Judgment and Decision Making [Instructor Name] [Class and Section Number] Overview • • • • • Introduction What is a Rational Decision? Biases in Decision Making Contemporary Developments Fixing Our Decision Making Introduction Bounded Rationality – Cognitive limitations prevent humans from being fully rational Biases – Mistakes that influence judgment Overview • • • • • Introduction What is a Rational Decision? Biases in Decision Making Contemporary Developments Fixing Our Decision Making What is a Rational Decision? What is a Rational Decision? Rational Decision Making Define the problem Identify criteria necessary to judge Weigh the criteria Generate alternatives Rate each alternative Compute optimal decision Overview • • • • • Introduction What is a Rational Decision? Biases in Decision Making Contemporary Developments Fixing Our Decision Making Biases: Overconfidence Overconfidence - The bias to have greater confidence in your judgment than is warranted based on a rational assessment. Biases: Anchoring Anchoring – The bias to be affected by an initial anchor, even if the anchor is arbitrary, and to insufficiently adjust our judgments away from it. 10 – 100 – 200? The size of your anchor does matter. Biases: Framing Framing - The bias to be systematically affected by the way in which information is presented. Positive or negative? Influence of frame Biases in Decision Making Overview • • • • • Introduction What is a Rational Decision? Biases in Decision Making Contemporary Developments Fixing Our Decision Making Contemporary Developments Bounded Willpower – We give greater weight to present concerns over future ones. Contemporary Developments Bounded Self-interest – Our own behavior is influenced because we care about the outcomes of others. Contemporary Developments Bounded Ethicality – Our ethics are limited in ways that we don’t realize. Bounded Awareness – There is a broad array of focusing failures that affect our judgments. Overview • • • • • Introduction What is a Rational Decision? Biases in Decision Making Contemporary Developments Fixing Our Decision Making Fixing Our Decision Making System 1 System 2 Fixing Our Decision Making Fixing Our Decision Making 4.25% 99.98% Appendix A: Problem 1 1. 2. 3. 4. Year Harvard was founded Value of Yale University’s endowment (2010) # of acres of housing at UT (2013) Nobel prizes won by UC Berkley’s faculty, alumni, and researchers (2013) 5. # of undergraduates at Northwestern Univ. (2013) Appendix A: Problem 1 6. Pulitzer prizes won by faculty and alumni of Boston University (2013) 7. 2012-2013 annual budget for U PENN 8. # of academic staff members at Carnegie Mellon University (2013) 9. # of postgraduate students at Massachusetts Institute of Technology (2013) 10. # of colleges and universities in Boston area Appendix A: Problem 1 1. 2. 3. 4. 5. 1636 19.4 billion 1,438.5 71 8,425 6. 7. 8. 9. 10. 22 6.007 billion 1,423 6,510 52 Appendix B: Problem 2 • > 10 in 1000 firms? • _______ in 1,000 Big Four clients have significant executive-level management fraud Appendix C: Problem 3 • Program A – 200 people saved • Program B – 1/3 probability 600 people saved – 2/3 probability 0 saved Appendix C: Problem 3 • Program C – 400 people will die • Program D – 1/3 probability 600 people saved – 2/3 probability 0 saved Photo Attribution Slide 1 Slide 3 Slide 5 Slide 6 Slide 8 Slide 10 Slide 11 Slide 13 Slide 15 Slide 17 Slide 18 Photo Credit: koocbor https://www.flickr.com/photos/30451996@N00/4420042160/ https://creativecommons.org/licenses/by-sa/2.0/ Photo Credit: The Shopping Sherpa https://www.flickr.com/photos/49333775@N00/5366688138/ https://creativecommons.org/licenses/by-nd/2.0/ Photo Credit: T|ng~ https://www.flickr.com/photos/14770238@N07/2046402311/ https://creativecommons.org/licenses/by-nc-nd/2.0 Photo Credit: jcf https://www.flickr.com/photos/51035709780@N01/2467667896/ https://creativecommons.org/licenses/by-sa/2.0/ Photo Credit: Kimli https://www.flickr.com/photos/36606530@N00/3072707268/ https://creativecommons.org/licenses/by-nc/2.0/ Photo Credit: Old Shoe Woman https://www.flickr.com/photos/83955435@N00/6023886/ https://creativecommons.org/licenses/by-nc-sa/2.0/ Photo Credit: emilykbecker https://www.flickr.com/photos/emilykbecker/5829019719 https://creativecommons.org/licenses/by-nc-nd/2.0/ Photo Credit: Charles H. Bennett http://commons.wikimedia.org/wiki/File:The_Ant_and_the_Grasshopper_by_Charles_H._Bennett.jpg http://commons.wikimedia.org/wiki/Public_domain Photo Credit: Suzi Edwards-Alexander https://www.flickr.com/photos/8810771@N07/3141342119/ https://creativecommons.org/licenses/by-nc-nd/2.0/ Photo Credit: Martin Whitmore https://www.flickr.com/photos/rustychainsaw/3064090492/in/photostream/ https://creativecommons.org/licenses/by-nc-sa/2.0/ Photo Credit: zampano!!! https://www.flickr.com/photos/20875074@N00/268351934/ https://creativecommons.org/licenses/by-nc-nd/2.0/
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