Tom Ilube
CEO
Lost Wax
Contents
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Agents have broken cover ...
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The opportunity : Industry transformation
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Find pioneering customers
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Deliver commercial value
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2002 - The Agent Agenda
Agents have broken cover ...
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Perhaps not an ideal time
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Will agent technology be a mainstream commercial success or join
a long list of failed technologies?
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The actions of suppliers and customers during the next 12 months
will seal its fate
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Is the software industry waking up to the fact that agents are a
better way to build software?
Agents are also on the agenda of …
The opportunity : Industry transformation
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Agent technology must build credibility by producing 3 or 4 large
show-case commercial applications this year
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Focus on industries that are being forced to transform in the next 3
to 5 years
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Uncertain economic situations, regulatory, consumer and
technology driven discontinuities allow the chance to build industrychanging solutions
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Look for the challengers - these companies want business
TRANSFORMATION, not business evolution
What are pioneering customers looking for ?
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Delivery of business solutions not just technology
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A robust set of technologies which can support industries not just
their own business
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Execution capability on a huge scale
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The buy-in of their consulting and technology partners
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Accountability for the solution that is delivered
Industries where Lost Wax has seen agent interest
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Logistics
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Financial Services
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Telecommunications
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Food & Beverages
Agents must deliver commercial value
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Improved customer experience
– that simplifies the relationship
– saves time, money and hassle
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Speed and agility … through flexible solutions which
– adapt to changing opportunities, priorities and resources
– are robust
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Cost effective software
– that is fast and easy to change
– that scales well
2002 - The Agent Agenda
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The next 12 months will see a number of
large commercial agent applications that
transform industries
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The technology industry will realise that
agents are a better way to build software
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Agent Technology will evolve through
working with pioneering customers
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We’re on a knife-edge – it’s make or break
time for agents