MEMORANDUM Date Our reference Page 31 May 2011 File no.:11-6069 1(9) Consumer Markets Department Karin Fransén +46 (0)8-678 57 81 [email protected] Summary of ‘Follow-up of the Government’s Broadband Strategy, 2011’ Assignment The Swedish Government has assigned PTS to follow up the objectives and action areas contained in the Government’s Broadband Strategy for Sweden1, using the indicators that the Agency presented in the report entitled ‘PTS’s Proposed Indicators for Following up the Broadband Strategy’ as a point of departure. This follow-up shall include an analysis of how access to the IT infrastructure will develop considering technical and market trends. Method The follow-up of the Government’s Broadband Strategy is based on use of a number of indicators, divided between the five action areas contained in the Strategy: Broadband throughout the Country, Functioning Competition, Publicsector Players in the Market, Spectrum Use and Reliable Electronic Communication Networks. The purpose of the indicators is that they should each describe a prerequisite or situation that is key to achieving the targets of the Broadband Strategy. Taken together within the respective action area, these indicators will provide a basis for a forward-looking assessment of how to develop the action area, and thereby help to achieve the broadband targets. A further aim is to bring to the fore issues relating to the indicators and action areas in order to stimulate positive development through increased awareness. Action area: Broadband throughout the Country 1 See www.regeringen.se PTS Swedish Post and Telecom Agency Postal address: Box 5398 SE-102 49 Stockholm Visiting address: Valhallavägen 117 www.pts.se Telephone: +46 (0)8-678 55 00 Fax: +46 (0)8-678 55 05 [email protected] Page 2(9) Interpretation of targets: PTS interprets the target ‘90 per cent of all households and businesses should have access to broadband at a minimum speed of 100 Mbps’ as permanent homes and fixed places of business being able to order an Internet subscription within a short time-frame and without any special costs that allows transmission capacity of 100 Mbps downstream, in any event under proportionately favourable circumstances. In practice, access to fibre networks or cable television networks using EuroDOCSIS 3.02 is measured within the framework of this year’s follow-up, i.e. access to access technologies that currently provide an average actual transmission rate of more than 50 Mbps downstream according to Bredbandskollen.3These access technologies can achieve 100 Mbps. Prerequisites: Both scenarios described below are based on a number of prerequisites that should be satisfied in order to achieve the target of 100. These are: Properly functioning markets with demand from customers who are willing to pay. The rollout of and investment in several access technologies that jointly contribute to the target – these access technologies should thus complement each other to some extent. LTE allows for rates corresponding to the targets contained in the Government’s Broadband Strategy, with rollout that is commercially reasonable. Action on the part of the municipal authorities and other public-sector players will make it easier for private stakeholders to compete and make investments. Robust and secure IT infrastructure. This promotes confidence in both the infrastructure and services, which in its turn is important in respect of demand for subscriptions that entail high transmission capacity. The report does not include a comprehensive inventory of activities intended to help to achieve the targets of the Broadband Strategy, although PTS has A protocol that allows high transmission capacity via cable television networks Bredbandskollen.se is a web-based consumer tool that helps broadband customers to evaluate their broadband connection. The consumer can use this tool to get a measurement together with a recommendation about how well this measurement corresponds to the capacity expected for the Internet connection. 2 3 PTS Swedish Post and Telecom Agency 2 Page 3(9) identified many ongoing and planned measures and activities. PTS is expecting these ongoing and planned activities to be implemented and that they will thereby help to achieve these targets. PTS considers that 80 to 90 per cent of all households and businesses should have access to broadband at a rate of at least 100 Mbps by 2020 PTS describes below a conceivable development towards the target of 100 Mbps for 90 per cent of households and businesses by 2020, given the above prerequisites and action areas being developed in a desirable way. The following table summarises a conceivable development up until 2013, and also two alternative scenarios for the period 2014 to 2020. PTS considers that the first scenario for the period 2014 to 2020 – with favourable assumptions about the rollout of infrastructure – is realistic, while the second scenario is based on more moderate assumptions. The table describes how the respective access technology may contribute to accessibility, together with the activities and investments that must be implemented during the period. Year Activities /time period Contribution to accessibility Total proportion of households and businesses with 100 Mbps 2011 Fibre and upgraded cable television networks today +44% = 44% 2011-2013 Investments in fibre and cable television networks, mainly in urban areas and small districts +11% = 55% Scenario 1: Rollout of VDSL2 and LTE (1000 metres) 2014-2020 - Investments in fibre networks (87,000-200,000 of households involved) and/or completely new LTE base stations in areas without other access technologies that allow 100 Mbps Scenario 2: Rollout of VDSL2 and LTE (750 metres) 2014-2020 Table 1 - Investments in fibre networks (approx. 