Nonprofit Advocacy Under a Third-Party Government Regime: Cooperation or Conflict? Bram Verschuere & Joris De Corte VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations Official journal of the International Society for Third-Sector Research ISSN 0957-8765 Voluntas DOI 10.1007/s11266-013-9427-9 1 23 Your article is protected by copyright and all rights are held exclusively by International Society for Third-Sector Research and The Johns Hopkins University. This e-offprint is for personal use only and shall not be selfarchived in electronic repositories. If you wish to self-archive your article, please use the accepted manuscript version for posting on your own website. You may further deposit the accepted manuscript version in any repository, provided it is only made publicly available 12 months after official publication or later and provided acknowledgement is given to the original source of publication and a link is inserted to the published article on Springer's website. The link must be accompanied by the following text: "The final publication is available at link.springer.com”. 1 23 Author's personal copy Voluntas DOI 10.1007/s11266-013-9427-9 ORIGINAL PAPER Nonprofit Advocacy Under a Third-Party Government Regime: Cooperation or Conflict? Bram Verschuere • Joris De Corte Ó International Society for Third-Sector Research and The Johns Hopkins University 2013 Abstract In this article we discuss the extent to which service-delivering nonprofit organizations (NPOs) are committed to fulfill an expressive advocacy role, and we look at the advocacy strategies these organizations adopt. Furthermore, we question whether a close relationship with government compromises the NPOs’ willingness to perform these advocacy activities. Based on a large-N sample of more than 250 NPOs in the Flemish welfare sector, our research shows that the overall commitment to an advocacy role was rather low. Rather than focusing on a role as adversary of government, NPOs seek to adopt ‘‘softer’’ strategies such as the use of insider contacts with policy makers, the participation in umbrella organizations or building coalitions with other NPOs. Finally, we found mixed evidences concerning our initial hypotheses. Most importantly, as the dominant source of public income did not stifle the NPOs’ commitment to advocate, we found little support for a resource dependence framework. Résumé Cet article apporte une définition de la mesure selon laquelle les organisations sans but lucratif (OSBL) assurant des prestations de services sont déterminées à assumer un rôle démonstratif de défense et il examine les stratégies adoptées par ces organisations pour y parvenir. Nous nous interrogeons en outre sur la question de savoir si une relation étroite avec le gouvernement compromet la volonté des OBSL de mettre en œuvre ces activités de défense d’une cause. Sur la base d’un échantillon large de plus de 250 OBSL actives en matière de fourniture B. Verschuere Department of Management, Innovation and Entrepreneurship, Faculty of Economics and Business Administration, Ghent University, Henleykaai 84 Camp, Mercator G, 9000 Ghent, Belgium e-mail: [email protected] J. De Corte (&) Department of Social Welfare Studies, Faculty of Psychology and Pedagogical Sciences, Ghent University, Henri Dunantlaan 2, 9000 Ghent, Belgium e-mail: [email protected] 123 Author's personal copy Voluntas d’aide sociale dans les Flandres, il nous est apparu que l’engagement global en faveur d’un rôle de défense était plutôt faible. Plutôt que d’endosser en priorité un rôle d’adversaire du gouvernement, les OBSL s’efforcent d’adopter des stratégies ‘plus subtiles’ telles que l’utilisation de contacts internes avec les décideurs politiques, la participation à des organisations-cadres et la mise en place de coalitions avec d’autres OBSL. Enfin, nous n’avons mis en évidence que très peu d’éléments à l’appui d’un cadre de dépendance quant aux ressources. Si le gouvernement tout comme les OBSL dépendent des ressources contrôlées par les autres parties, ils seront plus enclins à envisager une collaboration. Zusammenfassung Dieser Beitrag bestimmt das Ausmaß, in dem es sich dienstleistungserbringende Nonprofit-Organisationen zur Verpflichtung gemacht haben, die ausdrückliche Rolle eines Interessenvertreters zu übernehmen. Dabei werden die in diesem Zusammenhang angewandten Strategien dieser Organisationen betrachtet. Des Weiteren stellen wir die Frage, ob eine enge Beziehung zur Regierung die Bereitschaft der Nonprofit-Organisationen zur Ausübung dieser Interessenvertretung gefährdet. Beruhend auf einer N-Stichprobe von mehr als 250 Nonprofit-Organisationen, die in Flandern Diensteistungen bereitstellen, kamen wir zu dem Ergebnis, dass das insgesamte Engagement zur Ausübung einer Interessenvertretung eher gering war. Statt sich auf eine Rolle als Gegenspieler der Regierung zu konzentrieren, versuchen die Nonprofit-Organisationen, auf ,,weichere‘‘Strategien zu setzen, zum Beispiel die Nutzung von Insider-Kontakten zu politischen Entscheidungsträgern, die Mitwirkung in Dachverbänden und die Bildung von Koalitionen mit anderen Nonprofit-Organisationen. Am Ende fanden wir nur wenige Beweise für ein ressourcenabhängiges Regelwerk. Da sowohl die Regierung als auch die Nonprofit-Organisationen von den Ressourcen des jeweils Anderen abhängig sind, ist eine Zusammenarbeit von größerer Wahrscheinlichkeit. Resumen El presente artı́culo determina la medida en que las organizaciones sin ánimo de lucro (NPOs, del inglés Nonprofit organizations) que entregan servicios se comprometen a cumplir un papel de defensa expresiva y examina las estrategias que dichas organizaciones adoptan para hacerlo. Asimismo, nos preguntamos si una estrecha relación con el gobierno pone en peligro la disposición de las NPO para llevar a cabo estas actividades de defensa. Basándonos en una amplia muestra N de más de 250 NPO