cheat sheet analyze your event reports like a pro Data is crucial to analyzing your successes and recognizing your failures at each event you organize. All in all, it’s the stuff that helps you create a better event experience for your attendees, as well as increase your event ROI. But if you’re collecting all this data, you need to make sure you’re reading it in the right way and often enough to get the most out of it. You could be using the best reporting software, but if you’re not taking the time to customize your data experience to you own unique needs and goals, then it could end up hurting your organization in the long run. Work smarter, not harder when it comes to analyzing your event data! Three things to keep in mind when analyzing your event data are to: make it easy to look at the big picture, create a schedule to share with stakeholders and benchmark your data year after year. Make it easy to examine the big picture: More often than not, you and your staff just need to look at the big picture to make sure everything is on track throughout the event lifecycle. Selecting an event software that not only tracks important data, but also displays it in an easy to use, customizable homepage or dashboard is definitely something to consider. reporting submission should be: 1. Functional 2. Scheduled 3. Benchmarked Page 1 of 3 Maybe you just need to keep an eye on your raw budget numbers or the number of attendees registering on a regular basis – either way, by having these numbers front and center whenever you access your reports will help your day to day operations run much smoother. Set a schedule to share with your stakeholders: From conference directors to marketing managers, to hospitality directors and even caterers, many different people behind the scenes need to stay abreast of the latest data from your event. Instead of worrying about who has access to what, automatically send the latest reports via email to all your stakeholders on a regular basis. Whether stakeholders want it monthly, weekly or daily, reports can be sent right to their email inbox however often they need it. Sending regular reports to your stakeholders also gives you the opportunity to customize what data is sent whom; that way no one has to dig through information to get exactly what they need. Benchmark data year after year: Analyzing current data is always helpful, but in order to truly create better events and to meet your goals, set up reports that compare data to previous years’ data. With so much information to pour over, it’s important to talk to your stakeholders to figure out what your definitive goals are and how exactly you want to improve your event ROI. That way, when it comes to pulling older data to compare to your current event, you’ll know exactly what you’re looking for and have a better idea of when you want to accomplish your goals. remember to: 1. Make it easy to examine the big picture 2. Set a schedule to share with your stakeholders 3. Benchmark data year after year cheat sheet - analyze your event reports like a pro - 2016 cheat sheet The efficiency of reporting is defined by how easy users can find the information they need when they need it. etouches’ reporting capabilities include options to structure and share your reports to make it easy for your team to manage any event-related data quickly and efficiently. 1. structure your reports To quickly and efficiently get the information you need from your reports, you need to structure them with views and filters. Hover over the registration module and select “registrant list” from the menu Click on the gear icon next to the view dropdown box and click on “add new view” Name your new view, select the fields you want to appear in the registrant list when this view is selected and click on “save & exit” Click on the gear icon next to the filter dropdown box and click on “add new filter” Name your new filter, define which filters you want to apply to the registrant list when this filter is selected and click on “save & exit” Save time! Share your views and filters with your team by checking the box making it visible for all the users in your account. 2. find everything you need in one place Using the summary report allows you to quickly get an overview of your event’s performance and gives you easy access to any specific report you might need. Hover over the registration module and select “summary report” from the menu Click on the “apply filters” button at the top of the page if you need to filter data according to the category or the payment status Clicking on any line of the summary report will lead you to the registrant list already pre-filtered according to which line you clicked on Click on the “add custom stats” button to add links to any custom report you need, by copying the link from the custom report and pasting it in the “link to URL” field You can even export your summary report as an Excel file or PDF at any time. This allows you to save previous versions and measure progress from one week to another. 3. schedule your reports Need to send monthly or weekly updates on your event performance? In a few clicks you will be able to schedule specific reports to be sent to yourself, your team or your client whenever your need. Hover over the registration module and select “reports & functions” from the menu At the bottom of the page, click on “add report” Name your report and select the fields and filters needed to display the requested data At the bottom, in the “email settings” section, define how often you want this report to be sent via email Finally, define the email addresses of the receivers, the message you want to add and the format of the report to be attached To only send latest registrations or changes made since the last report was sent, define the frequency of the emails according the “standard report filter” section. cheat sheet - analyze your event reports like a pro - 2016 Page 2 of 3 cheat sheet We know the importance of having a reliable reporting tool to see how your event is performing and to share key figures with stakeholders. Our reporting features are fully configurable and include the ability to run cross-event reports to easily benchmark events. 4. share your reports Create fully configurable reports and share them with your team in no time by using a real time link. Hover over the registration module and select “reports & functions” Go to the custom reports section to create or edit reports In the direct link section, enable the direct link to your report and password protect it if needed Select the format of the report that people will easily access by clicking on the link Save time! Custom reports set-up is automatically copied when duplicating an event. 5. make sure your attendee list is accurate By using our “duplicate report” feature, you make sure that your statistics are accurate and do not include duplicates. This results in a lower number of attendees than expected. Hover over the registration module and select “reports & functions” Go to the reports section, select “duplicate report” and set up the filter to make sure you only display confirmed registrations Click on one attendee to see all registrations made under his or her name Click on the edit icon of each registration to update or cancel unused registrations Prevent duplicate registrations based on first name, last name and email address by checking the corresponding box under the “advanced settings” tab. 6. benchmarking events Comparing registrations & revenue between the current and a previous event can be very useful. It allows you to see if everything is going great or if you need to increase your marketing efforts to get more people to register. Hover over “events” in the sidebar and select “cross-event reports” and then select “event comparison” Select the events you want to compare; you can select as many events as you want The graph is generated immediately; you can now easily switch from revenue to attendees to effectively compare events Hovering over graph lines will show the exact figures allowing precise analysis. Page 3 of 3 Discover more during a free trial cheat sheet - analyze your event reports like a pro - 2016
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