15-C-PSY-001 Outpatient Psychiatric Services Trifold a.indd

E MONTVIEW BLVD
E MONTVIEW BLVD
To I-70
URSULA CT
RED
CROSS
HEALTH AND
WELLNESS CENTER
HENDERSON
PARKING
GARAGE
E 19TH PL
HEALTH
SCIENCES
LIBRARY
PHARMACY AND
PHARMACEUTICAL
SCIENCES
UNIVERSITY POLICE
VISITOR
PARKING
E 19TH PL
CAMPUS
SERVICES
IGNACIO LOT
XANADU ST
BUILDING 406
E 19TH AVE
ENVIRONMENTAL
HEALTH & SAFETY
BUILDING 401
EDUCATION 1
RACINE ST
MARION
DOWNS
HEARING
CENTER
REVERE CT
BUILDING 402
RESEARCH 2
BUILDING 500
RESEARCH
1 NORTH
FULGINITI
PAVILION FOR
BIOETHICS AND
HUMANITIES
BUILDING
610
PASCAL
BUILDING 400
VISITOR PARKING
N. QUARI CT.
VA
PARKING
LOT
E 17TH PL
NIGHTHORSE
CAMPBELL
NATIVE
HEALTH
BUILDING
BARBARA
DAVIS CENTER
ACADEMIC
OFFICE 1
LEPRINO
PARKING
GARAGE
LEPRINO
BUILDING
EDUCATION
2 NORTH
E 17TH PL
EDUCATION
2 SOUTH
SCHOOL
OF
DENTAL
MEDICINE
PARKING
GARAGE
RESEARCH
1 SOUTH
E 17TH AVE
KEMPE
CENTER
GARY
PAVILION
Parking
Allow extra time to deal with parking on this campus.
There is free valet parking (no tips required) in front of the
Anschutz Outpatient Pavilion. Shuttles are available for your
convenience and can be called by one of the valet attendants.
When your session is over, you can ask one of the front desk
team to call for a shuttle to bring you back to your vehicle.
There is also paid parking (Ignacio Lot or Henderson Garage)
directly north of Building 500 (see map).
RTD bus lines 15 and 20 travel Colfax Ave. and come directly
up Aurora Ct. to the front of Building 500. For more information
on RTD please go to www.rtd-denver.com
LOT 2
PATIENT/VISITOR
SELF-PARK LOT
AURORA CT
LOT 5
CHILDREN’S HOSPITAL COLORADO
FUTURE VA
MEDICAL CENTER
E 16TH PL
LOT 4
PATIENT/VISITOR
SELF-PARK LOT
GARAGE 3
PATIENT/VISITOR
SELF-PARK GARAGE
E 16TH AVE
E COLFAX AVE
To I-225
SCRANTON ST
Pay Parking
Valet station
URSULA ST
Patient/visitor self-park garage
Building 500 Entrance
Your Appointment is scheduled for:
_____________________________________
Day
Date
Time
Please arrive 30 minutes early for your new patient visit
Outpatient Psychiatric Services
Anschutz Medical Campus
13001 E 17th Place, Aurora, CO 80045
303-724-1000 | uchealth.org
15-C-PSY-001
CHILDREN’S WAY
E 16TH AVE
LOT 6
PATIENT/VISITOR
SELF-PARK LOT
VICTOR ST
CRITICAL
CARE WING
ANSCHUTZ
OUTPATIENT
PAVILION
LOT 7
PATIENT/VISITOR
SELF-PARK LOT
We are at the Anschutz Medical Campus in Aurora Colorado.
N
This clinic is located in the historic landmark building atWthe E
end of Aurora Ct. (see map), also known as Building 500. WeS
are on the second floor (entrance is on the ground floor), west
To Denver
wing. If you go up the main elevator, turn
right and then left to
get to the clinic entrance. Please check-in with the receptionist
upon your arrival.