activas en la provisión de bienestar en Flandes, encontramos que el compromiso global con un papel de defensa era bastante bajo. En lugar de centrarse en un papel como adversarias del gobierno, las NPO tratan de adoptar estrategias ‘‘más blandas’’, tales como el uso de contactos privilegiados con polı́ticos y la participación en organizaciones paraguas y la creación de coaliciones con otras NPO. Finalmente, encontramos solamente poca evidencia que apoye un marco de dependencia de recursos. Dado que tanto el gobierno como las NPO dependen de los recursos controlados por las otras partes, será más probable que colaboren. Keywords Nonprofit Advocacy Advocacy strategies Resource dependence Third-party government regime 123 Author's personal copy Voluntas Introduction Nonprofit organizations (NPOs) perform various roles within contemporary societies (Anheier 2005). In many countries, these private actors are primarily recognized for the purpose of public welfare provision to citizens (Salamon et al. 1999). Najam (2000) considers them as so-called ‘‘policy entrepreneurs,’’ whose role is not limited to the implementation of policies. These entrepreneurs make their way through other phases of the policy cycle as well. The key argument is that the NPOs have a capacity, due to their unique position close to clients and citizens, to give voice to unaddressed societal needs by translating their clients’ concerns into political claims (Ross and Osborne 1999; Snavely and Desai 2001). This advocacy role could be considered as an essential component of their socially inspired mission as civil society organizations (Bar and Schmid 2013). Hence, by giving input to the process of developing public policies, NPOs could protect the well-being of their clients, promote economic and social justice, and strengthen democracy and equality of opportunities (Reid 1999; Onyx et al. 2008; Bar and Schmid 2013). In this article, the central focus is on the advocacy behavior of service-delivering NPOs in Flanders, the Dutch speaking region of Belgium. We argue that this case is relevant as it is an example of a contemporary welfare state in which private NPOs developed historically strong (financial) ties with government to deliver social services to citizens (Salamon et al. 1999). We distilled three research questions. Firstly, we analyze the extent to which Flemish NPOs perceive themselves as advocates on behalf of their constituents, or not. This is important as recent studies have pointed out that only few service-delivering organizations do invest time and energy in fulfilling an advocacy role (Anheier 2005; Child and Gronbjerg 2007). Secondly, we analyze the different strategies (insider, outsider, and collective) on which NPOs rely to carry out this role (Grant 2000, Binderkrantz 2005). Finally, our third research question has an explanatory nature and focuses on different factors that might have a (positive or negative) impact on the NPOs commitment to advocate. On the one hand we rely on a resource dependence framework by focusing on factors related to their relationship (e.g., in financial terms or the accountability pressure) with government. The literature on the topic of external funding has been inconclusive so far (Bar and Schmid 2013). For some, NPOs will be reluctant to ‘‘bite the hand that feeds them’’ (Smith and Lipsky 1993; Guo and Saxton 2010), while others have pointed out that the government funding might enable NPOs to advocate (Berry and Arons 2003; Chavez et al. 2004; PlittDonaldson 2007). On the other hand, we build upon a resource mobilization framework by looking at factors that are related to organizational size, such as the number of paid workforce, the NPO’s total budget, and the degree to which the organization is professionalized (Child and Gronbjerg 2007; Plitt-Donaldson 2007). As a result, we will be able to add to the discussion on the advocacy behavior of service-delivering NPOs, especially in a third-party government regime as it appears in Flanders. Furthermore, as resources, goals and priorities inevitably will collide during this process of implementing and developing policies, we might enrich our comprehension on the nature of the relationships these two sectors develop in a modern welfare state (Najam 2000). 123 Author's personal copy Voluntas NPO-Advocacy: Theoretical Framework and Initial Hypotheses In order to obtain a better understanding of the NPOs’ commitment to fulfill an advocacy role and their choice for particular strategies, we use a framework that combines wisdom from resource dependence theory, institutional theory, and resource mobilization theory. Resource Dependence Resource dependence suggests that the organizations are dependent on their environment for resources that are critical for their survival, which generates uncertainty (Pfeffer and Salancik 2003). Service-delivering NPOs that are largely funded by governmental subsidies may be confronted with a kind of conflict of interest: they depend on the government for their financing (hence survival) and may thus be hesitant to being too critical toward that government. This results in a situation in which NPOs aiming to perform an advocacy role will fear punishment for certain levels of unwelcome political activity. Furthermore, resource dependence also operates in a more subtle way as government funding causes changes in nonprofit organizational structure and behavior by redirecting organizational attention and energy away from advocacy and toward administrative activities, necessary to sustain the funding source on which they depend (Alexander et al. 1999). Hence, we hypothesize a negative relationship to occur between the amount of public income and the corresponding accountability pressure exerted by that same government on the NPOs’ commitment to fulfill an advocacy role (H1a). Alternatively, we hypothesize a positive impact of the relative