ANNEX – Recipients of President’s Award for Nurses 2015 Stephanie Teo Swee Hong (张瑞芳) Deputy Director, Nursing SingHealth Polyclinics Age: 52 A diligent, proactive and forward-looking Nurse Leader, Stephanie constantly seeks to improve work processes and nursing care delivery in SingHealth Polyclinics (SHP). As the key nursing member in SHP Quality Improvement Committee and Enterprise Risk Management Committee, Stephanie takes an active role in improving quality of care and patient safety such as conducting Incident Reporting road shows to create awareness in incident reporting and near-misses, and providing analysis and recommendations to prevent and mitigate risks. To better manage patients with highly complex chronic conditions, Stephanie participated in the development of the case management and patient assessment framework to coordinate care across cluster institutions – now piloting in a few polyclinics. Research is Stephanie’s other passion. Not only does she play an instrumental role in building the research capabilities of the nurses, she also inspires others in following this passion. This contributed to the achievements of five published nursing research papers and six project presentations in local and international conferences. Stephanie is an inspirational role model who is committed in mentoring and educating the younger generation of nurses. She helps in creating a supportive environment that fosters the development of leadership skills among newer nursing leaders. ANNEX – Recipients of President’s Award for Nurses 2015 Pua Lay Hoon (潘丽云) Deputy Director, Nursing (Education and Practice) Tan Tock Seng Hospital Age: 45 Lay Hoon is a proven Educator, a passionate and most effective teacher who has contributed immensely to the training of nurses. She empowers and motivates her staff at every rank, and is a champion for all her students, advocating for their rights to realize their fullest potential. Nursing Students, to her, is her duty to nurture for the future nursing profession. A hallmark example is her advocacy for upgrading the Enrolled Nurses. In 2009, she actively reviewed and campaigned for the reinstatement of the bridging programme so that Enrolled Nurses have the chance to study to become Staff Nurses. Finally in 2010, with the support of the then Chief Nursing Officer, the bridging programme was successfully reinstated. In 2013, she was pivotal in aiding TTSH to be conferred the Pathway to Excellence Accreditation by the American Nurses Credentialing Centre (ANCC). This made TTSH the first international hospital to achieve this accreditation. In 2014, she and her team achieved the ANCC accreditation for TTSH to be a Continuing Education provider. At National level, Lay Hoon is a Member of both the Singapore Nursing Board and the National Nursing Taskforce’s Education committee. From 2009-2013, she was also a Committee Member for Lee Kong Chian School of Medicine. Internationally, she has been an External Examiner with the Nursing Faculty of Tengku Abdul Rahman University, Malaysia since 2009. More recently, she was appointed in 2014 to be the Nurse Lead for Clinical Service Planning for the Woodlands Integrated Healthcare Campus (WIHC) where she was tasked to set up the Nursing Service and lead the in-patient clinical service planning. In this new role, she hopes to build a strong nursing team that will help make WIHC the campus of choice for patients and healthcare providers. ANNEX – Recipients of President’s Award for Nurses 2015 Velusamy Poomkothammal Assistant Director, Nursing Khoo Teck Puat Hospital Age: 57 Attending to broken and bleeding bodies in the middle of the road was a regular duty for Ms Velusamy Poomkothammal during her many years as a nurse with the SCDF Emergency Ambulance Service. Trained in Emergency Nursing and Midwifery, she joined the service in 1980 after practising as a novice nurse with the Singapore General Hospital. With limited equipment and no doctors for support, Sister Velu (as she is fondly known), had to rely on her clinical expertise, leadership skills and teamwork to save lives and get victims to hospital quickly. A patient advocate, she trained and mentored junior colleagues and taught first aid skills to the public so that treatment could start before the ambulance arrived, improving patient outcomes as a result. She received multiple commendations for her courage, dedication and compassion during her stint with the service. When Sister Velu joined Alexandra Hospital in 1999, she championed quality improvement initiatives such as the Falls Prevention Programme and conducted resuscitative care training whilst managing a ward. Sister Velu also nurtured future nurse leaders so that they could run wards when the organisation moved to Khoo Teck Puat Hospital (KTPH). Today, Sister Velu continues to strive for better patient care, training and mentoring nurses both at KTPH and beyond. She was instrumental in developing the national standards and training curriculum for private ambulance drivers and transporters and is a facilitator for nursing leadership programmes at the Healthcare Leadership College at the Ministry of Health Holdings. Sister Velu’s dream is to groom the next generation of nurses to be insightful and resilient so as to make a positive impact on the nursing profession. ANNEX – Recipients of President’s Award for Nurses 2015 Teo Lee Wah (张丽华) Senior Nurse Clinician & Advanced Practice Nurse National Heart Centre Singapore Age: 50 In 2006, Lee Wah, together with a team of heart failure cardiologists and allied health professionals, developed the Heart Failure Service at the National Heart Centre Singapore. It encompasses initiatives such as the heart failure coordinated clinical care pathway, ancillary clinic, nurse-led clinic, a support group and education for heart failure patients. She now has four other nurses working