IBM TRIRIGA Version 10.0 Space and Move Management User Guide © Copyright IBM Corp. 2011 i Note Before using this information and the product it supports, read the information in Notices on page 175. This edition applies to version 10, release 0, modification 0 of IBM® TRIRIGA® and to all subsequent releases and modifications until otherwise indicated in new editions. © Copyright International Business Machines Corporation 2011. All rights reserved. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Contents ABOUT THIS GUIDE........................................................................................................... 1 Conventions ....................................................................................................................................................................... 1 Intended Audience ............................................................................................................................................................ 1 Prerequisites...................................................................................................................................................................... 1 Support .............................................................................................................................................................................. 2 1. SPACE MANAGEMENT............................................................................................. 3 Space Management Process ............................................................................................................................................. 3 Space Classification........................................................................................................................................................ 3 Space Allocation............................................................................................................................................................. 3 Space Association ........................................................................................................................................................... 3 Space Audit .................................................................................................................................................................... 4 Space Utilization ............................................................................................................................................................ 4 Space Use Agreement ..................................................................................................................................................... 4 Space Setup ....................................................................................................................................................................... 5 Location Records ............................................................................................................................................................ 6 Space Classification .......................................................................................................................................................... 7 Space Classification Standards ....................................................................................................................................... 7 Space Class Current Classification ............................................................................................................................... 10 Space Allocation ............................................................................................................................................................. 14 Space Level Allocation................................................................................................................................................. 14 Area Level Allocation .................................................................................................................................................. 25 Using the Graphics Section .......................................................................................................................................... 34 Using the IBM TRIRIGA CAD Integrator ................................................................................................................... 34 Space Association ........................................................................................................................................................... 35 Creating Associations to the Space............................................................................................................................... 36 Space Audit ..................................................................................................................................................................... 36 Space Audit Process ..................................................................................................................................................... 37 Space Audit Master Record .......................................................................................................................................... 40 Space Audit System-Generated Workflow Process ...................................................................................................... 43 Space Audit (Detail) Record......................................................................................................................................... 45 Space Audit Allocation History Record ....................................................................................................................... 50 Space Utilization ............................................................................................................................................................. 52 Space Utilization Record .............................................................................................................................................. 52 Space Use Agreement (SUA) ......................................................................................................................................... 54 Space Use Agreement Record ...................................................................................................................................... 54 2. MOVE MANAGEMENT ............................................................................................ 63 Service Management Process ........................................................................................................................................ 64 Move Management Process ........................................................................................................................................... 65 Move Services Request Process ..................................................................................................................................... 67 Creating a Service Request ........................................................................................................................................... 67 Common Elements of the Service Request................................................................................................................... 68 Move Services Request ................................................................................................................................................ 75 Space Services Request ................................................................................................................................................ 82 Human Resource Request ............................................................................................................................................. 88 Locating/Finding Space ................................................................................................................................................ 98 Move Request Line Item ................................................................................................................................................ 99 Move Request Line Item Record ................................................................................................................................ 100 Move Planning Process ................................................................................................................................................ 119 Move Planning Setup ................................................................................................................................................. 119 Plan Moves & Manage Moves ................................................................................................................................... 130 Plan Moves – Processes.............................................................................................................................................. 148 Manage Moves – Processes ........................................................................................................................................ 161 INDEX .............................................................................................................................. 173 NOTICES ......................................................................................................................... 175 About This Guide This guide describes the management tools within the IBM® TRIRIGA® Space Management application, and how you can use them to better manage your organization’s space accountability and move management processes. This guide outlines a variety of business scenarios that are designed to help you grasp the application concepts and business processes. Conventions This document uses the following conventions to ensure that it is as easy to read and understand as possible: Note – A Note provides important information that you should know in addition to the standard details. Often, notes are used to make you aware of the results of actions. Tip – A Tip adds insightful information that may help you use the system better. Attention – An Attention notice indicates the possibility of damage to a program, device, system, or data. Intended Audience The target audience for this guide is anyone who will be using the system to manage space, including move/add/change processes and anyone who will be implementing, configuring or administrating the components of the application related to these processes. Additionally, CAD Integrator users, and users of DXF Graphics may benefit from gaining an understanding of the IBM TRIRIGA Space Management application. The guide focuses on the mechanics and functional use of the IBM TRIRIGA application. It does not contain detailed discussion or training on customization, designing, development or the mechanics of the IBM TRIRIGA Application Platform. Prerequisites This guide assumes the reader has a basic understanding of the IBM TRIRIGA Application Platform and the fundamental concepts required to operate the web-based IBM TRIRIGA system. © Copyright IBM Corporation 2011. 1 Support IBM Software Support provides assistance with product defects, answering FAQs, and performing rediscovery. By using IBM Support Assistant. The IBM Support Assistant uses product-specific add-ons and provides a central location for you to search for fixes, gather data for troubleshooting problems, and manage problem submissions. You can download the IBM Support Assistant at www.ibm.com/software/software/support/isa/download.html. Online through the IBM Software Support site at http://www.ibm.com/software/support/probsub.html or the Passport Advantage® website at www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm. © Copyright IBM Corporation 2011. 2 1. Space Management IBM TRIRIGA addresses the basic need of effective space management by providing the best processes and practices that are required to maintain, catalog, and manage space and its services. The Space Management process: Helps in maintaining space plans and space utilization data for buildings and structures. Manages people and assets belonging to the space. Coordinates property transactions such as leasing, sales, and acquisition. Facilitates improved space efficiency for lower occupancy cost. Automates space charge backs based on billing and reporting requirements. Links architectural drawings with facilities and infrastructural data, ensuring that the information is accurate. Allocates space usage and reports charge backs with accuracy to avoid external and interdepartmental disputes. Determines the adequacy of building/structure services, furnishing, and fixtures. Space Management Process The Space Management process involves the following. Space Classification First, you have to classify a space into different types, such as office, warehouse, workstation, interior parking, based on its current usage. The Classification Hierarchy enables you to create the required Space Class Current records. This record defines the space utility and provides a logical grouping of the available space (created in the Location Hierarchy). Details regarding the available space classifications are explained in the Space Classification section. Space Allocation When a Space record is created, the Space Allocation menu enables you to allocate the given space to an organization or multiple organizations. All allocation details that are entered into the Space record get populated in the Space Level Allocation business object. Specifications regarding floor level and space level allocation are explained in the Space Allocation section. Space Association You can associate a space to one or more resources, such as people, assets, location, geography, and organization, that maintain one or more relationships with each other. The different types of space associations and the methodology followed in associating the space with other resources (such as people, assets, location and geography) are explained in the Space Association section. © Copyright IBM Corporation 2011. 3 Space Audit A space audit process performs a survey of the available spaces within the organization and provides a basis for an evaluation of the appropriateness of floor, building, and structure occupancy. The Space Audit business object in the Space Allocation menu enables the concerned management to track the space allocation details and cost along with the space usage history, facilitating comparison of metrics for future audit decisions. You can audit building, structure, and floor space to create a log of the allocation details, such as headcount summary, total headcount, cost and area per person, and summary of key allocation area. The space audit details are explained in the Space Audit section. Space Utilization The Space Utilization business object (in the Space Allocation menu) enables you to enter utilization details regarding a space and also enables the Location Manager to track space utilization in an efficient manner. Details regarding the space utilization process are explained in the Space Utilization section. Space Use Agreement A Space Use Agreement is a binding legal agreement that is signed between two parties (Lessor or Owner and other organizations that will be utilizing the space). The agreement contains the terms and conditions (regarding the lease/rental space) that have to be followed by the organizations during the lease/rental period. The details regarding the space use agreement record associated with a leased space are explained in the Space Use Agreement (SUA) section. © Copyright IBM Corporation 2011. 4 Space Setup This section describes the prerequisites that are required to classify, associate, allocate, audit, and utilize a space efficiently using the Space Management process. As shown in the figure below, a space is first created as a record in the Location Hierarchy (Location Module). All allocation details regarding the space are entered in the Space record (Allocation tab). Otherwise, the Space Allocation Process can be initiated using the Space Level Allocation business object in the Space Allocation menu (Space Allocation Module). The Space Allocation Process is followed by the Space Audit Process where the allocated space is audited and the space audit details and space audit history details are recorded. Space Allocation & Space Audit Process © Copyright IBM Corporation 2011. 5 Location Records Location records are the primary repository for information regarding physical locations. Organized in a hierarchical structure, Location records include information such as area measurements, space classification, space allocation and space occupancy. For example, a Property record can also be thought of as a campus. Consequently, Building and Land records can be grouped under a Property record or stand independent. Note – Refer to the IBM TRIRIGA 10 Portfolio Management User Guide (Location Manager chapter) for a further discussion of Location records. Creating a Building Record Use the following procedure to create a Building record. To Create a Building Record Step 1 Sign in with the proper Space Planner (or Move Planner) role. Step 2 From the Menu Bar, click Portfolio > Location. Step 3 Review the Locations Hierarchy panel. The Hierarchy panel displays a tree-view structure of the existing Location records. Step 4 In the Hierarchy panel, click New and select the Location record type. Step 5 Review the form that appears. Specify the details regarding the Building record. Step 6 Click Create Draft at the top-right corner of the page. Sections for Location Records Like most records in IBM TRIRIGA, data recorded in the Location records is organized by Tabs and within each Tab data is organized by Sections. See the IBM TRIRIGA 10 Portfolio Management User Guide (Locations chapter) for details regarding the sections (or functional areas) for various Location record types. © Copyright IBM Corporation 2011. 6 Space Classification You can classify a space in accordance with the standards set by the International Facility Management Association (IFMA) and Building Owners and Managers Association (BOMA). The Space Classification business object in the Classification Hierarchy provides the facility to classify space not only based on the current use, but also on designed (intended) use. The details of the Space Class Current records determine how the system will calculate values for Rentable Area, Usable Area, etc. These values are displayed on the Area Measurements tab of a Building record. Further, you can integrate industry-leading CAD software with the IBM TRIRIGA application for accurate space measurements and to view the graphical display of the corresponding space. Using this webbased interface, you can also assign and review space classification effectively. Space Classification Standards The IFMA/BOMA standard classifies available space into the following designations: Exterior Gross, Interior Gross, Assignable, Rentable, and Usable. Moreover, the Open Standards Consortium for Real Estate (OSCRE) values can be mapped to these IFMA-BOMA standard values. Refer to the chart below. OSCRE Mapping to IFMA/BOMA Standard © Copyright IBM Corporation 2011. 7 Space Classification Standards – Diagram Here is another view of the same IFMA/BOMA standard. Space Classification Standards © Copyright IBM Corporation 2011. 8 Space Classification Standards – Table The various space classifications displayed in the above figures are explained in the table below. Space Classification Description Exterior Gross The exterior gross is the total floor space of a building, including unusable space or excluded areas, measured from the outside walls. Interior Gross The interior gross is the total measured area calculated from the inner surface of the walls, including rentable areas, interior parking, vertical penetration and void areas. Building Rentable The building rentable refers to the area within the interior gross that includes the usable area plus a prorated portion of the common areas on the entire office floor. This excludes the vertical penetration regions, such as elevators, stairs, mechanical risers, etc. Usable Area The usable area is the total area that can be occupied. The usable area on a specific floor of a building depends on the corridor configurations, whether the floor has single or multiple occupants. Assignable Area The assignable area is the space that is assigned for a specific utility (e.g., cafeteria). Exterior Wall The exterior wall refers to the outer wall that surrounds the total interior gross. Interior Parking The interior parking refers to the area within the interior gross that is available for parking. This area is allotted by dividing the total rentable square footage area of a building by the building’s total parking space. Vertical Penetration The vertical penetration regions within the interior gross include the elevators, stairs, atriums, and the other common areas. Core Building Services The core building services refer to the regions within the building rentable area dedicated to providing maintenance and core services for the building or structure, including the lobby, custodial rooms, vending areas, and other service areas. Based on the above classification, space is further classified into three types: Space Class Current, Space Class Designed, and Space Class Planned. Each of these types is explained below. © Copyright IBM Corporation 2011. 9 Space Class Types - Table Space Class Type Description Space Class Current The Space Class Current classification is the primary space classification wherein you can specify the utility of a space, such as warehouse or storeroom. This effectively defines the current space utilization for area measurement rollups, move log, and space allocations. Space Class Designed The Space Class Designed classification defines the designed usage of a specific space. This space classification is highly important when a space is designed for a specific purpose but utilized for a different occupation (e.g., when a space is designed as a workstation or office but is utilized as a storage area). Space Class Planned The Space Class Planned classification defines the planned utilization of a space (e.g., a space is designed as an office, currently utilized as a storage area, but the master plan shows the planned usage as a special purpose space). Space Class Current Classification The Space Class Current classification is the primary mechanism for classifying the utility of a space such as warehouse, storeroom, etc. This effectively defines the current space utilization for area measurement rollups, move log, and space allocations and provides logical groupings for all the available space in the Location Hierarchy. This process also controls how the IBM TRIRIGA application prorates space during the Space Audit process. The Classification Hierarchy enables you to create and manage the Space Class Current records for the required space classifications. Ensure that you have required permission to create new Space Classification record. By default, the System Administrator controls the master classification list. Each of the primary classifications in the first level of the Space Classification Hierarchy can be further sub-divided into many sub-types to describe the space usage according to your organization’s requirements or industry standards. The primary stage in the Space Classification Hierarchy is coordinated with the IFMA and BOMA standards and any modifications regarding this level (for company specific or other industry specific classifications) will require minor changes to the associated child records. Note – Changing the values in the first level of the hierarchy can affect the productcalculated space rollups and space audits. You can change the values in the subsequent levels and your new categories will automatically roll up into the correct first level category. © Copyright IBM Corporation 2011. 10 Creating a Space Class Current Record Use the following procedure to create a Space Class Current record. To Create a Space Class Current Record Step 1 Sign in with the proper System Administrator role. Step 2 From the Menu Bar, click Tools. The Tools page opens. Step 3 In the Tools – Application Administration portal section, click Classifications. The Classifications page opens. Step 4 Review the Classification Hierarchy panel. The Hierarchy panel displays a tree-view structure of the existing Classification records. Step 5 In the Hierarchy panel, click New and select the Space Class Current option. Step 6 Review the form that appears. Specify the details regarding the Space Class Current record. Step 7 Click Create at the top-right corner of the page. © Copyright IBM Corporation 2011. 11 General Tab General Section ID Enter a unique number identifying the Space Class Current record being created. If this field is left blank, the system automatically generates this number at the time of creating the Space Class Current record. Status The system displays the current status of the Space Class Current record being created. Active – Indicates that the record is active. The system generates this status when the user selects the Create Draft action in the Action bar. Name Enter the name of the Space Class Current record for which the record is being created. Description Enter a brief description about the space class (e.g., Warehouse) for which the record is being created. Color Use the Search icon to select a specific color from the color palette. The system displays the selected color for the Space Class Classification record. The Graphics section tools use this color value while displaying the query results graphically. For more information, refer to the IBM TRIRIGA Application Platform 3 Graphics User Guide. Hierarchy Path The system displays the hierarchical path of the parent record under which the Space Class Current record is being created. OSCRE Standard Select this check box if this uses the OSCRE Standard. OSCRE Code Enter the appropriate OSCRE Code. Details Section Proration Type Use the List icon classification. to select a proration type for this space This field indicates the proration type that is selected for a Space Class Current record. These values are used in the pro-rate logic to determine if a space (based on the Space Class Current field) should be pro-rated. © Copyright IBM Corporation 2011. 12 Details Section Vacant Common Select this check box if the space class is a common space that remains vacant. When a space uses a classification that is Vacant Common, the Occupancy Status field is set to Vacant Common. This field is used by the Graphic Editor and Visual Query tools when an Occupancy Status query is executed. Surcharge Enter a numerical value that indicates the extra charge that has to be paid when the space class is charged with an additional expense for maintenance. Property Common Select this check box if the property area is a common area that is shared by all buildings/structures on the property. Way Finder Weight Enter a numerical value that indicates the pathway rating. Building Common Select this check box if the building/structure area is a common area that is shared by the building occupants. E.g., Lobby, parking lot. Workpoint Select this check box if this is a workpoint. Floor Common Select this check box if the floor area is a common area that is shared by the floor occupants (e.g., lobby, parking lot). Exclude from Rentable Select this check box if the current space class is an owned property and not available as a rentable area. Exclude from Usable Select this check box if the current space class (for which the Space Class Current record) is not a usable area. Planning Measure Type Use the List icon classification. Default Space Standard Use the Search icon space classification. to select the planning measure type for this space to select the Default Space Standard for this OSCRE mapping to new IFMA-BOMA Exterior Gross Select this check box if the Exterior Gross space classification applies. Rentable Select this check box if the Rentable space classification applies. Interior Gross Select this check box if the Interior Gross space classification applies. Usable Select this check box if the Usable space classification applies. © Copyright IBM Corporation 2011. 13 OSCRE mapping to new IFMA-BOMA Assignable Select this check box if the Assignable space classification applies. Classification Notes Enter additional description regarding the new space class for which the record is being created. Use the Formatting toolbar to edit the Classification Notes description. Form Actions Once you click the Create link, the system creates the record in the Draft status and additional actions appear on the action bar. These additional actions include Save, Save & Close, Delete, Copy, and Cancel. Space Allocation Space Allocation refers to assigning organizations to space. IBM TRIRIGA supports both Space Level (room level) and bulk Area Level (floor level) allocations to organizations. For example, the Manage Chargeback Allocations menu enables you to create Space Level Allocation (room level allocation) and Area Level Allocation (floor level allocation) records and enter the allocation details regarding floor and space, such as the total allocated area, percentage of area allocated, cost per square area. In other words, this menu allows you to allocate a floor or spaces within a floor, and allocate space for various workgroups/departments within an organization. For any floor/space assignment or reassignment (like allocating a space to a new employee/work group or reassigning floor space to a different department), you can use any one of the following modules to trigger the space allocation process: Manage Chargeback Allocations CAD Integrator Space Level Allocation First, we will discuss Space Level Allocations and how they can be leveraged through the Space Audit process. Later, we will address Area Level Allocations. The primary input for Allocating Spaces to Organizations is simply making an association between a space and one or more Organization records. This association triggers the system to archive any currently active allocation records and then create a new allocation record for each Organization associated to the space. In this process, the system allocates 100% of the space evenly across all of the Organizations associated to the Space record. © Copyright IBM Corporation 2011. 14 Space Level Allocation Process Note – You can initiate the space allocation process in the Location Hierarchy (Space record). You can enter the space allocation details in the Allocation tab of the existing Space record. On saving this Space record, the corresponding workflow generates a Space Level Allocation record with the specified allocation details in the Manage Chargeback Allocations menu. Space Record First, use the Find action in the Chargeback Allocations section (Space Level Allocations) on the Allocation tab of a Space record to make an association between an Organization (Financial) and a Space. You must then Save & Close, Save or Activate the Space record in order to trigger the workflows that generate Allocation records. Space Occupancy Allocations vs. Space Chargeback Allocations There may be cases where the actual occupying organization (Human Resources Org) does not coincide with the chargeback organization (Financial Org) for a Space. If so, use the Find action in the Occupancy Allocations section (Space Level Occupancy) on the Allocation tab of a Space record to make an association between the Organization (HR Org) and the Space. © Copyright IBM Corporation 2011. 