Document name: Corporate and Local Induction Policy Document type: HR / Workforce Development What does this policy replace? Replaces previous Trust Induction Policy Staff group to whom it applies: All staff within the Trust Agency staff Distribution: The whole of the Trust How to access: Intranet Issue date: October 2014 Document version: 4 Next review: October 2016 Approved by: Approvals EMT Developed by: Deputy Director Human Resources and Workforce Development Director leads: Director of Human Resources and Workforce Development Contact for advice: Deputy Director Human Resources and Workforce Development V01.10.14 CONTENTS 1. Introduction 4 2. Purpose and Scope 5 3. Definitions 3.1 Corporate Induction 3.2 Local Induction 3.3 Employees 3.4 Temporary Staff 3.5 Fixed Term Employees 3.6 Significant Role Change 6 6 6 7 7 7 8 4. Duties 4.1 Trust Board 4.2 Executive Management Team (EMT) 4.3 Directors 4.4 Director of Human Resources and Workforce Development 4.5 Deputy Director of Human Resources and Workforce Development 4.6 Human Resources – Medical Staffing 4.7 Workforce Information 4.8 Postgraduate Administrator (Calderdale/Kirklees and Wakefield BDUs) and Medical Education Facilitator (Barnsley BDU) 4.9 Finance 4.10 Bank Service Manager 4.11 Managers 4.12 Employees and Temporary Staff 8 8 8 8 8 9 9 9 9 10 10 10 11 5. Principles 11 6. Induction Procedures 6.1 Corporate and Local Induction for New Permanent and Fixed Term Employees (except Bank Staff) 6.2 Corporate and Local Induction for Bank Staff 6.3 Local Induction for Temporary Staff 6.4 Local Induction for Existing Employees Undertaking a Significant Role Changes 6.5 Local Induction for Doctors in Training 12 12 7. Development Process 19 8. Dissemination and Implementation Arrangements 19 9. Process for Monitoring Compliance and Effectiveness 20 10. Review and Revision Arrangements 20 11. Associated Documents and References 21 Page 2 V01.10.14 14 15 16 17 12. Page 3 Appendicies 1. Corporate Induction Programme 2a. Local Induction Pack for Employees (Non Medical) 2b. Local Induction Pack for Employees (Medical) 3a. Local Induction Pack for Temporary Staff (Non Medical) 3b. Local Induction Pack for Temporary Staff (Medical) 4. Flowchart for Corporate and Local Induction for New Permanent and Fixed Term Employees (except Bank Staff) 5. Flowchart for Corporate and Local Induction for Bank Staff 6. Flowchart for Local Induction for Temporary Staff 7. Flowchart for Local Induction for Existing Employees Undertaking a Significant Role Change 8. Flowchart for Local Induction for Doctors in Training 9. Equality Impact Assessment 10. Checklist for the Review and Approval of Procedural Document 11. Version Control Sheet V01.10.14 22 24 31 38 44 50 51 52 53 54 55 57 59 CORPORATE AND LOCAL INDUCTION POLICY 1. INTRODUCTION 1.1 The purpose of this policy is to ensure that all new permanent and fixed term staff and employees undertaking a significant role change within the organisation undertake the appropriate corporate and/or local induction programme(s) within stated timescales. This policy also includes medical staff and temporary staff (agency staff) working within the Trust. A full definition of the term temporary staff is included in 3.4 1.2 Corporate and local induction are integral and keys parts of the Trust’s 12-month Values Based Induction process. This policy must therefore be read in conjunction with the Trust’s Values Based Induction Policy to understand how corporate and local induction fit into the overall 12-month induction framework 1.3 Corporate and local induction are essential for reinforcing organisational mission and values and for ensuring that all new starters understand that their behaviour and contribution matters. They are also essential for ensuring that staff are welcomed and integrated into their role as quickly as possible, understand expectations and are safe. This includes signposting to required mandatory training - for which separate training events are provided as described in the Trust’s Mandatory Training Policy. 1.4 The Trust offers rotational training placements to doctors in training. These doctors, depending upon the training scheme, can either remain employees of the host organisation which organises the training scheme or become direct employees of the Trust. Placements typically last 6 months but may extend for up to three years. Regardless of employer, these doctors are not required to undertake corporate induction unless working in the Trust for more than six months. All doctors in training however, are required to undertake local induction and associated mandatory training. Induction arrangements for doctors in training is set out in section 6.5. 1.5 This policy should be read in conjunction with all of SWYPFT’s related employment policies (see section 11). For staff attached to/managed by the Trust in Integrated Service Teams, the policy and procedure should also be read in conjunction with the relevant Service Integration Framework. 1.6 The associated corporate induction programme and Trust local induction packs referred to in this policy are subject to change to meet evolving legislation, statutory and professional standards and good practice. The latest versions are attached to this policy as: Page 4 V01.10.14 Appendix 1: Corporate Induction programme and Welcome Event Appendix 2a: Local induction checklist for non-medical employees Appendix 2b: Local Induction checklist for medical employees 1.7 2. This policy and procedure have been written in accordance with SWYPFT’s Policy for the development, approval and dissemination of policy and procedural documents (Policy on Policies) PURPOSE AND SCOPE 2.1 The Trust has a formal 12 month values based induction process which sets out the mutual expectations between the Trust and new starters. This includes the support which will be provided to new staff and actions which the Trust will take if new staff do not perform or behave in ways which uphold Trust expectations. This is described in detail in the Trust’s Value’s Based Induction Policy. 2.2 Corporate and local induction form just part of the 12 month values based induction process. They are essential components however requiring policy in their own right. This is in response to compliance expectations and the Trust’s legal obligation to take all possible steps to ensure that risk is minimised and that neither individuals nor the organisation are unnecessarily exposed to hazardous situations. 2.3 Corporate and local induction are intended to assist the individual in developing a wider understanding of the Trust and have an important role in consistently communicating the organisation’s vision, values and behavioural expectations. Collectively, corporate and local induction will ensure staff: 2.4 Page 5 Appendix 3a Local induction checklist for non-medical agency staff Appendix 3b Local induction checklist for locum medical staff Feel openly welcomed into SWYPFT and are given the message that they are valued and supported within the organisation. Understand the structure of the Trust and how their service area / department fits into the organisation and the NHS as a whole Understand what the Trust is striving to achieve and how the individual’s role, performance and behaviour contributes to this Receive the required practical information that will enable them to perform well Understand risk management requirements and comply with these Understand relevant policies, procedures and practices in the context of the area in which they will be working Are orientated in effective practices in their local environment Understand mandatory and other key training requirements associated with their role Begin / maintain the process of continuous personal / professional development Failure to comply with this policy and procedure may result in the following risks: V01.10.14 3. Starting a new role is acknowledged as a highly stressful time, no matter how eagerly an employee looks forward to this. Failure to provide timely information, knowledge and skills via a robust induction process may result in staff that are unable or ill prepared to function effectively. This can affect the well-being of the individual, can be an added responsibility for other team members potentially affecting the team, and could lead to events which could expose the organisation to risk of potential human or financial cost. An effective induction is expected to increase the individual’s safety, understanding of their role and to help them understand their contribution. Without this, there is a risk of poor loyalty to the organisation and increased employee turnover. Without a clearly described standardised approach to corporate and local induction, managers and staff may not be aware of their responsibilities meaning induction is not effective or may be incomplete. Without a robust corporate and local induction process, the Trust may fail to comply with legal, contractual and professional requirements including, but not limited to, the requirements of the Care Quality Commission, NHS Litigation Authority and commissioners of Trust services. DEFINITIONS 3.1 Corporate Induction A formal programme providing a general portfolio of information about the Trust with signposting to information essential for new staff to carry out their role successfully. Corporate induction consists of working through online intranet content and subsequent attendance at the corporate ‘Welcome Event’ (appendix 1). Corporate induction is not job role specific. As a minimum content the corporate induction programme will include: 3.2 Mission, Vision, Values and Goals of the Organisation with a focus on organisational values through a set exercise Role of Staff Side Overview of mandatory training and how to book on sessions Useful information about Trust services Attendance at the Trust’s ‘Welcome Event’ Local (Workplace) Induction An induction within the workplace normally conducted by the line manager or person(s) nominated by the line manager using one of the Trust’s local induction packs plus any other local additional materials / approaches specific to the individual’s job role, service area or department. Local Page 6 V01.10.14 induction provides more specific information relevant to the individual’s workplace and job role. As a minimum local induction will include: Orientation to the local area and team Access to the New Starter intranet pages with instructions for booking on to the corporate Welcome Event Access to Trust information systems Access to Trust policies, procedures and other essential information Explanation of Health & Safety, security and emergency policies procedures Explanation of action to be taken in emergency situations Reporting adverse events, incidents, errors and near misses Confidentiality/Data Protection Essential Employment policies Reporting concerns regarding essential standards of quality and safety Identification of mandatory training requirements and making arrangements to attend training Identification of training needs required to meet immediate competence gaps Explanation of additional risk management duties for those with management responsibilities The Trust’s local induction packs can be found in Appendices 2a/2b and 3a/3b (packs for non-medical/medical employees and non medical/medical temporary staff respectively) 3.3 Employees Staff who hold a contract of employment with the Trust, including bank staff and medical staff. In addition this will include both Lay and Non Executive Members. 3.4 Temporary (Agency) Staff Temporary staff are workers supplied by one organisation (i.e. locum/staffing agency) for the temporary use of the Trust. Temporary staff are the employees of the supplying organisation. Temporary staff work in the Trust in a variety of ways. Some may attend on an ad hoc basis to cover one shift, one occasion only, whilst others may return on several occasions or for a longer period of time. 3.5 Fixed Term Employees A person with a time limited contract of employment which is due to end when either a specified date is reached, a specific event does or does not Page 7 V01.10.14 happen or a specific task has been completed. 