INFORMATION Zurich, 17 March 2015 Kuoni Group's 2014 net result on previous year’s level – Dividend unchanged – Implementation of new strategic direction progressing as planned Highlights of the 2014 financial year Stable turnover of CHF 5 508 million compared to prior year in organic terms, despite, a challenging business environment (2013: CHF 5 669 million) Solid operating earnings: EBITA CHF 122.2 million (20131: CHF 150.1 million). EBIT CHF 85.7 million (20131: CHF 112.9 million) Net result of CHF 67.4 million similar to prior year’s level (2013: CHF 69.2 million) FIT (new: GTD) reported strong organic turnover growth of 8.8% and exceeded 13 million worldwide hotel room nights booked for the first time Visa services provider VFS Global posted organic turnover growth of 13.9% and a 30.6% increase in EBIT Unchanged dividend of CHF 7.50 per share proposed (distribution against reserves from capital contributions) Key figures CHF million Turnover Gross profit Gross profit margin (%) Operating earnings before amortisation (EBITA) EBITA margin (%) Operating earnings (EBIT) EBIT margin (%) Net result Free cash flow 2014 5 508.5 1 025.1 18.6 2013 adjusted1 5 668.9 1 105.5 19.5 5 668.9 1 105.5 19.5 122.2 150.1 191.4 2.2 85.7 1.6 67.4 33.2 2.6 112.9 2.0 36.7 124.6 3.4 154.2 2.7 69.2 124.6 1 excluding the effect of Swiss pension plan changes and a curtailment of CHF 41.3 million in total 2013 Change in %2 -2.8 -7.3 -18.6 -24.1 83.7 -73.4 2 2013 adjusted vs 2014 Peter Meier, CEO of Kuoni Group, made the following comments: "The implementation of the new strategic direction announced in 2015 is going according to plan. Kuoni Group is now concentrating on its core business as a service provider to the global travel industry and governments, as well as on strategic initiatives designed to accelerate growth and increase profitability. Kuoni Group has therefore decided to sell its tour operating activities. Despite the challenging business environment, turnover in financial year 2014 was stable compared to prior year in organic terms. Two of our core activities – Global Travel Distribution (GTD), formerly FIT, and VFS Global – posted positive organic growth, especially in Asian source markets. Net result was similar to 2013." Current trading 2015 With the introduction of the new group structure (see communication of 14 January 2015), the trading update is now reported through three divisions: Global Travel Distribution (GTD), Global Travel Services (GTS) and VFS Global. As at 8 March 2015, percentage changes in booking levels and turnover for the year to date compared with the equivalent prior-year period were as follows in Swiss franc (CHF) and local currency (LC) terms: CHF LC Global Travel Distribution (GTD), +11% +20% (formerly FIT) Global Travel Services (GTS), (formerly Group Travel, Destination Management Specialists) -14% VFS Global Number of applications processed -9% +10% Discontinued operations: Outbound Units -14% -9% Medium-term outlook to 2017 Owing to Kuoni's international activities and foreign subsidiaries, the removal of the minimum Swiss franc exchange rate against the euro on 15 January 2015 is likely to have a significant negative impact on the Group's consolidated accounts, which are presented in Swiss francs. For the years from 2015 to 2017, Kuoni Group aims to achieve annual growth (CAGR) significantly higher than the 3.8% industry growth rate forecast by the UN World Tourism Organisation (UNWTO). The basis for measurement is the new structure with the core activities of Divisions GTD, GTS and VFS Global in 2014, but exchange rates as at end-January 2015. The following targets have been set for 2017: Kuoni Group (new structure) Turnover CHF million EBIT margin2 Free cash flow as % of turnover 2014 reported 3 436 2.3% 2014 currency adjusted basis1 2 970 1.9%3 2017 ≥5% p.a. ≥3.0% n/a4 n/a4 ≥2.5% 1 Exchange rates at end-January 2015 2 corresponds to EBITA margin: 3.2% (2014 reported), 2.8% (2014 currency adjusted basis), ≥3.6% 2017 3 adjusted by sale of no longer needed property “Geroldstrasse” with the amount of CHF 10.1 million 4 Free cash flow not available in new structure Analysts' and media conferences on the annual results / online 2014 Annual Report The following