15 Refer to the diagram below. Space Occupancy Allocations vs. Space Chargeback Allocations Space Level Allocation Record Click a line item in the Chargeback Allocations section to display the details in the Space Level Allocations record. From the Space Level Allocations record, you can view or edit the allocation details regarding a space. For example, if a space is allocated to a new employee or reallocated to a different person or workgroup, then you can view the allocation specifications, such as percentage area allocated and cost per square area. Viewing a Space Level Allocations Record Use the following procedure to view a Space Level Allocations record from the Manage Chargeback Allocations menu. To View a Space Level Allocations Record Step 1 Sign in with the proper Space Planner (or Move Planner) role. Step 2 From the Menu Bar, click Space to open the Space page. Step 3 In the Related Links – Space Planner (or Move Planner) portal section, click the to open up the Manage Space links. Click Manage Chargeback Expand icon Allocations. © Copyright IBM Corporation 2011. 16 To View a Space Level Allocations Record Step 4 Review the Manage Chargeback Allocations results page that appears. Step 5 Select a Space Level Allocations record. Step 6 Review the record that appears. General Tab General Section ID A unique number identifying the Space Level Allocations record created. If this field is left blank, the system automatically generates this number at the time of creating the Space Level Allocations record. Status The system displays the current status of the Space Level Allocations record. Name The name of the Space Level Allocations record for which the record is being created. Description A brief description about the space for which the Space Level Allocations record is being created. Units Section Currency Displays the currency type that will be used for the cost-related fields in the Space Level Allocations record. Area Units Displays the unit of measurement for the area fields. The system displays the options defined for the UOM business object in the Tools > Lists page. Details Section Allocation Type Use the drop-down list to select the allocation type. The system displays a list of options that are defined for the space allocation type in the Tools > Lists page. © Copyright IBM Corporation 2011. 17 Space Use Agreement Section In this section you can add the Space Use Agreement record that is associated with the space (that is allocated to a workgroup/department within the floor area). Use the Find action to select a Space Use Agreement record. In the Search list, the system displays the available records that are retrieved from the Space Use Agreement business object that belongs to the Contracts > Agreements page. Select a specific record and click OK. The system displays the commencement date, expiration date, company name, and division name along with the ID, name, and status of the Space Use Agreement record. To delete the information that is displayed in this section, click the Clear action that is displayed. Location Section This section gives the location and cost details regarding the space. On selecting a specific location record in the Location Lookup field, the location and cost fields that are displayed in this section get populated from the Location record. Use the Search icon to select a Location record. In the Search list, the system displays the available records that are retrieved from the associated business object in the Location Hierarchy. Select a specific record and click OK. The selected record is displayed in the Location Lookup field. Organization Section This section gives information about the organization that is associated with the allocated space. On selecting a specific organization record in the Organization Lookup field, the organization type, cost center, and ID fields get auto populated from the selected Organization record. Use the Search icon to select an Organization record. In the Search list, the system displays the available records that are retrieved from the associated business object in the Organization Hierarchy. Select a specific record and click OK. The selected record is displayed in the Organization Lookup field. Allocation Details Section Date Allocated Use the Calendar icon to select the date on which this space is allocated to a workgroup/department. Date Unallocated Use the Calendar icon is unallocated. Area Allocated The system displays a numerical value that defines the total space within the floor area is allocated to a workgroup/department. This value is retrieved from Area field that is displayed in the Location section. © Copyright IBM Corporation 2011. to select the date on which the allocated space 18 Allocation Details Section Unallocated By Displays the user who changed the space to unallocated. Cost Allocated (Floor) The system displays a numerical value that represents the total cost of the floor area. The cost is calculated by the system using a specific formula (floor area + surcharge value). Cost Allocated (Space) The system displays a numerical value that represents the total cost of the space area. The cost is calculated by the system using a specific formula (space area + surcharge value). Total Prorated Area The system displays a numerical value that represents the total prorated area. The area is calculated using the formula ((Area * Floor R/U Ratio) * Building R/U). Total Prorated Cost The system displays a numerical value that represents the total prorated cost. The cost is calculated using the formula (((Total Prorated Area * Cost/Area Floor Level) + (Total Prorated Area * Cost/Area Space Level)) * Surcharge). Percent Allocated The system displays a numerical value that represents the total percentage of area (in percent) that is allocated within the floor. Allocation Area (Manual) Use this field if a manual override of the automatic calculations is required. Allocated Percent (Manual) Use this field if a manual override of the automatic calculations is required. Allocate Comment Provide a brief description about the space allocation. Unallocate Comment Provide a brief description about the reversal of space allocation. Notes Section This section enables you to enter a brief note about the Space Level Allocations record. You can use the tool bar to format the content. Other Tabs The details regarding the Graphic tab are explained in the following section. © Copyright IBM Corporation 2011. 19 Allocating People to Spaces The allocation of People to Space can be defined by the Primary Location or Secondary Locations. This allows one person to be allocated to multiple spaces. However, each person can only be allocated to one Primary Space, not multiple Primary Spaces. Note – Multiple people can still share one space, and each person can still define the same space as his/her Primary Space in his/her record. Note – People allocations can also be done on the IBM TRIRIGA side from the Space record as well as from the CAD drawing via CAD Integrator. Use the following procedure to associate People to Spaces. To Associate People to Spaces Step 1 Sign in with the proper Space Planner (or Move Planner) role. Step 2 From the Menu Bar, click Portfolio to open the Portfolio page. Step 3 In the People portal section, click the appropriate business object. For example, click Employees, and then in the Employees results page, select the appropriate Employee record. Step 4 In the Employee record, click the Locations & Assets tab. Step 5 In the Primary Location section, click Find on the section bar. Step 6 Select the Space you wish to link. Click OK. Step 7 To allocate Secondary Locations, click Find on the Other Assigned Locations section. Step 8 Select the Secondary Locations you want to link. Click OK. The Secondary Locations appear in the Other Assigned Locations section. Step 9 When the information is ready, click Activate to activate the record. © Copyright IBM Corporation 2011. 20 Assigning Assets to a Space or Person Once an Asset is created, it can be assigned to a People record from the Asset form. The associated asset information will be displayed in the People record. The assignment of an asset can only occur from the Asset form. An Asset can also be allocated to a Space. This is useful when the Asset is locked down or physically attached to a Space, such as a projector to a conference room. Use the following procedure to assign Assets to a Space or Person. To Assign Assets to a Space or Person Step 1 Sign in with the proper Space Planner (or Move Planner) role. Step 2 From the Menu Bar, click Portfolio > Assets to open the Assets page. Step 3 In the Assets portal section, click the appropriate business object to assign. For example, click Furniture and then in the Furniture results page, select the appropriate Furniture record. Step 4 In the Furniture record, click Revise if the status is Active. Step 5 For a Space assignment, scroll down to the Details section. Step 6 For a People assignment, scroll down to the Asset Status section. Step 7 Assign this Furniture Asset to a location in the Primary Location field. On the section bar, click Assign. In the Asset Assign form: In the Details section, enter any Comments. In the Assigned To section, click Find to select the Person you want to assign. Click OK. Click Continue. Step 8 Review the Furniture record. The Asset Status is updated to Assigned. Step 9 When the information is ready, click Activate to activate the record and finalize the process. Note – Assets can also be assigned from the Space record as well as from the CAD Integrator. For more information, refer to the IBM TRIRIGA 10 CAD Integrator for AutoCAD User Guide or IBM TRIRIGA 10 CAD Integrator for MicroStation User Guide. © Copyright IBM Corporation 2011. 21 Managing Space (via Space Manager) In addition to the above methods of Allocating People to Spaces and Assigning Assets to a Space or Person, you can also use the Space Manager to assign or unassign People or Assets to/from Spaces. Use the following procedure to assign/unassign People/Assets to/from Spaces. Accessing Space Manager Assigning a Person Unassigning People Assigning an Asset Unassigning Assets Accessing Space Manager To Access the Space Manager Step 1 Sign in with the proper Space Planner (or Move Planner) role. Step 2 From the Menu Bar, click Space > Manage Space > Space Manager to open the Space Manager form. Step 3 Review the form that appears. Note – Depending upon the Action you select, the Select an Action section also displays one or both of the following options: Show confirmation before updating space(s)? – Check this box to prompt you with a confirmation message before the update. Display Floor Plan for Current Assigned Space – Check this box to display the floor plan for the currently assigned Person or Asset. Available for the “Assign Person” and “Assign Asset” actions only. Assigning a Person To Assign a Person to a Space Step 1 Navigate to the Space Manager as described above. Step 2 For the Action, select the “Assign Person” option. © Copyright IBM Corporation 2011. 22 To Assign a Person to a Space Step 3 For the Location, enter the Building or click the Select icon Building. to search for the , use the Filters to narrow your search. When you If you clicked the Select icon have found the name, select the corresponding radio button. Click OK. Step 4 Similarly, enter the Floor or click the Select icon Step 5 In the Select a Person to Assign to a Space section, select a Person. Step 6 In the Floor Plan, select a Space. to search for the Floor. Note – For more information about Graphics section options, refer to the IBM TRIRIGA Application Platform 3 Graphics User Guide. Step 7 In the section bar, select Assign Person. Step 8 The Person is now assigned to the selected Space. Unassigning People To Unassign People from Spaces Step 1 Navigate to the Space Manager as described above. Step 2 For the Action, select the “Unassign People” option. Step 3 For the Location, enter the Building or click the Select icon Building. to search for the , use the Filters to narrow your search. When you If you clicked the Select icon have found the name, select the corresponding radio button. Click OK. Step 4 Similarly, enter the Floor or click the Select icon Step 5 In the Select People to Unassign from Space(s) section, select one or more People. Meanwhile, the Floor Plan displays the currently assigned Spaces for the People selected above. Step 6 to search for the Floor. Note – For more information about Graphics section options, refer to the IBM TRIRIGA Application Platform 3 Graphics User Guide. In the section bar, select Refresh Floor Plan with Selected People. © Copyright IBM Corporation 2011. 23 To Unassign People from Spaces Step 7 The People are now unassigned from the selected Spaces. Assigning an Asset To Assign an Asset to a Space Step 1 Navigate to the Space Manager as described above. Step 2 For the Action, select the “Assign Asset” option. Step 3 For the Location, enter the Building or click the Select icon Building. to search for the , use the Filters to narrow your search. When you If you clicked the Select icon have found the name, select the corresponding radio button. Click OK. Step 4 Similarly, enter the Floor or click the Select icon Step 5 In the Select an Asset to Assign to a Space section, select an Asset. Step 6 In the Floor Plan, select a Space. to search for the Floor. Note – For more information about Graphics section options, refer to the IBM TRIRIGA Application Platform 3 Graphics User Guide. Step 7 In the section bar, select Assign Asset. Step 8 The Asset is now assigned to the selected Space. Unassigning Assets To Unassign Assets from Spaces Step 1 Navigate to the Space Manager as described above. Step 2 For the Action, select the “Unassign Assets” option. Step 3 For the Location, enter the Building or click the Select icon Building. to search for the , use the Filters to narrow your search. When you If you clicked the Select icon have found the name, select the corresponding radio button. Click OK. © Copyright IBM Corporation 2011. 24 To Unassign Assets from Spaces Step 4 Similarly, enter the Floor or click the Select icon Step 5 In the Select Asset(s) to Unassign from Space(s) section, select one or more Assets. to search for the Floor. Note – For more information about Graphics section options, refer to the IBM TRIRIGA Application Platform 3 Graphics User Guide. Step 6 In the section bar, select Refresh Floor Plan with Selected Assets. Step 7 The Assets are now unassigned from the selected Spaces. Area Level Allocation Area Level Allocation involves associating bulk areas on a floor to Organizations as opposed to associating individual spaces to Organizations. Similar to Space Level Allocations, the primary input for Allocating Area Overlays to Organizations is simply making an association between an Area Overlay record and one or more Organization records. This association triggers the system to archive any currently active allocation records and then create a new allocation record for each Organization associated to the space. In this process, the system allocates 100% of the space evenly across all of the Organizations associated to the Space record. Currently, the area allocation process does not provide a mechanism for generating an area audit, although the Platform could support such a mechanism. There is also no pre-configured mechanism for prorating common areas through area level allocations. The area allocation process provides a simple mechanism for allocating bulk area on a floor to an Organization. Area Level Allocation Process Note – To add an area allocation, initiate the floor allocation process from the Location Hierarchy (Floor record). You can enter the floor allocation details in the Allocation tab of the existing Floor record. On saving this Floor record, the corresponding workflow generates an Area Level Allocation record with the specified allocation details in the Manage Chargeback Allocations menu. © Copyright IBM Corporation 2011. 25 Floor Record First, use the Add action in the Area Overlays section of the Floor record to create a new Area Overlay record. Floor Record > Allocation Tab > Area Overlays Section © Copyright IBM Corporation 2011. 26 Area Overlay Record The primary record for defining bulk area on a floor is the Area Overlay record. This is a simple record providing fields for capturing Area. Use the Find action in the Organization Charged section to associate an Organization to the Area Overlay record. You must then Save the Area Overlay record in order to trigger the workflows that generate Allocation records. Click a line item in the Allocations section to display the details of the Area Level Allocation record. Area Overlay Record > General Tab > Organization Charged Section & Allocations Section © Copyright IBM Corporation 2011. 27 Area Level Allocations Record The Area Level Allocation record displays the allocation details regarding floor. For example, if a floor area is allocated to a specific workgroup, you can view the allocation specifications, such as percentage of area allocated and cost per square area, in the Area Level Allocation record. If necessary, edit the details in the Area Level Allocation record. Area Level Allocation Record > General Tab © Copyright IBM Corporation 2011. 28 Viewing an Area Level Allocations Record Use the following procedure to view an Area Level Allocations record from the Manage Allocations menu. To View an Area Level Allocations Record Step 1 Sign in with the proper Space Planner (or Move Planner) role. Step 2 From the Menu Bar, click Space to open the Space page. Step 3 In the Related Links – Space Planner (or Move Planner) portal section, click the to open up the Manage Space links. Click Manage Allocations. Expand icon Step 4 Review the Manage Allocations results page that appears. Step 5 Select an Area Level Allocations record. Step 6 Review the record that appears. General Tab General Section ID Enter a unique number identifying the Area Level Allocations record being created. If this field is left blank, the system automatically generates this number at the time of creating the Area Level Allocations record. Status The system displays the current status of the Area Level Allocations record. Name The name of the Area Level Allocations record for which the record is being created. Description Enter a brief description about the floor area for which the record is being created. Units Section Currency Displays the currency type that will be used for the cost-related fields in the Space Level Allocation record. Area Units Displays the unit of measurement for the area fields. The system displays the options defined for the UOM business object in the Tools > Lists page. © Copyright IBM Corporation 2011. 29 Space Use Agreement Section In this section, you can add the Space Use Agreement record that is associated with the floor area for which the Area Level Allocations record is created. Use the Find action to select a Space Use Agreement record. In the Search list, the system displays the available records that are retrieved from the Space Use Agreement business object that belongs to the Contracts > Agreements page. Select a specific record and click OK. The information such as the business unit name, client group details, and the starting and ending dates for the space assignment (usage) along with the status of the space use agreement are displayed as a line item in this section. To delete the information that is displayed in this section, click the Remove action. The information that is displayed in this section gets deleted. Location Section This section gives the location and cost details regarding the floor area. On selecting a specific location record in the Location Lookup field, the location and cost fields (that are displayed in this section) get populated from the selected record. Allocation to Organization Section This section gives information about the organization to which this floor area is allocated. On selecting an organization record in the Organization Lookup field, the organization type, cost code and ID fields get auto populated from the Organization record. Allocated to Contact Section This section gives contact details of the person to whom the floor area is assigned. If the floor is allocated to a work group, then the reporting manager (of that work group) would be included in this section. Use the Find action to select a specific personnel record. In the search list, the system displays the available records that are retrieved from the associated business object in the People menu. Select a specific record and click OK. The contact details such as name, email, work phone, and work fax etc., of the selected personnel record get populated in this section. To delete the information that is displayed in this section, click the Remove action. The information that is displayed in this section gets deleted. Allocation Details Section Date Allocated Use the Calendar icon to select the date on which this floor area is allocated to a workgroup/department. © Copyright IBM Corporation 2011. 30 Allocation Details Section Date Unallocated Use the Calendar icon to select the date on which this floor area is unallocated to a workgroup/department. Area Allocated The system displays a numerical value that defines the total allocated area for a workgroup/department. This value is retrieved from Area field that is displayed in the Location section. Cost Allocated (Floor) The system displays a numerical value that represents the total cost of the floor area. The cost is calculated by the system using a specific formula (floor area + surcharge value). Percent Allocated The system displays a numerical value that represents the total area (in percent) that is allocated within the floor. The value is calculated by the system using a specific formula. Allocate Comment Provide a brief description regarding this allocation. Unallocate Comment Provide a brief description for unallocation of the floor allocation. Note – A floor can only be unallocated if it has an existing allocation. Headcount Details Section This section gives information regarding the headcount status of the space. The headcount information includes internal headcount, external headcount and total seats, total headcount, vacant seats, and headcount comment. Headcount - Internal Enter the number of employees/consultants occupying the allocated floor space. Headcount - External Enter the number of contract personnel occupying the allocated floor space. Total Headcount Head count will automatically calculate the total occupants on the floor. Total Seats Enter a numerical value that indicates the total seats that are available in the seating arrangement made by the organization in this allocated floor space. Vacant Seats Specify the total vacant seats that remain unoccupied by the occupants regarding the allocated floor area. Headcount Comment Provide a brief description regarding this allocation. © Copyright IBM Corporation 2011. 31 Portfolio Summary Section This section gives the details of the current area usage. The information includes the Area/person, Cost/person, Seat/person, Cost/seat, and vacancy rate of the space along with the percentage of the seats occupied/available. The details are calculated by the system based on built-in formulas. Graphic Tab The Graphic tab via the Graphics section displays the visual layout of the record (e.g., Building, Floor). Area Level Allocation Record > Graphic Tab © Copyright IBM Corporation 2011. 32 Notes & Documents Tab The Notes & Documents tab enables you to associate additional information (as comments) or related documents with the record. The different sections under this tab are explained below. Area Level Allocation Record > Notes & Documents Tab Comments Section The Comments section displays the details regarding the comments associated with the record, as hyperlinked line items. By clicking the hyperlinked line item, you can view the Comment record details in a new window. Use the Add action to create a new Comment record. The system displays the Comment page, wherein you can perform the following steps: Enter the comment details, which include the comment type, the date on which the Comment record is being created, etc. Click the Create action. The new Comment record is displayed as a line item in this section. The Remove action enables you to delete selected comment(s) from the list. © Copyright IBM Corporation 2011. 33 Related Documents Section The Related Documents section displays the details regarding the documents associated with the record, as hyperlinked line items. By clicking the hyperlinked line item, you can view the Document record information in a new window. Use the Find action in this section to select and associate documents with the record. The documents that you associate may refer to any drawing, specification, or other documents that are contained in the Document Manager. Click the Upload action to upload documents. The Object Attachment Upload screen will display. In the screen, select the Browse button and select the file path (document). The path and filename will display in the Local File field. Type the name, number, description, and comments (if any) in the corresponding fields and click the Upload action. The document will be added as a record to the Document Manager and line item in the Documents tab. Use the Remove action to delete the selected record(s). Using the Graphics Section The Graphics section enables you to allocate a space to a workgroup or department (within an organization). When a space is allocated through the Graphics section, the system displays a graphical representation of the allocated space. For more information, refer to the IBM TRIRIGA Application Platform 3 Graphics User Guide. Using the IBM TRIRIGA CAD Integrator A Space also can be allocated using the IBM TRIRIGA CAD Integrator. When a space is allocated through the CAD Integrator, the system (via workflow) creates a graphical representation of the allocated space. For more information, refer to the IBM TRIRIGA 10 CAD Integrator for AutoCAD User Guide or the IBM TRIRIGA 10 CAD Integrator for MicroStation User Guide. © Copyright IBM Corporation 2011. 34 Space Association A Space Association is a link that provides a relationship between a business object and the associated space. The IBM TRIRIGA application enables you to associate a Space record to one or more resources in many ways. The resources include the People, Assets, Locations, Geography, and Organizations that are defined as business objects in the application. These business objects maintain a one-to-many relationship with each other. The association of these business objects with a specific space is detailed in this section. The following figure illustrates the association of different resources with each other in one or more ways. This representation clearly depicts the association of People with Organization, Assets with Location, and Location with Geography. One-to-Many Space Association For example: A Person or Asset can have one primary Location, but can have unlimited secondary Location associations. An Organization business object is set to have three different associations with a Location as follows: Primary Organization, Charge To Organization, and Uses Organization. In some business cases, there is a one-to-one relationship imposed so that a Location business object has only one association to Geography, or an Asset business object has only one association to Specification. The process of making associations within the application is done in the background. © Copyright IBM Corporation 2011. 35 Creating Associations to the Space To initiate a space association, you must create the link between the record and the corresponding Space record. This link enables you to identify the different business objects associated to the specific space. Space Audit A Space Audit of the spaces in a building or structure enables Management to evaluate the quality and appropriateness of floor plans and building layouts. To record the efficiency of the floor plans and various activities within an organization, conduct a space audit on a regular basis. All information regarding the building/structure layouts and floor plans are recorded during the audit process. The space audit also determines whether the building/structure space is fully utilized in order to reduce leasing and renting of space. The Space Audit process is used to: Estimate the accuracy of the building/structure layout and floor plans. Improve the utility area of the space in order to reduce leasing costs. Enhance proper utility of extra space as parking lot or as storage area. Organize the arrangement of furniture and other items in an appropriate manner. The Space Audit functionality enables real estate professionals to track space allocations and space costs over time. In this application, the Space Audit functionality can create point-in-time snapshots of buildings and structures and display historical use of space, thereby facilitating comparisons of metrics for future real estate decisions. You can audit buildings, structures, and floors to create a log that displays the following: Allocation details, such as key allocation area and cost. Headcount summary that includes the total headcount, cost and area per person. Space allocation snapshot that illustrates the prorated space allocations to organizations and associated Space Audit Allocation History records. From the Space Audit business object, you can create the following: Space Audit Master record. Space Audit record. Space Audit Allocation History record. © Copyright IBM Corporation 2011. 36 Space Audit Process The Space Audit process consists of five steps. The following steps detail the start-to-finish process. Space Audit Process 1 Pre–Audit Review 2 Create and Submit Space Audit Master Record At the beginning of the process, the user must make sure that all applicable Floor and Space records are in the “Active” state. Organizations may also wish to take the opportunity to validate their space allocations before the audit. Other organizations will wait and do their validation later in Step 4, and some organizations will actually do both. Next, the user must create a Space Audit Master record. This record enables the user to select the building and the floors for an audit process. The information includes the space audit period, the status, the list of buildings to be audited and the list of floors to be audited within a building. 3 Refer to the Space Audit Master Record section below. System generates Space Audit (Detail) and Space Allocation History Records As set up in Step 1, only “Active” spaces in “Active” floors will be processed. Refer to the Space Audit System-Generated Workflow Process section below. Refer to the Space Audit (Detail) Record section below. Refer to the Space Audit Allocation History Record section below. 4 Review Audit Records 5 Close Audit Period or Remove on Space Audit Master The user/organization can validate the generated Audit records. Depending on the organization’s process, this step may be in addition to or in place of the Space Allocation validation that occurred in Step 1. Closing the audit period will move the Space Audit Master, Space Audit and Space Allocation History records to a read-only “History” state. Meanwhile, removing will delete the Space Audit Master, Space Audit and Space Allocation History records. © Copyright IBM Corporation 2011. 37 Space Audit Process – Diagram Space Audit Process Diagram © Copyright IBM Corporation 2011. 38 Space Classification Standards & Prorations - Diagram Space Classification Standards & Prorations © Copyright IBM Corporation 2011. 39 Space Audit Master Record To initiate the Space Audit process, first create a Space Audit Master record in which you specify the building or structure and the floors to be audited. The information you provide includes the space audit period, the list of buildings or structures to be audited, the list of floors to be audited within a building or structure, and the audit process to be used. Creating a Space Audit Master Record Use the following procedure to create a Space Audit Master record. To Create a Space Audit Master Record Step 1 Sign in with the proper Space Planner (or Move Planner) role. Step 2 From the Menu Bar, click Space > Manage Space > Space Audit Master to open the Space Audit Master results page. Step 3 Click Add to create a new Space Audit Master record. Step 4 Review the form that appears. Specify the details regarding the Space Audit Master record. © Copyright IBM Corporation 2011. 