share of private income (such as gifts) in the NPOs’ total budget on the extent to which NPOs play an advocacy role (H1b). The close (financial and accountability) ties NPOs develop with government under a third-party government regime might also tell us something about the choice for particular advocacy strategies. We may argue that the NPO managers, whose organizations receive public funding, have an objective to protect or enhance these funding streams or otherwise aim at improving working conditions within their respective policy domains. In other words, NPOs have a monetary self-interest and do not necessarily react passively to their resource environments because they will also try to control and shape these environments. When government is an important part of that (funding) environment we can expect political activity, through the use of insider strategies like looking for close contacts with politicians and civil servants (Galaskiewicz 1985; Berry and Arons 2003). Hence, we expect that the NPOs that have close (financial and accountability) relationships with government, will have an incentive to develop more insider contacts with government (H1c). Organizational Field of Activity Nonprofits are active in different fields of activity face distinctive public policy environments (Powell 1987). These fields could be considered as broad policy areas 123 Author's personal copy Voluntas in which similar types of social actors, such as NPOs, operate. More formally, these fields consist of those organizations that, in aggregate, constitute a recognized area of institutional life (DiMaggio and Powell 1983). In these fields, stable patterns of interaction among the totality of relevant actors are produced, and exert fieldspecific institutional forces on their occupants. We therefore, expect field of activity to be a useful predictor variable for variation in nonprofit advocacy activity, as nonprofits respond to the unique structures and pressure characteristics of the fields they inhabit. To a certain extent, organizations in the same field will be subject to isomorphism: they tend to show similar organizational behavior, like advocacy (DiMaggio and Powell 1991). Hence, we could hypothesize that the commitment of NPOs to exert an advocacy role will vary dependent on the policy field in which the organization is active (H2). For a more detailed view on our sample, we refer to Table 4. Organizational Capacity: Mobilizing Resources In general, wisdom from resource mobilization theory suggests that only those organizations that have the internal capacity, e.g., in terms of (professionalized) staff, will be able to take up an expressive advocacy role. Hence, we argue that commitment to an advocacy role is positively related to the size of the organization, as larger organizations can be expected to have more overall capacities to be involved in a broader array of activities (H3a) (McCarthy and Zald 1977; Child and Gronbjerg 2007). In the same vein we also hypothesize that the organizations that employ a larger number of highly educated people will have more chances to fulfill an expressive advocacy role as well because we expect that these functions will be mainly performed by those employees that have the skills to do so (H3b). This is a kind of organizational professionalization that is necessary for organizations to fulfill an expressive role (DiMaggio and Powell 1991). Research Method and Measurement of Variables Data Collection Our units of analysis are service-delivering NPOs active in four areas of current welfare policy in Flanders that received increased governmental attention in recent years: the field of poverty reduction, elderly care, youth care; and the integration of ethnic-cultural minorities. For delineating our research population, we firstly limited ourselves to those organizations that have a permanent and formal character. This is reflected in the presence of paid staff. We recognize that the purely voluntary organizations do play an important role in vitalizing contemporary civil societies. However, we only selected the more professionalized service agencies that have been able to develop long-term relationships with policy makers under the thirdparty government regime in Flanders. Secondly, the selected NPOs also have a private character. This implies that all public service providers in the four policy areas were deleted from the population. Thirdly, we only selected one particular 123 Author's personal copy Voluntas legal type of organizations, the so-called ‘‘associations without for-profit motives’’ (known as VZWs—Verenigingen Zonder Winstoogmerk—in Flanders). This is the dominant legal form in the Flemish nonprofit sector (and especially in the domain of welfare), and implies that these organizations are legally bounded by the nondistribution constraint. Finally, we limited ourselves to organizations that are active in one of the 13 biggest cities in Flanders, being the Dutch speaking region of Belgium. It is important to acknowledge that, especially in a densely populated region such as Flanders, these urban NPOs do not limit their activities to the city in which they are established but also perform a pivotal role in attracting and serving customers and citizens from surrounding areas as well. Furthermore, many of the societal issues dealt within the selected policy domains, especially poverty reduction and the integration of ethnic-cultural minorities, are predominately typical urban phenomena in Flanders. Finally, and based on the above criteria, we identified an initial research population of almost 800 private NPOs active in an urban context and spread over the four policy domains being studied in this article. For a more detailed view of the composition of these policy domains, we refer to Table 4. The data used in this study are collected via a questionnaire that was sent to the CEOs