooters/wheelchairs
Links to local industry so that people live and work in the same area
Who?
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Local contacts to report neighbourhood issues
Customer First “Branches” in local communities
How?
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Information on the range of options for accommodation so that people
can choose what is best for them
Test and try housing alternatives before making the final decision
Build in community development to foster community involvement and
pride and respect for people and property
Multi-purpose community facilities – use for all age groups, range of
activities, community church
Make areas secure through policing, street lights and CCTV
Access to Telecare
Help with repairs and gardening
Affordable domestic services
What we have now
The Council works closely with Housing Associations, private landlords, the
Police and Fire Services to provide a range of services. Some of these are
listed below:
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Housing Advice - provide information and advice to anyone who is
homeless or at risk of homelessness
Assistance to live safety at home - through fire and home safety checks
Sheltered Housing
Neighbourhood Environmental Action Team
Blackpool Reassurance Project
Telecare
Care and Repair
Reassurance projects
Best Practice Example
Blackpool Care & Repair is Blackpool Council’s Home Improvement Agency.
Home Improvement Agencies (HIAs) are not for profit, locally based
organisations that assist vulnerable homeowners or private sector tenants who
are older, disabled or on low income to repair, improve, maintain or adapt their
home. Blackpool Care & Repair offers the following Handyperson services:
Falls Prevention
Tidy Garden scheme
Hospital Discharge Service
Home Security Service
General Handyperson
Small Repairs Service
Home Safety Assessment
Sanctuary Scheme
In addition to the Handyperson schemes Care & Repair administers the
Council’s statutory function around major adaptations (Disabled Facilities
Grants) and the provision of minor adaptations and equipment to both the
private and the Registered Social Landlord sectors. Care & Repair also delivers
Home Repair Grants and Loans to the town’s older and disabled population.
Blackpool Care & Repair is within the top 5 largest HIAs in the Country and has
won several awards for its innovative approach to its work. However, despite
the breadth of services Care & Repair now provide its main focus remains on
the individual’s needs be they large or small. Recent client’s comments include:
…..“ thank you Care & Repair for bringing light back into my life”
….. “ When I have a problem I always contact you and the problem is
saved one way or another. Once again, many thanks to a great
organisation from a grateful 83 year old lady.”
….. “ excellent service, saved me from being cold”
…..“ a scheme in Blackpool that really works. Without the help I would
find staying in my home difficult”.
Blackpool Care & Repair continues to expand and provide even more services
to the community.
Actions
Short Term

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Raise the profile of existing services in the neighbourhoods
Communicate more effectively with older residents on housing and
neighbourhood based issues
Involve older residents at an early stage in consultation on regeneration
and renewal or neighbourhoods and on new development proposals.
Medium Term


Address the tenure and property mix within inner Blackpool
Improve private sector properties through the Monitoring and Intervention
in the Public Sector project
Long Term

Develop a housing strategy that delivers the Council’s Vision for local
regeneration and recognises the needs of older people.
Leisure, Lifelong Learning And Work And Economic Activity
Lead officer – John Blackledge
Assistant Director - Leisure Services
Vision
... older people have increased choice, opportunity and access to community
leisure, learning and back to work programmes.
Where?
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Access to leisure, learning and work related programmes to be
consistent across the borough.
Maximise the use of community facilities so that provision is accessible
for those less mobile physically and geographically.
Use libraries as a focal point for information sharing and distribution.
Make better use of schools for intergenerational projects and older
people’s related programmes.
Consider community church halls for physical activity.
Engage private sector regarding venues and commitment to work
placement.
What?
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Increase the volunteering programming; maximising older people’s skills
and developing new ones.
Develop a comprehensive leisure programme, focussed on physical
activity and social interaction.
Transport to leisure and learning venues, ‘leisure and learning bus’.
Incentive schemes to encourage and support older people in taking part.
Increased access to the library services ‘home delivery’ scheme.
Increased intergenerational learning projects and schemes.
Increased IT, mobile phone and courses related to potential new roles.
Focus on shorter courses with follow-on courses, in daytime and winter
months (not summer).
In all programmes provide opportunities for socialising e.g. tea, coffee
and biscuits or lunch after.
Provide more advice and support on getting back to work.
Promote positive role models of older working people.
Who?