40 General Tab General Section The General section provides information about the audit process that is conducted for a specific space. The information includes the audit ID, the instructions to be followed while performing an audit process, the audit period, the audit status, the name of the person performing the audit and the audit record date. A detailed description for each of these fields is given below. Audit ID Enter a unique number that represents the ID that is assigned to the audit record. Status The system displays the current status of the Space Audit Master record being created. The different statuses of the Space Audit Master record are explained below: Draft - Indicates that a draft copy of the specifications that are entered in the Space Audit Master record has been created. The system generates the status when the user clicks the Create Draft action in the action bar. Review In Progress – Indicates that the record is sent for approval and it is yet to be reviewed by all members in the distribution list. The system generates this status on clicking the Active action in the action bar. Issued – The system automatically changes the record status from Review In Progress to Issued when the record is approved by the members in the distribution list. Revision in Progress - Indicates that the record is being modified or edited for further changes. The system generates this status when the user clicks the Revise action in the action bar. Retired – Indicates that the record is removed temporarily from the active management list. The system generates this status when the user clicks the Retire action in the action bar. Fiscal Period The accounting fiscal period in which the audit period occurs. Click the Search icon and select the appropriate value. Audit Period Enter the audit period duration for this audit process. Description Enter a description of the purpose and scope. Use Active Space Allocation Process? There are two processes that can be followed for conducting a space audit. One uses the active space allocation process and the other does not. Both processes are described in the next section of this chapter, Space Audit System-Generated Workflow Process. Select the check box if you wish to use the active space allocation process. © Copyright IBM Corporation 2011. 41 Details Section The Details section provides the instructions to be followed while performing an audit process, the audit period start and end dates, the name of the person performing the audit, and the audit record date. A detailed description for each of these fields is given below. Instructions Read the instructions to be followed while performing the audit process. Period Start Date Use the Calendar icon started. to select the date on which the audit process is Period End Date Use the Calendar icon completed. to select the date on which the audit process is Snapshot Date The system displays the date on which the space audit was recorded. Requested By Displays the full name of the person who conducted the space audit process. Audit Buildings Section This section displays the building(s) and/or structure(s) selected for this space audit process. Use the Find action to select a specific building/structure record. In the Search list, the system displays the available records that are retrieved from the Building and Structure business objects in the Location Hierarchy. Select a specific record and click OK. The selected record is displayed in the Audit Buildings section. For each building/structure, this section displays an image, the building/structure name, building/structure ID, and the city. To delete a record from this section, select the check box of the respective record and click the Remove action. © Copyright IBM Corporation 2011. 42 Audit Floors Section This section displays the floor(s) selected for this space audit process in the building(s)/structure(s) identified in the Audit Buildings section. Use the Find action to select a specific floor record. In the Search list, the system displays the available records that are retrieved from the Floor records in the Location Hierarchy for the building(s)/structure(s). Select a specific record and click OK. The selected record is displayed in the Audit Floors section. For each floor, this section displays the building/structure name, floor name, floor ID, and status. To delete a record from this section, select the check box of the respective record and click the Remove action. Space Audit Records Section The Space Audit Records section displays the space audit records. If you are not using the active space allocation process, this section lists the Space Audit records in the audit. Space Allocation History Records Section This section displays the Space Allocation History records generated if you use the active space allocation process. Refer to the Space Audit Allocation History Record section of this chapter. Space Audit System-Generated Workflow Process The Space Audit process is triggered by selecting the Activate action in the Space Audit Master record. The process followed depends on whether you selected the “Use Active Space Allocation Process?” checkbox. When Using Active Space Allocation Process When the “Use Active Space Allocation Process?” option is selected, the Space Audit process considers allocated Spaces only, and calculates chargeback amounts only. Consequently, the process is faster than when this option is not selected. Space Audit Process – When Using Active Space Allocation © Copyright IBM Corporation 2011. 43 The workflow performs the following steps. When Using Active Space Allocation Process Step 1 Gets Space Allocation records in Active status for the Buildings, Structures, and Floors selected on the Space Audit Master. Step 2 Creates Space Audit Allocation History records for each Space Allocation returned in Step 1 (one-to-one). Step 3 For each Space Audit Allocation History record, gets the Space, and from the Space populates the Property, Building, Floor, and Space Class locator fields. Step 4 Populates the Organization from the Space Allocation to the Space Audit Allocation History. Step 5 Populates the Audit Period from the Space Audit Master. Step 6 Populates the Date Recorded with the Current Date/Time. Step 7 Populates the Area Units from the Space Allocation. Step 8 Populates the Allocation Audit Details from the Space Allocation. Step 9 Activates the Space Audit Allocation History records. Step 10 Makes association between new Space Audit Allocation History records and the Space Audit Master. Step 11 Displays the new Space Audit Allocation History records on the Space Audit Master. When Not Using Active Space Allocation Process When the “Use Active Space Allocation Process?” is not selected, the Space Audit process considers all Spaces, calculates chargeback amounts, and takes a snapshot of the Space area. Consequently, the process takes longer than when this option is selected. Space Audit Process – When Not Using Active Space Allocation © Copyright IBM Corporation 2011. 44 The workflow performs the following steps. When Not Using Active Space Allocation Process Step 1 Retrieves the list of the spaces present within a specific Floor in the Space Audit Master record (status = Active). Step 2 Creates a Space Audit record for the selected space. Step 3 Populates the Space Audit record with information from the Space, Floor, and Building/Structure records from the Location Hierarchy. Step 4 Calculates the prorated area for a space based on the proration of Floor Common, Floor Shared, Building Common, and Building Shared. Step 5 For each new Space Audit record, retrieves a list of Space Allocations for the selected space (status = Assigned). Step 6 Creates a Space Audit Allocation History record for each space allocation. Step 7 Associates the Space Audit Allocation History records to the appropriate Space Audit records. Step 8 Displays the Space Audit records on the Space Audit Master record. Space Audit (Detail) Record When not using the Active Space Allocation Process, a Space Audit record is created for each space within the audit floor for which the Space Audit Master record is created. The Space Audit record is a snapshot of an active Space during the space audit process. Viewing a Space Audit (Detail) Record Use the following procedure to view a Space Audit (Detail) record. To View a Space Audit (Detail) Record Step 1 Sign in with the proper Space Planner (or Move Planner) role. Step 2 From the Menu Bar, click Space > Manage Space > Space Audit Detail to open the Space Audits results page. Step 3 Select the Space Audit record. Note – As an alternative, you can navigate to the Space Audit Master record, scroll down to the Space Audit Records section, and open the Space Audit record. © Copyright IBM Corporation 2011. 45 To View a Space Audit (Detail) Record Step 4 Review the form that appears. View the details regarding the Space Audit record. General Tab General Section The General section gives general information regarding the audit process that is conducted for a specific space. The information includes the audit ID, audit status, snapshot date, audit period name and description about the audit. Each of these fields is described below. Audit Record ID Displays a unique number that represents the ID assigned to the Space Audit record. Status The system displays the current status of the Space Audit record being created. Audit Period Name Indicates the name of the space audit process that is performed for the current space. Description A brief description about the space audit process that is performed for the current space. Details Section Date Recorded The displays the date on which the space details are recorded during the audit process. Snapshot Date By default, system displays the date on which a snapshot of the audit space is recorded. If the field is left blank, use the Calendar icon the calendar. to select the date from Location Summary Section This section gives a summary of the location that is associated with the space for which the Space Audit process is performed. The information includes the names of the location, property, building/structure, floor, space, space class, and space cost details. Description for each of these fields is given below. © Copyright IBM Corporation 2011. 46 Location Summary Section Property Use the Search icon to select the property that is associated with the audit space. In the Search list the system displays the available records that are retrieved from the associated business object in the Location Hierarchy. Select a record and click OK. The selected record is displayed in this field. Building Use the Search icon to select the building or structure that is associated with the audit space. In the Search list the system displays the available records that are retrieved from the Building or Structure business object in the Location Hierarchy. Select a record and click OK. The selected record is displayed in this field. Floor Use the Search icon to select the floor that is associated with the audit space. In the Search list the system displays the available records that are retrieved from the Floor business object in the Location Hierarchy. Select a record and click OK. The selected record is displayed in this field. Space Use the Search icon to select the space that has to be audited. In the Search list the system displays the available records that are retrieved from the Space business object in the Location Hierarchy. Select a record and click OK. The selected record is displayed in this field. Space Class You can classify a given space into different types. In the field, the system displays the classification type of the audit space (e.g., auditorium). Use the Search icon to select the space class type. In the Search list the system displays the available records that are retrieved from the associated business object in the Classification Hierarchy. Select a record and click OK. The selected record is displayed in this field. Building Common Select this check box if the building/structure area (i.e., associated with the audit space) is a common area and it is shared by the building/structure occupants (e.g., lobby, parking lot). Floor Common Select this check box if the calculated floor area (i.e., associated with the audit space) is a common area and it is shared by the floor occupants (e.g., lobby, parking lot). Cost/Area Floor Level Enter a numerical value that represents the cost per area within the audit floor. Cost/Area Space Level Enter a numerical value that represents the cost per area of the audit space within the selected floor. Surcharge Enter a numerical value that indicates the extra charge that has to be paid during the audit process. © Copyright IBM Corporation 2011. 47 Location Summary Section Proration Type Defines the space classification type based on the Proration Type classification standard (e.g., Floor Common, Floor Shared, etc.). Use the List icon to select the space classification type. The system displays the available space classification options that are predefined in the Tools > Lists page. Units Section Currency Use the List icon to select the currency type that will be used for the cost-related fields in the Space Audit record. The system displays the options (US Dollars, Indian Rupees, etc.) that are defined for the Currency in the Tools > Lists page. By default, the system displays the currency set by the administrator. Area Units Use the List icon to specify the unit of measurement (UOM) for the area fields. The system displays the options defined for the UOM business object in the Tools > Lists page. Area Summary Section The Area Summary section provides information about the Floor Common, Floor Shared, Building Common, and Building Shared and Gross area. Note – The measurement values are calculated by the system using a specific formula based on the numerical value entered by the user in the Area field. Allocation Details Section This section displays information regarding the allocated space. The information includes the date on which the audit space was allocated, the allocated space area, the cost/area of the allocated floor, the cost/area of the allocated space within the floor, the total cost of the allocated floor and space. Date Allocated Use the Calendar icon to select the date on which the space was allocated for an audit process. Date Unassigned Use the Calendar icon was unallocated. © Copyright IBM Corporation 2011. to select the date on which the audited space 48 Allocation Details Section Area Allocated The system displays a numerical value that represents the total area of the audit space. The system retrieves this value from the corresponding Space record selected in the Location section. Cost Allocated (Floor) The system displays a numerical value representing the cost per area of the allocated floor. The system retrieves this value from the corresponding Space Allocation record selected in the Space Allocations section. Cost Allocated (Space) The system displays a numerical value representing the cost per area of the allocated space within the floor. The system retrieves this value from the corresponding Space Allocation record selected in the Space Allocations section. Allocated Area Manual To manually override the allocated area. Space Allocation Snapshot Section This section displays a snapshot of the historical utility of the audit space. This section also gives information about the prorated allocation of space to organizations and the associated Space Audit Allocation History records. The information includes the organization name, organization id, area allocated (before prorated), area allocated (after prorated), percentage of total space, cost allocated. The system retrieves the record from the Space Audit – Allocation History business object. To delete a record, select the check box of the respective records and click the Remove action. The selected record gets deleted from the section. Space Allocations Section In this section, you can add the Space Level Allocation record that gives the allocation specifications regarding the audit space. Use the Find action to select the Space Level Allocation record. In the search list, the system displays a list of the available records that are retrieved from the associated business object in the Manage Chargeback Allocations menu. Select a specific record and click OK. The selected the record is displayed as line items in this section. To delete a record, select the check box of the respective records and click the Remove action. The selected record gets deleted from the section. Other Tabs The details regarding the Graphic tab are explained in the previous section. © Copyright IBM Corporation 2011. 49 Space Audit Allocation History Record When using the Active Space Allocation Process, a Space Audit Allocation History record is created for each Space Level Allocation record which is in the Assigned status. The Space Audit Allocation History record is a snapshot of an active Space during the Space Audit Allocation History process. The read-only information includes the location details and allocation audit details of the audited space. Viewing a Space Audit Allocation History Record Use the following procedure to view a Space Audit Allocation History record. To View a Space Audit Allocation History Record Step 1 Sign in with the proper Space Planner (or Move Planner) role. Step 2 From the Menu Bar, click Space > Manage Space > Space Audit Master to open the Space Audit Master results page. Step 3 Select the Space Audit Master record. Step 4 Review the form that appears. View the details regarding the Space Audit Master record. Step 5 Scroll down to the Space Allocation History Records section. Select to open the Space Audit Allocation History record. Review the next form that appears. View the details regarding the Space Audit Allocation History record. General Tab General Section The General section gives general information regarding the audit process conducted for a specific space. The information includes the allocation audit ID, audit status, audit period, and date recorded. Each of these fields is described below. Allocation Audit ID The system displays a unique number that represents the ID assigned to the Space Audit Allocation History record. Status The system displays the current status of the record. Audit Period The name of the audit period performed for the space. Date Recorded The date on which the audit is recorded. Units Section © Copyright IBM Corporation 2011. 50 Units Section The Units section displays the Area Units and Currency UOM for the record. Allocation Audit Details Section This system displays the allocation and audit details that are recorded in the Space Audit record. The information includes the name of the organization, area allocation (before and after prorated), percent of total space, cost details (for the floor and space) along with the prorated area. Below are the editable fields. Organization Name The organization for the space displays. To change the value, click the Search icon and select from the choices. Space Area Manually override the space area allocated, if necessary. Allocated Area Manual Manually override the area allocated, if necessary. Percent of Total Space Manually override, if necessary. Cost/Area Floor Level Manually override, if necessary. Cost/Area Space Level Manually override, if necessary. Location Details Section This section displays the location details of the audited space for which the Active Space Allocation History process is performed. The information includes the names of the property, building/structure, floor, space, and space classification. Property Use the Search icon to select the property that is associated with the audit space. In the Search list the system displays the available records that are retrieved from the associated business object in the Location Manager. Select a record and click OK. The selected record is displayed in this field. Building Use the Search icon to select the building or structure that is associated with the audit space. In the Search list the system displays the available records that are retrieved from the Building or Structure business object in the Location Manager. Select a record and click OK. The selected record is displayed in this field. Floor Use the Search icon to select the floor that is associated with the audit space. In the Search list the system displays the available records that are retrieved from the Floor business object in the Location Manager. Select a record and click OK. The selected record is displayed in this field. © Copyright IBM Corporation 2011. 51 Location Details Section Space Use the Search icon to select the space that has to be audited. In the Search list the system displays the available records that are retrieved from the Space business object in the Location Manager. Select a record and click OK. The selected record is displayed in this field. Space Class You can classify a given space into different types. In the field, the system displays the classification type of the audit space. E.g. auditorium. Use the Search icon to select the space class type. In the Search list the system displays the available records that are retrieved from the associated business object in the Classification Manager. Select a record and click OK. The selected record is displayed in this field. Other Tabs The details regarding the Graphic tab are explained in the previous section. Space Utilization The Space Utilization factor plays a vital role in maintaining and reporting on existing space. To have a proper utility of a space, you must perform regular audits to meet the additional requirements of a specific space or shortfall of a specific space. The Space Utilization functionality within this application enables the users to track the efficient utilization of a specific space by creating a Space Utilization record. Space Utilization Record A Space Utilization record is created to determine the efficiency and the utility factor of a specific space. The Space Utilization record gives information about the space type, utilization percentage of a specific space and a brief description about the space. Creating a Space Utilization Record Use the following procedure to create a Space Utilization record. To Create a Space Utilization Record Step 1 Sign in with the proper Space Planner (or Move Planner) role. Step 2 From the Menu Bar, click Space > Manage Space > Program Utilization to open the Manage Program Utilization results page. Step 3 Click Add to create a new Space Utilization record. © Copyright IBM Corporation 2011. 52 To Create a Space Utilization Record Step 4 Review the form that appears. Specify the details regarding the Space Utilization record. General Tab General Section The General section details you with the utilization details of a specific space. The information includes the space type, the utility type of the space, percentage usage of the space, and total area of the space. ID Enter a unique number identifying the Space Utilization record being created. If this field is left blank, the system automatically generates this number at the time of creating the Space Utilization record. Status The system displays the current status of the Space Utilization record being created. Name Enter the name of the Space Utilization record. Description A brief description about the utilization details of a specific space. Details Section Program Use the Search icon to select a utilization type for the room. In the Search list the system displays the available records that are retrieved from the Room Utilization business object in the Classification Hierarchy. Select a record and click OK. The selected record is displayed in this field. Use Use the Search icon to select a utilization type of the space. In the Search list the system displays the available records that are retrieved from the Room Utilization business object in the Classification Hierarchy. Select a record and click OK. The selected record is displayed in this field. Percent Enter a numerical value that indicates the total utilization area of the space in percentage. By default, the system displays UOM as percentage. © Copyright IBM Corporation 2011. 53 Details Section Area Enter the total area of room that is utilized for a specific purpose. For example, this field can be defined as the total area of a meeting room that is utilized for conducting meetings/conference/seminar in an organization. Room Use Notes This section enables you to enter a brief note about the utilization of the room. Use the options in the toolbar to format the content. Space Use Agreement (SUA) A Space Use Agreement (SUA) is defined as a lease/rental agreement signed between two parties (e.g., between landlord and buyer/RE Contractor) when a space is given for a lease/rent. This agreement is written under the acceptance of both the parties and has terms and conditions relating to the cost and contract details of the lease. Space Use Agreements are created, viewed and modified using the Space Use Agreements page. Space Use Agreement Record Viewing a Space Use Agreement Record Use the following procedure to view a Space Use Agreement record. To View a Space Use Agreement Record Step 1 Sign in with the proper Space Planner (or Move Planner) role. Note – In addition, the proper Contract Manager role can create, view and modify Space Use Agreement records. From the Menu Bar, click Contracts > Agreements > Space Use Agreements. Step 2 From the Menu Bar, click Space > Manage Space > Space Use Agreements to open the Space Use Agreements results page. Step 3 Select the Space Use Agreement record. Step 4 Review the form that appears. View the details regarding the Space Use Agreement record. Here is the top half of the form. Step 5 Review the bottom half of the form. © Copyright IBM Corporation 2011. 54 General Tab General Section ID Enter a unique number identifying the Space Use Agreement record being created. If this field is left blank, the system automatically generates this number at the time of creating the Space Use Agreement record. Revision The system displays the revision number indicating the number of times the current record is revised. You can revise/modify the record by clicking the Revise action that is displayed on the Action bar. Status Note – Each time you revise or modify the record, the value displayed in this field gets incremented by one. The system displays the current status of the Space Use Agreement record being created. The different statuses of the Space Use Agreement record are explained below. Draft - Indicates that a draft copy of the specifications that are entered in the Space Use Agreement record is being created. The system generates the status when the user clicks the Create Draft action in the Action bar. Review In Progress – Indicates that the record is sent for approval and it is yet to be reviewed by the members in the distribution list. The system generates this status on clicking the Submit action in the Action bar. Issued – The system automatically changes the record status from Review In Progress to Issued when the record is approved by the members in the distribution list. Revision in Progress - Indicates that the record is being modified or edited for further changes. The system generates this status when you click the Revise action in the Action bar. Completed – Indicates that the record is processed and the tasks that are associated with the Space Use Agreement record is complete. The system displays this status only when you select the Complete action on the action bar. Retired – Indicates that the record is removed temporarily from the active management list. The system generates this status when you click the Retire action in the Action bar. History - When the Space Use Agreement record is revised, for each revision a copy of the record gets saved in the History state. © Copyright IBM Corporation 2011. 55 General Section Note – Upon selecting the History option in the Related Report drop-down status list, the system retrieves and displays all of the records that are revised at different stages. Name Enter the name of the Space Use Agreement record for which the record is being created. Description Enter a brief description about the space for which the Space Use Agreement record is being created. Organization Section This section gives information about the organization that is associated with the space for which the Space Use Agreement record is created. On selecting a specific Organization record in the Organization Lookup field, the organization Path, Name, Short Name and Company Division are auto populated from the selected record. To delete the information that is displayed in this section, click the Clear action. The information that is displayed in this section gets deleted. Cost Code Section In this section, you can see the cost code to which this Space Use Agreement record applies. Use the Find action to select a different Cost Code record. In the search list, the system displays the available records that are retrieved in the Contracts > Set Up > Cost Codes page. Select a specific record and click OK. The selected record is displayed as line item in this section. To delete the information that is displayed in this section, click the Clear action. The information that is displayed in this section gets deleted. Real Estate Contract Section In this section, you can see the lease contract to which this Space Use Agreement record applies. Use the Find action to select a different RE Contract record. In the search list, the system displays the available records that are retrieved from the RE Lease business object in the Contracts > Leases page. Select a specific record and click OK. The selected record is displayed as line item in this section. To delete the information that is displayed in this section, click the Clear action. The information that is displayed in this section gets deleted. © Copyright IBM Corporation 2011. 56 Geography Section In this section, you can add the geographic location of the space for which the space use agreement is created. On selecting a specific Geography record in the Geography Lookup field, other fields such as city, state/province and country get auto populated from the selected record. Use the Geographical Find Button to select a geography record. In the Search list, the system displays the available records that are retrieved from the associated business object in the Geography Hierarchy. Select a specific record and click OK. The selected record is displayed in the Geography Lookup field. Parent Space Use Agreement Section In this section, you can add the parent Space Use Agreement record. For example if a sub space (floor) within the parent property (building/structure) is given for lease, the parent space user agreement that is available for the parent property is associated in this section. Use the Find action to select a Space Use Agreement record. In the Search list, the system displays the available records that are retrieved from the Space Use Agreement business object in the Contracts > Agreements page. Select a specific record and click OK. On selecting a specific record, the fields in the section get populated from the selected Space Use Agreement record. To delete the information that is displayed in this section, click the Clear action. The information that is displayed in this section gets deleted. Units Section Currency Use the List icon to select the currency type that will be used for the cost-related fields in the Space Use Agreement record. The system displays the options (US Dollars, Indian Rupees, etc.) that are defined for the Currency in the Tools > Lists page. By default, the system displays the currency set by the administrator. Area Units Use the List icon to specify the unit of measurement (UOM) for the area fields. The system displays the options defined for the UOM business object in the Tools > Lists page. Details Section Conversion Group Use the List icon to select a specific currency conversion type. The system displays the available currency conversion types that are predefined in the Tools > Lists page. By default, the system displays the Default type set by the administrator. © Copyright IBM Corporation 2011. 