of these organizations. A total of 255 organizations responded, resulting in a sample of 44 in elderly care, 30 in ethnic-cultural minorities, 73 in special youth care, and 108 in poverty policy care (also see Table 4). We acknowledge that we only have a response of 33 % (255 responses from a population of 796 organizations to which the survey was sent). The relative distribution of the four policy domains in the sample is similar to their relative distribution in the total population (see Table 4), which makes our sample fairly representative. We also analyzed for non-response bias. We compared (via ANOVA) the scores on the dependent variable (index for role perception) between the early respondents and the late respondents (those who responded after reminders). The analyses show that there are no significant differences. Although care is needed, this could be an indication that the group of non-respondents too would show a similar distribution on the key variable, compared to the early and late respondents. Measuring Independent Variables As outlined in the theoretical framework, we selected three sets of independent variables. First, resource dependence is measured by looking at variables related to the relative share of funding from central (federal or regional) government and the local government in the total NPO’s income. We, therefore, asked respondents to indicate the relative share of these income sources in their total budget and then recoded these scores into three categories: no share, a relatively smaller share (\50 % of the NPO’s budget) or a large share (representing more than 50 % of the budget). We also look at the accountability pressure exerted on these organizations by the three governmental levels. Respondents were asked to indicate (yes or no), whether they were held accountable by government at different parameters: the quality of the services they deliver, the quantity or the number of services to clients, the target groups to be reached through service delivery, the social effects to be 123 Author's personal copy Voluntas achieved (e.g., reducing poverty, etc.), adherence to financial reporting standards, and adherence to administrative reporting standards. Accountability pressure was then measured by recoding these scores for each organization into three categories: low pressure (adherence to maximum one accountability parameter), medium pressure (two to four parameters) or high pressure (five or six parameters). Finally, we look at the relative share of private gifts in the total NPO’s income because these gifts and donations are the most important private source of income for most NPOs. This variable was also divided in three categories: no share, low share, and high share. Descriptive statistics of these variables are presented in Table 5. Secondly, the institutional field in which the NPO is active is measured by looking at the four policy domains in our research sample (also see Table 4). Thirdly, organizational capacity is measured by looking at the total number of full-time equivalents (FTE) in 2009, the NPOs’ total budget and the amount of volunteers at their disposal. We asked respondents to indicate the total number of VTE, the total budget, and the total number of volunteers. For each variable these scores were then recoded into three categories: small size, medium size, and large size. For an overview we refer to Table 5. Furthermore, professionalization as a measure of organizational capacity is assessed through the relative share of FTE with a master’s degree and the relative share of FTE with a bachelor’s degree in the total staff population (FTE). The total number of both masters and bachelors were then recoded into three categories: small, medium, and large. These descriptive statistics are presented in Table 5. Measuring Dependent Variables In order to measure the extent to which NPOs are committed to an advocacy role, we relied on a subjective interpretation of NPO managers on a 5-pointed scale about how organizational time and efforts are divided between service delivery on the one hand and advocacy on the other hand. For the NPOs’ role perception we recoded the original value 1 (only focus on service delivery) in a score of 0; a score of 2 (more service delivery than advocacy) then became 0.25; a score of 3 (equal efforts for service delivery and advocacy) became a score of 0.50; a score of 4 (more advocacy than service delivery) became 0.75, and finally a score of 5 (focus only on advocacy) became a score of 1. Descriptive statistics of this variable are presented in Table 6. Next, we presented a list of ten advocacy strategies to our respondents (also see Table 6). The scores in Table 2 reflect the relative amount of NPOs that specified the use of each individual strategy. Individual advocacy strategies have been clustered into categories (as shown in Table 2); insider strategies, outsider strategies, and collective strategies (Page 1999; Grant 2000). Insider strategies are characterized by providing a direct and privileged access to policymakers such as politicians or civil servants (Binderkrantz 2005). In this article we make a double distinction between the actors (politicians vs. civil servants) that are targeted and the governmental levels (local vs. national) on which these actors are active. These four insider strategies are grouped into two categories: those exerted at the local level (targeting politicians and/or civil servants) and those exerted at the central governmental level (targeting politicians and/or civil servants). 