conferences will be held for analysts and journalists today. Analysts 9.00 a.m. CET (in English), incl. audio webcast at kuoni.com Media 11.00 a.m. CET (in German). Venue: Metropol, Grosser Saal, Fraumünsterstrasse 12, Zurich Peter Meier, CEO, and Thomas Peyer, CFO of Kuoni Group, will be presenting the 2014 annual results. All information and the investor presentations are available for download today from 7 a.m. CET at kuoni.com. The complete 2014 Annual Report is available online immediately in German and English at: 2014.kuoni-report.com 2 Kuoni Group figures Reporting in accordance with old 2014 segment structure Kuoni Group generated turnover of CHF 5 508 million in the 2014 financial year (2013: CHF 5 669 million). Organic growth came to -0.1%. The segments FIT and VFS Global recorded positive organic growth of 8.8% and 13.9% respectively. The net effect of acquisitions/divestments came to -1.0% owing to the exit from loss-making European tour operating activities in 2013. Currency influences on the presentation currency came to -1.7%. Gross profit came to CHF 1 025 million (2013: CHF 1 106 million). The gross profit margin came to 18.6% (2013: 19.5%). The reduction in gross profit can be attributed primarily to the performance of Outbound Nordic, Group Travel and Destination Management Specialists. On the other hand VFS Global achieved a significant increase in gross profit. Operating earnings before amortisation (EBITA) came to CHF 122.2 million (2013 adjusted1: CHF 150.1 million). Operating earnings (EBIT) stood at CHF 85.7 million (2013 adjusted1: CHF 112.9 million). Net result came close to the previous year's at CHF 67.4 million (2013: CHF 69.2 million, 2013 adjusted1: CHF 36.7 million) and includes almost CHF 2 million of costs already incurred for the announced sale of tour operating activities. The costs of CHF 47.6 million in 2013 relating to the withdrawal from loss-making European tour operating activities mainly affected the financial result in 2013. Cash flow from operating activities came to CHF 64.0 million (2013: CHF 160.4 million). Free cash flow stood at CHF 33.2 million (2013: CHF 124.6 million). This decline was due mainly to lower operating earnings (EBIT), as well as swings in Net Working Capital. Kuoni Group's equity at 31 December 2014 came to CHF 779 million (31.12.2013: CHF 779 million). The equity ratio was practically unchanged at 32.2% (31.12.2013: 32.6%). As at 31 December 2014, Kuoni Group had a total of 11 934 employees (FTE) (2013: 11 478 FTE). While headcount was reduced in most units, it rose in the two growth areas FIT and VFS Global. Distribution proposed to the General Meeting of Shareholders The Board of Directors, based on its current dividend policy, proposes to shareholders to distribute 40-45% of the net result attributable to shareholders. Accordingly, the Board of Directors is asking the Annual General Meeting of 20 April 2015 to approve an unchanged distribution of CHF 1.50 per registered share A and CHF 7.50 per registered share B. This corresponds to a distribution ratio of 43.7%. The dividend would take the form of a withholding tax-free distribution against reserves from capital contributions. The ex-dividend date is 22 April 2015. The value date for the distribution is 24 April 2015. 1 excluding the effect of Swiss pension plan changes and a curtailment of CHF 41.3 million in total 3 Kuoni Group figures Income statement CHF million 2014 Turnover Direct costs Gross profit Personnel expense Marketing and advertising expense Other operating expense Share in result from joint ventures Depreciation Operating earnings before amortisation (EBITA) Amortisation Operating earnings (EBIT) 2013 Change in % 5 508.5 5 668.9 -2.8 -4 483.4 -4 563.4 1.8 1 025.1 1 105.5 -7.3 -557.4 -548.5 -1.6 -59.8 -64.4 7.1 -234.7 -250.1 6.2 -2.0 -2.7 25.9 -49.0 -48.4 -1.2 122.2 191.4 -36.2 -36.5 -37.2 1.9 85.7 154.2 -44.4 Financial income 12.0 6.2 93.5 Financial expense -7.5 -58.2 87.1 Result before taxes 90.2 102.1 -11.7 -22.8 -32.9 30.7 67.4 69.2 -2.6 1.0 1.1 66.4 68.1 Basic earnings per registered share A in CHF 3.44 3.55 Diluted earnings per registered share A in CHF 3.44 3.55 Basic earnings per registered share B in CHF 17.20 17.77 Diluted earnings per