150,000 households) and/or completely new LTE base stations in areas without other access technologies that allow 100 Mbps +25% = 85-90% +5-10% (+20%) (= 80%) (+5%) Conceivable rollout of infrastructure PTS Swedish Post and Telecom Agency 3 Page 4(9) PTS considers that all households and businesses in 2020 will have access to broadband of 1 Mbps. PTS will follow up the second target – which involves all households and businesses having good opportunities to use electronic public services and other services via broadband by 2020 – by continuously measuring the number of households and businesses that do not have access to broadband of 1 Mbps. However, this assessment is based on the assumption that the coverage requirement in the 800 MHz band will take care of much of the need represented by these households and businesses. This assessment is also based on the assumption that the Agency will by the start of 2012 have received the funds that the Government announced in its autumn 2010 Budget Bill would be provided to PTS with the aim of ensuring that all households and businesses have functional access to the Internet. Demand for 100 Mbps increases, but there is uncertainty about how quickly this will take place. PTS’s operator statistics show that only approximately eight per cent of all households with access to broadband of 100 Mbps have purchased broadband services that require such rates. However, historically there has always been an increase in the demand for transmission capacity. For instance, statistics show that the average rate for fixed broadband increased overall by approximately 6 Mbps between April 2008 and April 2011, and that the proportion of all fixed Internet subscriptions with at least 10 Mbps has increased from 14 to 50 per cent over the past seven years. Growth in demand depends on several factors. One factor is the attractiveness of services in the market that are both in demand by end users and that use the potential of the IT infrastructure. Another factor for services having a broad impact is that Swedes have both the interest and knowledge required to assimilate such services, i.e. that the ‘perceived digital participation’ will increase. Perceived digital participation lies at around 50 per cent4 and has fallen in recent years. This may partly be explained by the fact that the more digitally literate society becomes, the more difficult it is for certain groups to ‘keep up’. Action area: Functioning Competition The development of the indicators ‘Proportion of broadband subscriptions based on broadband access lines produced by operators other than the dominant operator’ and ‘Market shares for operators other than the dominant operator in the retail market for broadband subscriptions’ remained constant at around 60 per cent during the period 2007 to 2010. In its Broadband Strategy, the Government emphasises the importance of PTS 4 Stiftelsen.se PTS Swedish Post and Telecom Agency 4 Page 5(9) generating predictability for the long-term orientation of regulation. PTS has issued obligation decisions since 2004, affording operators opportunities to establish themselves and compete in the Swedish broadband market. The last decision was made in May 2010. PTS is now supervising TeliaSonera’s compliance with the obligation decisions for bitstream and network infrastructure access to fibre and copper-based access networks respectively. It should be possible for PTS to start evaluating the effect of these decisions by the autumn of 2011. PTS will therefore regularly communicate how the competition situation has evolved and how this may affect regulation in the respective market. The indicator ‘Competition in apartment blocks’ should provide a picture of the level of parallel infrastructure in the properties of municipal housing companies, and also the existence of contracts entailing the exclusion of competition from alternative infrastructures in the property. In municipally owned apartment blocks it is common for there to be parallel infrastructure over which broadband services can be provided. Just over half of apartments are covered by some kind of exclusivity agreement. PTS can conclude that there are currently good opportunities for those living in municipal housing company accommodation to choose between several different service providers, regardless of whether the respective property owner had chosen to promote competition via parallel property networks or through a CO model5. Municipal property owners consider that the number of exclusivity agreements will reduce up to 2014. Just over half believe that the number of service providers will increase and many believe that more apartments will be covered by an open business model by 2014. It is likely that many of these will conclude agreements with CO in light of work on the open network model that is being conducted by SABO. Investments made by operators represent a prerequisite for the continued increase in accessibility to high capacity broadband, and also for achieving the Government’s broadband targets in the long run. Since 2007 operators invested on average SEK 8bn per year in mobile and fixed networks. The future pace of investment will principally be governed by demand from customers and their willingness to pay. However, ongoing and planned public measures, which The Communications Operator (CO) leases its specific property networks to service providers to distribute broadband services to those living at the property. CO is responsible for the property network being connected to the rest of the network. CO usually finances the active equipment that is connected to the property network to enable the distribution of broadband services to the intended recipients. 5 PTS Swedish Post and Telecom Agency 5 Page 6(9) make it more profitable to invest in areas where there are currently no market prerequisites for fibre investments, are extremely important. Action area: Public-sector Players The proportion of public-sector players that own IT infrastructure and that are active both at a service and infrastructural level is measured as the proportion of public network owners that sell both dark fibre products and Internet subscriptions. This proportion reduced from 63 per cent in 2007 to 28 per cent in 2010, indicating a positive trend. This trend may be expected to continue, as various stakeholders and organisations are working to disseminate knowledge about these issues. PTS, SALAR (Swedish Association of Local Authorities and Regions) and KKV (Swedish Competition Authority) have jointly produced Principer för kommunala insatser på bredbandsområdet [Principles for municipal initiatives in the broadband sector], which has generated interest in these issues. Sixty-six per cent of the municipal authorities that responded to PTS’s and SALAR’s questionnaire are committed to broadband. In this context a municipality committed to broadband means a municipal authority with a current IT infrastructure programme (complete or underway) or that has observed the changes to PBL (Planning and Building Act). The involvement of municipal authorities is of great importance and the fact that a third of municipal authorities are still