123 Author's personal copy Voluntas In the case of outsider strategies NPOs try to exert influence those policymakers through indirect strategies of pressure. We have grouped four outsider strategies into two categories. These are, on the one hand, two so-called ‘‘non-conflictual’’ strategies (gaining mass-media coverage and developing information campaigns to the public) and, on the other hand two rather ‘‘conflictual’’ outsider strategies (taking issues into court and organizing protest actions). Finally, we also added two other advocacy strategies, forging coalitions with other organizations which are active in the same subfield and becoming a member of umbrella organizations, which are clustered into a third main category of collective strategies. The original values on the ten individual strategies had a score between 1 and 4. We first recoded a score of 1 (this advocacy strategy is never used) into a score of 0; the original score 2 (this advocacy strategy is rarely used) into 0.33; a score of 3 (this advocacy strategy is used occasionally) into 0.66; and finally a score of 4 (this advocacy strategy is very often used) became a score of 1. For each of the categories of advocacy strategies we created, we then took the sum of these individual scores and divided the result by the number of advocacy strategies within this category. Hence, we obtained an index (ranging between 0 and 1) for all categories. Descriptive statistics are shown in Table 6. In the last column we also added the Cronbach’s alpha for each category as a measure for internal consistency of the scale. Results Advocacy by Flemish NPOs Results for the total population’s role perception are shown in the first two columns of Table 1. We see that more than one-third (36.5 %) of all NPOs seems to be only engaged in service delivery. In addition, for approximately four out of five organizations (78.6 %) these service-delivering tasks are dominant over the expressive functions. This leaves us with no more than 20 % of the NPOs which dedicate at least half of their organizational resources to their expressive advocacy function (categories 3, 4, and 5). Finally, only 5.4 % of the organizations claim that advocacy activities are dominant over service-delivering activities (categories 4 and 5). Table 1 Levels of advocacy behavior of Flemish NPO’s measured in terms of role perception Tot pop % Cum % 1. Only service delivery 36.5 36.5 2. More service delivery than advocacy 42.1 78.6 3. About the same levels of service delivery and advocacy 16.0 94.6 4. More advocacy than service delivery 3.2 97.8 5. Only advocacy 2.2 100 N 252 123 Author's personal copy Voluntas Table 2 Advocacy strategies used by Flemish NPO’s Tot pop Insider Insider local Politicians 62.7 Civil servants 70.7 Insider central Politicians 34.0 Civil servants 58.7 Outsider Outsider non-conflictual Mass-media 42.0 Information campaigns 50.7 Outsider conflictual Protest 9.3 Court 4.0 Collective Coalitions Umbrella organizations N 73.3 72.7 150 Strategy: How do Flemish NPOs Fulfill Their Advocacy Role? We analyzed the use of advocacy strategies of those organizations that confirmed of dedicating at least some of their resources to advocacy work (positions 2, 3, 4 or 5 in Table 1). As shown in Table 2, the total N for this analysis has reduced to 150 (instead of 250) due to the fact that a part of the organizations indicated that they do not dedicate organizational time or effort to advocacy work. As a consequence, these organizations were not questioned about the use of particular advocacy strategies. Results for the total population show that the Flemish NPOs mainly look at advocacy as a collective effort. More than 70 % of all NPOs are eager to build coalitions with other organizations which are active in the same subfield. These coalitions most often have a temporary character and concentrate organizational time and resources on issues of shared interest, while working through umbrella organizations has a more formal and permanent character. We might assume that, by working together in coalitions or by playing an active role in umbrella organizations, NPOs seek to maximize their influence to an extent which would be simply impossible to reach individually. Secondly, we may conclude that insider strategies are more frequently used than outsider strategies by Flemish NPOs. Especially local civil servants (70.7 %) and local politicians (62.7 %) are targeted. At the central level, we see that almost 60 % of all NPOs are working together with civil servants, but only 34 % indicates of having direct access to politicians at these higher (Flemish or federal) governmental levels. Finally, when we turn to the use of outsider strategies, we see that the ones with a rather conflictual nature do occur very rarely. In concrete, only 9.3 % of the NPOs have 123 Author's personal copy Voluntas organized in recent times a protest manifestation, while only 4 % has taken issues into court. On the contrary, approximately half of all NPOs regularly tries to influence policymakers in an indirect but non-conflictual way through gaining mass-media coverage (press releases, press conferences, etc.), and through launching information campaigns which aim at educating and influencing the public opinion. Correlations Between Strategies Still, when looking at the correlation matrix presented in Table 7, we notice that these conflictual outsider strategies do correlate with the NPOs’ role perception as being an advocate. Although insider and collective strategies are by far the most used, we did not found a correlation between these two categories and the NPOs’ role perception. Finally, when looking at the relationship between the categories of advocacy strategies, we notice that especially the use of insider strategies (at the central level) is correlated to all other categories. Furthermore, we also found correlations between the use of both categories of insider strategies (central level vs. local level) and also between both groups of outsider strategies (conflictual and non-conflictual). This implies that the use of these strategies is not mutually exclusive, and that most NPOs do not limit themselves to one sole strategy to perform their advocacy role. Which