3.6 4. Significant Role Change A promotion or ‘sideways’ move to a different job or department either on a permanent basis or as a temporary movement which may be to a higher pay band, which involves an increase in responsibilities or a marked change in working practices. DUTIES 4.1 Trust Board 4.2 Executive Management Team (EMT) 4.3 Implementing this policy within their BDU or Quality Academy Directorate ensuring that managers are aware of their responsibilities in relation to the induction of staff. Monitoring induction uptake figures and discussing non completion with managers, where appropriate. Ensuring resource issues and other risks affecting provision or uptake of corporate or local induction in areas for which they are responsible are brought to the attention of EMT Director of Human Resources and Workforce Development Page 8 Approving this policy and ensuring it has been developed in accordance with SWYPFT’s Policy for the Development, Approval and Dissemination of Policy and Procedural Documents Taking appropriate action to address any identified factors affecting corporate or local induction provision or uptake Directors 4.4 The Trust Board is ultimately responsible for ensuring that the organisation provides corporate and local induction programmes and that uptake rates achieve acceptable levels The Trust Board will receive assurance of corporate and local induction uptake through completion reports as part of overall HR performance reports V01.10.14 Ensuring this policy is developed, maintained and controlled in accordance with Trust procedures Ensuring that processes are in place to ensure that employees and temporary staff are inducted into the organisation as appropriate Ensuring all directors are aware of their responsibilities in relation to this policy Providing performance statistics on corporate and local induction uptake to the Trust Board and relevant management groups as appropriate 4.5 Deputy Director of Human Resources and Workforce Development via the Learning and Development department 4.6 Human Resources – Medical Staffing 4.7 Producing corporate and local induction uptake reports alongside mandatory training reports as part of HR performance dashboards Postgraduate Administrator (Calderdale/Kirklees and Wakefield BDUs) and Medical Education Facilitator (Barnsley BDU) Page 9 Providing medical staff (except doctors in training) with the next available date for the Trust’s Welcome Event and ensuring these are booked on as appropriate Ensuring new medical staff (except doctors in training) receive the local induction pack for employees Completing relevant parts of the local induction pack for medical employees and medical temporary staff (Barnsley only) Workforce Information 4.8 Producing and maintaining induction policy and associated procedures Ensuring appropriate L&D contribution to design and delivery of corporate induction in consultation with contributing staff and third party providers Maintaining central booking systems to enable managers and staff to book onto corporate induction Welcome Events Receiving confirmation of completed local induction packs by employees and temporary staff Receiving regular lists from Finance of appointed temporary staff (except doctors in training), using these to identify staff who have not completed local induction Following up managers whose temporary staff (except doctors in training) have not completed local induction within required timescales Maintaining systems using the Electronic Staff Record (ESR) to record completion of corporate and local induction for all employees to enable accurate, up to date induction completion reports to be produced for performance monitoring purposes V01.10.14 Supporting doctors in training to access the new starter information on the Trust’s internet Notifying the Learning and Development department of doctors in training who need to attend the Trust Welcome Event and making necessary arrangements for the individual to attend Following up non-attendance of the Welcome Event with the individuals concerned, bringing repeated non compliance to the attention of the relevant BDU clinical lead Downloading and completing relevant parts of the Trust local induction pack with doctors in training at the beginning of their placement 4.9 Arranging local induction programmes for doctors in training as part of meeting local induction needs Following up non completion of the Trust local induction pack within required timescales, bringing repeated non compliance to the attention of the relevant senior manager Providing and completing relevant parts of the local induction pack for temporary (locum) medical staff (Calderdale, Kirklees and Wakefield only) as required Finance Providing the Learning and Development department with monthly reports listing the deployment of temporary staff across the Trust 4.10 Bank Service Manager Directing the individual to the new starter section on the Trust’s internet pages to access the corporate induction programme Overseeing the booking of mandatory training and a place at the Welcome Event Ensuring arrangements are in place for the individual to attend the Welcome Event Discussing with bank staff member, the need to complete a local induction pack when the individual is requested to work in an area based on the individual’s work history and familiarity with the work area concerned Completing relevant parts of the local induction pack for new bank staff when they are appointed Following up and managing non-attendance of the Trust Welcome Event Conducting 3 monthly audits comparing names of new bank staff with copies of received local induction checklists to identify possible instances of non-compliance of bank staff with this policy 4.11 Managers Page 10 V01.10.14 Implementing and monitoring this policy and procedure ensuring that all employees and temporary staff within their area of responsibility who require induction have received corporate and/or local induction as required Ensuring the individual has access to the new starter intranet pages and for ensuring necessary support is provided for using the computer to access the information Ensuring that the Trust local induction pack and additional specific local induction materials are ready for the member of staff on their fist day, including access to the Trust’s computer system and printer facilities Ensuring that they, or an appropriate experienced member of staff is nominated and available to complete local induction within required timescales 4.12 Employees and Temporary Staff 5. Providing protected time for staff to undertake corporate induction and to complete local induction within required timescales Forwarding copies of induction confirmation forms from completed Trust local induction packs for employees and temporary staff to the Learning and Development department to enable the completion of local induction to be recorded and monitored. Following up and managing non-attendance of the Trust’s Welcome Event Following up and managing non-completion of the Trust local induction pack within required timescales Determining the specific local induction requirements for existing employees undertaking a significant role change, undertaking necessary actions to help the individual to meet local induction needs and maintaining induction records in the individual’s personal file Completing the corporate induction programme, starting online and ending with attendance at the Welcome Event (employees only) Ensuring the attendance register is signed at the Welcome Event Informing the manager and the Learning and Development department in a timely manner if it is not possible to attend the Welcome Event on the planned date (employees only) Actively participating in local induction with the manager / designated person within required timescales Following required instructions, undertaking required reading of essential information and undertaking mandatory and other essential training identified during the local induction process PRINCIPLES 5.1 Induction is mandatory for all new members of staff regardless of whether they are Trust employees or temporary staff. For employees, it is mandatory to undertake corporate and local induction as part of the 12 month values based induction process. For temporary staff, local induction is required as mandatory only and it is not a requirement that such staff complete corporate induction also. For doctors in training, all must complete local induction, but completion of corporate induction is only required if working in the Trust for more than six months. 5.2 In addition to new members of staff, existing members of staff who have had a significant role change, may require local induction - for example if they have changed departments or roles or have acquired additional management responsibilities. Managers should discuss local induction requirements with those concerned using the Trust local induction pack as a guide. It is not a requirement that existing employees changing departments or roles should complete corporate induction. 5.3 Corporate induction begins the day the new starter commences work. Page 11 V01.10.14 Employees are supported by their manager to work through an online set of instructions and information (appendix 1). These provide a step by step approach to viewing key information including the Trust’s mission and values, what services the Trust offers, Staff Side, mandatory training and the Welcome Event. The Welcome Event is dedicated to exploring the Trust’s mission and values in further detail. It is held bi-monthly at venues across West and South Yorkshire and must be attended within the first 10 weeks. Staff must return to the workplace following attendance at the event unless annual leave or time owing/in lieu etc. has been negotiated with the line manager. 6. 5.4 All staff must receive a suitable local induction. This will include an appropriate period of orientation to the new department or role and completion of an appropriate Trust induction pack. Local induction packs must be completed within four weeks of the start date. Local induction packs may be supplemented locally by the manager with any additional arrangements or information applicable to the role and local area. Different Trust induction packs are required for employees and temporary staff (see appendices 2a/2b and 3a/3b - packs for non-medical/medical employees and non-medical/medical temporary staff respectively) 5.5 In all instances, the mandatory training requirements of the individual should be identified as part of local induction. Regular mandatory training days are provided for new starters in different locations across the Trust. New staff should book onto these and/or individual mandatory training sessions for specific subjects as required as early as possible (refer to the Trust’s Mandatory Training Policy for training subject list and online Learning and Development brochure for training dates and booking details). 5.6 Doctors in training will complete the local induction pack for medical employees (appendix 2b). Several items in the pack will normally be completed together via dedicated local induction days arranged specifically for these staff by the Trust’s Postgraduate Administrators for Calderdale and Kirklees BDUs, for Wakefield BDU or the Medical Education Facilitator for Barnsley BDU. Induction arrangements for doctors in training is set out in section 6.5. INDUCTION PROCEDURES 6.1 Corporate and Local Induction for New Permanent and Fixed Term Employees (except Bank Staff) 6.1.1 The corporate and local induction procedure to be followed for new employees both on permanent or fixed term contracts of employment is set out in a flowchart in Appendix 4. 6.1.2 The manager supports the individual to access the new starter information Page 12 V01.10.14 on the intranet (appendix 1). The individual must read, ensure understanding and complete the tasks set out in the new starter intranet pages within the first 3 working days – bringing completed work to the Welcome Event. Attendance at the Welcome Event is required within 10 working weeks of the employee’s commencement date. 6.1.3 The employee will contact the Learning and Development department to book onto the Welcome Event after working through the information on the new starter intranet pages. The Learning and Development department will confirm the arrangements in writing. 6.1.4 The manager will release the employee to attend the Welcome Event and the employee signs the attendance register as confirmation that they have attended. 6.1.5 Completion of the local induction pack for employees (Appendix 2a for non-medical staff, 2b for medical staff) is required within 4 working weeks of the employee’s commencement date. 6.1.6 The manager will download a copy of the local induction pack and make sure that either they, and/or an appropriate, experienced member of staff complete all relevant sections with the individual within required timescales. The Local Induction Pack is designed to compliment corporate induction and should also be used alongside any other local arrangements specific to the individual’s post / area of work. 6.1.7 The local induction pack contains checklists which once completed should be filed on the employee’s personal file and also an induction confirmation and baseline training & development needs form. On completion of the local induction pack, a copy of the latter form should be forwarded to the Learning and Development department (except doctors in training). This is to enable confirmation of local induction to be recorded and to help identify training priorities as part of the Trust’s annual training needs analysis exercise. 6.1.8 The Learning and Development department will record attendance at the Welcome Event and receipt of the Training needs form from the local induction checklist using the Electronic Staff Record. This information will enable Workforce Information to produce monthly figures for staff and managers alongside mandatory training uptake to enable compliance with induction to be monitored and actioned locally. Uptake will be published as part of HR performance dashboards on the Trust’s intranet and included in Trust management performance reports. 6.2 Corporate and Local Induction for Bank Staff 6.2.1 The corporate and local induction procedure to be followed for bank staff is set out in a flowchart in Appendix 5. 6.2.2 A bank employee may either be an existing employee registered with the Page 13 V01.10.14 bank as a way of working additional hours, or an employee who is a new starter with the Trust. Attendance at the Welcome Event is not required for existing staff working on the bank and is only required for bank staff who are new starters with the Trust. In this case, attendance at the Welcome Event is required within 10 weeks of the employee’s commencement date. 6.2.3 Bank staff will be paid to attend the Welcome Event in the same way as for paid work. 6.2.4 Where attendance at the Welcome Event is required, the new starter will be sent a link alongside their contract and clearance to work. This link will provide access to a hidden area of the Trust’s internet site and give access to relevant new starter information in the same way as for other employees who access their information via the intranet. Part of the new starter information includes the ‘Fresh Eyes’ exercise. This will be printed by the Bank Office and given to the new starter when they attend the office for their pre-registration checks. The Bank Office will inform the new starter of the date of the Welcome Event and will book a place on behalf of the individual once they are finally cleared to work. Confirmation of the booking will be made as part of the bank employment offer letter sent to the individual. Any non-attendance will be reported to the Bank Office by the Learning and Development department. 