57 Details Section Currency Exchange Date This field displays the date and the time on which the currency was traded. Use the Calendar icon to select the date entry. SUA Dates Section Commencement Dates Use the Calendar icon to select the date on which the space use agreement between the two parties comes into force. Expiration Dates Use the Calendar icon to select the date on which the space use agreement between the two parties (landlord and buyer) expires. Executed Dates When a landlord gives a specific space on lease to a third party then, the space sharing has to be executed by the concerned authority. Use the Calendar icon to select the date on which the space sharing is executed by the authority. Occupancy Date Use the Calendar icon to select the date on which the lease/rental space is occupied by the buyer. Vacate Date Use the Calendar icon to select the date on which the space use agreement expires and lease/rental space has to be vacated by the occupant. Commitment Details Section This system displays the commitment details regarding the lease contract and space allocation. The information includes headcount, as well as calculated rentable areas, rentable percentages, and other contract details. Below are the editable fields. Estimated Headcount Enter a numerical value that indicates the estimated headcount that is occupying the lease. SUA Rentable Area The system displays a numerical value that indicates the total rentable area within the lease space. The system calculates this value using a preset formula. Manually override, if necessary. © Copyright IBM Corporation 2011. 58 Space Summary from Area Allocations Section In this section, the system displays the allocation details regarding the lease space. The information includes the total rentable area, total occupied area, total vacant area, estimated cost of the lease, internal headcount, external headcount, and total headcount occupying the lease and total number seats that are available in the space that is given for lease. The system calculates these values based on the information that is retrieved from the associated Area Level Allocations record. Portfolio Summary from Area and Space Allocations Section This section displays the utility details of the lease space. The information includes the area/person, cost/person, seat/person, cost/seat, and vacancy rate of the space along with the percentage of the seats occupied/available. The system calculates these values based on the information that is retrieved from the associated Area Level Allocation and Space Level Allocation records. Billing Details Section This section gives the billing information regarding the lease. The information includes the billing type, client sequential number, customer number, AP lease number, premise status, host cost center, and customer ADN. The details regarding these fields follow: Billing Type Premise Status Accounting Cost Center Use the List icon to select the billing type based on which the person who has taken this space as lease has to pay. The system displays the following options: First: Select this option to indicate that the billing is made as annual lump payment. Second: Select this option to indicate that the billing is annual percentage of the sum of the total adjusted gross receipt. This field enables you to define the status of the premise that is available within the lease space. On Premise – You can select this option, if the premise that is available within the lease space is also allocated for lease/rent. Off Premise – You can select this option, if the premise that is available within the lease space is not allocated for lease/rent. Enter the accounting cost center of the space that is allocated for lease. Area Level Allocations Section This section displays the area level allocation details associated to the Space Use Agreement from the allocation regarding the floor that is given for lease/rent. © Copyright IBM Corporation 2011. 59 Space Level Allocations Section This section displays the space level allocation details associated to the Space Use Agreement from the allocation regarding the space (that is available within the selected floor) that is given for lease/rent. Contact Details Tab The Contact Details tab is used to add the name and contact information of the individuals who play a vital role in the organization. The following figure shows the Contact Details tab and its sections. Space Use Agreement Record > Contact Details Tab Contacts Section In this section, you can add the name of manager and the other important contacts regarding the Space use Agreement record being created. Use the Add Person action in the Contacts Section bar. On clicking the Add Person action, the system displays a Query window listing the available People records. Select the required record(s) and click OK. The selected record(s) get displayed in the Contacts section (as hyperlinked line items) along with the contact details such as contact person name, role, organization, work phone, and email. Click the Linked Record icon to view and modify the record. Use the Remove action to delete the selected record(s). © Copyright IBM Corporation 2011. 60 History Tab The History tab provides details about the number of times the record was revised. Each time the record is revised, a snapshot of the record before it was revised is saved as a line item in this tab. Space Use Agreement Record > History Tab Revision Details Section The section provides details about the number of times the record was revised. It also provides information about the date on which the revision was made and also the reasons (if any) for revising the record. This section displays the revision details regarding the Space Use Agreement record. The information includes the revision number that indicates the number of times the record is revised, date on which the record is revised, and a brief description about the changes made during each revision. The system generates this information only after the record is activated. Revision History Section In this section, the system displays a history of the revision details that are made when a record is activated. The revision details include the date on which the record is revised, name of the person who has modified the record, reason (given by the person at the time of each revision) for which the record is revised and the revision type. When a record is revised, for each revision a copy of the record get saved in the History status and displayed as a line item in this section. © Copyright IBM Corporation 2011. 61 Revisions Section Each time a record is revised, the system generates a revision record (that includes the revision details) and populates the revision details regarding the record as line item in this section. The revision details include the revision name, person who has revised the record, creation date, expired date along with the status and id and name of the Revision record. © Copyright IBM Corporation 2011. 62 2. Move Management The Move Management process is one of the most complex and costly processes performed by facility management organizations. It involves the coordination of multiple service organizations and is often driven by short turnaround agreements. Churn rates can be high and the costs associated with unnecessary downtime because of services that are not complete on “moving day” can hinder the productivity of people directly related to the core products and services of the Company. Simply maintaining accurate data on building occupancy can be a daunting task. IBM TRIRIGA addresses the need of effective Move Management by providing the best processes and practices that are required to request, design, plan and track both simple and complex moves. The Move Management process: Provides a simple self-service Move Request process, reducing the time and complexity required to create and submit a request. Offers a convenient Move Design tool, increasing the efficiency and accuracy of Move Planning. Improves efficiency in the identification and execution of Move Projects, including the use of dependent sub-projects for phased moves and integration with Program Management for enhanced financial and operational control. Manages and coordinates the full Move Process life cycle, from request through execution, to obtain benefits and control not available from traditional Move Management. Integrates with the IBM TRIRIGA Strategic Facility Planning (SFP) product to facilitate the process of translating approved Scenarios into executable Move Plans and Move Projects. © Copyright IBM Corporation 2011. 63 Service Management Process To give context to the Move Management process, here is a high-level flow of the Service Management process, which manages a request from the initial submission through delivery or fulfillment. Service Management Process Note – Refer to the IBM TRIRIGA 10 Maintenance and Service Management User Guide for a further discussion of the Service Management process. © Copyright IBM Corporation 2011. 64 Move Management Process Meanwhile, the Move Management process is comprised of two different paths: Move Services Request process – This path is a subset of the overall Service Management process shown above, and can manage a request whether or not Move Planning is involved. Move Planning process – This path provides Move Design and Move Planning functionality and can integrate with Strategic Facility Planning (SFP). Next, here is a high-level flow of the Move Services Request and Move Planning processes from the creation of the Move Request to the Move Project/Task assignment. The rest of the flow is continued on the next page. Move Management Process – Part 1 Note – Refer to the IBM TRIRIGA 10 Maintenance and Service Management User Guide for a further discussion of the Service Management process. Note – Refer to the IBM TRIRIGA 10 Strategic Facility Planning User Guide for a further discussion of Strategic Facility Planning (SFP). © Copyright IBM Corporation 2011. 65 Finally, here is a high-level flow of the Move Management process from the Move Project/Task assignment to the completion of the survey. Move Management Process – Part 2 © Copyright IBM Corporation 2011. 66 Move Services Request Process As described above, the Service Management process manages a request from the initial submission through delivery or fulfillment. As a subset of the overall Service Management process, the Move Services Request process similarly manages a Move Services Request from the initial submission through fulfillment, whether or not Move Planning is involved. Accompanying the Move Services Request, here are other related requests and their common elements: Creating a Service Request Common Elements of the Service Request Move Services Request Space Services Request Human Resource Request Locating/Finding Space Creating a Service Request Use the following procedure to create a Space/Move or Human Resources service request. To Create a Service Request Step 1 Sign in with the proper Move Planner role. Step 2 Select the Expand icon for Space or for Human Resources. The category expands to show the options available for Space or for Human Resources, respectively. Step 3 Click the specific Space or Human Resources request. The selected Request form opens. Step 4 Review the Request form. Step 5 Fill in the form, then click Create Draft. Step 6 For further details on the various tabs, sections, fields and actions for a specific Space/Move or Human Resources request, refer to the following discussions. Move Services Request Record Change Space Request Record Need Space Request Record Return Space Request Record New Hire Request Record Update Personnel Information Request Record Terminate Person Request Record © Copyright IBM Corporation 2011. 67 Common Elements of the Service Request Review the common elements (e.g., tabs, sections, fields, actions) of an online service request below. Note – Do not be alarmed if you do not see all of these tabs, sections, fields and actions in a particular form. Although these elements can appear in most forms, your System Administrator may opt to turn them off, or hide them from specific user roles, via security. Several tabs are used for Application Administration purposes. Request Form Before the request is saved, the “Request is for” option gives you two choices: “Me” and “Someone Else”. Before saving as Draft – Request is for “Me” If “Someone Else” is selected, two sections appear: Requested For and Requested By. Select the new name for Requested For. Before saving as Draft – Request is for “Someone Else” For either option, when the form is saved as a Draft, the General section appears at the top of the form, including the Request ID and Status fields. © Copyright IBM Corporation 2011. 68 Saved as Draft – General section appears Form Tabs Depending upon your user role and specific request, the saved Draft may display one or more tabs (e.g., General tab, Move Details tab) at the top of the form. The following example shows a saved Move Request. Saved as Draft – General and Move Details tabs appear Note – For more information about the common form tabs available, refer to the IBM TRIRIGA 10 Getting Started User Guide. © Copyright IBM Corporation 2011. 69 General Tab Review the common elements of the saved request form below. General Section Note – When the form is saved as a Draft, the General section appears at the top of the form, including the Request ID and Status fields. Request ID The system automatically generates this number at the time of creating the record. Status The system displays the current status of the service request record being created. The different statuses of the record are explained below. Draft - Indicates that the service request record is yet to be created. The system generates the status when the user clicks the Create Draft action. Review In Progress – Indicates that the record is sent for approval and it is yet to be reviewed by all of the members in the distribution list. The system generates this status upon clicking the Submit action. Revision in Progress - Indicates that the record is being modified or edited for further changes. The system generates this status when you click the Revise action. Issued – The system automatically changes the record status from Review In Progress to Issued when all of the members in the distribution list approve the record. Completed – When the work task that is associated with the service is complete, the system automatically changes the record status to Completed indicating that the work task regarding the requested service is completed and the request is closed. Note – The Completed status is displayed only when the corresponding workflow is fired and it cannot be triggered manually. Retired – Indicates that the record is removed temporarily from the active management list. The system generates this status when you click the Retire action. History - When the service request record is revised, for each revision, a copy of the record gets saved in the History state. © Copyright IBM Corporation 2011. Note – The system retrieves and displays all of the revisions of the record in the My Request History page. 70 General Section Request is for Select the person for whom the service request is raised. Me - Select this option if you are the person who is raising the service request. Someone Else – Select this option if the person who is reporting the issue is different from the person for whom the request is actually placed. Note – If “Someone Else” is selected, two sections appear: Requested For and Requested By. Requested For Section Note – This section appears when “Someone Else” is selected for “Request is for” above. If the person who is reporting the issue is different from the person for whom the request is actually placed, then you use this section to specify the person for whom the request is raised. Use the Search icon to select the person for whom the service request is raised. In the search list, the system displays a list of records that are retrieved from the associated business object in the People page. Select the respective record and click OK. The system displays the information such as work phone, work fax, mobile, email, current organization, primary location and functional role details of the person. Requested By Section Note – This section appears when “Someone Else” is selected for “Request is for” above. The system retrieves and displays all of the information regarding the requestor who has raised the request. The information includes the requestor’s name, work phone, and email ID. © Copyright IBM Corporation 2011. 71 Request Details Section Note – For some services, the Request Details section may be slightly modified: Move Request – This section is labeled the Move Details section and includes other fields. Return Space – This section includes other fields. New Hire – This section includes other fields. Terminate Person – This section includes other fields. Update Personnel Information – This section includes other fields. Emergency, immediate service required Building, Floor, Room Select this check box if any of the following applies: If the service request must be performed immediately by the concerned department (that is responsible for maintaining the equipment, building/structure or space). If the service request must be performed immediately by the manager (who is responsible for space allocation or personnel records). Use the Search icon to select the location that is associated with the equipment, building/structure, space or personnel for which the request is created. In the search list, the system displays the available records that are retrieved from the associated business object in the Location page. By default, the system displays the location of the person (for whom the request is raised) as entered in the Requested For Lookup field. Organization Use the Search icon to select the organization that is associated with the equipment, building/structure, space or personnel for which the request is created. In the search list, the system displays the available records that are retrieved from the associated business object in the Organization page. By default, the system displays the organization of the person (for whom the request is raised) as entered in the Requested For Lookup field. Service Request Section You can classify service requests into different types. Each of these requests is defined in the Classification page. Select a specific Request Class option. The system displays a list of options that are defined for the corresponding service request business object (e.g., “Individual Move”, “Small Move”, “Group Move”, etc.) in the Classification page. © Copyright IBM Corporation 2011. 72 Describe Your Request Section Provide a brief note or additional comments about the service request for which the record is being created. Other Locations Section Note – For some services, the Locations section may be relabeled: Return Space - This section is labeled the Location to be Relinquished section. Terminate Person – This section is labeled the Unassign Locations section. In this section, you can add other location(s) associated with the equipment, building/structure, space or personnel for which the service request is created. Use the Find option to select the appropriate Location record(s). In the search list, the system displays the available records that are retrieved from the associated business object in the Locations page. Select the respective record(s) and click OK. The selected records are displayed as line items. To delete a record from this list, select the check box beside the record and click Remove. Assets Section Note – For the Terminate Person service request, this section is labeled the Unassign Assets section. In this section, you can add the assets associated with the equipment, building/structure, space or personnel for which the service request is created. Use the Find option to select the appropriate Asset record(s). In the search list, the system displays a list of available records retrieved from the associated business object in the Assets page. Select the respective record(s) and click OK. The selected records are displayed as line items. To delete a record from this list, select the check box beside the record and click Remove. © Copyright IBM Corporation 2011. 73 Form Actions Review the common actions of an online service request below. Action Name Description Create Draft Click the Create Draft action to record all specifications regarding the Service Request record. The system creates the record in the Draft status and additional actions appear. The additional actions include Save, Save & Close, Submit, Copy and X (Cancel). Save Click the Save action to save the changes made. Save & Close Click the Save & Close action to save the changes and close the active window. X Click the X (Cancel) action to close the active window without saving the changes. Copy Click the Copy action to create another copy of the same Service Request record. The new copy is created in the Draft state and displayed in the My Request History page. You can modify the details, if required. Submit Click the Submit action to add the record to the active management list. The status of the record changes from Draft to Active. The system displays a different set of actions. The actions include Revise, Retire, Copy and X (Cancel). Note – For more information on the common and additional form actions available, refer to the IBM TRIRIGA 10 Getting Started User Guide. © Copyright IBM Corporation 2011. 74 Move Services Request Move Services Request Record If a department, agency or work group decides to move to another location from the current location, then the head of the department, agency, or work group can initiate a Move Request to shift the assets such as sofa sets, table, chairs, cabins, fans and other equipment to the designated location. Move Services Request > General Tab © Copyright IBM Corporation 2011. 75 General Tab Review the elements of the saved Move Request service request below. General Section Note – When the form is saved as a Draft, the General section appears at the top of the form, including the Request ID and Status fields. Refer to the Common Elements of the Service Request above. Requested For Section Refer to the Common Elements of the Service Request above. Requested By Section Refer to the Common Elements of the Service Request above. Move Details Section This section gives information about the asset that is moved from one location to another. Refer to the Common Elements of the Service Request above. Additional elements include the following fields. Proposed Move Date Reason For Move Use the Calendar icon to select the date on which the asset has to be moved from the current location to the new location. You can specify the reason (e.g., department shift, promotion) due to which the asset is to be moved from one location to another. Use the Search icon to select a specific move reason. In the search list, the system displays the available requests that are retrieved from MAC Reasons business object in the Classification hierarchy. To Building, To Floor, To Room For a Service Request of “Individual Move”, use the Search icon to select the location to which the assets have to be shifted. In the search list, the system displays the available records that are retrieved from the associated business objects in the Locations hierarchy. This field is hidden for a Service Request of “Group Move” or “Small Move”. Instead, the To Location is specified individually for each Move Line Item (MLI) in the Move Details tab. © Copyright IBM Corporation 2011. 76 Move Details Section Include Requested For in the Move This field is hidden for a Service Request of “Individual Move”. For a Service Request of “Group Move” or “Small Move”, select this check box to include the Requested For person in the Move Request. Total Estimated Cost Note – Leave this box unchecked if you want to manually add the Requested For in the Move Details tab. Otherwise, a duplicate Move Line Item may be generated by the system when the Move Request is submitted. Since the Move Details tab only applies to a “Small Move” or “Group Move”, the estimated cost for an “Individual Move” is $0.00. For a Service Request of “Group Move” or “Small Move”, the system displays the estimated cost gathered from the Move Line Items (MLI) on the Move Details tab. Note – For more information about how the estimated cost for each Move Line Item (MLI) is calculated, refer to the Estimated Costs Section of the Move Request Line Item Record below. Note – For more information about Move Policy Settings, Move Cost Estimates and Location Cost Index, refer to the Move Policy & Cost Estimates, Application Settings Record and Building Record below. Service Request Section You can classify service requests into different types. Each of these requests is defined in the Classification page. Select the type of move request: “Individual Move”, “Small Move” or “Group Move”. By default, the field is set to “Individual Move” for simple moves (e.g., one-time moves, box moves). Note – The Move Services form changes depending upon the Service Request you select. Individual Move – When this option is selected, the To Location field is displayed, while the Include Requested For in the Move field, the Requested For section, and the Move Details tab remain hidden. Small Move or Group Move – When either of these options is selected, the To Location field is hidden, while the Include Requested For in the Move field, the Requested For section, and the Move Details tab are displayed. Describe Your Request Section © Copyright IBM Corporation 2011. 77 Describe Your Request Section Refer to the Common Elements of the Service Request above. Other Locations Section Refer to the Common Elements of the Service Request above. Assets Section Refer to the Common Elements of the Service Request above. Communication Record Section If this Move Services request was created from a Communication record, this section displays the Communication records associated with this request, as hyperlinked line items. By clicking the hyperlinked line item, you can view the Communication record details in a new window. Each record is a historical log of a ‘contact’ between a Contact Center agent and the Requester. The system displays the information such as includes the contact person’s name, date on which the issue was reported and the agent who handled the issue. Note – Refer to the IBM TRIRIGA 10 Maintenance and Service Management User Guide for a further discussion of Communication records. © Copyright IBM Corporation 2011. 78 Move Details Tab Note – This tab is hidden for a Service Request of “Individual Move”. For a Service Request of “Small Move” or “Group Move”, enter the appropriate details below. Move Services Request > Move Details Tab © Copyright IBM Corporation 2011. 79 Move Items Section This section is hidden for a Service Request of “Individual Move”. For a Service Request of “Small Move” or “Group Move”, this section displays the Move Line Items (MLIs) associated with this Move Services request. The system displays information regarding the MLIs such as the name, date, from, to and status in a line item format. When you select an MLI, the corresponding information appears in the following sections: To Location section From Spaces Graphic View and To Spaces Graphic View sections From Spaces List View and To Spaces List View sections In addition, the section bar displays the following actions: Add People – Click this action to open a People query, select one or more People, and create MLIs from the selected People. Add Room – Click this action to open a Space query, select one or more Spaces, and create MLIs from the assigned People (if the Space is a Workpoint) and/or Room Function (if the Space is not a Workpoint). Auto Assign – Click this action to open the Auto Assignment tool, select the specific Building or Floor, select one or more MLIs, and auto-assign to let the system choose the Spaces to which the People (and any child Assets or Equipment) are assigned. Remove To Assignment – Click this action to detach the To Location assignment from the selected MLI (and all of its children MLI). Remove – Click this action to detach the selected MLI (and all of its children MLI) from this Move Services request. Bulk Print Move Items – Click this action to open the Bulk Print Move Items tool, select one or more MLIs, and print to produce a print-out of the selected MLIs. Note – For step-by-step examples of Add People, Add Room and Auto Assign as executed via the Plan Moves page, refer to the Move Designer Processes below. To Location Section This section is hidden for a Service Request of “Individual Move”. For a Service Request of “Small Move” or “Group Move”, when you select an MLI from the Move Items section above, the corresponding Building appears in this To Location section. Use the Search icon to select a new Building or change the existing Building. The corresponding information appears in the following sections: To Spaces Graphic View section – The available graphic for the Building appears. To Spaces List View section – The list of available Spaces for the Building appears. © Copyright IBM Corporation 2011. 80 From/To Spaces Graphic View Sections This section is hidden for a Service Request of “Individual Move”. For a Service Request of “Small Move” or “Group Move”, select from the following. From/To Location. When you select an MLI from the Move Items section above, the corresponding Buildings (From Location and To Location) appear in these Graphic View sections. To Location. When you select a new Building or change the existing Building in the To Location section, the available graphic for the Building appears in this section. Select a Space from the graphic then click the Assign action to assign this selected Space to the MLI selected in the Move Items section above. The MLI is updated with the new Space. Note – If a graphic floor plan is not available for the Building, the message “No Graphic Available” is displayed. However, you can still select a Space from the From/To Spaces List View section below. From/To Spaces List View Sections This section is hidden for a Service Request of “Individual Move”. For a Service Request of “Small Move” or “Group Move”, select from the following. From/To Location. When you select an MLI from the Move Items section above, the corresponding Buildings (From Location and To Location) appear in these List View sections. To Location. When you select a new Building or change the existing Building in the To Location section, the list of available Spaces for the Building appears in this section. Select a Space from the list then click the Assign action to assign this selected Space to the MLI selected in the Move Items section above. The MLI is updated with the new Space. © Copyright IBM Corporation 2011. 81 Space Services Request Space Services Requests provide the primary repository for data needed to initiate space service activities. Change Space Request Record When a work group would like to change its work area within the organization, the representative of the work group can request for a change in the work space using the Change Space service request. Also, if an individual is getting transferred from one work group or another, he or she can use this service to get a new work space. Change Space Request > General Tab © Copyright IBM Corporation 2011. 