RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 1 NO 1 ITEMS External and Internal Stakeholders and their PAGE NO 4-5 responsibilities 2 Introduction 5 2.1 Background 6-9 2.2 Vision 10 2.3 Mission 10 2.4 Legal Mandates and Other Policy Mandates 10-11 2.6 Departmental Programmes 12-16 3. Departmental Strategic Goals 16-19 4. Strategic Objectives of the 19 Recruitment and Retention Strategy 5. Environmental Scan (External & Internal Scan) 20-27 Factors that contribute to Staff Turnover 28-29 Examples of what some Health Professionals say 30 on Exit Interviews. 6. Best Practises as Recommended by World Health 31 Organisation (WHO) Relevance of the WHO recommendations to the Departmental Recruitment and Retention Strategy 7. Intervention Strategies 33-36 8.1.1 Recruitment Plan 8.1.2 Bursary Projections and Costs 39-40 8.2 Infrastructures Development 41-44 9. Monitoring and evaluation 10. Implementation Plan 11. Financial Implications 52 12. Impact of Strategy on Service Delivery 53 38 45 46-51 RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 2 SENIOR GENERAL MANAGER: CORPORATE SERVICES (SIGN OFF) This Recruitment and Retention Strategy for Health Professionals, has been Reviewed by Ms. MJ Mojapelo in my capacity as Senior General Manager: Corporate Services. I am satisfied and concur with the content of this Recruitment and retention Strategy for Health Professionals and will ensure that the Department achieves the strategic objectives as outlined in the strategy. SIGNED DESIGNATION DATE HEAD OF DEPARTMENT (SIGN OFF) This Recruitment and Retention Strategy has been Approved by Ms. Daisy Mafubelu in my capacity as the HOD for Limpopo Department of Health. I am satisfied and concur with the content of this Recruitment and Retention Strategy for Health Professionals. SIGNED DESIGNATION DATE RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 3 1. STAKEHOLDERS AND THEIR RESPONSIBILITIES In line with the Guidelines introduced by the Department of Public Service and Administration (DPSA), the Department has identified key stakeholders in the development, implementation, monitoring and evaluation of the Recruitment and Retention Strategy of Health Professionals. Below are the key stakeholders and their responsibilities: Internal Stakeholders: STAKEHOLDERS RESPONSIBILITIES Is accountable for the overall management Head of Department of Recruitment and Retention Strategy. Providing Executive Management strategic direction and monitoring the implementation of the Recruitment and Retention Strategy. Ensuring compliance with Recruitment and Senior Management Service Retention Strategic within their respective Divisions. Ensuring compliance with Recruitment and Districts and Management Services Institutions Retention the District Offices and Institutions. Are Managers Strategy within individually responsible for and the collectively implementation, management, monitoring and evaluation of the Recruitment and Retention Strategy in their respective Business Units. Employee representatives in the form of Labour organised labour. They play a role in the process of consultation, monitoring and evaluation of the Recruitment and Retention Strategy. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 4 External Stakeholders: STAKEHOLDERS RESPONSIBILITIES Department of Public Service and • Provide technical advice and support on Administration the development and implementation of Public Policies. Office of the Premier • Coordinating body for the Province. National Department of Health • Provide technical advice and support on the development and implementation of Health Policies. Institutions of Higher Learning • Sources of supply for Health Professionals. Foreign Countries such as Cuba • Training and Development of Health Professionals. 2. INTRODUCTION Limpopo Department of Health is situated in Limpopo Province which is 80% rural and 20% semi-urban with less recreational facilities. The Department is struggling to recruit and retain Health Professionals such as Medical Officers, Nursing Personnel, Pharmacists and Allied Health in order to meet the health care needs of this Province. The high turnover of the above mentioned Health Professionals remains a challenge in the Department. This situation informed the development of Recruitment and Retention Strategy aimed at ensuring that the Department is able to attract, recruit, and retain Health Professionals. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 5 2.1 BACKGROUND a) Population Profile FIGURE 1 80+ 75-79 70-74 Male Female 65-69 60-64 55-59 50-54 45-49 40-44 35-39 30-34 25-29 20-24 15-19 10-14 5-9 0-4 -8.00 -6.00 -4.00 -2.00 0.00 2.00 4.00 6.00 8.00 Percent The Province of Limpopo is situated in the north of the Republic of South Africa. It shares borders with the provinces of Gauteng, Mpumalanga and North West. It also shares borders with the Republic of Mozambique in the east, Zimbabwe in the north and Botswana in the west. The estimated population is 5.23 million (Stats SA,2009). The population of Limpopo is youthful, with 35.7% (2,5 million) being children under the age of 15 years. Close to six out of ten people (59.6%) are economically active, while elderly people are in the minority, making up 4.7% of the provinces’s population. Females consitute the majority, making up 52.3% (2,73 million) of the province’s population. The age and gender scenario decribed in this paragraph, is shown in the Figure 1 above. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 6 ESTIMATED POPULATION FOR LIMPOPO BY DISTRICT AND GENDER, 2009 District Male Female Total Percentage share of population the provincial estimate population Capricorn 595 369 645 199 1 240 569 23.73 Vhembe 582 122 655 203 1 237 324 23.67 Waterberg 299 798 295 193 594 991 11.38 Mopani 510 695 555 629 1 066 324 20.40 Sekhukhune 507 116 580 876 1 087 992 20.81 Total 2 495 100 2 732 100 5 227 200 100.0 From a district perspective, Limpopo consists of five districts as indicated in the Table above. The province’s population is unevenly distributed among the districts, with 47.4% of the population concentrated in Vhembe and Capricorn Districts. However, there is slight change in the population distribution, and Vhembe District is no longer the most populated District in the province as indicated in the Table above. Proportionally, more people are currently found in Capricorn District than in Vhembe District. The 2009 population estimates highlight migration as a key demographic process in the explanation of the current population distribution in Limpopo. When it comes to gender structure, districts generally emulate the provincial picture – females outnumbering males - with the exception of Waterberg District where males slightly outnumber the females (50.4%). RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 7 Malaria Cases & Cfr per Financial Year: Limpopo: 1999/2000 to 2010/11 12000 1.8 1.6 10000 8000 1.2 1 6000 0.8 4000 0.6 Case Fatality Rate # of cases 1.4 0.4 2000 0.2 0 0 2010/11 2009/10 2008/09 2007/08 2006/07 2005/06 2004/05 2003/04 2002/03 2001/02 2000/01 1999/00 Financial Year Financial Year Case fatality rate Trendline of cases FIGURE 2 :Burden of diseases As shown in Figure 2 above, there were a few outbreaks of communicable diseases and severe emerging infectious diseases, particularly severe acute watery diarrhoea’s (cholera) and more recently H1N1 influenza. Limpopo reported a total of 4 634 cholera cases, with 30 laboratory confirmed deaths (case fatality rate of 0.65%) from 15 th November 2008 to 01 June 2009. The majority of the cases were females which accounted for 51% (2 667) whilst children less than five years of age accounted for 14.2% (652). Human rabies is the most fatal disease in Limpopo as it has a case fatality of 100%. Most dog bites and confirmed human rabies cases are reported in Vhembe District. The incidence of confirmed human rabies in Limpopo has decreased from 22 in 2006, to two in 2007, two in 2008, and one in 2009. A total of 7122 animal bites were reported from health facilities in Limpopo for the financial year 2008/2009. The large proportion of cases were reported from Vhembe (75%), followed by Mopani (15.9%), and Capricorn (5.6%). The least number of cases were reported from Sekhukhune (2.1%) and Waterberg (1.4%) districts. