Dear Recruitment Officer,
After contributing to the growth and success of different organizations in the past 13 years, I am
seeking new challenges with a company in need of someone with exceptional planning, leadership, and
management abilities, thus eager to apply for the opening at your firm and have attached my resume
for reference and consideration.
As evidenced in the enclosed resume my experience encompasses administration, project management,
operational and strategic planning, resource utilization, revenue growth, and cost reduction. My ability
to analyze needs and create unique solutions designed to yield a profitable outcome has proven to be
one of my greatest assets. I know that my proven leadership skills, strong commitment to high ethical
and professional standards and flexibility in devising proactive responses to changing socioeconomic
conditions would allow me to make a significant contribution to your team.
Finally, in all the previous positions I have held, I have approached them as opportunities for career
advancement and discovery. I will bring the same entrepreneurial spirit and value added vision to your
business. Feel free to call or e-mail me.
Thank you for your time and consideration.
Sincerely,
Dr. Rubina Gaikwad
[email protected]
Cell. No. 08109234512
House No.- 69, Pragati Nagar,
MHOW Road,
Neemuch, Madhya Pradesh,
India, 452001
Dr. RUBINA GAIKWAD
[email protected]
Cell. No. 08109234512.
HOSPITAL OPERATIONS CONSULTANT
A consummate specialist with proven Human Resource & Operations experience to conduct human
resource and operational strategic planning in order to support and promote corporate goals in an
organization. Possess excellent knack to address and implement tactical plans for talent acquisition,
retention and succession planning. Empower with inveterate skills in labor and employment law. Work
around stern scheduling to augment statistics of work, keeping in mind the quality, safety and legalities
of the conceded task.
Expertise in: Policy Designing
Managerial and Administrative skills
Retention & Motivation
Problem Solving
Operations management
Recruitment, Training and Screening
Event Planning
Teamwork skills
Leadership skills
Analytical & Communication skills
Microsoft office
Organizational & Time Management skills
Employment History:  Director (Hospital Operations and HR), KYRA Healthcare Consulting Pvt. Oct./2009-Present
Ltd. Noida, Uttar Pradesh, India. (Link-http://www.kyraconsulting.com/#!core-team/c1egw )
 Recommending efficient operational strategies for better outcome.
 Implementation of strategies, policies and tools for operational improvements thus
improving the quality of service levels in workflow by SOP’s and trainings.
 Facilitating the development of action plans and implementation schedules for performance
improvement initiatives and recommendations.
 Building skills, capabilities and confidence of the client team to ensure sustainability of the
improvements by orientation programs.
 Establishing the focus systems, structures and monitors to enable performance
improvement and competency.
 Creating the need / urgency to drive change and improvement.
 Establishing trust based client – relationships with front line staff, physicians and senior
executives.
 Building credibility by delivering high quality results in time.
 Proactively identifying client needs and assist in developing solutions thus resolving project
issues.
 Chief Operations Officer, GD Eureka Hospital & Diagnostics, Indore (M.P.) May’2016-Oct’2016
A tertiary care 80 beds hospital with 3 major Operation Theaters and 2 labor rooms accompanied with
modern equipped pathology and radiology departments, being run by 200 employees. This hospital
was being takeover by a local large group in healthcare, Greater Kailash Hospital.
 Forecasted Operational Budgeting and Cost Control Measures
 Conceptualized policies with quality standard guidelines.
 Ensured Clinical Excellence.
Contd.......
Dr. Rubina Gaikwad
Page 2
 Consultant (Hospital HR & Operations) Narmada Health Group,
Mar./2013-May/2014
Bhopal, Madhya Pradesh, India.
Narmada Health Group is having two hospitals- Narmada Trauma Centre & Narmada Apna
Hospital, a preventive medicine center- Narmada Vision & a NGO- Narmada Jeevan Dayani in
Madhya Pradesh. Narmada Health Group is driven by a dedicated and well-trained team of more
than 1000 personnel - physicians, surgeons, paramedical & administrative staff whose core values
are based on ideals of providing healthcare with compassion.