82 General Tab Review the elements of the saved Change Space service request below. General Section Refer to the Common Elements of the Service Request above. Requested For Section Refer to the Common Elements of the Service Request above. Requested By Section Refer to the Common Elements of the Service Request above. Request Details Section Refer to the Common Elements of the Service Request above. Service Request Section You can classify service requests into different types. Each of these requests is defined in the Classification page. Select the type of service request: “Change Space”. Describe Your Request Section Refer to the Common Elements of the Service Request above. Other Locations Section Refer to the Common Elements of the Service Request above. Assets Section Refer to the Common Elements of the Service Request above. © Copyright IBM Corporation 2011. 83 Need Space Request Record When a work group requires additional space, a person in authority can request for additional space using the Need Space service request. This form enables the requestor to define the space that is required for the work group. It also enables an individual working within a work group to get a new work space. Need Space Request > General Tab © Copyright IBM Corporation 2011. 84 General Tab Review the elements of the saved Need Space service request below. General Section Refer to the Common Elements of the Service Request above. Requested For Section Refer to the Common Elements of the Service Request above. Requested By Section Refer to the Common Elements of the Service Request above. Request Details Section Refer to the Common Elements of the Service Request above. Service Request Section You can classify service requests into different types. Each of these requests is defined in the Classification page. Select the type of service request: “Add Space”. Describe Your Request Section Refer to the Common Elements of the Service Request above. Space Details Section Date Space Is Needed Use the Calendar icon to select the date on which the additional space is required by the respective work group in the organization. Construction Needed? Select this check box, if a new construction has to be erected for allocating the new/additional space. Number of People Enter a numerical value that represents the total number of people for which the new/additional space is required. For example, if a specific work group needs a new/additional space for accommodating 10 people working in the group, then enter the value as 10 in this field. © Copyright IBM Corporation 2011. 85 Space Details Section Space Requirements Enter a brief description or additional comments regarding the requirements (such as total work area of the new space, layout details, etc.) of the new/additional space for which the record is being created. Special Requirements Enter a brief description or additional comments regarding the special requirements (e.g., erecting a pillar, vertical shafts, etc.) of the new/ additional space for which the record is being created. Other Instructions Enter the other instructions to be followed while adding or accommodating a new/additional space at the required location. Other Locations Section Refer to the Common Elements of the Service Request above. Assets Section Refer to the Common Elements of the Service Request above. © Copyright IBM Corporation 2011. 86 Return Space Request Record A person or organization with allocated space that is no longer needed can return that space using the Return Space request. Return Space Request > General Tab General Tab Review the elements of the saved Return Space service request below. General Section Refer to the Common Elements of the Service Request above. Requested For Section Refer to the Common Elements of the Service Request above. © Copyright IBM Corporation 2011. 87 Requested By Section Refer to the Common Elements of the Service Request above. Request Details Section Refer to the Common Elements of the Service Request above. Additional elements include the following field. Effective Date Of Return Use the Calendar icon to select the date on which the work space has to be returned to the organization. Service Request Section You can classify service requests into different types. Each of these requests is defined in the Classification page. Select the type of service request: “Return Space”. Describe Your Request Section Refer to the Common Elements of the Service Request above. Locations to be Relinquished Section Refer to the Common Elements of the Service Request above. In this section, you can add the location(s) associated with the spaces to be returned. Human Resource Request Using the Human Resource Requests option, the requestor can raise a request for adding, removing, or changing a personnel (employee/consultant/external contact) record. You can also use this service to raise a request for relocating a person from one location to another. New Hire Request Record When there is a need for more people in an organization, workers may be recruited on a permanent or contract basis. When a worker is added, you can use the New Hire request to create a new People record (e.g., Employee, Consultant). Upon receiving this request, the concerned department (that maintains Employee/Contract records) creates the new People record. © Copyright IBM Corporation 2011. 88 New Hire Request > General Tab General Tab Review the elements of the saved New Hire service request below. General Section Refer to the Common Elements of the Service Request above. © Copyright IBM Corporation 2011. 89 Requested For Section Refer to the Common Elements of the Service Request above. Requested By Section Refer to the Common Elements of the Service Request above. Request Details Section Refer to the Common Elements of the Service Request above. Additional elements include the following fields. Hire Type In general, all organizations recruit new/additional people on permanent (employee) or contract (consultant) basis. Use the radio buttons to select a suitable hire type: Consultant, Employee or External Contact. Reason For Addition Effective Start Date You can specify the reason (e.g., replacement, new position, etc.) for which the new person is added/recruited to the organization. Use the Calendar icon to specify the date from which the personal record (for which this request record is created) should be activated. For example, if a work group in an organization requires additional people, then the authoritative head, who is creating this ‘New Hire’ service request, must define the date on which the new person(s) is joining the organization. Space Modification Required Select this check box if either of the following is required: If additional space is required by the work group/department to accommodate the newly added/recruited person(s) in the organization. If new construction is required to provide space for the newly added/recruited person(s) within the work group/agency/department in the organization. Service Request Section You can classify service requests into different types. Each of these requests is defined in the Classification page. Select the type of service request: “Add Person”. © Copyright IBM Corporation 2011. 90 Describe Your Request Section Refer to the Common Elements of the Service Request above. New Hire Details Section The section displays all of the information about the person who is newly added to a specific work within the organization. The information includes the person’s first name, last name, designation, name of the reporting manager, mail ID, work phone, fax number, mobile number, name of the organization and location. Use the Search icon to select the name of the location and reporting manager. In the search list, the system displays a list of records that are retrieved from the associated business objects in the Locations hierarchy and People page, respectively. Other Locations Section Refer to the Common Elements of the Service Request above. Assets Section Refer to the Common Elements of the Service Request above. © Copyright IBM Corporation 2011. 91 Update Personnel Information Request Record If a person is relocated to a new location, then you can use this request form for updating the person’s profile in the People record (e.g., Employee, Consultant) and also for specifying any assets that will be moved to the new location. Update Personnel Information Request > General Tab © Copyright IBM Corporation 2011. 92 General Tab Review the elements of the saved Update Personnel Information service request below. General Section Refer to the Common Elements of the Service Request above. Requested For Section Refer to the Common Elements of the Service Request above. Requested By Section Refer to the Common Elements of the Service Request above. Request Details Section Refer to the Common Elements of the Service Request above. Additional elements include the following fields. Date Change Effective Reason for Change Use the Calendar icon to select the date on which the selected person(s) has to be changed from the current location to a new location. You can specify the reason for changing the person (e.g., Promotion, replacement, new position, etc.) from one work group to another. Use the Search icon to select a specific request. In the search list, the system displays the available reasons that are retrieved from the Add Reason business object in the Classifications hierarchy. Service Request Section You can classify service requests into different types. Each of these requests is defined in the Classification page. Select the type of service request: “Change Person”. Describe Your Request Section Refer to the Common Elements of the Service Request above. © Copyright IBM Corporation 2011. 93 Updated Personnel Details Section This section displays the information about the person who is relocated to a new work group. This information includes the person’s first name, last name, designation, name of the reporting manager, mail ID, work phone, fax number, mobile number, and name of the organization. Use the Search icon to select the reporting manager and name of the organization. In the search list, the system displays the available records that are retrieved from the associated business objects in the People page and Organizations hierarchy, respectively. Other Locations Section Refer to the Common Elements of the Service Request above. Assets Section Refer to the Common Elements of the Service Request above. Move Details Tab Enter any further details in the Move Details tab. Update Personnel Information Request > Move Details Tab Move Items Section This section displays the Move Line Items (MLIs) associated with this request. The system displays information regarding the MLIs such as the name, date, from, to and status in a line item format. © Copyright IBM Corporation 2011. 94 Terminate Person Request Record Using this service, you can raise a request for relieving a person from his or her current role and responsibilities. In addition, you can also specify the asset that will be retrieved from the person who will be relieved. Upon receiving this request, the authoritative department retires the corresponding People record (e.g., Employee, Consultant). Terminate Person Request > General Tab © Copyright IBM Corporation 2011. 95 General Tab Review the elements of the saved Terminate Person service request below. General Section Refer to the Common Elements of the Service Request above. Requested For Section Refer to the Common Elements of the Service Request above. Requested By Section Refer to the Common Elements of the Service Request above. Request Details Section Refer to the Common Elements of the Service Request above. Additional elements include the following fields. Effective Departure Date Reason Use the Calendar icon to select the date on which the respective person has to be relieved from the current work group. Use the Search icon to select a specific reason (e.g., retirement, lay off, etc.) for relieving the person from the organization. In the search list, the system displays the list of records that are defined for the Remove Reasons business object in the Classifications hierarchy. Person has equipment to return Select the check box, if the relieving person has to return equipment(s) that belong to the organization. Person has keys to return Select this check box, if the relieving person has to return all of the keys (e.g., draw keys, cabinet keys, etc.) allocated to him by the organization. Service Request Section You can classify service requests into different types. Each of these requests is defined in the Classification page. Select the type of service request: “Remove Person”. © Copyright IBM Corporation 2011. 96 Describe Your Request Section Refer to the Common Elements of the Service Request above. Person to Remove Section This section details you about the personal information of the person who has to be relieved from the organization. The information includes the person’s name, work phone, email ID, name of the organization, and location. Use the Search icon to select the personal details of the person who has to be relieved from the organization. In the search list, the system displays a list of records that are retrieved from the associated business object in the People page, Organizations hierarchy and Locations hierarchy respectively. Selected the respective record(s) and click OK. Unassign Locations Section Refer to the Common Elements of the Service Request above. In this section, you can add the location(s) associated with the person who is relieved from the organization. Unassign Assets Section Refer to the Common Elements of the Service Request above. In this section, you can add the assets (e.g., chairs, tables, cabinets, etc.) associated with the person who is going to be removed from the organization. © Copyright IBM Corporation 2011. 97 Locating/Finding Space You can use the Locate/Find Space portal section to locate: (1) People, Rooms, and Equipment on Floor Plans, and (2) Buildings, Structures, and Retail Locations on a map powered by the IBM TRIRIGA Connector for ESRI Geographic Information System (GIS). Use the following procedure to locate/find spaces. To Locate/Find Spaces Step 1 Sign in with the proper Move Planner role. Step 2 From the Menu Bar, click Space > Find Space to open the Locate/Find Space portal section. Note – In addition, you can access the Locate/Find Space portal section via Requests. From the Menu Bar, click Requests > Find Space. Step 3 Review the Locate/Find Space portal section. Step 4 Select an option as follows: Step 5 Person – To search for a Person, select the “Person” option. An additional field appears. Enter or select the Person’s name. Room – To search for a Room, select the “Room” option. Additional fields appear. Enter or select the Room, Building and/or Room Type. Equipment – To search for Equipment, select the “Equipment” option. Additional fields appear. Enter or select the Equipment, Floor and/or Equipment Type. Building – To search for a Building, select the “Building” option. Additional fields appear. Enter or select the Building and/or City. Click Locate. Note – For more information about the Locate/Find Space portal section, refer to the IBM TRIRIGA 10 Request Central User Guide. © Copyright IBM Corporation 2011. 98 Move Request Line Item Move Services Requests generally involve many people and assets. For example, a Change Person Request generally involves one person but may involve furnishings or other assets associated with that person. These details are recorded in Move Request Line Item or Move Line Item (MLI) records. Move Services Request > Move Details Tab > Move Items Section Note – For more information about Move Services Requests, refer to the Move Services Request Record above. © Copyright IBM Corporation 2011. 99 Move Request Line Item Record In the Move Services Request record, the Move Items section displays the Move (Request) Line Items (MLIs) associated with the request. In addition, the section bar displays the following actions: Add People – Click this action to open a People query, select one or more People, and create MLIs from the selected People. Add Room – Click this action to open a Space query, select one or more Spaces, and create MLIs from the assigned People (if the Space is a Workpoint) and/or Room Function (if the Space is not a Workpoint). Click an MLI from the list to open the Move Request Line Item record and enter any additional details. Move Request Line Item Record (Top Half) © Copyright IBM Corporation 2011. 100 Move Request Line Item Record (Bottom Half) © Copyright IBM Corporation 2011. 101 General Tab – General Section Move Request Line Item Record > General Section General Section ID This field is system assigned to uniquely identify the Move Line Item. Status The system displays the current status of the Move Line Item. Name Displays the name of the person or asset being moved. Parent Move With Item This field displays the parent Move Line Item if this is a child MLI. Planned Move Date Use the Calendar icon to select the date on which the move from the current location to the new location is planned. Close Time Use the Calendar icon location is completed. Assignment Required? If no vacant space or no matching entitlement space is available, the system selects this field. In this case, the request is submitted to the Move Planner for the proper assignment. © Copyright IBM Corporation 2011. to select the date on which the move to the new 102 General Tab – Sub-Tabs Beneath the General section, the system displays five sub-tabs: Details, Child Items, Facilities Projects, Work Tasks and Request. These sub-tabs are explained below. Details Sub-Tab Move Request Line Item Record > Details Sub-Tab Details Sub-Tab & Section Move Type Use the List icon to select the type of move. The system displays a different set of sub-tabs or sections in the Move Line Item record, depending upon your Move Type selection: “Person”, “Person with Assets”, “Room Function”, “Asset”, “Equipment” or “Other”. Move Class This field displays the class of the move: “Different City”, “Same City – Different Building”, “Same Building – Different Floor”, “Same Floor – Different Space” or “New Hire”. Move Item Type Use the List icon to select the appropriate type. For a Move Type of “Asset”, “Equipment” or “Other”, more specific Move Item Types are available: “Furniture”, “IT”, “Telecom” and “Other”. Move Category Use the List icon to select the appropriate category. This field displays the category of the move: “Box Move”, “Construction Move” or “Furniture Move”. © Copyright IBM Corporation 2011. 103 Details Sub-Tab & Section Move Item Action Use the List icon to select the appropriate action. For a Move Type of “Person”, “Person with Assets” or “Room Function”, more specific Move Item Actions are available: “Move”, “Add”, “Change” and “Retire”. For a Move Item Type of “Furniture”, “IT” or “Telecom”, a wider range of specific Move Item Actions are available (e.g., “Move”, “Add”, “Remove”, “Repair”, “Reposition”, “Install”, “Disconnect”, “Feature Change”, etc.). Number Boxes Enter the number of boxes related to this Move Line Item. New Employee? For a Move Type of “Person” or “Person with Assets”, select this check box if the person is a new employee. This field is hidden for other Move Types. Quantity Enter the applicable quantity to this particular Move Line Item. This value defaults to “1”. This field applies differently based on Move Type. If the item(s) being moved are represented by individual records in IBM TRIRIGA, you should create individual Move Line Items for each item and leave this value as “1” for each Move Line Item. The possible exceptions to this may apply to Move Types of “Equipment” or “Other”. Task Move Discipline Use the Search icon to select the appropriate move discipline. This field displays the discipline of the move (e.g., “Artwork”, “Clean Occupied Space”, “Deliver Boxes – Bulk”, “Environmental”, “Security”, “Telecom”, etc.) Task Service Class Use the Search icon to select the appropriate service assignment class. This field displays the class of the move (e.g. “Conference Services”, “Facilities”, “Information Technology”, “Office Services”, “Project”, etc.) Item Description Enter the applicable description of this Move Line Item. Move Instructions Enter the applicable instructions for this Move Line Item. © Copyright IBM Corporation 2011. 104 Child Items Sub-Tab Move Request Line Item Record > Child Items Sub-Tab Child Items Sub-Tab & Section In this section, you can add child Move Line Items associated with this Move Line Item. Use the Add action to create a new Move Request Line Item record as a child Move Line Item. Use the Add Persons Assets action to retrieve any assets associated with the Person being moved (i.e., a Move Type of “Person” or “Person with Assets”). Use the Add From Location Assets action to retrieve any assets associated with the From Location of the Person, Room Function, Asset, Equipment or other item being moved. The system displays the selected child details in a line item format. To delete a record from this list, select the check box beside the record and click Remove. Facilities Projects Sub-Tab Move Request Line Item Record > Facilities Projects Sub-Tab Facilities Projects Sub-Tab & Section In this section, you can find Facilities Projects associated with this Move Line Item. Use the Find action to select the project. In the search list, the system displays the available records. Select the respective record(s) and click OK. This system displays the selected project details in a line item format. To delete a record from this list, select the check box beside the record and click Remove. Note – For more information about Facilities Projects, refer to the IBM TRIRIGA 10 Program and Project Management User Guide. © Copyright IBM Corporation 2011. 105 Work Tasks Sub-Tab Move Request Line Item Record > Work Tasks Sub-Tab Work Tasks Sub-Tab & Section In this section, you can find Work Tasks associated with this Move Line Item. Use the Find action to select the task. In the search list, the system displays the available records. Select the respective record(s) and click OK. This system displays the selected task details in a line item format. To delete a record from this list, select the check box beside the record and click Remove. Note – For more information about Work Tasks, refer to the IBM TRIRIGA 10 Program and Project Management User Guide. © Copyright IBM Corporation 2011. 106 Request Sub-Tab Move Request Line Item Record > Request Sub-Tab Request Sub-Tab & Section In this section, the system displays the Move Services Request, if applicable, associated with this Move Line Item. ID This field displays a unique number identifying the Move Services record. Requested By This field displays the name of the requestor who raised the request. Requested For This field displays the name of the person for whom the request was raised. Description This field displays a brief note about the move services for which the request was created. Note – For more information about Move Services Requests, refer to the Move Services Request Record above. © Copyright IBM Corporation 2011. 107 General Tab – Estimated Costs Section Beneath the sub-tabs, the system displays the Estimated Costs section. Move Request Line Item Record > Estimated Costs Section Estimated Costs Section Estimated Costs Calculated This field displays the system-generated estimated cost for the Move Line Item (MLI), based on Move Cost Estimates, Space, and Location Cost Index, calculated as follows: Estimated Cost (before Cost Index) = A + (B * C) If D > 0, Estimated Cost = Estimated Cost (before Cost Index) * D Where: A = Cost Per Person Moved (from Move Cost Estimate record specified in the Application Settings and/or Building record) B = Cost Per Square Foot Moved (from Move Cost Estimate record specified in the Application Settings and/or Building record) C = Square Footage (from Space record) D = Move Location Cost Index (from Building record) Currency Note – For more information about Move Policy Settings, Move Cost Estimates and Location Cost Index, refer to the Move Policy & Cost Estimates, Application Settings Record and Building Record below. Use the List icon to select the currency type that will be used for the cost-related fields in the Move Line Item (MLI). The system displays the options (US Dollars, Indian Rupees, etc.) that are defined for the Currency in the Tools > Lists page. By default, the system displays the currency set by the administrator. Estimated Cost Other Enter any other estimated costs related to this Move Line Item. As a Move Planner, you can manually augment or modify the systemgenerated estimated cost to account for redesign, reconfiguration, or other known costs. Entering a value alters the overall estimated cost below. Estimated Cost Total This field displays the total of the Estimated Costs Calculated field and Estimated Cost Other field above. © Copyright IBM Corporation 2011. 108 General Tab – Additional Sub-Tabs & Sections Beneath the Estimated Costs section, the system displays a different set of sub-tabs or sections, depending upon your Move Type selection (in the Details section) above: “Person”, “Person with Assets”, “Room Function”, “Asset”, “Equipment” or “Other”. Move Type – Person or Person with Assets When a Move Type of “Person” or “Person with Assets” is selected, the system displays two sections: Person and Person New Values. These sections are explained below. Move Request Line Item Record > Person Section & Person New Values Section Person Section In this section, the system displays the Person being moved via this Move Line Item. Use the Find action to select or change the Person. In the search list, the system displays the available records. Select the record and click OK. Otherwise, you can also use the Name Lookup field to select the Person. Click the name of the Person. Once the Person is selected, the fields in this section are populated from the Person record. To remove the Person from this Move Line Item, click Clear. © Copyright IBM Corporation 2011. 109 Person New Values Section In this section, the system displays any applicable Person details that plan to change with the move. New Title Enter the new title of the Person. New Work Phone Enter the new work phone number of the Person. New Functional Role Use the Search icon New Mobile Enter the new mobile phone number of the Person. New Reports To Use the Search icon New Email Enter the new email address of the Person. New Primary Organization Use the Search icon Person. to select the new Functional Role of the Person. to select the new Reports To of the Person. to select the new Primary Organization of the Move Type – Room Function When a Move Type of “Room Function” is selected, no sub-tabs or sections specific to Room Function are displayed. © Copyright IBM Corporation 2011. 110 Move Type – Asset When a Move Type of “Asset” is selected, the system displays three sub-tabs: Asset, Re-Assign Asset and Phone and Network Details. These sub-tabs are explained below. Move Request Line Item Record > Asset Sub-Tab Asset Sub-Tab & Section In this section, the system displays the Asset being moved via this Move Line Item. Use the Find action to select or change the Asset. In the search list, the system displays the available records. Select the record and click OK. Once the Asset is selected, the fields in this section are populated from the Asset record. To remove the Asset from this Move Line Item, click Clear. Move Request Line Item Record > Re-Assign Asset Sub-Tab Re-Assign Asset Sub-Tab & Section In this section, the system displays any Asset assignments that plan to change with the move. Re-Assign Asset to Person Use the Search icon to select the new Person assignment. This field designates how the system will modify the Person to whom the Asset is assigned, upon completion of the Move Request. Re-Assign Asset to Organization Use the Search icon to select the new Organization assignment. This field designates how the system will modify the Organization to which the Asset is assigned, upon completion of the Move Request. © Copyright IBM Corporation 2011. 111 Re-Assign Asset Sub-Tab & Section Clear Current Assignment Select the check box to remove any prior associations between the Asset and its former Person and/or Organization assignment, upon completion of the Move Request. Move Request Line Item Record > Phone and Network Details Sub-Tab Phone and Network Details Sub-Tab & Section In this section, the system displays any IT/Telecom details that plan to change with the move. Enter the old and new information plus any additional notes. © Copyright IBM Corporation 2011. 112 Move Type – Equipment When a Move Type of “Equipment” is selected, the system displays three sub-tabs: Specification, Phone and Network Details and Re-Assign Equipment. These sub-tabs are explained below. Move Request Line Item Record > Specification Sub-Tab Specification Sub-Tab & Section In this section, the system displays the Specification of equipment being moved. In some circumstances, items that need to be moved are not tracked as individual records in IBM TRIRIGA. Perhaps file cabinets or other similar lower cost furnishings or inventory. To account for these situations, Move Line Items can be associated with a Specification. In this case, you need to specify the number of items in the Quantity field (of the Details section above). Use the Find action to select or change the Specification. In the search list, the system displays the available records. Select the record and click OK. Once the Specification is selected, the fields in this section are populated from the Specification record. To remove the Specification from this Move Line Item, click Clear. Move Request Line Item Record > Phone and Network Details Sub-Tab Phone and Network Details Sub-Tab & Section In this section, the system displays any IT/Telecom details that plan to change with the move. Enter the old and new information plus any additional notes. © Copyright IBM Corporation 2011. 113 Move Request Line Item Record > Re-Assign Equipment Sub-Tab Re-Assign Equipment Sub-Tab & Section In this section, the system displays any Equipment assignments that plan to change with the move. Re-Assign Equipment to Person Use the Search icon to select the new Person assignment. This field designates how the system will modify the Person to whom the Equipment is assigned, upon completion of the Move Request. Clear Current Assignment Select the check box to remove any prior association between the Equipment and its former Person assignment, upon completion of the Move Request. Move Type – Other When a Move Type of “Other” is selected, the system displays two sub-tabs: Specification and Phone and Network Details. These sub-tabs are explained below. Move Request Line Item Record > Specification Sub-Tab Specification Sub-Tab & Section In this section, the system displays the Specification of other items being moved. In some circumstances, items that need to be moved are not tracked as individual records in IBM TRIRIGA. Perhaps file cabinets or other similar lower cost furnishings or inventory. To account for these situations, Move Line Items can be associated with a Specification. In this case, you need to specify the number of items in the Quantity field (of the Details section above). Use the Find action to select or change the Specification. In the search list, the system displays the available records. Select the record and click OK. Once the Specification is selected, the fields in this section are populated from the Specification record. To remove the Specification from this Move Line Item, click Clear. © Copyright IBM Corporation 2011. 114 Move Request Line Item Record > Phone and Network Details Sub-Tab Phone and Network Details Sub-Tab & Section In this section, the system displays any IT/Telecom details that plan to change with the move. Enter the old and new information plus any additional notes. © Copyright IBM Corporation 2011. 