Indiana Quality Improvement Network
Practice Transformation Peer Learning Team
Welcome!
Enhancing the Care Team
May 25, 2017
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Welcome and Overview
• The IQIN Peer Learning Teams are professional development
communities for IN health center staff
– Practice Transformation Team ~ Chief Medical Officers, Directors of
Operation, and/or clinical team leads.
– Health Information Technology (HIT) Team ~ HIT and EHR Specialists.
• Participants will effectively address on-the-job challenges and
opportunities through peer-to-peer learning.
• Forums to discuss issues and concerns, and to clarify approaches,
develop skills, and build capacity by sharing ideas and practices
with other colleagues statewide.
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Team Focus
The Practice Transformation Peer • Using HER and Pop Health
Management Capabilities
Learning Team focuses on the
planning, management and
• Social determinants of health
execution of quality improvement
initiatives to improve patient
• Improved population health
health outcomes.
• Using health information
This team will also discuss how
exchange
Indiana health centers are
• Value, Efficiency &
improving their health center
Effectiveness
operational and financial QI, and
addressing emerging implications
• PCMH
of value-based care on health
center QI.
• Workflows and Promising
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Your Team Facilitators
Joe Perry, QI Coordinator at IQIN, Practice
Transformation Peer Learning Team
Facilitator
Jessica Puente, Training Coordinator at
IQIN, Practice Transformation and HIT Peer
Learning Teams Co-Facilitator
Christi Granstaff, Senior Facilitator at
Integrated Work Strategies
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Benefits
• Discussion topics are specific, relevant, and customized to
participants’ responsibilities, needs, and interests.
• Participants easily form bonds, and advise and inspire one another
because they share many work-related interests.
• Conversations are cumulative, building on experience and
knowledge gained across multiple topics.
• A summary of the insights and actions is provided to all team
members.
• Summary notes remind participants about the full range of
suggestions and ideas discussed.
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Peer Learning Keys to Success
• Prepare: Spend time before the meeting thinking through the
topics and bring any information requested.
• Actively Participate: Be fully present. Leave email and work for
after the meeting is over.
• Respect: Bring an open mind. Look for a range of potential
answers and solutions to questions and challenges.
• Engage: Express yourself! Share thoughts and challenges with
your peers.
• Confidentiality: Create a safe space for your colleagues to share.
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Team Introductions
What creates meaning and a sense of belonging for you at work?
Welcoming Environment
Investment in Your Development
Collective Shared Vision
Camaraderie
Culture that Fosters Two-Way Communication
Leaders and Colleagues Who Show Appreciation
People Respect, Trust and Value Each Other
Relationships With Colleagues
Team Approach to Projects
Promote networking to maximize social connection and engagement.
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Discussion
• What is the current composition of your health center’s care teams?
• For those who have PCMH recognition, how are you using care
teams to support PCMH?
• Are there positions you would like to add or other changes that
need to be made?
• What strategies does your health center use to standardize clinical
measures and practices across all of your care teams?
• What health IT systems and reports are you using to support roles
within your care teams?
• How does your health center foster a sense of belonging and
meaning among the care team members to increase satisfaction?
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Needs
• What challenges do you face in this area
of your work?
• If IQIN were to support training on care teams
to support PCMH, what would you want to
make sure that training included?
• What technical assistance might be helpful to
your health center?
• If you wanted to take a deeper dive into care
teams with your peers, what might be helpful
and valuable?
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Upcoming Webinar
Thank you for joining us today!
Please complete the evaluation questions before you leave.
Next Webinar: Thursday, June 22
Managing Workflow, Schedules, and Staffing to Increase
Operational Efficiency
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