6.2.5 Completion of the local induction pack is not required for bank staff who are either working in their regular place of work or who are familiar with the place of work e.g. through previous deployments to that area. 6.2.6 Other than those in 6.2.5, bank staff must complete the relevant parts of the local induction pack for employees (Appendix 2a) before undertaking any duties in a new area. The need to complete a local induction pack when deployed to a new area must be discussed and agreed by the Bank Office with the individual. Completion of local induction packs will be commenced by the Bank Office and completed by the manager or an experienced member of staff designated by the manager in the area of work to which the individual is deployed. 6.2.7 Identification of the individual’s mandatory training requirements is made by the Bank Office as part of pre-registration checks, together with necessary liaison with the Learning and Development department to book the individual onto required training programmes. 6.2.8 Where bank staff work in a new area with which they are not familiar but have previously completed a local induction pack for other areas, completion of a new induction pack is still required. Here however, it is not necessary to complete items in the induction pack which universally apply regardless of area of work and would therefore have previously been discussed, e.g. explaining pay details. 6.2.9 Completion of the relevant parts of the local induction pack (checklist 1) Page 14 V01.10.14 must be done immediately on day one of the individual’s start (if deployed for less than five days). Checklist 2 within the pack must be completed over the subsequent four weeks if the individual is deployed to that area for more than five days. Where bank staff are deployed for more than 5 days but less than 4 weeks, full completion of checklist 2 may not be possible depending on the duration of the deployment, but the manager must take all reasonable steps to prioritise outstanding items and ensure completion as fully as is practical. 6.2.10 The local induction pack should be used alongside any other local arrangements specific to the area to which the bank worker has been deployed. 6.2.11 The local induction pack contains checklists which once completed should be retained by the individual. On completion of the local induction pack, a copy of the completed checklists should be forwarded to the Bank Office for the employee’s file. 6.2.12 The Bank Office will conduct 3 monthly audits comparing names of new bank staff / bank staff deployed to new areas with copies of received local induction checklists. Instances of non-receipt will be used to trigger investigation of possible instances where local induction may have been required but not completed or confirmed by the individual. 6.3 Local Induction for Temporary Staff 6.3.1 The local induction procedure to be followed for temporary staff is set out in a flowchart in Appendix 6. 6.3.2 Temporary staff are not required to complete corporate induction. 6.3.3 Temporary staff must complete the local induction pack for temporary staff (Appendix 3a for non-medical staff, 3b for medical staff) before undertaking any duties. Not only is this to ensure that induction is effective, it is also an added safeguard that appropriate checks have been made on the individual bearing in mind that temporary staff are not subject to the same recruitment checking process as employees. The manager will download a copy of the local induction pack and make sure that either they, and/or an appropriate, experienced member of staff complete all relevant sections with the individual within required timescales. Note, where temporary medical staff (locums) are being assigned, HR – Medical Staffing (Barnsley BDU) or the Postgraduate Administrator (Calderdale/Kirklees and Wakefield BDUs) will provide the induction pack and participate in completing elements of this as appropriate. 6.3.4 Completion of the relevant parts of the local induction pack (checklist 1) must be done immediately on day one of the individual’s start (if assigned for less than five days). Checklist 2 within the pack must be completed over the subsequent four weeks if the individual is assigned to that area Page 15 V01.10.14 for more than five days. Where temporary staff are deployed for more than 5 days but less than 4 weeks, full completion of checklist 2 may not be possible depending on the duration of the assignment, but the manager must take all reasonable steps to prioritise outstanding items and ensure completion as fully as is practical. 6.3.5 Where temporary staff are expected to work more than 12 weeks (or are extended beyond 12 weeks, care should be taken to ensure that checklist 3 of the local induction pack is completed to cover the temporary worker’s legal rights, seeking HR advice as required. 6.3.6 The local induction pack should be used alongside any other local arrangements specific to the area to which the temporary worker has been assigned. 6.3.7 The local induction pack contains checklists which once completed should be retained by the manager and also an induction confirmation and baseline training & development needs form to identify mandatory and other essential training. On completion of the local induction pack, a copy of the latter form should be forwarded to the Learning and Development department. This is to enable confirmation of local induction to be recorded and to ensure details of any mandatory training required by temporary staff is identified to assist with planning training provision. 6.3.8 The Finance department will provide a monthly list of temporary staff to the Learning and Development department to enable completion of local induction within required timescales to be checked and follow up action taken. 6.3.9 The Learning and Development department will compare received local induction confirmation forms with lists of temporary staff supplied by Finance on a monthly basis to identify staff who may not be complying with induction requirements. The Learning and Development department will write to managers highlighting relevant staff for further action. Repeated non compliance will be brought to the attention of the relevant senior manager. 6.4 Local Induction for Existing Employees Undertaking a Significant Role Change 6.4.1 A flowchart for the local induction process for staff undertaking a significant role change (permanent or temporary movement) is set out in Appendix 7. It should be noted that there is no requirement for the employee to complete corporate induction and likewise local induction may not be required if the individual is already familiar with local working practices, the local area and the requirements of the new role etc. This should be determined on the individual’s first day by the manager (or an appropriate, experienced person) in consultation with the individual. 6.4.2 The following points are examples of significant changes which will Page 16 V01.10.14 require completion of the local induction pack in order to prepare the employee for their new role: A promotion or ‘temporary movement’ into a more senior manager/ supervisor role since this may have added risk management responsibilities. A move to a different role or area of work with significantly different local working practices, procedures or risk management/health and safety arrangements A move to a role in a different job group e.g. admin staff to clinical support worker 6.4.3 In all such cases, the manager and/or an appropriate, experienced member of staff will complete the appropriate induction pack (and any other local induction materials specific to the area) in the same way as for new employees. 6.4.4 Because the Learning and Development department cannot identify and monitor local significant role changes, it is not possible for the department to monitor and record local induction completions for this group of staff. In all cases however, managers must note that such individuals are subject to the 12 month values based induction period and are therefore required to provide and document the associated high levels of support to the individual. Where an individual does not meet the expectations of the 12month values based induction period and this can be shown to be as a result of actions not taken by the manager in line with policy requirements, then the manager will be held responsible. For this reason, it is important that the manager records the discussions held as part of local induction, placing these in the individual’s personal file. 6.4.5 It should be noted that any changes to the circumstances of existing staff may have implications for the individual’s Mandatory Training requirements. The Trust’s Mandatory Training Policy should be consulted accordingly to identify whether any new training requirements apply. 6.5 Local Induction for Doctors in Training 6.5.1 A flowchart for the local induction of doctors in training is set out at Appendix 8 6.5.2 Doctors in training are only required to complete corporate induction if working in the Trust for more than six months. Where completion of corporate induction is required, the Postgraduate Administrators (Calderdale/Kirklees and Wakefield BDUs) or Medical Education Facilitator (Barnsley BDU) will support the individual to access the new starter information on the intranet (appendix 1). The individual must read, ensure understanding and complete the tasks set out in the new starter intranet pages, bringing completed work to the Welcome 6.5.3 Page 17 V01.10.14 Event. Attendance at the Welcome Event is required within 10 working weeks of the individual’s commencement date. Where completion of corporate induction is required, the Postgraduate Administrators (Calderdale/Kirklees and Wakefield BDUs) or Medical Education Facilitator (Barnsley BDU) will notify the Learning and Development department of the new individual and arrange attendance at the Welcome Event on the individual’s behalf. The date of expected attendance at the Welcome Event will be confirmed with the individual by the Postgraduate Administrator/Medical Education Facilitator. The Learning and Development department will monitor the individual’s subsequent attendance, bringing non-attendance to the attention of the relevant Postgraduate Administrator/Medical Education Facilitator for further action. Repeated non-compliance will be brought to the attention of the relevant senior manager. 6.5.4 Doctors in training receive induction onto the training scheme by the training provider and also receive local induction when they commence with the Trust. This applies whether or not they are Trust employees or employees of the host organisation responsible for hosting the scheme. 6.5.5 All doctors in training will complete the local induction pack for medical employees (appendix 2b). This will be provided by the Postgraduate Administrators (Calderdale/Kirklees or Wakefield BDUs) or the Medical Education Facilitator (Barnsley BDU) as appropriate. 6.5.6 There are separate local induction days/seminars in each Business Unit specifically designed for doctors in training to cover as many items in the local induction pack (and other important topics) as possible. These programmes are arranged by the Postgraduate Administrators for Calderdale and Kirklees BDUs, for Wakefield BDU or the Medical Education Facilitator for Barnsley BDU. Completion of the local induction pack is required within 4 weeks of commencement of the placement. 6.5.7 Attendance sheets at local induction events are forwarded to the Learning and Development dept to enable attendance at associated mandatory training to be recorded. 6.5.8 The Postgraduate Administrator/Medical Education Facilitator will sign off relevant parts of the local induction pack, including those activities covered as part of the individual’s confirmed attendance at the local induction event. Outstanding items in the pack must be completed by the individual with the relevant consultant. 6.5.9 The local induction pack should be used alongside any other local arrangements specific to the area to which the individual has been deployed. 6.5.10 The local induction pack contains checklists which once completed should be retained by the individual and also an induction confirmation and Page 18 V01.10.14 baseline training & development needs form. On completion of the local induction pack, a copy of the latter form should be forwarded to the Postgraduate Administrator (Calderdale/Kirklees or Wakefield BDUs) or Medical Education Facilitator (Barnsley BDU) as appropriate. This is to enable confirmation of local induction to be recorded and to ensure details of any mandatory training required by doctors in training is passed on to the Learning and Development department to assist with planning training provision. 6.5.11 7. 