115 General Tab – From/To Location Sub-Tabs & Sections Beneath the Move Type-specific sub-tabs or sections, depending upon your Move Type selection above, the system displays a different set of From/To Location sub-tabs and sections: From/To Location, (From/To) Graphic, From/To Location New Values, From/To Location Chargeback Orgs, (From/To) Add Orgs and (From/To) Remove Orgs. Move Request Line Item Record > From/To Location Sub-Tabs & Sections (Move Type of Person) From/To Location Sub-Tab & Section From Location. In this section, by default, the system displays the current Primary Location of the Person, Room Function, Asset, Equipment or other item being moved. For a Move Type of “Room Function”, “Equipment” or “Other”, use the Find or Graphic Find action to select the Location from which the item is moving. To remove the Location from this Move Line Item, click Clear. For a Move Type of “Person”, “Person with Assets” or “Assets”, these actions are hidden. Use the Search icon to select the Move Planner for the selected Location. To Location. Use the Find or Graphic Find action to select the Location to which the Person, Asset, Equipment or other item is moving. To remove the Location from this Move Line Item, click Clear. Use the Search icon to select the Move Planner for the selected Location. © Copyright IBM Corporation 2011. 116 (From/To) Graphic Sub-Tab & Section From Location. In this section, by default, the system displays the available graphic of the current Primary Location of the Person, Room Function, Asset, Equipment or other item being moved. To Location. When you select a new Building or change the existing Building in the To Location subtab above, the available graphic for the Building appears in this section. From/To Location New Values Section In this section, the system displays any applicable Location details that plan to change with the move. For a Move Type of “Person”, “Person with Assets” or “Room Function”, enter the new information: New Space Class, New Mail Stop, New Primary Phone, and New Capacity. For a Move Type of “Asset”, “Equipment” or “Other”, this section is hidden. From/To Location Chargeback Orgs Sub-Tab & Section In this section, by default, the system displays the current Organizations of the From/To Location for this Move Line Item. Select the check box beside each Organization and use the Mark for Removal action to move Organizations from this list to the Remove Orgs sub-tab below. Note – There may be cases where the actual occupying organization (Human Resources Org) does not coincide with the chargeback organization (Financial Org) for a Space. If so, refer to the Space Occupancy Allocations vs. Space Chargeback Allocations (Space Management chapter) above. (From/To) Add Orgs Sub-Tab & Section In this section, you can find Organizations to add to the From/To Location for this Move Line Item. Use the Find action to select the Organization. In the search list, the system displays the available records. Select the respective record(s) and click OK. This system displays the selected Organization details in a line item format. To delete a record from this list, select the check box beside the record and click Clear. © Copyright IBM Corporation 2011. 117 (From/To) Remove Orgs Sub-Tab & Section In this section, you can remove Organizations (which have been Marked for Removal above) from the From/To Location for this Move Line Item. To delete a record from this list, select the check box beside the record and click Clear. General Tab – Space Scenario Section Beneath the From/To Location sub-tabs and sections, the system displays the Space Scenario section. Move Request Line Item Record > Space Scenario Section Space Scenario Section In this section, the system displays any Strategic Facility Planning (SFP) Scenario information associated with this Move Line Item. Note – For more information about Strategic Facility Planning (SFP), refer to the SFP Scenarios Sub-Tab & Section below. © Copyright IBM Corporation 2011. 118 Move Planning Process Beyond the simple self-service Move Request process, IBM TRIRIGA also addresses the need for a convenient Move Design tool to increase the efficiency and accuracy of Move Planning. Move Planning Process (in green) Move Planning Setup To ensure that the Move Planning process operates efficiently and accurately, the following settings should be established: Move Policy and Move Cost Estimates, Functional Roles, and Functional Role Entitlements. Consequently, this section covers the following topics: Move Policy & Cost Estimates Application Settings Record Building Record Functional Role Entitlement Setting Up the Move Policy & Cost Estimates Setting Up a Functional Role Setting Up an Entitlement for a Functional Role Setting Up a Person with a Functional Role © Copyright IBM Corporation 2011. 119 Move Policy & Cost Estimates The default application-wide behavior for Move Line Items (MLIs) is established in the Move Policy Settings section, on the Move Planning Settings tab of the Application Settings record. These Move Policies control the default behavior of Move Line Items. Moreover, when a Move Line Item is created, the estimated costs are obtained by finding a “match” to one of the line items in the Move Cost Estimates section on the same Move Planning Settings tab. In addition to this default behavior, Move Policy and Move Cost Estimate settings can be overridden at the Building record level. These Building-level Move Policies are found on the Move tab of the specific Building record. During a move process, the system first checks the Building record to see if any Building-level Move Policies should override the application-wide Move Policies. If so, these Buildinglevel Move Policies are implemented. Otherwise, the default application-wide Move Policies are implemented. Application Settings Record The Application Settings record stores the default settings for the IBM TRIRIGA application. The record is categorized into different tabs. By default, the system displays the General tab. Use the following procedure to view the Move Planning settings. To View the Move Planning Settings Step 1 Sign in with the proper System Administrator role. Step 2 From the Menu Bar, click Tools > System Setup > General > Application Settings to open the Application Settings record. Step 3 Review the form that appears. Click the Move Planning Settings tab to view the Move Policy Settings section. Note – For Move Requesters, finding vacant space is always based on the Functional Role entitlement. Meanwhile, Move Planners have the ability to override the entitlement business rule and assign to any assignable space. © Copyright IBM Corporation 2011. 120 Move Planning Settings Tab Move Policy Settings Section In this section, check (“Yes”) or uncheck (“No”) the boxes to select or unselect the Move Policy settings, respectively. 1. Universally, do not allow "TO" locations to be selected for Self Service move requests? 2. When moving a Person to a location, do you want to restrict their "Move To" Location to their Functional Role Entitlements? 3. When moving a Person or Room to a location, do you want to add their Organization as a Chargeback Organization of the "Move To" Location? 4. When moving a Person from a location, do you want to automatically include their Assets and Equipment? 5. When moving a Room from a location, do you want to automatically include its Assets and Equipment? 6. When moving a Person or Room from a location, do you want to remove the Chargeback Organization from the room when it is vacated or moved? 7a. When moving a Person or Room from a location, do you want to add a new Chargeback Organization to the room when it is vacated or moved? 7b. New Organization Use the Search icon to select an alternate Organization. In cases where the person moved is the last person in that Organization, an alternate Organization can be specified as a replacement. © Copyright IBM Corporation 2011. 121 Move Cost Estimates Section You can set the approximate value of moving a person from one location to another. This approximation is based on where the person is moving from (i.e., Cost Per Person Moved and Cost Per Square Foot Moved) and can be set for each Move Type, Move Class and Move Category. For example, you can create a different Move Cost Estimate record specifying a different set of costs for each of the following situations: Move Type: “Person”, “Person with Assets”, “Room Function”, “Asset”, “Equipment” or “Other”. Move Class: “Different City”, “Same City – Different Building”, “Same Building – Different Floor”, “Same Floor – Different Space” or “New Hire”. Move Category: “Box Move”, “Construction Move” or “Furniture Move”. Use the Add action to create a new Move Cost Estimate record. The system displays the Move Cost Estimate form, wherein you can perform the following steps: Enter the Name, Currency, and all of the cost estimate details. Be sure to include the Move Type, Move Class, Move Category, Cost Per Person Moved, and Cost Per Square Foot Moved. Click the Create action. The new Move Cost Estimate record is displayed as a line item in this section. The Remove action enables you to delete selected cost estimates from the list. Note – In addition to entering the costs, select the values for Move Type, Move Class, and Move Category. By setting this combination of values, specific Move Line Items can properly find a “match” to one of these cost-estimate line items. Note – If necessary, the proper System Administrator role can access the Move Cost Estimate records by clicking Tools > Application Setup > Moves > Type Estimates. Move Cost Estimate Record © Copyright IBM Corporation 2011. 122 Building Record The Move tab of the Building record allows Move Planners to override the default application-wide settings set in the Move Planning Settings tab of the Application Settings record. The Building record is categorized into different tabs. By default, the system displays the General tab. Use the following procedure to view the Move Planning settings. To View the Move Planning Settings Step 1 Sign in with the proper Move Planner role. Step 2 Navigate to and open the Building record. Step 3 Review the form that appears. Click the Move tab to view the Move Policy Settings section. Move Tab Move Policy Settings Section In this section, check (“Yes”) or uncheck (“No”) the boxes to select or unselect the Move Policy settings, respectively. Disable building for Move planning? Select the check box to hide this Building from being selected as a “Move To” Location. Do you want to enable the ability to select a "Move To" Location from Self Service Move Requests? * Do you want to use the Move Policies below, instead of those defined at the Application level? Note – The Move Policies “below” include check boxes 1 through 6b, as well as the Location Cost Index section, and the Move Cost Estimates section. 1. When moving a Person to this location, do you want to restrict their "Move To" Location to their Functional Role Entitlements? 2. When moving a Person or Room to this location, do you want to add their Organization as a Chargeback Organization of the "Move To" Location? 3. When moving a Person from this location, do you want to automatically include their Assets and Equipment? 4. When moving a Room from this location, do you want to automatically include its Assets and Equipment? © Copyright IBM Corporation 2011. 123 Move Policy Settings Section 5. When moving a Person or Room from this location, do you want to remove the Chargeback Organization from the room when it is completely vacated or moved? 6a. When moving a Person or Room, do you want to add a new Chargeback Organization to the room when it is vacated or moved? 6b. New Organization Use the Search icon to select an alternate Organization. In cases where the person moved is the last person in that Organization, an alternate Organization can be specified as a replacement. Location Cost Index In addition to Move Cost Estimates (refer to the next section), you can attach a coefficient or index to adjust the Estimated Cost of a Move Line Item (MLI) at the Building level. For example, for each MLI: Assuming Location Cost Index = X Unadjusted Estimated Cost = U If X > 0, then adjusted Estimated Cost = X * U Use the Search icon to select the proper Location Cost Index record for this Building. The new Location Cost Index information is displayed in this section. The Clear icon enables you to remove the information from the list. Note – A single Location Cost Index record can apply to multiple Building records. © Copyright IBM Corporation 2011. 124 Move Cost Estimates Section You can set the approximate value of moving a person from one location to another. This approximation is based on where the person is moving from (i.e., Cost Per Person Moved and Cost Per Square Foot Moved) and can be set for each Move Type, Move Class and Move Category. For example, you can create a different Move Cost Estimate record specifying a different set of costs for each of the following situations: Move Type: “Person”, “Person with Assets”, “Room Function”, “Asset”, “Equipment” or “Other”. Move Class: “Different City”, “Same City – Different Building”, “Same Building – Different Floor”, “Same Floor – Different Space” or “New Hire”. Move Category: “Box Move”, “Construction Move” or “Furniture Move”. Use the Add action to create a new Move Cost Estimate record. The system displays the Move Cost Estimate form, wherein you can perform the following steps: Enter the Name, Currency, and all of the cost estimate details. Be sure to include the Move Type, Move Class, Move Category, Cost Per Person Moved, and Cost Per Square Foot Moved. Click the Create action. The new Move Cost Estimate record is displayed as a line item in this section. The Remove action enables you to delete selected cost estimates from the list. Note – In addition to entering the costs, select the values for Move Type, Move Class, and Move Category. By setting this combination of values, specific Move Line Items can properly find a “match” to one of these cost-estimate line items. Note – If necessary, the proper System Administrator role can access the Move Cost Estimate records by clicking Tools > Application Setup > Moves > Type Estimates. Move Cost Estimate Record © Copyright IBM Corporation 2011. 125 Functional Role Entitlement As part of the Move Planning process, a person has a Functional Role assigned on their People record. A Space has a Space Class, and in turn the Space Class has a Space Standard Specification, which also has an association to the Functional Role entitlements to that Space. Therefore, the system only allows the viewing and selecting of spaces having that person’s Functional Role associated to the Space Standard Specification. Refer to the diagram below. Functional Role Assignment & Entitlement With the IBM TRIRIGA system, both Move Planners and Move Requesters can locate matching spaces based on the Functional Role of the Person in the selected Move Line Item (MLI). However, only Move Planners have the option to override this rule and select any space. Setting Up the Move Policy & Cost Estimates Use the following procedure to set up the move policy and move cost estimates. To Set Up the Move Policy & Cost Estimates Step 1 Sign in with the proper System Administrator role. Step 2 From the Menu Bar, click Tools > System Setup > General > Application Settings to open the Application Settings record. © Copyright IBM Corporation 2011. 126 To Set Up the Move Policy & Cost Estimates Step 3 Review the form that appears. Click the Move Planning Settings tab to view the Move Policy Settings section. Step 4 In the Move Planning Settings tab, review the Move Policy Settings section. Check (“Yes”) or uncheck (“No”) the boxes to select or unselect the settings, respectively. Step 5 Scroll down to the Move Cost Estimates section. Step 6 Click the Add action to create a new Move Cost Estimate record. The Move Cost Estimate form appears. Step 7 Enter a Name and the relevant cost details. Click Create. The Move Cost Estimate record is created and appears in the Move Cost Estimates section of the Application Settings record. Step 8 In the Application Settings record, click Save or Save & Close to save your settings. Step 9 To override these default Move Planning Settings at the Building record level: Open the specific Building record. Click the Move tab. Review the Move Policy Settings section, Location Cost Index section, and Move Cost Estimates section. Select the setting in blue text as marked with the asterisk. Then edit any other settings where necessary. Click Save or Save & Close to save your settings. Setting Up a Functional Role Use the following procedure to set up a functional role. To Set Up a Functional Role Step 1 Sign in with the proper System Administrator role. Step 2 From the Menu Bar, click Tools. The Tools page opens. Step 3 In the Tools – Application Administration portal section, click Classifications. The Classifications page opens. Step 4 In the Hierarchy panel, scroll down to and expand the Roles classification. © Copyright IBM Corporation 2011. 127 To Set Up a Functional Role Step 5 Step 6 Select Functional Roles. Then click New > Roles from the menu. Otherwise, select an existing role from the main panel. The Roles form appears. In the Roles form: Enter a Name. Check the Entitlement Role check box. Set the Default Assignment Type to “Assigned”. Click Create. The Roles record is created. The new role is listed under Functional Roles. Setting Up an Entitlement for a Functional Role Use the following procedure to set up an entitlement for a Functional Role. To Set Up an Entitlement for a Functional Role Step 1 Sign in with the proper Move Planner role. Step 2 From the Menu Bar, click Portfolio > Set Up > Specification > Space Standards to open the Space Standards results page. Step 3 Click Add to create a new Space Standard Spec record. Step 4 Review the form that appears. Step 5 Step 6 Specify the details regarding the Space Standard Spec record. Click Create Draft. The Space Standard Spec record is created. Scroll down to the Entitlements section. Click Find. The popup displays all available Functional Roles, including the one you just created. Select your new Functional Role. Select any other Functional Roles that pertain to the Space Standard. Click OK. The Functional Role now appears in the Entitlements section. © Copyright IBM Corporation 2011. 128 To Set Up an Entitlement for a Functional Role Step 7 Click the Activate action. The Space Standard Spec record closes, is now in an Active state, and is listed under Space Standards. Step 8 Return to the Classification Hierarchy. Step 9 In the Hierarchy panel, scroll down to the Space Class Current classification. Step 10 Click Space Class Current. Then click New > Space Class Current from the menu. Otherwise, select an existing class from the main panel. The Space Class Current form appears. Step 11 In the Space Class Current form: Enter a Name. Check the OSCRE Standard check box. Step 12 Next, check the following check boxes: Workpoint (i.e., for a People move, as opposed to a Room Function move) Exterior Gross, Interior Gross, Assignable, Rentable, and Usable. Note – For a further discussion of IFMA/BOMA and OSCRE space standards, refer to the Space Classification Standards above, and to the IBM TRIRIGA 10 Portfolio Management User Guide (Location Manager chapter). Step 13 Next, for the Default Space Standard field: Click the Search icon From the popup list, select the Space Standard Spec record activated with your Functional Role(s). Click OK. . Step 14 Click Create. The Space Class Current record is created and listed under Space Class Current. © Copyright IBM Corporation 2011. 129 Setting Up a Person with a Functional Role Use the following procedure to set up a person with a Functional Role. To Set Up a Person with a Functional Role Step 1 Sign in with the proper Move Planner role. Step 2 From the Menu Bar, click Portfolio > People > Employees to open the Employees results page. Step 3 Select an existing Employee record. Step 4 Review the form that appears. Step 5 Click Revise to edit the record. Step 6 Next, for the Functional Role field. Step 7 Click the Search icon From the popup list, select the proper Functional Role. . Click the Activate action. The Employee record closes, and is now set up with a Functional Role. Plan Moves & Manage Moves At the core of the Move Planning process, the Plan Moves form (Move Designer tab) and Manage Moves form (Move Project Planner tab) provide a powerful environment for Move Planners to conduct move design, analysis and planning. For instance, Move Planners have the ability to: Quickly manage move requests and move projects via Move Line Items (MLIs). Manipulate room assignments for People, Assets, Equipment, and Room Functions via graphical representation of the floors. Create and compare different room or floor layout options to determine the best option. Submit a request for a room or floor layout change to the Interior Designer or CAD Designer. This section covers the following topics: Accessing Plan Moves and Manage Moves Plan Moves vs. Manage Moves Plan Moves – Move Designer Tab Move Designer Tab - Sections Manage Moves – Move Project Planner Tab Move Project Planner Tab - Sections © Copyright IBM Corporation 2011. 130 Accessing Plan Moves and Manage Moves Use the following procedure to access the Plan Moves form and Manage Moves form. To Access the Plan Moves Form and Manage Moves Form Step 1 Sign in with the proper Move Planner role. Step 2 From the Menu Bar, click Space > Plan Moves to open the Plan Moves form. Otherwise, click Space > Manage Moves to open the Manage Moves form. Step 3 If you clicked Plan Moves, review the following Plan Moves form that appears. By default, the system displays the Move Designer tab. Step 4 If you clicked Manage Moves, review the Manage Moves form that appears. By default, the system displays the Move Project Planner tab. Plan Moves vs. Manage Moves The two primary forms – Plan Moves and Manage Moves – represent two functional levels or tools of the Move Planning process: Plan Moves – You can use this form to manage Move Line Items (MLIs). For example, assigning spaces to Move Line Items graphically will be accomplished with this tool, not the Move Project Planner tool. Manage Moves – You can use this form to manage Move Projects. In other words, while the Move Designer tool assembles and sets all of the tasks into place, the actual execution and completion of these tasks are managed with Move Projects (i.e., Move-type Facilities Projects). Plan Moves – Move Designer Tab The Plan Moves form represents a tool driven primarily by Move Line Items (MLIs). As a Move Planner, you can manage MLIs to organize and complete Move Requests, place MLIs into Move (Facilities) Projects to be worked on as tasks, or close them out directly from the Plan Moves form. Moreover, you can “split” or “combine” Move Projects by moving or reassigning MLIs between these projects. The Plan Moves form, via the Move Designer tab, features graphical sections for the From/To Locations. In turn, these graphics display Floors, with certain Spaces highlighted based on the established criteria or entitlements. Consequently, you can select a Space on the graphical section and assign that Space to the selected MLI. Accompanying the graphical sections, query sections are also featured, with which you can select and assign the same Space to the MLI in a non-graphical text-based format. With the Plan Moves form, you can also submit a design-change request to the Interior Designer or CAD Designer to modify an existing Floor or Space within the CAD drawing. The design-change request can contain multiple layout options to determine the best option. Once an option is chosen, the new © Copyright IBM Corporation 2011. 131 planned Floor or Space is selectable in the graphical section for the To Location. Afterwards, when the move into a planned Space is completed, a request can be sent to the Interior Designer or CAD Designer to update the CAD drawing. Move Designer Tab (Top Half) Move Designer Tab (Bottom Half) © Copyright IBM Corporation 2011. 132 Move Designer Tab > Show All MLI Move Designer Tab - Sections Move Designer Tab Show All MLI Select this check box (then click away) to show all active Move Line Items (MLIs) in the All Move Line Items section. When this check box is not selected, the following sub-tabs and sections are displayed: Requests Projects Design Change Request SFP Scenarios Move Line Items for Selected Request/Project/Scenario © Copyright IBM Corporation 2011. 133 Move Designer Tab – When Not Showing All MLI Move Designer Tab > Requests Sub-Tab Requests Sub-Tab & Section As a Move Planner, you can review and work with Move Services Requests. In this section, the system displays information regarding the requests such as the ID, classification, description and status of the request in a line item format. Note – Only Move Services Requests occurring in locations where you are designated as the Move Planner are displayed. For more information on Manage Move Locations and Manage Move Geographies, refer to the IBM TRIRIGA 10 Portfolio Management User Guide. Note – For Move Requesters, finding vacant space is always based on the Functional Role entitlement. Meanwhile, Move Planners have the ability to override the entitlement business rule and assign to any assignable space. When you select a request, the associated Move Line Items (MLIs) appear in the Move Line Items for Selected Request section below. Projects Sub-Tab & Section As a Move Planner, you can review and work with Move Projects. In this section, the system displays information regarding the projects such as the ID, created date, name and status of the project in a line item format. Note – To view your assigned Move Projects (on the Move Designer tab), you must be assigned with a contact role of Move Planner on the Contacts tab of the Move (Facilities) Project. When you select a project, the associated Move Line Items (MLIs) appear in the Move Line Items for Selected Project section below. © Copyright IBM Corporation 2011. 134 Design Change Requests Sub-Tab & Section As a Move Planner, you can review and work with Design Change Requests. In this section, the system displays information regarding the requests such as the ID, created date, description and status of the request in a line item format. Use the Add action to create a new Design Change Request record. The system displays the Design Change Request form, wherein you can perform the following steps: Enter the Description, Date Required, Location Requested, Requested By and Contact Roles. Click the Create Draft action. The new Design Change Request record is displayed as a line item in this section. When you select a request, the associated design options (by the Interior Designer or CAD Designer) appear in the Design Options for Selected Design Change Request section below. SFP Scenarios Sub-Tab & Section Note – For full functionality of the SFP Scenarios sub-tab, you need a Strategic Facility Planning (SFP) license. For more information about SFP, refer to the IBM TRIRIGA 10 Strategic Facility Planning User Guide. As a Move Planner, you can review and work with Strategic Facility Planning (SFP) Scenarios. In this section, the system displays information regarding the scenarios such as the ID, name, space plan and status of the scenario in a line item format. Select a scenario then click the Create Line Items action to create new Move Line Item records. The system displays the Create SFP Move Line Items form, wherein you can perform the following steps: Create Move Line Items related to specific Move Items of an approved SFP Scenario. Click the Done action. The new Move Line Item records are displayed as line items in this section. Note – There is a distinction between Move Items and Move Line Items (MLIs). With Strategic Facility Planning (SFP), the Stack & Move tool allows a Move Planner to graphically rearrange people, assets, equipment and room functions between buildings, floors, and spaces. This rearrangement process is translated into “Move Steps” or “Move Items”, one record for each step that the Stack & Move tool performs. Consequently, in the Move Designer tab, you can create Move Line Items (MLIs) from these “Move Items”, and work with them like other standard MLIs. Moreover, when you select a scenario, the associated Move Line Items (MLIs) appear in the Move Line Items for Selected Scenario section below. © Copyright IBM Corporation 2011. 135 Move Designer Tab > Move Line Items for Selected Request Section Move Line Items for Selected Request/Project/Scenario Section When you select an assigned Move Request, Move Project or Strategic Facility Planning (SFP) Scenario from the respective sub-tab above, the associated Move Line Items (MLIs) appear in this section. The system displays information regarding the MLIs such as the ID, type, name, from, to, date, planner (from) and planner (to) in a line item format. When you select an MLI from the list, assignments can be made for the selected MLI in the following sections: From Location and To Location sections Graphic View (From) and Graphic View (To) sections List View (From) and List View (To) sections In addition, depending on the sub-tab selected above, the section bar displays a different combination of the following actions: Add – Click this action to open the Move Request Line Item form, and create any type of MLI. Add People – Click this action to open a People query, select one or more People, and create MLIs from the selected People. Add Room – Click this action to open a Space query, select one or more Spaces, and create MLIs from the assigned People (if the Space is a Workpoint) and/or Room Function (if the Space is not a Workpoint). Graphic Find – Click this action to open the Move Graphic Find tool, search for a Building or City, select one or more Spaces, and create MLIs from the selected Spaces. Add to Project/Task – Click this action to open the Move Request Line Item Project and Task Assignment tool, select the specific Move Project/Task, select one or more MLIs, and assign those MLIs to the selected Move Project/Task. Create Request – Click this action to open the Move Services request form, enter the Move Type, Move From, Move Date and other move details, and create a standard Move Request. Planner Assignments – Click this action to open the Move Planner Assignment tool, select one or more MLIs, and assign or remove Move Planners for From Locations or To Locations. Auto Assign – Click this action to open the Auto Assignment tool, select the specific Building or Floor, select one or more MLIs, and auto-assign to let the system choose the Spaces to which the People (and any child Assets or Equipment) are assigned. Close-Out – Click this action to open the Close Out Move Request Line Items tool, select one or more MLIs, and close-out to complete the MLIs. Bulk Print Move Items – Click this action to open the Bulk Print Move Items tool, select one or more MLIs, and print to produce a print-out of the selected MLIs. © Copyright IBM Corporation 2011. 136 Move Line Items for Selected Request/Project/Scenario Section Bulk Update – Click this action to open the Bulk Update tool, enter the Proposed Move Date, select one or more MLIs, and update the Planned Move Date for the selected MLIs. Note – If particular actions are displayed, the actions do not necessarily apply to the assigned Move Request, Move Project or Strategic Facility Planning (SFP) Scenario selected from the respective sub-tab above, or to the MLIs selected in this section. Instead, these actions represent the tools available at the Move Designer tab level. For more-descriptive step-by-step examples of these actions, refer to the Move Designer Processes below. Design Options for Selected Design Change Request Section (for Design Change Request) When you select a specific Design Change Request from the Design Change Requests sub-tab above, the associated Design Options appear in this section. The system displays information regarding the Design Options such as the ID, date, name, location and status in a line item format. When you select a Design Option, the corresponding information appears in the following sections: Original Floor and Planned Floor sections Graphic View (Original) and Graphic View (Planned) sections List View (Original) and List View (Planned) sections © Copyright IBM Corporation 2011. 