Achievements –
 Planned and implemented Operational Strategies for Health city project, Narmada
Apna Hospital, Narmada Health City, Women Wellness World, Narmada Nirmal
Niketan (old home).
 Implemented NABH operating protocols with documentation for certification.
 Successful implementation of the Old home project.
 Reward Commissioning of the Women Wellness world.
 Administrator, Shubham Group of Hospitals, Varanasi, Uttar Pradesh, India. Sep./2008-Oct./2009
Well organized group of 3 major hospitals, a 150 beds multi-specialty hospital having 3 operation
theaters, an advanced catheterization laboratory, an endoscopy unit and 24 beds ICU, a 100 beds
cardiac specialty center and another 150 beds mother and child care hospital, driven by a team of
around 1500 employees.
Achievements –
 Designed, developed and implemented HR Policy and standard operational
protocols.
 Delivered High Quality Operational Results by improving Operational Protocols.
 Launched Executive Health Check Programme successfully.
 Successfully Planned and Inducted Cathlab.
 Proactively executed new Projects.
 Cardiac Center
 NICU (Level 4)
 IVF & 200 beds Hospital
 Joint replacement
 Administrator, Bhandari Hospital and Research Centre (BHRC),
Feb./2008-Sep./2008
(a branch of SAIMS) Indore, Madhya Pradesh, India.
200 beds hospital with cardiac specialty, having 2 major and a minor operation theater, an advanced
catheterization laboratory, a dialysis unit, PICU and NICU of 7 beds & 6 warmers respectively, which
was being run by a group of approximately 800 emloyees.
Achievements –
 Commenced Executive Health Check Programme successfully.
 Organized Camp for the Expecting and Lactating Mothers, an unbeaten event
planning in Women’s Day.
 Well Built the Team- Manager relationship.
 Reduced Employee Turn over rate.
Contd..….
Dr. Rubina Gaikwad
Page 3
 Administrator, Dolphin Hospital & Research Foundation (DHRF) Indore,
June/07-Jan./08.
Madhya Pradesh, India.
Well-established Pediatric and Gynecology hospital of 100 beds with PICU of 8 beds, Neonatal ICU of
16 warmers, specialty of Giraffe warmer (was only one in state), associated with 2 major, 1 minor
operation theater and 2 labour units, being run by around 500 employees.
Achievements –
 Successful accomplishment to promote a healthcare organization and Specialty
Centre in an established way.
 Assortment of well appreciated, eye catching logo with striking theme.
 Recruitment of Competent Staffing.
 Commendable administrative hold.
 Designed Brochure of the hospital.
 ICU coordinator, CHL Apollo Hospital, Indore, Madhya Pradesh, India.
June./05-May/07
Renowned and well organized, 250 beds multi-specialty hospital having 5 operation theaters, an
advanced catheterization laboratory, a dialysis unit, an endoscopy unit and 50 beds ICU which includes
3 subdivisions- Infective Zone, Non Infective Zone and Cardiac Zone (ICCU) associated with a Step
Down ICU of 20 beds and around 2000 employees to commission.
Achievement –
 Accomplished Employee and Patient satisfaction.
 Well-built Team- Manager Relationship.
 Lecturer, Asha Devi College of professional Science, Gwalior, Madhya Pradesh, June/03-Jan./05
India.
Achieved prolific result by improving the result ratio, after dispersing knowledge as a lecturer of
Rehabilitation Therapy.
Educational Qualification:  MBA in Hospital Administration – Institute of Management Studies, Indore,
Madhya Pradesh, India.
Devi Ahilya Vishwa Vidyalaya University.
2005-07
 BPT (Bachelor of Physiotherapy) – Mahatma Gandhi Memorial Medical College,
Indore Madhya Pradesh, India.
Devi Ahilya Vishwa Vidyalaya University.
1998-03