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 8 Although malaria cases have shown a gradual decline over the past 10 years, the malaria case fatality rate remains above the National Target of 0.5 %. Seasonal malaria increases are also experienced during the malaria season, with upsurges experienced during the 2010/2011 financial year. FIGURE 3 35 30 % Prevalence 25 20 15 10 5 0 Capricorn Mopani Sekhukhune Vhembe Waterberg Limpopo Province 2007 19.8 23.8 21.3 15.1 25.4 20.4 2008 21 25.2 21.8 14.7 23.6 20.7 2009 23.8 26.2 16.6 14.3 28.8 21.4 Districts 2007 2008 2009 FIGURE 3: Limpopo HIV prevalence among antenatal women by district, 20062010. The prevalence of HIV varies among districts in Limpopo, and this is not a unique feature for this particular province. Figure 3 above shows the prevalence of HIV by district in Limpopo during the period 2006-2010. The information in Figure 3 shows that the prevalence varies not only between districts but also within districts over time. Generally HIV prevalence is higher in Waterberg and Mopani districts than in the remaining three districts, with Vhembe district registering the lowest prevalence since 1990 (National Department of Health, 2010). RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 9 2.2 VISION An optimal and sustainable health care service in Limpopo 2.3 MISSION The provision and promotion of a comprehensive, accessible and affordable quality health care service to improve the life expectancy of the people 2.4 LEGAL MANDATES The Constitution of South Africa, Act 108 of 1996 National Health Act, 61 of 2003 The Public Finance Management Act, 1 of 1999 Basic Conditions of Employment Act, 75 of 1997 Public Service Act,103 of 1997 as amended Employment Equity Act,55 of 1998 Skills Development Act of 1998 Public Service Regulations 2001 as amended Promotion of Access and information Act, 2 of 2000 Labour Relation Act, 66 of 1995 Occupational Health Safety Act, 85 of 1993 RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 10 2.5 OTHER POLICY FRAMEWORKS Outcomes 2 and 12 of the Medium Term Strategic Framework for 2009 to 2014. Limpopo Provincial Employment, Growth and Development Plan. Limpopo Provincial Growth and Development Strategy. The National Human Resource for Health (HRH) Plan (2006): o Emphases that the key to resolving the chronic HRH shortage in South Africa lies in the increased production of skilled health sector human resources. The National Scarce Skills List (2006) of the Department of Labour: o Defines Registered Nurses (RNs) and Primary Health Care Nurses (PHCNs) as scarce skills. 2.6 ALIGNMENT WITH NATIONAL DEPARTMENT OF HEALTH 2010/112014/15 STRATEGIC PLAN. Priority 1: Provide strategic leadership and creation of a social compact for better health outcomes. Priority 2: Implement a National Health Insurance plan. Priority 3: Improve quality of Health Services. Priority 4: Overhaul the Health Care System and improve its management. Priority 5: Improve Human Resources Planning, Development, and Management. Priority 6: Revitalise the physical infrastructure. Priority 7: Accelerate the implementation of the HIV and AIDS Strategic Plan and increasing the focus on TB and other communicable disease. Priority 8: Mass-mobilise better health for the population. Priority 9: Review the Drug Policy. Priority 10: Strengthen Research and Development. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 11 2.6.1 KEY ACTIVITIES FOR PRIORITY 5 ABOVE INCLUDE THE FOLLOWING: Refinement of the HR Plan for Health. Re-opening of nursing schools and colleges. Recruitment and Retention of Health Professionals, including urgent collaboration with countries that have excess of these professionals. Training of PHC personnel and mid-level health workers. Assessment and review of the role of the Health Professional Training and Development Grant (HPTDG) and the National Tertiary Services Grant (NTSG), and Managing the coherent integration and standardisation of all categories of Community Health Workers. 2.7 DEPARTMENTAL PROGRAMMES 2.7.1 PROGRAMME 1: ADMINISTRATION Purpose: to provide strategic management and overall administration of the department including rendering of advisory, secretarial and office support services through the sub programmes of Administration and Office of the MEC. Priorities: Improving financial management and control. Implementation of supply chain management system. Implementation of risk management strategy. Implementation of effective and efficient monitoring and evaluation systems. Implementation of knowledge, records, information management systems and technologies. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 12 2.7.2 PROGRAMME 2: DISTRICT HEALTH SERVICES Purpose: To render Primary Health Care Services and District Hospital Services through the following sub-programmes: Primary Health Care Services. Districts Hospitals. HIV and AIDS, Sexually Transmitted Infections (STI) and Tuberculosis (TB) Control Programmes. Mother and Child and Women’s Health (MCWH) and nutrition. Disease Prevention and Control. Priorities: Improve quality of care. Combating HIV and AIDS and decreasing the burden of diseases from Tuberculosis. Increase life expectancy. Increase access to health care services. Reduce Maternal and Child morbidity and mortality. Strengthening health system effectiveness. 2.7.3 PROGRAMME 3: EMERGENCY MEDICAL & PATIENT TRANSPORT SERVICES The aim of this programme is to render pre-hospital Emergency Medical Services, including Inter-Hospital transfers and Planned Patient Transport through the sub-programmes of Emergency transport and planned patient transport. Priorities: Improve quality of Health Care. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 13 Strengthen implementation of Planned Patient Transport transfer within EMS. Provision of Custom built stations. Recruit, train and retain skilled personnel. Digitalisetion of EMS ICT systems. 2.7.4 PROGRAMME 4: PROVINCIAL HOSPITALS (REGIONAL AND SPECIALISED) The purpose is delivery of hospital services, which are accessible, appropriate, and effective and provide general specialist services, including a specialised rehabilitation service, as well as a platform for training health professionals and research through the sub-programmes general (regional) hospitals and specialised hospitals. Priorities: Expansion of secondary hospital services. Implement quality improvement programmes in all provincial hospitals. Implement a sustainable outreach programme. Develop and implement the provincial nursing strategy. 2.7.5 PROGRAMME 5: CENTRAL & TERTIARY HOSPITALS The purpose of this programme is to provide tertiary health services and create a platform for training of health professionals and research. Priorities: Improve quality of Health Care. Increase access to tertiary services. Reduce referrals outside the Province. Implement sustainable outreach programme. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 14 2.7.6 PROGRAMME 6: HEALTH SCIENCES AND TRAINING The purpose of the programme is to render training and development opportunities for actual and potential employees of the Department through sub programmes human resource development. Priorities: Provide health professional training and other categories. Continuing professional development programme. 2.7.7 PROGRAMME 7: HEALTH CARE SUPPORT SERVICES The purpose of the programme is to render support services as required by the Department, to realise its aim and to incorporate all aspects on rehabilitation through sub-programmes: Medical trading account (Pharmaceutical Services). Orthotic and Prosthetic (Allied Health Care Support Service). Oral health services, and Forensic Pathology Services. Priorities: Availability of medicine and medical sundries at the depot, hospitals and PHC facilities. Increase facilities with full complement of Health Care support services. Strengthen Forensic Pathology Services. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 15 2.7.8 PROGRAMME 8: HEALTH FACILITIES MANAGEMNT The purpose of the programme is to plan, provide and equip new facilities/assets, and upgrade, rehabilitate and maintain hospitals, clinics and other facilities. Priorities: Upgrade of PHC facilities. Upgrade of hospitals. Provide new academic Hospitals. New Malaria facilities. New EMS facilities. Upgrade of Forensic Pathology Services facilities. Provide staff accommodation. Upgrade nursing college and nursing schools. Provide suitable Pharmaceutical Depot. Provide water, sanitation and electrical services (new and upgrade). 3. DEPARTMENTAL STRATEGIC GOALS The Department’s strategic goals are identified as follows: Strategic goal Goal statement Rationale Expected outcomes 1. Effective corporate governance provided Ensure an effective Support the Improve quality of corporate implementation of health services governance system the Departmental by 2014. plans and by 2014. programs to improve service delivery. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 16 Strategic goal Goal statement Rationale Expected outcomes 2. Appropriate human Ensure appropriate A need to Improve resources HRM and optimise the realisation of the management and development realisation of the Department’s development provided. services by 2014. strategic objectives. objectives of the Department through human resource management and development services. 3. Sound financial Ensure efficient and A need to ensure Improved management practice effective financial fiscal discipline accountability on promoted. and supply chain and optimisation financial management by of resource resources 2014. allocation. resulting in wellfunded and managed health services. 