Factors have an Impact on the NPOs’ Advocacy Activities Table 3 shows the result of the one-way Anova analyses, whereby, the impact of three theoretical models (rows) is tested on two sets of dependent variables (columns): the role perception of NPOs and the advocacy strategies used by these NPOs. All significant variables are marked in bold. First, we will consider the NPOs’ role perception as an advocate for the interests of their clients and constituents. As shown in Table 3 we found support for a resource dependence framework but results are mixed depending on the governmental level that provides the public support. While federal income does have a negative impact on the NPOs’ advocacy role perception (as it was hypothesized—H1a), the amount of income received from local government is positively linked to this role perception as being an advocate. Although local government primarily is a supplementary funder (providing\10 % of the total budget) for most NPOs, this result is not in line with what we had hypothesized. Furthermore, we notice that the Flemish income (being the dominant funding source for more than half of the NPOs in our sample) does not have a negative (nor positive) impact on the role perception as being an advocate. Considering the impact of private sources of income (gifts), we found support for our initial hypothesis (H1b): the higher the relative share of gifts and donations in the NPOs’ total budget, the more likely they will be to perform an advocacy role. Next, contrary to what we had hypothesized (H2), we found no significant differences between the four policy domains in our sample concerning their commitment to their advocacy role. Finally, when looking at organizational capacity, we expected that larger organizations would be more committed to this advocacy role (H3a). On the contrary, however, we found that the smaller NPOs, both in terms of total budget and in number of paid workforce, are the ones that are more likely to perform this role. The only measure of capacity that was 123 Institutional theory Public income Resource dependence high [ low Policy domain (4 catg) 0.078 high [ low 0.000** Accountability pressure Local Field of activity 0.000** 0.354 poverty [ youth care poverty [ elderly 0.002** 0.047 high [ low Accountabilitypressure Flemish 0.006** 0.628 high [ low 0.027 high [ low 0.002** 0.000** high [ low 0.819 0.632 high [ low 0.000** 0.095 0.123 0.412 high [ low 0.010* 0.018* low [ high 0.174 Insider central 0.004** high [ low low [ high 0.335 0.003** Insider local 0.035* Role perception Dependent variables Anova (sign)–post hoc Scheffe Accountability pressure federal (3 catg) Accountability pressure Income gifts (3 catg) Local Income Private income Flemish income Federal income (3 catg) Independent variables (factors) Theoretical frameworks Table 3 Testing the impact of three theoretical framework on the NPOs’ role perception (one-way Anova analysis) 0.793 0.255 0.879 0.581 0.429 0.595 0.175 0.718 Outsider nonconflictual 0.871 0.362 0.543 0.244 0.034 0.265 0.298 0.360 Outsider conflictual 0.374 0.958 high [ low 0.024 0.469 0.245 0.477 high [ low 0.005 0.313 Collective Author's personal copy Voluntas 123 123 Size Resource mobilization 0.017* Number of bachelor degrees (VTE) (3 catg) ** p \ 0.05 , * p \ 0.10 All significant values are highlighted in bold 0.129 Number of master degrees (VTE) (3 catg) low [ high 0.021* high [ low low [ high 0.000** low [ high 0.000** Role perception 0.843 0.711 0.762 0.958 0.148 Insider local Dependent variables Anova (sign)–post hoc Scheffe Volunteers (FTE) Professionalization Total budget (3 catg) Paid workforce (FTE) (3 catg) Independent variables (factors) Theoretical frameworks Table 3 continued 0.795 high [ low 0.009* 0.743 0.640 0.500 Insider central low [ high 0.044* 0.358 0.238 low [ high 0.047* 0.099 Outsider nonconflictual low [ high 0.040* 0.035 0.177 low [ high 0.045* 0.208 Outsider conflictual 0.055 0.176 0.854 0.388 0.301 Collective Author's personal copy Voluntas Author's personal copy Voluntas positively related to the advocacy role was the number of volunteers that are active within an organization. Furthermore, professionalization, in terms of the number of bachelor degrees, was also negatively related to the advocacy efforts of the NPOs (H3b). This effect was not found when using the number of master degrees as a measure for organizational professionalization. Secondly, concerning the use particular advocacy strategies, we found support for our initial hypothesis (H1c) as we saw a positive relationship between the use of insider strategies and the amount of income public income received, and the accountability pressure from that same governmental level. This was the case both at the local and the central governmental levels. Next, we found that the policy field in which the NPOs are active is related to the use of insider strategies. This is especially the case at the local governmental level as poverty organizations do report more direct contacts with policy makers at this local level. Furthermore, the use of outsider strategies, both the conflictual and non-conflictual ones, seemed to be negatively related to organizational size (in terms of total budget) and to degree of professionalization (in terms of number of bachelor degrees). Last finding concerns the positive relationship between the use of collective strategies and the relationships the NPOs develop, both financially and in terms of accountability, with the regional Flemish government. Discussion and Conclusion A first conclusion is related to the commitment of these service-delivering NPOs to fulfill a role as an advocate for the needs and demands of their constituents. As outlined before, this is important as advocacy is an essential component of their social mission as civil society organizations and for promoting economic and social justice, and strengthening