8. The Postgraduate Administrator (Calderdale/Kirklees and Wakefield BDUs) or Medical Education Facilitator (Barnsley BDU) will contact the individual and consultant concerned for follow up if confirmation of completed local induction is not received within required timescales. Repeated non compliance will be brought to the attention of the relevant senior manager. DEVELOPMENT PROCESS 7.1 This policy updates the Trust’s previous Induction Policy to reflect changes in the Trust’s approach to corporate induction and to ensure alignment with the Trust’s values based induction process. The revised policy also simplifies a number of procedural aspects relating to monitoring and reporting induction compliance. 7.2 This policy follows extensive consultation with all stakeholders involved in providing, supporting and/or monitoring all aspects of corporate and local induction for all staff groups. 7.3 Draft versions of the policy have been circulated for comment to relevant teams involved in the overall management of induction and provision of the Trust’s new Welcome Event. The policy has been consulted on with operational managers and Staff Side via the Trust’s Employment Policy Group. 7.4 An equality impact assessment has been completed for this policy and can be found at Appendix 9. DISSEMINATION AND IMPLEMENTATION ARRANGEMENTS Page 19 V01.10.14 Policy launched via weekly email communications and intranet Given the geographical spread of the Trust, the only way to ensure staff access the current version of this policy is to maintain exclusively on the Trust’s intranet in the Document Store Members of the Learning and Development department to raise and maintain awareness of the policy with managers and staff during scheduled meetings and in response to information requests regarding the induction process or uptake Policy referred to from other relevant policies including Study Leave Policy, Mandatory Training Policy, Values Based Induction Policy Policy circulated to all stakeholders involved in providing, supporting 9. 10. 11. and/or monitoring all aspects of corporate and local induction. The implementation of the policy will be supported by all managers responsible for managing staff and all teams involved in providing, supporting and/or monitoring all aspects of corporate and local induction. PROCESS FOR MONITORING COMPLIANCE AND EFFECTIVENESS 9.1 Completion of corporate and local induction for all Trust employees (except doctors in training and staff changing roles) is recorded by the Learning and Development department using the Electronic Staff Record (ESR). 9.2 Induction levels by BDU and service will be monitored by relevant directors and senior managers based on induction completion statistics maintained on the intranet and published in monthly BDU management reports. All line managers are responsible for monitoring and ensuring required completion of induction and must take remedial action in the event that employees or temporary staff/doctors in training are not compliant with induction requirements. 9.3 Trust Board assurance will be through the performance monitoring processes based on induction completion rates included as part as part of overall HR performance reports provided to the Board. 9.4 Complaints in relation to the application of the policy will be investigated as they arise, ensuring that issues are addressed both through feedback to managers, the Learning and Development team, contributing teams and through policy amendments as required. REVIEW AND REVISION ARRANGEMENTS (INCLUDING ARCHIVING) 10.1 This Policy and Procedure will be reviewed annually by the Deputy Director HR & Workforce Development from the date of approval or sooner if there is a requirement to meet legal, statutory or good practice standards. 10.2 The Integrated Governance Manager is responsible for placing the new version of the policy in the electronic document store, for ensuring the document being replaced is removed from the document store and that an electronic and paper copy, clearly marked with version details, are retained as a corporate record. ASSOCIATED DOCUMENTS AND REFERENCES Agency Workers Regulations 2010 Health and Safety at Work etc Act 1974 and associated legislation Management of Health and Safety at Work Regulations 1992 Page 20 V01.10.14 NHS Litigation Authority Risk Management Standards 2012-13. NHSLA, Jan 2012. NICE Guidance 36, Prevention and Control of Healthcare Associated Infections SWYPFT Agency Guide SWYPFT Mandatory Training Policy SWYPFT Recruitment and Selection Code of Practice (including pre and post employment and pre-engagement checks for volunteers) SWYPFT Values Based Induction Policy 12. APPENDICES Page 21 V01.10.14 APPENDIX 1 CORPORATE INDUCTION PROGRAMME & WELCOME EVENT Before Employee Starts The manager applies for the new starter’s login a minimum of 5 working days before the employee start date, regardless of whether they will be required to use a computer in their day to day work. It is very important that the new starter can access the intranet and in particular the New Starter intranet pages on day one. The manager sends the ‘new starter policies page’ link (http://swyt.co/nsb) to the employee to read and to understand a number of policies relevant to their role. On Employee Start Date The manager gives the new starter their login and directs them to the new starter section of the intranet: http://nww.swyt.nhs.uk/new-starter/Pages/default.aspx This forms part of the induction process and it is compulsory that the new starter accesses these pages. The manager or another named individual should support any employees who aren’t confident with using a computer. The manager makes sure that the new starter can access and understand all sections within the new starter section. There are 7 steps to follow, including a ‘welcome’ on the first page, with each page leading on to the next. The sections are as follows: o Welcome message from the chief executive This is a short film with sound, of the chief executive talking about the Trust, welcoming the new starter to the Trust and explaining how important it is to live the Trust’s values. o Step one: Our mission and values An explanation of our mission and values, reiterating the importance of these. o Step two: Fresh Eyes It is very important that this exercise is done before the Welcome Event. The new starter must print it off, complete the exercise and bring it with them to the Welcome Event where they can give feedback on what they have written about how they see their new team living out the Trust values. There are examples of how to complete the form on the page itself. o Step three: Mandatory training Here the manager should sit with the new starter and go through what mandatory training they will need to book on. The instructions as to how to book on to the training are within this section. o Step four: Useful information This gives chance for the new starter to find out more about Trust services Page 22 V01.10.14 o Step five: Staff side A section dedicated to the work that staff side does, including how to enrol. There is also a short film that people can watch. o Step six: Keeping up to date This page includes a number of links to various information. For example, how to keep up with what’s going on in the Trust, how to enrol in the bike to work scheme, where to go to find out more information on how to keep well at work to name but a few sections. o Step seven: Book your Welcome Event Provides more details of the Welcome Event and how to book a place. It is imperative that the new starter books on to this event by emailing the Learning and Development team (details are on the webpage.) The Welcome Event The manager must assist the new starter to book onto the Welcome Event on their first day. Please note that the new starter must have been working within the Trust for 10 working days before attending the Welcome Event. This is so that they can fully understand the Trust values and see them in action in order to complete the Fresh Eyes exercise. The event itself lasts for approximately half a day and employees should return/start at work for the rest of the day if that is their usual working pattern. If it is their non-working day, the manager must work with them to make arrangements to attend. New starters must not wait until a location comes up that is convenient for them. Events are run every other month so there will be too long of a delay if the first available event is missed. Events are spread out across the Trust and are held in venues that are easy to get to. Staff bank employees should remember to bring with them their timesheets so they can be signed on the day. All new starters must remember to take with them their completed ‘Fresh Eyes’ exercise sheet as the discussions around it form part of the event programme. Participants will be provided with programme details, times and venue as part of the booking process. Page 23 V01.10.14 APPENDIX 2a Local Induction Pack for Employees (Non Medical) This pack should be used for any of the following staff groups: New Permanent or Fixed Term Employees Existing Employees with a Significant Role Change Bank Staff Employee Name…………………………………………………………… Post Title……………………………………………………………………. Department/Location……………………………………………………... Start Date……………………………………………………………………. Line Manager……………………………………………………………….. Page 24 V01.10.14 CONTENTS CHECKLIST 1: To be completed for all staff on first day CHECKLIST 2: To be completed for all staff within 4 weeks (for bank staff completion only required if working in the area for more than 5 working days) CHECKLIST 3: Only required for those with management/supervisory responsibilities or for newly promoted managers or supervisors. To be completed within 5 working days. INDUCTION CONFIRMATION AND BASELINE TRAINING & DEVELOPMENT NEEDS FORM As a large a complex organisation, it is important that new staff, or existing staff who have had a significant role change, are welcomed and settled into their job as smoothly and quickly as possible. As an organisation committed to learning, SWYPFT also believes that staff development begins during the individual’s induction to the local working environment where the individual is to start or continue their career. The aim of this pack is ensure that staff complete an effective induction into the workplace in a timely manner and to a consistently high quality. The induction checklists included in the pack are designed to ensure that the member of staff is aware of their obligations and feels as safe as possible in their new environment. Because SWYPFT is such a large and complex organisation, it is not possible to include every specific induction requirement which reflects the needs of every role in every service in every Business Unit or Directorate. This pack therefore does not replace work area specific induction arrangements which may already be in operation. It is intended rather, to support existing arrangements by providing an underpinning organisational perspective and a consistent approach to key areas considered important for most staff regardless of area of work. The line manager has the most important role to play in induction and must ensure that the process is completed and that additional, local checklists are included to reflect the local context. After the employee, the manager has the greatest interest in seeing that a new member of the team is settled in and established as quickly as possible if the employee is to become effective as quickly as possible. IMPORTANT NOTES This pack must be used in conjunction with the SWYPFT Induction Policy and Procedure to ensure understanding of responsibilities, timescales and associated induction processes and procedures. The completed Induction Confirmation & Baseline T&D Needs Form must be returned to the Learning and Development department to ensure that completion of local induction is centrally recorded for monitoring purposes and to enable T&D needs of the individual to be taken into account for future planning. The pack must also be used for existing employees undertaking a significant role change on either a permanent basis, or as a temporary movement to a higher pay band. However, in acknowledgement that the individual may have existing local and organisational knowledge, only those items on the induction checklists which are relevant need to be completed for such staff. Where it is not relevant please inform the Learning and Development department so that local induction is not shown as outstanding Page 25 V01.10.14 CHECKLIST 1: TO BE COMPLETED FIRST DAY (*denotes item completed by Bank Office for bank staff) Date Welcome to the organisation / department; introduce to available team members, including manager/supervisor/mentor where appropriate *Explain this induction pack and ensure employee accesses the New Starter section of the intranet to begin the corporate induction programme Issue relevant / useful commencement documentation/ forms – timesheets, claim forms, annual leave forms etc Give tour / explanation of department / site, including: - Tea/coffee/canteen facilities - Workstation/desk/locker - Toilets - Staff room(s) / changing (rooms) - Accessing / exiting the dept & disabled access as appropriate - Relevant managers and colleagues - Car parking / permit procedure / insurance / lease car scheme *Explain pay details: - When Paid - How Paid - Timesheets / E-rostering - Flexible working options and time recording - Mileage/expense claims *Check understanding of contractual details including: - Hours of work / work rotas / on call arrangements - Annual leave and leave request procedure - Sickness notification - Maternity, emergency and other leave Explain Values Based Induction process and expectations (refer to Values Based Induction policy) Discuss role/function of the dept and how individual’s job role supports this Discuss email, intranet and other relevant