4. Implementation of Develop and A need to reduce Reduce morbidity comprehensive care implement plans for morbidity and and mortality. and management of the provincial mortality related HIV and AIDS, TB, priority programs by to the burden of STIs and other 2014. diseases. Ensure A need to reduce Reduced implementation of morbidity and morbidity and programmes mortality in mortality. targeting women pregnant women and children. and children. communicable diseases accelerated. 5. Decreasing Maternal and Child mortality. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 17 Strategic goal Goal statement Rationale Expected outcomes 6. Strengthen District Implement 80% of A need to ensure Improved access health and hospital DHS components in equitable access to health services. all districts and to health care services. sustainable services. outreach programme at all levels of care by 2014. 7. Improve quality of health care. Implement quality Improve client Reduced improvement plans satisfaction and morbidity and in the districts and clinical outcomes. mortality in the hospitals by 2014. province. Improved client satisfaction and patient safety. 8. Improve Emergency Medical Services. Ensure that 90% of A need to Reduce morbidity EMS calls are respond to calls and mortality in responded to within within the norm in the province. nation norm of 15 order to save minutes in rural lives. areas and 40 minutes in urban areas by 2014. 9. Tertiary services Tertiary/academic Improved and Increased access development. services increased increased access to tertiary from 22 to 37 in line to tertiary services. with the services in the Modernisation of province. Tertiary Services Developed Document. teaching platform in the province. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 18 Reduced referrals to other provinces. Strategic goal Goal statement Rationale Expected outcomes 10 Improve Implement a Health services Improved access infrastructure reviewed 5 year delivery needs for and quality of development infrastructure additional and development and infrastructure maintenance maintenance plan expansion. health services. by 2014. 4. STRATEGIC OBJECTIVES OF THE RECRUITMENT AND RETENTION STRATEGY: To identify best ways/methods that can be used and applied to attract, recruit and retain health professionals within the Department. To improve and strengthen the existing methods used to address problems pertaining to recruitment and retention within the Department. To develop and promote flexible ways of working within the Department. To design a flexible retirement plan that will encourage staff reaching retirement age to remain at work longer, or alternatively to return to work post-retirement. To provide high quality learning and development for all Health Professionals. To identify strategies and mechanisms that can be used and applied to the improvement of the infrastructure. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 19 5. ENVIRONMENTAL SCAN (EXTERN & INTERNAL SCAN) 5.1 APPLICABLE EXTERNAL FACTORS 5.1.1 Political Factors New political deployments and legislations, may lead to substantial changes in the Department. If changes are not implemented within the Department, they may have a detrimental impact on the provision of Health care services. Additionally, new mandates and policies may require the Department to review its strategic objectives. The challenge is that some of the new mandates might be difficult to achieve without adequate resources. This is, therefore, viewed as a threat to the Department. Alternatively, the new mandates might move the Department forward as employees may be required to change their way of doing things. 5.1.2 Economic Factors High interest rates, unemployment rates, inflation rates and tax revenues have a negative impact on the Department. In view of these economic trends, it might be difficult to achieve the Department’s strategic objectives. The Department might be unable to acquire drugs, medical supplies, and even to recruit the required skills due to the above mentioned economic factors. The impact of these factors will, therefore, have a negative impact on the Department if weaknesses internal to the Department are not identified and completely addressed. 5.1.3 Social Factors Limpopo province is almost 80% rural, and most of the communities are faced with poverty. Increasing infections related to HIV and AIDS in the communities will put severe pressure on the Department as the Department is faced with the shortage of Health Professionals. The extent of migration or loss of Health Professionals is difficult to quantify. However, the effects of this are RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 20 multifaceted and have far reaching consequences for both the economy and the maintenance of health services in the Department. Furthermore, the effects of “brain drain” limits service delivery and general population’s access to health services. Population movement from other countries into the Province poses the greatest challenges for the Provincial Government’s planning, service provision, and social cohesion. This is viewed as a threat to the Department as it will have to provide Health Care Services to the increased population due to population movement into the Province. The above mentioned social factors are particularly evident where understaffing leads to personnel utilised outside their scope of practice, unethical conducts, low morale, and create high-risk environment for the patient, employees and employer. 5.1.4 Technological Factors Technological advancement will require that the Department trains its existing employees or recruit new employees with the required skills. The challenge is that the required skills might not be available in the external and internal labour market due to excessive demand for IT personnel. The implication is that implementation of new systems within the Department might be delayed or not supported due to lack of the required skills. By contrast, introduction of new systems might simplify processes and procedures in the Department and enable the Department to achieve its strategic objectives. For instance, implementation of Telemedicine has the following benefits: RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 21 BENEFITS OF TELEMEDICINE BENEFITS 1. Advancements in delivery of services. ELABORATION Certain health services can be greatly enhanced via telemedicine. For instance, rural patients can now have access to specialists. 2. Workforce development / jobs Local healthcare facilities will be equipped with advanced telecommunications services for telemedicine purposes and will then share the videoconferencing capability in a partnership with educational institutions to train more local people for jobs in health care that are available locally. 3. Quality of life and longevity gains are worth a lot. Use of telemedicine can have a significant impact on individual health and can therefore, favourably impact longevity. 4. Access to quality healthcare Access to quality healthcare in underserved areas, such as rural communities, is one of the most important promised benefits of telemedicine. 5. Saves time, travel and other expenses. There is an opportunity for transportation cost savings, such as the potential for saving a portion of the millions spent annually on patient automobile travel expenses, emergency air evacuations or other forms of transporting patients across the large expanses of rural South Africa. 6. Accuracy of diagnosis / reduction of medical errors. Reduction of medical errors is a huge concern for the medical community. With “tele-assistance”, it is hoped that it will be easier for a doctor to get a “second opinion” on their diagnosis of a patient. 7. Continuing Medical Education / Lifelong learning Telemedicine opportunities can for enhance health care educational providers, patients, and families, improving clinical outcomes and reducing hospitalizations. Source: http://www.atsp.org/business/otalink/homepage.asp RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 22 5.1.5 Environmental Factors Approximately 80% of the population lives in rural settlement. This kind of environment greatly dictates the nature of their lives that might impose threats to their well-being. According to the Departmental reports, Vhembe and Mopani Districts are facing high number of malaria infections due to their environments. This is an issue of serious concern for the Department because malaria has a negative effect on the well-being of the population. High malaria morbidity cases, therefore, implies that the Department increases its investment in malaria prevention and treatment, as this is crucial for the well-being of the population. 5.1.6 Legal Factors Acts of parliament, draft bills, regulations and white papers as per paragraph 2.4 above, provide the mandate to all departments. The law makers would amend certain legal mandates in order to improve service delivery. This may require the Department to also review its existing internal policies to comply with the new/amended regulations. This would imply that the required skills especially for policy making and implementation be continuously improved. Alternatively, reviewing of the existing policies might bring opportunities for the Department and lead to improvement in the provision of Health Care services. 