137 Move Designer Tab – When Showing All MLI Move Designer Tab > All Move Line Items Section All Move Line Items When the Show All MLI check box is selected, all Move Line Items (MLIs) appear in this section. The system displays information regarding the MLIs such as the ID, type, name, from, to, date, planner (from) and planner (to) in a line item format. When you select an MLI from the list, assignments can be made for the selected MLI in the following sections: From Location and To Location sections Graphic View (From) and Graphic View (To) sections List View (From) and List View (To) sections In addition, the section bar displays the following actions: Add – Click this action to open the Move Request Line Item form, and create any type of MLI. Add People – Click this action to open a People query, select one or more People, and create MLIs from the selected People. Add Room – Click this action to open a Space query, select one or more Spaces, and create MLIs from the assigned People (if the Space is a Workpoint) and/or Room Function (if the Space is not a Workpoint). Graphic Find – Click this action to open the Move Graphic Find tool, search for a Building or City, select one or more Spaces, and create MLIs from the selected Spaces. Add to Project/Task – Click this action to open the Move Request Line Item Project and Task Assignment tool, select the specific Move Project/Task, select one or more MLIs, and assign those MLIs to the selected Move Project/Task. Create Request – Click this action to open the Move Services request form, enter the Move Type, Move From, Move Date and other move details, and create a standard Move Request. Planner Assignments – Click this action to open the Move Planner Assignment tool, select one or more MLIs, and assign or remove Move Planners for From Locations or To Locations. Auto Assign – Click this action to open the Auto Assignment tool, select the specific Building or Floor, select one or more MLIs, and auto-assign to let the system choose the Spaces to which the People (and any child Assets or Equipment) are assigned. Close-Out – Click this action to open the Close Out Move Request Line Items tool, select one © Copyright IBM Corporation 2011. 138 All Move Line Items or more MLIs, and close-out to complete the MLIs. Bulk Print Move Items – Click this action to open the Bulk Print Move Items tool, select one or more MLIs, and print to produce a print-out of the selected MLIs. Bulk Update – Click this action to open the Bulk Update tool, enter the Proposed Move Date, select one or more MLIs, and update the Planned Move Date for the selected MLIs. Note – These actions do not necessarily apply to the MLIs selected in this section. Instead, these actions represent the tools available at the Move Designer tab level. For more-descriptive step-by-step examples of these actions, refer to the Move Designer Processes below. © Copyright IBM Corporation 2011. 139 Move Designer Tab – Either MLI Case Move Designer Tab > From/To Location & Graphic View Sections From/To Location Sections When you select an MLI from the Move Line Items section above, the corresponding Buildings appear in these From Location and To Location sections. To Location. In the To Location section, click the Search icon to select a new Building or change the existing Building. The corresponding information appears in the following sections: Graphic View (To) section – The available graphic for the Building appears. List View (To) section – The list of available Spaces for the Building appears. Original/Planned Floor Sections (for Design Change Request) When you select a Design Option from the Design Change Requests sub-tab above, the corresponding Floors appear in these Original Floor and Planned Floor sections, as well as the following sections below: Graphic View (Original) and Graphic View (Planned) sections List View (Original) and List View (Planned) sections © Copyright IBM Corporation 2011. 140 Graphic View Sections From/To Location. When you select an MLI from any of the Move Line Items sections above, the corresponding Buildings (From Location and To Location) appear in these Graphic View sections. To Location. When you select a new Building or change the existing Building in the To Location section, the available graphic for the Building appears in this section. Select a Space from the graphic then click the Assign action to assign this selected Space to the MLI selected in the Move Line Items section above. The MLI is updated with the new Space. Original/Planned Floor. In addition, when you select a Design Option from the Design Change Requests sub-tab above, the corresponding Floors (Original Floor and Planned Floor) appear in these Graphic View sections. List View Sections From/To Location. When you select an MLI from any of the Move Line Items sections above, the Spaces from the corresponding Buildings (From Location and To Location) appear in these List View sections. To Location. When you select a new Building or change the existing Building in the To Location section, the list of available Spaces for the Building appears in this section. Select a Space from the list then click the Assign action to assign this selected Space to the MLI selected in the Move Line Items section above. The MLI is updated with the new Space. Original/Planned Floor. In addition, when you select a Design Option from the Design Change Requests sub-tab above, the corresponding Floors (Original Floor and Planned Floor) appear in these List View sections. © Copyright IBM Corporation 2011. 141 Manage Moves – Move Project Planner Tab Accompanying the Plan Moves form, the Manage Moves form represents a tool driven primarily by Move (Facilities) Projects. As a Move Planner, you can manage and view the “big picture” of multiple Move Projects, especially when a complex Move Project may consist of many sub-projects. The Manage Moves form, via the Move Project Planner tab, features both a Project-level and Task-level Gantt section. Consequently, with the help of these Gantt sections, you can establish scheduling dependencies between the parent project and sub-projects or their associated project tasks. Move Project Planner Tab © Copyright IBM Corporation 2011. 142 Move Project Planner Tab - Sections Move Schedule Section Plan Start Use the Calendar icon starts. to select the date on which your move plan Plan End Use the Calendar icon to select the date on which your move plan ends. Calculated Start Calculated by the Gantt Scheduler. Calculated End Note – This field is set when the Gantt is saved. For example, if the user changes the start date to a month in the future, this does not cause the Calculated Start date and Calculated End date to change. Calculated Start date and Calculated End date are set to their new values only when the Gantt is saved. Calculated by the Gantt Scheduler. Note – This field is set when the Gantt is saved. For example, if the user changes the start date to a month in the future, this does not cause the Calculated Start date and Calculated End date to change. Calculated Start date and Calculated End date are set to their new values only when the Gantt is saved. Time Zones Click the Search icon to select the time zone for the Gantt Scheduler display in the Move Projects Schedule section and Move Project Tasks section. Calculate Project From Click the List icon Constraint Type Use the List icon to select the constraint type. Together, the constraint type, along with constraint date and time, defines the Gantt Scheduler displays. In the search list, the system displays the available types as defined in the Tools > Lists page. and select Start, End, or Both. As Soon As Possible Must Finish On Must Start On Start No Earlier Than Start No Later Than © Copyright IBM Corporation 2011. 143 Move Schedule Section Constraint Date/Time Use the Calendar icon to select the constraint date and time. Together, the constraint date and time, along with the constraint type, defines the Gantt Scheduler displays. For example, If the constraint type is Must Start On, then the system applies the constraint start date and time to the Start date in the Gantt Scheduler displays. Move Projects Section In this section, you as a Move Planner can retrieve your assigned Move (Facilities) Projects. The system displays information regarding the projects such as the ID, name, parent project, program, plan start/end, calculated start/end and status of the project in a line item format. Note – To view your assigned Move Projects (on the Move Project Planner tab), you must be assigned with a contact role (any role) on the Contacts tab of the Move (Facilities) Project. If the Move Project has Work Tasks, you can expand the project to view those tasks in a hierarchical structure. The system displays information regarding the tasks such as the type, ID, name, planned start/end, actual cost and status of the task. In addition, the section bar displays the following actions: Add – Click this action to open the Facilities Project form, enter a Name, Service Plan, and Work Class, and create a new Move Project (i.e., a Work Type of “Move”). Click the Contacts tab to assign a Person with a contact role of Manager, and assign yourself as Move Planner. Load Schedule – Select one or more Move Project check boxes, and then click this action to load the selected Move Projects into the Gantt Scheduler display in the Move Projects Schedule section below. Note – For more-descriptive step-by-step examples of these actions, refer to the Move Project Planner Processes below. © Copyright IBM Corporation 2011. 144 Move Projects Schedule Section When you select one or more Move Projects and click the Load Schedule action in the Move Projects section above, the selected Move Projects appear as colored bars in the Gantt Scheduler display. Use this display to view the schedules for one or more Move Projects. You can also identify the timing and attach interdependencies between Move Projects. The section bar displays the following actions: Open Gantt in New Window – Click this action to open the Gantt Scheduler display in a separate window. This action is intended for larger projects. Clear Schedule – Click this action to clear the Move Projects from the display. The Gantt Scheduler display consists of the following elements: Left Panel - The left panel displays the ID, name, planned start, planned end and status of the Move Projects. Right Panel - The right panel displays a calendar view that shows the start and end dates of the Move Projects, and the dependencies between projects. Action Bar – On the action bar, click Reload to refresh the Gantt Scheduler display with your originally loaded Move Projects. Click the Save action to save the Gantt Scheduler display data only. This particular Save action does not save your move plan. Toolbar - The toolbar displays the following icons: Hour – Select this icon to view the hourly calendar in the right panel. Day – Select this icon to view the daily calendar in the right panel. Week - Select this icon to view the weekly calendar in the right panel. Month – Select this icon to view the monthly calendar in the right panel. Upper Timescale – Select this toggle icon to hide/show the calendar displayed in the upper part of the right panel. Lower Timescale – Select this toggle icon to hide/show the calendar displayed in the lower part of the right panel. Left Row Header – Select this toggle icon to hide/show the left panel row header. Left Table – Select this toggle icon to hide/show the left panel that displays the name of the tasks. Toggle Float Layer – Select this toggle icon to display the amount of time a project can slip before it affects another project’s dates or the project finish date. Also referred to as slack. Toggle Baseline Layer – Select this toggle icon to view the baseline start and end dates of the selected projects. Supported for tasks, but not for projects at this time. The system also displays other standard toolbar icons such as the Layout Sheet(s), Print Preview, Print Sheet(s), Zoom In, and Zoom Out icons. © Copyright IBM Corporation 2011. 145 Move Projects Schedule Section In the Gantt Scheduler display, you can perform the following activities: Add New Move (Facilities) Project - To add a new Move Project, go to the action bar, open the Add drop-down list, and select “Facilities Project”. Right-click in the white space of the display to open the popup menu, and confirm that Create Mode is selected. In the white space again, drag-and-drop from left to right to create the project, represented by a colored box. Click the Save button to save this display. Double-click the box to open the Facilities Project form, enter the details, and save the record. Add Milestone – Similarly, to add a new Move Project Milestone, select “Facilities Project”, confirm Create Mode, and in the white space, drag-and-drop from right to left to create a milestone, represented by a black diamond. Click the Save button to save this display. Double-click the diamond to open the Facilities Project form, enter the details, and save the record. Create Dependency – To create a dependency between Move Projects, drag-and-drop a line from one project’s start/finish (S/F) point to another project’s start/finish (S/F) point. Click the Save button to save this display. Note – For more-descriptive step-by-step examples of these actions, refer to the Move Project Planner Processes below. © Copyright IBM Corporation 2011. 146 Move Project Tasks Section This Gantt Scheduler display operates in the same way as the Gantt Scheduler display in the Move Projects Schedule section. When you click a Move Project radio button in the Move Projects Schedule section above, and click one of the actions in this section, the corresponding Move Project Tasks appear as colored bars in the Gantt Scheduler display. Use this display to view the task durations regarding the selected Move Project above. You can also identify the timing and attach interdependencies between Move Project Tasks. The section bar displays the following actions: Open Gantt in New Window – Click this action to open the Gantt Scheduler display in a separate window. This action is intended for larger project tasks. Hide/Show Gantt Chart – Click this toggle action to hide/show the Gantt Scheduler display in this section. The Hide action does not save any records. The Gantt Scheduler display consists of the same elements as those in the display above. Left Panel – Refer to the Move Projects Schedule section above. Right Panel – Refer to the Move Projects Schedule section above. Action Bar – Refer to the Move Projects Schedule section above. Toolbar – Refer to the Move Projects Schedule section above. In the Gantt Scheduler display, you can perform similar activities as those in the display above: Add New Task – Similar to adding a new Move Project above, but at the task level. Add Milestone – Similar to adding a new Move Project Milestone above, but at the task level. Create Dependency – Similar to creating a dependency between Move Projects, but between Move Project Tasks. Note – For more-descriptive step-by-step examples of these actions, refer to the Move Project Planner Processes below. © Copyright IBM Corporation 2011. 147 Plan Moves – Processes The Plan Moves form represents a tool driven primarily by Move Line Items (MLIs). Here are the processes that can be initiated through the Plan Moves form, Move Designer tab. Note – If the relevant Move Line Items section (e.g., All Move Line Items, or Move Line Items for Selected Request/Project/Scenario) does not appear, then select the Show All MLI check box. Plan Moves - Move Designer Tab This section covers the following topics: Creating a New Move Line Item (Add) Creating a Move Line Item from a Person (Add People) Creating a Move Line Item from a Room (Add Room) Creating a Move Line Item from a Room Graphic (Graphic Find) Assigning Move Line Items to a Project or Task Record (Add to Project/Task) Creating a Move Request Record (Create Request) Assigning or Removing Move Planners from MLIs (Planner Assignments) Auto-Assigning Move Line Items (Auto Assign) Closing-Out Move Line Items (Close-Out) For the processes that can be initiated through the Manage Moves form, Move Project Planner tab, refer to the Move Project Planner Processes below. © Copyright IBM Corporation 2011. 148 Creating a New Move Line Item (Add) From the relevant Move Line Items section of the Move Designer tab, you can click the Add action to open the Move Request Line Item form and create any type of MLI. Follow the step-by-step procedure given below. To Create a New Move Line Item (Add) Step 1 From the relevant Move Line Items section, click Add. The Move Request Line Item form appears. The form is categorized into different tabs. By default, the system displays the General tab. Step 2 In the General tab, and the Details sub-tab, select the Move Type: “Person”, “Person with Assets”, “Room Function”, “Asset” or “Equipment”. The form refreshes with fields specific to your selected Move Type. Step 3 Enter any additional move information. Click Create. The Move Request Line Item record is created. Step 4 Locate your newly created MLI in your relevant Move Line Items section of the Move Designer tab. Click the MLI to open the record. Step 5 Note – Based on your application-wide or Building-specific Move Policies, Asset and Equipment moves (child MLIs) may or may not be automatically included with the Person or Room Function move (parent MLI). Enter any additional move information. Click Save or Save & Close. The Move Request Line Item record is saved. Creating a Move Line Item from a Person (Add People) From the relevant Move Line Items section of the Move Designer tab, you can click the Add People action to open a People query, select one or more People, and create MLIs from the selected People. Follow the step-by-step procedure given below. To Create a Move Line Item from a Person (Add People) Step 1 From the relevant Move Line Items section, click Add People. The People (Employees and Consultants) Query opens. © Copyright IBM Corporation 2011. 149 To Create a Move Line Item from a Person (Add People) Step 2 If necessary, select a different Related Report, or apply a filter to narrow your search. Step 3 Select a Person. Click OK. The query closes. The Move Request Line Item record is created. Step 4 Locate your newly created MLI in your relevant Move Line Items section of the Move Designer tab. Click the MLI to open the record. Note – Based on your application-wide or Building-specific Move Policies, Asset and Equipment moves (child MLIs) may or may not be automatically included with the Person move (parent MLI). The Move Request Line Item form appears. The form is categorized into different tabs. By default, the system displays the General tab. Step 5 In the General tab, and the Details sub-tab, the Move Type is already set to “Person”. Enter any additional move information. Click Save or Save & Close. The Move Request Line Item record is saved. © Copyright IBM Corporation 2011. 150 Creating a Move Line Item from a Room (Add Room) From the relevant Move Line Items section of the Move Designer tab, you can click the Add Room action to open a Space query, select one or more Spaces, and create MLIs from the assigned People (if the Space is a Workpoint) and/or Room Function (if the Space is not a Workpoint). The Workpoint setting (in the Space Class Current record) also determines whether Asset or Equipment moves (child MLIs) are attached to either a People move or to a Room Function move. Here is a simple illustration of how the system creates the MLI(s) based on your Workpoint setting. Create a MLI from a Room – How the System Checks Workpoint Follow the step-by-step procedure given below. To Create a Move Line Item from a Room (Add Room) Step 1 From the relevant Move Line Items section, click Add Room. The Space Query opens. Step 2 If necessary, apply a filter to narrow your search. Step 3 Select a Space. Click OK. The query closes. The Move Request Line Item record(s) are created. © Copyright IBM Corporation 2011. 151 To Create a Move Line Item from a Room (Add Room) Step 4 Locate your newly created MLI(s) in your relevant Move Line Items section of the Move Designer tab. Click an MLI to open the record. Note – Based on your application-wide or Building-specific Move Policies, Asset and Equipment moves (child MLIs) may or may not be automatically included with the Person or Room Function move (parent MLI). Note – If your MLI(s) do not appear, verify if the proper Workpoint setting is selected in the Space Class Current record, or if the proper Person or People are assigned to the Space record (Details tab). The Move Request Line Item form appears. The form is categorized into different tabs. By default, the system displays the General tab. Step 5 In the General tab, and the Details sub-tab, the Move Type is already set to “Person” or “Room Function” for a parent MLI, or “Asset” or “Equipment” for a child MLI. Enter any additional move information. Click Save or Save & Close. The Move Request Line Item record is saved. Creating a Move Line Item from a Room Graphic (Graphic Find) From the relevant Move Line Items section of the Move Designer tab, you can click the Graphic Find action to open the Move Graphic Find tool, search for a Building or City, select one or more Spaces, and create MLIs from the assigned People (if the Space is a Workpoint) and/or Room Function (if the Space is not a Workpoint). Note – For more information about the Workpoint setting, refer to the “Creating a Move Line Item from a Room (Add Room)” step-by-step procedure above. Follow the step-by-step procedure given below. To Create a Move Line Item from a Room Graphic (Graphic Find) Step 1 From the relevant Move Line Items section, click Graphic Find. The Move Graphic Find form appears. © Copyright IBM Corporation 2011. 152 To Create a Move Line Item from a Room Graphic (Graphic Find) Step 2 Select your Search Type, and then select your Building or City. If you selected a Building, the corresponding information appears below: Graphic View By Building section – The first graphic of all floor(s) in the Building appears. List View By Building section – The list of Spaces in the Building appears. If you selected a City, the corresponding information appears below: Graphic View By City section – The first graphic of all floor(s) in all of the Buildings (in alphabetical order) in the City appear. List View By City section – The list of Spaces in all of the Buildings (in alphabetical order) in the City appear. Enter any additional Move Instructions. Step 3 If necessary, in the Graphic View section, select another Building/Floor from the drop-down menu. The List View section automatically refreshes with your selected Building/Floor. Step 4 If necessary, in the List View section, apply a filter to narrow your search. The Graphic View section automatically refreshes with the narrowed search results. Step 5 Select one or more Spaces from the Graphic View or List View section. Selecting your Spaces from either the Graphic View or List View section automatically selects them for both sections. Step 6 Click Create Line Item from the Graphic View or List View section. The Move Request Line Item record(s) are created. Step 7 Click Done. The Move Graphic Find form closes. © Copyright IBM Corporation 2011. 153 To Create a Move Line Item from a Room Graphic (Graphic Find) Step 8 Locate your newly created MLI(s) in your relevant Move Line Items section of the Move Designer tab. Click an MLI to open the record. Note – Based on your application-wide or Building-specific Move Policies, Asset and Equipment moves (child MLIs) may or may not be automatically included with the Person or Room Function move (parent MLI). Note – If your MLI(s) do not appear, verify if the proper Workpoint setting is selected in the Space Class Current record, or if the proper Person or People are assigned to the Space record (Details tab). The Move Request Line Item form appears. The form is categorized into different tabs, wherein you can enter the move details. By default, the system displays the General tab. Step 9 In the General tab, and the Details sub-tab, the Move Type is already set to “Person” or “Room Function” for a parent MLI, or “Asset” or “Equipment” for a child MLI. Enter any additional move information. Click Save or Save & Close. The Move Request Line Item record is saved. Assigning Move Line Items to a Project or Task Record (Add to Project/Task) From the relevant Move Line Items section of the Move Designer tab, you can click the Add to Project/Task action to open the Move Request Line Item Project and Task Assignment tool, select the specific Move Project/Task, select one or more MLIs, and assign those MLIs to the selected Move Project/Task. Follow the step-by-step procedure given below. To Assign Move Line Items to a Project or Task Record (Add to Project/Task) Step 1 From the relevant Move Line Items section, click Add to Project/Task. The Move Request Line Item Project and Task Assignment form appears. © Copyright IBM Corporation 2011. 154 To Assign Move Line Items to a Project or Task Record (Add to Project/Task) Step 2 Select your Assignment Option, and then select your Move Project or Task. The Details section refreshes with fields specific to your selected Assignment Option. Add to Project option – Select your Project from the list of available Move Projects (i.e., a Work Type of “Move”). Add to New Project option – Enter the Project Template and Project Name. If necessary, enter the Target Move Date and Program. Add to Task option – Select your Task from the list of available Move Tasks (i.e., a Task Type of “Move”). Add to New Task option – Enter the Task Template and Task Name. If necessary, enter the Target Move Date. Step 3 If necessary, in the Move Request Line Items section, apply a filter to narrow your search. Step 4 Select one or more MLIs. Step 5 Click Assign. The MLI(s) are assigned to your Move Project or Task. Step 6 Step 7 Locate your newly assigned MLI(s) in your Move Project or Task. If you chose a Move Task assignment: Locate Your MLI(s) from the Move Project – Follow Steps 7-9. Locate Your MLI(s) from the Task Manager – Skip to Step 10. If you chose a Move Project assignment, return to your Facilities Project results page (Projects > Facilities > All Facilities Projects). The main panel displays a list of the existing Move Facilities Project records. Step 8 If necessary, apply a filter to narrow your search. Click your Move Project to open the record. The Facilities Project form appears. The form is categorized into different tabs. By default, the system displays the General tab. Step 9 Click the Scope tab. In the Scope tab, and the Move Details sub-tab, your newly assigned MLI(s) appear. © Copyright IBM Corporation 2011. 155 To Assign Move Line Items to a Project or Task Record (Add to Project/Task) Step 10 If you chose a Move Task assignment, click the Schedule tab. In the Schedule tab, the Project Tasks section displays a list of the existing Move Work Task records associated with your Move Facilities Project record. If necessary, apply a filter to narrow your search. Click your Move Project Task to open the record. The Work Task form appears. The form is categorized into different tabs. By default, the system displays the General tab. Step 11 If you chose a Move Task assignment, you can also navigate to your Work Task. From the Menu Bar, click Tasks > Manage Tasks > Work Task. The main panel displays a list of the existing Work Task records. Step 12 If necessary, select a Related Report, or apply a filter to narrow your search. Click your Work Task to open the record. Likewise, the Work Task form appears. The form is categorized into different tabs. By default, the system displays the General tab. Step 13 Click the Work Details tab. In the Work Details tab, and the Move Details sub-tab, your newly assigned MLI(s) appear. Creating a Move Request Record (Create Request) From the relevant Move Line Items section of the Move Designer tab, you can click the Create Request action to open the Move Services request form, enter the Move Type, Move From, Move Date and other move details, and create a standard Move Request. Follow the step-by-step procedure given below. To Create a Move Request Record (Create Request) Step 1 From the relevant Move Line Items section, click Create Request. The Move Services form appears. The form is categorized into different tabs. By default, the system displays the General tab. © Copyright IBM Corporation 2011. 156 To Create a Move Request Record (Create Request) Step 2 In the General tab, Move Details section, select a From Building. Then in the Service Request section, select the Service Request: “Individual Move”, “Small Move” or “Group Move”. The form refreshes with fields and tabs specific to your selected Service Request. Individual Move option – Select the Proposed Move Date, Move From Location, and Move From Organization. Small Move option – Select the Proposed Move Date, Move From Location, and Move From Organization. In addition, the Move Details tab appears. Group Move option – Select the Proposed Move Date, Move From Location, and Move From Organization. In addition, the Move Details tab appears. Enter any additional move information. Step 3 If you chose the “Small Move” or “Group Move” option, click the Move Details tab. In the Move Details tab, enter new MLI(s) or any additional move details. Step 4 Click Create Draft. The Move Services request record is created. Step 5 Locate your newly created Move Services request. From the Menu Bar, click Requests > Manage Requests > Space > Move Services. The main panel displays a list of the existing Move Services request records. Step 6 Note – You can also locate your newly created Move Services request in the Plan Moves form, Move Designer tab, Request sub-tab. If necessary, select a Related Report, or apply a filter to narrow your search. Click your Move Services request to open the record. © Copyright IBM Corporation 2011. 157 Assigning or Removing Move Planners from MLIs (Planner Assignments) From the relevant Move Line Items section of the Move Designer tab, you can click the Planner Assignments action to open the Move Planner Assignment tool, select one or more MLIs, and assign or remove Move Planners for From Locations or To Locations. Follow the step-by-step procedure given below. To Assign or Remove Move Planners from MLIs (Planner Assignments) Step 1 From the relevant Move Line Items section, click Planner Assignments. The Move Planner Assignment form appears. Step 2 If you only intend to remove a Move Planner, then skip to Step 3. Note – If you leave the Planner (From Location) or Planner (To Location) blank, clicking the Assign Move Planners action does not clear or remove any Move Planners. Only a Remove (To/From/Both Planners) action can remove Move Planners. If you intend to assign a Move Planner, then in the Assign Move Planners section, select your Planner(s) as follows. From Location – To assign a From Location Planner only, select a Planner (From Location). Then leave the Planner (To Location) field blank. To Location – To assign a To Location Planner only, leave the Planner (From Location) field blank. Then select a Planner (To Location). Both Locations – To assign both Planners, select a Planner (From Location) and Planner (To Location). Step 3 Locate one or more MLIs in the Move Planner Assignments section. If necessary, apply a filter to narrow your search. Step 4 Select one or more MLIs. © Copyright IBM Corporation 2011. 