Public Transportation
ROCKY MOUNTAIN
LIONS EYE INSTITUTE
ANSCHUTZ
INPATIENT PAVILION
GENERAL’S PARK
Our Location
ANSCHUTZ
INPATIENT
PAVILION 2
CEDAR
QUENTIN ST
PEORIA ST
EMPLOYEE
PARKING
GARAGE
ANSCHUTZ
CANCER
PAVILION
WHEELING ST
ANSCHUTZ
INPATIENT
PAVILION
FUTURE VETERAN’S
ADMINISTRATION BUILDING
Outpatient Psychiatric
Services
VAUGHN ST
XANADU ST
POTOMAC S
Our Model of Care
The University of Colorado Hospital relies on the School of
Medicine – Department of Psychiatry for most of its providers.
The clinic is part of a training program and is therefore staffed
primarily by Psychiatric Residents, Fellows and Interns. All of
these providers are supervised by senior faculty professors
who are experts in many areas of psychiatric treatment.
New Patients
• All new patient visits are scheduled for 90 minutes unless
other arrangements are made. During this visit your
clinician will spend time with you face-to-face, consult
with a supervisor, review past records, write up your
medical records, and other tasks.
Please note that your initial consultation may result in a
variety of recommendations according to best practices.
While we strive to meet everyone’s behavioral health
needs, sometimes we may refer your care to outside
agencies or specialists to ensure the best results.
• What to bring to your initial session:
- Past clinical records or contact information for your
past providers
- A picture ID or school ID for minors
- Your Insurance Card or verification of insurance
- Completed Health History Questionnaire
- List of all of your medications including over-thecounter medications, herbal medications and
supplements
- First time visitors are expected to arrive 30 minutes
early to register
- Minors must be accompanied by a legal guardian
or custodian who is qualified to sign for medical
services. If you are not the parent of the child receiving
services, please bring proof of Legal Custody or Legal
Guardianship. If the minor is in custody of the Denver
Department of Human Services (DDHS) or another state
agency, the qualified case worker must be present and
possess proof of custody.
Payment for Services
All co-payments, co-insurance and self-pay fees are due at the
time of service. If you do not have the required payment, we
will be glad to reschedule your visit for a time that is better
suited for you. If you have any questions, please call the clinic
at 303-724-1000 and press option 4 to speak with the front
desk. For payment issues, please call at least 2 business
days before your appointment since it may take time to get
necessary information from your insurance company.
Cancellation / No-Show Guidelines
We ask that you make every effort to attend all scheduled
clinic appointments. If you are unable to attend a scheduled
appointment, please call 303-724-1000 to cancel at least 2
business days in advance. If you encounter an unforeseen
emergency that interferes with your scheduled appointment
please call to cancel as soon as possible. If you do not call in
advance and miss 3 scheduled appointments in a year, you
may be referred to another agency.
Late Arrival
To help us ensure we are able to provide timely, consistent and
comprehensive care, patients and families who arrive more
than 15 minutes past their scheduled time for a 60 minute
appointment will be rescheduled. Patients who arrive more
than 10 minutes past their scheduled time for a 30 minute
appointment will be rescheduled.
Medication Refills
Medication refills are best addressed at each follow-up
appointment with your clinician. If you require a refill inbetween appointments, please contact your clinician directly
at least 2 weeks before the medication will run out.
Annual Transition
Since the clinic is part of a training program, the clinic
goes through “transition” each year at the end of June
and beginning of July. During transition clinicians’ clinic
responsibilities change which directly affects their ability to
see patients. As a result, your care will be transitioned to a
new clinician on July 1st of every year.
On-Call Coverage
After hours emergency coverage is available to active patients
of the clinic. If you are experiencing an urgent problem after
hours that cannot wait until the following business day,
please call 720-848-0000. An on-call clinician will be paged
and your call will be returned within several hours. If you are
experiencing a psychiatric emergency, please call 911 or go to
your nearest emergency room.
Behavioral Expectations
• Children must never be left unattended in the clinic.
• The clinic strictly follows all state laws for reporting
abuse and neglect.
• Firearms and other weapons are prohibited in the clinic.
• Cameras (e.g. taking pictures with a cell phone) and
recording devices are not permitted.
• Verbal threats, threatening behaviors or rude and
disruptive actions are not tolerated in the clinic.
• Persons who are intoxicated with alcohol or any other
substances will be not seen.