A Procurement Strategy for Local Government April 2011 This paper is the result of several months of work by the Lead Chief Executive for the Procurement, Efficiency and Capital Workstream which forms part of the LGA response to the Local Government spending reductions announced in the Corporate Spending Review in May 2010. The work has been informed by contributions from members, officers of DCLG, the Cabinet Office, Chief Executives, LGA staff and advisers and consultants. “. . . this is a strategy about joining up what works” “this (strategy) plays to the further development of existing arrangements. . . . . .” “The model (proposed) rejects the notion of a large scale organisation with functions and large numbers of staff in favour of a more locally based offer ” Local Government Efficiency & Procurement (Parts I & II) Introduction Building on What Works Principles ‘Nice Idea but So What?’ Phased Strategy with Workstreams (or how to eat an elephant on the move) Workstreams National Procurement Hub Procurement Landscape – A Compelling Argument for Change The Delivery Architecture Phase I Phase II Phase III Making It Happen APPENDICES I Structure, Governance, Resources and Funding II Quick Wins Strategy III Big Wins Strategy IV Category Management Approach and Strategy V Financial Framework Local Government Efficiency & Procurement (Parts I & II) Part I Introduction The purpose of this paper is to set out the opportunities that exist for local government both collectively, and authorities individually, to make greater efficiency gains and reduce costs by more effective procurement. The argument is simple, by improving efficiencies (i.e. reducing the cost) or increasing the quality of what local government brings, a direct contribution is made by local authorities to the grant reductions they face. By building capacity for the future, local authorities and local government provide the basis for sustained improvements in efficiency – at the leading edge of public sector provision. The arguments around local authority sovereignty and the difficulty of adoption (“not invented here”) are never far away from any discussion about national leadership on procurement. This paper argues for making a virtue of best and improved performance, but suggests that a bigger challenge arises by occupying space and exploiting collaboration at a national level that opens up step changes in performance at the same time as shaping markets that local government operates in. A compelling argument cannot be made that leaves these opportunities out of the reach of local government. Part I of the paper sets out the opportunities for local government. Part II concentrates on the delivery architecture and how the different phases could be implemented. Part II also describes key leadership activities. Building on What Works This paper argues for an approach which recognises that much good work already takes place and effective collaboration – a key to future success – is in evidence in certain areas and sectors. This paper argues for the development of a coherent and comprehensive strategy building on the basis of what works as Phase I. Phase II is concerned with the adoption of systematic management and leadership to categories of activity focusing on creating greater leverage and cost reduction for what the sector buys. The final phase is concerned with a sector led category management strategy for local government built upon the premise that national capacity and leadership is consistent with local choice and local action, recognising that capacity and capability can be provided from within the sector. This is a strategy conceived on the basis that localism and leverage provide the principles of a local government efficiency and procurement strategy. It is a strategy, uniquely, about joining up what works, building on existing capacity, people and groups. It is then about stretching local government and individual authority contributions into performance and terrain that has not previously been achieved. If the task is to buy £50 billion of local government commodities and services each year, it is a job worth doing well. Principles Much has been written by the private and public sector about how to develop effective procurement. A few examples of national success can be given. Some regional and geographical models exist and some good local practice also exists. What works at one level has not worked at another. Building on the characteristics of the sector and then on what does work, then moving to adoption is the recommended way forward. Any strategy therefore has to be built around a set of principles that make sense of local government. Principle I Effective and efficient procurement should sit alongside other public sector reforms and local change Principle II Procurement and leverage need to be built upon evidence and data Principle III Collaboration and economies from a combined approach are not possible for most authorities unless leadership makes sense of these issues Principle IV Adoption strategies require to be more than just recognising best practice Principle V An effective strategy for the sector built upon its characteristics has a higher possibility of success These principles suggest that for the strategy to be effective three things must happen in Phase I: existing public bodies and delivery agents must work together more effectively than they currently do local authorities and delivery agents should have a clear framework within which they operate the framework should set a direction of travel “Nice Idea but So What?” Estimated third party spend on goods & services for Local Government in England. Source: Spikes Cavell, 2010. A preliminary assessment of the table above illustrates two key points. Firstly maximum benefit and therefore savings will come for the