registered share B in CHF 17.20 17.77 Income taxes Net result Of which: Attributable to non-controlling interests Attributable to shareholders of Kuoni Travel Holding Ltd 4 Breakdown of turnover (as per new structure from 2015) CHF million 2014 2013 Change in % Global Travel Distribution (GTD) Global Travel Services (GTS) VFS Global 1 933 1 238 271 1 802 1 360 244 7.3 -9.0 11.1 Outbound Units 2 187 2 396 -8.7 Turnover elimination1 Kuoni Group -121 5 508 -133 5 669 -2.8 2014 2013 Change in % 873 1 933 943 1 802 -7.4 7.3 844 1 343 1 343 982 1 414 1 355 59 417 244 -133 5 669 -14.1 -5.0 -0.9 Breakdown of turnover (as per old 2014 structure) CHF million Global Travel Services Group Travel FIT (Fully Independent Traveller) Outbound & Specialists Outbound Nordic Outbound Europe/Asia remaining activities sold/closed activities Destination Management Specialists VFS Global Turnover elimination Kuoni Group 365 271 -121 5 508 1 elimination according to the 2014 segment reporting 5 -12.5 11.1 -2.8 Breakdown of EBITA (as per new structure from 2015) CHF million 2014 Global Travel Distribution (GTD) Global Travel Services (GTS) Acquisition and integration cost VFS Global Outbound Units Corporate Kuoni Group 2013 63.2 4.8 2013 adjusted1 73.0 29.6 74.5 33.2 Change in %2 -13.4 -83.8 0.0 52.5 -4.7 40.2 -4.7 40.2 30.6 12.9 43.4 71.9 -70.3 -11.2 122.2 -31.4 150.1 -23.7 191.4 64.3 -18.6 2014 2013 adjusted1 2013 Change in %2 16.9 63.2 0.0 23.2 73.0 -4.7 26.8 74.5 -4.7 -27.2 -13.4 -7.6 20.5 20.5 37.8 5.6 8.6 -3.0 6.4 40.2 -31.4 150.1 37.8 34.1 37.1 -3.0 6.4 40.2 -23.7 191.4 Breakdown of EBITA (as per old 2014 structure) CHF million Global Travel Services Group Travel FIT (Fully Independent Traveller) Acquisition and integration cost Outbound & Specialists Outbound Nordic Outbound Europe/Asia remaining activities sold/closed activities Destination Management Specialists VFS Global Corporate Kuoni Group -12.1 52.5 -11.2 122.2 1 excluding the effect of Swiss pension plan changes and a curtailment of CHF 41.3 million in total 2 2013 adjusted vs 2014 6 266.1 138.4 30.6 64.3 -18.6 Breakdown of EBIT (as per new structure from 2015) CHF million 2014 2013 adjusted1 2013 Change in %2 Global Travel Distribution (GTD) 42.0 51.5 53.0 -18.4 Global Travel Services (GTS) -3.4 21.2 24.8 Acquisition and integration cost VFS Global Outbound Units 0.0 -4.7 -4.7 52.5 40.2 40.2 30.6 5.8 36.1 64.6 -83.9 Corporate -11.2 -31.4 -23.7 64.3 Kuoni Group 85.7 112.9 154.2 -24.1 2014 2013 adjusted1 2013 Change in %2 Group Travel 12.4 18.7 22.3 -33.7 FIT (Fully Independent Traveller) 42.0 51.5 53.0 -18.4 0.0 -4.7 -4.7 Outbound Nordic -8.5 36.8 36.8 Outbound Europe/Asia 14.3 -0.7 27.8 remaining activities 14.3 2.4 30.9 0.0 -3.1 -3.1 Breakdown of EBIT (as per old 2014 structure) CHF million Global Travel Services Acquisition and integration cost Outbound & Specialists sold/closed activities Destination Management Specialists 495.8 -15.8 2.5 2.5 VFS Global 52.5 40.2 40.2 30.6 Corporate -11.2 -31.4 -23.7 64.3 Kuoni Group 85.7 112.9 154.2 -24.1 1 excluding the effect of Swiss pension plan changes and a curtailment of CHF 41.3 million in total 2 2013 adjusted vs 2014 7 Turnover Outbound Units CHF million Outbound Nordic Switzerland United Kingdom Benelux Specialists India Hong Kong/China 2014 2013 844.1 982.2 679.1 409.8 37.1 138.5 78.8 722.9 402.1 39.3 125.0 65.9 2014 2013 125.9 188.2 150.5 77.9 7.9 24.9 12.4 156.7 74.4 8.3 22.1 10.4 Gross profit Outbound Units CHF million Outbound Nordic Switzerland United Kingdom Benelux Specialists India Hong Kong/China Operating earnings before amortisation (EBITA) Outbound Units CHF million 2014 Outbound Nordic Switzerland United Kingdom Benelux Specialists India Hong Kong/China -7.6 2013 adjusted1 37.8 12.2 9.0 0.7 -2.0 2.9 8.3 8.0 1.6 -8.8 2.2 1 excluding the effect of Swiss pension plan changes and a curtailment of CHF 41.3 million in total 8 Operating segments Reporting in accordance with old 2014 segment structure Group Travel (new part of Global Travel Services, GTS) Turnover came to CHF 873 million (2013: CHF 943 million). The organic decline of -6.5% can be attributed primarily to lower demand in the Japanese market following the increase of the consumer tax and the devaluation of the yen. Meanwhile, the