158 To Assign or Remove Move Planners from MLIs (Planner Assignments) Step 5 The Move Planner Assignments section bar displays several actions. Note – If you leave the Planner (From Location) or Planner (To Location) blank, clicking the Assign Move Planners action does not clear or remove any Move Planners. Only a Remove (To/From/Both Planners) action can remove Move Planners. Click one of the following actions: Assign Move Planners – Click this action to assign the Move Planner(s) as selected in the Assign Move Planners section above, to each selected MLI. Remove To Planners – Click this action to remove the To Location Planner from each selected MLI. Remove From Planners – Click this action to remove the From Location Planner from each selected MLI. Remove Both Planners – Click this action to remove both Move Planners from each selected MLI. The Move Planners are assigned or removed from the selected MLI(s) accordingly. Step 6 Click Done. The Move Planner Assignment form closes. Auto-Assigning Move Line Items (Auto Assign) From the relevant Move Line Items section of the Move Designer tab, you can click the Auto Assign action to open the Auto Assignment tool, select the specific Building or Floor, select one or more MLIs, and auto-assign to let the system choose the Spaces to which the People (and any child Assets or Equipment) are assigned. Follow the step-by-step procedure given below. To Auto-Assign Move Line Items (Auto Assign) Step 1 From the relevant Move Line Items section, click Auto Assign. The Auto Assignment form appears. Step 2 Select the (To) Building and/or (To) Floor to which your MLI(s) will be auto-assigned. Step 3 If necessary, in the All Move Request Line Items section, apply a filter to narrow your search. Step 4 Select one or more MLIs. © Copyright IBM Corporation 2011. 159 To Auto-Assign Move Line Items (Auto Assign) Step 5 Click Auto Assign. Note – For Auto Assignment, finding vacant space is always based on the Functional Role entitlement. Note – Based on your application-wide or Building-specific Move Policies, Asset and Equipment moves (child MLIs) may or may not be automatically included with the Person or Room Function move (parent MLI). The MLI(s) are automatically assigned to the available Spaces in your selected (To) Building and/or (To) Floor. If no Spaces are available in your selected (To) Building and/or (To) Floor, the MLI(s) are not assigned. Step 6 Click Done. The Auto Assignment form closes. Closing-Out Move Line Items (Close-Out) From the relevant Move Line Items section of the Move Designer tab, you can click the Close-Out action to open the Close Out Move Request Line Items tool, select one or more MLIs, and close-out to complete the MLIs. Follow the step-by-step procedure given below. To Close-Out Move Line Items (Close-Out) Step 1 From the relevant Move Line Items section, click Close-Out. The Close Out Move Request Line Items form appears. Step 2 Locate one or more MLIs in the Active Move Request Line Items section. If necessary, apply a filter to narrow your search. Step 3 Select one or more MLIs. Step 4 Click Close-Out. Note – Closing out a parent MLI (e.g., Person and Room Function moves) also closes out all of its child MLIs (e.g., Asset and Equipment moves). The MLI(s) are closed out and completed. © Copyright IBM Corporation 2011. 160 Manage Moves – Processes Accompanying the Plan Moves form, the Manage Moves form represents a tool driven primarily by Move (Facilities) Projects. Here are the processes that can be initiated through the Manage Moves form, Move Project Planner tab. Manage Moves – Move Project Planner Tab This section covers the following topics: Creating a New Move Project Selecting the Move Planner Contact Role Loading the Move Projects Schedule & Move Project Tasks Schedule Using the Gantt Scheduler Display Creating a New Move Project/Task from the Gantt Scheduler Display Creating a New Move Milestone from the Gantt Scheduler Display Creating a Move Project/Task Dependency from the Gantt Scheduler Display For the processes that can be initiated through the Plan Moves form, Move Designer tab, refer to the Move Designer Processes above. © Copyright IBM Corporation 2011. 161 Creating a New Move Project From the Move Projects section of the Move Project Planner tab, you can click the Add action to open the Facilities Project form, enter a Name, Service Plan, and Work Class, and create a new Move Project (i.e., a Work Type of “Move”). Click the Contacts tab to assign a Person with a contact role of Manager, and assign yourself as Move Planner. Follow the step-by-step procedure given below. To Create a New Move Project Step 1 From the Move Projects section, click Add. The Facilities Project form appears. The form is categorized into different tabs, wherein you can enter the move project details. By default, the system displays the General tab. Step 2 In the General tab, and the Details section, the Work Type is already set to “Move”. Enter a Name, Service Plan, Work Class, and any additional move information. Step 3 If necessary, click the Scope tab. In the Scope tab, the Move Details section bar displays several actions. Note – For more-descriptive step-by-step examples of these Add (New/People/Room) actions, refer to the Move Designer Processes above. To create one or more MLIs, click one of the following actions: Add – Click this action to open the Move Request Line Item form, and create any type of MLI. Add People – Click this action to open a People query, select one or more People, and create MLIs from the selected People. The newly created MLIs appear in this Move Details section. Add Room – Click this action to open a Space query, select one or more Spaces, and create MLIs from the assigned People (if the Space is a Workpoint) and/or Room Function (if the Space is not a Workpoint). The newly created MLIs appear in this Move Details section. To find or remove one or more MLIs, or show graphics for an MLI, click one of the following actions: Find – Click this action to open an MLI query, and select one or more MLIs. The located MLIs appear in this Move Details section. Show Graphics – Select an MLI in this Move Details section, and then click this action to display the corresponding Graphic From Location and Graphic To Location sections. Remove – Select one or more MLIs, and then click this action to remove the selected MLIs from this Move Details section. © Copyright IBM Corporation 2011. 162 To Create a New Move Project Step 4 Click the Contacts tab. In the Contacts tab, the Contacts section bar displays two actions. Note – The Move Project must have exactly one contact role of Manager on the Contacts tab of the Move (Facilities) Project. Note – To view your assigned Move Projects (on the Move Project Planner tab), you must be assigned with a contact role (any role) on the Contacts tab of the Move (Facilities) Project. To add or remove one or more Contact Roles, click one of the following actions: Add People – Click this action to open a People query, and select one or more People. The located People appear in this Contacts section. If necessary, click a Person to open the record, select a Contact Role, and save the record. Remove – Select one or more Contact Roles, and then click this action to remove the selected Contact Roles from this Contacts section. Step 5 If necessary, click any other tabs to review or update. Step 6 Enter any additional move information. Click Create Draft. The Move Facilities Project record is created. Selecting the Move Planner Contact Role From a new Move Facilities Project form, you can click the Contacts tab to assign a Person with a contact role of Manager, and assign yourself as Move Planner. Follow the step-by-step procedure given below. To Select the Move Planner Contact Role Step 1 In a new Move Facilities Project form, and in the General tab, the Work Type is already set to “Move”. Enter a Name, Service Plan, Work Class, and any additional move information. © Copyright IBM Corporation 2011. 163 To Select the Move Planner Contact Role Step 2 Step 3 Click the Contacts tab. In the Contacts tab, the Contacts section displays the default contact role of Manager, without a Person assigned to that role. Note – The Move Project must have exactly one contact role of Manager on the Contacts tab of the Move (Facilities) Project. Note – To view your assigned Move Projects (on the Move Project Planner tab), you must be assigned with a contact role (any role) on the Contacts tab of the Move (Facilities) Project. To assign a Person to the contact role of Manager, click the Manager link. The Contact Role form appears. The form is categorized into different tabs. By default, the system displays the General tab. Step 4 In the General tab, and the Contact section, enter a Name by typing inside the text box or clicking Find on the section bar. Select a Person. Step 5 Click Save or Save & Close. The Contact Role record is saved. Step 6 Review your updated Contacts section. The Contacts section now displays the Manager with a Person assigned to that role. Step 7 Next, to assign yourself with a contact role of Move Planner, click Add People. The People Query opens. Step 8 If necessary, apply a filter to narrow your search. Step 9 Select a Person. Click OK. The query closes. The Contacts section now displays a Person without a contact role. Step 10 To assign the contact role of Move Planner to this Person, click the Person link. Another Contact Role form appears. Step 11 In the General tab, and the Role section, enter a Role by typing inside the text box. If “Move Planner” is not found, click Find on the section bar. The Roles (Contact Roles) Query opens. © Copyright IBM Corporation 2011. 164 To Select the Move Planner Contact Role Step 12 If necessary, select the All Roles Related Report, or apply a filter to narrow your search. Step 13 Select the “Move Planner” contact role. Click OK. The query closes. The Role section now displays the contact role of Move Planner. Step 14 Click Save or Save & Close. The Contact Role record is saved. The Contacts section now displays a Person with a contact role of Manager, plus yourself with a contact role of Move Planner. Step 15 Enter any additional move information. Click Create Draft. The Move Facilities Project record is created with the proper Manager and Move Planner contact roles. Loading the Move Projects Schedule & Move Project Tasks Schedule From the Move Projects section of the Move Project Planner tab, after you select one or more Move Project check boxes, you can click the Load Schedule action to load the selected Move Projects into the Gantt Scheduler display in the Move Projects Schedule section below. After you select a Move Project in the Move Projects Schedule section of the Move Project Planner tab, you can view the corresponding Move Project Tasks in the Gantt Scheduler display in the Move Project Tasks section. Follow the step-by-step procedure given below. To Load the Move Project Schedule & Move Project Tasks Schedule Step 1 Locate one or more Move Projects in the Move Projects section. If necessary, apply a filter to narrow your search. Step 2 Select one or more Move Projects. Step 3 Click Load Schedule. The corresponding Move Projects appear as colored bars in the Gantt Scheduler display of the Move Projects Schedule section below. © Copyright IBM Corporation 2011. 165 To Load the Move Project Schedule & Move Project Tasks Schedule Step 4 The Move Projects Schedule section bar displays two actions. If necessary, click one of the following actions: Step 5 Open Gantt in New Window – Click this action to open the Gantt Scheduler display in a separate window. This action is intended for larger projects. Clear Schedule – Click this action to clear the Move Projects from the display. Next, select a Move Project in the Move Projects Schedule section (loaded above). The corresponding Move Project Tasks appear as colored bars in the Gantt Scheduler display of the Move Project Tasks section below. Step 6 The Move Project Tasks section bar displays one action. If necessary, click the action: Open Gantt in New Window – Click this action to open the Gantt Scheduler display in a separate window. This action is intended for larger projects. © Copyright IBM Corporation 2011. 166 Using the Gantt Scheduler Display From the Gantt Scheduler display in either the Move Projects Schedule section or Move Project Tasks section of the Move Project Planner tab, you can add a new Move Project/Task, add a new Move Project/Task Milestone, and create a dependency between Move Projects/Tasks. Gantt Scheduler Display The Gantt Scheduler display consists of the following elements: Left Panel - The left panel displays the ID, name, planned start, planned end and status of the Move Projects. Right Panel - The right panel displays a calendar view that shows the start and end dates of the Move Projects, and the dependencies between projects. Action Bar – On the action bar, click Reload to refresh the Gantt Scheduler display with your originally loaded Move Projects/Tasks. Click the Save action to save the Gantt Scheduler display data only. This particular Save action does not save your move plan. Toolbar - The toolbar displays the following icons: Hour – Select this icon to view the hourly calendar in the right panel. Day – Select this icon to view the daily calendar in the right panel. Week - Select this icon to view the weekly calendar in the right panel. Month – Select this icon to view the monthly calendar in the right panel. Upper Timescale – Select this toggle icon to hide/show the calendar displayed in the upper part of the right panel. Lower Timescale – Select this toggle icon to hide/show the calendar displayed in the lower part of the right panel. Left Row Header – Select this toggle icon to hide/show the left panel row header. Left Table – Select this toggle icon to hide/show the left panel that displays the name of the tasks. Toggle Float Layer – Select this toggle icon to display the amount of time a task can slip before it affects another task's dates or the project finish date. Also referred to as slack. Toggle Baseline Layer – Select this toggle icon to view the baseline start and end dates of the selected tasks. The system also displays other standard toolbar icons such as the Layout Sheet(s), Print Preview, Print Sheet(s), Zoom In, and Zoom Out icons. Note – For more information on the Gantt Scheduler display, refer to the Move Project Planner Tab - Sections above, and the step-by-step procedures given below. © Copyright IBM Corporation 2011. 167 Creating a New Move Project/Task from the Gantt Scheduler Display Follow the step-by-step procedure given below. To Create a New Move Project/Task from the Gantt Scheduler Display Step 1 Load the Gantt Scheduler display in either the Move Projects Schedule section or Move Project Tasks section (as described in the previous procedures). Step 2 Go to the action bar. Click the Add drop-down list and select an option as follows: Step 3 For the Move Projects Schedule section – Select “Facilities Project”. For the Move Project Tasks section – Select “Work Task”. In the white space of the display, drag-and-drop from left to right to create the Move Project/Task, represented by a colored box. Note – Blank white tracks denote an unscheduled Move Project/Task. Meanwhile, typical scheduled tracks include both white areas (work hours) and gray areas (non-work hours). Note – Red boxes denote the critical path. Step 4 Click the Save button to save this display. Step 5 Review your updated display. Note – Typical scheduled tracks include both white areas (work hours) and gray areas (non-work hours). Meanwhile, blank white tracks denote an unscheduled Move Project/Task. The unscheduled colored box, representing your newly created Move Project/Task, expands to a scheduled box, accounting for both white areas (work hours) and gray areas (non-work hours) according to your calendar. Step 6 To edit the duration of your Move Project/Task, right-click in the white space of the display to open the popup menu. Select the Select Mode option. Step 7 Note – You can right-click in the white space of the display to toggle between Create Mode and Select Mode at any time. In Select Mode, drag one end of the colored box left or right to respectively shorten or lengthen the duration of your Move Project/Task. © Copyright IBM Corporation 2011. 168 To Create a New Move Project/Task from the Gantt Scheduler Display Step 8 Click Save. Review your updated display. In Select Mode, double-click the colored box to edit the Move Project/Task details: Step 9 For the Move Projects Schedule section – The Facilities Project form appears. The form is categorized into different tabs, wherein you can enter the move project details. By default, the system displays the General tab. In the General tab, and the Details section, the Work Type is already set to “Move”. Enter a Name, Service Plan, Work Class, and any additional move information. Click the Contacts tab to assign a Person with a contact role of Manager, and assign yourself as Move Planner. Click Save or Save & Close to save the Facilities Project record. For the Move Project Tasks section – The Work Task form appears. The form is categorized into different tabs, wherein you can enter the move details. By default, the system displays the General tab. In the General tab, and the Details section, select the Task Type of “Move”. Enter a Task Name, and any additional move information. Click Save or Save & Close to save the Work Task record. Click Save. Review your updated display. The colored box, representing your edited Move Project/Task, displays the new name. Step 10 For the Move Projects Schedule section only, if you click Reload, the Gantt Scheduler display refreshes with your originally loaded Move Projects. Note – Since one or more Move Projects must be selected and loaded from the Move Projects section, the “unloading” behavior of newly created and unselected records only affects the Gantt Scheduler display in the Move Projects Schedule section. Conversely, the ability to load any combination of accessible records is only available in this display. While your newly created Move Project no longer appears in the display, it still can be retrieved from the Move Projects section. Step 11 Locate your newly created Move Project in the Move Projects section. Refresh the query. If necessary, apply a filter to narrow your search. Step 12 Once again, select one or more Move Projects. Click Load Schedule. Once again, the corresponding Move Projects appear as colored bars in the Gantt Scheduler display of the Move Projects Schedule section below. Step 13 Review your display. Your newly created Move Project reappears. © Copyright IBM Corporation 2011. 169 Creating a New Move Milestone from the Gantt Scheduler Display Follow the step-by-step procedure given below. To Create a New Move Milestone from the Gantt Scheduler Display Step 1 Load the Gantt Scheduler display in either the Move Projects Schedule section or Move Project Tasks section (as described in the previous procedures). Step 2 Go to the action bar. Click the Add drop-down list and select an option as follows: Step 3 For the Move Projects Schedule section – Select “Facilities Project”. For the Move Project Tasks section – Select “Work Task”. In the white space of the display, drag-and-drop from right to left to create the Move Milestone, represented by a black diamond. Note – Blank white tracks denote an unscheduled Move Project/Task. Meanwhile, typical scheduled tracks include both white areas (work hours) and gray areas (non-work hours). Note – Red boxes denote the critical path. Step 4 Click the Save button to save this display. Step 5 Review your updated display. Note – Typical scheduled tracks include both white areas (work hours) and gray areas (non-work hours). Meanwhile, blank white tracks denote an unscheduled Move Project/Task. The unscheduled black diamond, representing your newly created Move Milestone, is now scheduled, accounting for both white areas (work hours) and gray areas (nonwork hours) according to your calendar. Step 6 To edit the Move Milestone details, right-click in the white space of the display to open the popup menu. Select the Select Mode option. Note – You can right-click in the white space of the display to toggle between Create Mode and Select Mode at any time. © Copyright IBM Corporation 2011. 170 To Create a New Move Milestone from the Gantt Scheduler Display Step 7 The Gantt Scheduler display is in Select Mode. In Select Mode, double-click the black diamond: Step 8 For the Move Projects Schedule section – The Facilities Project form appears. The form is categorized into different tabs. By default, the system displays the General tab. In the General tab, and the Details section, the Work Type is already set to “Move”. Enter a Name, Service Plan, Work Class, and any additional move information. Click the Contacts tab to assign a Person with a contact role of Manager, and assign yourself as Move Planner. Click Save or Save & Close to save the Facilities Project record. For the Move Project Tasks section – The Work Task form appears. The form is categorized into different tabs. By default, the system displays the General tab. In the General tab, and the Details section, select the Task Type of “Move”. Enter a Task Name, and any additional move information. Click Save or Save & Close to save the Work Task record. Click Save. Review your updated display. The black diamond, representing your edited Move Milestone, displays the new name. Step 9 For the Move Projects Schedule section only, if you click Reload, the Gantt Scheduler display refreshes with your originally loaded Move Projects. Note – Since one or more Move Projects must be selected and loaded from the Move Projects section, the “unloading” behavior of newly created and unselected records only affects the Gantt Scheduler display in the Move Projects Schedule section. Conversely, the ability to load any combination of accessible records is only available in this display. While your newly created Move Milestone no longer appears in the display, it can still be retrieved from the Move Projects section. Step 10 Locate your newly created Move Milestone in the Move Projects section. Refresh the query. If necessary, apply a filter to narrow your search. Step 11 Once again, select one or more Move Projects, including your Move Milestone. Click Load Schedule. Once again, the corresponding Move Projects appear as colored bars in the Gantt Scheduler display of the Move Projects Schedule section below. Step 12 Review your display. Your newly created Move Milestone reappears. © Copyright IBM Corporation 2011. 171 Creating a Move Project/Task Dependency from the Gantt Scheduler Display Follow the step-by-step procedure given below. To Create a Move Project/Task Dependency from the Gantt Scheduler Display Step 1 Load the Gantt Scheduler display in either the Move Projects Schedule section or Move Project Tasks section (as described in the previous procedures). Step 2 To create a dependency between Move Projects/Tasks, right-click in the white space of the display to open the popup menu. Select the Create Mode option. Step 3 In Create Mode, drag-and-drop a colored line from one Move Project/Task’s start/finish (S/F) point to another Move Project/Task’s start/finish (S/F) point. Step 4 Note – You can right-click in the white space of the display to toggle between Create Mode and Select Mode at any time. Note – During the drag-and-drop process, a screen tip shows the type of dependency being created: SS, SF, FS, or FF (where S = Start and F = Finish). Click Save. Review your updated display. The colored boxes are repositioned, accounting for both white areas (work hours) and gray areas (non-work hours) according to your calendar. Step 5 To delete the dependency (in either Create Mode or Select Mode), click the colored line. Right-click in the white space of the display to open the popup menu. Select the Delete option. Note – As an alternative to the Delete option, you can also press the [Delete] key on your keyboard. Step 6 If necessary, drag-and-drop new colored lines from one Move Project/Task’s start/finish (S/F) point to another Move Project/Task’s start/finish (S/F) point. Step 7 Click Save. Review your updated display. Once again, the colored boxes are repositioned, accounting for both white areas (work hours) and gray areas (non-work hours) according to your calendar. Step 8 Click Reload to refresh the Gantt Scheduler display with your originally loaded Move Projects, and verify your newly created dependencies. © Copyright IBM Corporation 2011. 172 INDEX Accessing Plan Moves and Manage Moves ................ 131 Actions.................................................. 74 Adding People ............................................. 149 Room ............................................... 151 Allocating People ..................................... 20 Application Settings Record ...................... 120 Area Level Allocation ................................ 25 Area Level Allocations Record ..................... 28 Area Overlay Record ................................. 27 Assignable Area ........................................ 9 Assigning Auto-Assigning Move Line Items ............... 159 Move Line Items to a Project or Task Record154 Move Planners from Locations ................. 158 Assigning an Asset .................................... 21 Building Record ..................................... 123 Building Rentable ...................................... 9 CAD Integrator ........................................ 34 Cancel .................................................. 74 Change Person Request Record .................... 92 Change Space Request Record ..................... 82 Chargeback Allocations .............................. 15 Closing Out Move Line Items .................................. 160 Common Elements.................................... 68 Contact Role......................................... 163 Copy .................................................... 74 Core Building Services ................................ 9 Create Draft ........................................... 74 Creating Associations to the space ........................ 36 Building record ...................................... 6 Move Line Item ................................... 149 Move Project ..................................... 162 Move Request Record ........................... 156 Space Audit Master Record....................... 40 Space class current classification ............... 11 Space Utilization Record ......................... 52 Design Change Requests Sub-Tab ................ 135 Exterior Gross .......................................... 9 Exterior Wall ........................................... 9 Find Space ............................................. 98 Finding a Graphic ................................... 152 Floor Record ........................................... 26 Form Tabs .............................................. 69 Functional Role Entitlement ...................... 126 Gantt Scheduler .................................... 143 Gantt Scheduler Display .........167, 168, 170, 172 Graphics section ...................................... 12 Graphics Section ...................................... 34 Gross Area .............................................. 9 Gross Measured Area .................................. 9 Human Resource Request ........................... 88 IFMA/BOMA Standard ................................. 7 © Copyright IBM Corporation 2011. Interior Gross .......................................... 9 Interior Parking ........................................ 9 Locate Space .......................................... 98 Location Cost Index ................................ 124 Location Records ...................................... 6 Manage Moves ..................... 130, 131, 142, 161 Managing Space ....................................... 22 Move Cost Estimates ................... 120, 122, 125 Move Designer Tab ........................... 131, 148 Move Items .......................................... 135 Move Line Item (MLI) ................... 99, 133, 135 Move Line Item Record ............................ 100 Move Management Process ......................... 65 Move Planner ........................................ 163 Move Planning ......................................... 65 Move Planning Process ............................ 119 Move Policy .............................. 120, 121, 123 Move Project Planner Tab .................. 142, 161 Move Project Tasks Schedule .................... 165 Move Projects Schedule ........................... 165 Move Services Request .................... 65, 67, 75 Move Services Request Record ..................... 75 Need Space Request Record ........................ 84 New Hire Request Record ........................... 88 Plan Moves ............................... 130, 131, 148 Projects Sub-Tab ................................... 134 Prorations .............................................. 39 Rentable Area .......................................... 9 Request Form ......................................... 68 Requests Sub-Tab .................................. 134 Return Space Request Record ...................... 87 Save ..................................................... 74 Save & Close .......................................... 74 Service Management Process ....................... 64 Service Request Creating ............................................. 67 Setting Up Entitlement ....................................... 128 Functional Role .................................. 127 Move Policy & Cost Estimates ................. 126 Person with a Functional Role ................ 130 SFP Scenarios Sub-Tab............................. 135 Space Audit system workflow ........................... 43 Space Allocation ............................... 3, 5, 14 Space Association ................................. 3, 35 Space Audit .................................4, 5, 36, 40 Space Audit (Detail) ................................. 45 Space Audit Allocation History ..................... 50 Space Audit Process ............................. 37, 38 Space Class Current .................................. 10 Space Class Designed ................................ 10 Space Class Planned ................................. 10 Space Class Types .................................... 10 Space Classification ................................... 7 Space Classification Standards .............. 8, 9, 39 173 Space Level Allocation............................... 14 Space Level Allocation Record ..................... 16 Space Management Process .......................... 3 Space Manager ........................................ 22 Space Record .......................................... 15 Space Services Request .............................. 82 Space Setup ............................................ 5 Space Use Agreement ................... 4, 18, 30, 57 Space Use Agreement (SUA) ........................ 54 Space Utilization ................................. 4, 52 © Copyright IBM Corporation 2011. SUA...................................................... 54 Submit .................................................. 74 Terminate Person Request Record ................ 95 Usable Area............................................. 9 Vertical Penetration .................................. 9 Viewing Space Audit (Detail) Record ..................... 45 Space Audit Allocation History Record ........ 50 Workpoint............................................ 151 Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information about the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. 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