lowest price leveraged out of the supply chain by greater levels of collaboration. Individual local authorities (never) and consortia (rarely) can deliver at the national level the opportunities that come from the highest leverage. Secondly, much of the spend and sectors’ analysis and leverage has to be organised through local authorities and existing consortia in Phase I. This plays to the further development of existing arrangements, but sets a context for further collaboration and performance. An Approach – Phased Strategy with Workstreams (or how to eat an elephant on the move) There is strong evidence in some sectors (construction, assets and commodities) that good practice exists. There is growing evidence that in some sectors (transport) that increasing national leadership is bringing benefits from collaboration. There is evidence that in some sectors (waste) that the length of existing arrangements requires a medium term opportunity to migrate to new more effective arrangements. There is national evidence that the work of the Cabinet Office, built around volumes and common goods and services, provides a strong starting point. The recommended approach is for a phased strategy which produces waves of benefits:- Phase I adoption of the Quick Wins Strategy is an easy start for all authorities Phase II adoption of Big Wins Strategy and building delivery architecture at local, regional and national level Phase III adoption of a segmentation (or category management) strategy is the Final objective of this phase Workstreams Therefore the delivery architecture for this strategy is to set objectives in phases with the delivery potential in the first instance built upon the capacity of exiting local authorities and successful collaborations. The second phase involves aligning (new and existing) capacity with market opportunities, and the final phase using national capacity to create new opportunities for the sector. Delivering this strategy within each phase is therefore about the implementation of different workstreams. Each workstream would have a small group of advisers drawn from existing local government capacity. National Procurement Hub The implementation of this strategy would begin with the creation of a small procurement hub with the immediate task in Phase I of: strengthening and building on existing collaboration connecting ‘delivery agents and capacity’ (e.g. existing purchasing organisations) developing new networks across segments and sectors identifying gaps in adoption and roll out of capacity to authorities and clusters The model proposed rejects the notion of a large scale organisation with funding and large members of staff in favour of a more locally based offer, sharing expertise and capacity in the first phase and providing national leadership, within a national framework. The short term biggest single financial gain will come from more widespread adoption of existing deals, ‘Quick Wins’ and ‘Big Wins’. The success of Phase 1 will be to ensure greater take up on coverage of existing high performance contracts across local authorities. Procurement Landscape – A Compelling Argument for Change The landscape of procurement and efficiency is littered with reports, tools and strategies. This is an attempt to build from the sector recognising: unprecedented financial pressures removal of regional and national funding support reductions in local authority capacity the need for an effective approach by local government to shaping and making new markets for its services efficiency and effectiveness require the sharing of scarce capacity national leadership that does not currently exist the exploitation of the legacy from Centres of Excellence & Regional Improvement and Efficiency Partnerships (RIEPs) This paper advocates a compelling case for action and change providing local government with an unprecedented opportunity to deliver a step change in what it buys, commissions, procures and delivers. Part II The Delivery Architecture The role and function of a National Procurement Hub Primary roles: - national leadership for procurement across local government (and in partnership with central government) - design and coordination of a national category management solution - identification for adoption existing solutions, networks and delivery capacity Secondary roles: - identification of a ‘gap analysis’ between capacity and opportunities - ‘encyclopaedia’ of best deals and adoption strategies - workstreams to consider opportunities for greater standardisation of requirements, intelligent respecification and product development - brokerage of support to local councils - development of strategies for the community and voluntary sectors and the promotion of local economic development - adoption of Quick Wins and Big Wins In Phase I and II the National Procurement Hub (NPH) should not deliver contracts and procurement arrangements. It would promote adoption of existing delivery capacity from local authorities and existing delivery agents. It should focus on ‘gaps’ in take up and roll out. Local authorities should take all local decisions with their partners. The NPH should in Phase I and II look at development of new capacity. The NPH should look in Phase III to have available for the sector a segmentation strategy of national deals – capable of providing local adoption and exploration of costs below Phase I and II offers. PHASE I – Key Steps Leadership establish member ownership establish governance arrangements establish availability of national and local capacity – an example is given in Appendix I communicate the strategy and its benefits to officers and members create focus nationally and support locally develop and identify local leadership Activities coordination of existing arrangements into a coherent national pattern of ‘what works’ develop