booking trend in Taiwan, South Korea, India and Hong Kong was positive. The competitive environment temporarily became tougher owing to reduced demand in key Asian markets. A lower gross profit margin had to be accepted as the price of maintaining a leading position in the most important markets. Operating earnings before amortisation (EBITA) came to CHF 16.9 million (20131: CHF 23.2 million). Operating earnings (EBIT) stood at CHF 12.4 million (20131: CHF 18.7 million). The number of room nights booked fell by 3.0% to 3.1 million. FIT (Fully Independent traveller, new Global Travel Distribution, GTD) The FIT business area increased turnover to CHF 1 933 million (2013: CHF 1 802 million). Organic turnover growth came to 8.8%. More than 13 million room nights in hotels were booked in a single financial year for the first time. Source markets in Asia/Pacific, the Middle East, Central Europe and Africa contributed most to the increase. In Asia (excluding Japan) there was organic growth of 13%. Operating earnings were affected by the cost of updating e-commerce platforms and by higher staffing costs resulting from the growth strategy. Operating earnings before amortisation (EBITA) came to CHF 63.2 million (20131: CHF 73.0 million). Operating earnings (EBIT) stood at CHF 42.0 million (20131: CHF 51.5 million). Outbound Nordic Outbound Nordic was heavily affected by the challenging market environment. Demand was reduced as a result of geopolitical events (political unrest in Egypt and Thailand), negative currency influences and very good spring and summer weather in Scandinavia. Excess flight capacity significantly lowered the level of achievable prices and margins. Outbound Nordic reported turnover of CHF 844 million (2013: CHF 982 million). Earnings before amortisation (EBITA) fell to CHF -7.6 million (2013: CHF 37.8 million). EBIT went down to CHF -8.5 million (2013: CHF 36.8 million). 1 excluding the effect of Swiss pension plan changes and a curtailment of CHF 41.3 million in total 9 Outbound Europe/Asia Tour operating activities saw operating earnings (EBIT) go up again namely thanks to business in the important summer quarter. In the Swiss market in particular, rainy summer weather helped to boost demand and earnings. Despite travel warnings for important destinations in Kenya and Thailand, the UK market generated higher earnings. Activities in India and Hong Kong/China also achieved better results. Turnover for 2014 stood at CHF 1 343 million (2013: CHF 1 414 million). Earnings before amortisation (EBITA) improved significantly to CHF 20.5 million (2013 1: CHF 5.6 million). Operating earnings (EBIT) stood at CHF 14.3 million (2013 1: CHF -0.7 million). Destination Management Specialists (new part of Global Travel Services, GTS) There was a mixed performance from the Destination Management Specialists, which are active in various regions. Geopolitical events had a very negative impact on results. Specifically in Kenya and Thailand temporary travel warnings prompted by political conflicts led to falling demand. The United Arab Emirates and South Africa were affected by the lower number of tourists from Russia and the Ukraine, and suffered as a result from increased pressure on prices. Meanwhile, demand for travel to India went up owing to the cheaper rupee. Turnover at the Destination Management Specialists unit fell to CHF 365 million (2013: CHF 417 million). Earnings before amortisation (EBITA) came to CHF -12.1 million (2013: CHF 6.4 million). EBIT stood at CHF -15.8 million (2013: CHF 2.5 million). VFS Global The world’s leading visa services provider continued to perform very well, achieving higher turnover and operating earnings. Turnover rose by 11.1% to CHF 271 million (2013: CHF 244 million). The increase can be attributed to growth in regions with higher visa fees, and to the introduction of the first front office services (FOS). FOS offer governments and authorities in-country public citizen services. The first services were launched in Asia, Africa and Europe. EBITA and EBIT increased to CHF 52.5 million (2013: CHF 40.2 million), a rise of 30.6%. In 2014, 18.2 million applications were processed and almost 6 million biometric data sets were recorded. Activities in the Ukraine and Russia in particular declined significantly, but this was offset by the increase in applications from Asia. At the end of 2014, VFS Global was operating 1 486 application centres in 120 countries for 45 governments. A total of 54 application centres in 26 countries were opened as part of the joint venture to serve the Kingdom of Saudi Arabia. 