5.2 APPLICABLE INTERNAL FACTORS 5.2.1 Rural allowance and Occupational Specific Dispensation (OSD) as incentives to attract recruit and retain Health Professionals: The introduction of the Rural Allowance and Occupational Specific Dispensation (OSD), which is a National Department of Health’s efforts to recruit and retain Health Professionals, does not give the Province a competitive urge over other Provinces, since this is implemented across government. This is supported by the fact that during 2010/2011, according to RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 23 the Department’s Annual Report for the specified period, the Department lost 18 percent of Medical Specialists, 11 percent of Dentists, and 25 percent of Allied Health Professionals, just to mention a few. Implementation of Rural Allowance in the Department has a negative effect especially in the institutions where it is not implemented. Health Professionals in the institutions where this allowance is not implemented are of the view that Limpopo Province is 100% rural, and therefore, they suggest that rural allowance be implemented in all the intuitions. Based on the above, this strategy is designed to respond to the challenges facing Health Professionals such as the ones identified in the preceding paragraphs. 5.2.2 Bursary Awards as Recruitment and Retention strategy: Awarding of bursaries to health professionals is one of the departmental strategies to recruit health professionals in the Department. However, the challenge is that, after completion of their studies, students opt to terminate their contracts with the Department instead of serving their contractual service obligations. This challenge provides an opportunity to explore the possibility of evaluating bursary strategies, to ensure that all identified gaps are properly attended to. This Recruitment and Retention strategy examines amongst others, the role of bursaries in the retention of Health Care Professionals, and discusses the impact of the use of bursaries in reducing staff turnover rate within the Department of Health. 5.2.3 HRD and Training as retention strategy The department has developed HRD and Training strategy, such as learnerships as a tool to address the skills gaps within the department. However, many trained health professionals are leaving the Department for other greener pastures, which leads to brain drain. This recruitment and RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 24 retention strategy will identify mechanisms to ensure that career mobility is strengthened within the department. 5.2.4 Performance Management and Development System The Department is currently implementing performance management and development system to monitor employees’ performance and reward good performance, and to address employees’ developmental needs. However, the system is still subject to manipulation in that most employees view it as financial rewarding system than managing performance. 5.2.6 SUMMARY OF THE STATE HOUSING POLICY In terms of the State Housing Policy, par. 1.1, preference will be given to the obligatory (e.g. Doctors, Specialists) when providing State Housing. Par.1.3, states that the Department of Health has made state houses available to only Essential Healthcare workers. This is available on an appropriate rental especially in circumstances where certain work activities of the state necessitate the provision thereof and / or where it is in the interest of the state. Par.1.4, portrays that utilisation of state housing under these circumstances should not be regarded as a service benefit but as a work facility. In addition, Par.7.1, stipulates that the Department of Health is responsible for the maintenance and repairs of all State Housing, which are purchases or erected, as well as the permanent fixtures. In terms of Par. 7.2, the Department of Health is responsible for the cleaning of the interior and exterior (i.e. Gardens and Grounds) that form part thereof. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 25 5.2.7 SUMMARY OF DEPARTMENTAL BURSARY POLICY In terms of Par 8.1.1, of the current Departmental Bursary Policy, applicants must be permanent residents of Limpopo Province. Par. 8.1.4, stipulates that preference will be given to applicants who were historically disadvantaged from designated groups who meet minimum requirements (deep rural). Additionally, Par. 8.1.5, stipulates that selection has to ensure equitable distribution of bursaries in line with population and modality of districts. In terms of Par. 4.1.7 of the Bursary Agreement Undertaking, the bursary holders on completion of the course undertakes to serve exclusively the Department for a continuous / uninterrupted period within a month at any institution nearest to the initial domicilum citandi et executandi of the bursar in any capacity for which the Department may consider the bursar suitable within the field of study as part of service obligations in terms of the agreement. Par. 4.1.8 of the Bursary Agreement Undertaking stipulates that should the bursar fail to honour bursary service obligation in terms of the Bursary Agreement, he/she must repay immediately the bursary amounts paid to the academic / tertiary institution on his / her behalf in terms of clause 3.1.1 (c) of the Bursary Agreement plus interest on the amounts at the ruling rate of interest applicable from time to time to debts due to the Department, as determined by or in terms of the relevant financial prescripts of the National Treasury, calculated from the date on which the obligation to pay arose in terms of clause 3.1.1 (e) of the Bursary Agreement. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 26 The table below shows field of studies which are supported by the Departmental Bursary Policy (Bursary allocations in terms of numbers and estimated cost are reflected in table 8.1.2, in pages 40-41): NUMBER FIELD OF STUDY 1. MBCHB 2. Cuban Medical Scholarship 3. BDS 4. Pharmacy 5. Occupational Therapy 6. Physiotherapy 7. Dietetics 8. Speech and Hearing 9. Orthotic/Prosthetic 10. Clinical Engineering 11. Dental Therapy 12. Podiatry 13. Optometry 14. M.A Clinical Psychology 15. Nutrition RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 27 5.2.8 STAFF TURN OVER RATE TRENDS Occupational Classification 2008/09 2009/10 2010/11 Filled Losses Rate Filled Losses Rate Filled Losses Rate Medical Specialist 81 5 6.17 80 9 11.25 83 14 17.50 Medical Officers 783 201 25.67 858 313 36.48 843 336 39.86 Dentist 90 10 11.11 99 22 22.22 128 20 15.63 Professional Nurse 6782 54 0.80 7190 464 6.45 7663 512 6.68 Staff Nurse 2753 82 2.98 2776 70 2.52 3885 119 3.06 Nursing Assistant 4715 73 1.55 4534 130 2.87 6140 133 2.17 Pharmacist 230 113 49.13 266 232 82.22 313 166 53.04 Allied Health Prof. 859 120 13.92 1107 289 26.11 1188 275 23.15 Total 16293 658 16910 1529 20243 1575 - - FIGURE 4: STAFF TURNOVER RATE TRENDS RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 28 - Allied Pharmacist NA Y3 SN Y2 PN Y1 Dentist Medical Off Medical Spec 0 20 40 60 80 100 ANALYSIS Figure 4 above shows the Department’s Staff Turnover Rate for the past three years. As shown by this figure, the Department has experienced high turnover rates during the period 2010/2011. That was, 39.86% for Medical Officers and 53.04% for Pharmacists. The figure above further indicates that the Department experienced low turnover rates with regard to Staff Nurses, Nursing Assistants and Professional Nurses. Implementation of this strategy will help the Department to address issues such as high turnover rates of Health Professionals, as indicated by the diagram above. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 29 5.2.8.1 FACTORS THAT CONTRIBUTE TO STAFF TURNOVER: HEALTH PROFESSIONALS. The situational analysis identified the following factors as barriers to attract, recruit and retain health professionals: FACTORS 1. Advertising positions with poor responses ELABORATIONS Positions for Medical Officers, Medical Specialists, and Registrars have poor responses when advertised due to shortage of qualified applicants. 2. Rural and urban imbalances That is inequitable distribution of Health Professionals in urban and rural areas. 3. Leadership and Management style Poor management style (attitudes of some managers against Health Professionals) in some institutions. 4. Lack of opportunities for professional development Some Health Professionals are not given opportunities for professional development within the Department. 5. Financial Consideration Health Professionals moving to other provinces due to attractive packages in those provinces, such as Gauteng and KZN. 6. Lack of office space, and residential accommodation There is shortage and or inadequate residential accommodation for Health Professionals in some of the Institutions. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 30 FACTORS ELABORATION 7. Shortage of equipment For instance, Medical Equipment. 8. Poor working conditions Due to old equipment in some Institutions, and old infrastructures. 9. Unclear roles and responsibilities Due to lack of support for the development of job description. 10. Inadequate management of Some of the Departmental Health Remunerated Work outside Public Professionals practice work outside Service Public Service, and this is not properly managed. 11. Non-Implementation of Cellphone No cellphones at the institutions for Allowance for Health Professionals Health Professionals (such as on call and standby. Medical Officers) on duty or standby. 12. Inadequate support from HR Personnel 13. Discrepancy in the Implementation Delays in addressing issues such as payment of acting allowance. Due to the fact that Limpopo is of Rural Allowance in the considered to be 80% Rural, and Department. 20% Urban. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 31 5.2.8.2 EXAMPLES OF WHAT SOME HEALTH PROFESSIONALS SAY ON EXIT INTERVIEWS. QUESTIONS 1. What was most satisfying about your job? 2. Was your workload fair? Yes / No. If No RESPONSES I enjoy to be working in theatre, more especially in the operating room. I love to be next to the patient. The supervisor must learn to improve the delegation of Job, because what can be done to improve the they want us to do each and JOB coming our way. This puts us under situation? extremely pressure to deliver quality work. 3. Were your Key Results Areas, Key Results Indicators and Targets in your Yes, but our supervisors want us to do the jobs above our scope of practice and they don’t cover us. Performance instrument / Performance Agreement addressed? Yes / No, please explain why below. 4. Were quarterly reviews with your Yes, but the problem is that they don’t want to assist us with were we supervisor conducted as agreed in the are failing to comply. But yet they want to rate us at the end of the performance instrument / Performance quarter. Agreement? Yes / No. If No, please explain why? 5. Were your duties clearly defined? Yes / No. Was the job description accurate? No, if there is a problem in other sections, supervisors want us to go and do that particular job. Yes / No, if No, please explain why? 6. Did your duties turn out to be as No, the issue is that our supervisors want to give us with lot of work expected? Yes / No. If No, please which is stressing. These days we do lot of paper work than patient explain why? care. 7. Did you receive enough training / Yes, but the problem is that at the in-service training at our institution, adequate support (both on the job and they allocate professional nurses to go and attend in-service training. specialised) to perform your job We are not given equal opportunity to attend in-service training. effectively? Yes / No, if No, please explain why? 8. Were you satisfied with the department‘s performance review system? If No what Not at all, our department should hire the appropriate people to do the job e.g. washing of instrument. can be done to improve the situation? 9. Any other things you need us to know The problem is that people are getting old without proper training to about the institution including the deliver quality health services. Other employees have potential to teach, management? like myself I can teach my community with what I have gained with regard to health issues. There is a lot of stress which is caused by some supervisors because they don’t want to take responsibility, and they don’t handle issues in a right way. They always want us to make mistakes so that they can suspend us or take us to hearing which is not good. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 32 6. BEST PRACTICES AS RECOMMENDED BY WORLD HEALTH ORGANISATION (WHO REPORT 2006): QUESTIONS 6.1 Workforce: Enhancing performance RESPONSES Strategies to improve the performance of the health workforce must initially be focused on existing staff because of the time lag in training new health workers. Substantial improvements in the availability, competence, responsiveness and productivity of the workforce can be rapidly achieved through an array of low-cost and practical instruments. 6.2 Supervision makes a big difference Supportive, yet firm and fair supervision is one of the most effective instruments available to improve the competence of individual health workers, especially when coupled with clear job descriptions and feedback on performance. Moreover, supervision can build a practical integration of new skills acquired through on-the-job training. 6.3 Fair and reliable compensation Decent pay that arrives on time is crucial. The way in which workers are paid, for example, salaried or fee-for-service, has effect on productivity and quality of care that require careful monitoring. Financial and non-financial incentives such as study leave or child care are more effective when packaged, than when provided on their own. 6.4 Critical support systems No matter how motivated and skilled health workers are, they cannot do their jobs properly in facilities that lack clean water, adequate lighting, heating, vehicles, drugs, working equipment and other supplies. Decisions to introduce new technologies for diagnosis, treatment or communication should be informed in part by an assessment of their implications for the health workforce. 6.5 Lifelong learning should be inculcated in the workplace This may include short-term training, encouraging staff to innovate, and fostering teamwork. Frequently, staff- devises simple but effective solutions to improve performance and should be encouraged to share and act on their ideas. 6.6 Exit: Managing migration and attrition Unplanned or excessive exits may cause significant losses of workers and compromise the system’s knowledge, memory and culture. In some regions, worker illness, deaths and migration, together, constitute a haemorrhaging that overwhelms training capacity and threatens workforce stability. Strategies to counteract workforce attrition include managing migration, making health a career of choice, and stemming premature sickness and retirement. Managing migration of health workers involves balancing the freedom of individuals to pursue work where they choose, with the need to stem excessive losses from both internal migration (urban concentration and rural neglect) and International movements from underdeveloped to developed countries. Some international migration is planned, for example, the import of professionals into the Eastern Mediterranean Region, while other migrations are unplanned with deleterious health consequences. For unplanned migration, tailoring education and recruitment to rural realities, improving working conditions more generally and facilitating the return of migrants represent important retention strategies. Richer countries receiving migrants from poorer countries should adopt responsible recruitment policies, treat migrant health workers fairly, and consider entering into bilateral agreements. Health work as a career of choice: majority of health workers are women and “feminisation” trends are well established in the male dominated field of medicine. To accommodate female health workers better, more attention must be paid to their safety, including protecting them from violence. Other measures must be put in place. These include more flexible work arrangements to accommodate family considerations, and career tracks that promote women towards senior faculty and leadership positions more effectively. Ensuring safe work environments: Outflows from the workforce caused by illness, disability and death are unnecessarily high and demand priority attention, especially in areas of high HIV prevalence. Strategies to minimise occupational hazards include the recognition and appropriate management of physical risks and mental stress, as well as full compliance with prevention and protection guidelines. Provision of effective prevention services and access to treatment for all health workers who become HIVpositive are the only reasonable way forward in the pursuit of universal access to HIV prevention, treatment and care. Retirement planning: In an era of ageing workforces and trends towards earlier retirement, unwanted attrition can be stemmed by a range of policies. These policies can reduce incentives for early retirement, decrease the cost of employing older people, recruit retirees back to work and improve conditions for older workers. Succession planning is central to preserving key competencies and skills in the workforce. (World Health Organisation (WHO) Report 2006) RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 33 RELEVANCE OF THE WHO RECOMMENDATIONS TO THE DEPARTMENTAL RECRUITMENT AND RETENTION STRATEGY Implementation of this strategy will assist the Department in improving the performance of the existing Health Professionals as one of the best practice recommended by World Health Organisation. Firm and fair supervision in the Department will be strengthened as this is, according to World Health Organisation, one of the most effective instruments available to improve the competence of individual health workers. This Recruitment and Retention Strategy will give the Department an opportunity to enhance its existing processes in terms of rewarding Health Professionals, and recognising the contribution they make. The implementation of this strategy will ensure that Staff involvement as a key factor influencing staff moral in the Department, will be effectively maintained at all levels in the Department, through adequate communication at all levels. The strategy will also encourage flexible working patterns, flexible working careers as one of the best practice recommended by the World Health Organisation. Additionally, the strategy will help the Department to continue to work creatively to meet the needs of Health Professionals and patients / communities. Safe working environment as one of the best practices to retain Health Professionals will be ensured. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 34 7. STRATEGIC INTERVENTIONS TO CLOSE IDENTIFIED GAPS 7.1 GOAL: STRENGTHEN RECRUITMENT OF HEALTH PROFESSIONALS Output 7.1.1 Strengthened Indicator Number of health Activity Advertisement of posts Outcomes Improved health Recruitment of professionals recruited in The advertisement of posts service delivery in Health professionals the Department. will be posted in the media the Province. in the Department. coverage in order to reach diverse applicants identified as follows: Print media such as newspapers. Journals such as: • Medical journals • Nursing journals • Pharmacy journals Electronic media: • On line recruitment • Radio slots Open advertisement for recruitment of Health professionals whereby qualified individuals can present themselves directly at various institutions for appointment after screening process has been done. 7.1.2 Medical Doctors are recruited Health professionals Number of health recruited through professionals recruited in through Government to service delivery in Government to the Department. Government contract from the Province. Government contract Improved health Cuba, Tunisia and Iran. This is done through the National Department of Health. 7.1.3 This can be achieved through Facilitate the return Number of returns of Improved health of Health health professionals the utilization of South African service delivery in professionals recruited and retained in Embassies of the host the Province. the department countries. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 35 For Health professionals returning from local and outside the country remuneration could be based on the recognition of current and previous experience. Output 7.1.4 Indicator Activity Outcomes The UNDP assist the Improved health Health professionals UNV medical doctors; recruited through UNV clinical Department through service delivery in engineers recruitment and placement of the Province. UNV pharmacists; United Nations Volunteer and health professionals to UNV specialist Nurses accelerate transfer of skills recruited and placed and development of local within the health practitioners to improve the facilities delivery of service in the United Nations Volunteer Programme (UNV) Province. 7.1.5 Awarding of Number of bursaries bursaries to study in awarded health related Review the Departmental Bursary Holders Bursary Policy, to bind the Retained bursary holders. professional fields. Improved health service delivery in the Province. 7.1.6 Awarding of Number of learnerships Learnerships awarded The Department, as a Improved health recruitment measure awards service delivery in learnerships in various health the Province. related training fields whereupon completion the learners are absorbed in the system 7.1.7 Marketing of Hospital profiles hospitals developed Development of Marketing Strategy. Updating of the Departmental Improved health service delivery in the Province. website. All hospital profiles to be posted on the Departmental website. Hospital newspapers and video/DVD clips to be played on hospital TV’s. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 36 7.2 GOAL: RETENTION OF HEALTH PROFESSIONALS Output Indicator Activity Outcomes 7.2.1 Rural Allowances Rural Allowances Implement Rural Allowances Health implemented equally to all equally to all Medical Professionals Medical Officers, Medical Officers, Medical Specialists, attracted, recruited Specialists, Dentists, Dentists, Registrars and and retained Registrars and Pharmacists. Pharmacists. 7.2.2 Cell Phone Allowance One cell phone at each institution for Health Professionals on call or standby. 7.2.3 Strengthening OSDs implemented Review current cell phone policy. Implement reviewed cell phone policy. Implement reviewed salary Health professionals attracted, recruited and retained Health Implementation of across all Health packages aligned to OSDs Professionals OSDs Categories. across all Health Categories. attracted, recruited and retained. 7.2.4 Infrastructures Improved infrastructures Improvement Implement hospitals revitalisation programmes. Purchase required equipment in the hospitals. 7.2.5 Staff Accommodation Fully furnished staff Conduct assessment on the Health Professionals attracted, recruited and retained. Health accommodation for Health existing staff Professionals Professionals. accommodation. attracted, recruited Compile a report with and retained. recommendations. Implementation of the recommendations. 7.2.6 Recreational facilities Increased number of Conduct an audit on the Health recreational facilities at existing recreational facilities Professionals the hospitals. at the hospitals. attracted, recruited Compile a report with and retained. recommendations. Implementation of the recommendations. 7.2.7 Hospital resource centres Fully equipped hospital resource centres. Establish fully equipped Health hospital resource centres Professionals with computers and clinical attracted, recruited reference material. and retained. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 37 Output Indicator 7.2.8 Strengthening Security Increased number of safe measures at the health facilities. health facilities. Activity Provide 24 hours of effective Outcomes Safety of personnel security and effective and property coverage of the facilities and ensured. premises. Maintain and record all occurrences in the occurrence register and pocket books. To conduct regular checks / patrolling duties around the premises as required. Guarding the premises against intrusion on unauthorised entries. Maintain a high standard of disciplines and smartness in appearance at all times. Palisade fence at all health facilities. Installation of surveillance cameras at sensitive points. Appointments of ground man to maintain the grounds in the institution. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 38 8. RECRUITMENT PLAN 8.1.1 HR PROJECTIONS AND COSTS Job Title Approved posts Filled Vacant Target 2012/13 Estimated Costs (2012/2013) R Target 2013/14 Medical Specialists 419 84 335 14 11,162,802 20 15,946,860 30 23,920,290 Medical Officers & Dentists 2931 619 1379 111 48,969,618 120 52,940,040 130 57,351,710 Professional Nurses 13217 7727 5490 253 44,096,635 260 45,316,700 270 47,059,650 Pharmacists 419 232 187 45 16,069,575 60 21,423,420 70 24,993,990 Allied Health Professionals 3210 1289 1921 115 13,909,135 130 15,723,370 170 20,561,330 EMS Practitioners 3035 1980 1055 25 2,081,850 40 3,330,960 50 4,163,700 Total 36039 22192 12914 563 136, 286, 615 630 Estimated Costs (2013/2014) R 154,681,350 Target 2014/15 720 Estimated Costs (2014/20150) R 178,050,670 ANALYSIS: The table above excludes projections for community service professionals and interns due to budget constraints, and implementation of containment measures for Limpopo Provincial Departments. In addition, the above figures exclude all the approved and filled posts for community service professionals and interns. Amendments will be made to the above table as and when the required budget is made available, possibly in the next financial year (s). RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 39 8.1.2 BURSARY PROJECTIONS AND COSTS Study field Baseline 2011/2012 Target 2012/2013 Cost Per Student Expenditure to be incurred (2012/2013) Target 2013/14 Cost Per Student Expenditure to be incurred (2013/2014) Target 2014/15 Cost Per Student Expenditure to be incurred (2014/2015) MBCHB 1248 138 R66,520 R9,179,760 150 R66,520 R9,978,000 150 R66,520 R9,978,000 Cuban Medical scholarship 198 25 R49,920 R1,248,000 25 R49,920 R1,248,000 35 R49,920 R1,248,000 BDS 99 15 R56,448 R846,720 20 R56,448 R1,128,960 20 R56,448 R1,128,960 Pharmacy 255 67 R49,613 R3,324,071 39 R49,613 R1,934,907 39 R49,613 R1,934,907 Occupational Therapy 62 10 R54,850 R548,500 10 R54,850 R548,500 10 R54,850 R548,500 Physiotherapy 69 14 R53,372 R747,208 10 R53,372 R533,720 10 R53,372 R533,720 Radiography 60 10 R46,856 R468,560 10 R46,856 R468,560 10 R46,856 R468,560 Dietetics 63 8 R54,574 R436,592 10 R54,574 R545,740 10 R54,574 R545,740 Speech and Hearing 96 6 R42,392 R254,352 10 R42,392 R423,920 10 R42,392 R423,920 Orthotic/prosth etic 22 0 R40,517 0 10 R40,517 R405,170 10 R40,517 R405,170 Clinical Engineering Dental Therapy 20 0 R43,859 0 10 R43,859 R438,590 10 R43,859 R438,590 11 2 R43,825 R87,650 10 R43,825 R438,250 10 R43,825 R438,250 Podiatry 20 1 R38,808 R38,808 10 R38,808 R388,080 10 R38,808 R388,080 RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 40 Study field Baseline 2011/12 Target 2012/13 Cost Per Student Expenditure to be incurred (2012/2013) Target 2013/2014 Cost Per Student Expenditure to be incurred (2013/2014) Target 2014/15 Cost Per Student Expenditure to be incurred (2014/2015) Optometry 36 0 R54,740 0 4 R54,740 R218,960 4 R54,740 R218,960 M.A Clinical Psychology 34 8 R45,754 R366,032 8 R45,754 R366,032 8 R45,754 R366,032 Nutrition 16 21 R27,629 R580,209 4 R27,629 R110,516 4 R27,629 R110,516 325 - 340 - TOTAL 2309 R18,126,462 R19, 175, 905 350 - R19,175,905 The estimated expenditure in the table above is only for new intake and it excludes budget for maintenance of the existing bursary holders. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 41 8.1.3 INFRASTRUCTURE DEVELOPMENT / AND OR IMPROVEMENTS: PROJECT NAME Thabamoopo Hospital Thabamoopo Hospital MUNICIPALITY / REGION TYPE OF INFRASTRUCTURE PROJECT DESCRIPTION Capricorn Hospital Specialised Construction water supply lines and Reservoir, parking areas, and related works Capricorn Hospital - Specialised TOTAL PROJECT COST R,000 MTEF FORWARD ESTIMATES 2012/2013 R,000 2013/2014 R,000 2014/2015 R,000 1 500 500 0 0 Security ward 3 086 182 0 0 3 840 361 0 0 Thabamoopo Hospital Capricorn Hospital - Specialised Staff accommodation, Kiosk, Pharmacy, Halfway House Thabamoopo Hospital Capricorn Hospital - Specialised Construction of medical and geriatric ward 17 024 1 280 300 0 Capricorn Hospital - Specialised Construction of kitchen and dining Hall 18 976 1 311 0 0 Thabamoopo Hospital Capricorn Hospital - Specialised Transport Control 10 000 4 000 3 000 1 000 Thabamoopo Hospital Capricorn Hospital - Specialised Construction of Health Support 8 700 4 000 2 000 Thabamoopo Hospital Capricorn Hospital - Specialised Construction of male acute ward 18 194 1 523 0 0 Thabamoopo Hospital Capricorn Hospital - Specialised Construction of the female acute ward 9 731 1 000 0 0 Thabamoopo Hospital Capricorn Hospital - Specialised Construction Substance abuse and Adolescent ward 5 206 1 347 395 0 28 517 9 008 0 0 5 900 1 090 0 0 Thabamoopo Hospital WF Knobel Hospital Enabling Capricorn Hospital - District WF Knobel Theatre Complex Enabling Works Program Zebediela Hospital Capricorn Mortuary New Hospital M2 Mortuary Pietersburg Hospital Capricorn Hospital - Central New Dental Unit and Clinical Psychology Unit 0 0 6 000 9 500 Mankweng Hospital Capricorn Hospital - Central New Spinal Unit 0 0 6 000 15 500 Seshego Hospital Capricorn Hospital - District New Hospital M2 Mortuary and Theatre Chiller Plant 0 0 4 000 3 000 RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 42 MUNICIPALITY / REGION TYPE OF INFRASTRUCTURE PROJECT DESCRIPTION Capricorn Accommodation Hospital Staff Accommodation (10 single rooms) Zebediela Hospital Capricorn Accommodation Zebediela Hospital Capricorn PROJECT NAME WF Knobel Hospital Letaba Hospital Mopani 2013/2014 R,000 2014/2015 R,000 4 720 800 0 0 Hospital Staff Accommodation (10 single rooms) 5 165 800 0 0 Hospital - District Zebediela Hospital Roof Renovation 1 480 226 0 0 Hospital - Regional A2. Construction of Gynaecology ward and orthotic & prosthetic workshop, extension to nursing college, renovations to nursing residence, and staff housing 37 595 1 912 500 0 15 000 41 598 1 000 0 22 000 0 20 000 0 24 000 0 2 000 0 42 000 0 23 000 19 000 Letaba Hospital Mopani Hospital - Regional Letaba Hospital Mopani Hospital - Regional Upgrading of Existing Administration and Psychiatric Ward Letaba Hospital Maphuta Malatjie Hospital Maphuta Malatjie Hospital Maphuta Malatjie Hospital Maphuta Malatjie Hospital MTEF FORWARD ESTIMATES 2012/2013 R,000 A3. Demolish existing maternity and construct new maternity and external covered walkways new victim empowerment centre Letaba Hospital TOTAL PROJECT COST R,000 Workshop, 48 hours Water Standby Storage & Mechanical Works Upgrading of medical records room and linen store Mopani Hospital - Regional Mopani Hospital - Regional Mopani Hospital - District Demolition of existing buildings and stores 34 415 417 0 0 Mopani Hospital - District Construction of OPD, Casualty, XRay 63 400 0 25 000 25 000 24 275 1 715 745 0 29 061 3 665 200 0 Mopani Hospital - District Mopani Hospital - District Final Account for Construction of Administration, Gateway Clinic and external works Construction of Transport Control, Workshop, Recreational facility, Kitchen upgrade. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 43 PROJECT NAME Maphuta Malatjie Hospital Dr CN Phatudi Hospita Enablingl Nkhensani Hospital Letaba hospital Ga-Kgapane Hospital TYPE OF INFRASTRUCTURE PROJECT DESCRIPTION Hospital - District Construction of Resource Center Mopani Hospital - District Dr C N Phatudi OPD, X-ray and Pharmacy Enabling Works Program Mopani Hospital - District Mopani Hospital - Regional MUNICIPALITY / REGION Mopani Mopani Hospital - District Ga-Kgapane Hospital Mopani Hospital - District Sekororo Hospital Mopani Hospital - District Mopani Hospital - District Kgapane Hospital Mopani Accommodation Old Nkhensani Hospital Mopani Accommodation Letaba Hospital Mopani Accommodation Van Velden Hospital Sekororo Hospital Mecklenburg Hospital Enabling St Ritas Hospita – Enablingl Matlala Hospital Enabling Philadelphia Hospital – Enabling Mopani Sekhukhune Sekhukhune MTEF FORWARD ESTIMATES TOTAL PROJECT COST R,000 2012/2013 R,000 2013/2014 R,000 2014/2015 R,000 1 000 0 1 000 0 16 273 10 360 12 000 0 Standby Generator 0 0 900 0 Theatre Chiller Plant 0 0 500 0 0 0 6 000 20 000 0 0 2 700 0 0 0 6 000 17 500 0 0 6 000 17 500 4 786 800 0 0 4 771 800 0 0 4 795 800 0 0 9 043 5 434 0 0 New Gate House/PatientVisitors' Center/Kiosk, OPD/Casualty/ Xray Complex, Stanby Generator and Theatre Chiller Plant New Maternity Complex; Medical Gas Plant Room New Maternity Complex; Hospital Compliant with Disabled Requirements Hospital Staff Accommodation (10 single rooms) Hospital Staff Accommodation (10 single rooms) Hospital Staff Accommodation (10 single rooms) Accommodation Hospital Staff Accommodation (20 single rooms) Hospital - District Mecklenburg OPD, X-Ray, Casualty & Pharmacy Enabling Works Program 36 035 14 651 6 000 0 Hospital - Regional St Ritas Pharmacy Upgrade Enabling Works Program 10 247 6 612 6 000 0 21 241 3 223 1 874 0 37 798 10 819 12 000 0 Sekhukhune Hospital - District Sekhukhune Hospital - Regional Matlala OPD, XRay, Casualty & Pharmacy Enabling Works Program Philadelphia OPD, X-Ray, Casualty Enabling Works Program RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 44 MUNICIPALITY / REGION TYPE OF INFRASTRUCTURE PROJECT DESCRIPTION Dilokong Hospital Sekhukhune Accommodation Hospital Staff Accommodation (10 single rooms) Jane Furse Hospital Sekhukhune Accommodation Philadelphia Hospital Sekhukhune PROJECT NAME MTEF FORWARD ESTIMATES TOTAL PROJECT COST R,000 2012/2013 R,000 2013/2014 R,000 2014/2015 R,000 4 797 800 0 0 Hospital Staff Accommodation (10 single rooms) 4 720 800 0 0 Accommodation Hospital Staff Accommodation (10 single rooms) 4 747 800 0 0 Sekhukhune Community Health Centre New Community Health Centre 65 155 400 0 0 Sekhukhune Ambulance base New Emergency Medical Service Station 5 700 4 200 0 0 Philadelphia Hospital Sekhukhune Hospital - Regional Renovation of Staff Accommodation 0 0 4 000 7 000 Mecklenburg Hospital Sekhukhune Hospital - District Concrete Palisade Fence 0 0 2 900 0 Elim Hospital Enabling Vhembe Hospital – District 5 281 547 0 0 Tshilidzini Hospital Vhembe Hospital - Regional 0 0 4 000 9 480 Louis Trichardt Hospital Vhembe Hospital - District New Theatre Block and Upgrade Casualty 0 0 2 000 18 000 Malamulele Hospital Vhembe Accommodation Hospital Staff Accommodation (10 single rooms) 4 876 800 0 0 Louis Trichardt Hospital Vhembe Accommodation Hospital Staff Accommodation (10 single rooms) 5 036 800 0 0 Donald Fraser Hospital Vhembe Accommodation Hospital Staff Accommodation (10 single rooms) 4 772 800 0 0 Vhembe Hospital - District Boilers Upgrade 16 624 4 207 0 0 57 500 11 225 0 0 160 000 60 372 50 473 32 527 25 385 14 587 5 000 0 HC Boshoff New Health Centre Bosele EMS Elim Hospital Boilers Thabazimbi Hospital Waterberg Hospital - District Waterberg Hospital - District Waterberg Hospital - District Thabazimbi Hospital George Masebe Hospital Enabling Elim Hospital Theatre - Enabling Works Program Replacement of Psychiatric Ward gutted by fire OPD, Casualty, Xray, Pharmacy and ARV Clinic and administration block Construction of maternity, wards and theatre, linen