Volunteer HealthCentreReception
positiontitle: volunteer
Managercontact LanceHansen
information: [email protected]
Location: HealthCentreinNewWest
(40BegbieStreet)
Positiontype: Reception-Mondayevenings
Postingdate:April21,2017
Updated
Postingclosing Positionhasnoclosing
date: date
Position Ongoing
duration:
Servicearea: Multipleserviceareas
Statementofvolunteervalue:
AtHealthInitiativeforMen(HIM),volunteersplayanessentialroleinbringingourmissionand
visiontolife.Wevaluevolunteersfortheirrolesasambassadors,mentors,boarddirectors,
leaders,supporters,educators,advocates,andasmembersofthecommunityofgaymenand
othermenwhohavesexwithmen.AtHIM,wevaluetheuniquegiftsaswellasthepersonal
needsanddiversityofourvolunteersandembracethebenefitsofvolunteeringforpurposeful
personalgrowthandsocialconnection
Purposeoftheposition:
ThevolunteerreceptionistworksinHIM’shealthcentersettingandreceivesclinicclientsandrespondsto
inquiriesonthephone,viatheinternet,andfacetoface.Thevolunteerreceptionistisresponsiblefor
providinginformationregardingtheclinictothegeneralpublicandclients;providingadministrative
supporttothenurses,changeadvocates,andprofessionalcounselors.Thevolunteerreceptionistworks
aspartofateamasonecomponentofHIM’sintegratedservicesforgaymen,underthedirectsupervision
oftheClinicCoordinator/manager.Thisopportunitywillprovidevolunteerswithtraining,handson
experienceincommunityhealthpromotion,andon-goingappreciationactivitiesandevents.
Responsibilitiesandduties
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Greetvisitorstotheclinic
Answersthephoneandrespondstoemail
andwebinquiriesortakesmessagesas
necessary
Providesrelevantinformationorrefers
inquiriestoothermembersoftheteamas
appropriate
Schedulesclientappointmentsinthe
system
Maintainsfilingsystem
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Assistsinmaintenanceofresource
inventory,includingcondoms/lubeand
printresources
Maintainsacleanandinvitingreceptionandwaitingarea
Participateintrainings,regularsupervision,
andteammeetingsasrequired
Otherdutiesasrequired
AdheretoHIM’sconfidentialitypoliciesand
otherrelevantprogrampoliciesand
procedures
Preferredqualifications
Requiredqualifications
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Preferredqualifications
Abilitytocommunicateeffectivelywithgay
menfromanarrayofsocio-economicand
culturalbackgrounds
Agenuinepassionforworkingwiththegay
community
Abilitytoworkaspartofateam
Well-groundedunderstandingthe
importanceofconfidentiality
Abilityandwillingnesstoacceptandutilize
feedbackfromsupervision
AdheretoHIM’sconfidentialitypoliciesand
otherrelevantprogramandagencypolicies
andprocedures
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Priorreceptionandadministration
experience
Knowledgeandexperienceinproviding
sexualhealtheducationandinformation
Basiccomputerproficiency
Priorexperiencewithrecordkeeping
Commitmentexpected
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4hourshiftonceperweek(4:00pm–9:00pm)
Clinichours:MondayandWednesday4:00-9:00
6monthsminimumcommitmentpreferred
Training
TrainingprovidedbyHIM
• Orientationtopositonandrole
• HIMinstitute
• Additionaltrainingifrequired/requested.
Othertrainingyoumightbring
• Firstaidcertification
• Specificfiling/administrativetraining
Otherdetails