IT system access and arrange as necessary Ensure access to and awareness of location of relevant Employment, Clinical and Health & Safety policies and procedures. *Explain procedure for acquiring an ID badge and arrange as necessary Refer to uniform / dress code policy. Explain/check requirements for personal protective clothing/uniform and order as appropriate or required Brief on security procedures including lone working, personal property, close of house etc. Arrange issue of any security/access code, keys. Explain reporting mechanism for any losses or incidents. Explain/check requirements for safety equipment e.g. personal attack alarm and order as appropriate Discuss Health & Safety and Emergency procedures. Identify individual responsibility for Health & Safety and the name(s) of safety representative(s) for the area Page 26 V01.10.14 Manager Signature Advise on any specific Health and Safety hazards within the department and control measures in place including personal protective equipment (e.g. personal attack alarm) and clothing. Ensure aware of the identity and location of the nearest first aider and first aid box and what to do in the event of medical emergencies Brief on fire precautions, including: - Location and operation of alarm points / location of extinguishers - Actions to take on hearing the alarm - Evacuation procedures and fire assembly points - Name of Fire Warden/Marshall Refer to the accident/incident reporting procedure and the importance of reporting all accidents/ incidents or near misses *Refer employee to relevant policies as appropriate for recommended reading: - Alcohol - Appraisal - Performance and Capability - Codes of Conduct - Data Protection / Confidentiality / Information Governance - Declaring Business Interest / Standards of Business Conduct - Disciplinary - Equal Opportunities in Employment - Financial Standing Orders & Standing Financial Instructions (where appropriate) - Flexible Working, including Remote Working and Special Leave - Grievance - Harassment and Bullying - Mandatory Training - Professional Registration of Drs, Nurses and AHP’s - Raising Matters of Concern (Whistleblowing) - Sickness Absence - Single Equality Scheme - Smoking - Stress (work related) - Use of Email and Internet - Values Based Induction Explain/refer individual to key Clinical, Health and Safety and other policies and procedures immediately relevant in the context of the individual’s role and area of work Identify immediate duties the individual may be asked to perform for which they do not have the relevant training or competence *Make arrangements for the individual to receive infection prevention and control training within the first week *Identify any special requirements the individual may have and discuss support available where appropriate e.g. childcare Explain any other items specific to the department / job which are considered essential on day one (extra sheet of induction items specific to the department may be attached). Page 27 V01.10.14 CHECKLIST 2: TO BE COMPLETED WITHIN 4 WEEKS Explain the roles and responsibilities of others in the team and provide contact details as appropriate Give an overview of the organisation including: - structures - Mission and values - Key depts and contacts including Occupational Health/Staff Support, Payroll, Human Resources, Learning & Development, Chaplaincy, Health & Safety, Staff Side Discuss the nature and needs of local service users / groups (where appropriate) Discuss team priorities / objectives and how the individual’s role fits with achieving these Explain Pay structures/increments and how these are linked to the Knowledge and Skills Framework Explain the Appraisal process including expectations for performance and behaving according to organisational values. Agree initial objectives and Personal Development Plan Identify and discuss Trustwide mandatory training requirements and any other key additional training the individual is expected to undertake (refer to Mandatory Training Policy for guidance). Make arrangements to attend all required training as early as possible (Note – do not wait for training to be undertaken at Corporate Induction if training can be attended earlier) Explain the Study Leave process. Discuss the training and development needs that may be required for individual to fulfil his/her role. (All required / requested training should be arranged where available and documented on the Induction Training Needs form Explain in more detail / invite questions in relation to policies covered in Checklist 1, and / or any other policies and procedures that the individual may like to discuss Discuss relevant legal, statutory and professional requirements as appropriate Explain any outstanding service-specific / specialist work or quality standards, Codes, policies, procedures and conduct (legal and statutory requirements) Where appropriate Identify a supervisor and arrange first supervision session. Refer to Trust Supervision Policy (Clinical/Management) Identify Responsible Person for incident investigation / risk assessment within the service area/department and ensure awareness of this role. Explain general and administrative procedures, including where appropriate, filing faxing, post, access to photocopying, access to typing, telephone use, IT- related procedures Complete additional department/role – specific induction including relevant clinical, health and safety and other policies and procedures as appropriate (extra sheet of induction items specific to the department may be attached). Page 28 V01.10.14 CHECKLIST 3: ADDITIONAL ITEMS FOR THOSE WITH MANAGEMENT/SUPERVISORY RESPONSIBILITIES OR FOR NEWLY PROMOTED MANAGERS OR SUPERVISORS. TO BE COMPLETED WITHIN 5 WORKING DAYS. Highlight the importance of the Risk Management Strategy, ensure this is read and following areas understood: - Specific areas of a manager’s/supervisor’s responsibility - Accountability arrangements - Risk Identification Process and Common Tool for Risk Assessments. - Risk Management Key Contacts - Risk Management Structures Ensure the Manager/Supervisor is aware of how to investigate incidents according to SWYPF policy/procedure Ensure awareness of departmental Health and Safety baseline assessments and other local risk assessments. Ensure understanding of relevant risks and existing control measures Identify associated learning and development requirements including: - Additional Mandatory training requirements (consult policy) - Risk Management for Managers course - IOSH Risk Management training course - Other specific risk related training - Coaching from relevant specialist advisor / team (All required / requested training should be arranged where available and documented on the Induction Training Needs form Page 29 V01.10.14 INDUCTION CONFIRMATION AND BASELINE TRAINING & DEVELOPMENT NEEDS FORM (For bank staff, managers should discuss any core training identified with the Bank Office) 1. * List Mandatory / Core Additional Training Required in next 12 months (refer to Mandatory Training Policy): Mandatory Training Core Additional Training 2. Other Immediate Training Needs (e.g. to meet knowledge / skills / competence requirements). Include IT training needs e.g. basic IT Skills, Clinical Systems etc Title of course / learning event where known – otherwise nature of training required Is this: internal training, vocational training, CPD/higher education, other external programme, unknown? Provider and costs where known How important is the training: Critical to success (e.g. Trust/service priorities cannot be achieved without this study) Important but not critical (e.g. success can still be achieved but study would reduce risk/save time/resources Useful (e.g. study is not required to achieve immediate service objectives but may be useful in future and/or the individual would like to attend as part of their personal development Further information 3. Declaration. Please complete and return a copy of this page (only) to the Learning & Development Department (Bank Staff return to Bank Office). This is essential to ensure: Completion of Local Induction is centrally recorded for performance monitoring purposes Requests for specific training activity can be taken account of when planning, supporting or providing training activity across the Trust We confirm that Local induction has been completed Name of employee_________________ Signature_________________ Post title_______________ Name of manager_________________ Signature_________________ Post title_______________ Team / Department________________________________________________________________ Page 30 V01.10.14 APPENDIX 2b Local Induction Pack for Employees (Medical) This pack should be used for all Medical Staff except Locums Employee Name…………………………………………………………… Post Title……………………………………………………………………. Department/Location……………………………………………………... Start Date……………………………………………………………………. Line Manager……………………………………………………………….. Page 31 V01.10.14 CONTENTS CHECKLIST 1: To be completed for all staff on first day CHECKLIST 2: To be completed for all staff within 4 weeks CHECKLIST 3: Only required for those with management/supervisory responsibilities or for newly promoted managers or supervisors. To be completed within 5 working days. INDUCTION CONFIRMATION FORM As a large a complex organisation, it is important that new staff, or existing staff who have had a significant role change, are welcomed and settled into their job as smoothly and quickly as possible. As an organisation committed to learning, SWYPFT also believes that staff development begins during the individual’s induction to the local working environment where the individual is to start or continue their career. The aim of this pack is ensure that staff complete an effective induction into the workplace in a timely manner and to a consistently high quality. The induction checklists included in the pack are designed to ensure that the member of staff is aware of their obligations and feels as safe as possible in their new environment. Because SWYPFT is such a large and complex organisation, it is not possible to include every specific induction requirement which reflects the needs of every role in every service in every Business Unit or Directorate. This pack therefore does not replace work area specific induction arrangements which may already be in operation. It is intended rather, to support existing arrangements by providing an underpinning organisational perspective and a consistent approach to key areas considered important for most staff regardless of area of work. The line manager has the most important role to play in induction and must ensure that the process is completed and that additional, local checklists are included to reflect the local context. After the employee, the manager has the greatest interest in seeing that a new member of the team is settled in and established as quickly as possible if the employee is to become effective as quickly as possible. IMPORTANT NOTES This pack must be used in conjunction with the SWYPFT Induction Policy and Procedure to ensure understanding of responsibilities, timescales and associated induction processes and procedures. The completed Induction Confirmation Form must be returned to the Learning and Development department to ensure that completion of local induction is centrally recorded for monitoring purposes and to identify mandatory and core training requirements to assist with planning training provision The pack must also be used for existing employees undertaking a significant role change on either a permanent basis, or as a temporary movement. However, in acknowledgement that the individual may have existing local and organisational knowledge, only those items on the induction checklists which are relevant need to be completed for such staff. Where it is not relevant please inform the Learning and Development department so that local induction is not shown as outstanding Page 32 V01.10.14 CHECKLIST 1: TO BE COMPLETED FIRST DAY MM = To be completed with the Medical Manager HR = To be completed with the Medical HR Department PG = Postgrad Administrators (Calderdale/Kirklees/Wakefield BDU) or Med Ed Facilitator (Barnsley BDU) – for Doctors in Training only MM Welcome to the organisation/ department; introduce to available team (PG) members, including manager/supervisor/mentor where appropriate MM Explain this induction pack and ensure employee accesses the New Starter section of the intranet to begin the corporate induction programme HR (PG) Issue relevant / useful commencement documentation/ forms – timesheets, claim forms, annual leave forms etc MM Give tour / explanation of department / site, including: - Tea/coffee/canteen facilities - Workstation/desk/locker - Toilets - Staff room(s) / changing (rooms) - Accessing / exiting the dept & disabled access as appropriate - Relevant managers and colleagues - Car parking / permit procedure / insurance / lease car scheme HR (PG) Explain pay details: - When Paid - How Paid - Timesheets - Flexible working options and time recording - Mileage/expense claims HR (PG) Check understanding of contractual details including: - Hours of work / work rotas / on call arrangements - Annual leave and leave request procedure - Explain Sickness notification procedure - Maternity, emergency and other leave HR (PG) MM Explain any information regarding mobiles / bleeps MM (PG) Discuss email, intranet and other relevant IT system access and arrange as necessary MM Ensure access to and awareness of location of relevant Employment, Clinical and Health & Safety policies and procedures. MM (PG) Explain procedure for acquiring an ID badge and arrange as necessary MM Refer to