democracy and equality of opportunities (Berry and Arons 2003; Bar and Schmid 2013). We found that the overall commitment of service-delivering NPOs in Flanders to this role was rather low (see Table 1). While still more than 60 % of the NPOs are involved in some form of advocacy, only 20 % of them also dedicate significant organizational resources (time, money, staff, etc.) to these tasks. These results correspond well with recent studies among, for example, Spanish or Israeli NPOs (Fuertes-Fuertes and Maset-Llaudes 2007; Schmid et al. 2008). Hence, we notice that the Flemish NPOs do engage in some form of expressive work, but likewise only few organizations have these activities as their primary focus (Anheier 2005; Child and Gronbjerg 2007). The above finding should, however, not be considered as an insuperable problem in terms of protecting client’s well-being and the improvement of public policies, as we notice that most Flemish NPOs are especially eager to adopt insider strategies to influence government’s policies (see Table 2). The relatively high use of these ‘‘softer’’ advocacy strategies reveals that the Flemish NPOs are primarily willing to position their individual organization as a complement, rather than an adversary, of government. We argue that this could especially be the case for NPOs that are active under a third-party government in which they developed strong ties with the public sector for implementing social services. Hence, the consistent strategic approach of many NPO is to create a set of relationships that enhances the position of their 123 Author's personal copy Voluntas organization within governmental processes. The key is then to understand what governmental bureaucracies want, and to build those capacities that make interaction with the relevant policy makers effective. Hence, by working together with government for implementing services, a certain level of trust could be established, which allows them in the longer run to work alongside of policy makers and steer policies in a desired direction through the framework of these historically grown contacts and channels (Berry and Arons 2003). This could also help us to explain why the relative share of Flemish income, although it represents in most cases more than half of the NPOs’ budget is not negatively linked to the commitment to advocate. Hence, within the context of the third-party government regime in Flanders, the resource dependence framework should be rather understood as a two-way street (Chavez et al. 2004): although NPOs are heavily dependent upon public funding, they also control some resources (e.g., expertise, production capacity) that are scarce and highly valued for governmental agencies. As a result, government becomes less likely to ‘‘punish’’ unwelcome advocacy behavior and also have clear incentives for developing trustworthy and deepened (in)formal contacts with these NPOs. Hence, this finding provides valuable insight to government officials that are seeking to establish or revise their relationships with the private nonprofits. Secondly, we stated that, although overall commitment to fulfill an advocacy role might be rather moderate, NPOs do rely on a set of different strategies to advocate. Or, in other words, the use of one strategy does not prevent NPOs to rely on additional strategies given the particular situation in which they find themselves. Moreover, we notice that especially collective strategies are a ‘‘popular’’ instrument to influence public policies. We argue that this could also be considered as softer, or at least ‘‘safer,’’ variant of advocacy work. Previous studies have revealed that building and maintaining strong coalitions with similar organizations are a key factor for successful advocacy work (Rees 1999; Hoefer 2001; Andrews and Edwards 2004; Gormley and Comrot 2006; Nicholson-Crotty 2007; Onyx et al. 2010). Coalitions are valued as important sources of information regarding policy and program changes and as providers of political cover to organizations that want to dispute government positions (Plitt-Donaldson 2007). In sum, as we found that the Flemish NPOs do rely on a set of different strategies, we argue that this analysis (see Table 2) provides fertile ground, for scholars, government officials, and also for NPO managers themselves, to reflect on how advocacy activities are carried out in practice. A final conclusion is related to the way advocacy work is planned, organized, and carried out within these NPOs. As noted before, we found little support for a resource mobilization framework. The size of an organization, measured in terms of budget and total number of FTE, was negatively related to the NPOs’ commitment to perform an advocacy role. This implies that the larger Flemish NPOs become, and the more professionalized staff they hire for serving their clients, the more they seem to adopt a single focus on delivering services. Furthermore, we found that the larger the amount of volunteers within an NPO, the higher the commitment to an advocacy role will be. This could imply that the advocacy activities are, to a significant extent, also carried out by the organization’s volunteers. This could be 123 Author's personal copy Voluntas related to the fact that, as professionalized staff members primarily focus on the core business of serving clients, the organization’s volunteers are the ones who especially contribute to the advocacy work. We might refer to two arguments to explain this finding. On one hand, these volunteers might have particular skills to perform this task due to their professional or social background or might even been recruited for this purpose. On the other hand, it could be equally argued that these volunteers are highly motivated by the socially inspired mission and values of the organization, and aim at enhancing the overall well-being of their clients, not only by