Registering a New Voter
Registering a New Voter
Table of Contents
Understanding the Voter Registration Screen
3
Key Line
4
Residence Tab
5
Registration Tab
6
Absentee Tab – UOCAVA Voters
7
Save the Voter Record
8
Addendums
A: Voter Has Multiple Records
9
B: Handling CDOR, CDPHE and CDOC Screens
10
C. How to Use Voter Registration’s Move Date Field
12
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Registering a New Voter
Understanding the Voter Registration Screen
A great deal of information is contained within a voter record. This page will help you to
understand what all of this information means.
A. Key Line - This section displays:
Voter ID – this is the unique number assigned by SCORE to each voter record
Last Name, First Name, MI – Voter’s last name, first name, and middle initial or name
Suffix – Jr., Sr., II, III, IV
Birth Date, Age, Gender, Driver’s License # and the last four of the voter’s SSN (if provided)
B. Residence - This section displays:
The voter’s Residence Address, Mailing Address and Ballot Address - as well as their Precinct and
Split (if the address is valid)
Current County
C. Registration - This section displays:
The voter’s Party affiliation and the Date they affiliated with their current party
The Transaction Source is the source of the most currently received document
The voter’s Status and Status Reason
The Move Date is the day the voter moved to a new residential address
The County Reg Date is the day the voter registered with the county
The Effective Date of the voter registration application or change of registration information
that affects voter eligibility (residence address, affiliation or status)
D. Document Image - This section displays the voter’s scanned images and captured signature
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Registering a New Voter
At this point you have performed the following:
 Conducted a voter search and was unable to find an existing voter record
Registering a New Voter
1. Click Voter Registration from the
main SCORE screen
2. Select New in the upper left corner
Key Line
3. Enter the voter’s information on the
Key Line starting with Last Name
(as seen below).
4. VERY IMPORTANT: Required to use
the TAB key through all key line fields
so the system can initiate the
verification check through all Colorado
agencies and duplicate checks. The
TAB key should also be used as you
enter information throughout the
entire screen.
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Registering a New Voter
5. Pay close attention to the message that appears after SCORE performs a systems check through all
Colorado agencies. Choose from one of the following messages:
IF
THEN
The message in the upper left corner reads:
System has performed CDOR, CDPHE,
CDOC, and duplicate checks on the entered
data
Proceed to Step 6
The Duplicate Voter screen appears and the
voter is already registered
Highlight the voter record that meets minimum
matching criteria and click SELECT
Select RE-REGISTER if the voter record is Cancelled
IF you receive a message indicating the voter record
is Cancelled and it is the only existing record for that
voter, click RE-REGISTER and the OK button to
confirm the voter has submitted an updated
registration.
Proceed to Step 6
The Duplicate Voter screen appears and there is
not a voter match
Select NO MATCH and proceed to Step 6
The voter has multiple voter records
Refer to the Addendum A on page 9
The CDOR, CDOC or CDPHE Verification
screen appears
Refer to the Addendum B on page 10
Residence tab
6. Click the Voter Initiated radio button
7. Enter the voter’s Residence Address:
A.
House #
B.
Pre-Direction (if applicable)
C.
Street Name,
D.
Street Type, and
E.
Unit Type and Number
(if applicable)
TIP: City and Zip Code auto -populate if
you place the cursor in the Post Dir field
and tab through to the County field
SCORE does not accept the address:
Research the Address Library and other resource tools (i.e. Assessor’s website, USPS, etc)
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Registering a New Voter
8. Enter the voter’s previous address if provided by
clicking on the Prev Registration tab.
9. Enter the Mailing Address, if a mailing address
was provided and it’s different than the
residential address
10. Enter the Ballot Address, if the voter provided a
third address where the ballot is to be mailed.
This field is for both domestic and UOCAVA
international addresses
Registration tab
11. Enter Party and verify the Affiliation Date is
Today’s Date.
[If received by mail, use the Postmark or Received
Date]
12. Use the drop-down arrow to select the applicable
Transaction Source
13. Ensure the Status is A – Active
[Status Reason will default to 2DP - 20 Day
Period for a new registration]
14. Select the US Citizen checkbox
15. Enter the Move Date
[More details on page 12, Addendum C]
16. Verify the County Reg Date and the
Effective Date are Today’s Date.
[If received by mail, use the Postmark or
Received Date .If received from CDOR or
OLVR, use the Submitted Date]
17. Click the Contacts tab and enter the phone
number and/or email address, if provided
Important Note: If the voter requested email
notifications:
 Checkmark the Receive Email
Communication box
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Registering a New Voter
Absentee tab – UOCAVA Voters Only
UOCAVA voters must be flagged, if you haven’t already done so
18. Click the Absentee tab
19. Place a checkmark in the UOCAVA box
20. Select the UOCAVA Type
21. Absentee requests are only created for
UOCAVA voters who request their ballot
sent by a method other than mail. Choose
from one of the following scenarios:
IF
THEN
The UOCAVA voter had a ballot address
The ballot address should have been
entered in the Ballot field. Do not setup
an absentee request. Skip to Step 24.
The UOCAVA voter requests their ballot sent by a
method other than mail
Proceed to the next step to setup a Date
Range Absentee request
22. Click the Add button
23. Setup a PMIV Date Range Request
A. Select Date Range Absentee for
Absentee Type
B. Enter the applicable date in the From
field
C. Place a checkmark in the PMIV box
