Course Volunteer Role Profile, Positive Step
Role title:
Location:
Responsible to:
Course Volunteer
North Somerset, Positive Step service
Senior Volunteer Coordinator
About Second Step
Second Step's aim is to deliver recovery and well-being opportunities for people with
mental health and other support needs to achieve their hopes and ambitions. Second
Step has ‘Investing in Volunteers’ quality standard accreditation, with an emphasis on
volunteer development and progression.
About this project
Positive Step is a partnership between Second Step and Avon and Wiltshire Mental Health
Partnership Trust (AWP) and provides a Stepped Care model of support and intervention
to people with common mental health problems, e.g. depression and anxiety. The service
is designed to improve health outcomes for the local population of North Somerset through
an emphasis on promoting self-management, wellbeing and social inclusion.
What kind of activities will I be involved in?




Ensuring that course participants have relevant course materials and information
Supporting Positive Step Wellness Advisors with the course set up and clearing away
Assisting the Wellness Adviser in course delivery and evaluation
Keeping the Wellness Adviser informed of any individual conversations you have with
patients during the course
 Collecting patient questionnaires and recording information, alerting Wellness Adviser to
any patient risk disclosed on questionnaires
What skills and experience do I need?







A friendly, welcoming personality
An interest in psychological therapies such as CBT (no previous experience necessary)
A non-judgemental attitude, ability to respect a person’s right to choose how they live
Understanding of the importance of boundaries when working with vulnerable people
Ability to create a rapport, and build trusting relationships with our patients
Good communication skills
Ability to manage own time and be punctual and reliable
 We welcome volunteers with lived experience of the issues facing service users –
across homelessness, mental health issues, drug and alcohol problems, offending
histories and other life issues, and experience of using services.
What commitment does Second Step need from me?
 A minimum commitment of 6 months to volunteering
 To commit to a complete course at a time– 4-6 weeks, 3 hours per session (morning or
evening)
 To attend induction and support sessions as required
 To maintain confidentiality
 To adhere to Second Steps Health and Safety guidelines
 To abide by and put into practice Second Step’s Equal Opportunities Policy
 You must be free from drug / alcohol misuse and living in stable accommodation; and
have been so for the past six months
Please note: We require all Volunteer to complete a Disclosure and Barring Service
Check. We recognise that some people may have offending history and this will not
necessarily exclude you from volunteering with Second Step.
What will I get from Volunteering with Second Step?





Full induction and training for your role
Opportunities to build your CV, learn and develop skills
Ongoing support and supervision
Chance to meet new people and volunteer within a team
Out of pocket expenses including travel expenses (within North Somerset) in line with
Second Step policy
 Opportunities for personal development and progression
What are the next steps?
Application  Interview  DBS  Reference Training  Induction  Volunteer!
How to Apply
To apply please complete all sections of the application form and return to the address
below.
If you would like help with your application, or have any questions about this role please
contact us on 0117 909 6630.
Volunteer Services
Second Step
9 Brunswick Square
BRISTOL BS2 8PE
[email protected]
NB: You must be aged 18 or over to volunteer with us