uniform / dress code policy. Explain/check requirements for personal protective clothing/uniform and order as appropriate or required MM Brief on security procedures including lone working, personal property, close of house etc. Arrange issue of any security/access codes, keys. Explain reporting mechanism for any losses or incidents. Page 33 Discuss role/function of the dept and how individual’s job role supports this V01.10.14 Date Manager Signature Explain/check requirements for safety equipment e.g. personal attack alarm and order as appropriate or required MM Discuss Health & Safety and Emergency procedures. Identify individual responsibility for Health & Safety and the name(s) of safety representative(s) for the area MM Advise on any specific Health and Safety hazards within the department and control measures in place including personal protective equipment (e.g. personal attack alarm) and clothing. MM Ensure aware of the identity and location of the nearest first aider and first aid box and what to do in the event of medical emergencies MM Brief on fire precautions, including: - Location and operation of alarm points / location of extinguishers - Actions to take on hearing the alarm - Evacuation procedures and fire assembly points - Name of Fire Warden/Marshall MM Refer to the accident/incident reporting procedure and the importance of reporting all accidents/ incidents or near misses MM Refer employee to relevant policies as appropriate for recommended reading: - Alcohol - Capability and Performance - Clinical Excellence Awards - Codes of conduct - Data Protection / Confidentiality / Information Governance - Declaring Business Interest / Standards of Business Conduct - Disciplinary - Equal Opportunities in Employment - Financial Standing Orders & Standing Financial Instructions (where appropriate) - Flexible Working, including Remote Working and Special Leave - Grievance - Harassment and Bullying - Maintaining High Professional Standards - Mandatory Training - Medical Appraisal - Professional Registration of Drs, Nurses and AHPs - Raising Matters of Concern (Whistleblowing) - Sickness absence - Single Equality Scheme - Smoking - Stress (work related) - Use of Email and Internet NB: a number of policies relevant to Medical staff are available on the Trust intranet. MM Explain/refer individual to key Clinical, Health and Safety and other policies and procedures immediately relevant in the context of the individual’s role and area of work MM Identify immediate duties the individual may be asked to perform for which they do not have the relevant training or competence Page 34 V01.10.14 MM Make arrangements for the individual to receive infection prevention and control training within the first week MM Identify any special requirements the individual may have and discuss support available where appropriate e.g. childcare MM Explain any other items specific to the department / job which are considered essential on day one (extra sheet of induction items specific to the department may be attached). CHECKLIST 2: TO BE COMPLETED WITHIN 4 WEEKS All checklist 2 to be completed with the Medical Manager unless otherwise indicated) Explain the roles and responsibilities of others in the team and provide contact details as appropriate Give an overview of the organisation including: - structures - Mission and values - Key depts and contacts including Occupational Health/Staff Support, Payroll, Human Resources, Learning & Development, Chaplaincy, Health & Safety, Staff Side Discuss the nature and needs of local service users / groups (where appropriate) Discuss team priorities / objectives and how the individual’s role fits with achieving these Identify and discuss Trustwide mandatory training requirements and any other key additional training the individual is expected to undertake (refer to Mandatory Training Policy for guidance). Make arrangements to attended all required training as early as possible (Note – do not wait for training to be undertaken at Corporate Induction if training can be attended earlier) (PG) Explain the Study Leave process. Discuss the training and development needs that may be required for individual to fulfil his/her role Explain in more detail / invite questions in relation to policies covered in Checklist 1, and / or any other policies and procedures that the individual may like to discuss Discuss relevant legal, statutory and professional requirements as appropriate Explain any outstanding service-specific / specialist work or quality standards, Codes, policies, procedures and conduct (legal and statutory requirements) Where appropriate Identify a supervisor and arrange first supervision session. Refer to Trust Supervision Policy (Clinical/Management) Identify Responsible Person for incident investigation / risk assessment within the service area/department and ensure awareness of this role. Explain general and administrative procedures, including where appropriate, filing faxing, post, access to photocopying, access to typing, telephone use, IT- related procedures Complete additional department/role – specific induction including relevant clinical, health and safety and other policies and procedures as appropriate (extra sheet of induction items specific to the department may be attached). Page 35 V01.10.14 CHECKLIST 3: ADDITIONAL ITEMS FOR THOSE WITH MANAGEMENT/SUPERVISORY RESPONSIBILITIES OR FOR NEWLY PROMOTED MANAGERS OR SUPERVISORS. TO BE COMPLETED WITHIN 5 WORKING DAYS. Highlight the importance of the Risk Management Strategy, ensure this is read and following areas understood: - Specific areas of a manager’s/supervisor’s responsibility - Accountability arrangements - Risk Identification Process and Common Tool for Risk Assessments. - Risk Management Key Contacts - Risk Management Structures Ensure the Manager/Supervisor is aware of how to investigate incidents according to SWYPF policy/procedure Ensure awareness of departmental Health and Safety baseline assessments and other local risk assessments. Unsure understanding of relevant risks and existing control measures Identify associated learning and development requirements including: - Additional Mandatory training requirements (consult policy) - Risk Management for Managers course - IOSH Risk Management training course - Other specific risk related training - Coaching from relevant specialist advisor / team (All required / requested training should be arranged where available) Page 36 V01.10.14 INDUCTION CONFIRMATION AND BASELINE TRAINING & DEVELOPMENT NEEDS FORM 1. List Mandatory / Core Additional Training Required during next 12 months (refer to Mandatory Training Policy): Mandatory Training Core Additional Training 2. Declaration. Please complete and return a copy of this page (only) to the Learning and Development department (or Postgrad Administrators, Calderdale/Kirklees/Wakefield BDU / Med Ed Facilitator, Barnsley BDU for doctors in training). This will ensure: Completion of Local Induction is centrally recorded for performance monitoring purposes Mandatory and core training needs can be taken account of when planning, supporting or providing training activity across the Trust We confirm that Local induction has been completed Name of individual_________________ Signature_________________ Post title_______________ Name of manager_________________ Signature_________________ Post title_______________ Team / Department________________________________________________________________ Page 37 V01.10.14 APPENDIX 3a Local Induction Pack for Temporary Staff (Non-Medical) This pack should be used for Temporary Staff (from an External Agency). Name…………………………………………………………………………………….. Post Title………………………………………………………………………………… External Agency/Company…………………………………………………………... External Agency Contact Name…………………………………………………….. Department/Location…………………………………………………….................... Start Date………………………………………………………………………………… Number of Days Contracted………………………………………………………….. Line Manager……………………………………………………………………………. Page 38 V01.10.14 CONTENTS CHECKLIST 1: To be completed for all staff on first day CHECKLIST 2: To be completed within 4 weeks if working in the area for more than 5 working days CHECKLIST 3: Only required for those staff expected to work more than 12 weeks INDUCTION CONFIRMATION FORM As a large a complex organisation, it is important that temporary staff are welcomed and settled into their assignment as smoothly and quickly as possible. The aim of this pack is ensure that temporary staff complete an effective induction into the workplace in a timely manner and to a consistently high quality. The induction checklists included in the pack are designed to ensure that the temporary worker is aware of their obligations and feels as safe as possible in their new environment. Because SWYPFT is such a large and complex organisation, it is not possible to include every specific induction requirement which reflects the needs of every role in every service in every Business Unit or Directorate. This pack therefore does not replace work area specific induction arrangements which may already be in operation. It is intended rather, to support existing arrangements by providing an underpinning organisational perspective and a consistent approach to key areas considered important for most agency staff regardless of area of work. The line manager has the most important role to play in induction and must ensure that the process is completed and that additional, local checklists are included to reflect the local context. After the employee, the manager has the greatest interest in seeing that a new member of the team is settled in and established as quickly as possible if the temporary worker is to become effective as quickly as possible. IMPORTANT NOTES This pack must be used in conjunction with the SWYPFT Induction Policy and Procedure to ensure understanding of responsibilities, timescales and associated induction processes and procedures. This pack must be used in conjunction with the SWYPFT Agency Staff Guidance regarding use / HR advice, particularly for agency staff working more than 12 weeks. Not only is completion of this pack required as part of effective induction, but also to provide assurance to the Trust that required checks of the individual have been made bearing in mind temporary workers do not go through the usual recruitment checking process. The completed Induction Confirmation & Baseline T&D Needs Form must be returned the Learning and Development department to ensure that completion of local induction is centrally recorded for monitoring purposes and to ensure mandatory training requirements are shared with the Learning and Development team for planning purposes Page 39 V01.10.14 CHECKLIST 1: TO BE COMPLETED IMMEDIATELY FIRST DAY Date Welcome to the organisation/ department; introduce to available team members, including manager/supervisor Confirm the following have been received and reviewed centrally: - References - Proof of registration - CRB checks (where appropriate) - Record/Proof of Qualifications Undertake identity check Confirm an emergency contact telephone number Give tour / explanation of department / site, including: - Tea/coffee/canteen facilities - Workstation/desk/locker - Toilets - Staff room(s) / changing (rooms) - Accessing / exiting the dept & disabled access as appropriate - Relevant managers and colleagues - Car parking Explain responsibilities for authorising time sheets and expenses as appropriate Check understanding of contractual details Explain procedure for acquiring an ID badge and arrange as necessary Discuss role/function of the dept and how individual’s job role supports this Discuss email, intranet and other relevant IT system access and arrange as necessary Ensure access to and awareness of location of relevant Clinical and Health & Safety policies and procedures. Refer to uniform / dress code policy. Explain/check requirements for personal protective clothing/uniform and order as appropriate or required Brief on security procedures including lone working, personal property, close of house etc. Arrange issue of any security/access code, keys. Explain reporting mechanism for any losses or incidents. Explain/check requirements for safety equipment e.g. personal attack alarm and order as appropriate or required Discuss Health & Safety and Emergency procedures. Identify individual responsibility for Health & Safety and the name(s) of safety representative(s) for the area Advise on any specific Health and Safety hazards within the department and control measures in place including personal protective equipment (e.g. personal attack alarm) and clothing. Ensure aware of the identity and location of the nearest first aider and first aid box and what to do in the event of medical emergencies Page 40 V01.10.14 Manager Signature Brief on fire precautions, including: - Location and operation of alarm points / location of extinguishers - Actions to take on hearing the alarm - Evacuation procedures and fire assembly points - Name of Fire Warden/Marshall Refer to the accident/incident reporting procedure and the importance of reporting all accidents/ incidents or near misses Explain responsibilities as appropriate for: - Alcohol - Capability and Performance - Codes of Conduct - Data Protection / Confidentiality / Information Governance - Harassment and Bullying - Mandatory Training - Raising Matters of Concern (Whistleblowing) - Sickness Absence - Smoking - Stress (work related) - Use of Email and Internet Explain/refer individual to key Clinical, Health and Safety and other policies and procedures immediately relevant in the context of the individual’s role and area of work Identify immediate duties the