Effective and Efficient: Designing a User Interface that Encourages

SLA San Diego Fall Seminar
Round Table Discussion
“Effective and Efficient: Designing a User Interface that Encourages Learning”
Jamie Lin, September 2016
The Current Website (before redesign)
The LibraryU page
houses Research
Guides, Tutorials,
and Webinar
recordings.
It’s organized by
general topic:
Foundations,
Getting Started,
Research
Essentials
It’s not bad, but
it’s not dynamic,
and it’s organized
by librarians for
librarians.
Questions
• How do our students/patrons ask for information?
• Let’s design the page so that it addresses the questions they ask us, instead of
organizing it by things we think they should know.
• User behavior on the website. Do they click the links? How many
times will they click to get to a resource?
• Maximum two clicks to find most tutorials. Common questions and their
related tutorials will appear immediately. Require zero clicks.
• Location of and navigation to content
• Keep webinar content separate?
• Include a list of all tutorials
The Plan –
• LibraryU (tutorials) website redesign and new information literacy
modules, Q3 & Q4 2016.
• The new tutorials page will include a new series of instructional
modules that will cover the vast majority of questions we receive.
• Modular structure allows for easy customization of content for different
courses.
• Full Tutorials (made of several modules) include:
• “How Do I Begin?”
• “Help! Need Article”
• “The Research Process”
Add some text to
show that these
are tutorials
Add technical
help section
Tutorials
IS SOMETHING NOT WORKING?
(Technical Help Section)
Most Common Issues
Tutorials
How Do I…?
Start My Research
Search and Find
Get Better Results
I don’t understand
my assignment.
How do I use the
library?
Help! Need article(s)
Can I use the
internet for my
research?
I can’t find anything
on my topic.
How do I choose
keywords?
Save and Organize
Write and Cite
What Is…?
View All Tutorials
Webinars
Search
Tutorials
How do I start my research?
How Do I…?
Start my research
How Do I Begin?
The Research Process
Research, Keywords, Databases: An
Overview
How do I begin?
Choosing Keywords
Search and Find
Get Better Results
Save and Organize
Write and Cite
What Is…?
View All Tutorials
Search
How do I choose
keywords?
How do I use the
library?
How do I know what
I should write
about?
Tutorials
How do I search and find…
How Do I…?
Start my research
Search and Find
Help! Need Article
How to Search For and Identify Original
Research
Database Search Tips
Internet Research
Get Better Results
Save and Organize
Write and Cite
What Is…?
View All Tutorials
Search
How do I find an
article?
How do I search for
original research?
How do I find an
ebook?
Tutorials
How do I get better results?
How Do I…?
Start my research
Find
Get Better Results
Choosing Articles & Revising Results
Evaluating Sources
How to Read a Scholarly Article
Boolean Operators
Using Database subject headings
Truncation
Literature Reviews
Save and Organize
Write and Cite
What Is…?
View All Tutorials
Search
I’m not finding
anything on my
topic.
How do I read a
scholarly article?
Choosing articles
and revising results
Tutorials
Writing Center Resources
How Do I…?
Start my research
Find
Get Better Results
Save and Organize
Format Paper
Saving , Organizing, and Citing Research
Write and Cite
Link to Writing Center external site
What Is…?
View All Tutorials
Search
How to write a good
discussion post.
Pick a Topic
Cite in APA
What Is…
Tutorials
How Do I…?
What Is…?
Primary and Secondary Resources
Scholarly, Popular, Credible Resources
A Digital Library
Subjective and Objective Statements
Factual and Analytical Information
A Digital Library
Quick N Dirty – needs a new title
View All Tutorials
Search
Scholarly, Popular,
and Credible
Research, Keywords,
and Databases: An
Overview
Primary and
Secondary Sources
LibraryU tutorial page redesign in progress
Play this video to
see an example of
what the new
tutorial page will
look like.
Tutorial Creation Philosophy
• Engaging – Students will click on one embedded link. If it is boring,
they will not watch anything else.
• Interactive – Students answer questions, choose their path, library
will explore adding assessment at end of tutorials.
• Adaptive – Format allows for students to go from one tutorial to the
next, choosing what topics they want to explore.
Information Literacy Module: “How Do I Begin?”
Interactive, Adaptive
LEGEND
New Tutorial
Umbrella
Main
Sections
New Content
Modules
Pre-Existing
Resources
Modules connect to each other
HELP! Need Article
I have a research topic, but need
held finding scholarly articles
Have citation, need
specific article
My search results suck.
(The Research Blues)
How Do I Begin?
?? Please contact Jamie Lin
[email protected]