bank ,kitchen, medical waste and ring road George Masebe Maternity &Theatre Enabling Works Program RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 45 MTEF FORWARD ESTIMATES PROJECT NAME Voortrekker Hospital – Enabling MUNICIPALITY / REGION PROJECT DESCRIPTION Hospital - District Voortrekker OPD, X-Ray, Casualty & Pharmacy Enabling Works Program 2012/2013 R,000 2013/2014 R,000 2014/2015 R,000 32 524 14 615 5 000 0 Hospital - Regional Mokopane Theatre Complex Enabling Works Program 37 500 9 158 2 000 0 Waterberg Hospital - District New Health Support, New Admin Block, New Gateway Clinic; Re-organization of Casualty/OPD 0 0 6 000 20 000 Waterberg Hospital - District New Wards, New Gateway Clinic, Upgrade Casualty 0 0 6 000 22 313 Waterberg Hospital - Regional New Psychiatric Ward 0 0 6 000 7 000 Waterberg Hospital - District Replacement of Xray Building at an optimal location according to health flow 0 0 4 000 3 400 Waterberg Hospital - District Standby Generator 0 0 400 0 Waterberg Accommodation Hospital Staff Accommodation (10 single rooms) 5 085 800 0 0 Waterberg Accommodation Hospital Staff Accommodation (10 single rooms) 4 720 800 0 0 Waterberg Hospital - Specialised FH Odendaal Hospital TB MDR Units 44 201 6 000 0 0 Waterberg Hospital - District Upgrade Casualty/OPD, New Laboratory, 0 0 6 000 15 000 - - - 1,068,397 261,945 258,887 262,720 Waterberg Mokopane Hospital – Enabling TYPE OF INFRASTRUCTURE Waterberg F.H. Odendaal: George Masebe Hospital Mokopane Hospital W.F. Knobel Hospital Voortrekker Hospital George Masebe Hospital Voortrekker Hospital FH Odendaal Hospital TB MDR Ellisras Hospital TOTAL TOTAL PROJECT COST R,000 RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 46 9. MONITORING AND EVALUATION 9.1 The Recruitment and Retention Strategy will be monitored and evaluated by all stakeholders listed below: DESIGNATION BRANCH / DIVISION 1. Senior General Manager Corporate Services 2. Senior General Manager Health Branch 3. Chief Financial Officer Finance 4. General Manager Human Resource Management and Development 5. General Manger Budget 6. Senior Manager Human Resource Development 7. Senior Manager Human Resource Management 8. Senior Manager Human Resource Planning, Research & Product Development 9. Senior Manager Security 10. Infrastructure Development Senior Manager 11. Senior Manager OD & Efficiency 12. Senior Manager Labour Relations 13. Senior Manager Risk Management 14. Senior Manager Strategic Planning 15. Head of Monitoring and Monitoring and Evaluation Evaluation 9.2. Quarterly and Annual Reports will serve as a means of verification. Additionally, efforts to address any deviations will be identified, and where necessary actions for rectification will need to be taken. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 47 10. IMPLEMENTATION PLAN NUMBER OF POSTS TO BE FILLED PRIORITY KEY EXPECTED INERVENTIONS ACTIVITIES OUTCOMES 1. To Strengthen Recruitment Of Health Professionals in the Department. A dvertisement of posts in Improved the: -Print media, such as newspapers, medical journals, Health -Electronic media such as online recruitment and radios INDICATORS Y1 Y2 Y3 Y4 2011/2012 2012/2013 2013/2014 2014/2015 RESPONSIBILITY Number of Care posts advertised - 563 630 720 SENIOR MANAGER: Service Delivery in print and Human Resource in the Province. electronic Management media, and filled. -Open advertisement for recruitment of qualifying Health Professionals. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 48 REQUIRED BUDGET PRIORITY KEY INERVENTIONS 2. To Award Bursaries to students, to ACTIVITIES Review the Departmental Bursary Policy to bind Bursary Holders study Health related Careers. 3. To Market Hospitals EXPECTED OUTCOMES Improved Health Y1 Y2 Y3 Y4 2011/2012 2012/2013 2013/2014 2014/2015 Care bursaries Service Delivery awarded. in the Province. website. Health Improved - 18 126 462 19 175 905 19 175 905 SENIOR MANAGER: Human Resource Development Updated Care Service Delivery Departmental - 0 Website. in the Province. profiles on the Hospital Profiles Departmental website. posted on the Departmental Playing Hospitals RESPONSIBILITY Number of Implementation of the reviewed Policy. Updating of Departmental Posting all Hospital INDICATORS website. newspapers and video / DVD clips on Hospital’s Video / DVD TVs. clips played on Hospitals. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 49 0 0 SENIOR MANAGER: Communications PRIORITY KEY EXPECTED INERVENTIONS ACTIVITIES OUTCOMES 4. Infrastructures INDICATORS Implement Hospital Improved Development Revitalisation project in Health (Funded by six Hospitals Service Delivery revitalisation National) (Jane Furse, in the Province. projects REQUIRED BUDGET Y1 Y2 Y3 Y4 2011/2012 2012/2013 2013/2014 2014/2015 R310, 211,000 R399, 286,000 RESPONSIBILITY Number of Care Nkhensani,Letaba, Hospital - R1, 193,000 SENIOR MANAGER: Revitalisation Programme implemented. Maphutha Malatji,Thabamoopo & Thabazimbi). 5. Staff Accommodation Conduct assessment on Improved the Health existing staff accommodation. Assessment on Care the existing staff Service Delivery accommodation in the Province. conducted, and Compile a report with recommendatio recommendations. ns - R261,945,000 R258,887,000 Implemented. Implementation of recommendations. the Number of staff accommodation s built. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 50 R262,720,000 SENIOR MANAGER: Physical Facilities PRIORITY KEY EXPECTED INERVENTIONS ACTIVITIES OUTCOMES 24 hours 6. Strengthen Security Provide Measures at the effective Health facilities. effective coverage of the Service Delivery security and facilities and premises in the Province. effective security of and Improved INDICATORS Health REQUIRED BUDGET Y1 Y2 Y3 Y4 2011/2012 2012/2013 2013/2014 2014/2015 24 hours of Care effective - R235, 244,000 R242,301,320 coverage of the Maintain and record all facilities and occurrences the premises occurrence register and provided. in pocket books. All occurrences Conduct regular checks / maintained and patrolling duties around recorded in the the premises as required. occurrence register and Guarding the premises against intrusion pocket books. on unauthorised entries. Regular checks / patrolling Maintain a high standard RESPONSIBILITY duties around RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 51 R249,570,360 SENIOR MANAGER: Security Services of disciplines and the premises smartness in appearance conducted as at all times. required. Palisade fence at all Premises Health facilities. guarded against intrusion on Installation of surveillance unauthorised cameras entries. at sensitive points. Palisade fence built at all Health facilities. Surveillance cameras installed at sensitive points. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 52 11. FINACIAL IMPLICATIONS This strategy will not be fully implemented due to financial constraints, and cost cutting measures which must be implemented by the Department to curb spending as required by the National and Provincial Treasury. In addition, amendments to this strategy will be made as and when national and provincial policies are reviewed or when new policies are developed. The Department needs the funds (estimates) indicated in the table below to fully implement this strategy: Appointments for Awarding of Bursaries Infrastructure Health Professionals 2011/12-2013/14 Development 2011/12-2013/14 R4,624,012,000 2011/12-2013/14 R447,320,502 R668,860,000 Additionally, the Department anticipates spending the budget reflected in the table below for partial implementation of this strategy: Appointments for Awarding of Bursaries Infrastructure Health Professionals 2011/12-2013/14 Development 2011/12-2013/14 R469,018,635 2011/12-2013/14 R56,478,272 R547,104,000 GAP (DEFICIT) TO FULLY IMPLEMNT THE STRATEGY: Appointments for Awarding of Bursaries Infrastructure Health Professionals 2011/12-2013/14 Development 2011/12-2013/14 R4,154,993,365 2011/12-2013/14 R390,842,230 R121,756,000 RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 53 12. IMPACT OF THE RECRUITMENT AND RETENTION STRATEGY ON SERVICE DELIVERY. The revised strategy due to financial constraints will have the following impact: 12.1 Transformation and modernisation of infrastructure and equipment at health institutions may not be achieved; 12.2 Management systems, structures and processes may be affected; 12.3 Inadequate staff accommodation at health institutions which may result in high staff turnover; 12.4 Health Professionals’ skills / competencies may not be achieved as planned in terms of the Human Resource Development Strategy; 12.5 Number of posts to be filled in terms of Human Resource Plan may not be achieved, this might result into workload, eventually into burnouts and employee stress; 12.6 Patients waiting time at the health institutions will remain a challenge; and 12.7 High staff turnover rate will remain a challenge. RECRUITMENT AND RETENTION STRATEGY FOR HEALTH PROFESSIONALS Page 54
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