not committed to broadband means that there is reason to consider whether new measures are required in addition to those already ongoing and planned. The municipal authorities should draw up IT infrastructure programmes or corresponding within the framework of their implementation of PBL. Action area: Spectrum Use Spectrum available for broadband: PTS considers that the spectrum available and planned to be assigned over the next few years is sufficient to contribute to 90 per cent of the population receiving access to 100 Mbps. It is also sufficient to provide the remaining ten per cent of the population with 1 Mbps. The indicator Rollout of mobile broadband describes the use of assigned frequencies by measuring the rollout of mobile broadband via a number of base stations. PTS considers that LTE Advanced and corresponding technologies are among the technologies that will help to achieve the targets of the Broadband Strategy. Several operators are planning to roll out LTE coverage in PTS Swedish Post and Telecom Agency 6 Page 7(9) 2011 and the number of base stations that can handle LTE is expected to increase in the near future. Action area: Reliable Electronic Communication Networks The purpose of the indicator Number of interruptions and disruptions resulting in supervision is to follow up changes to the number of interruptions and disruptions resulting in supervision. This follow-up can be used to prioritise measures to improve the operational reliability of networks. The primary causes of interruptions were power cuts, cable cuts and problems when updating software. This indicator will be replaced by the mandatory reporting of operational reliability incidents under Chapter 5, Section 6c of the new Electronic Communications Act (LEK). PTS will issue regulations about when and how incidents should be reported. Consumers' feeling of security when using the Internet is an index, computed by combining variables concerning feelings of security when using the Internet with a measurement of the proportion of Internet users who stated that they have not encountered any problems when using the Internet. The confidence index for 2011 is 109. If this index falls, it is important to analyse the reason for the change and what can be done. However, PTS considers that it is unlikely that the index and confidence would develop in such a negative way that the overall target of the Broadband Strategy cannot be achieved. Colour assessment for a rapid snapshot In order to create a snapshot of the status of the indicators and action areas, PTS uses colour marking to show how well the indicators and action areas are considered to be developing and the extent to which they are expected to help meet the broadband targets for 2020. Each indicator is assigned a colour, and the colour ascribed to each action area will be the same colour as the indicator that is assumed will have the least favourable development. This colour marking illustrates PTS’s assessment in 2011 and is based on the actual value of the indicators and planned measures. Please note that colour marking is not based on an exhaustive analysis of factors that may affect the development of the indicator or action area. A green colour shows that the development of the indicator or action area is positive and is expected to continue, helping to meet the broadband targets for 2020. The measures that are ongoing and planned for the indicator are positive and should be implemented, even if it is possible that the indicator would in some cases develop in a positive way despite the measures not being taken. PTS Swedish Post and Telecom Agency 7 Page 8(9) A yellow colour shows that development is uncertain and there is reason to consider whether new measures are needed, in addition to those that are ongoing and planned, to enable the indicator or action area to help achieve the broadband targets for 2020.6 A red colour shows that the development of the indicator or action area is likely to be problematic despite ongoing, planned and new measures being taken. Striped markings mean that it is not possible or appropriate to make an assessment using colour marking. That PTS considers that new measures may be necessary does not mean that the Agency specifies such measures. The purpose of colour marking is to provide a snapshot and to function as a basis for discussions, which means that it is very valuable to ‘flag up’ in this report that new measures may be appropriate in the future. Such measures may be described in future follow-ups of the Broadband Strategy, and may also be described in other contexts. 6 PTS Swedish Post and Telecom Agency 8 Page 9(9) Action area: Overall target (Yellow) Broadband throughout Sweden (Yellow) Indicator 2007 2009 Households and businesses with access to 100 Mbps downstream Proportion of households and businesses in, or within 353 metres from, a property connected to a fibre or cable television network Number of households and businesses without access to broadband of at least 1 Mbps Public-sector Players in the Market (Yellow) Proportion of public-sector players that are active at a service and infrastructural level Proportion of municipal authorities committed to broadband 44% Yellow 51% 54% Green 7,100 4,400 2,800 1,100 Green 12.1 15.6 17.6 Yellow 61% 59% 56% Yellow 57% 58% 59% 59% 62% 61% 62% 62% Proportion of apartment blocks with exclusivity agreements Investments made by operators (SEK m) 2020 100Mbps 49% Perceived digital participation Proportion of broadband subscriptions based on broadband access lines produced by operators other than the dominant operator Market shares in the retail market for broadband subscriptions 2010 47% Actual average rate per year for fixed broadband (Mbps) Functioning Competition (Yellow) 2008 55% 8.7 9.9 7.1 8.1 Yellow 63% 58% 37% 28% Green 66% Yellow Spectrum available for broadband services Spectrum Use (Green) - Spectrum less than 5 GHz 469 670 720 723 Green - Spectrum less than 1 GHz 13 18 19 20 Green 10,513 10,804 12,347 12,883 Green 0 0 200 398 Green 5 11 3 Green 109 Green Rollout of mobile broadband - Total number of base stations - Number of LTE base stations Reliable Electronic Communication Networks (Green) Table 2 Number of interruptions and disruptions resulting in supervision The consumers’ feeling of security when they use the the Internet (index) Summarised outlook for action areas and indicators PTS Swedish Post and Telecom Agency 9
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