Council to co-ordinate and join-up services to better meet needs of
older people.
Council for Volunteering Services and Volunteer Bureau to be a part of
and support new programmes.
Senior Voice Forum to promote programmes to members and beyond.
Greater use of advice centres/libraries for provision of information for
older people.
Local employers to be engaged and part of older people’s agenda.
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How?
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Broad based leisure and learning programme focussed on older people.
Direct community delivery, with transport support where necessary,
‘leisure and learning bus’.
Brochure specifically aimed at older person, detailing leisure, learning
and employment opportunities.
Workshops for employers, selling benefits of employing older persons,
including job share and flexible working.
Provision of relevant information for older people within libraries
Older people’s champions in terms of working role models.
What we have now
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Range of adult learning programmes at various locations.
Leisure opportunities at Blackpool and Palatine Leisure Centres.
Positive steps into work.
Library home delivery service.
Best Practice Example
The Life Programme
The +Life programme is a lifestyle management programme delivered in a
number of venues at a variety of different times. This interactive and informative
group programme consists of eight 2-hour sessions and covers topics such as:
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Healthy eating
Physical activity ideas
Understanding food labels
Stress management
The programme is free of charge for all Blackpool residents who meet the entry
criteria. Participants are referred by practice nurses, GPs, Children’s Centre
professionals or Primary Care Health Care workers.
Actions
Short Term
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Co-ordinate working partnerships of key providers.
Put in place key community information points.
Market current programmes more effectively
Identify employers awareness programme.
Volunteer opportunities assessed and developed.
Identification of role models and promotion of Information available to
older people and employers regarding working beyond retirement.
Medium Term
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Develop comprehensive and co-ordinated leisure and learning
programme.
Older people’s brochure available and accessible at key locations.
‘Leisure and Learning Bus’ in operation.
Library home delivery service developed further.
Volunteering programmes and skill develop opportunities available.
Employers workshops carried out.
Long-Term
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All older people able to access services.
Link from leisure and learning to employment market.
Employers committed to older people’s agenda.
Health and Social Care
Lead officer – Jennifer Jaynes
Assistant Director – Adult Social Care and Housing
Vision
…access to high quality local, community-based services that meet our health
and social care needs and prevent deterioration in ways that enable us to
continue to take our place within, and contribute to, the wider community.
What Older Adults want:
Where?
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Introduce community based events to promote health and well-being
amongst older people, using older people as ambassadors
One contact place for complaints and enquiries available 24/7
Access to the same services wherever we live in Blackpool
Better use of existing community facilities to deliver services – for
example flu jabs at local community centres or church halls
What?
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Better training for paid home carers to improve skills, knowledge of other
services, attitudes and behaviour
Better and quicker access to equipment and adaptations
Better links to existing local leisure/social/spiritual activities (See Leisure
and Lifelong Learning)
Who?

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Service users to hold our own records so that different professionals can
see what is being provided
Generic workers (staff who provide care at home which covers both
health and social care duties) with a wider remit
Better use of the voluntary sector to support the statutory services
How?

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One application form for all services
Holistic assessments which take into account health, housing, social
care, spiritual and leisure/social needs, actively involve the person being
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assessed throughout and give clear information about the options
available
A clear understanding about the services that will be provided and the
times they will be provided
Better liaison between service providers
Services that are delivered in people’s homes in a way that minimises
dependency and reduces social isolation.
What we have now:
The Council works closely with the NHS, and with the voluntary and private
sector, to provide a range of services. Some of these are listed below:

Assistance to live safely at home: including provision of adaptations,
improvements and equipment, and practical help during the day and
night.

Residential and Nursing Services: including help to regain
independence following illness and hospitalisation, and long term care.

Assistance following discharge from hospital: including a hospital
aftercare scheme and support services for carers.

A range of day services: aimed at maximising independence, and
overcoming isolation and disability.

Specialised Advice and Assistance: to ensure that older people can
find out what is available to meet their needs and how they can exercise
personal choice, including access to direct payments.
Our goal is to work as closely as possible with all our partners to make sure that
older people only have to ask once to get what they need.
Best Practice Example
Falls Project
In Blackpool a multi-agency partnership identified the impact that falls had
on vulnerable people. As a result we now:
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provide falls and environmental risk assessments to people who
are housebound
access medication reviews
encourage exercise to reduce risk
Between 2004/5 and 2005/6 the number of fractures to the neck of the
femur in people aged 65+ were reduced by 12%.
Actions:
Short Term
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Raise the profile of Customer Care and the Comments, Compliments
and Complaints process.
Produce public information on the assessment and care planning
process
Introduce person held records
Publicise ways in which small items of equipment without waiting for an
assessment
Link with local voluntary sector groups which could provide support to the
health and social care services
Medium Term
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Identify funding to strengthen and develop the role of the Generic Worker
Re-focus the Adaptations Service
Continue to develop the Single Assessment process to address the need
for holistic assessments
Develop person centred care at home through the Blackpool Care at
Home Partnership which represents all providers.
Long Term
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Registered Social Landlord/Council Property Shop to include lists of
adapted properties
Build more Homes for Life/adapted properties
Improve our knowledge of and communication with providers going into
the same household
Identify resources in the community which are used by older adults and
could be used to deliver information and services
Create a single point of access for Health and Social Care at the new
Primary Care Centres.
Getting in Touch
If you want to comment on any of the issues raised in this strategy please
contact:
General Information
Jennifer Jaynes, Assistant Director
E-mail: [email protected]
Tel 01253 651404
Seonaid Elliott, Communications Manager
E-mail: [email protected]
Tel 01253 651054
Audrey Ellis, Senior Voice Co-ordinator
Tel 01253 749163
Equality and Involvement
Andy Divall, Faith, Equality and Diversity Manager
E-mail: [email protected]
Tel 01253 477316
Community Safety
Paolo Pertica – Head of BSafe Blackpool
E-mail: [email protected]
Tel 01253 651160
Transport
Bruce Allan – Principal Transport Policy
E-mail: [email protected]
Tel 01253 476170
Housing and Neighbourhoods
Gareth Fort, Principal Housing Strategy Officer Tel 01253 476267
E-mail: [email protected]
Leisure and Learning
John Blackledge, Assistant Director - Leisure Services
E-mail: [email protected]
Tel 01253 478430
Health and Social Care
Jennifer Jaynes, Assistant Director – Adult Social Care and Housing
Tel 01253 651404
E-mail: [email protected]
Getting Involved
The Blackpool Senior Voice Forum gives older people in Blackpool a voice on
both local and national issues which affect them. It is an opportunity for you to
make a difference to not only your quality of life, but to the community at large.
Across the country, similar forums are harnessing the skills, experience and
abilities of older people to resolve important local issues such as health care,
transport and combating crime.
If you are interested in taking part in the Forum, please contact the Senior Voice
Co-ordinator, Age Concern Blackpool, 64 Cookson Street, Blackpool, FY1 3DR.
Tel No. 01253 749163.