1 excluding the effect of Swiss pension plan changes and a curtailment of CHF 41.3 million in total 10 Property sale (information from 21 August 2014) In consequence to a better use of office capacity and the aim to exploit synergies at Kuoni's head office in Zurich, the business activities of the specialist Swiss tour operators were moved from the "Geroldstrasse" building to the "Neue Hard" building. Kuoni Group then sold the "Geroldstrasse" building, which it no longer needed, on 30.6.2014. This sale added CHF 10.1 million to operating earnings (EBIT). This information on the 2014 financial year is also available in the original German. The German version shall prevail. Agenda 2015 Kuoni Group will report on its business performance as follows: Capital Market Day Half-year report Nine-month business update 11 June 2015 21 August 2015 5 November 2015 The General Meeting of Shareholders will be held in Zurich on 20 April 2015. Information about the General Meeting of Shareholders on 20 April 2015 Ray Webster, Member of the Board of Directors of Kuoni Travel Holding Ltd. since 2006, has decided not to stand for another term of office. He will leave the Board of Directors at the Annual General Meeting of Shareholders on 20 April 2015. The Board of Directors is proposing that the AGM elects Selina Neri to the Board. Selina Neri is an Italian citizen who has worked in the ICT industry for more than 22 years, most recently as Chief Executive Officer of online luxury fashion retailer Dadu Luxe based in Dubai. Selina Neri is, among other things, an expert in digital business transformation and e-commerce. She has an MBA from Clemson Business School, South Carolina, USA and a degree in economics from the University of Parma, Italy. Selina Neri's detailed CV can be found at: http://www.kuoni.com/corporate-governance/annual-general-meeting/20151 All the other Members of the Board of Directors are standing for a further term of office. 11 The following agenda items are being put before the General Meeting of 20 April 2015 for voting: 1. Approval of the 2014 business review, financial statements and consolidated financial statements; acknowledgement of the auditors‘ report. 2. Appropriation of the 2014 balance sheet result, distribution 2.1 Appropriation of the 2014 balance sheet result 2.2 Distribution against statutory reserves from capital contributions 3. Discharge of the members of the Board of Directors and the Group Executive Board 4. Elections 4.1 Election of the Board of Directors 4.1.1 Re-election of Heinz Karrer 4.1.2 Re-election of Jae Hyun (Jay) Lee 4.1.3 Re-election of John Lindquist 4.1.4 Re-election of Adrianus (Adriaan) Nühn 4.1.5 Re-election of David J. Schnell 4.1.6 Re-election of Annette Schömmel 4.1.7 Election of Selina Neri 4.2 Re-election of Heinz Karrer as Chairman of the Board of Directors 4.3 Election of the Members to the Compensation Committee 4.3.1 Re-election of Jae Hyun (Jay) Lee 4.3.2 Re-election of Adrianus (Adriaan) Nühn 4.3.3 Re-election of Annette Schömmel 4.4 Re-election of REBER Rechtsanwälte, Zurich, as independent proxy 4.5 Re-election of KPMG AG, Zurich, as auditors 5. Amendment of the Articles of Incorporation New article on Principles of Compensation, Performance-related Compensation as well as Participation and Option Plans 6. Compensation 6.1 Consultative vote on the 2014 Compensation Report 6.2 Approval of a maximum total amount for the compensation of the Board of Directors for the period until the next Annual General Meeting 6.3 Approval of a maximum total amount for the compensation of the Executive Board for the financial year 2016 7. Any other business The official, complete and legally relevant invitation to the 89th Annual General Meeting of Kuoni Travel Holding Ltd for the business year 2014 including all agenda items, proposals as well as the explanations by the Board of Directors will be sent either by mail or electronically via the Sherpany online platform to all shareholders who are registered in the Company's share register, and will be published on March 27, 2015 in the Swiss Official Gazette of Commerce. The present announcement does not constitute an invitation to the annual general meeting of shareholders 2015. 