with her in the service. Lee Wah has been actively conducting and promoting research, and she serves on several committees including the Nursing Research and Peer Review Council which she chairs at the National Heart Centre Singapore. Her research has shown that nurse-led heart failure services have helped to halve readmission rates, and a collaborative review of medications by nurses and pharmacists has also helped to improve patient outcomes. Most recently, she was the Principal Investigator for the project “The lived experience of patients in Singapore after left ventricular assist device implantations”, and the Co-Investigator for “Ultrafiltration in patients with decompensated heart failure and diuretic resistance, an Asian Centre experience”. The findings of these two projects provide further evidence to help care for and support heart failure patients. ANNEX – Recipients of President’s Award for Nurses 2015 Dr Lim Su-Fee (林淑慧) Senior Nurse Clinician & Advanced Practice Nurse Singapore General Hospital Age: 44 Su-Fee is a pioneer Advanced Practice Nurse (APN) in Rehabilitation Medicine and was responsible for a number of “firsts” in SGH: developing the rehabilitation nursing service, introducing the induction programme in rehabilitation nursing, and initiating inpatient intermittent catheterisation, bladder scan service and the discharge folder for patients. She has also undertaken many research studies on patients with disabilities and these research findings have been disseminated through local and international conferences and journals. Her PhD thesis on constipation in patients with stroke was translated into clinical practice, as were the results of her research on the effectiveness of Clinical Teaching Rounds and Caregivers Training Programme. Su-Fee makes it a point to address caregivers’ needs in the rehabilitation plan. She also believes in equipping patients’ care givers for self-care at home. In her involvement in the development of Sengkang Hospital, she made recommendations on accommodating patients with disabilities and including a designated caregiver training centre to meet the needs and improve the continuity of patient care. She is an adjunct lecturer at the Alice Lee Centre for Nursing Studies, National University of Singapore. She is also involved in many national APN development committees – e.g. Master of Nursing Curriculum Review Committee, APN Examination Committee, APN Training Committee, and Singapore Nursing Board’s Clinical Practice Audit Team. ANNEX – Recipients of President’s Award for Nurses 2015 Ms Zeenat Binte Mohd Salim Nurse Manager Health Promotion Board Age : 61 Zeenat is a Nurse Manager with the School Health Service, and oversees the provision of quality health screening and immunisation services to over 21,000 students in 19 primary schools, including two special education schools. With a strong desire to build a healthy foundation among children, Zeenat helps to drive and contribute to the planning of the screening and immunisation programme in schools. Her patience and caring demeanour have provided reassurance for students when they go through screening tests and immunisation. Parents are also appreciative of her efforts to help them better understand why immunisation and health screening in schools are essential for preventing childhood infectious diseases and detection of health conditions common among children respectively. Zeenat also acts as a bridge between school principals and HPB divisions such as the School Health Outreach Division to address health related concerns in schools and implement programmes such as Healthy Meals in School Programme. Zeenat is actively involved in the development of the clinic and field clinical computer systems for capturing clinical assessment and findings of students. She regularly provides suggestions to enhance the existing systems. With her wealth of knowledge and experience in nursing, Zeenat regularly trains and grooms nurses under her charge. She believes in the potential of her nurses and creates opportunities to help them to grow in their career. ANNEX – Recipients of President’s Award for Nurses 2015 Jocelyn Ng Ling Hui (黄灵慧) Nurse Educator Ang Mo Kio - Thye Hua Kwan Hospital Age: 35 Jocelyn started as an Enrolled Nurse and after two years, undertook her Diploma in Nursing, and subsequently, her nursing degree. Jocelyn chose the education track and she is now a Nurse Educator in charge of training. Jocelyn strongly believes that well educated nurses will provide better and more effective care for their patients and family members and will be pursuing a Master in Education. Jocelyn enjoys sharing her clinical experiences and developing of training programmes for nurses and students. She bases her teaching on using the Nursing philosophy and six dimensions of Caring: valuing, connecting to, empowering, doing with, finding meaning, and preserving own integrity. She developed a structured programme for student attachments to ensure that the students would have exposure to the various departments in the hospital, enabling them to learn about patientcentric care beyond the limits of nursing and to enhance the quality of learning. She also revamped the hospital’s orientation and training programmes, resulting in the new nurses developing their competencies in a shorter span of time. She assures that the content of the training is relevant and ensures that the new nurses and students who pass through her hands are well prepared to meet the constantly changing health care environment. She has been invited back to ITE on many occasions to inspire the nursing students. Her story has also been televised as a documentary on local television. She was appointed as a trainer by AIC to conduct the End of Life Nursing Education consortium programme at AMK-THK.
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