individual may be asked to perform for which they do not have the relevant training or competence Make arrangements for the individual to receive infection prevention and control training within the first week (if assignment for more than 5 days) Identify any special requirements the individual may have and discuss support available where appropriate e.g. childcare Explain any other items specific to the department / job which are considered essential on day one (extra sheet of induction items specific to the department may be attached). CHECKLIST 2: TO BE COMPLETED IF ASSIGNMENT FOR MORE THAN 5 DAYS (to be completed within 4 weeks following assignment start) Explain the roles and responsibilities of others in the team and provide contact details as appropriate Give an overview of the organisation including structures, Mission and Values Discuss the nature and needs of local service users / groups (where appropriate) Discuss team priorities / objectives and how the individual’s role fits with achieving these Explain SWYPFT expectations for performance and behaving according to organisational values Determine whether any mandatory training should be undertaken by the individual in the context of the length of the assignment, the individual’s role and inherent risks associated with the area of work (see also Checklist 3. Refer to Mandatory Training Policy & seek guidance from Specialist Advisors as required). Make arrangements to attended all required training as early as Page 41 V01.10.14 possible Explain in more detail / invite questions in relation to policies covered in Checklist 1, and / or any other policies and procedures that the individual may like to discuss Discuss relevant legal, statutory and professional requirements as appropriate Explain any outstanding service-specific / specialist work or quality standards, Codes, policies, procedures and conduct (legal and statutory requirements) Where appropriate Identify a supervisor and arrange first supervision session. Identify Responsible Person for incident investigation / risk assessment within the service area/department and ensure awareness of this role. Explain general and administrative procedures, including where appropriate, filing faxing, post, access to photocopying, access to typing, telephone use, IT- related procedures Complete additional department/role – specific induction including relevant clinical, health and safety and other policies and procedures as appropriate (extra sheet of induction items specific to the department may be attached). CHECKLIST 3: ONLY REQUIRED FOR THOSE STAFF EXPECTED TO WORK MORE THAN 12 WEEKS (to be completed no later than 10 days following assignment start or upon reaching 12 weeks following assignment extensions) Discuss individual’s rights under Agency Workers Regulations 2010: - Pay and basic working conditions - Annual leave - Paid time off for ante natal appointments Identify and discuss Trustwide mandatory training requirements and any other key additional training the individual is expected to undertake on a nonoptional basis (i.e. treat in the same way as for a SWYPFT employee. Refer to Mandatory Training Policy for guidance). Make arrangements to attended all required training as early as possible Page 42 V01.10.14 INDUCTION CONFIRMATION AND BASELINE TRAINING & DEVELOPMENT NEEDS FORM 1. List Mandatory / Core Additional training required during assignment (refer to Mandatory Training Policy): Mandatory Training Core Additional Training 2. Declaration. Please complete and return a copy of this page (only) to the Learning and Development Department. This will ensure: Completion of Local Induction is centrally recorded for performance monitoring purposes Requests for specific training activity can be passed on to the Learning & Development team to assist with planning, supporting or providing training activity across the Trust We confirm that Local induction has been completed Name of individual_________________ Signature_________________ Post title_______________ Name of manager_________________ Signature_________________ Post title_______________ Team / Department________________________________________________________________ Page 43 V01.10.14 APPENDIX 3b Local Induction Pack for Temporary Staff (Medical) This pack should be used for Locum Medical Staff Name…………………………………………………………………………………….. Post Title………………………………………………………………………………… External Agency/Company…………………………………………………………... External Agency Contact Name…………………………………………………….. Department/Location…………………………………………………….................... Start Date………………………………………………………………………………… Duration of Booking…………………………………………………………………… Line Manager……………………………………………………………………………. Page 44 V01.10.14 CONTENTS CHECKLIST 1: To be completed for all staff on first day CHECKLIST 2: To be completed with 4 weeks if working in the area for more than 5 working days CHECKLIST 3: Only required for those staff expected to work more than 12 weeks INDUCTION CONFIRMATION FORM As a large a complex organisation, it is important that temporary staff are welcomed and settled into their assignment as smoothly and quickly as possible. The aim of this pack is ensure that temporary staff complete an effective induction into the workplace in a timely manner and to a consistently high quality. The induction checklists included in the pack are designed to ensure that the temporary worker is aware of their obligations and feels as safe as possible in their new environment. Because SWYPFT is such a large and complex organisation, it is not possible to include every specific induction requirement which reflects the needs of every role in every service in every Business Unit or Directorate. This pack therefore does not replace work area specific induction arrangements which may already be in operation. It is intended rather, to support existing arrangements by providing an underpinning organisational perspective and a consistent approach to key areas considered important for most agency staff regardless of area of work. The line manager has the most important role to play in induction and must ensure that the process is completed and that additional, local checklists are included to reflect the local context. After the employee, the manager has the greatest interest in seeing that a new member of the team is settled in and established as quickly as possible if the temporary worker is to become effective as quickly as possible. IMPORTANT NOTES This pack must be used in conjunction with the SWYPFT Induction Policy and Procedure to ensure understanding of responsibilities, timescales and associated induction processes and procedures. This pack must be used in conjunction with the SWYPFT Agency Staff Guidance regarding use / HR advice, particularly for agency staff working more than 12 weeks. Not only is completion of this pack required as part of effective induction, but also to provide assurance to the Trust that required checks of the individual have been made bearing in mind temporary workers do not go through the usual recruitment checking process. The completed Induction Confirmation & Baseline T&D Needs Form must be returned to the Learning and Development department to ensure that completion of local induction is centrally recorded for monitoring purposes and to ensure mandatory training requirements are shared with the Learning and Development team for planning purposes Page 45 V01.10.14 CHECKLIST 1: TO BE COMPLETED FIRST DAY (Note, the Medical HR dept or Postgraduate Administrators, Calderdale/Kirklees/Wakefield will complete some items depending where the individual is assigned) Date Manager Signature Welcome to the organisation/ department; introduce to available team members, including manager/supervisor Undertake identity check e.g. passport / driving licence (photographic ID) Give tour / explanation of department / site, including: - Tea/coffee/canteen facilities - Workstation/desk/locker - Toilets - Staff room(s) / changing (rooms) - Accessing / exiting the dept & disabled access as appropriate - Relevant managers and colleagues - Car parking Explain responsibilities for authorising time sheets and expenses as appropriate including mileage claims and hospital accommodation. Check understanding of booking details e.g. hours of work, duration of booking, any on-call commitments etc. Explain procedure for acquiring an ID badge and arrange as necessary Obtain contact details for agency worker Explain any information regarding mobiles / bleeps Discuss role/function of the dept and how individual’s job role supports this Explain sickness reporting procedure Discuss email, intranet and other relevant IT system access and arrange as necessary Ensure access to and awareness of location of relevant Clinical and Health & Safety policies and procedures. Refer to uniform / dress code policy. Explain/check requirements for personal protective clothing/uniform and order as appropriate or required Brief on security procedures including lone working, personal property, close of house etc. Arrange issue of any security/access code, keys. Explain reporting mechanism for any losses or incidents. Explain/check requirements for safety equipment e.g. personal attack alarm and order as appropriate or required Discuss Health & Safety and Emergency procedures. Identify individual responsibility for Health & Safety and the name(s) of safety representative(s) for the area Advise on any specific Health and Safety hazards within the department and control measures in place including personal protective equipment (e.g. personal attack alarm) and clothing. Ensure aware of the identity and location of the nearest first aider and first aid box and what to do in the event of medical emergencies Brief on fire precautions, including: - Location and operation of alarm points / location of extinguishers Page 46 V01.10.14 - Actions to take on hearing the alarm - Evacuation procedures and fire assembly points - Name of Fire Warden/Marshall Refer to the accident/incident reporting procedure and the importance of reporting all accidents/ incidents or near misses Explain responsibilities as appropriate for: - Alcohol - Capability and Performance - Codes of Conduct - Data Protection / Confidentiality / Information Governance - Harassment and Bullying - Mandatory Training - Raising Matters of Concern (Whistleblowing) - Sickness Absence - Smoking - Stress (work related) - Use of Email and Internet Explain/refer individual to key Clinical, Health and Safety and other policies and procedures immediately relevant in the context of the individual’s role and area of work Identify immediate duties the individual may be asked to perform for which they do not have the relevant training or competence Make arrangements for the individual to receive infection prevention and control training within the first week (if assignment for more than 5 days) Identify any special requirements the individual may have and discuss support available where appropriate e.g. childcare Explain any other items specific to the department / job which are considered essential on day one (extra sheet of induction items specific to the department may be attached). CHECKLIST 2: TO BE COMPLETED IF ASSIGNMENT FOR MORE THAN 5 DAYS (To be completed within 4 weeks following assignment start with the Medical Manager) Explain the roles and responsibilities of others in the team and provide contact details as appropriate Give an overview of the organisation including structures, Mission and Values Discuss the nature and needs of local service users / groups (where appropriate) Discuss team priorities / objectives and how the individual’s role fits with achieving these Explain SWYPFT expectations for performance and behaving according to organisational values Determine whether any mandatory training should be undertaken by the individual in the context of the length of the assignment, the individual’s role and inherent risks associated with the area of work (see also Checklist 3. Refer to Mandatory Training Policy & seek guidance from Specialist Advisors as required). Make arrangements to attended all required training as early as possible Page 47 V01.10.14 Explain in more detail / invite questions in relation to policies covered in Checklist 1, and / or any other policies and procedures that the individual may like to discuss Discuss relevant legal, statutory and professional requirements as appropriate Explain any outstanding service-specific / specialist work or quality standards, Codes, policies, procedures and conduct (legal and statutory requirements) Where appropriate Identify a supervisor and arrange first supervision session. Identify Responsible Person for incident investigation / risk assessment within the service area/department and ensure awareness of this role. Explain general and administrative procedures, including where appropriate, filing faxing, post, access to photocopying, access to typing, telephone use, IT- related procedures Complete additional department/role – specific induction including relevant clinical, health and safety and other policies and procedures as appropriate (extra sheet of induction items specific to the department may be attached). CHECKLIST 3: ONLY REQUIRED FOR THOSE STAFF EXPECTED TO WORK MORE THAN 12 WEEKS (to be completed no later than 10 days following assignment start) Discuss individual’s rights under Agency Workers Regulations 2010: - Pay and basic working conditions - Annual leave - Paid time off for ante natal appointments Identify and discuss Trustwide mandatory training requirements and any other key additional training the individual is expected to undertake on a non-optional basis (i.e. treat in the same way as for a SWYPFT