12 About Kuoni Group Kuoni Group (Zurich Stock Exchange SIX: KUNN) is a leading service provider to the global travel industry and governments with leading positions in its areas of activity and sustainable growth prospects, with a strong focus on Asia. Kuoni Group generated turnover of CHF 5.5 billion in the 2014 financial year and employed 11 934 people (FTE) at the end of 2014. Kuoni Group focuses on three core activities: Global Travel Distribution (GTD, previously FIT) is an industry pioneer and a highly experienced, leading global B2B wholesaler and provider of hotel accommodation and land services. It sells approximately 38 000 room nights per day online. Around 43% of its turnover is sourced from fast-growing Asia/Pacific, the Middle East and Africa markets. Global Travel Services (GTS; comprised of Group Travel Experts and Destination Management Specialists, [DMS]) sources and coordinates destination services - from accommodation, transportation, tours and activities, to venues and event management. GTS is the number one player in the growing group travel market and handles 50 000 leisure tours per year. GTS generates 60% of its turnover from Asia/Pacific source markets. VFS Global, the industry pioneer and world’s leading visa services provider, works for 45 governments, operates 1 486 application centres in 120 countries and holds an estimated 50% market share of the global outsourced applications market. It generates almost 70% of its turnover from applicants from the Asia/Pacific region. FURTHER INFORMATION MEDIA ANALYSTS AND INVESTO RS PETER BRUN LAURENCE BIENZ Chief Communications Officer Head of Investor Relations Kuoni Travel Holding Ltd Kuoni Travel Holding Ltd Neue Hard 7 Neue Hard 7 CH-8010 Zurich CH-8010 Zurich P P +41 (0)44 277 45 29 +41 (0)44 277 48 28 M +41 (0)76 370 24 24 [email protected] [email protected] 13 Disclaimer This communication contains statements that constitute “forward-looking statements” including, but not limited to, those using the words “believes”, “assumes”, “expects” or formulations of a similar kind. In this communication, such forward-looking statements include, without limitation, statements relating to our financial condition, results of operations and business and certain of our strategic plans and objectives. Such forward-looking statements are made on the basis of assumptions and expectations that we believe to be reasonable at this time, but may prove to be erroneous. Because these forwardlooking statements are subject to risks and uncertainties, actual future results, the financial condition, the development or performance of Kuoni Travel Holding and/or its affiliates (referred to as “Kuoni”) may differ materially from those expressed in or implied by the statements. Many of these risks and uncertainties relate to factors which are beyond Kuoni's ability to control or estimate precisely, such as future market conditions, currency fluctuations, the behaviour of other market participants, the actions of governmental regulators and other risk factors detailed in Kuoni’s past and future filings and reports, including press releases, reports and other information posted on Kuoni’s websites or in other form. Readers are cautioned not to put undue reliance on forward-looking statements which speak only of the date of this communication. Kuoni disclaims any intention or obligation to update and revise any forward-looking statements, whether as a result of new information, future events or otherwise. It should be noted that past performance is not a guide to future performance. Please also note that interim results are not necessarily indicative of the full-year results. Persons requiring advice should consult an independent adviser. This communication does not constitute an offer or an invitation for the sale or purchase of securities in any jurisdiction. 14
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