E MONTVIEW BLVD E MONTVIEW BLVD To I-70 URSULA CT RED CROSS HEALTH AND WELLNESS CENTER HENDERSON PARKING GARAGE E 19TH PL HEALTH SCIENCES LIBRARY PHARMACY AND PHARMACEUTICAL SCIENCES UNIVERSITY POLICE VISITOR PARKING E 19TH PL CAMPUS SERVICES IGNACIO LOT XANADU ST BUILDING 406 E 19TH AVE ENVIRONMENTAL HEALTH & SAFETY BUILDING 401 EDUCATION 1 RACINE ST MARION DOWNS HEARING CENTER REVERE CT BUILDING 402 RESEARCH 2 BUILDING 500 RESEARCH 1 NORTH FULGINITI PAVILION FOR BIOETHICS AND HUMANITIES BUILDING 610 PASCAL BUILDING 400 VISITOR PARKING N. QUARI CT. VA PARKING LOT E 17TH PL NIGHTHORSE CAMPBELL NATIVE HEALTH BUILDING BARBARA DAVIS CENTER ACADEMIC OFFICE 1 LEPRINO PARKING GARAGE LEPRINO BUILDING EDUCATION 2 NORTH E 17TH PL EDUCATION 2 SOUTH SCHOOL OF DENTAL MEDICINE PARKING GARAGE RESEARCH 1 SOUTH E 17TH AVE KEMPE CENTER GARY PAVILION Parking Allow extra time to deal with parking on this campus. There is free valet parking (no tips required) in front of the Anschutz Outpatient Pavilion. Shuttles are available for your convenience and can be called by one of the valet attendants. When your session is over, you can ask one of the front desk team to call for a shuttle to bring you back to your vehicle. There is also paid parking (Ignacio Lot or Henderson Garage) directly north of Building 500 (see map). RTD bus lines 15 and 20 travel Colfax Ave. and come directly up Aurora Ct. to the front of Building 500. For more information on RTD please go to www.rtd-denver.com LOT 2 PATIENT/VISITOR SELF-PARK LOT AURORA CT LOT 5 CHILDREN’S HOSPITAL COLORADO FUTURE VA MEDICAL CENTER E 16TH PL LOT 4 PATIENT/VISITOR SELF-PARK LOT GARAGE 3 PATIENT/VISITOR SELF-PARK GARAGE E 16TH AVE E COLFAX AVE To I-225 SCRANTON ST Pay Parking Valet station URSULA ST Patient/visitor self-park garage Building 500 Entrance Your Appointment is scheduled for: _____________________________________ Day Date Time Please arrive 30 minutes early for your new patient visit Outpatient Psychiatric Services Anschutz Medical Campus 13001 E 17th Place, Aurora, CO 80045 303-724-1000 | uchealth.org 15-C-PSY-001 CHILDREN’S WAY E 16TH AVE LOT 6 PATIENT/VISITOR SELF-PARK LOT VICTOR ST CRITICAL CARE WING ANSCHUTZ OUTPATIENT PAVILION LOT 7 PATIENT/VISITOR SELF-PARK LOT We are at the Anschutz Medical Campus in Aurora Colorado. N This clinic is located in the historic landmark building atWthe E end of Aurora Ct. (see map), also known as Building 500. WeS are on the second floor (entrance is on the ground floor), west To Denver wing. If you go up the main elevator, turn right and then left to get to the clinic entrance. Please check-in with the receptionist upon your arrival. Public Transportation ROCKY MOUNTAIN LIONS EYE INSTITUTE ANSCHUTZ INPATIENT PAVILION GENERAL’S PARK Our Location ANSCHUTZ INPATIENT PAVILION 2 CEDAR QUENTIN ST PEORIA ST EMPLOYEE PARKING GARAGE ANSCHUTZ CANCER PAVILION WHEELING ST ANSCHUTZ INPATIENT PAVILION FUTURE VETERAN’S ADMINISTRATION BUILDING Outpatient Psychiatric Services VAUGHN ST XANADU ST POTOMAC S Our Model of Care The University of Colorado Hospital relies on the School of Medicine – Department of Psychiatry for most of its providers. The clinic is part of a training program and is therefore staffed primarily by Psychiatric Residents, Fellows and Interns. All of these providers are supervised by senior faculty professors who are experts in many areas of psychiatric treatment. New Patients • All new patient visits are scheduled for 90 minutes unless other arrangements are made. During this visit your clinician will spend time with you face-to-face, consult with a supervisor, review past records, write up your medical records, and other tasks. Please note that your initial consultation may result in a variety of recommendations according to best practices. While we strive to meet everyone’s behavioral health needs, sometimes we may refer your care to outside agencies or specialists to ensure the best results. • What to bring to your initial session: - Past clinical records or contact information for your past providers - A picture ID or school ID for minors - Your Insurance Card or verification of insurance - Completed Health History Questionnaire - List of all of your medications including over-thecounter medications, herbal medications and supplements - First time visitors are expected to arrive 30 minutes early to register - Minors must be accompanied by a legal guardian or custodian who is qualified to sign for medical services. If you are not the parent of the child receiving services, please bring proof of Legal Custody or Legal Guardianship. If the minor is in custody of the Denver Department of Human Services (DDHS) or another state agency, the qualified case worker must be present and possess proof of custody. Payment for Services All co-payments, co-insurance and self-pay fees are due at the time of service. If you do not have the required payment, we will be glad to reschedule your visit for a time that is better suited for you. If you have any questions, please call the clinic at 303-724-1000 and press option 4 to speak with the front desk. For payment issues, please call at least 2 business days before your appointment since it may take time to get necessary information from your insurance company. Cancellation / No-Show Guidelines We ask that you make every effort to attend all scheduled clinic appointments. If you are unable to attend a scheduled appointment, please call 303-724-1000 to cancel at least 2 business days in advance. If you encounter an unforeseen emergency that interferes with your scheduled appointment please call to cancel as soon as possible. If you do not call in advance and miss 3 scheduled appointments in a year, you may be referred to another agency. Late Arrival To help us ensure we are able to provide timely, consistent and comprehensive care, patients and families who arrive more than 15 minutes past their scheduled time for a 60 minute appointment will be rescheduled. Patients who arrive more than 10 minutes past their scheduled time for a 30 minute appointment will be rescheduled. Medication Refills Medication refills are best addressed at each follow-up appointment with your clinician. If you require a refill inbetween appointments, please contact your clinician directly at least 2 weeks before the medication will run out. Annual Transition Since the clinic is part of a training program, the clinic goes through “transition” each year at the end of June and beginning of July. During transition clinicians’ clinic responsibilities change which directly affects their ability to see patients. As a result, your care will be transitioned to a new clinician on July 1st of every year. On-Call Coverage After hours emergency coverage is available to active patients of the clinic. If you are experiencing an urgent problem after hours that cannot wait until the following business day, please call 720-848-0000. An on-call clinician will be paged and your call will be returned within several hours. If you are experiencing a psychiatric emergency, please call 911 or go to your nearest emergency room. Behavioral Expectations • Children must never be left unattended in the clinic. • The clinic strictly follows all state laws for reporting abuse and neglect. • Firearms and other weapons are prohibited in the clinic. • Cameras (e.g. taking pictures with a cell phone) and recording devices are not permitted. • Verbal threats, threatening behaviors or rude and disruptive actions are not tolerated in the clinic. • Persons who are intoxicated with alcohol or any other substances will be not seen.
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