employee. Refer to Mandatory Training Policy for guidance). Make arrangements to attended all required training as early as possible Page 48 V01.10.14 INDUCTION CONFIRMATION AND BASELINE TRAINING & DEVELOPMENT NEEDS FORM 1. List Mandatory / Core Additional training required during assignment (refer to Mandatory Training Policy): Mandatory Training Core Additional Training 2. Declaration. Please complete and return a copy of this page (only) to the Learning and Development Department. This will ensure: Completion of Local Induction is centrally recorded for performance monitoring purposes Requests for specific training activity can be passes on to the Learning & Development team to assist with planning, supporting or providing training activity across the Trust We confirm that Local induction has been completed Name of individual_________________ Signature_________________ Post title_______________ Name of manager_________________ Signature_________________ Post title_______________ Team / Department________________________________________________________________ Page 49 V01.10.14 APPENDIX 4 CORPORATE AND LOCAL INDUCTION PROCEDURE NEW EMPLOYEES ON PERMANENT OR FIXED TERM CONTRACTS OF EMPLOYMENT (EXCEPT BANK STAFF) New Appointment HR informs Learning and Development of new employees Corporate Induction Local Induction Manager directs to new starter intranet pages to access essential information online Manager downloads Local Induction Pack for employees from intranet Employee books on to the Welcome Event by following instructions online Manager and employee complete induction checklists (filed on personal file) L&D confirms booking in writing (email) Manager and employee discuss development needs including mandatory and core additional training Manager releases employee to attend the Welcome Event Employee signs attendance sheet at Welcome Event as confirmation of attendance L&D records employees’ attendance on ESR Manager returns completed local induction confirmation form to L&D as confirmation that local induction has taken place and to identify training and development needs L&D records completion of local induction on ESR Workforce Information includes attendance at the Welcome Event and completion of Local Induction as part of monthly HR performance reports published on the intranet and included in relevant Trust performance management reports Managers take required actions to ensure compliance Page 50 V01.10.14 APPENDIX 5 CORPORATE AND LOCAL INDUCTION PROCEDURE BANK STAFF New Bank Worker appointed Corporate Induction (Employee new to SWYPFT only) Local Induction Bank office directs employee to new starter internet pages, prints and explains ‘Fresh Eyes’ exercise and informs employee of date of the Welcome Event Bank office reinforces need to complete a local induction pack depending on employee’s familiarity with the area Bank office books employee on Welcome Event when cleared to work and confirms with individual Employee attends on paid basis Employee signs attendance sheet at Welcome Event as confirmation of attendance Bank office downloads induction pack for employees and begins completion by discussing relevant items on checklist Employee takes pack with them if new to the work area. Checklist completed by local manager Manager/individual copies completed checklist to Bank Office as confirmation that local induction has taken place Event facilitator signs employee’s timesheet L&D records employees’ attendance on ESR Bank office conducts 3 monthly audits to identify non-receipt of induction checklists L&D contacts Bank Service Manager regarding non-attendance at the Welcome Event Bank Services Manager investigates circumstances associated with non-receipt of expected local induction checklist and takes appropriate action as necessary Page 51 V01.10.14 APPENDIX 6 LOCAL INDUCTION PROCEDURE TEMPORARY STAFF New Temporary Worker appointed Manager downloads relevant medical/nonmedical local induction pack for temporary staff Manager and individual complete induction checklists (retained locally) Manager returns completed local induction confirmation form to Learning and Development as confirmation that local induction has taken place Learning and Development check received local induction confirmation forms against a list of assigned temporary staff supplied by Finance dept Learning and Development contact managers regarding non completion of local induction within required timescales Learning and Development take note of mandatory training requirements highlighted on induction confirmation forms for planning purposes Page 52 V01.10.14 APPENDIX 7 LOCAL INDUCTION PROCEDURE EMPLOYEES UNDERTAKING A SIGNIFICANT ROLE CHANGE (PERMANENT OR FIXED TERM) Change Occurs Manager and individual determine specific local induction requirements based on individual circumstances and whether this is a significant role change Manager downloads local induction pack for employees as required (e.g. if significant role change) Manager and employee complete induction checklists where relevant. Manager and employee discuss immediate development needs, particularly in relation to unfamiliar working practices/procedures and any new risk management approaches or responsibilities Manager files copy of completed induction checklist (and any other induction actions) in employee’s personal file Page 53 V01.10.14 APPENDIX 8 CORPORATE AND LOCAL INDUCTION PROCEDURE FOR DOCTORS IN TRAINING Doctor inducted to Rotational Training Scheme by Host Organisation/Employer Doctor rotates to a different placement normally every six months Corporate Induction (In SWYPFT for > 6 months only) Local Induction Post Grad Admin/Med Ed Facilitator directs individual to new starter section of the intranet to access essential information online Post Grad Admin/Med Ed Facilitator arranges local induction programme Post Grad Admin/Med Ed Facilitator notifies L&D of new individual and books on to next available Welcome Event Post Grad Admin/Med Ed Facilitator downloads induction pack and begins completion, including items from local induction event Post Grad Admin/Med Ed Facilitator confirms date with the individual Individual completes outstanding items with relevant consultant and returns confirmation form to Post Grad Admin/Med Ed Facilitator Individual attends Welcome Event and signs attendance sheet as confirmation L&D monitors actual vs expected attendance Post Grad Admin/Med Ed Facilitator brings non completion to the attention of the individual and relevant consultant L&D brings non attendance to the attention of Post Grad Admin/Med Ed Facilitator for action Post Grad Admin/Med Ed Facilitator brings continued non completion to the attention of the appropriate senior manager Page 54 V01.10.14 APPENDIX 9 EQUALITY IMPACT ASSESSMENT Equality Impact Assessment Questions: Evidence based Answers & Actions: 1 Name of the policy that you are Equality Impact Assessing Corporate and Local Induction Policy 2 Describe the overall aim of your policy and context? The Trust has a formal 12 month values based induction process which sets out the mutual expectations between the Trust and new starters. Corporate and local induction form just part of the 12 month values based induction process. They are essential components however requiring policy in their own right. This is in response to compliance expectations and the Trust’s legal obligation to take all possible steps to ensure that risk is minimised and that neither individuals nor the organisation are unnecessarily exposed to hazardous situations. The aim of the policy is to ensure that all new staff, including temporary workers and employees undertaking a significant role change within the organisation undertake the appropriate corporate and/or local induction programme(s) within stated timescales Who will benefit from this policy? All new employees and temporary staff through improved understanding of Trust expectations, training and other safety requirements; managers and existing employees through having new colleagues settled in to their role as quickly as possible; service users through safe and effective staff 3 Who is the overall lead for this assessment? Deputy Director Development 4 Who else was involved in conducting this assessment? Employment Policy Group members 5 Have you involved and consulted service users, carers, and staff in developing this policy? Staff and teams involved in providing, supporting and/or monitoring all aspects of corporate and local induction for all staff groups have been consulted in developing the policy. What did you find out and how have you used this information? Clarity on procedural aspects and responsibilities of key departments and individuals involved in managing induction for different staff groups What equality data have you N/A 6 Page 55 V01.10.14 Human Resources and Workforce used to inform this equality impact assessment? 7 What does this data say? 8 Taking into account the information gathered. Does this policy affect one group less or more favourably than another on the basis of: N/A YES 9 10 NO Race N Disability N Gender N Age N Sexual Orientation N Religion or Belief N Transgender N What measures are you implementing or already have in place to ensure that this policy: promotes equality of opportunity, promotes good relations between different equality groups, eliminates harassment and discrimination This policy aims to ensure all new staff are welcomed into the Trust effectively. This should not be affected by their race, disability, gender, age, sexual orientation, religion, belief, transgender. Have you developed an Action Plan arising from this assessment? N/A Attendance at the Welcome Event will require travel to different parts of the Trust and this may affect lower paid/part time staff. Attendance rates at the Welcome Event are monitored however and it is anticipated that this will be reported alongside mandatory training uptake as part of HR performance dashboards. Attendance rates at the Welcome Event by these staff groups will be monitored by the Deputy Director HR & Workforce Development and concerns reported to EMT If yes, then please attach any plans at the back of this template 11 Who will approve this Executive Management Team. Assessment will be assessment and when will you published as an integral part of the policy publish this assessment. Page 56 V01.10.14 APPENDIX 10 CHECKLIST FOR THE REVIEW AND APPROVAL OF PROCEDURAL DOCUMENT Title of document being reviewed: 1. 2. 4. 5. 6. Is the title clear and unambiguous? Y Is it clear whether the document is a guideline, policy, protocol or standard? Y Rationale Y Development Process Is the method described in brief? Y Are people involved in the development identified? Y Do you feel a reasonable attempt has been made to ensure relevant expertise has been used? Y Is there evidence of consultation with stakeholders and users? Y Content Is the objective of the document clear? Y Is the target population clear and unambiguous? Y Are the intended outcomes described? Y Are the statements clear and unambiguous? Y Evidence Base Is the type of evidence to support the document identified explicitly? Y Are key references cited? Y Are the references cited in full? Y Are supporting documents referenced? Y Approval Does the document identify which committee/group will approve it? If appropriate have the joint Human Resources/staff side committee (or equivalent) approved the document? Page 57 Unsure Title Are reasons for development of the document stated? 3. Yes/No/ V01.10.14 Y N/A Comments Title of document being reviewed: 7. 8. 9. 10. 11. Unsure Dissemination and Implementation Is there an outline/plan to identify how this will be done? Y Does the plan include the necessary training/support to ensure compliance? Y Document Control Does the document identify where it will be held? Y Have archiving arrangements for superseded documents been addressed? Y Process to Monitor Compliance and Effectiveness Are there measurable standards or KPI’s to support the monitoring of compliance with and effectiveness of the document? Y Is there a plan to review or audit compliance with the document? Y Review Date Is the review date identified? Y Is the frequency of review identified? If so is it acceptable? Y Overall Responsibility for the Document Is it clear who will be responsible for coordinating the dissemination, implementation and review of the documentation? Page 58 Yes/No/ V01.10.14 Y Comments APPENDIX 11 VERSION CONTROL SHEET This sheet should provide a history of previous versions of the policy and changes made Version Date Author Status Comment / changes V1 June 1st 2010 Jo Vickerman Hand over Handed over to G Smith for Update and re-submission V2 June 29th 2010 G Smith Draft updated Passed to Ashley Hambling for review: Managers Role updated V2.1 June 30th 2010 G Smith Submission Submitted to Alan Davis for final review prior to EMT consideration V3 October 2012 Jeremy Robbins Completely revised policy developed as a result of the need to align the respective but inconsistent induction policies, programmes, checklists and associated procedures observed in Care Services Direct (CSD) and SWYPFT following CSD’s acquisition by the Trust. Update also required to strengthen induction monitoring of all staff groups to improve compliance with NHSLA standards V4 June 2014 Jeremy Robbins Policy updated to cross-reference and describe fit with Trust’s new Values Based Induction Policy and to describe changes to the Trust’s approach to Corporate Induction. Process changes introduced regarding monitoring completion of induction for staff undertaking significant role change Page 59 V01.10.14
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