the potential for a national category management strategy undertake ‘gap analysis’ develop and evaluate ‘Adoption Strategies’ build ‘spend and data analysis’ promote opportunities for SMEs and voluntary sector drive adoption of ‘Quick Wins’ and ‘Big Wins’ identify barriers to adoption ‘create an engine room’ national lead members and Chief Executives identified define a business and operating model for implementation in Phase II and III cluster and local leadership and adoption of Quick Wins strategies production of annual report PHASE II Leadership develop an integrated procurement service from Phase I capacity and platform implement a sourcing and category management approach playing to the strengths of existing capacity develop national category leadership arrangement (with central government) develop operating model and balance between local capacity and accountability and national categories and opportunities develop opportunities for the wider public sector activities (e.g. police and fire) implement national category management strategy and capacity build further capacity and links to existing procurement organisations manage competition between organisations and authorities implement national savings and efficiency model complementary to local capacity and operators Activities implement a business and trading model production of Second Annual Report involve public – private sector capacity in the delivery of the strategy develop supplier engagement working group (s) adoption and implementation of ‘Big Wins Strategies’ national lead advisers appointed PHASE III Leadership Implementation and adoption of national category management procurement arrangements Formalisation of operating model and governance for national procurement hub Local and central government ‘procurement accord’ National support arrangement to individual authorities, clusters of authorities and improvement delivery plan for specific categories and authority National Executive of federated procurement models Activities Repayment of start up finance from national contract deals Development of national specification templates for low volume high value procurements Implementation of national supply chain arrangements built on and with local product sourcing Establishment of national buying arrangements Making It Happen There will within local government (and from other sources) no end of opinion about how this should be done. If it is to be delivered it should be done recognising the phasing and workstream mentioned above, but with the leadership and activities created and delivered in a way that best allows the approach to become embedded and sustained. STEP 1 Build credibility through early success STEP 2 Set ambitious targets and secure senior member and officer buy-in STEP 3 Develop the foundation for future capacity – build on strengths STEP 4 Roll out the activities in a way that makes sense to local government and existing organisations STEP 5 Finally define the structure of the new organisation APPENDIX I Structure, Governance, Resources and Funding Resourcing and investment should be kept to a minimum. Within the central team there could be a small core team of staff to be drawn from interested and willing authorities, perhaps on a secondment basis (full or part-time). Local authorities would incur the cost of the secondments. Obviously the hub would need to attract the best staff where possible, with a mix of procurement and service / operational experience and expertise. In addition, a small programme office would need to be funded to provide support to the central team and to the local networks / Chief Executive workstream leads. A Member Board would be required. The structure would build on existing local networks and national bodies (such as the LGG). An outline high level structure is shown below. National Procurement Hub CX Lead CX Lead CX Lead CX Lead CX Lead Highways Waste Social Care Corporate Services Cluster 2 Cluster 3 Cluster 4 Cluster 5 Property Cluster 1 Consideration will need to be given as to whether the NPA would be a legal entity in its own right or part of an existing organisation. There may be a requirement to fund specific pieces of work (e.g. consultancy or analysis) from time to time as identified through the work of the central team and local networks. The mechanism for any payback of investment will need to be determined, particularly as the proposal in this paper is that the NPA should not deliver contracts for use within the sector, except at a major and national level. A critical element of the NPA’s approach would be joint working with a vanguard of local government Chief Executives to drive local adoption. This is illustrated above with a suggested structure around leading key spend categories, although other options could be considered. In terms of delivery, local or geographic clusters would support adoption and where appropriate take on lead co-ordination roles with peer clusters – making sense of existing capacity and what works. Alternatively more resource could be included in the NPA and fully funded and whilst this may increase the pace of delivery it may not provide best value for local government overall. Phasing of Delivery In order to keep the investment as low as possible and to build success and knowledge at a sensible pace, a phased approach should be taken to the to the main categories of spend. The NPA could start by focusing on categories where existing solutions are more widespread, although spend may relatively low, then moving progressively into the more complex, higher value categories, in which collaboration and best practice will be more patchy. This is illustrated in the diagram below. Complexity and Value Existing Collaboration New Big Wins Signposting Existing Deals
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