Oracle’s Solution for Secure Remote Workers
Providing Protected Access to Enterprise Communications
“ Our forecast shows that the
worldwide mobile worker
population will increase to more
than 1.3 billion by 2015 ...
representing 37.2 percent of the
total workforce.”
Stacy Crook
Senior Research Analyst, IDC
January 2012
Laptops, wireless connectivity, and broadband
internet access make it easier than ever for today’s
information workers to conduct business anywhere,
anytime.
To be fully productive though, employees must have reliable and convenient access to
all their corporate communications services so they can collaborate with colleagues and
stay engaged with customers from home or on the road.
By extending corporate voice, video, and unified communications (UC) services to
internet users, businesses can improve worker productivity, implement flexible
telecommuter programs and work-from-home business continuity plans, and eliminate
costly home telephone and mobile phone expenses.
But opening Internet Protocol private branch exchanges (IP PBXs) and UC systems to
the internet raises a variety of security, interoperability, and reliability concerns.
Businesses are worried about exposing corporate resources and information to internet
hackers and eavesdroppers, maintaining acceptable voice and video quality over the
internet, and encountering interoperability issues when interfacing with firewalls and
public network services.
Oracle Enterprise Session Border Controller is the industry’s leading enterprise session
border controller (E-SBC). It is specifically designed to deliver the strong security, easy
interoperability, and reliable communications required for real-time IP communications—
voice, video, and multimedia—over the internet.
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“ Regular telecommuting grew by
73 percent between 2005 and
2011 compared to only 4.3
percent growth of the overall
workforce.”
GlobalWorkplaceAnalytics.com
2011
Deliver Enterprise Communications via the Internet
Oracle Enterprise Session Border Controller protects corporate network resources and
user information from attack and abuse, provides seamless interoperability with firewalls
and public IP services, and ensures high call quality and service availability for internet
users.
Strong Security
Oracle Enterprise Session Border Controller provides

Granular access control functions to prevent fraud and service theft

IP address and topology concealment to safeguard privacy and confidentiality

Denial of service (DoS) and distributed denial of service(DDoS) prevention, as well as
virus, worm, and IP telephony spam protection to ward off malicious attacks

Signaling and media encryption to prevent eavesdropping, hijacking, and
impersonation
Oracle Enterprise Session Border Controller supports Transport Layer Security (TLS)
and Secure Real-Time Transport Protocol (SRTP) to ensure privacy and confidentiality,
without the complexity or overhead of conventional virtual private network (VPN)
solutions.
Reliable Communications
Oracle Enterprise Session Border Controller provides rich quality of service (QoS)
monitoring features and comprehensive call admission control capabilities to ensure call
quality and service integrity and provide internet users with Public Switched Telephone
Network (PSTN)–like experiences.
It also helps businesses reduce costs and improve workforce productivity.
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Oracle’s
Figure 1. Oracle Enterprise Session Border Controller delivers strong security, easy
interoperability, and reliable communications for users accessing IP communications over
the internet.
Lower Costs
Remote workers connect to the enterprise network over the internet and use the
corporate telephony network for internal calls and corporate PSTN trunks for external
calls, eliminating separate home telephone or mobile phone bills.
Higher Productivity
Internet users have complete access to all enterprise communications services so they
can fully engage customers and coworkers—even participate in high-definition
videoconferencing—as if in the office.
Easy Interoperability
Oracle Enterprise Session Border Controller offers extensive signaling and media
control features to help businesses overcome interoperability challenges that commonly
occur when interfacing with public IP services and traversing network address
translation (NAT) and firewall boundaries.
Teleworkers can connect to the corporate network without reconfiguring home routers or
firewalls, and nomadic workers can easily and securely connect to the corporate
network from hotel rooms or public Wi-Fi hotspots without modifying laptop network
settings.
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Oracle Enterprise Session Border Controller also enables interoperability between lowcost third-party SIP endpoints and IP PBXs from Cisco, Avaya, and many others. This
capability provides enterprises with a broader range of endpoint choices (beyond those
available from their IP PBX vendor). Support for the Avaya Personal Profile Manager
enables remote access to an Aura network.
Oracle’s
Figure 2. NAT and firewall traversal enables easy access to enterprise communications
services and reduces remote worker help desk and support burdens.
Summary
Oracle Enterprise Session Border Controller enables secure and reliable IP telephony
and UC for telecommuters, nomadic workers, and offshore or outsourced personnel. By
extending corporate communications services to internet users, enterprises can reduce
operating expenses, attract personnel from more locations, boost workforce productivity
and customer service, and maintain normal business communications during emergency
office closings.
The extensible product family meets the needs of a broad range of applications and
organizations—from small businesses to large enterprises—in any industry or market
segment.
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