[The To fields auto fills 150 years in
the future]
D. Select the applicable Absentee
Application Source
E. Select the applicable Issue Method
Note: SCORE properly checkmarks
the Residential or Mailing Address
box. Do not uncheck or change the
default.
F. Choose ONE per the voter’s request:
Enter an email address or fax#.
G. Select the button applicable to the
situation: Print Now or Print Later
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Registering a New Voter
Save the Voter Record
24. Click the Save button at the top of
the screen and Active Ballot will
appear below the Residential
section (during the election cycle)
25. Write the Voter ID# displayed in
GREEN in the upper left corner of
the SCORE screen on the
registration document (in the
upper right corner)
26. If issuing a mail ballot, refer to the
Issuing and Replacing a Mail
Ballot Instructions OR VSPC
Instructions, depending on the
situation.
If issuing an In-person DRE Ballot
or an In-person Paper Ballot, refer
to the VSPC Instructions.
Always click the
button before exiting the voter
record and accessing another
module.
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Registering a New Voter
ADDENDUM A
Voter Has Multiple Voter Records
SCENARIO
SELECT
Active
Cancelled
Inactive
Cancelled
Inactive record
Incomplete
Cancelled
Incomplete record
Active
Cancelled
Inactive
Cancelled
Combination of Active, Inactive and
Incomplete
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Active record
Active record
Record with most recent
County Reg Date
Active record
Registering a New Voter
ADDENDUM B
Handling CDOR, CDPHE and CDOC screens
CDOR – Colorado Department of Revenue
The CDOR Verification screen
appears
o
Compare the information on the CDOR Verification voter line to
each field entered on the Key Line.
o
(Most Common) Look at the registration form and verify the correct
spelling of the voter’s full name. Did the voter’s Last name
change? If the last name changed, it is still a voter match provided
all other minimum matching criteria exists
o
Verify Date of Birth, DL and SSN numbers were entered accurately.
If the DL was entered correctly and it is being used by another voter,
go into each voter record to view scanned images or CDOR Search
to resolve the discrepancy
o
Correct typos on the Key Line, if applicable. Then tab beyond the
SSN field again to initiate another SCORE check
o
Go back to page 5 if the issue has been resolved
If the issue has not been resolved, conduct further research. You will
not be able to save the record until you have resolved the issue
CDPHE – Colorado Department of Health
The CDPHE screen appears
and the record is not a match
The CDPHE screen appears
and the record is a match
o
Click NO MATCH
o
Go back to page 5 to continue processing the voter
o
Research the validity of the cancellation
o
An individual who was cancelled because of a CDPHE match that
he/she believes was erroneous has 2 options: The person can go in
person, present ID and explain that the match was an error; or the
person can send a signed statement that includes their name,
residential address and date of birth and that explains the error. If
the elector does either, he or she is reinstated.
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Registering a New Voter
CDOC – Colorado Department of Corrections
The CDOC screen appears and the
record is not a match
o
Click NO MATCH
o
Go back to page 5 to continue processing the
voter
The CDOC screen appears and the
record is a match and the voter states s/he is
on probation
The voter is eligible to vote
The CDOC screen appears and the
record is a match and the voter states s/he is
on parole
The voter is not eligible to vote.
The CDOC screen appears and the voter claims
that s/he:
 Was cancelled in error
 Is not currently serving a sentence or
confinement for a felony conviction
 Is not serving a sentence of parole for a
felony conviction
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o
Go back to page 5 and continue processing the
voter
o
Cancel the voter’s record
o
Do not issue a regular ballot; however you can
issue a provisional ballot if the voter still insists on
casting a ballot
o
Have the voter fill out the Reinstatement Form –
CDOC Match (Form #180) on Clerks’ Corner
under SOS Approved Forms.
Registering a New Voter
ADDENDUM C
How to use Voter Registration’s Move Date Field
The Move Date field is now available in Voter Registration. Enter the date provided by the voter.
Not all voters provide complete Move Date information. In this circumstance, enter a Move Date
following the guidance below.

If the voter does not supply a Move Date and is a new record in the state:
o Enter the Effective Date in the Move Date field.

If the voter supplies a Move Date that is only a year:
o Enter the 1st day of the month you are keying in the document and the voter
supplied year.
Example: Voter writes “2012” and you’re keying it on March 17, 2014. Enter
03/01/2012 in the Move Date field.

If the voter supplies a Move Date that is only a month and year:
o Enter the 1st day of the month provided and the year supplied by the voter.
Example: Voter writes “June 2013” and you’re keying it on March 17, 2014. Enter
06/01/2013 in the Move Date field.

If the voter does not supply a Move Date and a change is being made to their residence
address:
o Enter the Effective Date in the Move Date field.

If the voter is updating their voter record, but does not change their residence address
and does not supply a Move Date:
o If there is an existing date in the Move Date field, do not change the date.
o If the field is blank, do not enter a date in the Move Date field.

If the voter is updating their voter record, does not change their residence address, but
does supply a Move Date:
o If there is an existing date in the Move Date field, do not change the date.
o If the field is blank, enter the supplied move date in the Move Date field.
NOTE: Move Date does not drive any functionality in SCORE, but all data available on
registration and change forms should be entered in SCORE.
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