providing services to them but also by influencing public policies toward these target groups. In sum, we conclude that advocacy is becoming a more common practice of NPOs and is increasingly recognized as a means by which NPOs cope with the uncertain and complex environments in which they operate. Under a third-party government, as it has been established over the years in Flanders, NPOs tend to apply a whole range of advocacy strategies, but especially through the use of collective and insider strategies. These softer or safer forms of advocacy primarily aim at maintaining and utilizing the relationships with government as their main funding source. Hence, in a modern welfare state such as Flanders, the advocacy work of NPOs must be rather considered as a matter of cooperation with government, instead of conflict (Salamon 1995). As outlined before, these findings are especially relevant for scholars interested in the (evolving) nature of the relationships between both sectors, but also for government officials and NPO managers that are involved in concrete advocacy practices. Appendix See Tables 4, 5, 6, and 7. Table 4 Composition of research sample of Flemish NPOs N population % population N sample % sample Total sample 796 100 255 100 Reducing poverty 322 40.5 107 42.2 This policy domain consists of organizations for general welfare; organizations where poor raise their voice; social economy; social housing; and organizations which provide material and social services Elderly care 184 23 45 17.6 This policy domain consists of rest houses; organizations that deliver nursery services at home; and organizations which organize leisure activities for elderly people 123 Author's personal copy Voluntas Table 4 continued N population % population N sample % sample Special youth care 189 24 73 28.5 This policy domain consists of residential services for minors (shelters, etc.); educational support; organizations that promote welfare of vulnerable children Ethniccultural minorities 101 12.5 30 11.7 This policy domain consists of organizations that learn ethniccultural minorities to integrate in civil society and learn Dutch language; organizations that provide material and social services Table 5 Descriptive statistics for independent variables Categories N within tot pop % of tot pop Income (N = 236) Income federal government 152 64.4 \50 % (low) No share 65 27.5 More than 50 % (high) 19 8.1 Income Flemish government No share 40 16.9 \50 % (low) 76 32.2 120 50.8 More than 50 % (high) Income local government No share \50 % (low) More than 50 % (high) 97 41.1 117 49.6 22 9.3 Gifts and donations No share 124 52.5 \50 % (low) 103 43.6 9 3.8 More than 50 % (high) Accountability pressure (N = 245) Accountability pressure from federal government Maximum 1 parameter (low) 179 73.1 Between 2 and 4 parameters (medium) 35 14.3 5 or 6 parameters (high) 31 12.7 Maximum 1 parameter (low) 38 15.5 Between 2 and 4 parameters (medium) 28 11.4 Accountability pressure from Flemish government 123 Author's personal copy Voluntas Table 5 continued Categories 5 or 6 parameters (high) N within tot pop % of tot pop 179 73.1 Accountability pressure from local government Maximum 1 parameter (low) 132 53.9 Between 2 and 4 parameters (medium) 45 18.4 5 or 6 parameters (high) 68 27.7 \€ 100,000 (low) 36 18.2 € 100,000–1,000,000 (moderate) 84 42.4 More than € 1,000,000 (high) 78 39.4 Size Total budget 2009 (N = 198) Total FTE 2009 (N = 236) \5 FTE (low) 5–50 FTE (moderate) More than 50 FTE (high) 82 34.7 120 50.8 34 14.4 Number of volunteers (FTE) (N = 207) No volunteers 85 41.1 \5 volunteers (FTE) 88 42.5 More than 5 volunteers (FTE) 34 16.4 Maximum 1 FTE with master (low) 93 42.1 1–5 FTE with master (moderate) 90 40.7 More than 5 FTE with master high) 38 17.2 Maximum 1 FTE with bachelor (low) 55 24.7 1–5 FTE with bachelor (moderate) 79 35.4 More than 5 FTE with bachelor (high) 89 39.9 Professionalization Number of master degrees (N = 221) Number of bachelor degrees (N = 223) Table 6 Descriptive statistics for dependent variables N Minimum Maximum Mean Standard deviation Cronbach’s alpha Role perception 252 0 1 0.2302 0.2278 / Insider local 150 0 1 0.6268 0.2761 0.699 Insider central 150 0 1 0.4668 0.2688 0.621 Outsider non-conflictual 150 0 1 0.4620 0.2373 0.378 Outsider conflictual 150 0 1 0.1144 0.1493 0.200 Collective strategies 150 0 1 0.6624 0.2497 0.441 123 123 _ _ _ _ _ _ _ _ _ _ _ _ Insider central (3) Outsider non-conflictual (4) Outsider conflictual (5) Collective strategies (6) Income federal (7) Income Flemish (8) Income Local (9) Income gift (10) FTE 2009 (11) Masters in total FTE (12) Bachelors in total FTE (13) Volunteers (FTE) _ _ _ _ _ _ _ _ _ _ _ _ 1 -009 (2) * p \ 0.05, ** p \ 0.001 All significant values are highlighted in bold 1 _ Role perception (1) Insider local (2) (1) _ _ _ _ _ _ _ _ _ _ _ 1 0.265** 0.144 0.248** (4) _ _ _ _ _ _ _ _ _ _ 1 0.243** -0.061 (3) _ _ _ _ _ _ _ _ _ 1 0.360 ** 0.185* 0.094 0.251** (5) _ _ _ _ _ _ _ _ 1 0.093 0.154 0.283** 0.041 0.054 (6) _ _ _ _ _ _ _ 1 0.007 -0.122 0.035 0.096 0.062 -121 (7) Table 7 The correlations (Pearson’s) between the dependent and independent variables _ _ _ _ _ _ 1 -0.385** 0.243** -0.109 -0.080 0.194* -0.125 -0.121 (8) _ _ _ _ _ 1 -0.209** -0.089 -0.035 0.124 0.007 -0.024 0.516** 0.259** (9) _ _ _ _ 1 0.049 -0.194** -0.161* -0.154 0.188* 0.106 -0.230** -0.220** 0.186** (10) _ _ _ 1 -0.302* -0.028 0.237** 0.241** 0.140 0.138 -0.154 0.113 0.137 -237** (11) _ _ 1 -325** 0.034 -0.091 0.087 -0.109 0.042 0.044 0.180* 0.197* -0.059 0.106 (12) _ 1 -0.222* -235** 0.129 -0.016 0.172* -0.175* 0.042 0.022 -0.102 -0.034 -0.160 0.003 (13) 1 0.118 0.124 0.138 0.330** 0.165* -0.116 0.087 -0.051 0.117 0.152 -0.021 0.024 0.169* (14) Author's personal copy Voluntas Author's personal copy Voluntas References Alexander, J., Nank, R., & Stivers, C. 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